International Journal of Information Management

Article	Citations
Dress to impress and serve well to prevail – Modelling regressive discontinuance for social networking sites	1817
The acceptance of chatbots in an enterprise context – A survey study	1783
Digital transformation leadership competencies: A contingency approach	1433
Emerging leaders or persistent gaps? Generative AI research may foster women in STEM	1064
Blockchain and agency theory in supply chain management: A question of trust	1011
Privacy in the sharing economy: Why don't users disclose their negative experiences?	453
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences	409
Artificial intelligence for decision-making and the future of work	382
What is it about humanity that we can’t give away to intelligent machines? A European perspective	380
Competitor identification: A review of use cases, data sources, and algorithms	349
Committee standards battles in the era of convergence: Implications for smart systems	314
Key factors of information management for crowdfunding investor satisfaction	300
Information management in social media to promote engagement and physical activity behavior	211
Beyond effective use: Integrating wise reasoning in machine learning development	207
Crisis-driven digital transformation as a trigger for process virtualization: Fulfilling knowledge work process requirements for remote work	194
Developing voice-based information sharing services to bridge the information divide in marginalized communities: A study of farmers using IBM’s spoken web in rural India	186
Environmental sustainability: A technology acceptance perspective	172
Editorial Board	150
Customer perception of the deceptiveness of online product reviews: A speech act theory perspective	150
Editorial Board	148
Editorial Board	148
Editorial Board	146
Are serious games too serious? Diffusion of wearable technologies and the creation of a diffusion of serious games model	143
Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems	136
Social media for enhanced understanding of disaster resilience during Hurricane Florence	133

Competing roles of intention and habit in predicting behavior: A comprehensive literature review, synthesis, and longitudinal field study	130
Toward an information systems alignment framework in the wake of exogenous shocks: Insights from a literature review	129
Emotional reactions to robot colleagues in a role-playing experiment	127
Antecedents and mediating role of IT service climate in IT service quality: A mixed methods study	127
Examining motivation of IT vendors to share knowledge with clients	119
Observation or interaction? Impact mechanisms of gig platform monitoring on gig workers’ cognitive work engagement	119
Does physical attractiveness facilitate customer citizenship behaviors? Cross-cultural evidence from the peer-to-peer economy	119
Machine and human roles for mitigation of misinformation harms during crises: An activity theory conceptualization and validation	117
Augmented reality is eating the real-world! The substitution of physical products by holograms	114
Blockchain technology and gender equality: A systematic literature review	110
Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management	105
Corrigendum to “Big data analytics in building the competitive intelligence of organizations” [International Journal of Information Management 56 (2021) 102231]	104
Attacking the trust machine: Developing an information systems research agenda for blockchain cybersecurity	103
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems	101
Mixed-methods research in the age of analytics, an exemplar leveraging sentiments from news articles to predict firm performance	100
Emotional reactions and coping responses of employees to a cyber-attack: A case study	99
Digital sustainability, climate change, and information systems solutions: Opportunities for future research	96
A systematic analysis of failures in protecting personal health data: A scoping review	95
Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective	95
Is it possible to establish the link between drug busts and the cryptocurrency market? Yes, we can	94
Responsible innovation ecosystems: Ethical implications of the application of the ecosystem concept to artificial intelligence	93
Platform-based customer agility: An integrated framework of information management structure, capability, and culture	92
Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility	91
Explaining citizens’ resistance to use digital contact tracing apps: A mixed-methods study	90
Inter-organizational systems use and supply chain performance: Mediating role of supply chain management capabilities	88
The dark side of virtual agents: Ohhh no!	87
Firms’ use of predictive artificial intelligence for economic value creation and appropriation	87
Guest editorial digital platforms and transformational entrepreneurship	86
How to deal with corruption? Examining the roles of e-government maturity, government administrative effectiveness, and virtual social networks diffusion	86
Rethinking the intention to behavior link in information technology use: Critical review and research directions	85
Determinants of mHealth success: An empirical investigation of the user perspective	83
Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation	82
Gamification and online impulse buying: The moderating effect of gender and age	81
Examining m-coupon redemption intention among consumers: A moderated moderated-mediation and conditional model	80
Artificial intelligence in information systems research: A systematic literature review and research agenda	78
The art of digital transformation as crafted by a chief digital officer	78
Artificial intelligence vs. autonomous decision-making in streaming platforms: A mixed-method approach	78
The more we get together, the more we can save? A transaction cost perspective	76
Editorial Board	76
Bitcoin double-spending risk and countermeasures at physical retail locations	75
Organizational agility through outsourcing: Roles of IT alignment, cloud computing and knowledge transfer	73
Online video channel management: An integrative decision support system framework	73
Implementation and impacts of IT Service Management in the IT function	73
Using blockchain to signal quality in the food supply chain: The impact on consumer purchase intentions and the moderating effect of brand familiarity	73
Diffusion of real versus misinformation during a crisis event: A big data-driven approach	72
Enterprise systems knowledge, beliefs, and attitude: A model of informed technology acceptance	71
Collaborative AI in the workplace: Enhancing organizational performance through resource-based and task-technology fit perspectives	70
Role of entrepreneurial orientation, information management, and knowledge management in improving firm performance	69
Editorial Board	68
Outcome-based contracts – Linking technology, ownership and reputations	66

The effect of toxicity on COVID-19 news network formation in political subcommunities on Reddit: An affiliation network approach	65
Editorial Board	64
Guest Editorial: A special section on digital marketing	64
From digital touchpoints to digital journeys: How shopping mindsets influence appraisal of omnichannel journeys	63
Addressing climate change through stakeholder-centric information systems research: A Scandinavian approach for the masses	63
Unfolding the popularity of video conferencing apps – A privacy calculus perspective	62
Editorial Board	62
Editorial Board	61
Editorial Board	61
Emergence of creativity in IS development teams: A socio-technical systems perspective	60
Exploring the impact of online social participation on loneliness in older adults: Evidence from The Canadian Longitudinal Study on Aging	60
Virtual integration in SMEs: The digitalization circuitry of dynamic strategic planning for SMEs	59
Where knowledge management and information management meet: Research directions	59
Understanding the use of digital technologies in entrepreneurial start-up settings and growth-oriented firms	58
Blockchain as a driving force for federalism: A theory of cross-organizational task-technology fit	58
Information and communication technologies (ICT)-enabled severe moral communities and how the (Covid19) pandemic might bring new ones	58
Intelligent methods and systems for decision-making support: Toward digital supply chain twins	56
Analyzing the role of national culture on content creation and user engagement on Twitter: The case of Indian Premier League cricket franchises	56
Patient-centered doctor recommender system of online health communities: A multidimensional sequence alignment approach	56
Stop ordering machine learning algorithms by their explainability! A user-centered investigation of performance and explainability	55
Artificial intelligence implementation in manufacturing SMEs: A resource orchestration approach	54
The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities	52
On the training of a neural network for online path planning with offline path planning algorithms	51
Trusting the trust machine: Evaluating trust signals of blockchain applications	51
Going through the emotions of regret and fear: Revisiting protection motivation for identity theft protection	50
Switching to online learning during COVID-19: Theorizing the role of IT mindfulness and techno eustress for facilitating productivity and creativity in student learning	49
Tacit knowledge acquisition & sharing, and its influence on innovations: A Polish/US cross-country study	48
Social commerce: Factors affecting customer repurchase and word-of-mouth intentions	47
Digital transformation in SMEs: A taxonomy of externally supported digital innovation projects	46
The Egyptian protest movement in the twittersphere: An investigation of dual sentiment pathways of communication	46
Determinants of trust in computer-mediated offshore software-outsourcing collaboration	45
Agile incident response (AIR): Improving the incident response process in healthcare	45
Using the influence of human-as-machine representation for self-improvement products	45
Interactivity in online chat: Conversational cues and visual cues in the service recovery process	45
Unrequited love? A mixed-methods study of parasocial engagement with social media influencers	44
Going beyond fact-checking to fight health misinformation: A multi-level analysis of the Twitter response to health news stories	44
