International Journal of Information Management

Article	Citations
Crisis-driven digital transformation as a trigger for process virtualization: Fulfilling knowledge work process requirements for remote work	2118
Emotional reactions to robot colleagues in a role-playing experiment	1618
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems	1129
Environmental sustainability: A technology acceptance perspective	514
Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems	467
Beyond effective use: Integrating wise reasoning in machine learning development	426
Key factors of information management for crowdfunding investor satisfaction	249
Mixed-methods research in the age of analytics, an exemplar leveraging sentiments from news articles to predict firm performance	248
Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility	242
Gamification and online impulse buying: The moderating effect of gender and age	215
Outcome-based contracts – Linking technology, ownership and reputations	188
Impression management strategies on enterprise social media platforms: An affordance perspective	161
Where knowledge management and information management meet: Research directions	157
Editorial Board	156
Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective	153
Blockchain as a driving force for federalism: A theory of cross-organizational task-technology fit	147
Global techno-politics: A review of the current status and opportunities for future research	145
Assessing omitted variables bias in intention-behavior linkages: Mitigation strategies and research implications	142
Influence of perceived risk on consumers’ intention and behavior in cross-border e-commerce transactions: A case study of the Tmall Global platform	142
A probabilistic approach to information management of order fulfilment reliability with the help of perfect-order analytics	142
Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic	135
Personal data strategies in digital advertising: Can first-party data outshine third-party data?	130
Social media trust: Fighting misinformation in the time of crisis	130
Investigating the moderating role of AI-enabled services on flow and awe experience	129
How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances	126

For it is in giving that we receive: Investigating gamers’ gifting behaviour in online games	123
How social media live streams affect online buyers: A uses and gratifications perspective	114
Understanding the individual labor supply and wages on digital labor platforms: A microworker perspective	112
Determinants of satisfaction among social entrepreneurs in e-Government services	107
Willingness to pay for freemium services: Addressing the differences between monetization strategies	104
Digital transparency and the usefulness for open government	103
Investigating negative reviews and detecting negative influencers in Yelp through a multi-dimensional social network based model	103
Pathways to developing information technology-enabled capabilities in born-digital new ventures	102
The double-edged effects of data privacy practices on customer responses	100
What makes you attached to social companion AI? A two-stage exploratory mixed-method study	95
A twin data-driven approach for user-experience based design innovation	94
Technology readiness and the organizational journey towards AI adoption: An empirical study	94
Extending the unified theory of acceptance and use of technology for sustainable technologies context	93
Elevating students’ lives through immersive learning experiences in a safe metaverse	92
Unlocking the potential of virtual endorsers: The role of brand-owned and brand-non-owned virtual endorsers in shaping brand attitude	92
Editorial Board	91
A meta-regression of task-technology fit in information systems research	89
Is this AI sexist? The effects of a biased AI’s anthropomorphic appearance and explainability on users’ bias perceptions and trust	89
The effect of the anthropomorphic design of chatbots on customer switching intention when the chatbot service fails: An expectation perspective	89
Digital innovation and entrepreneurship transformation through open data hackathons: Design strategies for successful start-up settings	88
What makes people watch online TV clips? An empirical investigation of survey data and viewing logs	88
Early bird catches the worm! Meta-analysis of autonomous vehicles adoption – Moderating role of automation level, ownership and culture	87
How could quantum computing shape information systems research – An editorial perspective and future research directions	82
The effect of fear and situational motivation on online information avoidance: The case of COVID-19	82
8–10% of algorithmic recommendations are ‘bad’, but… an exploratory risk-utility meta-analysis and its regulatory implications	82
How does employee cultural background influence the effects of telework on job stress? The roles of power distance, individualism, and beliefs about telework	81
Disintermediation of consumer services through blockchain? The role of intermediary brands, value-added services, and privacy concerns	81
Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents	80
Guest editorial: More supportive or more distractive? Investigating the negative effects of technology at the customer interface	79
Conceptualising value creation in data-driven services: The case of vehicle data	79
The exploration of users’ perceived value from personalization and virtual conversational agents to enable a smart home assemblage– A mixed method approach	79
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector	77
Consumer engagement via interactive artificial intelligence and mixed reality	76
Digital transformation solutions of entrepreneurial SMEs based on an information error-driven T-spherical fuzzy cloud algorithm	75
Fostering well-being: Exploring the influence of user-AI assistant relationship types on subjective well-being	74
Being excluded in the metaverse: Impact of social ostracism on users’ psychological responses and behaviors	73
Analysing cooperatives’ digital maturity using a synthetic indicator	73
Data ecosystem business models: Value propositions and value capture with Artificial Intelligence of Things	71
Does the sharing economy change conventional consumption modes?	70
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives	69
Situational awareness about data breaches and ransomware attacks: A multi-dimensional cyber threat impact framework and content analyses of practitioner-public discourses	68
“Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society	67
The double side of flow in regret and product returns: Maximizers versus satisficers	64
Shift of ambidexterity modes: An empirical investigation of the impact of artificial intelligence in customer service	64
Editorial Board	63
Social media crowdsourcing for rapid damage assessment following a sudden-onset natural hazard event	63
Platform-based customer agility: An integrated framework of information management structure, capability, and culture	62
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences	62
Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management	62
Blockchain and agency theory in supply chain management: A question of trust	61

Firms’ use of predictive artificial intelligence for economic value creation and appropriation	61
Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective	56
Enhancing patient wellbeing through telemedicine services: The impact of cognitive and affective service quality ratings and physicians’ long-term orientation	55
Online video channel management: An integrative decision support system framework	53
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses	53
Guest Editorial: A special section on digital marketing	53
Bitcoin double-spending risk and countermeasures at physical retail locations	52
The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities	51
The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications	51
Adopting emerging information technology: A new affordances process framework	50
The effects of trust on behavioral intention and use behavior within e-government contexts	49
Artificial intelligence implementation in manufacturing SMEs: A resource orchestration approach	49
Design characteristics and service experience with e-government services: A public value perspective	49
Unfolding the popularity of video conferencing apps – A privacy calculus perspective	49
How the emoji use in apology messages influences customers’ responses in online service recoveries: The moderating role of communication style	48
Consumer engagement in social media brand communities: A literature review	48
Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture	47
Corrigendum to “Smartphone use while driving: A fuzzy-set qualitative comparative analysis of personality profiles influencing frequent high-risk smartphone use while driving in Germany” [Internationa	46
Identity mediation strategies for digital inclusion in entrepreneurial finance	44
Revealing the black box: Understanding how prior self-disclosure affects privacy concern in the on-demand services	44
Online communities and discontinuance of information technology-enabled on-demand workers: Impacts of informal social interactions through dual commitments	44
Managing online small-group learning: Effects of facilitation style and type of group reward	44
Resource-seeking and media choice process: A case of irrational decision making	43
From user-generated data to data-driven innovation: A research agenda to understand user privacy in digital markets	42
Adoption of enterprise mobile systems – An alternative theoretical perspective	41
Artificial intelligence for digital sustainability: An insight into domain-specific research and future directions	41
Artificial intelligence innovation of tourism businesses: From satisfied tourists to continued service usage intention	41
Working around inadequate information systems in the workplace: An empirical study in Romania	41
Technology distraction in Generation Z: The effects on consumer responses, sensory overload, and discomfort	40
When humble AI meets narcissistic customers: A terror management perspective	40
Conceptualizing generative AI as style engines: Application archetypes and implications	40
Effects of gender congruity in human-robot service interactions: The moderating role of masculinity	39
Social media influencers’ narrative strategies to create eWOM: A theoretical contribution	39
To download or not to download? Spatial and temporal neural dynamics across the brain regions when deciding to download an app	39
Revealing the role of explainable AI: How does updating AI applications generate agility-driven performance?	39
Large language models present new questions for decision support	38
The promise of digital technologies for sustainable entrepreneurship: A systematic literature review and research agenda	38
The appropriation of conversational AI in the workplace: A taxonomy of AI chatbot users	37
Trust or mistrust in algorithmic grading? An embedded agency perspective	37
Technology emancipative and traditionalist value in cross-cultural market segmentation	36
Towards effective adoption of artificial intelligence in talent acquisition: A mixed method study	36
Quantifying the impacts of online fake news on the equity value of social media platforms – Evidence from Twitter	36
Understanding the impact of augmented reality product presentation on diagnosticity, cognitive load, and product sales	36
Assessing the organizational and ecosystem factors driving the impact of transformative FinTech platforms in emerging economies	36
Editorial Board	36
How enterprise architecture leads to organisational benefits	36
Helping others is helping oneself: A mixed-methods investigation of antecedents driving consumer engagement in the value co-creation of mHealth platforms	35
Psychological determinants of users’ adoption and word-of-mouth recommendations of smart voice assistants	35
Drawing goals nearer: Using the goal-gradient perspective to increase online game usage	35
Navigating remote host management and strategic information disclosure in Airbnb: A dual-theory perspective	35
Exploring the pivotal role of community engagement on tourists’ behaviors in social media: A cross-national study	35
Managing information for innovation using knowledge integration capability: The role of boundary spanning objects	34
ChatGPT usage in everyday life: A motivation-theoretic mixed-methods study	34
Navigating the future of AI in marketing: AI integration across borders, ethical considerations, and policy implications	34
The dualistic view of challenge-hindrance technostress in accounting information systems: Technological antecedents and coping responses	34
The precursors of AI adoption in business: Towards an efficient decision-making and functional performance	34
What is novel about the Metaverse?	34
Creatability, achievability, and immersibility: New game design elements that increase online game usage	33
