Decision Support Systems

Article	Citations
A critical assessment of consumer reviews: A hybrid NLP-based methodology	485
How does mobile device usage influence review helpfulness through consumer evaluation? Evidence from TripAdvisor	98
Exploring the motivations behind behavior: A theory-driven deep-learning framework for cyberviolence behavior detection	89
An interpretable imbalance ensemble classification method for readmission risk assessment incorporating multi-view perturbation and SHAP analysis	80
To alert or alleviate? A natural experiment on the effect of anti-phishing laws on corporate IT and security investments	78
Victim crisis communication strategy on digital media: A study of the COVID-19 pandemic	72
A meta-path, attention-based deep learning method to support hepatitis carcinoma predictions for improved cirrhosis patient management	71
Data analytics and decision-making systems: Implications of the global outbreaks	66
Facial expression-enhanced recommendation for virtual fitting rooms	64
A model of two-zoned network for platform competition	61
Pay-for-performance schemes and hospital HIT adoption	60
Data misrepresentation detection for insurance underwriting fraud prevention	59
Towards explainable artificial intelligence through expert-augmented supervised feature selection	58
Avatars and organizational knowledge sharing	57
Session stitching using sequence fingerprinting for web page visits	57
Impact of the COVID-19 pandemic on the stock market and investor online word of mouth	57
Vulnerability disclosure mechanisms: A synthesis and framework for market-based and non-market-based disclosures	56
A functional Hidden Markov Model to incorporate dynamics into Bayesian optimal stopping problems: Helping physicians manage traumatic brain injuries	56
IFC/Editorial Board	56
Can bots help create knowledge? The effects of bot intervention in open collaboration	55
Capital shortfall: A multicriteria decision support system for the identification of weak banks	54
IFC/Editorial Board	54
Methodology for refining subject terms and supporting subject indexing with taxonomy: A case study of the APO digital repository	52
IFC/Editorial Board	51
IFC/Editorial Board	51

IFC/Editorial Board	50
Model-contrastive explanations through symbolic reasoning	49
Determining the optimal release time of movies: A study of movie and market characteristics	47
Bridging information systems and marketing: Charting collaborative pathways	45
Optimal dynamic advertising policy considering consumer ad fatigue	45
Mining product competitiveness by fusing multisource online information	42
A prescriptive analytics framework for efficient E-commerce order delivery	42
You jump, I jump? Herding behavior in blockchain application platforms	40
Demystifying analytical information processing capability: The case of cybersecurity incident response	40
Modeling the co-diffusion of competing memes in online social networks	40
Live streaming channel recommendation based on viewers' interaction behavior: A hypergraph approach	40
A new approximate belief rule base expert system for complex system modelling	40
Understanding the interplay between online reviews and growth of independent and branded hotels	39
Improving debt collection via contact center information: A predictive analytics framework	39
Play it safe or leave the comfort zone? Optimal content strategies for social media influencers on streaming video platforms	39
Crowdfunding from friends: Tie strength and embeddedness	39
How transparency affects algorithmic advice utilization: The mediating roles of trusting beliefs	38
Towards fair decision: A novel representation method for debiasing pre-trained models	38
Social trust and algorithmic equity: The societal perspectives of users' intention to interact with algorithm recommendation systems	38
Strategic team design for sustainable effectiveness: A data-driven analytical perspective and its implications	38
Modeling relationships between retail prices and consumer reviews: A machine discovery approach and comprehensive evaluations	36
The role of ethical climates in employee information security policy violations	34
Understand your shady neighborhood: An approach for detecting and investigating hacker communities	34
A technique for determining relevance scores of process activities using graph-based neural networks	34
Foot in both camps: How do activities on third-party online healthcare platforms affect doctors' demand on official online healthcare platforms?	34
Predicting financial distress using current reports: A novel deep learning method based on user-response-guided attention	33
Visual analytics of set data for knowledge discovery and member selection support	33
Impact of online physician service quality on patients' adoption behavior across different stages: An elaboration likelihood perspective	33
