Tourism Management

Article	Citations
The pricing of European airbnb listings during the pandemic: A difference-in-differences approach employing COVID-19 response strategies as a continuous treatment	726
A percentage-off discount versus free surcharge: The impact of promotion type on hotel consumers’ responses	470
A social media analysis of travel preferences and attitudes, before and during Covid-19	276
This is what being queer looks like: The roles LGBTQ+ events play for queer people based on their social identity	271
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis	199
Metaverse as a disruptive technology revolutionising tourism management and marketing	183
Tourism demand forecasting using tourist-generated online review data	172
Limiting rural tourism: Local agency and community-based tourism in Andalusia (Spain)	150
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior	144
The role of tourism in personal nationalism: A case study	143
Building ingenuity in tourism organizations during crises	136
A tapestry analogy: Analogical thinking to support academic research	127
Mountains of trouble: Accounting for environmental costs of land use change from tourism development	123
Building consensus: The evolutionary process and mechanism of persuasion by community leaders in rural tourism conflicts	123
Topic-based engagement analysis: Focusing on hotel industry Twitter accounts	121
From profile pictures to booking choices: Understanding the role of intelligence cues in hosts’ photos	118
Book Review	114
The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021	111
Understanding how a commitment-based pledge intervention encourages pro-environmental tourist behaviour	110
Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination	110
Between escape and return: Rethinking daily life and travel in selective unplugging	106
The effect of movie and television placements	103
Too Much of a Good Thing? Unlocking the non-linear spillover effects of low-carbon behavior across daily and travel contexts	101
The choice between business travel and video conferencing after COVID-19 – Insights from a choice experiment among frequent travelers	99
Measuring financial performance through operating business efficiency in the global cruise industry: A fuzzy benchmarking study on the “big three”	97

Refining treatment toward customer: How leader affiliative humor polishes hotel employee customer-oriented prosocial behavior	97
Editorial Board	95
Editorial Board	94
Satisfaction and sustainability concerns in whale-watching tourism: A user-generated content model	92
The reticent tourist in a COVID-adapted world	90
Effective destination user-generated advertising: Matching effect between goal framing and self-esteem	87
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis	87
How to be a true institution? Understanding festival organization's role in urban festival management from the stakeholder analysis	86
Beware of framework bias	86
Sleepy travelers on holidays: How social jetlag affects intention to participate in tourism activity	85
Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews	83
Robot cleaners in tourism venues: The importance of robot-environment fit on consumer evaluation of venue cleanliness	83
Videoconferencing continuance and business trip reduction in the post-pandemic age	80
How do tourism activities and induced awe affect tourists’ pro-environmental behavior?	79
Mapping the landscape of employer value propositions in Asian hotels through online job postings analysis	79
From customers' fingertips to employees’ well-being: The impact of mobile application ordering from a job demand-resource perspective	77
It's a pleasure to stay sustainably: Leveraging hedonic appeals in tourism and hospitality	77
Book Review	77
Book Review	74
Book Review	73
Corrigendum to ‘Subjective perception matters: The impact of contact with nature on creative thinking in tourism versus everyday contexts’ [Tourism Management 113 (2026) 105334]	72
Mindset matters: Mitigating negative spillover effects in service failures	69
Using adaptive cycles and panarchy to understand processes of touristification and gentrification in Valencia, Spain	68
Every cloud has a silver lining: Understanding how hotel employees’ counterproductive work behavior may shape their pro-environmental behavior	68
The impact of spatial-temporal variation on tourist destination resident quality of life	67
Encountering robots: Customers’ autonomous behaviors in tourism services	67
Feel the thrill: Exploring how sensory experiences drive positive emotions on themed tours	67
Hotel CSR and job satisfaction: A chaordic perspective	67
Progress in Tourism Management: Is urban tourism a paradoxical research domain? Progress since 2011 and prospects for the future	67
The asymmetric matching effect between destination gender and influencer gender: The role of virtual and real influencer endorsements	67
Editorial Board	66
Editorial Board	66
Who cares about single childless employees in the hotel industry? Creating a workplace culture beyond family-friendly	66
Who benefits more from trade shows: Independent, franchised or chain-owned/managed hotels?	66
Dementia as a global challenge: Progress and prospects for creating more dementia-inclusive tourism industries	66
Progress in tourism demand research: Theory and empirics	66
When East meets Southeast: Constructing geographical imagination among Chinese tourists in Singapore	65
Beyond rational choice: A typology of urban discovery	63
Overservice backfires: The impact of high robot attentiveness on tourists' discontinuous usage intentions	63