Digital transformation and European small and medium enterprises (SMEs): A comparative study using digital economy and society index data	33
Internet of Things (IoT): From awareness to continued use	33
Editorial Board	33
Setting the future of digital and social media marketing research: Perspectives and research propositions	33
Moderating effects of business-systems corruption on corruption in basic national institutions and electronic government maturity: Insights from a dynamic panel data analysis	32
The effect of required warmth on consumer acceptance of artificial intelligence in service: The moderating role of AI-human collaboration	32
Metaverse for digital health solutions	32
Information Technology Acceptance: Construct development and empirical validation	32
The Drill model: A renewed perspective adapted to the volatile, uncertain, complex and agile (VUCA) world to improve situation analysis and support decision-making	32
Using big data for co-innovation processes: Mapping the field of data-driven innovation, proposing theoretical developments and providing a research agenda	31
Perceived conversational ability of task-based chatbots – Which conversational elements influence the success of text-based dialogues?	31
Beyond the shallows of physical attractiveness: Perfection and objectifying gaze on Instagram	31
The impending disruption of creative industries by generative AI: Opportunities, challenges, and research agenda	30
The gamification of in-game advertising: Examining the role of psychological ownership and advertisement intrusiveness	30
Editorial Board	30
Digital government transformation: A structural equation modelling analysis of driving and impeding factors	30
Does physical attractiveness facilitate customer citizenship behaviors? Cross-cultural evidence from the peer-to-peer economy	30
Artificial intelligence vs. autonomous decision-making in streaming platforms: A mixed-method approach	29
Guest editorial digital platforms and transformational entrepreneurship	29
Attacking the trust machine: Developing an information systems research agenda for blockchain cybersecurity	28
Artificial intelligence for decision-making and the future of work	28
Blockchain technology and gender equality: A systematic literature review	27

From digital touchpoints to digital journeys: How shopping mindsets influence appraisal of omnichannel journeys	27
Digital transformation leadership competencies: A contingency approach	27
Editorial Board	27
Editorial Board	27
Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation	27
Editorial Board	27
From assistance to reliance: Development and validation of the large language model dependence scale	27
Tacit knowledge acquisition & sharing, and its influence on innovations: A Polish/US cross-country study	26
What’s your archetype? Understanding how IT Identity influences information systems adoption	26
Understanding the use of digital technologies in entrepreneurial start-up settings and growth-oriented firms	26
Digital platforms and transformational entrepreneurship during the COVID-19 crisis	26
Enterprise systems knowledge, beliefs, and attitude: A model of informed technology acceptance	26
Going through the emotions of regret and fear: Revisiting protection motivation for identity theft protection	25
Humanising digital life: Reducing emissions while enhancing value-adding human processes	25
Trusting the trust machine: Evaluating trust signals of blockchain applications	25
Immersive time (ImT): Conceptualizing time spent in the metaverse	24
Eye tracking technology to audit google analytics: Analysing digital consumer shopping journey in fashion m-retail	24
Editorial Board	24
Climate Change and big data analytics: Challenges and opportunities	23
Examining the relationship between sociomaterial practices enacted in the organizational use of social media and the emerging role of organizational generativity	23
Comparing the effectiveness of recommendation agents across devices	23
Artificial intelligence (AI) futures: India-UK collaborations emerging from the 4th Royal Society Yusuf Hamied workshop	23
Editorial: How to develop a quality research article and avoid a journal desk rejection	22
Humans as teammates: The signal of human–AI teaming enhances consumer acceptance of chatbots	22
From ambivalence to trust: Using blockchain in customer loyalty programs	22
Intention in information systems adoption and use: Current state and research directions	21
Swarm intelligence goal-oriented approach to data-driven innovation in customer churn management	21
Blockchain technology and privacy regulation: Reviewing frictions and synthesizing opportunities	21
How does artificial intelligence create business agility? Evidence from chatbots	21
Blockchain and sustainable supply chain management in developing countries	21
When do details matter? News source evaluation summaries and details against misinformation on social media	21
Exploring the factors, affordances and constraints outlining the implementation of Artificial Intelligence in public sector organizations	20
Social media platforms and social enterprise: Bibliometric analysis and systematic review	20
What to post? Understanding engagement cultivation in microblogging with big data-driven theory building	20
Recommendation content matters! Exploring the impact of the recommendation content on consumer decisions from the means-end chain perspective	20
Restricted use of social media: A temporal view of overload change and the contingency of prominence	20
Tailoring open government data portals for lay citizens: A gamification theory approach	20
The influence of financial features and country characteristics on B2B ICOs’ website traffic	20
Integrating human knowledge into artificial intelligence for complex and ill-structured problems: Informed artificial intelligence	20
Gamification in marketing	20
Guest Editorial: Big data-driven theory building: Philosophies, guiding principles, and common traps	19
Open innovation and sustainable development: A micro and macroeconomic analysis using a mixed method research with PLS-SEM-NCA and Delphi	19
Influence of digital transformation on the servitization level of manufacturing SMEs from static and dynamic perspectives	19
Managing artificial intelligence applications in healthcare: Promoting information processing among stakeholders	19
The impact of perceived crisis severity on intention to use voluntary proximity tracing applications	19