Tourism Management

Article	Citations
The coronavirus pandemic – A critical discussion of a tourism research agenda	538
Afraid to travel after COVID-19? Self-protection, coping and resilience against pandemic ‘travel fear’	428
Understanding and managing the threat of common method bias: Detection, prevention and control	297
Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots	268
The effects of natural disasters on international tourism: A global analysis	215
Destination image and tourist behavioural intentions: A meta-analysis	209
Metaverse as a disruptive technology revolutionising tourism management and marketing	178
Why do people share their travel experiences on social media?	152
Stakeholder collaboration as a major factor for sustainable ecotourism development in developing countries	152
Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda	149
Immersive technology: A meta-analysis of augmented/virtual reality applications and their impact on tourism experience	144
Top management green commitment and green intellectual capital as enablers of hotel environmental performance: The mediating role of green human resource management	141
Light at the end of the tunnel: Visitors' virtual reality (versus in-person) attraction site tour-related behavioral intentions during and post-COVID-19	141
Green HRM, environmental awareness and green behaviors: The moderating role of servant leadership	129
Prospective tourist preferences for sustainable tourism development in Small Island Developing States	125
Understanding the new post-COVID-19 risk scenario: Outlooks and challenges for a new era of tourism	124
Virtual reality and mixed reality for second chance tourism	123
Motivation and satisfaction of Chinese and U.S. tourists in restaurants: A cross-cultural text mining of online reviews	123
Too afraid to Travel? Development of a Pandemic (COVID-19) Anxiety Travel Scale (PATS)	118
Blockchain technology framework: Current and future perspectives for the tourism industry	118
Travel decision determinants during and after COVID-19: The role of tourist trust, travel constraints, and attitudinal factors	114
COVID19: Holiday intentions during a pandemic	111
Check-in at the Robo-desk: Effects of automated social presence on social cognition and service implications	105
Spatial spillovers of agglomeration economies and productivity in the tourism industry: The case of the UK	102
Would you enjoy virtual travel? The characteristics and causes of virtual tourists’ sentiment under the influence of the COVID-19 pandemic	101

The influence of high-speed rail on ice–snow tourism in northeastern China	99
Tourism specialization, economic growth, human development and transition economies: The case of Poland	99
The impact of hotel CSR for strategic philanthropy on booking behavior and hotel performance during the COVID-19 pandemic	94
On the empirical relationship between tourism and economic growth	92
Value co-creation in sustainable tourism: A service-dominant logic approach	91
How servant leadership and self-efficacy interact to affect service quality in the hospitality industry: A polynomial regression with response surface analysis	90
Could virtual reality effectively market slow travel in a heritage destination?	86
Perceptions of cruise travel during the COVID-19 pandemic: Market recovery strategies for cruise businesses in North America	86
Reducing the plate waste of families at hotel buffets – A quasi-experimental field study	86
A machine learning approach to cluster destination image on Instagram	85
Service robots or human staff: How social crowding shapes tourist preferences	84
Improving text summarization of online hotel reviews with review helpfulness and sentiment	81
Review of tourism forecasting research with internet data	80
Tourism e-commerce live streaming: Identifying and testing a value-based marketing framework from the live streamer perspective	80
Dealing with pandemics: An investigation of the effects of COVID-19 on customers’ evaluations of hospitality services	80
How to survive a pandemic: The corporate resiliency of travel and leisure companies to the COVID-19 outbreak	79
The COVID-19 pandemic: The mitigating role of government and hotel support of hotel employees in Egypt	79
Coloring the destination: The role of color psychology on Instagram	75
Investigating tourist destination choice: Effect of destination image from social network members	74
Forecasting Chinese cruise tourism demand with big data: An optimized machine learning approach	74
Financial distress in the hospitality industry during the Covid-19 disaster	73
Digital free tourism – An exploratory study of tourist motivations	72
Tourists’ digital footprint: The spatial patterns of tourist flows in Qingdao, China	72
Airbnb 2.0: Is it a sharing economy platform or a lodging corporation?	69
Understanding the dynamics of the quality of airline service attributes: Satisfiers and dissatisfiers	68