Anatomy of a CSR discourse system: Entrepreneurship and tourism domains	62
“Give me an upgrade or I will give you a bad review!” Investigating customer threats in the hospitality industry	61
The socialization of preadolescents in family holidays: A serial mediation model	61
Exploring diversity, equity, and inclusion in hospitality and tourism firms through the organizational justice and stakeholder theories	60
British tourists’ adjustment to cultural expectations in Muslim-majority countries	60
Gender stereotyping and its impact on perceived emotional leadership in the hospitality industry: A mixed-methods study	58
Examining the effects of presence and authenticity on Visitor's well-being in CAVE VR museum: A mixed methods study	58
The collision of tradition and fashion: How anthropomorphizing museum exhibits influences cultural inheritance	58
Women entrepreneurs as cultural custodians in tourism: A social feminism theory perspective	57
Constructing identity in space and place: Semiotic and discourse analyses of museum tourism	57
Abusive supervision and deviance behaviors in the hospitality industry: The role of intrinsic motivation and core self-evaluation	55

Exploring literary texts as tourists’ prior knowledge: A schema perspective	53
Towards a typology of virtual tourists: Efficacy of visual patterns and attentional cues	52
Moderate rating bias in interpersonal recommendations	52
Can authentic handwriting enhance customer extra-role behavior? A three-condition comparison framework	52
The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental commitment, destination social responsibilit	52
Is being intrinsically motivated a mixed blessing? The differential effects of daily intrinsic motivation on employee functioning	51
Struggling in silence? The formation mechanism of implicit conflict in rural tourism communities	51
ChatGPT and online service recovery: How potential customers react to managerial responses of negative reviews	51
Book Review	51
Brain-computer interfaces in accessible tourism	51
A significant milestone: The publication of 100th volume	51
What constitutes a favorable destination brand portfolio? Through the lens of coherence	50
Explicit vs. implicit? How different self-presentations of luxury tourism experience trigger others’ value co-destruction intention in online travel communities	50
Coherent forecasts for tourism demand with automated immutability constraints	50
Is the match always good? Interaction of endorser type and language style of short video title on tourists’ watching decisions	50
Subjective perception matters: The impact of contact with nature on creative thinking in tourism versus everyday contexts	50
Progress in field experimentation for environmentally sustainable tourism – A knowledge map and research agenda	49
A framework for quantitative analysis and differentiated marketing of tourism destination image based on visual content of photos	49
Laughing it off: How does leader humor alleviate employees’ compassion fatigue in service failure?	49
Short video marketing and travel intentions: The interplay between visual perspective, visual content, and narration appeal	49
Customer gratitude and employee work behaviors	49
A dark side to psychological ownership: Evidence of unintended negative job performance outcomes in the Chinese hotel industry	49
Does mortality salience produce positive effects on hotel employee behaviors? A temporal distance perspective	49
How AI awareness can prompt service performance adaptivity and technologically-environmental mastery	48
Investigating the impact of tourists’ perceived authenticity and aesthetics on word-of-mouth in cultural heritage sites	48
Regional functions of tourist destination: Application of spatial signatures	48
Recommend or not? The influence of emotions on passengers’ intention of airline recommendation during COVID-19	47
Flourishing through traveling while Black: Unfiltered voices of Black travelers	47
Beyond the bend: The curvilinear effect of challenge stressors on work attitudes and behaviors	47
Editorial Board	47
Glocalization: Cross-cultural communication of tourism research	47
Book Review	47
Why restaurants survive? A perspective of word-of-mouth dispersion	46
A meta-analytic investigation of innovation predictors in tourism and hospitality organizations	46
From tourism demand to destination competitiveness: A spatial spillover perspective	46
Postcolonial ambivalence as per the tourist	45
Technology start-ups in tourism and hospitality: A networked social capital theory perspective from early-stage start-up founders	45
Selection biases in crowdsourced big data applied to tourism research: An interpretive framework	45
Sense of place of tourism destinations in a metaverse paradigm	45
Digital confusion: Comprehending the impact mechanisms of artificial intelligence-generated content and user-generated content on tourism decision making	45
Optimizing hotel demand forecasting through ensemble models: A Modern Portfolio Theory approach	44
Book Review	43
Bringing the past to life: Co-creating tourism experiences in historic house tourist attractions	43
The impact of knowledge hiding on targets’ knowledge sharing with perpetrators	43
Responsible AI and human collaboration in tourism management: Ethical considerations and identity disclosure	43
The effectiveness of the destination logo: Congruity effect between logo typeface and destination stereotypes	43
Authenticity, identity, self-improvement, and responsibility at heritage sites: The local residents’ perspective	43
