Tourism Management

Article	Citations
Editorial Board	682
A percentage-off discount versus free surcharge: The impact of promotion type on hotel consumers’ responses	519
Technology start-ups in tourism and hospitality: A networked social capital theory perspective from early-stage start-up founders	423
Understanding the FLE-based organizational knowledge creation process in hospitality firms	286
The spatial moderating effect of environmental pollution on the relationship between tourism and community resilience	264
Sense of place of tourism destinations in a metaverse paradigm	234
Dynamics in the asymmetric effects of job attributes on employee satisfaction: A mixed-method approach using big data	204
An integrative framework to evaluate impacts of complex tourism change initiatives	174
Acculturation, shopping acculturation, and shopping motives of International Residential Tourists	167
Welcome back: Repeat visitation and tourist wellbeing	161
Navigating market waves: How CEO political ideology shapes the currents of innovation-induced tourism value	160
Book Review	153
Topic-based engagement analysis: Focusing on hotel industry Twitter accounts	144
Book Review	141
An online reviews-driven method for the prioritization of improvements in hotel services	136
Evolution of hoteliers’ organizational crisis communication in the time of mega disruption	127
Postcolonial ambivalence as per the tourist	122
Does a VAT rise harm the tourism industry?Portuguese evidence	115
Book Review	110
Editorial Board	110
Book Review	109
Book Review	108
Book Review	108
Book Review	106
A latent class approach to examining migrant family travel behavior	103

Two birds with one stone: Goal conflict handling and its effect on well-being	101
Editorial Board	97
Decolonizing knowledge production in tourism research	96
Travel burnout: Exploring the return journeys of pilgrim-tourists amidst the COVID-19 pandemic	93
Authenticity orientation as an attitude: Scale construction and validation	91
Animal-informed consent: sled dog tours as asymmetric agential events	89
Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach	89
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis	89
A tapestry analogy: Analogical thinking to support academic research	89
Are publicly traded tourism and hospitality providers greenwashing?	88
This is what being queer looks like: The roles LGBTQ+ events play for queer people based on their social identity	88
Cost-benefit analysis in UK hotels: A hybrid SOCP-MCDM approach	87
A meta-analytic investigation of innovation predictors in tourism and hospitality organizations	86
Beyond fragmentary: A proposed measure for travel vaccination concerns	84
Flourishing through traveling while Black: Unfiltered voices of Black travelers	83
Promoting postcolonial destinations: Paradoxical relations between decolonization and ‘East meets West’	78
Abroad-at-Home: Identifying domestic tourism locations for overseas-like travel experiences by leveraging concept modeling	78
Staging a comeback? The influencing mechanism of tourist crowding perception on adaptive behavior	77
The impact of knowledge hiding on targets’ knowledge sharing with perpetrators	77
The antecedents of digital collaboration through an enhanced digital platform for destination management: A micro-DMO perspective	75
How can tourism be made engaging and meaningful? A measurement scale for ritual interaction	75
Employee resilience during crisis: A three-tiered perspective on its ‘can-do’ and ‘reason-to’ motivational factors	74
Urban sensory map: How do tourists “sense” a destination spatially?	74
Mountains of trouble: Accounting for environmental costs of land use change from tourism development	73
The indelible stains: Exploring destination stereotypes after crisis events	73
Tourism SME default: A note on predictors	73
The healing impact of travel on the mental health of breast cancer patients	72
Passengers as defenders: Unveiling the role of customer-company identification in the trust-customer citizenship behaviour relationship within ride-hailing context	72
Application of graph theory to mining the similarity of travel trajectories	70
Managing internal service quality in hotels: Determinants and implications	68
Impact of the COVID-19 pandemic on travelers’ preference for crowded versus non-crowded options	67
When travel blurs the self: The role of self-diagnosticity in tourist pay-what-you-want	66
The role of tourism in personal nationalism: A case study	65
Performing authenticity: Independent Chinese travellers’ tourism dining experiences in Europe	64
Multidimensional decomposition of Gini elasticities to quantify the spatiotemporality of travel and tourism distribution	64
Can colored sidewalk nudge city tourists to walk? An experimental study of the effect of nudges	64
The pricing of European airbnb listings during the pandemic: A difference-in-differences approach employing COVID-19 response strategies as a continuous treatment	62
Preregistration is not a panacea, but why? A rejoinder to “infusing preregistration into tourism research”	61
Tourism forecasting by mixed-frequency machine learning	61
Book Review	60
Progress in research on tourists with mental disorders: A critical review and the way forward	60
Building restaurant customers’ technology readiness through robot-assisted experiences at multiple product levels	59
An implicit leadership theory lens on leader humility and employee outcomes: Examining individual and organizational contingencies	58
The spatial and temporal resilience of the tourism and outdoor recreation industries in the United States throughout the COVID-19 pandemic	57
