Tourism Management

Article	Citations
The coronavirus pandemic – A critical discussion of a tourism research agenda	527
Afraid to travel after COVID-19? Self-protection, coping and resilience against pandemic ‘travel fear’	422
20 years of research on virtual reality and augmented reality in tourism context: A text-mining approach	293
Understanding and managing the threat of common method bias: Detection, prevention and control	278
Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots	254
The effects of natural disasters on international tourism: A global analysis	208
Destination image and tourist behavioural intentions: A meta-analysis	196
Metaverse as a disruptive technology revolutionising tourism management and marketing	156
Stakeholder collaboration as a major factor for sustainable ecotourism development in developing countries	149
Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda	143
Why do people share their travel experiences on social media?	142
Light at the end of the tunnel: Visitors' virtual reality (versus in-person) attraction site tour-related behavioral intentions during and post-COVID-19	136
Top management green commitment and green intellectual capital as enablers of hotel environmental performance: The mediating role of green human resource management	134
Expanding theory of tourists’ destination loyalty: The role of sensory impressions	134
Road and transport infrastructure development and community support for tourism: The role of perceived benefits, and community satisfaction	129
Understanding the new post-COVID-19 risk scenario: Outlooks and challenges for a new era of tourism	121
Motivation and satisfaction of Chinese and U.S. tourists in restaurants: A cross-cultural text mining of online reviews	121
Immersive technology: A meta-analysis of augmented/virtual reality applications and their impact on tourism experience	121
Prospective tourist preferences for sustainable tourism development in Small Island Developing States	121
Green HRM, environmental awareness and green behaviors: The moderating role of servant leadership	118
How do tourists' attribution of destination social responsibility motives impact trust and intention to visit? The moderating role of destination reputation	117
Too afraid to Travel? Development of a Pandemic (COVID-19) Anxiety Travel Scale (PATS)	116
Blockchain technology framework: Current and future perspectives for the tourism industry	116
Travel decision determinants during and after COVID-19: The role of tourist trust, travel constraints, and attitudinal factors	111
Virtual reality and mixed reality for second chance tourism	108

COVID19: Holiday intentions during a pandemic	108
The influence of high-speed rail on ice–snow tourism in northeastern China	98
Check-in at the Robo-desk: Effects of automated social presence on social cognition and service implications	98
Tourism specialization, economic growth, human development and transition economies: The case of Poland	97
Spatial spillovers of agglomeration economies and productivity in the tourism industry: The case of the UK	96
Economic policy uncertainty and corporate investment: Evidence from the U.S. hospitality industry	95
Would you enjoy virtual travel? The characteristics and causes of virtual tourists’ sentiment under the influence of the COVID-19 pandemic	94
The impact of hotel CSR for strategic philanthropy on booking behavior and hotel performance during the COVID-19 pandemic	90
Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style	89
Exploring asymmetric effects of attribute performance on customer satisfaction in the hotel industry	87
On the empirical relationship between tourism and economic growth	87
Perceptions of cruise travel during the COVID-19 pandemic: Market recovery strategies for cruise businesses in North America	84
How servant leadership and self-efficacy interact to affect service quality in the hospitality industry: A polynomial regression with response surface analysis	84
Reducing the plate waste of families at hotel buffets – A quasi-experimental field study	83
Social media-based analysis of cultural ecosystem services and heritage tourism in a coastal region of Mexico	83
Value co-creation in sustainable tourism: A service-dominant logic approach	82
A machine learning approach to cluster destination image on Instagram	82
Service robots or human staff: How social crowding shapes tourist preferences	81
Ski tourism in a warmer world: Increased adaptation and regional economic impacts in Austria	78
How to survive a pandemic: The corporate resiliency of travel and leisure companies to the COVID-19 outbreak	78
Dealing with pandemics: An investigation of the effects of COVID-19 on customers’ evaluations of hospitality services	78
Review of tourism forecasting research with internet data	76
Tourism e-commerce live streaming: Identifying and testing a value-based marketing framework from the live streamer perspective	76
The COVID-19 pandemic: The mitigating role of government and hotel support of hotel employees in Egypt	76
Improving text summarization of online hotel reviews with review helpfulness and sentiment	76
Could virtual reality effectively market slow travel in a heritage destination?	75
Coloring the destination: The role of color psychology on Instagram	74
Financial distress in the hospitality industry during the Covid-19 disaster	73
Forecasting Chinese cruise tourism demand with big data: An optimized machine learning approach	72
Digital free tourism – An exploratory study of tourist motivations	70
Airbnb 2.0: Is it a sharing economy platform or a lodging corporation?	68
Tourists’ digital footprint: The spatial patterns of tourist flows in Qingdao, China	68
Investigating tourist destination choice: Effect of destination image from social network members	67
Impact of the COVID-19 pandemic on travelers’ preference for crowded versus non-crowded options	66
Augmented reality experiences and sensation seeking	66
Understanding the dynamics of the quality of airline service attributes: Satisfiers and dissatisfiers	65
Image, satisfaction, destination and product post-visit behaviours: How do they relate in emerging destinations?	64
