Decision Support Systems

Article	Citations
A collaborative decision support system for multi-criteria automatic clustering	108
Predicting financial distress using current reports: A novel deep learning method based on user-response-guided attention	106
Victim crisis communication strategy on digital media: A study of the COVID-19 pandemic	89
How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective	79
Decisions for information or information for decisions? Optimizing information gathering in decision-intensive processes	69
Understanding the effect of group emotions on consumer instant order cancellation behavior in livestreaming E-commerce: Empirical evidence from TikTok	68
Which voice are you satisfied with? Understanding the physician–patient voice interactions on online health platforms	67
Investigating the beneficial impact of segmentation-based modelling for credit scoring	67
Pay-for-performance schemes and hospital HIT adoption	66
Session stitching using sequence fingerprinting for web page visits	66
Integrating temporal association rules into intelligent prediction system for metabolic dysfunction-associated fatty liver disease	65
Vulnerability disclosure mechanisms: A synthesis and framework for market-based and non-market-based disclosures	63
The role of visibility in supply chain resiliency: Applying the Nexus supplier index to unveil hidden critical suppliers in deep supply networks	63
To disclose or not? The impact of prosocial behavior disclosure on the attainment of social capital on social networking sites	62
Freedom of speech or freedom of reach? Strategies for mitigating malicious content in social networks	62
Social trust and algorithmic equity: The societal perspectives of users' intention to interact with algorithm recommendation systems	62
No evidence of attraction effect among recommended options: A large-scale field experiment on an online flight aggregator	61
A probabilistic Bayesian inference model to investigate injury severity in automobile crashes	59
PNRank: Unsupervised ranking of person name entities from noisy OCR text	59
Should firms pay for online brand communities: Using lead user theory in analyzing two contrasting cases	58
Editorial Board	57
Editorial Board	54
Cognitive process-driven model design: A deep learning recommendation model with textual review and context	50
High efficiency or easy troubleshooting? Human use of autonomous Mobile healthcare robots	49
Decision support through deep reinforcement learning for maximizing a courier's monetary gain in a meal delivery environment	49

It's not just about accuracy: An investigation of the human factors in users' reliance on anti-phishing tools	47
Social Collaboration Analytics Framework: A framework for providing business intelligence on collaboration in the digital workplace	46
A decision support system using signals from social media and news to predict cryptocurrency prices	46
DeepSecure: A computational design science approach for interpretable threat hunting in cybersecurity decision making	46
CATCHM: A novel network-based credit card fraud detection method using node representation learning	46
A project prioritization approach considering uncertainty, reliability, criteria prioritization, and robustness	46
IT impact on open innovation performance: Insights from a large-scale empirical investigation	44
The secret of voice: How acoustic characteristics affect video creators' performance on Bilibili	44
Nonmonetary rewards of referral reward programs and recommendation intention: The role of reward–product congruity	44
Enhancing accuracy and interpretability in EEG-based medical decision making using an explainable ensemble learning framework application for stroke prediction	44
Which product description phrases affect sales forecasting? An explainable AI framework by integrating WaveNet neural network models with multiple regression	43
Towards risk-aware artificial intelligence and machine learning systems: An overview	42
Is decentralization sustainable in the bitcoin system?	42
A holistic approach to interpretability in financial lending: Models, visualizations, and summary-explanations	41
Developers' decision to navigate resource adversity in crowdfunded digital development projects	40
Digitizing local search: An empirical analysis of mobile search behavior in offline shopping	38
Multicategory choice modeling with sparse and high dimensional data: A Bayesian deep learning approach	38
Multi-criteria evaluation of health news stories	37
What shall I learn? Two-stage decision making under social influence on corporate E-learning platforms	36
A collaborative filtering model incorporating media promotions and users' variety-seeking tendencies in the digital music market	36
Improving decision making in the management of hospital readmissions using modern survival analysis techniques	36