Tourism and inequality: A relook on the Kuznets curve	55
On track to net-zero? Large tourism enterprises and climate change	54
The appeal of sustainability in luxury hospitality: An investigation on the role of perceived integrity	54
Selection biases in crowdsourced big data applied to tourism research: An interpretive framework	53
How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality	53
Authenticity, identity, self-improvement, and responsibility at heritage sites: The local residents’ perspective	53

How does culture influence a Country's travel and tourism competitiveness? A longitudinal frontier study on 39 countries	53
High season, low growth: The impact of tourism seasonality and vulnerability to tourism on the emergence of high-growth firms	53
Beyond the bend: The curvilinear effect of challenge stressors on work attitudes and behaviors	52
Antecedents of emotional labour for holiday representatives: A framework for tourism workers	52
Value proposition operationalization in peer-to-peer platforms using machine learning	52
Performance effects of innovation in two-sided markets: The paradigmatic case of OTAs	51
When intangible cultural heritage meets modernization–Can Chinese opera with modernized elements attract young festival-goers?	50
Relationship quality matters: How restaurant businesses can optimize complaint management	50
A social media analysis of travel preferences and attitudes, before and during Covid-19	49
From empowering women to being empowered by women: A gendered social innovation framework for tourism-led development initiatives	49
Progress on image analytics: Implications for tourism and hospitality research	48
Are better-connected CEOs more socially responsible? Evidence from the U.S. restaurant industry	48
Can craft beverages shape a destination’s image? A cognitive intervention to measure pisco-related resources on conative image	47
How and when servant leadership promotes service innovation: A moderated mediation model	47
Choosing culture or nature: How temporal landmarks affect tourism destination preferences	47
The dynamic joint roles of green human resource management and environmentally specific transformational leadership on team green behavior	46
#ILoveLondon: An exploration of the declaration of love towards a destination on Instagram	46
Exploring the impacts of internal crisis communication on tourism employees insights from a mixed-methods study	45
Image, satisfaction, destination and product post-visit behaviours: How do they relate in emerging destinations?	45
Strangers or friends? Examining chatbot adoption in tourism through psychological ownership	45
Traveling with a guide dog: Confidence, constraints and affective qualities of the human-guide dog relationship	45
“Sensing” the destination: Development of the destination sensescape index	44
Bringing the past to life: Co-creating tourism experiences in historic house tourist attractions	43
Self-fulfilling prophecy in livelihood sustainability: Rural tourism in Pingqian Village, China	43
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior	43
Quality-of-life: A critical examination of research progress	43
How virtual reality influences travel intentions: The role of mental imagery and happiness forecasting	43
Tourism demand forecasting using tourist-generated online review data	42
Abusive supervision and emotional labour on a daily basis: The role of employee mindfulness	42
Would you really recommend it? Antecedents of word-of-mouth in medical tourism	42
Exploring the influence of tourists’ happiness on revisit intention in the context of Traditional Chinese Medicine cultural tourism	42
The beauty premium of tour guides in the customer decision-making process: An AI-based big data analysis	42
Understanding and managing the threat of common method bias: Detection, prevention and control	41
Metaverse as a disruptive technology revolutionising tourism management and marketing	41
The role of holiday styles in shaping the carbon footprint of leisure travel within the European Union	40
Recommend or not? The influence of emotions on passengers’ intention of airline recommendation during COVID-19	40
Limiting rural tourism: Local agency and community-based tourism in Andalusia (Spain)	40
Understanding reputational disaster during economic crises: Evaluating aviation sector response differentials	40
Attention to social issues and CEO duality as enablers of resilience to exogenous shocks in the tourism industry	40
Factors influencing the co-occurrence of visits to attractions: The case of Madrid, Spain	40
When are visitors actually satisfied at visitor attractions? What we know from more than 30 years of research	40
Impact of walking speed on tourist carrying capacity: The case of Maiji Mountain Grottoes, China	39
Competitive positioning of tourism academic knowledge	39
Book Review	39
Multi-level differentiation of short-term rental properties: A deep learning-based analysis of aesthetic design	39
Hospitality innovation strategies: Robustness analysis of paths to firm performance	39
The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021	39
Caught in the maze: Exploration of the ‘tourist trap’ phenomenon	39
Nonverbal communication in hotels as a medium of experience co-creation	38
Travelers’ reactions toward recommendations from neighboring rooms: Spillover effect on room bookings	38
Host type and pricing on Airbnb: Seasonality and perceived market power	38
Construal level theory and online reviews: A search stage perspective	37
Effect of popular culture on tourism firms' market value:A destination brand equity perspective	37
Guided yet constrained: The inverted U-shaped effect of house rules on P2P accommodation rental performance	37
