OOIR: Observatory of International Research

Papers

(The TQCC of International Journal of Information Management is 44. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-06-01 to 2025-06-01.)

Article	Citations
Environmental sustainability: A technology acceptance perspective	1967
Emotional reactions to robot colleagues in a role-playing experiment	1533
Mixed-methods research in the age of analytics, an exemplar leveraging sentiments from news articles to predict firm performance	1133
Beyond effective use: Integrating wise reasoning in machine learning development	1075
Key factors of information management for crowdfunding investor satisfaction	481
Crisis-driven digital transformation as a trigger for process virtualization: Fulfilling knowledge work process requirements for remote work	443
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems	404
Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility	229
Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems	228
Gamification and online impulse buying: The moderating effect of gender and age	225
The Egyptian protest movement in the twittersphere: An investigation of dual sentiment pathways of communication	207
Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective	180
Where knowledge management and information management meet: Research directions	160
Outcome-based contracts – Linking technology, ownership and reputations	152
Editorial Board	151
Impression management strategies on enterprise social media platforms: An affordance perspective	149
Blockchain as a driving force for federalism: A theory of cross-organizational task-technology fit	144
Corrigendum to “Situational awareness about data breaches and ransomware attacks: A multi-dimensional cyber threat impact framework and content analyses of practitioner-public discourses” [Internation	138
Decoding digital transformational outsourcing: The role of service providers’ capabilities	136
Global techno-politics: A review of the current status and opportunities for future research	136
Personal data strategies in digital advertising: Can first-party data outshine third-party data?	136
Assessing omitted variables bias in intention-behavior linkages: Mitigation strategies and research implications	128
A probabilistic approach to information management of order fulfilment reliability with the help of perfect-order analytics	124
How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances	121
Continuance intention of online technologies: A systematic literature review	121

Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic	119
For it is in giving that we receive: Investigating gamers’ gifting behaviour in online games	118
Investigating the moderating role of AI-enabled services on flow and awe experience	117
Social media trust: Fighting misinformation in the time of crisis	116
Influence of perceived risk on consumers’ intention and behavior in cross-border e-commerce transactions: A case study of the Tmall Global platform	116
How social media live streams affect online buyers: A uses and gratifications perspective	115
Understanding the individual labor supply and wages on digital labor platforms: A microworker perspective	109
Unlocking the potential of virtual endorsers: The role of brand-owned and brand-non-owned virtual endorsers in shaping brand attitude	107
Pathways to developing information technology-enabled capabilities in born-digital new ventures	102
Changes in emergent software development routines: The moderation effects of routine diversity	98
The double-edged effects of data privacy practices on customer responses	98
Determinants of satisfaction among social entrepreneurs in e-Government services	97
Willingness to pay for freemium services: Addressing the differences between monetization strategies	96
Elevating students’ lives through immersive learning experiences in a safe metaverse	96
Investigating negative reviews and detecting negative influencers in Yelp through a multi-dimensional social network based model	92
Extending the unified theory of acceptance and use of technology for sustainable technologies context	90
A twin data-driven approach for user-experience based design innovation	89
Digital transparency and the usefulness for open government	88
Technology readiness and the organizational journey towards AI adoption: An empirical study	88
Editorial Board	87
Disintermediation of consumer services through blockchain? The role of intermediary brands, value-added services, and privacy concerns	86
8–10% of algorithmic recommendations are ‘bad’, but… an exploratory risk-utility meta-analysis and its regulatory implications	86
The exploration of users’ perceived value from personalization and virtual conversational agents to enable a smart home assemblage– A mixed method approach	85
Is this AI sexist? The effects of a biased AI’s anthropomorphic appearance and explainability on users’ bias perceptions and trust	85
Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents	83
A meta-regression of task-technology fit in information systems research	82
The effect of the anthropomorphic design of chatbots on customer switching intention when the chatbot service fails: An expectation perspective	81
Digital innovation and entrepreneurship transformation through open data hackathons: Design strategies for successful start-up settings	79
Guest editorial: More supportive or more distractive? Investigating the negative effects of technology at the customer interface	79
Conceptualising value creation in data-driven services: The case of vehicle data	77
Early bird catches the worm! Meta-analysis of autonomous vehicles adoption – Moderating role of automation level, ownership and culture	77
Consumer engagement via interactive artificial intelligence and mixed reality	75
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector	75
The effect of fear and situational motivation on online information avoidance: The case of COVID-19	75
Measuring and profiling the topical influence and sentiment contagion of public event stakeholders	74
How does employee cultural background influence the effects of telework on job stress? The roles of power distance, individualism, and beliefs about telework	72
What makes people watch online TV clips? An empirical investigation of survey data and viewing logs	71
Fifty years of information management research: A conceptual structure analysis using structural topic modeling	70
How could quantum computing shape information systems research – An editorial perspective and future research directions	69
Analysing cooperatives’ digital maturity using a synthetic indicator	69
Shift of ambidexterity modes: An empirical investigation of the impact of artificial intelligence in customer service	68
Editorial Board	68
The double side of flow in regret and product returns: Maximizers versus satisficers	67
Digital transformation solutions of entrepreneurial SMEs based on an information error-driven T-spherical fuzzy cloud algorithm	65
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives	64
Fostering well-being: Exploring the influence of user-AI assistant relationship types on subjective well-being	64
Social media crowdsourcing for rapid damage assessment following a sudden-onset natural hazard event	64
Does the sharing economy change conventional consumption modes?	63
Being excluded in the metaverse: Impact of social ostracism on users’ psychological responses and behaviors	61
“Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society	61

Data ecosystem business models: Value propositions and value capture with Artificial Intelligence of Things	61
Editorial Board	61
Machine learning based system for managing energy efficiency of public sector as an approach towards smart cities	61
Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management	61
Firms’ use of predictive artificial intelligence for economic value creation and appropriation	59
How to deal with corruption? Examining the roles of e-government maturity, government administrative effectiveness, and virtual social networks diffusion	59
Enhancing patient wellbeing through telemedicine services: The impact of cognitive and affective service quality ratings and physicians’ long-term orientation	59
Emotional reactions and coping responses of employees to a cyber-attack: A case study	58
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences	57
Platform-based customer agility: An integrated framework of information management structure, capability, and culture	54
Online video channel management: An integrative decision support system framework	51
Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective	51
Blockchain and agency theory in supply chain management: A question of trust	51
How the emoji use in apology messages influences customers’ responses in online service recoveries: The moderating role of communication style	50
Bitcoin double-spending risk and countermeasures at physical retail locations	49
Adopting emerging information technology: A new affordances process framework	49
Guest Editorial: A special section on digital marketing	48
The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications	48
Smart city research advances in Southeast Europe	48
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses	48
The effects of trust on behavioral intention and use behavior within e-government contexts	47
The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities	47
Artificial intelligence implementation in manufacturing SMEs: A resource orchestration approach	45
Design characteristics and service experience with e-government services: A public value perspective	45
Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture	45
Unfolding the popularity of video conferencing apps – A privacy calculus perspective	45
Consumer engagement in social media brand communities: A literature review	44
Working around inadequate information systems in the workplace: An empirical study in Romania	44
Contributing to the current research agenda in digital transformation in the context of smart cities	44