International Journal of Information Management

Article	Citations
Crisis-driven digital transformation as a trigger for process virtualization: Fulfilling knowledge work process requirements for remote work	2526
Mixed-methods research in the age of analytics, an exemplar leveraging sentiments from news articles to predict firm performance	1843
Addressing consumer needs: Effects of firms remediation strategies on satisfaction and brand usage intent in AI-powered voice assistant service failures	597
Environmental sustainability: A technology acceptance perspective	495
Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility	317
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems	300
Beyond effective use: Integrating wise reasoning in machine learning development	246
Blockchain as a driving force for federalism: A theory of cross-organizational task-technology fit	237
Editorial Board	221
Editorial Board	173
Corrigendum to “Situational awareness about data breaches and ransomware attacks: A multi-dimensional cyber threat impact framework and content analyses of practitioner-public discourses” [Internation	168
Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective	164
Outcome-based contracts – Linking technology, ownership and reputations	160
Where knowledge management and information management meet: Research directions	159
Assessing omitted variables bias in intention-behavior linkages: Mitigation strategies and research implications	156
How social media live streams affect online buyers: A uses and gratifications perspective	155
Personal data strategies in digital advertising: Can first-party data outshine third-party data?	145
A probabilistic approach to information management of order fulfilment reliability with the help of perfect-order analytics	144
Influence of perceived risk on consumers’ intention and behavior in cross-border e-commerce transactions: A case study of the Tmall Global platform	142
How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances	137
Global techno-politics: A review of the current status and opportunities for future research	129
Investigating the moderating role of AI-enabled services on flow and awe experience	125
Social media trust: Fighting misinformation in the time of crisis	124
Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic	120
Understanding the individual labor supply and wages on digital labor platforms: A microworker perspective	117

Towards explaining the effects of the human-technology dynamic on human agency in digital transformations	107
Pathways to developing information technology-enabled capabilities in born-digital new ventures	104
The double-edged effects of data privacy practices on customer responses	103
Unlocking the potential of virtual endorsers: The role of brand-owned and brand-non-owned virtual endorsers in shaping brand attitude	100
Digital transparency and the usefulness for open government	99
What makes you attached to social companion AI? A two-stage exploratory mixed-method study	99
Elevating students’ lives through immersive learning experiences in a safe metaverse	97
A twin data-driven approach for user-experience based design innovation	96
Willingness to pay for freemium services: Addressing the differences between monetization strategies	94
Extending the unified theory of acceptance and use of technology for sustainable technologies context	92
Editorial Board	87
Technology readiness and the organizational journey towards AI adoption: An empirical study	87
Digital innovation and entrepreneurship transformation through open data hackathons: Design strategies for successful start-up settings	86
How could quantum computing shape information systems research – An editorial perspective and future research directions	85
Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents	85
Is this AI sexist? The effects of a biased AI’s anthropomorphic appearance and explainability on users’ bias perceptions and trust	85
The exploration of users’ perceived value from personalization and virtual conversational agents to enable a smart home assemblage– A mixed method approach	85
The effect of fear and situational motivation on online information avoidance: The case of COVID-19	85
8–10% of algorithmic recommendations are ‘bad’, but… an exploratory risk-utility meta-analysis and its regulatory implications	82
Guest editorial: More supportive or more distractive? Investigating the negative effects of technology at the customer interface	80
Early bird catches the worm! Meta-analysis of autonomous vehicles adoption – Moderating role of automation level, ownership and culture	78
How does employee cultural background influence the effects of telework on job stress? The roles of power distance, individualism, and beliefs about telework	77
The effect of the anthropomorphic design of chatbots on customer switching intention when the chatbot service fails: An expectation perspective	74
A meta-regression of task-technology fit in information systems research	74
Disintermediation of consumer services through blockchain? The role of intermediary brands, value-added services, and privacy concerns	74
The double side of flow in regret and product returns: Maximizers versus satisficers	73
Does the sharing economy change conventional consumption modes?	70
Situational awareness about data breaches and ransomware attacks: A multi-dimensional cyber threat impact framework and content analyses of practitioner-public discourses	66
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives	64
Analysing cooperatives’ digital maturity using a synthetic indicator	63
Fostering well-being: Exploring the influence of user-AI assistant relationship types on subjective well-being	62
Shift of ambidexterity modes: An empirical investigation of the impact of artificial intelligence in customer service	61
Digital transformation solutions of entrepreneurial SMEs based on an information error-driven T-spherical fuzzy cloud algorithm	61
Being excluded in the metaverse: Impact of social ostracism on users’ psychological responses and behaviors	61
Data ecosystem business models: Value propositions and value capture with Artificial Intelligence of Things	60
“Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society	56
Firms’ use of predictive artificial intelligence for economic value creation and appropriation	55
Do cute language style chatbots make consumers more unethical?	55
Enhancing patient wellbeing through telemedicine services: The impact of cognitive and affective service quality ratings and physicians’ long-term orientation	54
Editorial Board	54
Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management	54
Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective	51
Blockchain and agency theory in supply chain management: A question of trust	50
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences	49
Bitcoin double-spending risk and countermeasures at physical retail locations	48
Design characteristics and service experience with e-government services: A public value perspective	48
Unfolding the popularity of video conferencing apps – A privacy calculus perspective	47
Consumer engagement in social media brand communities: A literature review	47
Adopting emerging information technology: A new affordances process framework	46
How the emoji use in apology messages influences customers’ responses in online service recoveries: The moderating role of communication style	46

Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses	46
Artificial intelligence implementation in manufacturing SMEs: A resource orchestration approach	45
Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture	45
The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications	45
The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities	44
From what (motives) to what (outcomes) of relationships with artificially intelligent voice assistants	43
The effects of trust on behavioral intention and use behavior within e-government contexts	43
Corrigendum to “Smartphone use while driving: A fuzzy-set qualitative comparative analysis of personality profiles influencing frequent high-risk smartphone use while driving in Germany” [Internationa	43
Managing online small-group learning: Effects of facilitation style and type of group reward	42
Identity mediation strategies for digital inclusion in entrepreneurial finance	42
Adoption of enterprise mobile systems – An alternative theoretical perspective	42
Online communities and discontinuance of information technology-enabled on-demand workers: Impacts of informal social interactions through dual commitments	41
Revealing the black box: Understanding how prior self-disclosure affects privacy concern in the on-demand services	41
Working around inadequate information systems in the workplace: An empirical study in Romania	41
Resource-seeking and media choice process: A case of irrational decision making	41
Artificial intelligence innovation of tourism businesses: From satisfied tourists to continued service usage intention	40
Artificial intelligence for digital sustainability: An insight into domain-specific research and future directions	40
How social media influencer makes popular marketing videos? An empirical analysis from the multimodal data	39
To download or not to download? Spatial and temporal neural dynamics across the brain regions when deciding to download an app	39
Technology emancipative and traditionalist value in cross-cultural market segmentation	39
Understanding the impact of augmented reality product presentation on diagnosticity, cognitive load, and product sales	38
When humble AI meets narcissistic customers: A terror management perspective	38
Technology distraction in Generation Z: The effects on consumer responses, sensory overload, and discomfort	38
Assessing the organizational and ecosystem factors driving the impact of transformative FinTech platforms in emerging economies	38
Trust or mistrust in algorithmic grading? An embedded agency perspective	37
Effects of gender congruity in human-robot service interactions: The moderating role of masculinity	37
Towards effective adoption of artificial intelligence in talent acquisition: A mixed method study	36
Conceptualizing generative AI as style engines: Application archetypes and implications	36
The appropriation of conversational AI in the workplace: A taxonomy of AI chatbot users	36
How enterprise architecture leads to organisational benefits	35
Large language models present new questions for decision support	34
The promise of digital technologies for sustainable entrepreneurship: A systematic literature review and research agenda	34
Revealing the role of explainable AI: How does updating AI applications generate agility-driven performance?	34
Editorial Board	33
Technological identity and basic psychological needs in the use of new technologies: A two-wave cross-national survey study	33
Helping others is helping oneself: A mixed-methods investigation of antecedents driving consumer engagement in the value co-creation of mHealth platforms	33
The dualistic view of challenge-hindrance technostress in accounting information systems: Technological antecedents and coping responses	31
Navigating remote host management and strategic information disclosure in Airbnb: A dual-theory perspective	30
The precursors of AI adoption in business: Towards an efficient decision-making and functional performance	30
Navigating the future of AI in marketing: AI integration across borders, ethical considerations, and policy implications	29
Creatability, achievability, and immersibility: New game design elements that increase online game usage	29
Managing information for innovation using knowledge integration capability: The role of boundary spanning objects	29
Exploring the pivotal role of community engagement on tourists’ behaviors in social media: A cross-national study	29
Digital transformation and organizational resilience: Unveiling the path to sustainable performance in adversity and crisis	29
Digital transformation and European small and medium enterprises (SMEs): A comparative study using digital economy and society index data	28
Quantifying the impacts of online fake news on the equity value of social media platforms – Evidence from Twitter	28
Internet of Things (IoT): From awareness to continued use	28
What is novel about the Metaverse?	28
