International Journal of Information Management

Article	Citations
Environmental sustainability: A technology acceptance perspective	1967
Emotional reactions to robot colleagues in a role-playing experiment	1533
Mixed-methods research in the age of analytics, an exemplar leveraging sentiments from news articles to predict firm performance	1133
Beyond effective use: Integrating wise reasoning in machine learning development	1075
Key factors of information management for crowdfunding investor satisfaction	481
Crisis-driven digital transformation as a trigger for process virtualization: Fulfilling knowledge work process requirements for remote work	443
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems	404
Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility	229
Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems	228
Gamification and online impulse buying: The moderating effect of gender and age	225
The Egyptian protest movement in the twittersphere: An investigation of dual sentiment pathways of communication	207
Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective	180
Where knowledge management and information management meet: Research directions	160
Outcome-based contracts – Linking technology, ownership and reputations	152
Editorial Board	151
Impression management strategies on enterprise social media platforms: An affordance perspective	149
Blockchain as a driving force for federalism: A theory of cross-organizational task-technology fit	144
Corrigendum to “Situational awareness about data breaches and ransomware attacks: A multi-dimensional cyber threat impact framework and content analyses of practitioner-public discourses” [Internation	138
Global techno-politics: A review of the current status and opportunities for future research	136
Personal data strategies in digital advertising: Can first-party data outshine third-party data?	136
Decoding digital transformational outsourcing: The role of service providers’ capabilities	136
Assessing omitted variables bias in intention-behavior linkages: Mitigation strategies and research implications	128
A probabilistic approach to information management of order fulfilment reliability with the help of perfect-order analytics	124
How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances	121
Continuance intention of online technologies: A systematic literature review	121

Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic	119
For it is in giving that we receive: Investigating gamers’ gifting behaviour in online games	118
Investigating the moderating role of AI-enabled services on flow and awe experience	117
Social media trust: Fighting misinformation in the time of crisis	116
Influence of perceived risk on consumers’ intention and behavior in cross-border e-commerce transactions: A case study of the Tmall Global platform	116
How social media live streams affect online buyers: A uses and gratifications perspective	115
Understanding the individual labor supply and wages on digital labor platforms: A microworker perspective	109
Unlocking the potential of virtual endorsers: The role of brand-owned and brand-non-owned virtual endorsers in shaping brand attitude	107
Pathways to developing information technology-enabled capabilities in born-digital new ventures	102
Changes in emergent software development routines: The moderation effects of routine diversity	98
The double-edged effects of data privacy practices on customer responses	98
Determinants of satisfaction among social entrepreneurs in e-Government services	97
Willingness to pay for freemium services: Addressing the differences between monetization strategies	96
Elevating students’ lives through immersive learning experiences in a safe metaverse	96
Investigating negative reviews and detecting negative influencers in Yelp through a multi-dimensional social network based model	92
Extending the unified theory of acceptance and use of technology for sustainable technologies context	90
A twin data-driven approach for user-experience based design innovation	89
Digital transparency and the usefulness for open government	88
Technology readiness and the organizational journey towards AI adoption: An empirical study	88
Editorial Board	87
Disintermediation of consumer services through blockchain? The role of intermediary brands, value-added services, and privacy concerns	86
8–10% of algorithmic recommendations are ‘bad’, but… an exploratory risk-utility meta-analysis and its regulatory implications	86
Is this AI sexist? The effects of a biased AI’s anthropomorphic appearance and explainability on users’ bias perceptions and trust	85
The exploration of users’ perceived value from personalization and virtual conversational agents to enable a smart home assemblage– A mixed method approach	85
Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents	83
A meta-regression of task-technology fit in information systems research	82
The effect of the anthropomorphic design of chatbots on customer switching intention when the chatbot service fails: An expectation perspective	81
Digital innovation and entrepreneurship transformation through open data hackathons: Design strategies for successful start-up settings	79
Guest editorial: More supportive or more distractive? Investigating the negative effects of technology at the customer interface	79
Conceptualising value creation in data-driven services: The case of vehicle data	77
Early bird catches the worm! Meta-analysis of autonomous vehicles adoption – Moderating role of automation level, ownership and culture	77
Consumer engagement via interactive artificial intelligence and mixed reality	75
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector	75
The effect of fear and situational motivation on online information avoidance: The case of COVID-19	75
Measuring and profiling the topical influence and sentiment contagion of public event stakeholders	74
How does employee cultural background influence the effects of telework on job stress? The roles of power distance, individualism, and beliefs about telework	72
What makes people watch online TV clips? An empirical investigation of survey data and viewing logs	71
Fifty years of information management research: A conceptual structure analysis using structural topic modeling	70
How could quantum computing shape information systems research – An editorial perspective and future research directions	69
Analysing cooperatives’ digital maturity using a synthetic indicator	69
Shift of ambidexterity modes: An empirical investigation of the impact of artificial intelligence in customer service	68
Editorial Board	68
The double side of flow in regret and product returns: Maximizers versus satisficers	67
