Journal of Business Research

Article	Citations
How to conduct a bibliometric analysis: An overview and guidelines	3114
Digital transformation: A multidisciplinary reflection and research agenda	1513
Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research	1232
Effects of COVID-19 on business and research	1118
Impact of Covid-19 on consumer behavior: Will the old habits return or die?	945
The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy	842
Employee adjustment and well-being in the era of COVID-19: Implications for human resource management	620
Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach	572
The role of live streaming in building consumer trust and engagement with social commerce sellers	494
Influencers on Instagram: Antecedents and consequences of opinion leadership	448
Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak	432
Digital transformation and customer value creation in Made in Italy SMEs: A dynamic capabilities perspective	428
I'll trade you diamonds for toilet paper: Consumer reacting, coping and adapting behaviors in the COVID-19 pandemic	413
Masters of disasters? Challenges and opportunities for SMEs in times of crisis	404
Artificial intelligence and business models in the sustainable development goals perspective: A systematic literature review	402
Chatbot e-service and customer satisfaction regarding luxury brands	391
Digital economy: An innovation driver for total factor productivity	378
COVID-19 and digitalization: The great acceleration	352
Authenticity under threat: When social media influencers need to go beyond self-presentation	344
The smart circular economy: A digital-enabled circular strategies framework for manufacturing companies	335
Digital transformation in healthcare: Analyzing the current state-of-research	326
Innovation in emerging economies: Research on the digital economy driving high-quality green development	325
Social entrepreneurship research: A review and future research agenda	314
Covid-19′s impact on supply chain decisions: Strategic insights from NASDAQ 100 firms using Twitter data	308
Artificial intelligence in supply chain management: A systematic literature review	305

Exploring attitude–behavior gap in sustainable consumption: comparison of recycled and upcycled fashion products	298
Guidelines for advancing theory and practice through bibliometric research	293
Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization	289
Immigrant entrepreneurship: A review and research agenda	278
Top management knowledge value, knowledge sharing practices, open innovation and organizational performance	275
An agile co-creation process for digital servitization: A micro-service innovation approach	268
Marketing innovations during a global crisis: A study of China firms’ response to COVID-19	263
Understanding consumers’ acceptance of automated technologies in service encounters: Drivers of digital voice assistants adoption	260
Exploring the impact of big data analytics capabilities on business model innovation: The mediating role of entrepreneurial orientation	258
The future of business education: A commentary in the shadow of the Covid-19 pandemic	250
Managing uncertainty during a global pandemic: An international business perspective	250
Customer service chatbots: Anthropomorphism and adoption	246
Digitalization and business models: Where are we going? A science map of the field	244
‘Masstige’ marketing: A review, synthesis and research agenda	241
Towards a circular economy: An emerging economies context	233
Exploring the impact of digital transformation on technology entrepreneurship and technological market expansion: The role of technology readiness, exploration and exploitation	223
Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading?	219
An integrative framework of stakeholder engagement for innovation management and entrepreneurship development	208
R&D internationalization and innovation: A systematic review, integrative framework and future research directions	208
Convergence innovation in the digital age and in the COVID-19 pandemic crisis	202
The role of digital innovation in knowledge management systems: A systematic literature review	201
Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization	199
Examining the impact of luxury brand's social media marketing on customer engagement​: Using big data analytics and natural language processing	195
Mapping the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis	192
Fake news, social media and marketing: A systematic review	191
Knowledge management capabilities and organizational risk-taking for business model innovation in SMEs	189
Mastering digital transformation: The nexus between leadership, agility, and digital strategy	188
Does corporate social responsibility impact firms' innovation capacity? The indirect link between environmental & social governance implementation and innovation performance	184
Unveiling the impact of the adoption of digital technologies on firms’ innovation performance	180
Trust me, trust me not: A nuanced view of influencer marketing on social media	177
