OOIR: Observatory of International Research

Papers

(The median citation count of Reference Services Review is 1. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-08-01 to 2026-08-01.)

Article	Citations
A survey of academic library public service policies, training and assessment practices	47
Drama Queens: applying dramaturgy as an inclusive pedagogy within the one shot	14
Revealing the archive, reckoning with the past: inclusive approaches to institutional history	13
Starting in-house copyright education programs: commonalities and conclusions from two southeastern US academic libraries	12
Campus entrepreneurs’ research habits and needs: a five-year study	12
The framing of authority in the ACRL framework on information literacy: multidisciplinary perspectives on truth, authority, expertise and belief	8
Applying Universal Design for Learning to library peer professional development: a case study acknowledging adults as learners	7
Library instruction and information literacy 2022	7
Teaching information literacy through writing portfolio assessment: examining its effects on information literacy self-efficacy of undergraduate students across motivation levels	6
Deploying and evaluating a conversational agent using LLMs for academic library reference	6
Modeling the adoption of AI-driven data visualization for service innovation in university libraries	6
Gender and racial bias in email reference services	5
Putting DEIA into practice: incorporating diversity, equity, inclusion and accessibility into student employee training	5
Development and validation of Students’ Library Alienation Scale (SLAS): a factor analysis approach	5
Guest editorial: The peer-led library	4
Designing virtual reality for learning: a framework for academic library implementation	4
Editorial: Start the conversation: impactful reading on reference and instruction	4
What do we already have? Mapping asynchronous information literacy workshops to the ACRL Framework and companion documents	4
Integration of artificial intelligence (AI) technologies into academic library services: user opinions in Türkiye	3
An explicit approach to liminality as an inclusive approach to librarian support for graduate student researchers	3
Library instruction and information literacy 2021	3
Decentering whiteness in libraries: relational work for an inclusive culture	3
Reference at a remote field station: a case study of ecology, environmental science and geology fieldwork at an embedded library	3
Library instruction and information literacy 2023	3
Information provision on local industries by Japanese public libraries: a survey on cultural industry-focused corners	3

A review of artificial intelligence applications in libraries in Southeast Asia: where are we now?	3
Listening to diverse voices: inclusive pedagogy and culturally responsive teaching for library interactions	3
Building bridges between libraries: the creation of a Union Catalog with VuFind Open-source software and the role of patronizing bodies	3
Pursuing student success in the library: a case study in peer mentor program transition, training and engagement	3
Uncoding library chatbots: deploying a new virtual reference tool at the San Jose State University library	3
“We turn the lens … on ourselves:” assessing digital primary source library instruction through the lens of scholarship of teaching and learning	2
Professional identity and competency development in digital reference librarianship, skills, training and future direction	2
Libraries advancing health equity:a literature review	2
Tracking student learning outcome engagement at the reference desk to facilitate assessment	2
Reference in urban public libraries: current trends and future implications	2
Editorial: The future of peer-led research services: trending now or still trending?	2
Introducing peer-to-peer reference services in a community college library	2
Revitalizing a community college library: aggressive weeding’s impact of circulation statistics	2
Peer teachers taking the lead in classroom instruction: program creation and challenges faced	2
Library workers on the front lines of conspiracy theories in the US: one nationwide survey	2
From resistance to readiness: AI anxiety in academic libraries through a bibliometric outlook	1
Library staff's understanding of attitudinal barriers experienced by individuals with disabilities in libraries	1
Digital transformation in academic libraries: e-resources, OPACs and AI in information discovery	1
Replacing staff with students to monitor LibChat service: transition process and lessons learned	1
Guest editorial: Taking action on inclusivity in libraries: models, theories and practices to support all library users	1
Peer reference and the out-of-the-building experience	1
Relational caretakers, solution providers and expert communicators: understanding librarians' approaches to reference service in Ghana	1
Academic libraries as catalysts for STEM advancement in Tanzanian higher learning institutions through AI integration	1
New trends in virtual reference library services: an overview of technology-based interventions, challenges and strategies	1
Teaching information literacy: strategies and insights from high school and college librarians	1
Teaching undergraduates to develop concise and compelling scholarly communication through storytelling	1
Archival collections for the people? Using survey experiments to understand public opinions regarding archival services	1
Affective dimensions of academic librarians’ experiences during the Covid-19 pandemic: experiences and lessons learned for information literacy	1