Digital transformation solutions of entrepreneurial SMEs based on an information error-driven T-spherical fuzzy cloud algorithm	65
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives	64
Fostering well-being: Exploring the influence of user-AI assistant relationship types on subjective well-being	64
Social media crowdsourcing for rapid damage assessment following a sudden-onset natural hazard event	64
Does the sharing economy change conventional consumption modes?	63
Data ecosystem business models: Value propositions and value capture with Artificial Intelligence of Things	61
Editorial Board	61

Machine learning based system for managing energy efficiency of public sector as an approach towards smart cities	61
Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management	61
Being excluded in the metaverse: Impact of social ostracism on users’ psychological responses and behaviors	61
“Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society	61
How to deal with corruption? Examining the roles of e-government maturity, government administrative effectiveness, and virtual social networks diffusion	59
Enhancing patient wellbeing through telemedicine services: The impact of cognitive and affective service quality ratings and physicians’ long-term orientation	59
Firms’ use of predictive artificial intelligence for economic value creation and appropriation	59
Emotional reactions and coping responses of employees to a cyber-attack: A case study	58
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences	57
Platform-based customer agility: An integrated framework of information management structure, capability, and culture	54
Online video channel management: An integrative decision support system framework	51
Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective	51
Blockchain and agency theory in supply chain management: A question of trust	51
How the emoji use in apology messages influences customers’ responses in online service recoveries: The moderating role of communication style	50
Adopting emerging information technology: A new affordances process framework	49
Bitcoin double-spending risk and countermeasures at physical retail locations	49
The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications	48
Smart city research advances in Southeast Europe	48
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses	48
Guest Editorial: A special section on digital marketing	48
The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities	47
The effects of trust on behavioral intention and use behavior within e-government contexts	47
Design characteristics and service experience with e-government services: A public value perspective	45
Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture	45
Unfolding the popularity of video conferencing apps – A privacy calculus perspective	45
Artificial intelligence implementation in manufacturing SMEs: A resource orchestration approach	45
Working around inadequate information systems in the workplace: An empirical study in Romania	44
Contributing to the current research agenda in digital transformation in the context of smart cities	44
Consumer engagement in social media brand communities: A literature review	44
Corrigendum to “Smartphone use while driving: A fuzzy-set qualitative comparative analysis of personality profiles influencing frequent high-risk smartphone use while driving in Germany” [Internationa	43
Resource-seeking and media choice process: A case of irrational decision making	42
Revealing the black box: Understanding how prior self-disclosure affects privacy concern in the on-demand services	41
The prospects of Internet-Based Channel Orientation for the competitiveness of service companies on the domestic market	41
Online communities and discontinuance of information technology-enabled on-demand workers: Impacts of informal social interactions through dual commitments	40
Identity mediation strategies for digital inclusion in entrepreneurial finance	40
Artificial intelligence for digital sustainability: An insight into domain-specific research and future directions	39
From user-generated data to data-driven innovation: A research agenda to understand user privacy in digital markets	39
Adoption of enterprise mobile systems – An alternative theoretical perspective	39
Artificial intelligence innovation of tourism businesses: From satisfied tourists to continued service usage intention	39
To download or not to download? Spatial and temporal neural dynamics across the brain regions when deciding to download an app	38
Understanding the impact of augmented reality product presentation on diagnosticity, cognitive load, and product sales	38
The appropriation of conversational AI in the workplace: A taxonomy of AI chatbot users	38
Revealing the role of explainable AI: How does updating AI applications generate agility-driven performance?	38
Towards effective adoption of artificial intelligence in talent acquisition: A mixed method study	38
Large language models present new questions for decision support	37
My home is my castle – Assessment of city love in Sweden	36
Technology emancipative and traditionalist value in cross-cultural market segmentation	36
Trust or mistrust in algorithmic grading? An embedded agency perspective	35
Assessing the organizational and ecosystem factors driving the impact of transformative FinTech platforms in emerging economies	35
Technology distraction in Generation Z: The effects on consumer responses, sensory overload, and discomfort	34
The dualistic view of challenge-hindrance technostress in accounting information systems: Technological antecedents and coping responses	34
Social media influencers’ narrative strategies to create eWOM: A theoretical contribution	34
Effects of gender congruity in human-robot service interactions: The moderating role of masculinity	34
How enterprise architecture leads to organisational benefits	34
Editorial Board	34
The promise of digital technologies for sustainable entrepreneurship: A systematic literature review and research agenda	34
Conceptualizing generative AI as style engines: Application archetypes and implications	34
Navigating the future of AI in marketing: AI integration across borders, ethical considerations, and policy implications	34
The precursors of AI adoption in business: Towards an efficient decision-making and functional performance	33
What is novel about the Metaverse?	33
ChatGPT usage in everyday life: A motivation-theoretic mixed-methods study	33
Creatability, achievability, and immersibility: New game design elements that increase online game usage	33
Drawing goals nearer: Using the goal-gradient perspective to increase online game usage	33