Impact of content ideology on social media opinion polarization: The moderating role of functional affordances and symbolic expressions	36
Complex business ecosystem intelligence using AI-powered visual analytics	35
Exploring investors' expectancies and its impact on project funding success likelihood in crowdfunding by using text analytics and Bayesian networks	35
Bigger from a distance: The moderating role of spatial distance on the importance of traditional and rhetorical quality signals for transactions in crowdfunding	35
IFC/Editorial Board	34
ProcessGAN: Supporting the creation of business process improvement ideas through generative machine learning	34
An adaptive simulation based decision support approach to respond risk propagation in new product development projects	34
Decoding algorithm appreciation: Unveiling the impact of familiarity with algorithms, tasks, and algorithm performance	34
Competency or investment? The impact of NFT design features on product performance	32
IFC/Editorial Board	32
IFC/Editorial Board	32
Heuristics and sensitivity analyses to guide replenishment decisions for red blood cells with random transfer	32
Multiple objective metaheuristics for feature selection based on stakeholder requirements in credit scoring	31
Is seeing the same as doing? An evaluation of vicarious experiences in the metaverse	31
Dynamic model selection in enterprise forecasting systems using sequence modeling	30
Developing a decision support system to detect material weaknesses in internal control	30
Responsible metaverse: Ethical metaverse principles for guiding decision-making and maintaining complex relationships for businesses in 3D virtual spaces	30
Customer-initiated and firm-initiated online shopping visits under competition for attention: A conceptual model and empirical analysis	30
Uncovering the relationship between incidental emotion toward a disaster and stock market fluctuations: Evidence from the US market	30
Selling myself: Anthropomorphic products in electronic commerce	29
Autoencoders for strategic decision support	29
Assessing financial distress of SMEs through event propagation: An adaptive interpretable graph contrastive learning model	29
Responsible machine learning for United States Air Force pilot candidate selection	29
Can causal machine learning reveal individual bid responses of bank customers? — A study on mortgage loan applications in Belgium	28
A deep learning–based method to predict the length of stay for patients with traumatic fall injuries in support of physicians' clinical decisions and patient management	28
When machines trade on corporate disclosures: Using text analytics for investment strategies	28
How product review voting is influenced by existing votes, consumer involvement, review valence, and review diagnosticity	28
Social contagions in business resilience: Evidence from the U.S. restaurant industry in the COVID-19 pandemic	27
Shopping trip recommendations: A novel deep learning-enhanced global planning approach	27

A hybrid framework using explainable AI (XAI) in cyber-risk management for defence and recovery against phishing attacks	27
Unraveling juxtaposed effects of biometric characteristics on user security behaviors: A controversial information technology perspective	27
Channel and bundling strategies: Forging a “win-win” paradigm in product and service operations	27
An interactive decision support system for real-time ambulance relocation with priority guidelines	27
IFC/Editorial Board	26
Revisiting the effects of social networks on enterprise collaboration technology use: A fuzzy-set qualitative comparative analysis approach	26
Understanding physicians' noncompliance use of AI-aided diagnosis—A mixed-methods approach	26
Social influence-based contrast language analysis framework for clinical decision support systems	26
Towards a thematic dimensional framework of online fraud: An exploration of fraudulent email attack tactics and intentions	26
How guest-host interactions affect consumer experiences in the sharing economy: New evidence from a configurational analysis based on consumer reviews	26
Effective presentation of ontological overlap of multiple conceptual models	26
Minimizing block incentive volatility through Verkle tree-based dynamic transaction storage	26
Should a better-informed manufacturer hold pricing power for the direct channel: The role of consumer reviews	25
Impact of ridesharing platforms on hospitals' emergency department admissions	25
IFC/Editorial Board	25
Predicting digital product performance with team composition features derived from a graph network	24
Digitalization of the natural sciences: Design science research and computational science	24
HEX: Human-in-the-loop explainability via deep reinforcement learning	23
Crowdsourced firm ratings and total factor productivity: An empirical examination	23
Explaining the model and feature dependencies by decomposition of the Shapley value	23