How do technology-driven stressors influence workarounds? Moderating roles of support structures and trait resilience	44
Adopting emerging information technology: A new affordances process framework	44
Security breaches and organization response strategy: Exploring consumers’ threat and coping appraisals	43
Humanising digital life: Reducing emissions while enhancing value-adding human processes	43
Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective	43
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses	42
Exploring the personalization-intrusiveness-intention framework to evaluate the effects of personalization in social media	41
Decoding digital transformational outsourcing: The role of service providers’ capabilities	40
How the emoji use in apology messages influences customers’ responses in online service recoveries: The moderating role of communication style	39
A framework for enhancing the replicability of behavioral MIS research using prediction oriented techniques	39
Digital platforms and transformational entrepreneurship during the COVID-19 crisis	39
Are you a cyberbully on social media? Exploring the personality traits using a fuzzy-set configurational approach	38
Immersive time (ImT): Conceptualizing time spent in the metaverse	38
A platform-based approach to ambidexterity for innovation: An empirical investigation in the public sector	36
Digital platforms and SMEs’ business model innovation: Exploring the mediating mechanisms of capability reconfiguration	36
Design characteristics and service experience with e-government services: A public value perspective	36
Impression management strategies on enterprise social media platforms: An affordance perspective	36
The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications	36
The influence of informal social media practices on knowledge sharing and work processes within organizations	35
Information technology solutions, challenges, and suggestions for tackling the COVID-19 pandemic	34
The strategic use of artificial intelligence in the digital era: Systematic literature review and future research directions	33
Smart city research advances in Southeast Europe	33
Autonomous vehicles in the smart city era: An empirical study of adoption factors important for millennials	33
Forty years of the International Journal of Information Management: A bibliometric analysis	33
Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture	33
The effects of trust on behavioral intention and use behavior within e-government contexts	33
Consumer engagement in social media brand communities: A literature review	33
Global techno-politics: A review of the current status and opportunities for future research	32
Editors’ reflections and introduction to the special section on “Societal Impact of Bright ICT”	32
Do you see what I see? A social capital perspective on microtask gig worker opportunity recognition within electronic networks of practice	32
Guest editorial: Re-imagining diffusion and adoption of emerging technologies	32
Editorial Board	32
Tokenized index funds: A blockchain-based concept and a multidisciplinary research framework	32
Adoption of enterprise mobile systems – An alternative theoretical perspective	32
Editorial Board	32
Examining the relationship between sociomaterial practices enacted in the organizational use of social media and the emerging role of organizational generativity	32
The more engagement, the better? The influence of supplier engagement on new product design in the social media context	31
Comparing the effectiveness of recommendation agents across devices	31
Resource-seeking and media choice process: A case of irrational decision making	31
Influence of perceived risk on consumers’ intention and behavior in cross-border e-commerce transactions: A case study of the Tmall Global platform	31
Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic	30
Climate-intelligent cities and resilient urbanisation: Challenges and opportunities for information research	30
The interactive effects of individual boundary spanning and boundary buffering when using enterprise social media	30
Securing online accounts and assets: An examination of personal investments and protection motivation	30

Assessing omitted variables bias in intention-behavior linkages: Mitigation strategies and research implications	30
How does media richness foster online gamer loyalty?	30
Design principles for conversational agents to support Emergency Management Agencies	30
Action research and design science, Newton and Darwin, and why IS researchers should try HARDS with Big Tech	30
The prospects of Internet-Based Channel Orientation for the competitiveness of service companies on the domestic market	29
The impact of consumers’ perceptions regarding the ethics of online retailers and promotional strategy on their repurchase intention	29
Identity mediation strategies for digital inclusion in entrepreneurial finance	29
Online communities and discontinuance of information technology-enabled on-demand workers: Impacts of informal social interactions through dual commitments	29
Incentive or disincentive for research data disclosure? A large-scale empirical analysis and implications for open science policy	29