Leveraging social capital for destination promotion in the metaverse: The Enoverse case	37
Understanding destination information cocoons and polarization of travel attitude and intention: How can travel experiences mitigate bias?	37
Beyond the workday: The effect of daily customer interpersonal injustice on hotel employee experiences after work and the next day	37
Fresh perspectives in our understanding of induced awe in tourism contexts: A response to Ralf Buckley and colleagues	36
A meta-analytic review of antecedents of hospitality and tourism firms’ performance: A cross-cultural comparison	36
Strategies and conditions for crafting managerial responses to online reviews	36
Editorial Board	36
Spatial concentration of intra-urban tourist activities and inter-group differences between Asian, European and North American travelers in Korean cities	36
The choice between business travel and video conferencing after COVID-19 – Insights from a choice experiment among frequent travelers	36
Book Review	36
The role of public space in constructing experience capital: A longitudinal analysis in the hotel context	36
Developing and validating a Chinese cultural value scale in tourism	36
Big data hedonic pricing: Econometric insights into room rates’ determinants by hotel category	36
Semiotic fieldwork on chaordic tourism destination image management in Seoul during COVID-19	36
Editorial Board	36
Book Review	35
Editorial Board	35
Performing multi-subject interactions in hotels during crises: Evidence from textual and visual data	35
Book Review	34
Organisational change towards LGBTQ+ inclusion in hospitality and tourism: Managerial perspectives	34
Who should the spotlight be on? The interactive effects of celebrity endorser type and destination personality	34
Asymmetric effects of extreme-moderate online reviews in the language-satisfaction relationship	34
Shaping Social Media Analytics in the Pursuit of Organisational Agility: A Real Options Theory Perspective	34
Book Review	34
Editorial Board	34
Cure-all or curse? A meta-regression on the effect of tourism development on poverty alleviation	34

Affective learning in short-term educational travel abroad: An exploratory mixed-method study	34
Gestalt food presentation: Its influence on visual appeal and engagement in the Instagram context	33
Competing for legitimacy in the place branding process: (re)negotiating the stakes	33
Corporate social responsibility in times of need: Community support during the COVID-19 pandemics	33
Exploring how perceived resilience and restoration affected the wellbeing of Matsu pilgrims during COVID-19	33
The effectiveness of the destination logo: Congruity effect between logo typeface and destination stereotypes	33
ETHICAL BUT AMORAL: Moral considerations for researching Cambodian host-children	33
Do not blame the “bad” weather: Stimulating its poetic aesthetics in nature-based tourism destinations	32
Dual perspective on the role of xenophobia in service sabotage	32
The sign Avatar and tourists’ practice at Pandora: A semiological perspective on a film related destination	32
Exploring host-children's engagement in tourism: Transcending the dichotomy of universalism and cultural relativism	32
Beyond image attributes: A new approach to destination positioning based on sensory preference	32
Understanding how a commitment-based pledge intervention encourages pro-environmental tourist behaviour	32
Customer touchpoints: Conceptualization, index development, and validation	32
Under the radar? Modern slavery and labour exploitation risks for the hotel industry	31
A meta-analysis of employee perceptions of CSR in tourism and hospitality: Antecedents, outcomes, and boundaries	31
Infusing pre-registration into tourism research	31
The excuses tourists use to justify environmentally unfriendly behaviours	31
Customer mistreatment and employees’ coping strategies: A Meta-SEM analysis	31
Meaningful body talk: Emotional experiences with music-based group interactions	31
Dressing up the place: Urban lifestyle mobilities and the production of “fashionable” tourism destinations in rural Japan	31
Hierarchical pattern recognition for tourism demand forecasting	30
The productive role of innovation in a large tourism organisation (TUI)	30
Air-travelers' concerns emerging from online comments during the COVID-19 outbreak	30
Does hotel management matter to overcoming the COVID-19 crisis? The Spanish case	29
Fantasy or reality? Unveiling the power of realistic narratives in tourism social media advertising	29
Travel shaming? Re-thinking travel decision making amid a global pandemic	29
Using mobile data to evaluate unobserved tourist overnight stays	29
This must be the place: A destination-loyalty model for extreme sporting events	29
Spatial-temporal response patterns of tourist flow under entrance tourist flow control scheme	29
A comprehensive analysis of package tour quality: A stochastic evolutionary game	29
Communicating quality while evoking loss – How consumers assess extra charges in the Airbnb marketplace	29
How do visitors respond to sustainable tourism interpretations? A further investigation into content and media format	28
Developing esport tourism through fandom experience at in-person events	28
A multi-scale comparison of tourism attraction networks across China	28
Managerial response strategies to eWOM: A framework and research agenda for webcare	28
How virtual reality moderates daily negative mood spillover among hotel frontline employees: A within-person field experiment	28
Can multi-source heterogeneous data improve the forecasting performance of tourist arrivals amid COVID-19? Mixed-data sampling approach	27