A text-mining based cyber-risk assessment and mitigation framework for critical analysis of online hacker forums	32
Product consumptions meet reviews: Inferring consumer preferences by an explainable machine learning approach	32
Create the best first glance: The cross-cultural effect of image background on purchase intention	32
Online installment payments and price guarantees under randomized pricing	32
Corrigendum: Manufacturer driven strategic coordination as a response to “showrooming”	32
Decision support systems in crowdfunding: A fuzzy cognitive maps (FCM) approach	31
Understanding the effect of group emotions on consumer instant order cancellation behavior in livestreaming E-commerce: Empirical evidence from TikTok	30
Investigating the beneficial impact of segmentation-based modelling for credit scoring	30
Assuring quality and waiting time in real-time spatial crowdsourcing	30
Understanding user misrepresentation behavior on social apps: The perspective of privacy calculus theory	30
How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective	29
Why some products compete and others don't: A competitive attribution model from customer perspective	28
Effects of enterprise social media use on employee improvisation ability through psychological conditions: The moderating role of enterprise social media policy	28
A hybrid decision support system for adaptive trading strategies: Combining a rule-based expert system with a deep reinforcement learning strategy	28
Decisions for information or information for decisions? Optimizing information gathering in decision-intensive processes	28
Meme-affordance tourism: The power of imitation and self-presentation	28
Relative effects of the different bundles of web-design features on intentions to purchase experience products online	28
A collaborative decision support system for multi-criteria automatic clustering	28
The double-edged sword of delivery guarantee in E-commerce	27
Multi-modal emotion expression and online charity crowdfunding success	27
Understanding users' trust transfer mechanism in a blockchain-enabled platform: A mixed methods study	26
Encoding resource experience for predictive process monitoring	25

Selecting textual analysis tools to classify sustainability information in corporate reporting	25
An explanation framework and method for AI-based text emotion analysis and visualisation	25
The role of visibility in supply chain resiliency: Applying the Nexus supplier index to unveil hidden critical suppliers in deep supply networks	25
Why do organizations leverage social media to create business value? An external factor-centric empirical investigation	25
Fraudulent review detection model focusing on emotional expressions and explicit aspects: investigating the potential of feature engineering	25
Improved learning performance for small datasets in high dimensions by new dual-net model for non-linear interpolation virtual sample generation	24
Inferring multi-stage risk for online consumer credit services: An integrated scheme using data augmentation and model enhancement	24
Session context data integration to address the cold start problem in e-commerce recommender systems	24
IFC/Editorial Board	24
IFC/Editorial Board	24
Effects of the most useful offline-online and online-offline channel integration services for consumers	24
Trust and deception with high stakes: Evidence from the friend or foe dataset	24
How to elicit and cease herding behaviour? On the effectiveness of a warning message as a debiasing decision support system	24
Which voice are you satisfied with? Understanding the physician–patient voice interactions on online health platforms	24
IFC/Editorial Board	23
Should firms pay for online brand communities: Using lead user theory in analyzing two contrasting cases	23
IFC/Editorial Board	23
PNRank: Unsupervised ranking of person name entities from noisy OCR text	22
Measuring employer attractiveness in diverse talent markets	22
Editorial Board	22
A method framework for identifying digital resource clusters in software ecosystems	22
Editorial Board	21
The role of commitment in online reputation systems: An empirical study of express delivery promise in an E-commerce platform	21
Editorial Board	21
Blockchain as a trust machine: From disillusionment to enlightenment in the era of generative AI	21
Metaverse technology in sustainable supply chain management: Experimental findings	20
Improving intention to back projects with effective designs of progress presentation in crowdfunding campaign sites	20
Does the most popular answer lead to the best answer: The moderating roles of tenure, social closeness, and cultural tightness	20
Tell me a story! Narrative-driven XAI with Large Language Models	20