Psychological determinants of users’ adoption and word-of-mouth recommendations of smart voice assistants	28
Drawing goals nearer: Using the goal-gradient perspective to increase online game usage	28
Metaverse for digital health solutions	27
The Drill model: A renewed perspective adapted to the volatile, uncertain, complex and agile (VUCA) world to improve situation analysis and support decision-making	27
ChatGPT usage in everyday life: A motivation-theoretic mixed-methods study	27
Beyond the shallows of physical attractiveness: Perfection and objectifying gaze on Instagram	27
Moral appraisals of generative AI: How mindset framing shapes moral judgments, emotional appraisals and privacy behavior	26
Perceived conversational ability of task-based chatbots – Which conversational elements influence the success of text-based dialogues?	26
The impending disruption of creative industries by generative AI: Opportunities, challenges, and research agenda	26
Information Technology Acceptance: Construct development and empirical validation	26
Feeling good about letting go? Learned helplessness and privacy calculus in citizen acceptance of electronic identification apps	26
The effect of required warmth on consumer acceptance of artificial intelligence in service: The moderating role of AI-human collaboration	26
Artificial intelligence for decision-making and the future of work	25
Attacking the trust machine: Developing an information systems research agenda for blockchain cybersecurity	25
Does physical attractiveness facilitate customer citizenship behaviors? Cross-cultural evidence from the peer-to-peer economy	25
Editorial Board	25
Guest editorial digital platforms and transformational entrepreneurship	25
When employees meet digital-intelligence transformation: Unveiling the role of employee intentions	24
Artificial intelligence vs. autonomous decision-making in streaming platforms: A mixed-method approach	23
Blockchain technology and gender equality: A systematic literature review	22
Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation	22
Digital transformation leadership competencies: A contingency approach	22
Editorial Board	21
From assistance to reliance: Development and validation of the large language model dependence scale	21
Editorial Board	21
Going through the emotions of regret and fear: Revisiting protection motivation for identity theft protection	21
What’s your archetype? Understanding how IT Identity influences information systems adoption	21
Editorial Board	21
Trusting the trust machine: Evaluating trust signals of blockchain applications	21
Tacit knowledge acquisition & sharing, and its influence on innovations: A Polish/US cross-country study	20
Humanising digital life: Reducing emissions while enhancing value-adding human processes	20
Immersive time (ImT): Conceptualizing time spent in the metaverse	20

Understanding the use of digital technologies in entrepreneurial start-up settings and growth-oriented firms	20
Digital platforms and transformational entrepreneurship during the COVID-19 crisis	20
From digital touchpoints to digital journeys: How shopping mindsets influence appraisal of omnichannel journeys	20
Comparing the effectiveness of recommendation agents across devices	19
From ambivalence to trust: Using blockchain in customer loyalty programs	19
Examining the relationship between sociomaterial practices enacted in the organizational use of social media and the emerging role of organizational generativity	19
Editorial: How to develop a quality research article and avoid a journal desk rejection	19
Editorial Board	19
Artificial intelligence (AI) futures: India-UK collaborations emerging from the 4th Royal Society Yusuf Hamied workshop	18
Climate Change and big data analytics: Challenges and opportunities	18
How does artificial intelligence create business agility? Evidence from chatbots	17
Humans as teammates: The signal of human–AI teaming enhances consumer acceptance of chatbots	17
Intention in information systems adoption and use: Current state and research directions	17
Technology takes away my power! The mediating role of powerlessness in the relationship between technostressors and proactivity at work	17
Blockchain technology and privacy regulation: Reviewing frictions and synthesizing opportunities	17
Restricted use of social media: A temporal view of overload change and the contingency of prominence	17
Guest Editorial: Big data-driven theory building: Philosophies, guiding principles, and common traps	16
Tailoring open government data portals for lay citizens: A gamification theory approach	16
Open innovation and sustainable development: A micro and macroeconomic analysis using a mixed method research with PLS-SEM-NCA and Delphi	16
What to post? Understanding engagement cultivation in microblogging with big data-driven theory building	16
Exploring the factors, affordances and constraints outlining the implementation of Artificial Intelligence in public sector organizations	16
Recommendation content matters! Exploring the impact of the recommendation content on consumer decisions from the means-end chain perspective	16
Social media platforms and social enterprise: Bibliometric analysis and systematic review	16
When do details matter? News source evaluation summaries and details against misinformation on social media	16
Integrating human knowledge into artificial intelligence for complex and ill-structured problems: Informed artificial intelligence	16
The dark side of the metaverse: The role of gamification in event virtualization	15
Reinforcing data bias in crisis information management: The case of the Yemen humanitarian response	15
Influence of digital transformation on the servitization level of manufacturing SMEs from static and dynamic perspectives	15
Managing artificial intelligence applications in healthcare: Promoting information processing among stakeholders	15
Understanding strategies for digital government transformation: A strategic action fields perspective	15
From self-service to AI-assisted service: A mixed-method study of IT support service provision using search tools and chatbots	15
Towards organisation 4.0. An empirical study	15