Organizational mindfulness towards digital transformation as a prerequisite of information processing capability to achieve market agility	177
Artificial intelligence in marketing: Topic modeling, scientometric analysis, and research agenda	176
Artificial intelligence in business: State of the art and future research agenda	174
Influencer advertising on social media: The multiple inference model on influencer-product congruence and sponsorship disclosure	174
The evolving role of artificial intelligence in marketing: A review and research agenda	173
Past, present, and future of customer engagement	173
Five decades of research on foreign direct investment by MNEs: An overview and research agenda	172
Marketing-to-Millennials: Marketing 4.0, customer satisfaction and purchase intention	172
Supply chain recovery challenges in the wake of COVID-19 pandemic	170
Corporate digital responsibility	165
Marketing a new generation of bio-plastics products for a circular economy: The role of green self-identity, self-congruity, and perceived value	165
Demystifying pollution haven hypothesis: Role of FDI	161
Unpacking the relationship between social media marketing and brand equity: The mediating role of consumers’ benefits and experience	159
Brand co-creation through social commerce information sharing: The role of social media	158
The Internet of Everything: Smart things and their impact on business models	157
Corporate social responsibility and firm performance in the hotel industry. The mediating role of green human resource management and environmental outcomes	156
The duality of digital and environmental orientations in the context of SMEs: Implications for innovation performance	155
Supply chain management during and post-COVID-19 pandemic: Mitigation strategies and practical lessons learned	153
What is augmented reality marketing? Its definition, complexity, and future	152
Money, possessions, and ownership in the Metaverse: NFTs, cryptocurrencies, Web3 and Wild Markets	150

CSR disclosure and firm performance: The mediating role of corporate reputation and moderating role of CEO integrity	149
Influence of new-age technologies on marketing: A research agenda	148
Examining antecedents of consumers’ pro-environmental behaviours: TPB extended with materialism and innovativeness	148
Absorptive capacity, strategic flexibility, and business model innovation: Empirical evidence from Italian SMEs	148
Customers’ motivation to engage with luxury brands on social media	146
Pictorial content, sequence of conflicting online reviews and consumer decision-making: The stimulus-organism-response model revisited	146
The impact of the COVID-19 pandemic on the creative industries: A literature review and future research agenda	144
Individual and team entrepreneurial orientation: Scale development and configurations for success	143
Supply network design to address United Nations Sustainable Development Goals: A case study of blockchain implementation in Thai fish industry	139
Customer experience driven business model innovation	139
Rethinking the process of diffusion in innovation: A service-ecosystems and institutional perspective	138
The effect of digitalization on business performance: An applied study of KIBS	137
Understanding influencer marketing: The role of congruence between influencers, products and consumers	137
The effect of COVID – 19 pandemic on global stock market volatility: Can economic strength help to manage the uncertainty?	136
Alexa, do voice assistants influence consumer brand engagement? – Examining the role of AI powered voice assistants in influencing consumer brand engagement	136
Marketing in the Metaverse: Conceptual understanding, framework, and research agenda	133
Resources and digital export: An RBV perspective on the role of digital technologies and capabilities in cross-border e-commerce	133
Understanding consumers’ social media engagement behaviour: An examination of the moderation effect of social media context	133
The entrepreneurial process: The link between intentions and behavior	132
Big data analytics capabilities and firm performance: An integrated MCDM approach	131
What do we know about transfer pricing? Insights from bibliometric analysis	130
Environmental uncertainty, resource orchestration and digital transformation: A fuzzy-set QCA approach	128
Enhancing chatbot effectiveness: The role of anthropomorphic conversational styles and time orientation	128
Enhancing user engagement: The role of gamification in mobile apps	127
Customer experience management in the age of big data analytics: A strategic framework	127
Cognitive, affective, and behavioral consumer responses to augmented reality in e-commerce: A comparative study	125
AI-enabled business-model innovation and transformation in industrial ecosystems: A framework, model and outline for further research	125
Antecedents of innovative performance: Findings from PLS-SEM and fuzzy sets (fsQCA)	124
Shopping in augmented reality: The effects of spatial presence, personalization and intrusiveness on app and brand responses	123
Writing an impactful review article: What do we know and what do we need to know?	122
Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis	121
Extending the resource and knowledge based view: A critical analysis into its theoretical evolution and future research directions	121
Exploring how consumer goods companies innovate in the digital age: The role of big data analytics companies	121
How AI capabilities enable business model innovation: Scaling AI through co-evolutionary processes and feedback loops	121
Going on a journey: A review of the customer journey literature	120
The status quo of research on entrepreneurial orientation: Conversational landmarks and theoretical scaffolding	120
Leadership characteristics and digital transformation	118
Effect of eco-innovation on green supply chain management, circular economy capability, and performance of small and medium enterprises	117
One size does not fit all: Strategy configurations, complex environments, and new venture performance in emerging economies	117
Frontline encounters of the AI kind: An evolved service encounter framework	116
The playground effect: How augmented reality drives creative customer engagement	115
Does enterprise social media use promote employee creativity and well-being?	114
Servitization research: A review and bibliometric analysis of past achievements and future promises	114
A meta-analysis of the relationship between place attachment and pro-environmental behaviour	114
Blending the real world and the virtual world: Exploring the role of flow in augmented reality experiences	113
On the costs of digital entrepreneurship: Role conflict, stress, and venture performance in digital platform-based ecosystems	112
Consumer trust and perceived risk for voice-controlled artificial intelligence: The case of Siri	110
Sustainability and social media communication: How consumers respond to marketing efforts of luxury and non-luxury fashion brands	109
Digital transformation as a springboard for product, process and business model innovation	109
Productive employment and decent work: The impact of AI adoption on psychological contracts, job engagement and employee trust	109
Exploration and exploitation in crisis environment: Implications for level and variability of firm performance	109
Building organizational resilience, innovation through resource-based management initiatives, organizational learning and environmental dynamism	107
The influence of scent on virtual reality experiences: The role of aroma-content congruence	106
A meta-analysis of the UTAUT model in the mobile banking literature: The moderating role of sample size and culture	106
Coworking spaces: Empowerment for entrepreneurship and innovation in the digital and sharing economy	105
The influence of inbound open innovation on ambidexterity performance: Does it pay to source knowledge from supply chain stakeholders?	104
Paradoxes of artificial intelligence in consumer markets: Ethical challenges and opportunities	104
The dark side of leadership: A systematic literature review and meta-analysis of destructive leadership research	104
A systemic logic for circular business models	104
Shopping in virtual reality: A literature review and future agenda	104
How does artificial intelligence enable and enhance value co-creation in industrial markets? An exploratory case study in the healthcare ecosystem	103
Moments of luxury: Hedonic escapism as a luxury experience	102
Reputation and legitimacy: Key factors for Higher Education Institutions’ sustained competitive advantage	102
The effects of consumer attitude on green purchase intention: A meta-analytic path analysis	102
A (new) role for business – Promoting the United Nations’ Sustainable Development Goals through the internet-of-things and blockchain technology	102
Coopetition in innovation ecosystems: A comparative analysis of knowledge transfer configurations	101
Customer participation, and green product innovation in SMEs: The mediating role of opportunity recognition and exploitation	101
A broad overview of interactive digital marketing: A bibliometric network analysis	100
Crafting the customer experience in omnichannel contexts: The role of channel integration	100
Hop to it! The impact of organization type on innovation response time to the COVID-19 crisis	100
Stakeholder engagement in co-creation processes for innovation: A systematic literature review and case study	99
Exploring the challenges of remote work on Twitter users' sentiments: From digital technology development to a post-pandemic era	99
Customer engagement and social media: Revisiting the past to inform the future	98
Value of special issues in the journal of business research: A bibliometric analysis	98
How CSR reputation, sustainability signals, and country-of-origin sustainability reputation contribute to corporate brand performance: An exploratory study	97
Robot will take your job: Innovation for an era of artificial intelligence	97
Digital ecosystem and consumer engagement: A socio-technical perspective	97
Impact of product characteristics of limited edition shoes on perceived value, brand trust, and purchase intention; focused on the scarcity message frequency	96
