Tourism Management

Papers
(The H4-Index of Tourism Management is 59. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-11-01 to 2025-11-01.)
ArticleCitations
This is what being queer looks like: The roles LGBTQ+ events play for queer people based on their social identity594
A tapestry analogy: Analogical thinking to support academic research387
The role of tourism in personal nationalism: A case study320
The pricing of European airbnb listings during the pandemic: A difference-in-differences approach employing COVID-19 response strategies as a continuous treatment296
A percentage-off discount versus free surcharge: The impact of promotion type on hotel consumers’ responses205
High season, low growth: The impact of tourism seasonality and vulnerability to tourism on the emergence of high-growth firms187
Topic-based engagement analysis: Focusing on hotel industry Twitter accounts168
Limiting rural tourism: Local agency and community-based tourism in Andalusia (Spain)165
Building ingenuity in tourism organizations during crises161
Mountains of trouble: Accounting for environmental costs of land use change from tourism development149
Tourism demand forecasting using tourist-generated online review data125
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis118
An online reviews-driven method for the prioritization of improvements in hotel services116
Metaverse as a disruptive technology revolutionising tourism management and marketing115
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior114
A social media analysis of travel preferences and attitudes, before and during Covid-19108
The effect of movie and television placements107
Book Review107
The choice between business travel and video conferencing after COVID-19 – Insights from a choice experiment among frequent travelers106
Refining treatment toward customer: How leader affiliative humor polishes hotel employee customer-oriented prosocial behavior102
Measuring financial performance through operating business efficiency in the global cruise industry: A fuzzy benchmarking study on the “big three”101
The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021101
Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination100
Understanding how a commitment-based pledge intervention encourages pro-environmental tourist behaviour95
Shaping Social Media Analytics in the Pursuit of Organisational Agility: A Real Options Theory Perspective92
Between escape and return: Rethinking daily life and travel in selective unplugging92
Determinants of climate change disclosure practices of global hotel companies: Application of institutional and stakeholder theories92
Beware of framework bias91
Editorial Board90
How to be a true institution? Understanding festival organization's role in urban festival management from the stakeholder analysis90
Videoconferencing continuance and business trip reduction in the post-pandemic age86
Satisfaction and sustainability concerns in whale-watching tourism: A user-generated content model84
Effective destination user-generated advertising: Matching effect between goal framing and self-esteem83
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis81
The reticent tourist in a COVID-adapted world81
How do tourism activities and induced awe affect tourists’ pro-environmental behavior?80
Community citizenship behavior in rural tourism destinations: Scale development and validation80
Robot cleaners in tourism venues: The importance of robot-environment fit on consumer evaluation of venue cleanliness78
Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews78
Using adaptive cycles and panarchy to understand processes of touristification and gentrification in Valencia, Spain75
Encountering robots: Customers’ autonomous behaviors in tourism services74
From customers' fingertips to employees’ well-being: The impact of mobile application ordering from a job demand-resource perspective74
Book Review73
Book Review71
Book Review69
Assessing the moderating effect of COVID-19 on intention to use smartphones on the tourist shopping journey68
Book Review68
Every cloud has a silver lining: Understanding how hotel employees’ counterproductive work behavior may shape their pro-environmental behavior67
It's a pleasure to stay sustainably: Leveraging hedonic appeals in tourism and hospitality67
Mindset matters: Mitigating negative spillover effects in service failures67
Digital business model configurations in the travel industry66
Hotel CSR and job satisfaction: A chaordic perspective65
Post-tourism in the usual environment: From the perspective of unusual mood64
Mapping the landscape of employer value propositions in Asian hotels through online job postings analysis64
The impact of spatial-temporal variation on tourist destination resident quality of life64
Progress in tourism demand research: Theory and empirics61
Understanding residents’ attitudes towards tourists: Connecting stereotypes, emotions and behaviours61
Dementia as a global challenge: Progress and prospects for creating more dementia-inclusive tourism industries61
Would you enjoy virtual travel? The characteristics and causes of virtual tourists’ sentiment under the influence of the COVID-19 pandemic60
Progress in Tourism Management: Is urban tourism a paradoxical research domain? Progress since 2011 and prospects for the future59
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