Know where to go: Make LLM a relevant, responsible, and trustworthy searchers	23
Hybrid black-box classification for customer churn prediction with segmented interpretability analysis	23
Data-driven decision-making in credit risk management: The information value of analyst reports	22
Leveraging meta-path and co-attention to model consumer preference stability in fashion recommendations	22
Uplift modeling and its implications for appointment date prediction in attended home delivery	22
FedDQA: A novel regularization-based deep learning method for data quality assessment in federated learning	22
A simulation-based decision support tool for dynamic post-disaster pedestrian evacuation	22
Data analytics and decision-making systems: Implications of the global outbreaks	21
Assuring quality and waiting time in real-time spatial crowdsourcing	21
Facial expression-enhanced recommendation for virtual fitting rooms	21
A functional Hidden Markov Model to incorporate dynamics into Bayesian optimal stopping problems: Helping physicians manage traumatic brain injuries	21
A decision support framework to incorporate textual data for early student dropout prediction in higher education	21
An interpretable imbalance ensemble classification method for readmission risk assessment incorporating multi-view perturbation and SHAP analysis	21
More than meets the eye: Feature concerns and suggestions in mobile XR app reviews	20
Why do organizations leverage social media to create business value? An external factor-centric empirical investigation	20
An explanation framework and method for AI-based text emotion analysis and visualisation	20
Optimal dynamic advertising policy considering consumer ad fatigue	20
The double-edged sword of delivery guarantee in E-commerce	20
The role of ethical climates in employee information security policy violations	20
Data misrepresentation detection for insurance underwriting fraud prevention	20
A new approximate belief rule base expert system for complex system modelling	20
Improving debt collection via contact center information: A predictive analytics framework	19
A critical assessment of consumer reviews: A hybrid NLP-based methodology	19
Editorial Board	19
Encoding resource experience for predictive process monitoring	19
Editorial Board	19
IFC/Editorial Board	19
Decision support systems in crowdfunding: A fuzzy cognitive maps (FCM) approach	19
IFC/Editorial Board	19
Disclosure decisions and the moderating effects of privacy feedback and choice	18
“To share or not to share?” – A hybrid SEM-ANN-NCA study of the enablers and enhancers for mobile sharing economy	18
Developing a goal-driven data integration framework for effective data analytics	18
Authority and consensus in group decision making with fallible individuals	18
Flowing together or alone: Impact of collaboration in the metaverse	18
Does the new entrant eat my pie or enlarge my pie? Market entry investigation in the online-to-offline on-demand context	18
Removing order effects from human-classified datasets: A machine learning method to improve decision making systems	18
Promotional pricing strategies for platform vendors: Competition between first- and third-party products	18
Editorial Board	18
Tell me a story! Narrative-driven XAI with Large Language Models	18
Metaverse adoption for competitive edge: The role of implementation capability & willingness to change	17
Incorporating evolutionary adaptions into the cognitive fit model for data visualization	17
Looking forward through the rear-view mirror: A socio-technical imaginaries perspective for envisioning the Metaverse beyond the hype	17
An interface between natural language and abstract argumentation frameworks for real-time debate analysis	17
Emotional expressions of care and concern by customer service chatbots: Improved customer attitudes despite perceived inauthenticity	17
Dynamic self-organizing feature map-based models applied to bankruptcy prediction	16
A method for the competitiveness estimation of the incremental new product through user-generated content	16
More to tip, or tip more? Examining consumers' preservice tipping behavior in the on-demand supermarket delivery context	16
Investigating patients' adoption of online medical advice	16
The impact of doctors' facial attractiveness on users' choices in online health communities: A stereotype content and social role perspective	16
How do system and user characteristics, along with anthropomorphism, impact cognitive absorption of chatbots – Introducing SUCCAST through a mixed methods study	16
Editorial Board	15
Editorial Board	15
The effect of review visibility and diagnosticity on review helpfulness – An accessibility-diagnosticity theory perspective	15
A decision support framework for integrated lane identification and long-term backhaul collaboration using spatial analytics and optimization	15
