Journal of the Academy of Marketing Science

Papers
(The H4-Index of Journal of the Academy of Marketing Science is 35. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-08-01 to 2025-08-01.)
ArticleCitations
Correction to: Collect them all! Increasing product category cross-selling using the incompleteness effect319
Unintended consequences of selling B2B digital subscription add-ons for customer onboarding276
How has the effect of brand personality on customer-based brand equity changed over time? Longitudinal evidence from a panel data set spanning 18 years247
Hideous but worth it: Distinctive ugliness as a signal of luxury201
Consumer authenticity seeking: conceptualization, measurement, and contingent effects161
Brand warmth elicits feedback, not complaints130
A multi-system organizing framework for inter-firm control: a comprehensive perspective on control128
Mindful consumption: Its conception, measurement, and implications121
Marketing research on Mobile apps: past, present and future105
“Coopetition” in the presence of team and individual incentives: Evidence from the advice network of a sales organization101
The opportunities and costs of highly involved organizational buyers95
Uncertainty marketing tactics: An overview and a unifying framework90
A brand (new) experience: art, aesthetics, and sensory effects87
The impact of voluntary sustainability reporting on firm value: Insights from signaling theory84
Not the relationship type? Loyalty propensity as a reason to maintain marketing relationships83
Correction to: Brand actions and financial consequences: a review of key findings and directions for future research78
Correction to: A multi-system organizing framework for inter-firm control: a comprehensive perspective on control76
Multichannel discount spillover in B2B markets73
The attenuation effects of time and “sensemaking” surveys on customer revenge72
The robo bias in conversational reviews: How the solicitation medium anthropomorphism affects product rating valence and review helpfulness71
“We could be heroes”: Reflections on reimagining marketing strategies for a better world64
Bibliometric reviews—some guidelines56
Shifting perspectives: How communicating user innovations’ self-focus enhances adoption55
Chief marketing officer pay: The revenue growth consequences of employing internal and external benchmarks55
Customer experience orientation: Conceptual model, propositions, and research directions51
A model of online shopping cart abandonment: evidence from e-tail clickstream data49
The future of digital technologies in marketing: A conceptual framework and an overview48
The performance impact of marketing dualities: a response surface approach to resolving empirical challenges46
Digital technologies: tensions in privacy and data44
Examining post-purchase consumer responses to product automation43
An extended health belief model for COVID-19: understanding the media-based processes leading to social distancing and panic buying43
Stick to my guns: The impact of crowding on consumers’ responsiveness to sale promotions42
Contained: why it’s better to display some products without a package41
Did clickbait crack the code on virality?41
Correction to: Contained: Why it’s better to display some products without a package38
Correction: How within-person research can extend marketing knowledge35
Once they’ve been there, they like to share: capitalizing on ephemerality and need for uniqueness to drive word of mouth for brands with pop-up stores35
Introducing the ARTS framework: A tool for constructive re-inquiry35
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