Industrial Marketing Management

Article	Citations
IMM Asia and Oceania Summit 2024	316
Supplier experience as antecedent to supplier satisfaction - An explorative study of SMEs	313
Amplifying retailers' sales with a hub's owned and earned social media: The moderating role of marketplace organic search	184
Building and leveraging competence exploitation and exploration for firm new product success	181
Artificial intelligence-enabled systems and innovation in B2B firms: The role of strategic agility and decision-making performance	165
Exploring the impact of Industry 4.0 technologies on social sustainability through a circular economy approach	159
Handling resource deficiencies through resource interaction in business networks	159
Editorial: Best business-to-business marketing management Ph.D. thesis 2023	134
A tale of two paradigms. A comment on Möller and Halinen (2022)	127
Corporate sustainable brand identity work and network embeddedness: Learnings from Better Place (2007–2013)	125
Toward a better understanding of value destruction: The case of food waste	125
The timing of diverse external stakeholder involvement during interfirm open innovation: The effects on new product speed to market and product lifespan	123
Call for papers: Industrial Marketing Management (IMM) African Summit: 10–12 September 2025	120
The interplay of morality, emotional labor, and customer injustice: How salesperson experiences shape job satisfaction	112
Blockchain implementation for circular supply chain management: Evaluating critical success factors	109
Good fortune and its influence on B2B relationships: The case of the Mae Manee money solution campaign in Thailand	102
Religiosity and psychological contracts in Asian B2B service relationships	101
Integrating machine learning, modularity and supply chain integration for Branding 4.0	91
Restoring ecosystem brands: The role of sustainability-led innovation	86
Relationship insecurity and dark-side behaviours in business-to-business relationships	82
Does B2B WOM usage matter to channel relationship performance? The roles of organizational culture and psychic distance	82
Editorial Board Continued	81
Suppressing or motivating opportunism? The effectiveness of contract enforcement in manufacturer-distributor relationship	79
Innovation outsourcing versus joint innovation in collaboration with suppliers: A strategic relational-institutional perspective	78
Which is more effective for platform performance: Punishments or incentives?	77

How to apply the event study methodology in STATA: An overview and a step-by-step guide for authors	75
The contemporary face of word-of-mouth in B2B contexts: New technologies, practices and challenges	72
The dynamic effects of learning: Host country experience and international joint venture termination	72
Current state of the literature and new research directions on the nature of marketing in international B2B service firms: Special issue editorial	72
Individual strategies as interaction modes for handling institutional logic diversity over time: A case study on a public-private collaboration project	71
The fair trade of environmental effects and regional disparities	71
Trust and opportunism as paradoxical tension: Implications for achieving sustainability in buyer-supplier relationships	70
Advancing the service-specific and solution-centric model of creativity: The roles of salesperson intuition, emotional intelligence, and cognitive laziness	69
The trade-off between trust and distrust in supply chain collaboration	67
Under which conditions do manufacturing companies choose FDI for service provision in foreign markets? An investigation using fsQCA	66
Creating value in servitization through digital service innovations	66
The impact of dynamic capabilities in disrupted supply chains—The role of turbulence and dependence	66
Understanding B2B customer journeys for complex digital services: The case of cloud computing	65
The buying center concept as a milestone in industrial marketing: Review and research agenda	65
An overview, empirical application, and discussion of the future research potential of Q&A models in B2B contexts	64
Editorial Board Continued	63
Moving the needle: Publishing academic-practitioner research in Industrial Marketing Management	61
Why researchers should be cautious about using PLS-SEM	57
Transitioning to artificial intelligence-based key account management: A critical assessment	57
Salesperson knowledge sourcing inside the vendor organization: Examining the performance-relationship continuum given selected boundary conditions	57
Blockchain technology for building buyer-supplier trust and transparency in supply chains: An experimental study on P2P online marketplace vendors	56
A multilateral stakeholder salience approach: An extension of the stakeholder identification and salience framework	56
Untying the knot: Drivers of the intention to downgrade the relationship in B2B service contexts	55