Editorial Board	19
Freedom of speech or freedom of reach? Strategies for mitigating malicious content in social networks	19
Editorial Board	19
The value of data, machine learning, and deep learning in restaurant demand forecasting: Insights and lessons learned from a large restaurant chain	19
Removing order effects from human-classified datasets: A machine learning method to improve decision making systems	19
Exploring online consumer review-management response dynamics: A heuristic-systematic perspective	19
Time-varying effects of search engine advertising on sales–An empirical investigation in E-commerce	19
Reliability estimation for individual predictions in machine learning systems: A model reliability-based approach	18
Metaverse advertising and promotional effectiveness: The route from immersion to joy	18
Utilizing the omnipresent: Incorporating digital documents into predictive process monitoring using deep neural networks	18
Fit into work! From formalizing governance of gig platform ecosystems to helping gig workers craft their platform work	18
Clustering temporal disease networks to assist clinical decision support systems in visual analytics of comorbidity progression	18
Editorial Board	18
Can earnings conference calls tell more lies? A contrastive multimodal dialogue network for advanced financial statement fraud detection	18
Decision aggregation with reliability propagation	18
Choice of pricing and marketing strategies in reward-based crowdfunding campaigns	17
Comparing expert systems and their explainability through similarity	17
Unlocking B2B buyer intentions to purchase: Conceptualizing and validating inside sales purchases	17
Is bigger better? A study of the effect of group size on collective intelligence in online groups	17
Social Collaboration Analytics Framework: A framework for providing business intelligence on collaboration in the digital workplace	17
The dynamic customer engagement behaviors in the customer satisfaction survey	16
Incentive hierarchies intensify competition for attention: A study of online reviews	16
A deep recurrent neural network approach to learn sequence similarities for user-identification	16
No evidence of attraction effect among recommended options: A large-scale field experiment on an online flight aggregator	16
Decision support tool to define the optimal pool testing strategy for SARS-CoV-2	16
Clinical decision support system and hospital readmission reduction: Evidence from U.S. panel data	16
Neighbor-aware review helpfulness prediction	16
Strategic fit revelation with advertising	16
A new perspective on classification: Optimally allocating limited resources to uncertain tasks	16
The secret of voice: How acoustic characteristics affect video creators' performance on Bilibili	16
CATCHM: A novel network-based credit card fraud detection method using node representation learning	15
A probabilistic Bayesian inference model to investigate injury severity in automobile crashes	15
Promotional pricing strategies for platform vendors: Competition between first- and third-party products	15
A decision support system using signals from social media and news to predict cryptocurrency prices	15
Decision support through deep reinforcement learning for maximizing a courier's monetary gain in a meal delivery environment	15
Real-time decision support for human–machine interaction in digital railway control rooms	15
“To share or not to share?” – A hybrid SEM-ANN-NCA study of the enablers and enhancers for mobile sharing economy	15
Cyber resilience framework for online retail using explainable deep learning approaches and blockchain-based consensus protocol	15
Analyzing the online word of mouth dynamics: A novel approach	14
Regression imputation optimizing sample size and emulation: Demonstrations and comparisons to prominent methods	14
Editorial Board	14
Enhanced digital embeddedness and bubble mitigation in NFT marketplaces: The impact of rarity rank on user trading behavior	14
Returning the “socio” to decision support research: Expanding beyond a purely technical mindset	14
What happens when platforms disclose the purchase history associated with product reviews?	14
Coordinated inauthentic behavior and information spreading on Twitter	14
Blockchain enabled dynamic trust management method for the internet of medical things	13
A two-stage prediction model based on behavior mining in livestream e-commerce	13
Understanding consumer engagement in social media: The role of product lifecycle	13
Distilling wisdom of crowds in online communities: A novel prediction market constructed with comment posters	13
Enhancing accuracy and interpretability in EEG-based medical decision making using an explainable ensemble learning framework application for stroke prediction	13