Working around inadequate information systems in the workplace: An empirical study in Romania	28
Smart data and business analytics: A theoretical framework for managing rework risks in mega-projects	28
Humans as teammates: The signal of human–AI teaming enhances consumer acceptance of chatbots	28
From user-generated data to data-driven innovation: A research agenda to understand user privacy in digital markets	28
Contributing to the current research agenda in digital transformation in the context of smart cities	28
Revealing the black box: Understanding how prior self-disclosure affects privacy concern in the on-demand services	28
Personal data strategies in digital advertising: Can first-party data outshine third-party data?	27
Intention in information systems adoption and use: Current state and research directions	27
Knowledge and culture influences on quality of care: A mixed methods approach	27
Corrigendum to “Smartphone use while driving: A fuzzy-set qualitative comparative analysis of personality profiles influencing frequent high-risk smartphone use while driving in Germany” [Internationa	27
Artificial intelligence innovation of tourism businesses: From satisfied tourists to continued service usage intention	27
Editorial: How to develop a quality research article and avoid a journal desk rejection	27
Organizing workers and machine learning tools for a less oppressive workplace	27
Eye tracking technology to audit google analytics: Analysing digital consumer shopping journey in fashion m-retail	26
How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances	25
How does artificial intelligence create business agility? Evidence from chatbots	25
Working smarter: Using technology-enabled processes to leverage virtual group member intelligence	25
From ambivalence to trust: Using blockchain in customer loyalty programs	25
Artificial intelligence in E-commerce fulfillment: A case study of resource orchestration at Alibaba’s Smart Warehouse	25
Novel mechanisms of scalability of financial services in an emerging market context: Insights from Indonesian Fintech Ecosystem	25
Incorporating blockchain technology in information systems research	25
Swarm intelligence goal-oriented approach to data-driven innovation in customer churn management	24
What do growing early-stage digital start-ups look like? A mixed-methods approach	24
The dual concept of consumer value in social media brand community: A trust transfer perspective	24
How social media live streams affect online buyers: A uses and gratifications perspective	24
Blockchain technology and privacy regulation: Reviewing frictions and synthesizing opportunities	23
Continuance intention in gamified mobile applications: A study of behavioral inhibition and activation systems	23
In the hearts and minds of employees: A model of pre-adoptive appraisal toward artificial intelligence in organizations	23
Who captures whom – Pokémon or tourists? A perspective of the Stimulus-Organism-Response model	23
Continuance intention of online technologies: A systematic literature review	23
How can artificial intelligence enhance car manufacturing? A Delphi study-based identification and assessment of general use cases	23
Protective behavior in ride-sharing through the lens of protection motivation theory and usage situation theory	23
Mobile communication and use behavior of the urban poor in a developing country: A field study in Malaysia	22
Artificial intelligence (AI) futures: India-UK collaborations emerging from the 4th Royal Society Yusuf Hamied workshop	22
Climate Change and big data analytics: Challenges and opportunities	22
Algorithmic bias in data-driven innovation in the age of AI	21
Social media trust: Fighting misinformation in the time of crisis	21
Using machine learning to create and capture value in the business models of small and medium-sized enterprises	21
The challenges of data usage for the United States’ COVID-19 response	21
A probabilistic approach to information management of order fulfilment reliability with the help of perfect-order analytics	21
Investigating the moderating role of AI-enabled services on flow and awe experience	21
Ethical framework for Artificial Intelligence and Digital technologies	21
Blockchain and sustainable supply chain management in developing countries	20
The extended Unified Theory of Acceptance and Use of Technology (UTAUT2): A systematic literature review and theory evaluation	20
Artificial intelligence for digital sustainability: An insight into domain-specific research and future directions	20
For it is in giving that we receive: Investigating gamers’ gifting behaviour in online games	20
Elevating students’ lives through immersive learning experiences in a safe metaverse	19
Open data platforms for transformational entrepreneurship: Inclusion and exclusion mechanisms	19
To download or not to download? Spatial and temporal neural dynamics across the brain regions when deciding to download an app	19
Chatbots’ effectiveness in service recovery	19
Adaptive cognitive fit: Artificial intelligence augmented management of information facets and representations	19
Digital transformation in business and management research: An overview of the current status quo	19
How enterprise architecture leads to organisational benefits	19