Effects of location on Airbnb apartment pricing in Málaga	63
Using deep learning and visual analytics to explore hotel reviews and responses	63
Linking the online destination brand experience and brand credibility with tourists’ behavioral intentions toward a destination	62
Would you really recommend it? Antecedents of word-of-mouth in medical tourism	62
#ILoveLondon: An exploration of the declaration of love towards a destination on Instagram	62
Destination brand authenticity: What an experiential simulacrum! A multigroup analysis of its antecedents and outcomes through official online platforms	61
From measurement scale to sentiment scale: Examining the effect of sensory experiences on online review rating behavior	61
The impact of tourism activity type on emotion and storytelling: The moderating roles of travel companion presence and relative ability	61
Stranger-danger? Understanding the moderating effects of children in the household on non-hosting residents' emotional solidarity with Airbnb visitors, feeling safe, and support for Airbnb	60
Managing sustainable practices in cruise tourism: the assessment of carbon footprint and waste of water and beverage packaging	59
The effects of Airbnb on hotel performance: Evidence from cities beyond the United States	59
Control, use and ownership of big data: A reciprocal view of customer big data value in the hospitality and tourism industry	59
Mobile phone network data reveal nationwide economic value of coastal tourism under climate change	58

Service robots: Applying social exchange theory to better understand human–robot interactions	57
Antecedents and outcomes of emotional labour in hospitality and tourism: A meta-analysis	56
Using the Health Belief Model to examine travelers’ willingness to vaccinate and support for vaccination requirements prior to travel	55
Virtual wine tours and wine tasting: The influence of offline and online embodiment integration on wine purchase decisions	55
Effects of haptic cues on consumers' online hotel booking decisions: The mediating role of mental imagery	53
Effectiveness of message framing in changing COVID-19 vaccination intentions: Moderating role of travel desire	53
Cultural Ecosystem Services (CES) in landscapes with a tourist vocation: Mapping and modeling the physical landscape components that bring benefits to people in a mountain tourist destination in south	52
How virtual reality influences travel intentions: The role of mental imagery and happiness forecasting	52
Effects of perceived constraints and negotiation on learned helplessness: A study of Chinese senior outbound tourists	52
Fueling the intrapreneurial spirit: A closer look at how spiritual leadership motivates employee intrapreneurial behaviors	52
The elusive impact of pro-environmental intention on holiday on pro-environmental behaviour at home	51
The Airbnb paradox: Positive employment effects in the hospitality industry	51
An online reviews-driven method for the prioritization of improvements in hotel services	51
Leader humility, team humility and employee creative performance: The moderating roles of task dependence and competitive climate	51
Are small travel agencies ready for digital marketing? Views of travel agency managers	51
A thematic analysis of crisis management in tourism: A theoretical perspective	50
The lone digital tourism entrepreneur: Knowledge acquisition and collaborative transfer	50
Virtual reality tourism experiences: Addiction and isolation	50
Wellness tourism and spatial stigma: A case study of Bama, China	48
Exploring the relationship between government and destination competitiveness: The TALC model perspective	48
Dialectical emotions in a dark heritage site: A study at the Auschwitz Death Camp	47
A model of tourism advertising effects	47
The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental commitment, destination social responsibilit	47
Visualizing theme park visitors’ emotions using social media analytics and geospatial analytics	47
Reaching audiences through travel vlogs: The perspective of involvement	47
Managing tourism emissions through optimizing the tourism demand mix: Concept and analysis	46
Automated topic modeling of tourist reviews: Does the Anna Karenina principle apply?	46
Travel inspiration in tourist decision making	45
Momentary well-being matters: Daily fluctuations in hotel employees’ turnover intention	45
An agent-based modelling approach to housing market regulations and Airbnb-induced tourism	45
Modeling Airbnb demand to New York City while employing spatial panel data at the listing level	45
A study of the tourism industry's cash-driven resilience capabilities for responding to the COVID-19 shock	42
Characterizing destination networks through mobility traces of international tourists — A case study using a nationwide mobile positioning dataset	42
Applying the resilience principles for sustainable ecotourism development: A case study of the Nakdong Estuary, South Korea	42
Air-travelers' concerns emerging from online comments during the COVID-19 outbreak	42
Value co-destruction in hotel services: Exploring the misalignment of cognitive scripts among customers and providers	42
Hierarchical pattern recognition for tourism demand forecasting	41
Instagram travel influencers in #quarantine: Communicative practices and roles during COVID-19	41
Gamification in OTA platforms: A mixed-methods research involving online shopping carnival	41
Investigating the effects of offline and online social capital on tourism SME performance: A mixed-methods study of New Zealand entrepreneurs	40
Tourism demand forecasting using tourist-generated online review data	40
Special interest tourism is not so special after all: Big data evidence from the 2017 Great American Solar Eclipse	40
The impact of material and immaterial sustainability on firm performance: The moderating role of franchising strategy	40
Determinants of climate change disclosure practices of global hotel companies: Application of institutional and stakeholder theories	40
Navigating through the complex transport system: A heuristic approach for city tourism recommendation	39
