Tourism Management

Papers
(The H4-Index of Tourism Management is 60. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-06-01 to 2025-06-01.)
ArticleCitations
Evolution of hoteliers’ organizational crisis communication in the time of mega disruption750
Limiting rural tourism: Local agency and community-based tourism in Andalusia (Spain)474
Topic-based engagement analysis: Focusing on hotel industry Twitter accounts313
A tapestry analogy: Analogical thinking to support academic research277
The role of tourism in personal nationalism: A case study253
This is what being queer looks like: The roles LGBTQ+ events play for queer people based on their social identity210
An online reviews-driven method for the prioritization of improvements in hotel services184
A percentage-off discount versus free surcharge: The impact of promotion type on hotel consumers’ responses175
How and when servant leadership promotes service innovation: A moderated mediation model164
A social media analysis of travel preferences and attitudes, before and during Covid-19161
High season, low growth: The impact of tourism seasonality and vulnerability to tourism on the emergence of high-growth firms157
Metaverse as a disruptive technology revolutionising tourism management and marketing154
The pricing of European airbnb listings during the pandemic: A difference-in-differences approach employing COVID-19 response strategies as a continuous treatment146
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis140
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior133
Mountains of trouble: Accounting for environmental costs of land use change from tourism development123
Understanding and managing the threat of common method bias: Detection, prevention and control122
Tourism demand forecasting using tourist-generated online review data121
Seasonality in tourist flows: Decomposing and testing changes in seasonal concentration116
Air-travelers' concerns emerging from online comments during the COVID-19 outbreak106
Book Review103
The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 202199
The effect of movie and television placements99
Shaping Social Media Analytics in the Pursuit of Organisational Agility: A Real Options Theory Perspective92
Measuring financial performance through operating business efficiency in the global cruise industry: A fuzzy benchmarking study on the “big three”92
Determinants of climate change disclosure practices of global hotel companies: Application of institutional and stakeholder theories91
Understanding how a commitment-based pledge intervention encourages pro-environmental tourist behaviour90
The choice between business travel and video conferencing after COVID-19 – Insights from a choice experiment among frequent travelers90
Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination90
How do tourism activities and induced awe affect tourists’ pro-environmental behavior?89
Beware of framework bias89
Between escape and return: Rethinking daily life and travel in selective unplugging89
How to be a true institution? Understanding festival organization's role in urban festival management from the stakeholder analysis88
Editorial Board88
Videoconferencing continuance and business trip reduction in the post-pandemic age85
The reticent tourist in a COVID-adapted world84
Satisfaction and sustainability concerns in whale-watching tourism: A user-generated content model82
Exploring the multi-dimensionality of authenticity in dining experiences using online reviews82
Community citizenship behavior in rural tourism destinations: Scale development and validation81
Robot cleaners in tourism venues: The importance of robot-environment fit on consumer evaluation of venue cleanliness80
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis80
Effective destination user-generated advertising: Matching effect between goal framing and self-esteem78
Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews78
Post-tourism in the usual environment: From the perspective of unusual mood77
Mindset matters: Mitigating negative spillover effects in service failures77
Book Review75
Book Review74
Book Review74
Book Review72
Using adaptive cycles and panarchy to understand processes of touristification and gentrification in Valencia, Spain71
The impact of spatial-temporal variation on tourist destination resident quality of life71
Progress in Tourism Management: Is urban tourism a paradoxical research domain? Progress since 2011 and prospects for the future70
Encountering robots: Customers’ autonomous behaviors in tourism services69
The COVID-19 pandemic: The mitigating role of government and hotel support of hotel employees in Egypt69
From customers' fingertips to employees’ well-being: The impact of mobile application ordering from a job demand-resource perspective68
Digital business model configurations in the travel industry66
Every cloud has a silver lining: Understanding how hotel employees’ counterproductive work behavior may shape their pro-environmental behavior65
Dementia as a global challenge: Progress and prospects for creating more dementia-inclusive tourism industries65
Hotel CSR and job satisfaction: A chaordic perspective63
Understanding residents’ attitudes towards tourists: Connecting stereotypes, emotions and behaviours61
Women entrepreneurship orientation, networks and firm performance in the tourism industry in resource-scarce contexts60
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