OOIR: Observatory of International Research

Papers

(The TQCC of Queueing Systems is 2. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-09-01 to 2025-09-01.)

Article	Citations
New frontiers for stochastic matching	20
On the quantum entanglement of random walks and queueing systems	18
Open networks of infinite server queues with non-homogeneous multivariate batch Poisson arrivals	12
Multi-component matching queues in heavy traffic	11
The cost of collaboration	11
Fluid limits for shortest job first with aging	8
Many-server limits for service systems with dependent service and patience times	7
An open problem about the rate of convergence in Erlang-Sevastyanov’s model	7
On level-dependent QBD processes with explosive state space	7
From Erlang formula to robust control	6
Optimal staffing for ticket queues	6
Transplant queueing	6
Multivariate M/G/1 systems with coupled input and parallel service	5
Balancing of the C-mu rule by intermediate priorities	5
Further results of Markovian bulk-arrival and bulk-service queues with general-state-dependent control	5
A dual skew symmetry for transient reflected Brownian motion in an orthant	5
A general “power-of-d” dispatching framework for heterogeneous systems	5
Farewell Editorial	5
Comparing backwards and forwards random walk maxima	5
Appointment-driven service systems with many servers	4
On a single server queue fed by scheduled traffic with Pareto perturbations	4
Statistical inference in queueing networks with probing information	4
Queues with no-show customers	4
Managing flexibility: optimal sizing and scheduling of flexible servers	4
Instability of SRPT, SERPT and SJF multiclass queueing networks	4

Editorial introduction: second part of the special issue on product forms, stochastic matching, and redundancy	4
Reflected Brownian motion with drift in a wedge	4
Server assignment policies in queues with customer abandonments	4
Heavy traffic scaling limits for shortest remaining processing time queues with light tailed processing time distributions	4
Learning and data-driven optimization in queues with strategic customers	3
Dispatching to parallel servers	3
Gaussian limits for scheduled traffic with super-heavy tailed perturbations	3
Validating state-dependent queues in health care	3
Efficient scheduling in redundancy systems with general service times	3
Queueing networks with path-dependent arrival processes	3
Estimating customer delay and tardiness sensitivity from periodic queue length observations	3
Quasi-stationary distributions for queueing and other models	3
Obliquely reflecting Brownian motion in nonpolyhedral, piecewise smooth cones, with an example of application to diffusion approximation of bandwidth-sharing queues	3
Load balancing in large-scale heterogeneous systems	3
Sojourns of fractional Brownian motion queues: transient asymptotics	3
Overlap times in the G/G/1 queue via Laplace transforms	3
Birth and death processes in interactive random environments	3
Retrial queues with constant retrial times	3
First exit time for a discrete-time parallel queue	3
Queueing: a perennial theory	3
Learning to cooperate in agent-based control of queueing networks	3
Optimal timing of arrival to a queue	3
On a modified version of the Lindley recursion	2
An algorithm for improved delay-scaling in input-queued switches	2
Distributionally robust views on extremal queues	2
Convergence of Natural Policy Gradient for a family of infinite-state queueing MDPs	2
In search of the least age of information	2
Tail asymptotics in any direction of the stationary distribution in a two-dimensional discrete-time QBD process	2
Editorial introduction to ‘100 views on queues’	2
Rare-event analysis and simulation of queues with time-varying rates	2
Statistical inference for mean-field queueing models	2
Core allocation to minimize total flow time in a multicore system in the presence of a processing time constraint	2
Infinite-server systems with Hawkes arrivals and Hawkes services	2
Queueing theory: past, present, and future	2
Open problems for critically loaded k-limited polling systems	2
On the sub-additivity of stochastic matching	2
Optimal admission policy to an observable M/G/1 queue	2
Exact results for the distribution of the partial busy period for a multi-server queue	2
Retrial queues with generally distributed retrial times	2
Optimal control of energy-aware queueing systems	2
Editorial: special issue on reflected Brownian motion	2
Queues with correlated inter-arrival and service times	2
Parallel multi-type many server conjecture	2
Capacity allocation in a two-channel service system from a social planner’s perspective	2
Applications of fluid models in service operations management	2
Simulating rare events in queues via neural networks	2
Large deviations and long-time behavior of stochastic fluid queues with generalized fractional Brownian motion input	2
Weakening the grip of the model	2
Second-order bounds for the M/M/s queue with random arrival rate	2
Resource pooling in electricity grids: wind, storage and transmission	2

Routing with too much information?	2
On the Gittins index for multistage jobs	2
Fork–join and redundancy systems with heavy-tailed job sizes	2