Decision Support Systems

Papers
(The TQCC of Decision Support Systems is 17. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-12-01 to 2025-12-01.)
ArticleCitations
Investigating the beneficial impact of segmentation-based modelling for credit scoring104
Pay-for-performance schemes and hospital HIT adoption91
Decisions for information or information for decisions? Optimizing information gathering in decision-intensive processes82
How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective79
Integrating temporal association rules into intelligent prediction system for metabolic dysfunction-associated fatty liver disease79
Understanding the effect of group emotions on consumer instant order cancellation behavior in livestreaming E-commerce: Empirical evidence from TikTok77
Victim crisis communication strategy on digital media: A study of the COVID-19 pandemic76
To disclose or not? The impact of prosocial behavior disclosure on the attainment of social capital on social networking sites75
A collaborative decision support system for multi-criteria automatic clustering74
Which voice are you satisfied with? Understanding the physician–patient voice interactions on online health platforms72
Stock habitats and information flow: How do different co-attention behaviors in online communities shape market reactions?71
Predicting financial distress using current reports: A novel deep learning method based on user-response-guided attention69
The role of visibility in supply chain resiliency: Applying the Nexus supplier index to unveil hidden critical suppliers in deep supply networks68
Social trust and algorithmic equity: The societal perspectives of users' intention to interact with algorithm recommendation systems68
Editorial Board65
Decision support through deep reinforcement learning for maximizing a courier's monetary gain in a meal delivery environment63
PNRank: Unsupervised ranking of person name entities from noisy OCR text59
Editorial Board57
Enhancing cybersecurity risk assessment using temporal knowledge graph-based explainable decision support system56
Freedom of speech or freedom of reach? Strategies for mitigating malicious content in social networks54
Should firms pay for online brand communities: Using lead user theory in analyzing two contrasting cases53
No evidence of attraction effect among recommended options: A large-scale field experiment on an online flight aggregator52
DeepSecure: A computational design science approach for interpretable threat hunting in cybersecurity decision making52
Cognitive process-driven model design: A deep learning recommendation model with textual review and context52
It's not just about accuracy: An investigation of the human factors in users' reliance on anti-phishing tools49
Uncertainty-aware augmented generation (UAG): A novel deep learning method for enriching in-conversation user intent toward improved LLM generation49
Enhancing accuracy and interpretability in EEG-based medical decision making using an explainable ensemble learning framework application for stroke prediction47
A project prioritization approach considering uncertainty, reliability, criteria prioritization, and robustness46
A decision support system using signals from social media and news to predict cryptocurrency prices46
High efficiency or easy troubleshooting? Human use of autonomous Mobile healthcare robots45
CATCHM: A novel network-based credit card fraud detection method using node representation learning45
The secret of voice: How acoustic characteristics affect video creators' performance on Bilibili44
Digitizing local search: An empirical analysis of mobile search behavior in offline shopping43
Developers' decision to navigate resource adversity in crowdfunded digital development projects43
What shall I learn? Two-stage decision making under social influence on corporate E-learning platforms43
Multi-criteria evaluation of health news stories42
Is decentralization sustainable in the bitcoin system?42
Bigger from a distance: The moderating role of spatial distance on the importance of traditional and rhetorical quality signals for transactions in crowdfunding42
Towards risk-aware artificial intelligence and machine learning systems: An overview41
Nonmonetary rewards of referral reward programs and recommendation intention: The role of reward–product congruity41
ProcessGAN: Supporting the creation of business process improvement ideas through generative machine learning41
An adaptive simulation based decision support approach to respond risk propagation in new product development projects41
Complex business ecosystem intelligence using AI-powered visual analytics40
Exploring investors' expectancies and its impact on project funding success likelihood in crowdfunding by using text analytics and Bayesian networks39
Multicategory choice modeling with sparse and high dimensional data: A Bayesian deep learning approach38
Decoding algorithm appreciation: Unveiling the impact of familiarity with algorithms, tasks, and algorithm performance38
Which product description phrases affect sales forecasting? An explainable AI framework by integrating WaveNet neural network models with multiple regression38
Improving decision making in the management of hospital readmissions using modern survival analysis techniques38
Impact of content ideology on social media opinion polarization: The moderating role of functional affordances and symbolic expressions38
IT impact on open innovation performance: Insights from a large-scale empirical investigation37
A collaborative filtering model incorporating media promotions and users' variety-seeking tendencies in the digital music market36
Is seeing the same as doing? An evaluation of vicarious experiences in the metaverse34
A holistic approach to interpretability in financial lending: Models, visualizations, and summary-explanations34
IFC/Editorial Board33
Heuristics and sensitivity analyses to guide replenishment decisions for red blood cells with random transfer33
Dynamic model selection in enterprise forecasting systems using sequence modeling33
IFC/Editorial Board32
IFC/Editorial Board32
Can causal machine learning reveal individual bid responses of bank customers? — A study on mortgage loan applications in Belgium31
A deep learning–based method to predict the length of stay for patients with traumatic fall injuries in support of physicians' clinical decisions and patient management31
Shopping trip recommendations: A novel deep learning-enhanced global planning approach30
Multiple objective metaheuristics for feature selection based on stakeholder requirements in credit scoring30
Developing a decision support system to detect material weaknesses in internal control30
Selling myself: Anthropomorphic products in electronic commerce30
All risks ain't the same – A risk facets perspective on AI-based decision support systems30
Customer-initiated and firm-initiated online shopping visits under competition for attention: A conceptual model and empirical analysis30
When machines trade on corporate disclosures: Using text analytics for investment strategies29
A hybrid framework using explainable AI (XAI) in cyber-risk management for defence and recovery against phishing attacks29