The strength of weak ties and fake news believability	15
AI-based industrial full-service offerings: A model for payment structure selection considering predictive power	15
Team formation in large organizations: A deep reinforcement learning approach	15
Weighted doubly robust learning: An uplift modeling technique for estimating mixed treatments' effect	15
The information content of financial statement fraud risk: An ensemble learning approach	15
Enhanced (cyber) situational awareness: Using interpretable principal component analysis (iPCA) to automate vulnerability severity scoring	14

LSTM-ReGAT: A network-centric approach for cryptocurrency price trend prediction	14
To port or not to port? Availability of exclusivity in the digital service market	14
Quantifying disease-interactions through co-occurrence matrices to predict early onset colorectal cancer	14
Search & Verify: Misinformation and source evaluations in Internet search results	14
The effect of different types of comparative reviews on product sales	14
Mining voices from self-expressed messages on social-media: Diagnostics of mental distress during COVID-19	14
The causal effect of subscription video streaming on DVD sales: Evidence from a natural experiment	13
Multimodal review helpfulness prediction with a multi-level cognitive reasoning mechanism: A theory-driven graph learning model	13
Aggregating user preferences in group recommender systems: A crowdsourcing approach	13
Historical profile will tell? A deep learning-based multi-level embedding framework for adverse drug event detection and extraction	13
Time-preference-based on-spot bundled cloud-service provisioning	13
Social capital, phone call activities and borrower default in mobile micro-lending	13
IFC/Editorial Board	13
What ails physician review websites? A study of information needs of patients	13
Brick-and-mortar retailer’s competitive strategy with consumer information under showrooming	13
Improved healthcare disaster decision-making utilizing information extraction from complementary social media data during the COVID-19 pandemic	13
ESG-KIBERT: A new paradigm in ESG evaluation using NLP and industry-specific customization	13
Get your report a thumb-up: An empirical investigation on crowd testing	13
A mixed heterogeneous factorization model for non-overlapping cross-domain recommendation	13
Reassessing taxonomy-based data clustering: Unveiling insights and guidelines for application	13
Navigating autonomy and control in human-AI delegation: User responses to technology- versus user-invoked task allocation	13
Bridging realities into organizations through innovation and productivity: Exploring the intersection of artificial intelligence, internet of things, and big data analytics in the metaverse environmen	12
The evolution of organizations and stakeholders for metaverse ecosystems: Editorial for the special issue on metaverse part 1	12
IFC/Editorial Board	12
First-party content and market concentration on a B2B E-commerce platform – Theory and empirical evidence	12
On the platform but will they buy? Predicting customers' purchase behavior using deep learning	12
Detecting fake reviewers from the social context with a graph neural network method	12
Understanding active participation of online dating services: A mixed methods study	12
Multiplex social influence in a freemium context: Evidence from online social games	12
Enhancing healthcare decision support through explainable AI models for risk prediction	12
A social selection mechanism for sports betting market	12
Balancing the costs and benefits of resilience-based decision making	12
Simplicity in joy and detail in anger: Intertwining effect of cognitive and affective review disposition on review helpfulness	12
Understand your shady neighborhood: An approach for detecting and investigating hacker communities	11
Cyber threat detection: Unsupervised hunting of anomalous commands (UHAC)	11
Multi-interest transfer using contrastive learning for cross-domain recommendation	11
New algorithms for automatic modelling and forecasting of decision support systems	11
Improving triaging from primary care into secondary care using heterogeneous data-driven hybrid machine learning	11
How customized managerial responses influence subsequent consumer ratings: The language style matching perspective	11
Avatars and organizational knowledge sharing	11
Generalized visible curvature: An indicator for bubble identification and price trend prediction in cryptocurrencies	11
Integrating direct and indirect views for group recommendation: An inter- and intra-view contrastive learning method	11
Unlocking big data success in the AI-driven era: Toward a unified theory for intelligent decision support	11
Growing pains and blessings: Manifestations and implications of equity crowdfunding industry maturation	11
Sourcing product innovation intelligence from online reviews	11