Impact of the COVID-19 pandemic on travelers’ preference for crowded versus non-crowded options	68
Image, satisfaction, destination and product post-visit behaviours: How do they relate in emerging destinations?	65
From measurement scale to sentiment scale: Examining the effect of sensory experiences on online review rating behavior	64
Service robots: Applying social exchange theory to better understand human–robot interactions	64
#ILoveLondon: An exploration of the declaration of love towards a destination on Instagram	64
Linking the online destination brand experience and brand credibility with tourists’ behavioral intentions toward a destination	63
Would you really recommend it? Antecedents of word-of-mouth in medical tourism	63
Using deep learning and visual analytics to explore hotel reviews and responses	63
The impact of tourism activity type on emotion and storytelling: The moderating roles of travel companion presence and relative ability	62
The effects of Airbnb on hotel performance: Evidence from cities beyond the United States	61
Antecedents and outcomes of emotional labour in hospitality and tourism: A meta-analysis	60
Virtual wine tours and wine tasting: The influence of offline and online embodiment integration on wine purchase decisions	60
Control, use and ownership of big data: A reciprocal view of customer big data value in the hospitality and tourism industry	59
How virtual reality influences travel intentions: The role of mental imagery and happiness forecasting	58
Effectiveness of message framing in changing COVID-19 vaccination intentions: Moderating role of travel desire	57
A thematic analysis of crisis management in tourism: A theoretical perspective	57
An online reviews-driven method for the prioritization of improvements in hotel services	56
The elusive impact of pro-environmental intention on holiday on pro-environmental behaviour at home	56
Fueling the intrapreneurial spirit: A closer look at how spiritual leadership motivates employee intrapreneurial behaviors	56
Using the Health Belief Model to examine travelers’ willingness to vaccinate and support for vaccination requirements prior to travel	56
Effects of perceived constraints and negotiation on learned helplessness: A study of Chinese senior outbound tourists	55
Virtual reality tourism experiences: Addiction and isolation	55
Leader humility, team humility and employee creative performance: The moderating roles of task dependence and competitive climate	53
The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental commitment, destination social responsibilit	52
Are small travel agencies ready for digital marketing? Views of travel agency managers	52

The lone digital tourism entrepreneur: Knowledge acquisition and collaborative transfer	51
Dialectical emotions in a dark heritage site: A study at the Auschwitz Death Camp	50
Wellness tourism and spatial stigma: A case study of Bama, China	49
Managing tourism emissions through optimizing the tourism demand mix: Concept and analysis	48
Reaching audiences through travel vlogs: The perspective of involvement	48
Visualizing theme park visitors’ emotions using social media analytics and geospatial analytics	48
Exploring the relationship between government and destination competitiveness: The TALC model perspective	48
Momentary well-being matters: Daily fluctuations in hotel employees’ turnover intention	47
Automated topic modeling of tourist reviews: Does the Anna Karenina principle apply?	47
A model of tourism advertising effects	47
Travel inspiration in tourist decision making	47
Gamification in OTA platforms: A mixed-methods research involving online shopping carnival	46
Instagram travel influencers in #quarantine: Communicative practices and roles during COVID-19	45
A study of the tourism industry's cash-driven resilience capabilities for responding to the COVID-19 shock	45
Air-travelers' concerns emerging from online comments during the COVID-19 outbreak	44
Tourism demand forecasting using tourist-generated online review data	43
Characterizing destination networks through mobility traces of international tourists — A case study using a nationwide mobile positioning dataset	43
Applying the resilience principles for sustainable ecotourism development: A case study of the Nakdong Estuary, South Korea	42
Hierarchical pattern recognition for tourism demand forecasting	42
Stars vs lemons. Survival analysis of peer-to peer marketplaces: the case of Airbnb	41
A review of tourism and climate change mitigation: The scales, scopes, stakeholders and strategies of carbon management	41
Tourism as a dementia treatment based on positive psychology	41
The Camping Climate Index (CCI): The development, validation, and application of a camping-sector tourism climate index	41
Investigating the effects of offline and online social capital on tourism SME performance: A mixed-methods study of New Zealand entrepreneurs	40
