OOIR: Observatory of International Research

Papers

(The TQCC of Queueing Systems is 2. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-11-01 to 2025-11-01.)

Article	Citations
New frontiers for stochastic matching	21
On the quantum entanglement of random walks and queueing systems	18
The cost of collaboration	13
Open networks of infinite server queues with non-homogeneous multivariate batch Poisson arrivals	13
Multi-component matching queues in heavy traffic	12
Fluid limits for shortest job first with aging	9
An open problem about the rate of convergence in Erlang-Sevastyanov’s model	8
From Erlang formula to robust control	7
On level-dependent QBD processes with explosive state space	7
Many-server limits for service systems with dependent service and patience times	7
Transplant queueing	6
Optimal staffing for ticket queues	6
Comparing backwards and forwards random walk maxima	5
Balancing of the C-mu rule by intermediate priorities	5
A dual skew symmetry for transient reflected Brownian motion in an orthant	5
Managing flexibility: optimal sizing and scheduling of flexible servers	5
Further results of Markovian bulk-arrival and bulk-service queues with general-state-dependent control	5
Multivariate M/G/1 systems with coupled input and parallel service	5
Reflected Brownian motion with drift in a wedge	5
Farewell Editorial	5
A general “power-of-d” dispatching framework for heterogeneous systems	5
Appointment-driven service systems with many servers	5
Equilibrium in a customer choice between observable and unobservable queues with heterogeneous servers	4
Estimating customer delay and tardiness sensitivity from periodic queue length observations	4
Learning and data-driven optimization in queues with strategic customers	4

Statistical inference in queueing networks with probing information	4
Instability of SRPT, SERPT and SJF multiclass queueing networks	4
Server assignment policies in queues with customer abandonments	4
Editorial introduction: second part of the special issue on product forms, stochastic matching, and redundancy	4
On a single server queue fed by scheduled traffic with Pareto perturbations	4
Queues with no-show customers	4
Heavy traffic scaling limits for shortest remaining processing time queues with light tailed processing time distributions	4
Quasi-stationary distributions for queueing and other models	3
Birth and death processes in interactive random environments	3
Learning to cooperate in agent-based control of queueing networks	3
Sojourns of fractional Brownian motion queues: transient asymptotics	3
Validating state-dependent queues in health care	3
Retrial queues with constant retrial times	3
First exit time for a discrete-time parallel queue	3
Obliquely reflecting Brownian motion in nonpolyhedral, piecewise smooth cones, with an example of application to diffusion approximation of bandwidth-sharing queues	3
Load balancing in large-scale heterogeneous systems	3
Queueing networks with path-dependent arrival processes	3
Overlap times in the G/G/1 queue via Laplace transforms	3
NeuraliNQ: a neural network method for the transient performance analysis in non-Markovian Queues	3
Gaussian limits for scheduled traffic with super-heavy tailed perturbations	3
Optimal timing of arrival to a queue	3
Efficient scheduling in redundancy systems with general service times	3
A polling model with threshold switching	3
Queueing: a perennial theory	3
Tail asymptotics in any direction of the stationary distribution in a two-dimensional discrete-time QBD process	2
Editorial introduction to ‘100 views on queues’	2
Queues with correlated inter-arrival and service times	2
On a modified version of the Lindley recursion	2
Core allocation to minimize total flow time in a multicore system in the presence of a processing time constraint	2
Fork–join and redundancy systems with heavy-tailed job sizes	2
Simulating rare events in queues via neural networks	2
An algorithm for improved delay-scaling in input-queued switches	2
Optimal admission policy to an observable M/G/1 queue	2
Large deviations and long-time behavior of stochastic fluid queues with generalized fractional Brownian motion input	2
Resource pooling in electricity grids: wind, storage and transmission	2
Optimal control of energy-aware queueing systems	2
Parallel multi-type many server conjecture	2
Infinite-server systems with Hawkes arrivals and Hawkes services	2
On the Gittins index for multistage jobs	2
Statistical inference for mean-field queueing models	2
On the sub-additivity of stochastic matching	2
Open problems for critically loaded k-limited polling systems	2
Exact results for the distribution of the partial busy period for a multi-server queue	2
Weakening the grip of the model	2
Rare-event analysis and simulation of queues with time-varying rates	2
Retrial queues with generally distributed retrial times	2
Routing with too much information?	2
Second-order bounds for the M/M/s queue with random arrival rate	2
Editorial: special issue on reflected Brownian motion	2
Capacity allocation in a two-channel service system from a social planner’s perspective	2

Applications of fluid models in service operations management	2
Convergence of Natural Policy Gradient for a family of infinite-state queueing MDPs	2
Distributionally robust views on extremal queues	2
In search of the least age of information	2