Tourism Management

Papers
(The H4-Index of Tourism Management is 60. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-08-01 to 2025-08-01.)
ArticleCitations
A percentage-off discount versus free surcharge: The impact of promotion type on hotel consumers’ responses853
This is what being queer looks like: The roles LGBTQ+ events play for queer people based on their social identity523
A tapestry analogy: Analogical thinking to support academic research338
The role of tourism in personal nationalism: A case study292
The pricing of European airbnb listings during the pandemic: A difference-in-differences approach employing COVID-19 response strategies as a continuous treatment269
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis222
A social media analysis of travel preferences and attitudes, before and during Covid-19185
High season, low growth: The impact of tourism seasonality and vulnerability to tourism on the emergence of high-growth firms177
Mountains of trouble: Accounting for environmental costs of land use change from tourism development170
How and when servant leadership promotes service innovation: A moderated mediation model157
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior155
Topic-based engagement analysis: Focusing on hotel industry Twitter accounts155
Tourism demand forecasting using tourist-generated online review data148
Metaverse as a disruptive technology revolutionising tourism management and marketing134
An online reviews-driven method for the prioritization of improvements in hotel services124
Understanding and managing the threat of common method bias: Detection, prevention and control121
Limiting rural tourism: Local agency and community-based tourism in Andalusia (Spain)115
Air-travelers' concerns emerging from online comments during the COVID-19 outbreak106
Book Review102
The effect of movie and television placements101
The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021101
Shaping Social Media Analytics in the Pursuit of Organisational Agility: A Real Options Theory Perspective99
Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination98
Understanding how a commitment-based pledge intervention encourages pro-environmental tourist behaviour98
Between escape and return: Rethinking daily life and travel in selective unplugging96
Measuring financial performance through operating business efficiency in the global cruise industry: A fuzzy benchmarking study on the “big three”96
The choice between business travel and video conferencing after COVID-19 – Insights from a choice experiment among frequent travelers95
Refining treatment toward customer: How leader affiliative humor polishes hotel employee customer-oriented prosocial behavior94
Robot cleaners in tourism venues: The importance of robot-environment fit on consumer evaluation of venue cleanliness93
Determinants of climate change disclosure practices of global hotel companies: Application of institutional and stakeholder theories93
How do tourism activities and induced awe affect tourists’ pro-environmental behavior?93
Editorial Board92
How to be a true institution? Understanding festival organization's role in urban festival management from the stakeholder analysis92
Effective destination user-generated advertising: Matching effect between goal framing and self-esteem92
Exploring the multi-dimensionality of authenticity in dining experiences using online reviews90
Videoconferencing continuance and business trip reduction in the post-pandemic age89
The reticent tourist in a COVID-adapted world87
Community citizenship behavior in rural tourism destinations: Scale development and validation86
Satisfaction and sustainability concerns in whale-watching tourism: A user-generated content model84
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis84
Beware of framework bias83
Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews82
Mindset matters: Mitigating negative spillover effects in service failures82
Book Review79
Book Review79
Book Review78
Book Review77
Assessing the moderating effect of COVID-19 on intention to use smartphones on the tourist shopping journey76
Using adaptive cycles and panarchy to understand processes of touristification and gentrification in Valencia, Spain76
Hotel CSR and job satisfaction: A chaordic perspective75
Women entrepreneurship orientation, networks and firm performance in the tourism industry in resource-scarce contexts74
Digital business model configurations in the travel industry72
From customers' fingertips to employees’ well-being: The impact of mobile application ordering from a job demand-resource perspective71
The COVID-19 pandemic: The mitigating role of government and hotel support of hotel employees in Egypt70
Post-tourism in the usual environment: From the perspective of unusual mood68
Every cloud has a silver lining: Understanding how hotel employees’ counterproductive work behavior may shape their pro-environmental behavior66
Understanding residents’ attitudes towards tourists: Connecting stereotypes, emotions and behaviours65
Advance booking across channels: The effects on dynamic pricing63
The impact of spatial-temporal variation on tourist destination resident quality of life62
It's a pleasure to stay sustainably: Leveraging hedonic appeals in tourism and hospitality61
Dementia as a global challenge: Progress and prospects for creating more dementia-inclusive tourism industries60
Encountering robots: Customers’ autonomous behaviors in tourism services60
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