Effect of sponsorship disclosure on online consumer responses to positive reviews: The moderating role of emotional intensity and tie strength	13

Music intelligence: Granular data and prediction of top ten hit songs	13
Box office sales and social media: A cross-platform comparison of predictive ability and mechanisms	13
Enhancing brand love, customer engagement, brand experience, and repurchase intention: Focusing on the role of gamification in mobile apps	13
IT-business alignment, big data analytics capability, and strategic decision-making: Moderating roles of event criticality and disruption of COVID-19	13
How technical features of virtual live shopping platforms affect purchase intention: Based on the theory of interactive media effects	13
Reconciling business intelligence, analytics and decision support systems: More data, deeper insight	13
A multimodal analytics framework for product sales prediction with the reputation of anchors in live streaming e-commerce	13
Redefining profit metrics for boosting student retention in higher education	13
DeepSecure: A computational design science approach for interpretable threat hunting in cybersecurity decision making	13
Informational and emotional appeals of cover image in crowdfunding platforms and the moderating role of campaign outputs	13
A project prioritization approach considering uncertainty, reliability, criteria prioritization, and robustness	13
Authority and consensus in group decision making with fallible individuals	12
Novel role-wise attention mechanism for predicting purchases made through chat-based online customer services	12
The faster or richer the response, the better performance? An empirical analysis of online healthcare platforms from a competitive perspective	12
Process data properties matter: Introducing gated convolutional neural networks (GCNN) and key-value-predict attention networks (KVP) for next event prediction with deep learning	12
It's not just about accuracy: An investigation of the human factors in users' reliance on anti-phishing tools	12
Incorporating FAT and privacy aware AI modeling approaches into business decision making frameworks	12
Data engineering for fraud detection	11
IFC/Editorial Board	11
A deep learning approach for detecting fake reviewers: Exploiting reviewing behavior and textual information	11
Improving fake news detection with domain-adversarial and graph-attention neural network	11
Would you please like my tweet?! An artificially intelligent, generative probabilistic, and econometric based system design for popularity-driven tweet content generation	11
Disclosure decisions and the moderating effects of privacy feedback and choice	11
Cognitive process-driven model design: A deep learning recommendation model with textual review and context	11
Spreading the information in complex networks: Identifying a set of top-N influential nodes using network structure	11
The design of human-artificial intelligence systems in decision sciences: A look back and directions forward	11
Financial distress prediction using integrated Z-score and multilayer perceptron neural networks	11
From conflicts and confusion to doubts: Examining review inconsistency for fake review detection	11
A collaborative filtering model incorporating media promotions and users' variety-seeking tendencies in the digital music market	10
Editorial Board	10
IFC/Editorial Board	10
Multicategory choice modeling with sparse and high dimensional data: A Bayesian deep learning approach	10
IFC/Editorial Board	10
Decoding algorithm appreciation: Unveiling the impact of familiarity with algorithms, tasks, and algorithm performance	10
Editorial Board	10
An interface between natural language and abstract argumentation frameworks for real-time debate analysis	10
IFC/Editorial Board	10
Knowledge transfer to aid social coding: The case of Stack Overflow	10
Control-style choices and performance impacts: How should senior IS managers enact control over uncertain IS projects?	10
Improving decision making in the management of hospital readmissions using modern survival analysis techniques	10
What shall I learn? Two-stage decision making under social influence on corporate E-learning platforms	10
A decision analytic approach for social distancing policies during early stages of COVID-19 pandemic	9
The impact of doctors' facial attractiveness on users' choices in online health communities: A stereotype content and social role perspective	9
Multi-criteria evaluation of health news stories	9
IFC/Editorial Board	9
Improving answer quality using image-text coherence on social Q&A sites	9
Explainable AI for enhanced decision-making	9
Dynamic self-organizing feature map-based models applied to bankruptcy prediction	9
Developers' decision to navigate resource adversity in crowdfunded digital development projects	9