Fairness asymmetry, changes in mutual trust, and supplier performance in buyer-supplier exchanges in China: A dyadic view	54
Expanding into new product lines in response to COVID-19: The interplay between firm age and performance aspirations	54
Does geographic distance to customers improve or inhibit supplier innovation? A moderated inverted-U relationship	53
An ecosystem perspective synthesis of co-creation research	52
Disruptive market-shaping processes: Exploring market formation for autonomous vehicle solutions	51
Erratum to “Unpacking value creation and capture in B2B relationships” [Industrial Marketing Management – 92, 163–177]	48
Towards an integration of corporate foresight in key account management	48
Announcement of Outstanding Article 2021	48
Editorial Board Continued	47
Editorial Board Continued	47
Masterful scholarly competences and the development of impactful B2B marketing theory: Contributions of Dr. Shelby D. Hunt	47
The parallax nature of studying business markets, relationships and networks	46
Call for Papers for the 9th Industrial Marketing Management Summit	44
We are not on the same page: The effects of salesperson trust overestimation on customer satisfaction and relationship performance	44
Is social media B2B engagement driven by impression management strategies? Understanding corporate-driven versus individual-driven LinkedIn profiles	43
Whether and when do alliance terminations pay off?	43
The AI transformation of product innovation	42
The role of cool versus warm colors in B2B versus B2C firm-generated content for boosting positive eWOM	42
Editorial: Social network analysis in marketing: A step-by-step guide for researchers	42
Crisis-driven innovations in marketing	42
Do senior managers hold the keys to unlock innovation and environmental sustainability?	42
Examining buyers' negative word-of-mouth intentions following suspected salesperson transgressions	41
A step-by-step guide of (fuzzy set) qualitative comparative analysis: From theory to practice via an implementation in a B2B context	40
The balancing act: Organizational agility in fast-growing international ventures	40
Contextual agility informing market shaping	39
Choosing contracts to support ALFO strategy: Insights from comparing franchised and managed hotels	39
A meta-analytic synthesis of how market and entrepreneurial orientation contribute to export performance: Do home country institutions matter?	39

Do emerging market multinational corporations headquarter-subsidiary relationships foster subsidiary innovation and performance in developed markets?	38
Governing the interplay of inter-organizational relationship mechanisms in open innovation projects across ecosystems	38
Bouncing back in turbulent business environments: Exploring resilience in business networks	37
Exploring relationship between digital dexterity, supply chain quality management, agility and performance – Empirical evidence from Indian B2B manufacturers	37
Learning in strategic alliances: Reviewing the literature streams and crafting the agenda for future research	37
What impacts customer experience for B2B enterprises on using AI-enabled chatbots? Insights from Big data analytics	37
Do more friends make your way smooth? Supply chain relationships, moral disengagement, and innovation performance	36
Improving PLS-SEM use for business marketing research	36
Editorial Board Continued	36
Leveraging consumer behavior research to forge new insights into B2B buyer behavior: Contextualizing extant research and developing a research agenda	36
Hindrances and outcomes of social bonding in exporter-importer relationships: The moderating role of formal contracting and ethical climate	36
Franchisees' adoption of omnichannel marketing	35
Market driving: Some directions for future research	35
Is the buyer really king? A meta-analysis of the buyer advantage in sales negotiation	35
The knotted paradox of coopetition for sustainability: Investigating the interplay between core paradox properties	34
Tensions in value spaces: The organizational buying center and advanced services	34
Cross-cultural determinants of global account management: Findings from B2B services	33
Unpacking the management of Oligo-coopetition strategies in the absence of a moderating third party	33
The influence of sustainability and digitalisation on business model innovation: The case of a multi-sided platform for food surplus redistribution	32
Resource interaction: Key concepts, relations and representations	32
Signalling trust: supplier communication, buyer risk propensity, and e-marketplace engagement among B2B SMEs	32
Editorial Board	32
Franchise network relationships and word of mouth communication in social media networks	32
Industry 4.0 and supply chain performance: A systematic literature review of the benefits, challenges, and critical success factors of 11 core technologies	31
Adoption of AI integrated partner relationship management (AI-PRM) in B2B sales channels: Exploratory study	31