Uncovering the relationship between incidental emotion toward a disaster and stock market fluctuations: Evidence from the US market29
An interactive decision support system for real-time ambulance relocation with priority guidelines29
A field study on the impact of the counter ad-blocking wall strategy on user engagement29
Competency or investment? The impact of NFT design features on product performance28
Responsible metaverse: Ethical metaverse principles for guiding decision-making and maintaining complex relationships for businesses in 3D virtual spaces28
Unraveling juxtaposed effects of biometric characteristics on user security behaviors: A controversial information technology perspective28
Digital charisma or human appeal: A comparative study on how streamers' multidimensional signals affect viewers' impulsive purchases in live commerce27
Social contagions in business resilience: Evidence from the U.S. restaurant industry in the COVID-19 pandemic27
Understanding physicians' noncompliance use of AI-aided diagnosis—A mixed-methods approach27
Responsible machine learning for United States Air Force pilot candidate selection27
Assessing financial distress of SMEs through event propagation: An adaptive interpretable graph contrastive learning model27
Channel and bundling strategies: Forging a “win-win” paradigm in product and service operations27
How product review voting is influenced by existing votes, consumer involvement, review valence, and review diagnosticity27
Minimizing block incentive volatility through Verkle tree-based dynamic transaction storage27
Towards a thematic dimensional framework of online fraud: An exploration of fraudulent email attack tactics and intentions26
Prompting large language models based on semantic schema for text-to-Cypher transformation towards domain Q&A26
Revisiting the effects of social networks on enterprise collaboration technology use: A fuzzy-set qualitative comparative analysis approach26
Does warm care matter? Exploring the effects of service characteristics on organizational impression in smart retail stores26
How guest-host interactions affect consumer experiences in the sharing economy: New evidence from a configurational analysis based on consumer reviews26
Effective presentation of ontological overlap of multiple conceptual models26
From fake to AI-generated: Leveraging information manipulation theory and explainable AI for robust detection of manipulated reviews26
Social influence-based contrast language analysis framework for clinical decision support systems26
IFC/Editorial Board25
Should a better-informed manufacturer hold pricing power for the direct channel: The role of consumer reviews25
Predicting digital product performance with team composition features derived from a graph network25
Digitalization of the natural sciences: Design science research and computational science25
A decision support framework to incorporate textual data for early student dropout prediction in higher education24
Crowdsourced firm ratings and total factor productivity: An empirical examination24
HEX: Human-in-the-loop explainability via deep reinforcement learning24
Data disclosure strategy: Navigating the balance between privacy and profit in a dynamic system24
Uplift modeling and its implications for appointment date prediction in attended home delivery24
Impact of ridesharing platforms on hospitals' emergency department admissions23
Hybrid black-box classification for customer churn prediction with segmented interpretability analysis23
Data-driven decision-making in credit risk management: The information value of analyst reports23
Explaining the model and feature dependencies by decomposition of the Shapley value23
FedDQA: A novel regularization-based deep learning method for data quality assessment in federated learning23
Online–offline combined adaptive hotel recommendation system considering attribute importance and group consensus23
Leveraging meta-path and co-attention to model consumer preference stability in fashion recommendations22
The double-edged sword of delivery guarantee in E-commerce22
A simulation-based decision support tool for dynamic post-disaster pedestrian evacuation22
Data analytics and decision-making systems: Implications of the global outbreaks22
Corrigendum to “Impact of multidimensional presence on user well-being in metaverse communities”22
The role of ethical climates in employee information security policy violations22
Know where to go: Make LLM a relevant, responsible, and trustworthy searchers22
Optimal dynamic advertising policy considering consumer ad fatigue21
Decision support systems in crowdfunding: A fuzzy cognitive maps (FCM) approach21
A critical assessment of consumer reviews: A hybrid NLP-based methodology21
Improving debt collection via contact center information: A predictive analytics framework21
Assuring quality and waiting time in real-time spatial crowdsourcing21
Facial expression-enhanced recommendation for virtual fitting rooms21
A functional Hidden Markov Model to incorporate dynamics into Bayesian optimal stopping problems: Helping physicians manage traumatic brain injuries20
Data misrepresentation detection for insurance underwriting fraud prevention20
More than meets the eye: Feature concerns and suggestions in mobile XR app reviews20
Promotional pricing strategies for platform vendors: Competition between first- and third-party products19
An interpretable imbalance ensemble classification method for readmission risk assessment incorporating multi-view perturbation and SHAP analysis19
Editorial Board19
Encoding resource experience for predictive process monitoring19
Why do organizations leverage social media to create business value? An external factor-centric empirical investigation19
IFC/Editorial Board19
An explanation framework and method for AI-based text emotion analysis and visualisation19
Editorial Board18
Gamified giving: Contingent effects of leaderboard rankings on donation behavior in online medical crowdfunding18
Disclosure decisions and the moderating effects of privacy feedback and choice18
Removing order effects from human-classified datasets: A machine learning method to improve decision making systems18
Authority and consensus in group decision making with fallible individuals18
IFC/Editorial Board18
Follow the vine to get the melon: A deep framework for blockchain phishing fraud detection18
“To share or not to share?” – A hybrid SEM-ANN-NCA study of the enablers and enhancers for mobile sharing economy18
A method for the competitiveness estimation of the incremental new product through user-generated content17
How does AI-assisted diagnosis decision support systems influence doctors' coping styles and work outcomes? Bright and dark sides of AI in the workplace17
Does the new entrant eat my pie or enlarge my pie? Market entry investigation in the online-to-offline on-demand context17
Tell me a story! Narrative-driven XAI with Large Language Models17
Editorial Board17
Incorporating evolutionary adaptions into the cognitive fit model for data visualization17
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