Is cuteness irresistible? The impact of cuteness on customers’ intentions to use AI applications	40
A framework for quantitative analysis and differentiated marketing of tourism destination image based on visual content of photos	40
Impact of distance on the arrivals, behaviours and attitudes of international tourists in Hong Kong: A longitudinal approach	40
Determinants of climate change disclosure practices of global hotel companies: Application of institutional and stakeholder theories	40
Navigating through the complex transport system: A heuristic approach for city tourism recommendation	39
Exploring the influence of tourists’ happiness on revisit intention in the context of Traditional Chinese Medicine cultural tourism	39
Change or perish: Examining the role of human capital and dynamic marketing capabilities in the hospitality sector	39
Learning patterns of tourist movement and photography from geotagged photos at archaeological heritage sites in Cuzco, Peru	39
Sustainable development of industrial heritage tourism – A case study of the Industrial Monuments Route in Poland	38
Three generations on a holiday: Exploring the influence of Neo-Confucian values on Korean Multigenerational Family vacation decision making	38
Social distancing, trust and post-COVID-19 recovery	38
Categorisation of cultural tourism attractions by tourist preference using location-based social network data: The case of Central, Hong Kong	38
A meta-analysis of antecedents of pro-environmental behavioral intention of tourists and hospitality consumers	37
Helpful or harmful? A double-edged sword of emoticons in online review helpfulness	37
Reviving employees’ essence of hospitality through spiritual wellbeing, spiritual leadership, and emotional intelligence	37
Memory and forgetfulness in tourism crisis research	37
Assessing the moderating effect of COVID-19 on intention to use smartphones on the tourist shopping journey	36
Social big data informs spatially explicit management options for national parks with high tourism pressures	36
Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews	36
How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality	36
Does hotel management matter to overcoming the COVID-19 crisis? The Spanish case	36
Celebrity endorsements in destination marketing: A three country investigation	35
Impact of the COVID-19 pandemic on travel behavior: A case study of domestic inbound travelers in Jeju, Korea	35
Overcoming information asymmetry in tourism carbon management: The application of a new reporting architecture to Aotearoa New Zealand	35
Women entrepreneurship orientation, networks and firm performance in the tourism industry in resource-scarce contexts	35
The appeal of sustainability in luxury hospitality: An investigation on the role of perceived integrity	35
Are socially responsible firms in the U.S. tourism and hospitality industry better off during COVID-19?	35
Improving sustainability in the tourism industry through blockchain technology: Challenges and opportunities	35
Traveler preferences from online reviews: Role of travel goals, class and culture	35
Exploring tourists’ stress and coping strategies in leisure travel	34
Beyond fragmentary: A proposed measure for travel vaccination concerns	34
Interactive effects of message framing and information content on carbon offsetting behaviors	34
Understanding residents’ attitudes towards tourists: Connecting stereotypes, emotions and behaviours	34
Three decades of tourism scholarship: Gender, collaboration and research methods	33
Is a picture worth a thousand words? Understanding the role of review photo sentiment and text-photo sentiment disparity using deep learning algorithms	33
Females' perspectives on tourism's impact and their employment in the sector: The case of Petra, Jordan.	33
Guanxi influences on women intrapreneurship	33
Cultural and non-cultural tourism: Evidence from Italian experience	32
Traveling with pets: Constraints, negotiation, and learned helplessness	32
Avoiding panic during pandemics: COVID-19 and tourism-related businesses	32
“Sensing” the destination: Development of the destination sensescape index	32
Investigating the whole picture: Comparing the effects of Airbnb supply and hotel supply on hotel performance across the United States	32
Are ESG-committed hotels financially resilient to the COVID-19 pandemic? An autoregressive jump intensity trend model	31
Community citizenship behavior in rural tourism destinations: Scale development and validation	31
Digital business model configurations in the travel industry	31
The impact of time pressure on impulsive buying: The moderating role of consumption type	31
Which types of product attributes lead to aviation voluntary carbon offsetting among air passengers?	31
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior	31
Examining the change in wellbeing following a holiday	30
Experiencing culture in attractions, events and tour settings	30