Inter-firm coopetition: The role of a firm's long-term orientation	31
Key account management formalization and effectiveness: A fuzzy-set qualitative comparative analysis	30
Strategic agility in the B2B sharing economy ecosystem of emerging economies: Empirical insights from the Middle East	30
Institutions, effectuation and network outsidership: Reviews and case studies of foreign market entry	30
Editorial Board Continued	30
How does supplier relationship management affect supplier innovation contribution? Interorganizational learning and social exchange theory integrated perspectives	30
Managing ad hoc sales encounters in B2B markets	30
Does brand equity matter in small retailers' horizontal strategic alliances?	30
Intra and inter-organizational paradoxes in product-service systems: Current insights and future research directions	30
The roles of relational diversity and embeddedness in absorptive capacity enhancement	30
Principal-independent manufacturers' representative relationships: Review, synthesis, directions for future research	29
Is segmentation a theory? Improving the theoretical basis of a foundational concept in business-to-business marketing	29
Fostering inclusive social innovation in subsistence marketplaces through community-level alliances: An institutional work perspective	29
When being green is not enough – An experimental study of the effects of sustainable value propositions on B2B green buying decisions	29
The emergence of coopetition in highly regulated industries: A study on the Brazilian private healthcare market	28
Effects of complementors' perceived coopetition on fostering innovation: Evidence from Chinese software platforms	28
Integrating B2B and B2C research to explain industrial buyer behavior	28
Can customer loyalty to a salesperson be harmful? Examining customer perceptions of salesperson emotional labor strategies post ethical transgressions	27
Purchasing involvement in new product development: An absorptive capacity perspective	27
Owner-managers failure experience and business model innovations in B2B firms: The roles of coopetition, managerial persistence, and financial resource slack	26
Changing the market for a sustainable innovation	26
The impact of performance measurement diversity on customer-oriented selling behavior	26
A configurational approach to understanding relationship characteristics in differing levels of servitization	26
Source-oriented asymmetric information sharing in B2B negotiations: Two sides of time pressure	26
Digital technology deployment and firm resilience: Evidence from the COVID-19 pandemic	26
Capabilities supporting digital servitization: A multi-actor perspective	26
The relationship between a firm's pre-recall product and environment CSR efforts and post-recall market share	26
Unlocking the potential of Industrial Internet of Things (IIOT) in the age of the industrial metaverse: Business models and challenges	26
Managing resource loops in circular supply chains: A taxonomy of multi-sided platforms in the B2B setting	26
Editorial Board	25
The role of technology in enabling circular supply chain management	25
Realization and unrealization of servitization through everyday micro-level activities: The interplay between servitization practices, practitioners, and praxis	25
Positioning strategies for B2B service markets	25
Opening up early or late? The effect of open innovation before and after product launch on new product market performance	25
Do salesforce management systems actually drive salesperson intentions?	25
How do firms capture value in a full-scene smart service? Effectiveness of value proposition and co-creation capabilities	25
Dynamic capabilities that matter for business failure versus survival	25
Editorial Board Continued	25
Building mutual trust in collaborative green NPD: Evidence from China's digital infrastructure	25
Call for papers for the Regional Industrial Marketing Management: Baltic States summit	24
“Old boys' club”: Barriers to digital marketing in small B2B firms	24
Interfirm coopetition, interfirm knowledge creation, and collaborative innovation performance: The moderating roles of environmental competitiveness and dysfunctional competition	24
SMEs and artificial intelligence (AI): Antecedents and consequences of AI-based B2B practices	24
Video-based sales interaction in cross-cultural B2B relationships: Potential (un)desired consequences	24
Improving brand performance through environmental reputation: The roles of ethical behaviorand brand satisfaction	24
Fast-Track Your Academic Career: An Online Program Presented by the Editors of Industrial Marketing Management – 15 November and 29 November 2022 – Call for Participants	24
Platform-provider relationship dynamics in the sharing economy: Challenges and implications	24
Mental health and well-being in business-to-business markets	24
Relational governance mechanisms as enablers of dynamic capabilities in Nigerian SMEs during the COVID-19 crisis	24
