OOIR: Observatory of International Research

Papers

(The median citation count of Reference Services Review is 1. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-09-01 to 2025-09-01.)

Article	Citations
Campus entrepreneurs’ research habits and needs: a five-year study	32
Revealing the archive, reckoning with the past: inclusive approaches to institutional history	21
Starting in-house copyright education programs: commonalities and conclusions from two southeastern US academic libraries	17
Drama Queens: applying dramaturgy as an inclusive pedagogy within the one shot	11
Putting DEIA into practice: incorporating diversity, equity, inclusion and accessibility into student employee training	10
Library instruction and information literacy 2022	10
Gender and racial bias in email reference services	10
A survey of academic library public service policies, training and assessment practices	10
Applying Universal Design for Learning to library peer professional development: a case study acknowledging adults as learners	10
The framing of authority in the ACRL framework on information literacy: multidisciplinary perspectives on truth, authority, expertise and belief	10
Accessible services in academic libraries: a content analysis of library accessibility webpages in the United States	8
Guest editorial: The peer-led library	8
Editorial: Start the conversation: impactful reading on reference and instruction	8
Listening to diverse voices: inclusive pedagogy and culturally responsive teaching for library interactions	7
Library response to Black Liberation Collective: a review of student calls for change and implications for anti-racist initiatives in academic libraries	7
Libraries and financial literacy	5
An explicit approach to liminality as an inclusive approach to librarian support for graduate student researchers	5
A review of artificial intelligence applications in libraries in Southeast Asia: where are we now?	4
Pursuing student success in the library: a case study in peer mentor program transition, training and engagement	4
Library instruction and information literacy 2023	4
Whiteness from the top down: systemic change as antiracist action in LIS	3
Is the ACRL Framework a teaching tool? Undergraduates’ interpretations of its language and concepts	3
Revitalizing a community college library: aggressive weeding’s impact of circulation statistics	3
Library instruction and information literacy 2021	3
Information provision on local industries by Japanese public libraries: a survey on cultural industry-focused corners	3

“We turn the lens … on ourselves:” assessing digital primary source library instruction through the lens of scholarship of teaching and learning	3
Uncoding library chatbots: deploying a new virtual reference tool at the San Jose State University library	3
Tracking student learning outcome engagement at the reference desk to facilitate assessment	3
Decentering whiteness in libraries: relational work for an inclusive culture	2
Library workers on the front lines of conspiracy theories in the US: one nationwide survey	2
Reference in urban public libraries: current trends and future implications	2
Situating LIS pedagogy and curriculum in diversity, equity, inclusion, accessibility, and anti-racism: a reflection on process	2
Editorial: “Emerging” from COVID and moving forward	2
Guest editorial: Taking action on inclusivity in libraries: models, theories and practices to support all library users	1
Editorial: The future of peer-led research services: trending now or still trending?	1
Toward belonging and mutual hospitality: decentering whiteness in the “new normal”	1
Beyond El Arrebato: the seven stages of Conocimiento as instruments for radical reflection and the unlearning of white supremacy culture	1
Teaching undergraduates to develop concise and compelling scholarly communication through storytelling	1
Editorial: “Yes, We are […] actively working against racism”	1
Editorial: “Mix of this and that” with 5 letters	1
Space and place: a study of a specialized service desk	1
Libraries advancing health equity:a literature review	1
Information literacy: assessment of undergraduate and graduate nursing students	1
Library staff's understanding of attitudinal barriers experienced by individuals with disabilities in libraries	1
Analysis of anti-racism, equity, inclusion and social justice initiatives in library and information science literature	1
Collaborative research services: a peer-led cohort approach	1
Dismantling structural and individual cisgenderism in Illinois libraries: a descriptive research study on cisnormativity, transprejudice and biases against transgender and nonbinary populations	1
Responding to the Camp Fire: a case study on an academic library's public services policy changes	1
Affective dimensions of academic librarians’ experiences during the Covid-19 pandemic: experiences and lessons learned for information literacy	1
Peer teachers taking the lead in classroom instruction: program creation and challenges faced	1
Replacing staff with students to monitor LibChat service: transition process and lessons learned	1
Introducing peer-to-peer reference services in a community college library	1
Peer reference and the out-of-the-building experience	1
Search tools and scholarly citation practices in literary studies	1
Fostering UDL-informed library instruction practices developed from the COVID-19 pandemic	1
Small axe: chipping away at special collections barriers to inclusivity	1