Eliciting positive emotion through strategic responses to COVID-19 crisis: Evidence from the tourism sector	30
Mental health key to tourism infrastructure in China's new megapark	30
Developing disaster resilience: A processual and reflective approach	30
Determinants of Airbnb prices in European cities: A spatial econometrics approach	30
From interaction to relationship: Rethinking parasocial phenomena in travel live streaming	29
Does sustainability index matter to the hospitality industry?	29

Differences between the formation of tourism purchase intention and the formation of actual behavior: A meta-analytic review	29
Understanding the impact of host facial characteristics on Airbnb pricing: Integrating facial image analytics into tourism research	29
Evolution of hoteliers’ organizational crisis communication in the time of mega disruption	29
An exploration of actor-network theory and social affordance for the development of a tourist attraction: A case study of a Jimmy-related theme park, Taiwan	29
What motivates visitors to participate in a gamified trip? A player typology using Q methodology	29
An empirical modeling of transformation process through trip experiences	28
How and when servant leadership promotes service innovation: A moderated mediation model	28
Hotel guest satisfaction during COVID-19 outbreak: The moderating role of crisis response strategy	28
Feeling empowered and doing good? A psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs	28
The asset-light business model and firm performance in complex and dynamic environments: The dynamic capabilities view	28
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis	28
Does good governance attract tourists?	27
Does seeing deviant other-tourist behavior matter? The moderating role of travel companions	27
The influence of preciseness of price information on the travel option choice	27
The evolution of triadic relationships in a tourism supply chain through coopetition	27
To be similar or to be different? The effect of hotel managers’ rote response on subsequent reviews	27
Progress in field experimentation for environmentally sustainable tourism – A knowledge map and research agenda	27
The impact of spatial-temporal variation on tourist destination resident quality of life	27
A meta-analytic review of antecedents of hospitality and tourism firms’ performance: A cross-cultural comparison	27
A framework to identify destination vulnerability to hazards	26
Cluster analysis of microscopic spatio-temporal patterns of tourists’ movement behaviors in mountainous scenic areas using open GPS-trajectory data	26
From entrepreneurial orientation to sustainability orientation: The role of cognitive proximity in companies in tourist destinations	26
Exploring posttraumatic growth after the COVID-19 pandemic	26
Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach	26
Facilitating zoo/aquarium visitors' adoption of environmentally sustainable behaviour: Developing a values-based interpretation matrix	26
In the absence of a main attraction – Perspectives from polar bear watching tourism participants	26
Travel for mindfulness through Zen retreat experience: A case study at Donghua Zen Temple	26
Host type and pricing on Airbnb: Seasonality and perceived market power	25
Tourism as a pathway to livelihood diversification: Evidence from biosphere reserves, Ethiopia	25
All hype or the real deal? Investigating user engagement with virtual influencers in tourism	25
Importance of residents’ perception of tourists in establishing a reciprocal resident-tourist relationship: An application of tourist attractiveness	25
Agglomerating or dispersing? Spatial effects of high-speed trains on regional tourism economies	25
Tourists on shared bikes: Can bike-sharing boost attraction demand?	25
How does destination crisis event type impact tourist emotion and forgiveness? The moderating role of destination crisis history	25
Customer purchase forecasting for online tourism: A data-driven method with multiplex behavior data	25
Can gamification improve the virtual reality tourism experience? Analyzing the mediating role of tourism fatigue	25
Exploring the multi-dimensionality of authenticity in dining experiences using online reviews	25
On-site decision-making in smartphone-mediated contexts	24
Deconstructing tourist scams: A social-practice-theory perspective	24
Does love become hate or forgiveness after a double deviation? The case of hotel loyalty program members	24
Travel-at-home: Paradoxical effects of a pandemic threat on domestic tourism	24
Evaluating the efficiency of Korean festival tourism and its determinants on efficiency change: Parametric and non-parametric approaches	24
Employee turnover dynamics in the hospitality industry vs. the overall economy	24
Developing and validating a Chinese cultural value scale in tourism	24
The relationship between price paid and hotel review ratings: Expectancy-disconfirmation or placebo effect?	24