Exploring the pivotal role of community engagement on tourists’ behaviors in social media: A cross-national study	33
Managing information for innovation using knowledge integration capability: The role of boundary spanning objects	33
Quantifying the impacts of online fake news on the equity value of social media platforms – Evidence from Twitter	33
The Drill model: A renewed perspective adapted to the volatile, uncertain, complex and agile (VUCA) world to improve situation analysis and support decision-making	32
Psychological determinants of users’ adoption and word-of-mouth recommendations of smart voice assistants	32
Internet of Things (IoT): From awareness to continued use	32
Editorial Board	32
Digital transformation and European small and medium enterprises (SMEs): A comparative study using digital economy and society index data	32
Beyond the shallows of physical attractiveness: Perfection and objectifying gaze on Instagram	32
Setting the future of digital and social media marketing research: Perspectives and research propositions	32
Helping others is helping oneself: A mixed-methods investigation of antecedents driving consumer engagement in the value co-creation of mHealth platforms	32
Perceived conversational ability of task-based chatbots – Which conversational elements influence the success of text-based dialogues?	31
The impending disruption of creative industries by generative AI: Opportunities, challenges, and research agenda	31
Moderating effects of business-systems corruption on corruption in basic national institutions and electronic government maturity: Insights from a dynamic panel data analysis	31
Using big data for co-innovation processes: Mapping the field of data-driven innovation, proposing theoretical developments and providing a research agenda	30
Information Technology Acceptance: Construct development and empirical validation	30
Editorial Board	29

Digital government transformation: A structural equation modelling analysis of driving and impeding factors	29
The gamification of in-game advertising: Examining the role of psychological ownership and advertisement intrusiveness	29
Does physical attractiveness facilitate customer citizenship behaviors? Cross-cultural evidence from the peer-to-peer economy	29
The effect of required warmth on consumer acceptance of artificial intelligence in service: The moderating role of AI-human collaboration	29
Artificial intelligence vs. autonomous decision-making in streaming platforms: A mixed-method approach	28
Guest editorial digital platforms and transformational entrepreneurship	28
Artificial intelligence for decision-making and the future of work	28
Blockchain technology and gender equality: A systematic literature review	28
Attacking the trust machine: Developing an information systems research agenda for blockchain cybersecurity	28
What is it about humanity that we can’t give away to intelligent machines? A European perspective	27
From digital touchpoints to digital journeys: How shopping mindsets influence appraisal of omnichannel journeys	27
Editorial Board	27
Editorial Board	27
Digital transformation leadership competencies: A contingency approach	27
Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation	27
Trusting the trust machine: Evaluating trust signals of blockchain applications	26
Editorial Board	26
Digital platforms and transformational entrepreneurship during the COVID-19 crisis	26
Autonomous vehicles in the smart city era: An empirical study of adoption factors important for millennials	26
Humanising digital life: Reducing emissions while enhancing value-adding human processes	25
Enterprise systems knowledge, beliefs, and attitude: A model of informed technology acceptance	25
Understanding the use of digital technologies in entrepreneurial start-up settings and growth-oriented firms	24
Tacit knowledge acquisition & sharing, and its influence on innovations: A Polish/US cross-country study	24
Going through the emotions of regret and fear: Revisiting protection motivation for identity theft protection	23
Immersive time (ImT): Conceptualizing time spent in the metaverse	23
Examining the relationship between sociomaterial practices enacted in the organizational use of social media and the emerging role of organizational generativity	23
Editorial Board	23
Artificial intelligence (AI) futures: India-UK collaborations emerging from the 4th Royal Society Yusuf Hamied workshop	23
Eye tracking technology to audit google analytics: Analysing digital consumer shopping journey in fashion m-retail	22
Intention in information systems adoption and use: Current state and research directions	22
Humans as teammates: The signal of human–AI teaming enhances consumer acceptance of chatbots	22
Comparing the effectiveness of recommendation agents across devices	22
Editorial: How to develop a quality research article and avoid a journal desk rejection	22
From ambivalence to trust: Using blockchain in customer loyalty programs	22
Blockchain and sustainable supply chain management in developing countries	21
The influence of financial features and country characteristics on B2B ICOs’ website traffic	21
Swarm intelligence goal-oriented approach to data-driven innovation in customer churn management	21
How does artificial intelligence create business agility? Evidence from chatbots	21
Restricted use of social media: A temporal view of overload change and the contingency of prominence	21
Climate Change and big data analytics: Challenges and opportunities	21
Blockchain technology and privacy regulation: Reviewing frictions and synthesizing opportunities	21
When do details matter? News source evaluation summaries and details against misinformation on social media	21
Exploring the factors, affordances and constraints outlining the implementation of Artificial Intelligence in public sector organizations	20
Integrating human knowledge into artificial intelligence for complex and ill-structured problems: Informed artificial intelligence	20
What to post? Understanding engagement cultivation in microblogging with big data-driven theory building	20
Exploring viewer participation in online video game streaming: A mixed-methods approach	20
Tailoring open government data portals for lay citizens: A gamification theory approach	19
Social media platforms and social enterprise: Bibliometric analysis and systematic review	19
Drivers of information technology choice by individuals	19
The impact of perceived crisis severity on intention to use voluntary proximity tracing applications	19
Gamification in marketing	19
Affordances and constraints processes of smart service systems: Insights from the case of seaport security in Ghana	19