OOIR: Observatory of International Research

Papers

(The TQCC of Decision Support Systems is 16. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-09-01 to 2025-09-01.)

Article	Citations
A collaborative decision support system for multi-criteria automatic clustering	111
How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective	109
Decisions for information or information for decisions? Optimizing information gathering in decision-intensive processes	91
Investigating the beneficial impact of segmentation-based modelling for credit scoring	82
Integrating temporal association rules into intelligent prediction system for metabolic dysfunction-associated fatty liver disease	71
Which voice are you satisfied with? Understanding the physician–patient voice interactions on online health platforms	71
Pay-for-performance schemes and hospital HIT adoption	71
Session stitching using sequence fingerprinting for web page visits	71
To disclose or not? The impact of prosocial behavior disclosure on the attainment of social capital on social networking sites	67
Vulnerability disclosure mechanisms: A synthesis and framework for market-based and non-market-based disclosures	67
The role of visibility in supply chain resiliency: Applying the Nexus supplier index to unveil hidden critical suppliers in deep supply networks	66
Social trust and algorithmic equity: The societal perspectives of users' intention to interact with algorithm recommendation systems	66
Stock habitats and information flow: How do different co-attention behaviors in online communities shape market reactions?	65
Predicting financial distress using current reports: A novel deep learning method based on user-response-guided attention	65
Victim crisis communication strategy on digital media: A study of the COVID-19 pandemic	63
PNRank: Unsupervised ranking of person name entities from noisy OCR text	62
Understanding the effect of group emotions on consumer instant order cancellation behavior in livestreaming E-commerce: Empirical evidence from TikTok	62
Enhancing accuracy and interpretability in EEG-based medical decision making using an explainable ensemble learning framework application for stroke prediction	62
A decision support system using signals from social media and news to predict cryptocurrency prices	61
Freedom of speech or freedom of reach? Strategies for mitigating malicious content in social networks	61
Editorial Board	59
Editorial Board	56
Cognitive process-driven model design: A deep learning recommendation model with textual review and context	55
A probabilistic Bayesian inference model to investigate injury severity in automobile crashes	52
Decision support through deep reinforcement learning for maximizing a courier's monetary gain in a meal delivery environment	52