The sign Avatar and tourists’ practice at Pandora: A semiological perspective on a film related destination	42
A meta-analysis of employee perceptions of CSR in tourism and hospitality: Antecedents, outcomes, and boundaries	42
When users decide to bypass collaborative consumption platforms: The interplay of economic benefit, perceived risk, and perceived enjoyment	42
Existential aspects of wine tourism: A conceptual exploration	41
Guided yet constrained: The inverted U-shaped effect of house rules on P2P accommodation rental performance	41
A multi-scale comparison of tourism attraction networks across China	41
Book Review	41
Multi-level differentiation of short-term rental properties: A deep learning-based analysis of aesthetic design	41
Do managerial responses influence traveller retention?	41
Can multi-source heterogeneous data improve the forecasting performance of tourist arrivals amid COVID-19? Mixed-data sampling approach	41
“Feel the green”: How a handwritten typeface affects tourists’ responses to green tourism products and services	40
The role of public space in constructing experience capital: A longitudinal analysis in the hotel context	40
Catching eyes of social media wanderers: How pictorial and textual cues in visitor-generated content shape users’ cognitive-affective psychology	40
Customer mistreatment and employees’ coping strategies: A Meta-SEM analysis	40
Dire Straits: How tourists on the Diamond Princess cruise endured the COVID-19 crisis	40
Dual identity and ambivalent sentiment of border residents: Predicting border community support for tourism development	40
Knowledge transfer and knowledge management in tourism organisations: A widening and deepening research agenda	40
Book Review	40
Curating wellness: Exploring healing experiences in digitally transformed museums	39
Editorial Board	39
Optimal targeting of latent tourism demand segments	39
From interaction rituals to mental restoration: The role of psychological ownership in synchronous technology-mediated tourism	38
The impact of vacations on urban women's well-being from the perspective of feminist urbanism	38
Not worth the paper they are printed on? The effectiveness of table signs in reducing buffet plate waste	38
Some stay and some quit: Understanding P2P accommodation providers’ continuous sharing behavior from the perspective of feedback theory	38
Benefit transfer of climate change adaptation policies in island tourist destinations	38
Service robots and perceived discrimination in tourism and hospitality	37
Exploring the impact of location-based augmented reality on tourists’ spatial behavior, experience, and intention through a field experiment	37
Weather: An organizational stakeholder for United States national seashores	37
Value coexistence theory: How does traveler personality impact shared accommodation survival?	37
Importance of residents’ perception of tourists in establishing a reciprocal resident-tourist relationship: An application of tourist attractiveness	36
Do tourists experience suffering when they touch the wailing wall?	36
Recontextualising the determinants of external CSR in the services industry: A cross-cultural study	36

Hospitality industry attraction: The effect of job openings and employee wages in the United States	36
Slow tourism: Conceptualization and interpretation – A travel vloggers’ perspective	36
Coupling mobile positioning data and discrete choice model to decode travelers’ spatial choices within urban destinations	36
How do tourism goal disclosure motivations drive Chinese tourists' goal-directed behaviors? The influences of feedback valence, affective rumination, and emotional engagement	36
Let your algorithm shine: The impact of algorithmic cues on consumer perceptions of price discrimination	36
Scale development for the practices involved in creating value propositions in the exhibition industry: Service-dominant logic with a mixed-methods approach	35
The estrangement experience in travel and tourism	35
Book Review	35
When and how does leader humor promote customer-oriented organizational citizenship behavior in hotel employees?	35
Book Review	35
Vulnerable populations with psychological disorders in tourism: Methodological challenges and recommended solutions for empirical research	34
Facilitating “migrant-local” tacit knowledge transfer in rural tourism development: A longitudinal case study	34
When social media exposure backfires on travel: The role of social media–induced travel anxiety	34
Book Review	34
Sentiment mining of online reviews of peer-to-peer accommodations: Customer emotional heterogeneity and its influencing factors	34
The impact of uncertainty on tourists’ controllability, mood state and the persuasiveness of message framing in the pandemic era	34
How do positive host-guest interactions in tourism alter the indicators of tourists’ general attachment styles? A moderated mediation model	34
Navigating the uncharted: A crisis response mix to creeping ‘unknowns’	34
Understanding consumers' willingness to pay for online upselling of hotel rooms through the lens of psychological distance	34
Can gamification improve the virtual reality tourism experience? Analyzing the mediating role of tourism fatigue	33
The dark side of robot usage for hotel employees: An uncertainty management perspective	33
Travel inspiration in tourist decision making	33
Digital nudging for sustainable tourist behavior in new media	33
Empathy order effects on shaping GenAI online complaint management in tourism	33
Enhancing pro-environmental behavior in tourism: Integrating attitudinal factors and Norm Activation Theory	33