Tourism community detection: A space of flows perspective	27
The travel influencer construct: An empirical exploration and validation	27
Afraid to travel after COVID-19? Self-protection, coping and resilience against pandemic ‘travel fear’	27
Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination	27
Spatial and social distances between U.S. domestic travelers in restaurant review assessment	27
“Feel the green”: How a handwritten typeface affects tourists’ responses to green tourism products and services	27
Measuring financial performance through operating business efficiency in the global cruise industry: A fuzzy benchmarking study on the “big three”	27
Evaluating and Categorizing Cruise Lines by ship attributes: A Comparison Between Cruisers and Experts	27
How does self-construal shape tourists' image perceptions of paradox destinations? The mediating roles of cognitive flexibility and destination involvement	27
Fueling the intrapreneurial spirit: A closer look at how spiritual leadership motivates employee intrapreneurial behaviors	27
Towards a typology of virtual events	27
Seasonality in tourist flows: Decomposing and testing changes in seasonal concentration	26
How does destination crisis event type impact tourist emotion and forgiveness? The moderating role of destination crisis history	26
Navigating the early stages of a large sustainability-oriented rural tourism development project: Lessons from Træna, Norway	26
Impact of the COVID-19 pandemic on travel behavior: A case study of domestic inbound travelers in Jeju, Korea	26
Beyond static rankings: A tourist experience-driven approach to measure destination competitiveness	26
Tourism e-commerce live streaming: Identifying and testing a value-based marketing framework from the live streamer perspective	26
Ticket prices and revenue levels of tourist attractions in China: Spatial differentiation between prefectural units	26
The effect of movie and television placements	26
Determinants of climate change disclosure practices of global hotel companies: Application of institutional and stakeholder theories	25
A framework to identify destination vulnerability to hazards	25
Towards a lifestyle experience: A phenomenological conceptualization and scale development in the hotel context	25
Does love become hate or forgiveness after a double deviation? The case of hotel loyalty program members	25
Spatial price mimicking on Airbnb: Multi-host vs single-host	25
Too generous to be fair? Experiments on the interplay of what, when, and how in data breach recovery of the hotel industry	25
On the validity and meaningfulness of higher-order reflective constructs: A reply to Mikulić	25
Customer satisfaction scores: New models to estimate the number of fake reviews	25
Dual identity and ambivalent sentiment of border residents: Predicting border community support for tourism development	24
When users decide to bypass collaborative consumption platforms: The interplay of economic benefit, perceived risk, and perceived enjoyment	24
The elusive impact of pro-environmental intention on holiday on pro-environmental behaviour at home	24
Adding character: The role of destination mascots in tourism development	24
In living color? Understanding the importance of color complexity in listing images for accommodation sharing	24
Feeling empowered and doing good? A psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs	24
COVID19: Holiday intentions during a pandemic	23
The impact of time pressure on impulsive buying: The moderating role of consumption type	23
Outcome mapping the absorptive capacity of destination marketing/management organisations to use sustainability data to inform policy	23
Is cuteness irresistible? The impact of cuteness on customers’ intentions to use AI applications	23
Family tourism improves parents’ well-being and children’s generic skills	23
The effect of algorithmic management and workers’ coping behavior: An exploratory qualitative research of Chinese food-delivery platform	23
Dealing with pandemics: An investigation of the effects of COVID-19 on customers’ evaluations of hospitality services	23
Understanding the impact of host facial characteristics on Airbnb pricing: Integrating facial image analytics into tourism research	23
Virtual reality tourism experiences: Addiction and isolation	23
Tourists’ cultural competence: A cosmopolitan perspective among Asian tourists	23
Between escape and return: Rethinking daily life and travel in selective unplugging	23
Business continuity management in the sharing economy: Insights from Airbnb online reviews	22
Instagram travel influencers in #quarantine: Communicative practices and roles during COVID-19	22
Green HRM, environmental awareness and green behaviors: The moderating role of servant leadership	22
An agile marketing capability maturity framework	22
Craving alterreal authenticity through the post-postmodern lens: An experimental inquiry	22
Connecting tourists to musical destinations: The role of musical geographical imagination and aesthetic responses in music tourism	22
A cross-cultural anatomy of destination image: An application of mixed-methods of UGC and survey	22
A model of tourism advertising effects	22
Some stay and some quit: Understanding P2P accommodation providers’ continuous sharing behavior from the perspective of feedback theory	21
Memorable interactive experiences between hosts and guests in B&Bs and their generation process: The host perspective	21
Book Review	21
Benefit transfer of climate change adaptation policies in island tourist destinations	21
Optimal targeting of latent tourism demand segments	21