Key account managers' identification profiles and effectiveness: A fuzzy-set qualitative comparative analysis	23
Phoenix rising: Rebounding to venture again post firm-failure	23
Extending the conversation on market driving: An introduction to the special issue	23
Editorial Board	23
Contractual provisions, governance, and maintaining sales leadership: Evidence from franchise systems	23
Actor engagement in franchising: A social exchange perspective on CSR performance	23

Clearing the paradigmatic fog: A rejoinder to responses	23
Corrigendum to “Re-thinking strategic myopia: A necessary condition analysis of heuristic and firm's performance” [Industrial Marketing Management 115 (2023) 99-109]	23
The IT buying center: Integrating the buying center and IT governance	23
Unite and conquer – End-to-end value creation through intra-organizational purchasing-sales integration	22
Market shaping for a fossil-free economy: Institutional work to change market practices of public procurement	21
Buying center-selling center interaction as a driver for power dynamics in buyer-supplier relationships	21
Conscientious enterprises: The role of decision makers' social identity and the preference to engage in B2B relationships	21
The value of congruence in social exchanges: A dyadic trust perspective on servitization	21
Editorial: Outstanding Article Awards and Best Reviewer Awards 2024	21
Social media analytics for business-to-business marketing	21
Developing identity of conscientious business-to-business organizations through integrative leadership	21
Unleashing R&D networks for ambidexterity: The interplay between internal and external networking capabilities	21
Cultural sensemaking of corporate social responsibility: A dyadic view of Russian–Finnish business relationships	21
Does buyers' financial slack promote or inhibit suppliers' circular economy performance?	21
Investigating governance of tolerable and intolerable dark sides in B2B dyads in post pandemic emerging markets	21
Domains of innovation intent: A key leadership responsibility	20
The future of marketing analytics in the sharing economy	20
RETRACTED: Value creation, appropriation and destruction in coopetitive relationships among micro-firms	20
B2B customer journeys: Conceptualization and an integrative framework	20
In anticipation of a downturn: The role of impression management in buffering against failure	20
Capability management control and salesperson turnover: A double-edged sword in a product complexity scenario	20
When does (not) a coopetitive relationship matter to performance? An empirical investigation of the role of multidimensional trust and distrust	20
B2B green marketing strategies for European firms: Implications for people, planet and profit	20
Culturally diverse teams and inter-organizational knowledge sharing behavior: The role of perceived morality and relationship orientation	20
Editorial Board	20
Should I Stay or Should I Go? The Effect of Allied Brands Negative Publicity on Brand Managers' Decision-Making	19
Empathy and EGO-drive in the B2B salesforce: Impacts on job satisfaction	19
Do Brands boost the impact of patents on innovation performance among innovation collaborators? Evidence from the UK	19
Towards export success: The role of inter-cultural B2B relationships, immigrant managers and cultural distance	19
Unleashing the power of artificial intelligence for climate action in industrial markets	19
Best Ph.D. thesis in business-to-business marketing management award	19
Looking back to move forward: Reviews and analyses of literature in industrial marketing	19
Language in intercultural business interactions: A self-perceived power perspective	19
Building green innovation networks for people, planet, and profit: A multi-level, multi-value approach	19
Human asset specificity, physical asset specificity, and direct distribution	19
Double-edged sword of open innovation for business failure in the post-pandemic era: The moderating roles of industrial embeddedness and absorptive capacity	19
Coopetitive tensions across project phases: A paradox perspective	19
PRE-ANNOUNCEMENT: 8th Industrial Marketing Management Summit	19
Buyers apping? Determinants of current and future use of sellers' business-to-business mobile apps	19
Gender issues in key account management research: A systematic literature review and avenues for future research	19
Uncovering the effectual-causal resilience nexus in the era of Covid-19: A case of a food sector SME's resilience in the face of the global pandemic	19
The roles of shadow of the past and future in driving new product novelty and meaningfulness within coopetitive collaborations	19
Salespeople's experience with last-mile internal selling processes: Benefits and challenges	19
Editorial Board	19
Editorial Board	19
Industrial innovation management in the age of digital transformation: The risk of too strong selling capabilities	18
