OOIR: Observatory of International Research

Papers

(The TQCC of Reference Services Review is 3. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-09-01 to 2025-09-01.)

Article	Citations
Campus entrepreneurs’ research habits and needs: a five-year study	32
Revealing the archive, reckoning with the past: inclusive approaches to institutional history	21
Starting in-house copyright education programs: commonalities and conclusions from two southeastern US academic libraries	17
Drama Queens: applying dramaturgy as an inclusive pedagogy within the one shot	11
Gender and racial bias in email reference services	10
A survey of academic library public service policies, training and assessment practices	10
Applying Universal Design for Learning to library peer professional development: a case study acknowledging adults as learners	10
The framing of authority in the ACRL framework on information literacy: multidisciplinary perspectives on truth, authority, expertise and belief	10
Putting DEIA into practice: incorporating diversity, equity, inclusion and accessibility into student employee training	10
Library instruction and information literacy 2022	10
Editorial: Start the conversation: impactful reading on reference and instruction	8
Accessible services in academic libraries: a content analysis of library accessibility webpages in the United States	8
Guest editorial: The peer-led library	8
Library response to Black Liberation Collective: a review of student calls for change and implications for anti-racist initiatives in academic libraries	7
Listening to diverse voices: inclusive pedagogy and culturally responsive teaching for library interactions	7
An explicit approach to liminality as an inclusive approach to librarian support for graduate student researchers	5
Libraries and financial literacy	5
Library instruction and information literacy 2023	4
A review of artificial intelligence applications in libraries in Southeast Asia: where are we now?	4
Pursuing student success in the library: a case study in peer mentor program transition, training and engagement	4
Uncoding library chatbots: deploying a new virtual reference tool at the San Jose State University library	3
Tracking student learning outcome engagement at the reference desk to facilitate assessment	3
Whiteness from the top down: systemic change as antiracist action in LIS	3
Is the ACRL Framework a teaching tool? Undergraduates’ interpretations of its language and concepts	3
Revitalizing a community college library: aggressive weeding’s impact of circulation statistics	3

Library instruction and information literacy 2021	3
Information provision on local industries by Japanese public libraries: a survey on cultural industry-focused corners	3
“We turn the lens … on ourselves:” assessing digital primary source library instruction through the lens of scholarship of teaching and learning	3