Marketing Intelligence & Planning

Papers
(The median citation count of Marketing Intelligence & Planning is 4. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-11-01 to 2025-11-01.)
ArticleCitations
Unveiling the melodic matrix: exploring genre-and-audio dynamics in the digital music popularity using machine learning techniques125
All about Social Coupons! Evolution, Review and Research Directions116
The effects of esports viewers’ customer experience on intention to purchase sponsoring brands: the mediating role of social identification57
Social media marketing, shoppers' store love and loyalty52
Predicting households’ attitudes and product adoption intentions49
From pandemic to Prada: examining online luxury-brand self-narratives48
The impact of social media marketing on brand awareness, brand engagement and purchase intention in emerging economies47
Exploring the role of self-conscious emotions between consumer minimalism and rental behavior43
Does greenwashing hinder employees’ brand citizenship behavior?42
Business ties and effectuation for radical innovation in small firms: the moderating role of competitive aggressiveness40
SDG reporting: an analysis of corporate sustainability leaders38
Managing channel conflicts: how do expert power and reward power contribute?37
Optimizing marketing strategy: a video analysis approach35
Musical retail therapy: toward a conceptual framework on the impact of musical elements on consumer mood, attention, and decision-making35
Alleviating the interaction distrust of AI services: the moderating effect of sustainable development orientation35
Brand value co-creation and transaction costs in private label relationships35
Role of product advantage in shaping product outcome: a hybrid review35
A green step forward: the role of green marketing in nurturing green customer loyalty34
Paving the path for retail salesperson’s adaptive selling behaviour: an intervening and interactional analysis34
Comments and responses' combination: tourist destination's moderating effect31
Consumer reactions to attacks against cherished brands29
Permission marketing: a systematic review of 22 Years of research29
Gifting a warm-glow effect: how identity influences charitable gifting29
Fuel vehicles or new energy vehicles? A study on the differentiation of vehicle consumer demand based on online reviews28
Religion, conspiracy theory and consumer ethics: a moderated mediation analysis26
Are social media marketing activities reaping benefits for brands? The moderating role of education25
Uncorking opportunities: a bibliometric review of wine marketing literature25
Cultural differences in deliberate counterfeit purchase behavior25
A meta-analysis of the effect of chatbot anthropomorphism on the customer journey25
Consumer discrimination in service recovery situations25
The effect of green perceived values on urban homeowners’ greening intention: the mediating role of green attitude24
Retraction notice: Do extrinsic factors encourage shoppers’ compulsive buying? Store environment and product characteristics24
The role of product scarcity on display incompleteness23
Real versus virtual celebrity endorsement: presentation of online product information and consumer attitudes toward digital products22
Rise and fall of interactions with brand communities22
Effect of consumption values on consumer behavior: a Meta-analysis21
Mobile wallets adoption: pre- and post-adoption dynamics of mobile wallets usage21
Customer value, customer engagement, and customer-based brand equity in the context of a digital payment app21
Measuring environmental performance in business to business relationships: a bibliometric review21
Mergers and acquisitions success: examining customer loyalty21
Meta-analysis of augmented reality marketing21
Consumer fear and healthy eating during COVID-19 pandemic20
The impact of innovation orientation on strategic R&D amidst macroeconomic shocks – an event study approach19
Building followers’ loyalty in social commerce: influencers’ perspectives and theoretical insights from social presence and media richness theory19
What drives liking different brand-related social media content?18
Salesforce output control and customer-oriented selling behaviours17
Enhancing relationship strategies with the live stream influencers17
Discontinuance decision: the impact of critical events and an undefined strategy on social media abandonment17
Channel integration in grocery retailers via mobile applications17
Understanding the impact of online firestorms on financial performance in corporate social responsibility campaigns16
Do brand coolness and brand romance synchronize with sustainability? Insights from a mixed-method approach16
Exploring third-party’s brand rankings from consumers’ persuasion knowledge15