Political connections and green innovation: The role of a corporate entrepreneurship strategy in state-owned enterprises	96
Stakeholder integration, environmental sustainability orientation and financial performance	96

Post-disaster business recovery: An entrepreneurial marketing perspective	95
Digital or not – The future of entrepreneurship and innovation	94
Be creative, my friend! Engaging users on Instagram by promoting positive emotions	94
Three decades of research on loyalty programs: A literature review and future research agenda	93
Motives and profiles of ICO investors	92
“Stop the unattainable ideal for an ordinary me!” fostering parasocial relationships with social media influencers: The role of self-discrepancy	91
Artificial intelligence and the new forms of interaction: Who has the control when interacting with a chatbot?	91
Exploring the relationship between entrepreneurial resilience and success: The moderating role of stakeholders' engagement	91
Business model innovation through the application of the Internet-of-Things: A comparative analysis	91
Using confirmatory composite analysis to assess emergent variables in business research	90
The superstar social media influencer: Exploiting linguistic style and emotional contagion over content?	90
The effects of augmented reality mobile app advertising: Viral marketing via shared social experience	90
Exploring digital corporate social responsibility communications on Twitter	90
Antecedents and consequences of business model innovation in the IT industry	89
Generous charity to preserve green image? Exploring linkage between strategic donations and environmental misconduct	89
A microfoundational perspective on SMEs’ growth in the digital transformation era	88
Technology-enabled personalization in retail stores: Understanding drivers and barriers	88
Telepresence, time distortion, and consumer traits of virtual reality shopping	87
The effect of entrepreneurial orientation on new venture performance: Contingency roles of entrepreneurial actions	87
Digital platform openness: Drivers, dimensions and outcomes	87
Responses to COVID-19: The role of governance, healthcare infrastructure, and learning from past pandemics	87
Circular economy and digital capabilities of SMEs for providing value to customers: Combined resource-based view and ambidexterity perspective	86
Research lines on the impact of the COVID-19 pandemic on business. A text mining analysis	86
Augmenting organizational decision-making with deep learning algorithms: Principles, promises, and challenges	86
Digital servitization and sustainability through networking: Some evidences from IoT-based business models	86
‘To trust or not to trust’: The impact of social media influencers on the reputation of corporate brands in crisis	85
CSR and green process innovation as antecedents of micro, small, and medium enterprise performance: Moderating role of perceived environmental volatility	85
Antecedents and consequences of knowledge hiding: The moderating role of knowledge hiders and knowledge seekers in organizations	84
Digital platform-based ecosystems: The evolution of collaboration and competition between incumbent producers and entrant platforms	84
A meta-analytical review of antecedents and outcomes of firm resilience	84
Latent class analysis in PLS-SEM: A review and recommendations for future applications	84
Reimagining global food value chains through effective resilience to COVID-19 shocks and similar future events: A dynamic capability perspective	83
The effect of entrepreneurial orientation on firm performance: A multigroup analysis comparing China, Mexico, and Spain	83
Challenges at the marketing–operations interface in omni-channel retail environments	83
International trade resilience and the Covid-19 pandemic	83
Reshaping the contexts of online customer engagement behavior via artificial intelligence: A conceptual framework	83
Exploring the viability of equity crowdfunding as a fundraising instrument: A configurational analysis of contingency factors that lead to crowdfunding success and failure	82
Social media interactions, purchase intention, and behavioural engagement: The mediating role of source and content factors	82
How to innovate toward an ambidextrous business model? The role of dynamic capabilities and market orientation	81
Business ties, political ties, and innovation performance in Chinese industrial firms: The role of entrepreneurial orientation and environmental dynamism	81
Franchising research on emerging markets: Bibliometric and content analyses	81
Ethical design in social media: Assessing the main performance measurements of user online behavior modification	80
Blockchain as an external enabler of new venture ideas: Digital entrepreneurs and the disintermediation of the global music industry	79
Electric vehicles’ consumer behaviours: Mapping the field and providing a research agenda	79
Digitalization of work and entry into entrepreneurship	79
How virtual reality affects consumer choice	78
Sustainable marketing activities of traditional fashion market and brand loyalty	78
Intelligent purchasing: How artificial intelligence can redefine the purchasing function	78