Corrigendum: Manufacturer driven strategic coordination as a response to “showrooming”	11
Interpretable cost-sensitive regression through one-step boosting	11
A novel approach for fraudulent reviewer detection based on weighted topic modelling and nearest neighbors with asymmetric Kullback–Leibler divergence	11
Prediction of initial coin offering success based on team knowledge and expert evaluation	11
Security defense against long-term and stealthy cyberattacks	11
Visual analytics of set data for knowledge discovery and member selection support	11
Towards fair decision: A novel representation method for debiasing pre-trained models	10
IFC/Editorial Board	10
Can earnings conference calls tell more lies? A contrastive multimodal dialogue network for advanced financial statement fraud detection	10
How to elicit and cease herding behaviour? On the effectiveness of a warning message as a debiasing decision support system	10
IFC/Editorial Board	10
Editorial Board	10
Fraudulent review detection model focusing on emotional expressions and explicit aspects: investigating the potential of feature engineering	10
Inferring multi-stage risk for online consumer credit services: An integrated scheme using data augmentation and model enhancement	10
Incentive hierarchies intensify competition for attention: A study of online reviews	10
Enhancing return forecasting using LSTM with agent-based synthetic data	10
Big arena, small potatoes: A mixed-methods investigation of atmospheric cues in live-streaming e-commerce	9
Bayesian non-parametric method for decision support: Forecasting online product sales	9
Metaverse advertising and promotional effectiveness: The route from immersion to joy	9
Measuring employer attractiveness in diverse talent markets	9
Exploring online consumer review-management response dynamics: A heuristic-systematic perspective	9
How technical features of virtual live shopping platforms affect purchase intention: Based on the theory of interactive media effects	9
Exploring the impact of free live-streamed medical consultation on patient engagement and patient satisfaction in the multistage online consultation process: A quasi-experimental design	9
How do individuals decide which modeling scripts to use during systems analysis and design?	9
Shedding light on blind spots – Developing a reference architecture to leverage video data for process mining	9
How does escapism foster game experience and game use?	9
Simpler is better: Lifting interpretability-performance trade-off via automated feature engineering	9
Social media meets FinTech platforms: How do online emotions support credit risk decision-making?	9
A deep learning approach for detecting fake reviewers: Exploiting reviewing behavior and textual information	9
The value of data, machine learning, and deep learning in restaurant demand forecasting: Insights and lessons learned from a large restaurant chain	9
Time for a change! Uprooting users embedded in the status quo from habitual decision-making	9
To be honest or positive? The effect of Airbnb host description on consumer behavior	9
IFC/Editorial Board	9
Job satisfaction and employee turnover determinants in Fortune 50 companies: Insights from employee reviews from Indeed.com	9
Elaboration likelihood model, endogenous quality indicators, and online review helpfulness	9
Reliability estimation for individual predictions in machine learning systems: A model reliability-based approach	9
Improving intention to back projects with effective designs of progress presentation in crowdfunding campaign sites	9
Fit into work! From formalizing governance of gig platform ecosystems to helping gig workers craft their platform work	9
Effort as investment in healthcare dialogue-based agents: On the role of means-goal configurations	9
Product return prediction in live streaming e-commerce with cross-modal contrastive transformer	9
Improving answer quality using image-text coherence on social Q&A sites	9
Comprehensive helpfulness of online reviews: A dynamic strategy for ranking reviews by intrinsic and extrinsic helpfulness	8
Measuring service quality based on customer emotion: An explainable AI approach	8
Explainability and fairness of RegTech for regulatory enforcement: Automated monitoring of consumer complaints	8
Towards sustainable consumption decision-making: Examining the interplay of blockchain transparency and information-seeking in reducing product uncertainty	8
Do President Trump's tweets affect financial markets?	8
Proper and improper uses of MCDA methods in energy systems analysis	8
Power structure builds gamer loyalty	8
Revisiting time-varying dynamics in stock market forecasting: A multi-source sentiment analysis approach with large language model	8
How credibility assessment technologies affect decision fairness in evidence-based investigations: A Bayesian perspective	8