Modelling the traits of consumer resilience: implications to emerging markets15
The role of online retail website experience on brand happiness and willingness to share personal information: an SOR perspective14
Marketing affordance of social media for product innovation: the role of organizational structures14
Service presentness in enhancing services interaction flow14
Investigating the responses of bystanding customers to loyalty programs: a moderated-mediation model14
Dealing with demarketing of branded products on social media platforms14
Should SMEs diversify their global destinations? The role of market insights and digital transformation14
Examining the intention-behavior gap in consumer switching: the moderating role of switching costs14
How the time of day impacts social media advertising outcomes on consumers13
A roadmap of retargeting campaigns for SMEs: a case study13
Did you find this review helpful?13
Unveiling the dark side of influencer marketing: how social media influencers (human vs virtual) diminish followers’ well-being13
Beyond the storefront: empirical insights into consumers' responses to omnichannel apparel retailers13
Trust in word of voice communication: why consumers adhere to purchase recommendations made by smart voice assistants13
Theoretical rigor of customer experience scales: a systematic review and a roadmap for researchers12
Formal salesforce controls and service-sales ambidexterity: the moderating role of salespeople's grit12
The impact of marketing appeals on consumer willingness to participate in virtual CSR co-creation12
Green pride in sustainable versus premium brand decisions11
Whose customer is it anyway? Exploring firm power dynamics in consumer markets11
Service leniency: a dual logics perspective11
Enhancing effectiveness of public service advertisements: the role of mortality salience and negative message framing11
Is green the new gold? Green branding and its state-of-the-art11
Minimizing the negative impact of brand deletion11
Does destination gender matter for destination brand attachment and brand love? The moderating role of destination involvement11
The effects of salesperson involvement on training design: identifying necessary conditions for exceeding sales quota11
The ethical landscape of immersive marketing: virtual and augmented reality in advertising11
Product scarcity effect and marketing strategy: evidence from wine ranking data (1988–2022)10
Leveraging real-time marketing intelligence and technological integration for enhanced supply chain agility: the role of organizational flexibility10
Classifying an incoming customer message into spam versus ham10
Psychographic similarity affecting engagement10
A study on lender participation in peer to peer lending10
Use of gamification and hyper-personalization in the coupon industry: does it impact the consumer’s intention to redeem?10
Effect of discount frame on consumer responses: moderation of psychological distance and product nature10
Unlocking the omnichannel shopping myth: can service convenience, shopping value and channel congruence strengthen perceived trust and satisfaction?10
Green initiatives, sustainable luxury brand purchasing and brand experience in an emerging market: a moderated mediation analysis9
Harnessing the power of social media advertising: strategic opportunities9
Marketing's take on socio-economic performance9
Marketing intelligence and small firms' performance: the role of entrepreneurial alertness and effectuation9
How self-construal and ad appeal shape the evaluation of sustainable luxury products: the interplay of self, pride, and gratitude9
The concepts of sustainability value and the application of big data in enhancing the ability of sustainability marketing9
Dysfunctional customer behavior and commitment to service quality9
Brand ethicality as a driver of psychological, affective and behavioral response to a brand9
Service contract type and consumer choice behavior: the contributory roles of perceived value, brand reputation and consumer incentives9
How temporal landmarks affect individual psychology and behavior: influences and underlying mechanisms9
Using Schmid–Leiman solution with higher-order constructs in marketing research9
Non-dyadic human–robot interactions and online brand communities9
From slogans to actions: How does social media marketing and collectivism drive green consumption behaviour?9
Ecolabelling: a meta-analytic structural equation modelling approach8
Consumer resistance to WhatsApp payment system: integrating innovation resistance theory and SOR framework8
Are “buy X get X free” price promotions effective? An acquisition-transaction value perspective8
How visual angle influences product recommendations in response to two-sided messages8
Mitigating consumer guilt through resale8
Retail crowding: meta-analysis of contextual and cultural moderators8