Insights into processes underlying capability, complexity, and resilience using IMP assumptions to studying markets-as-networks	18
Collaborative problemistic search capability and digital innovation: The moderating effects of IT capability and legal development	18
Riding the waves or rocking the boat? Benefits and unintended consequences of customer growth strategies	18
Staying alive: Coopetition and competitor oriented behaviour from a pre- to post COVID-19 pandemic era	18
AI-based innovation in B2B marketing: An interdisciplinary framework incorporating academic and practitioner perspectives	18
Effects of top management team faultlines in the service transition of manufacturing firms	18
When does boundary-spanner burnout connect participation and customer relationship performance? The role of the firm's network centrality and network density	18
Sustainable entrepreneurship: How do contextual factors play a role?	18
Customer identification: The missing link between relationship quality and supplier performance	18
Managing digitalized touchpoints in B2B customer journeys	18
Social media in B2B sales: Why and when does salesperson social media usage affect salesperson performance?	18
How should firms orchestrate intrinsic and extrinsic motivational strategies for diverse value-creation outcomes: Synergy or trade-off effect?	18
Sales compensation plan type and sales opportunity coverage: “Double-edged” sword effects on sales performance	18
The role of top management teams' functional background diversity in firms' coopetitive behavior	18
B2B digital platform adoption by SMEs and large firms: Pathways and pitfalls	18
Impact of carbon offset perceptions on greenwashing: Revealing intentions and strategies through an experimental approach	18
Facilitating artificial intelligence powered supply chain analytics through alliance management during the pandemic crises in the B2B context	17
Editorial Board Continued	17
Game changer or threat: The impact of 3D printing on the logistics supplier circular supply chain	17
Advancing value-based selling research in B2B markets: A theoretical toolbox and research agenda	17
Editorial Board	17
A synthesis of research on the marketing-sales interface (1984–2020)	17
B2B brand positioning – A capability (exploration x exploitation) based typology: Cases from the Middle East	17
Developing a coevolutionary account of innovation ecosystems	17
Editorial Board Continued	17
Customer value-in-use monitoring in business markets: An investigation into its determinants and consequences	17
Exploring the dark side of managerial upselling emphasis: Exploratory and exploitative learning's moderating roles in salesperson emotional exhaustion and performance	17
Leadership style's role in fostering supply chain agility amid geopolitical shocks	16
Agile transformation in dynamic, high-technology markets: Drivers, inhibitors, and execution	16
The elusiveness of business networks—Why do science park firm tenants not collaborate with neighbors?	16
A tension-based maturity model for customer education in knowledge-intensive business service firms	16
An integrated AI framework for managing organizational risk and climate change concerns in B2B market	16
Only senior managers lead business model innovation, or do they? Levels of management and dynamic capability deployment	16
A hostile tale of disclosure and betrayal: Business perceptions of offshoring services	16
Probing for omitted variable bias: The role of the impact threshold of a confounding variable in complementing instrumental variable estimations	16
Unveiling the effects of livestream studio environment design on sales performance: A machine learning exploration	16
Editorial Board	16
A systematic literature review on network marketing: What do we know and where should we be heading?	16
Rethinking customer engagement design: Using customer-mobilized engagement (CME) to grow business networks	16
Social media marketing assimilation in B2B firms: An integrative framework of antecedents and consequences	16
Building a commercialization capability: A dynamic capability view	16
Navigating the demands of increasing customer participation through firm and individual job resources	16
Strategic nets in tourism destinations: Investigating the learning processes underpinning dynamic management capabilities	16
Perception of value delivered in digital servitization	16
Market dialogue in public procurement: Buyer-supplier interfaces and relational abilities	16
Knowledge transfer in business-to-business customer relationship development	16
What's in it for me? The occurrence of supplier innovation contribution in the context of supplier-dominant innovation: The supplier's perspective	16
A contextual account of digital servitization through autonomous solutions: Aligning a digital servitization process and a maritime service ecosystem transformation to autonomous shipping	16
Announcement of Best B2B Marketing Management Ph.D. Prize Competition, 2025	15