The development of business model research: A bibliometric review	78
The role of visual cues in eWOM on consumers’ behavioral intention and decisions	78
How may I help you? Driving brand engagement through the warmth of an initial chatbot message	77
Going green and sustainable: The influence of green HR practices on the organizational rationale for sustainability	77
The road to consumer forgiveness is paved with money or apology? The roles of empathy and power in service recovery	77
Can traditional organizations be digitally transformed by themselves? The moderating role of absorptive capacity and strategic interdependence	77
Signaling green! firm ESG signals in an interconnected environment that promote brand valuation	77
Leveraging machine learning in the global fight against money laundering and terrorism financing: An affordances perspective	77
Uncovering the dark side of gamification at work: Impacts on engagement and well-being	77
Do stakeholder capabilities promote sustainable business innovation in small and medium-sized enterprises? Evidence from Italy	76
Managing the product-harm crisis in the digital era: The role of consumer online brand community engagement	76
The role of the human-robot interaction in consumers’ acceptance of humanoid retail service robots	75
Environmental information disclosure and corporate innovation: The “Inverted U-shaped” regulating effect of media attention	75
The bright and dark sides of social cyberloafing: Effects on employee mental health in China	75
Is digital transformation threatened? A systematic literature review of the factors influencing firms’ digital transformation and internationalization	75
City image, city brand personality and generation Z residents' life satisfaction under economic crisis: Predictors of city-related social media engagement	74
A socio-technical view of platform ecosystems: Systematic review and research agenda	74
Consumers’ reasons and perceived value co-creation of using artificial intelligence-enabled travel service agents	74
Data analytics in a privacy-concerned world	74
SMEs and digital transformation during a crisis: The emergence of resilience as a second-order dynamic capability in an entrepreneurial ecosystem	74
Customer engagement, customer equity and repurchase intention in mobile apps	74
Value of corporate social responsibility for multiple stakeholders and social impact – Relationship marketing perspective	73
Share or hide? Investigating positive and negative employee intentions and organizational support in the context of knowledge sharing and hiding	73
Role of big data analytics capabilities to improve sustainable competitive advantage of MSME service firms during COVID-19 – A multi-theoretical approach	72
Business model innovation through dynamic capabilities in small and medium enterprises – Evidence from the German Mittelstand	72
A comprehensive bibliometric analysis of entrepreneurship and crisis literature published from 1984 to 2020	72
Cobots in knowledge work	72
Surviving an economic downturn: Dynamic capabilities of SMEs	72
Entrepreneurial orientation, concern for socioemotional wealth preservation, and family firm performance	71
AI-employee collaboration and business performance: Integrating knowledge-based view, socio-technical systems and organisational socialisation framework	71
Knowledge hiding in organizational crisis: The moderating role of leadership	71
The motivational factors of business venturing: Opportunity versus necessity? A gendered perspective on European countries	70
Why wouldn’t green appeal drive purchase intention? Moderation effects of consumption values in the UK and China	70
A framework of intellectual property protection strategies and open innovation	70
Intellectual agility and innovation in micro and small businesses: The mediating role of entrepreneurial leadership	70
Marketing in a data-driven digital world: Implications for the role and scope of marketing	70
Unpacking the role of innovation capability: Exploring the impact of leadership style on green procurement via a natural resource-based perspective	69
Differences in the impact of R&D intensity and R&D internationalization on firm performance – Mediating role of innovation performance	69
Service customer orientation and social sustainability: The case of small medium enterprises	69
Effective entrepreneurial marketing on Facebook – A longitudinal study	69
Measuring customer experience quality: The EXQ scale revisited	69
Fostering growth patterns of SMEs through business model innovation. A tailored dynamic business modelling approach	69
Artificial intelligence for human flourishing – Beyond principles for machine learning	68
Behind the runway: Extending sustainability in luxury fashion supply chains	68
A state-of-the-art review of the sharing economy: Scientometric mapping of the scholarship	68
Barriers and paradoxical recommendation behaviour in online to offline (O2O) services. A convergent mixed-method study	68
A conversation-based perspective for shaping ethical human–machine interactions: The particular challenge of chatbots	68