High efficiency or easy troubleshooting? Human use of autonomous Mobile healthcare robots	49
Social Collaboration Analytics Framework: A framework for providing business intelligence on collaboration in the digital workplace	48
CATCHM: A novel network-based credit card fraud detection method using node representation learning	47
It's not just about accuracy: An investigation of the human factors in users' reliance on anti-phishing tools	46
A project prioritization approach considering uncertainty, reliability, criteria prioritization, and robustness	46
DeepSecure: A computational design science approach for interpretable threat hunting in cybersecurity decision making	46
Should firms pay for online brand communities: Using lead user theory in analyzing two contrasting cases	46
No evidence of attraction effect among recommended options: A large-scale field experiment on an online flight aggregator	44
The secret of voice: How acoustic characteristics affect video creators' performance on Bilibili	44
IT impact on open innovation performance: Insights from a large-scale empirical investigation	44
Nonmonetary rewards of referral reward programs and recommendation intention: The role of reward–product congruity	43
Is decentralization sustainable in the bitcoin system?	43
A holistic approach to interpretability in financial lending: Models, visualizations, and summary-explanations	42
Digitizing local search: An empirical analysis of mobile search behavior in offline shopping	40
Developers' decision to navigate resource adversity in crowdfunded digital development projects	40
A collaborative filtering model incorporating media promotions and users' variety-seeking tendencies in the digital music market	38
Impact of content ideology on social media opinion polarization: The moderating role of functional affordances and symbolic expressions	38
What shall I learn? Two-stage decision making under social influence on corporate E-learning platforms	38
Multi-criteria evaluation of health news stories	38
Complex business ecosystem intelligence using AI-powered visual analytics	37
Improving decision making in the management of hospital readmissions using modern survival analysis techniques	37
Bigger from a distance: The moderating role of spatial distance on the importance of traditional and rhetorical quality signals for transactions in crowdfunding	37
Multicategory choice modeling with sparse and high dimensional data: A Bayesian deep learning approach	36
Decoding algorithm appreciation: Unveiling the impact of familiarity with algorithms, tasks, and algorithm performance	36
Exploring investors' expectancies and its impact on project funding success likelihood in crowdfunding by using text analytics and Bayesian networks	36
An adaptive simulation based decision support approach to respond risk propagation in new product development projects	36
Towards risk-aware artificial intelligence and machine learning systems: An overview	36
Which product description phrases affect sales forecasting? An explainable AI framework by integrating WaveNet neural network models with multiple regression	34
ProcessGAN: Supporting the creation of business process improvement ideas through generative machine learning	34
IFC/Editorial Board	33
Is seeing the same as doing? An evaluation of vicarious experiences in the metaverse	33
Heuristics and sensitivity analyses to guide replenishment decisions for red blood cells with random transfer	33
Competency or investment? The impact of NFT design features on product performance	33
IFC/Editorial Board	33
IFC/Editorial Board	33
Developing a decision support system to detect material weaknesses in internal control	32
Dynamic model selection in enterprise forecasting systems using sequence modeling	32
Customer-initiated and firm-initiated online shopping visits under competition for attention: A conceptual model and empirical analysis	31
Responsible machine learning for United States Air Force pilot candidate selection	31
Autoencoders for strategic decision support	31
Assessing financial distress of SMEs through event propagation: An adaptive interpretable graph contrastive learning model	30
A deep learning–based method to predict the length of stay for patients with traumatic fall injuries in support of physicians' clinical decisions and patient management	30
When machines trade on corporate disclosures: Using text analytics for investment strategies	30
Shopping trip recommendations: A novel deep learning-enhanced global planning approach	29
Unraveling juxtaposed effects of biometric characteristics on user security behaviors: A controversial information technology perspective	29
Can causal machine learning reveal individual bid responses of bank customers? — A study on mortgage loan applications in Belgium	29
An interactive decision support system for real-time ambulance relocation with priority guidelines	29
How product review voting is influenced by existing votes, consumer involvement, review valence, and review diagnosticity	29
Multiple objective metaheuristics for feature selection based on stakeholder requirements in credit scoring	29
Uncovering the relationship between incidental emotion toward a disaster and stock market fluctuations: Evidence from the US market	28