The Camping Climate Index (CCI): The development, validation, and application of a camping-sector tourism climate index	39
Are all tourism markets equal? Linkages between market-based tourism demand, quality of life, and economic development in Hong Kong	38
Impact of distance on the arrivals, behaviours and attitudes of international tourists in Hong Kong: A longitudinal approach	38
Stars vs lemons. Survival analysis of peer-to peer marketplaces: the case of Airbnb	38
A framework for quantitative analysis and differentiated marketing of tourism destination image based on visual content of photos	38
Sustainable development of industrial heritage tourism – A case study of the Industrial Monuments Route in Poland	38
Change or perish: Examining the role of human capital and dynamic marketing capabilities in the hospitality sector	37
A review of tourism and climate change mitigation: The scales, scopes, stakeholders and strategies of carbon management	37
Helpful or harmful? A double-edged sword of emoticons in online review helpfulness	37
Categorisation of cultural tourism attractions by tourist preference using location-based social network data: The case of Central, Hong Kong	37
Social distancing, trust and post-COVID-19 recovery	37
Learning patterns of tourist movement and photography from geotagged photos at archaeological heritage sites in Cuzco, Peru	37
Three generations on a holiday: Exploring the influence of Neo-Confucian values on Korean Multigenerational Family vacation decision making	37
Memory and forgetfulness in tourism crisis research	37
Is cuteness irresistible? The impact of cuteness on customers’ intentions to use AI applications	37
Assessing the moderating effect of COVID-19 on intention to use smartphones on the tourist shopping journey	36
Exploring the influence of tourists’ happiness on revisit intention in the context of Traditional Chinese Medicine cultural tourism	36
Overcoming information asymmetry in tourism carbon management: The application of a new reporting architecture to Aotearoa New Zealand	35
The appeal of sustainability in luxury hospitality: An investigation on the role of perceived integrity	35
Tourism as a dementia treatment based on positive psychology	35
Social big data informs spatially explicit management options for national parks with high tourism pressures	35
Are socially responsible firms in the U.S. tourism and hospitality industry better off during COVID-19?	35
How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality	35
Reviving employees’ essence of hospitality through spiritual wellbeing, spiritual leadership, and emotional intelligence	34
Beyond fragmentary: A proposed measure for travel vaccination concerns	34
Does hotel management matter to overcoming the COVID-19 crisis? The Spanish case	34
Traveler preferences from online reviews: Role of travel goals, class and culture	34
Interactive effects of message framing and information content on carbon offsetting behaviors	34
Impact of the COVID-19 pandemic on travel behavior: A case study of domestic inbound travelers in Jeju, Korea	34
Females' perspectives on tourism's impact and their employment in the sector: The case of Petra, Jordan.	33
Women entrepreneurship orientation, networks and firm performance in the tourism industry in resource-scarce contexts	33
Three decades of tourism scholarship: Gender, collaboration and research methods	33
Improving sustainability in the tourism industry through blockchain technology: Challenges and opportunities	33
Understanding residents’ attitudes towards tourists: Connecting stereotypes, emotions and behaviours	33
Exploring tourists’ stress and coping strategies in leisure travel	32

Avoiding panic during pandemics: COVID-19 and tourism-related businesses	32
The linguistic landscape in rural destinations: A case study of Hongcun Village in China	32
Guanxi influences on women intrapreneurship	32
Cultural and non-cultural tourism: Evidence from Italian experience	31
Celebrity endorsements in destination marketing: A three country investigation	31
Is a picture worth a thousand words? Understanding the role of review photo sentiment and text-photo sentiment disparity using deep learning algorithms	30
The impact of time pressure on impulsive buying: The moderating role of consumption type	30
Are ESG-committed hotels financially resilient to the COVID-19 pandemic? An autoregressive jump intensity trend model	30
“Sensing” the destination: Development of the destination sensescape index	30
An exploration of actor-network theory and social affordance for the development of a tourist attraction: A case study of a Jimmy-related theme park, Taiwan	29
Experiencing culture in attractions, events and tour settings	29
What motivates visitors to participate in a gamified trip? A player typology using Q methodology	29
Which types of product attributes lead to aviation voluntary carbon offsetting among air passengers?	29
Determinants of Airbnb prices in European cities: A spatial econometrics approach	29
Mental health key to tourism infrastructure in China's new megapark	29
Examining the change in wellbeing following a holiday	29
Investigating the whole picture: Comparing the effects of Airbnb supply and hotel supply on hotel performance across the United States	29
Traveling with pets: Constraints, negotiation, and learned helplessness	29
Evolution of hoteliers’ organizational crisis communication in the time of mega disruption	28
Eliciting positive emotion through strategic responses to COVID-19 crisis: Evidence from the tourism sector	28
Feeling empowered and doing good? A psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs	28
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior	28
A meta-analysis of antecedents of pro-environmental behavioral intention of tourists and hospitality consumers	28
From interaction to relationship: Rethinking parasocial phenomena in travel live streaming	28
Does sustainability index matter to the hospitality industry?	28
Developing disaster resilience: A processual and reflective approach	28
Community citizenship behavior in rural tourism destinations: Scale development and validation	28