Development and validation of a tourism fatigue scale	24
Experience of Arab/Muslim women visiting relatives in the West and the management of stigma by association	24
The immediate and subsequent effects of public health interventions for COVID-19 on the leisure and recreation industry	23
Gamified environmental interpretation as a strategy for improving tourist behavior in support of sustainable tourism: The moderating role of psychological distance	23
How do visitors respond to sustainable tourism interpretations? A further investigation into content and media format	23
Attention to social issues and CEO duality as enablers of resilience to exogenous shocks in the tourism industry	23
Exploring visual embodiment effect in dark tourism: The influence of visual darkness on dark experience	23
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis	23
Achieving research impact in tourism: Modelling and evaluating outcomes from the UKs Research Excellence Framework	23
Ecotourism anywhere? The lure of ecotourism and the need to scrutinize the potential competitiveness of ecotourism developments	23
Pursuing justice and quality of life: Supporting tourism	23
Navigating the early stages of a large sustainability-oriented rural tourism development project: Lessons from Træna, Norway	23
Travel burnout: Exploring the return journeys of pilgrim-tourists amidst the COVID-19 pandemic	23
Effects of enhanced air connectivity on the Kenyan tourism industry and their likely welfare implications	22
A “load-carrier” perspective approach for assessing tourism resource carrying capacity	22
Expanding our understanding of cruise visitors' expenditure at destinations: The role of spatial patterns, onshore visit choice and cruise category	22
Visitor perceptions of European Holocaust Heritage: A social media analysis	22
The interaction effect of emoji and social media content on consumer engagement: A mixed approach on peer-to-peer accommodation brands	22
When rich pictorial information backfires: The interactive effects of pictures and psychological distance on evaluations of tourism products	22
What makes a city cool? Understanding destination coolness and its implications for tourism	22
Destination gender: Scale development and cross-cultural validation	22
“With a young spirit, we will be young forever”: Exploring the links between tourism and ageing well in contemporary China	22
Visitor flow spillover effects on attraction demand: A spatial econometric model with multisource data	21
Urban travelers’ pro-environmental behaviors: Composition and role of pro-environmental contextual force	21
Luxury shopping abroad: What do Chinese tourists look for?	21
Cycling in Tibet: An analysis of tourists’ spatiotemporal behavior and infrastructure	21
Recreating history: The evolving negotiation of staged authenticity in tourism experiences	21
Tourist misbehavior: Psychological closeness to fellow consumers and informal social control	20
Family support and posttraumatic growth among tourism workers during the COVID-19 shutdown: The role of positive stress mindset	20
Ticket prices and revenue levels of tourist attractions in China: Spatial differentiation between prefectural units	20
Trustworthy or misleading communication of voluntary carbon offsets in the aviation industry	20
How being envied shapes tourists’ relationships with luxury brands: A dual-mediation model	20
Family tourism improves parents’ well-being and children’s generic skills	20
Spatial price mimicking on Airbnb: Multi-host vs single-host	20
Management of water bodies in show caves – A microbial approach	20
Transformative Service Research in Hospitality	20
Towards a typology of virtual events	20
Impact of corporate social (ir)responsibility on volume and valence of online employee reviews: Evidence from the tourism and hospitality industry	19
Racism in tourism reviews	19
Managing internal service quality in hotels: Determinants and implications	19
Leveraging tourist trajectory data for effective destination planning and management: A new heuristic approach	19
Which consumer feedback metrics are the most valuable in driving consumer expenditure in the tourism industries? A view from macroeconomic perspective	19
Research on user-generated photos in tourism and hospitality: A systematic review and way forward	19
Progress on novelty in tourism: An integration of personality, attitudinal and emotional theoretical foundations	19
Cultural tourism policy in developing regions: The case of Sarawak, Malaysia	19
Exploring how perceived resilience and restoration affected the wellbeing of Matsu pilgrims during COVID-19	18
How emotional labor affect hotel employees’ mental health: A longitudinal study	18
Corporate social responsibility in times of need: Community support during the COVID-19 pandemics	18
Factors influencing the co-occurrence of visits to attractions: The case of Madrid, Spain	18
Progress in tourism demand research: Theory and empirics	18