Bayesian non-parametric method for decision support: Forecasting online product sales	9
Editorial Board	9
Run for the group: Examining the effects of group-level social interaction features of fitness apps on exercise participation	9
Predicting employee absenteeism for cost effective interventions	8
To be honest or positive? The effect of Airbnb host description on consumer behavior	8
Nonmonetary rewards of referral reward programs and recommendation intention: The role of reward–product congruity	8
Evaluating multimedia advertising campaign effectiveness	8
How does escapism foster game experience and game use?	8
Bayesian Stackelberg games for cyber-security decision support	8
Transparency in design science research	8
More to tip, or tip more? Examining consumers' preservice tipping behavior in the on-demand supermarket delivery context	8
The implications of account suspensions on online discussion platforms	8
Addressing staffing challenges through improved planning: Demand-driven course schedule planning and instructor assignment in higher education	8
Cost-based analysis of the impact of data completeness and representational consistency	8
Bigger from a distance: The moderating role of spatial distance on the importance of traditional and rhetorical quality signals for transactions in crowdfunding	8
Outlier detection using flexible categorization and interrogative agendas	8
How to increase customer repeated bookings in the short-term room rental market? A large-scale granular data investigation	8
An adaptive simulation based decision support approach to respond risk propagation in new product development projects	7
Towards risk-aware artificial intelligence and machine learning systems: An overview	7
Shutdown and compliance decisions in the face of a viral pandemic: A game between governments and citizens	7
Digitizing local search: An empirical analysis of mobile search behavior in offline shopping	7
Prioritising national healthcare service issues from free text feedback – A computational text analysis & predictive modelling approach	7
Flowing together or alone: Impact of collaboration in the metaverse	7
Exploring the effects of relationship quality and c-commerce behavior on firms' dynamic capability and c-commerce performance in the supply chain management context	7
Mining longitudinal user sessions with deep learning to extend the boundary of consumer priming	7
Attentive statement fraud detection: Distinguishing multimodal financial data with fine-grained attention	7
Emotional expressions of care and concern by customer service chatbots: Improved customer attitudes despite perceived inauthenticity	7
Developing a goal-driven data integration framework for effective data analytics	7
Collaborative group embedding and decision aggregation based on attentive influence of individual members: A group recommendation perspective	7
A comparative analysis of the effect of initiative risk statement versus passive risk disclosure on the financing performance of Kickstarter campaigns	7
Time for a change! Uprooting users embedded in the status quo from habitual decision-making	7
Bids for speed: An empirical study of investment strategy automation in a peer-to-business lending platform	7
Focusing on the fundamentals? An investigation of the relationship between corporate social irresponsibility and data breach risk	7
Tun-OCM: A model-driven approach to support database tuning decision making	7
Are you caught in the dilemma of metaverse avatars? The impact of individuals' congruity perceptions on paradoxical emotions and actual behaviors	7
The strength of weak ties and fake news believability	7
Does the new entrant eat my pie or enlarge my pie? Market entry investigation in the online-to-offline on-demand context	7
Looking forward through the rear-view mirror: A socio-technical imaginaries perspective for envisioning the Metaverse beyond the hype	6
Effect of data privacy and security investment on the value of big data firms	6
Realizing desired effects from digitized product affordances: A case study of key inhibiting factors	6
A multistate modeling approach for organizational cybersecurity exploration and exploitation	6
Leveraging online review platforms to support public policy: Predicting restaurant health violations based on online reviews	6
Impact of multidimensional presence on user well-being in metaverse communities	6
Exploring the impact of free live-streamed medical consultation on patient engagement and patient satisfaction in the multistage online consultation process: A quasi-experimental design	6
AI-based industrial full-service offerings: A model for payment structure selection considering predictive power	6
Metaverse adoption for competitive edge: The role of implementation capability & willingness to change	6