How perceived corporate social responsibility affects consumer citizenship behavior? Investigating the mediating roles of perceived employee behavior and consumer company identification8
The dark side of artificial intelligence in marketing: meta-analytics review8
Integrating the critical concepts of sustainability to predict sustainable behavior – the moderating role of information seeking8
The influence of social drivers on using ride-hailing services7
Can whimsically cute packaging overcome young consumer product unfamiliarity?7
The role of brand self-congruence, brand love and brand attachment on brand advocacy: a serial mediation model7
Differential effects of visual complexity in firm-generated content on consumer engagements: a deep learning approach7
Virtual reality in digital marketing: research agenda based on bibliometric reflection7
A holistic review of customer experience research: topic modelling using BERTopic7
Shopping with perceived benefits of sustainable consumption in online resale platforms7
Impact of exogenous brand crises on consumer behaviour7
How and when social media influencers' intimate self-disclosure fosters purchase intentions: the roles of congruency and parasocial relationships7
Luxury customer's motivations to adopt gamification7
Holistic customer experience: interplay between retail experience quality, customer in-shop emotion valence and in-shop involvement valence7
Green skepticism: review and research agenda7
Sustainable, therefore reputable: linking sustainability, reputation, and consumer behaviour7
Antecedents of similarity perception for store-branded lookalikes7
Unveiling consumer behavior in marketing: a meta-analytic structural equation modeling (Meta-SEM) of the model of goal-directed behavior (MGB)6
Differential effects of digital transformation on the profitability and marketability of manufacturing firms6
Mobile app engagement: scale development, validation and empirical test6
Augmented reality: the key to unlock customer engagement potential6
Resilience in service firms: the impact of social capital on firm performance during turmoil6
Identifying gratification behind the consumption of the OTT platforms in an emerging market: a means-end theory approach6
Understanding esports venue operations: how venue characteristics influence spectator outcomes6
Celebrity endorser scandal: a literature review and future research agenda6
Brand equity and financial performance: an institutional view6
Optimizing fitness app features for enhanced user loyalty: a multi-study analysis6
Role of network externalities and trust facilitators in shaping mobile payment application continuance intentions: variations across stages of adoption6
Identifying NFT consumer segments: a consumption value theory and luxury perspective5
Investigating consumers’ adoption of electric vehicles: a perceived value-based perspective5
Influence of website quality on online impulse buying behaviour: a systematic review of literature5
Evolution of rebranding: a structured literature review and research agenda5
Enhancing participation intentions in online brand communities5
Complement or substitute? A study of the impact of artificial intelligence on consumers’ resistance5
Matching explanations with regulatory focus5
TBL dominant logic for sustainability in oriental businesses5
Exploring the role of spiritual leaders as celebrity business founders and brand endorsers5
Transforming customer engagement with artificial intelligence E-marketing: an E-retailer perspective in the era of retail 4.04
Celebrity endorsers and social media influencers for leveraging consumer advocacy and relationship intentions – a multivariate mediation analysis4
Exploring consumer engagement with smart voice assistants in the era of emerging conversational technologies4
The effectiveness of green demarketing campaigns: the moderating role of corporate social responsibility orientation4
Recycling firm-generated content on social media platforms: phenomenon and research propositions4
Chinese cultural element in brand logo and purchase intention4
Post-recovery behavioral outcome in service recovery: a conditional mediation perspective4
Value co-creation: a metatheory unifying framework and fundamental propositions4
The effects of game mechanics on user retention in using social live streaming services4
Over-the-top (OTT) platforms: a review, synthesis and research directions4
Personal and social norms in responsible computer acquisition4
How do CSR disclosures facilitate knowledge-sharing behaviors?4
Subscription intentions for ChatGPT plus: a look at user satisfaction and self-efficacy4
When “low price” temptations prevail: the role of decision reversibility and product knowledge4
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