Responsible metaverse: Ethical metaverse principles for guiding decision-making and maintaining complex relationships for businesses in 3D virtual spaces	28
Selling myself: Anthropomorphic products in electronic commerce	28
IFC/Editorial Board	27
A hybrid framework using explainable AI (XAI) in cyber-risk management for defence and recovery against phishing attacks	27
Channel and bundling strategies: Forging a “win-win” paradigm in product and service operations	27
Social contagions in business resilience: Evidence from the U.S. restaurant industry in the COVID-19 pandemic	27
Towards a thematic dimensional framework of online fraud: An exploration of fraudulent email attack tactics and intentions	26
Minimizing block incentive volatility through Verkle tree-based dynamic transaction storage	26
Social influence-based contrast language analysis framework for clinical decision support systems	26
Understanding physicians' noncompliance use of AI-aided diagnosis—A mixed-methods approach	26
IFC/Editorial Board	25
Effective presentation of ontological overlap of multiple conceptual models	25
Impact of ridesharing platforms on hospitals' emergency department admissions	25
How guest-host interactions affect consumer experiences in the sharing economy: New evidence from a configurational analysis based on consumer reviews	25
Should a better-informed manufacturer hold pricing power for the direct channel: The role of consumer reviews	25
Revisiting the effects of social networks on enterprise collaboration technology use: A fuzzy-set qualitative comparative analysis approach	25
Does warm care matter? Exploring the effects of service characteristics on organizational impression in smart retail stores	25
Predicting digital product performance with team composition features derived from a graph network	24
Digitalization of the natural sciences: Design science research and computational science	24
Crowdsourced firm ratings and total factor productivity: An empirical examination	23
Leveraging meta-path and co-attention to model consumer preference stability in fashion recommendations	23
HEX: Human-in-the-loop explainability via deep reinforcement learning	23
Hybrid black-box classification for customer churn prediction with segmented interpretability analysis	23
Data-driven decision-making in credit risk management: The information value of analyst reports	22
A simulation-based decision support tool for dynamic post-disaster pedestrian evacuation	22
Uplift modeling and its implications for appointment date prediction in attended home delivery	22
A decision support framework to incorporate textual data for early student dropout prediction in higher education	22
FedDQA: A novel regularization-based deep learning method for data quality assessment in federated learning	21
Data analytics and decision-making systems: Implications of the global outbreaks	21
Know where to go: Make LLM a relevant, responsible, and trustworthy searchers	21
Facial expression-enhanced recommendation for virtual fitting rooms	21
Online–offline combined adaptive hotel recommendation system considering attribute importance and group consensus	21
Explaining the model and feature dependencies by decomposition of the Shapley value	21
The role of ethical climates in employee information security policy violations	20
An interpretable imbalance ensemble classification method for readmission risk assessment incorporating multi-view perturbation and SHAP analysis	20
The double-edged sword of delivery guarantee in E-commerce	20
Optimal dynamic advertising policy considering consumer ad fatigue	20
An explanation framework and method for AI-based text emotion analysis and visualisation	20
Data misrepresentation detection for insurance underwriting fraud prevention	20
A new approximate belief rule base expert system for complex system modelling	20
A functional Hidden Markov Model to incorporate dynamics into Bayesian optimal stopping problems: Helping physicians manage traumatic brain injuries	20
Why do organizations leverage social media to create business value? An external factor-centric empirical investigation	19
More than meets the eye: Feature concerns and suggestions in mobile XR app reviews	19
Assuring quality and waiting time in real-time spatial crowdsourcing	19
Improving debt collection via contact center information: A predictive analytics framework	19
Corrigendum to “Impact of multidimensional presence on user well-being in metaverse communities”	19
Encoding resource experience for predictive process monitoring	19
Decision support systems in crowdfunding: A fuzzy cognitive maps (FCM) approach	19
A critical assessment of consumer reviews: A hybrid NLP-based methodology	19
IFC/Editorial Board	19
Authority and consensus in group decision making with fallible individuals	18
Tell me a story! Narrative-driven XAI with Large Language Models	18
Editorial Board	18
Gamified giving: Contingent effects of leaderboard rankings on donation behavior in online medical crowdfunding	18
Promotional pricing strategies for platform vendors: Competition between first- and third-party products	18
Editorial Board	18
Disclosure decisions and the moderating effects of privacy feedback and choice	18
“To share or not to share?” – A hybrid SEM-ANN-NCA study of the enablers and enhancers for mobile sharing economy	18
IFC/Editorial Board	18
Removing order effects from human-classified datasets: A machine learning method to improve decision making systems	18
Developing a goal-driven data integration framework for effective data analytics	17
Editorial Board	17
Does the new entrant eat my pie or enlarge my pie? Market entry investigation in the online-to-offline on-demand context	17
Flowing together or alone: Impact of collaboration in the metaverse	16
Emotional expressions of care and concern by customer service chatbots: Improved customer attitudes despite perceived inauthenticity	16
Incorporating evolutionary adaptions into the cognitive fit model for data visualization	16
Metaverse adoption for competitive edge: The role of implementation capability & willingness to change	16
The information content of financial statement fraud risk: An ensemble learning approach	16
An interface between natural language and abstract argumentation frameworks for real-time debate analysis	16
The effect of review visibility and diagnosticity on review helpfulness – An accessibility-diagnosticity theory perspective	16