Journal of Operations Management

Papers
(The median citation count of Journal of Operations Management is 2. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-04-01 to 2025-04-01.)
ArticleCitations
Uncertainty in healthcare operations: How hospitals weather the perfect storm204
Towards the Integration of Precision Medicine in Psychiatric Care Delivery: Evaluating the Impact of Clinical Guidelines on Drug‐Related Adverse Events118
The role of communication style in adaptation to interorganizational project disruptions94
Last‐minute coordination: Adapting to demand to support last‐mile operations82
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Editorial: Toyota Production System practices asFast‐and‐Frugalheuristics54
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Rethinking Six Sigma: Learning from practice in a digital age50
Impact of working capital on firm performance: DoesITmatter?49
The effects of surge pricing on driver behavior in the ride‐sharing market: Evidence from a quasi‐experiment45
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Need for speed, but how much does it cost? Unpacking the fee‐speed relationship in Bitcoin transactions39
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Closed‐loop supply chains with product remanufacturing: Challenges and opportunities32
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Correction to “An Investigation of Corporate Social Responsibility Conformity: The Roles of Network Prominence and Supply Chain Partners”32
Explicating the microfoundations of operational excellence in services: A capabilities perspective31
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Accounting for cross‐location technological heterogeneity in the measurement of operations efficiency and productivity26
Real‐time demands, restaurant density, and delivery reliability: An empirical analysis of on‐demand meal delivery25
Digital transformation in operations management: Fundamental change through agency reversal25
Designing the transition to operations in large inter‐organizational projects: Strategy, structure, process, and people25
The impact of foreign competition on domestic firms' product quality: Evidence from a quasi‐natural experiment in the United States24
Innovation in complex assembled electronic products: An analysis of the evolution of television components24
The impact of governmental COVID‐19 measures on manufacturers' stock market valuations: The role of labor intensity and operational slack22
People, performance and transition: A case study of psychological contract and stakeholder orientation in the Toyota Australia plant closure22
Does leader disability status influence the operational performance of teams with individuals with disabilities? An empirical study in the apparel industry21
Revenue management in a refurbishing duopoly with cannibalization21
Strengthening supply chain resilience during COVID‐19: A case study of JD.com20
The impact of poverty on base of the pyramid operations: Evidence from mobile money in Africa20
The roles of locus of causality and buyer attribution in resolution of recurrent supplier‐induced disruptions20
Accelerating vehicle fleet turnover to achieve sustainable mobility goals19
Empirically grounding analytics (EGA) research in the Journal of Operations Management19
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The consequences of self‐reporting biases: Evidence from the crash preventability program17
The signaling effect of supplier's customer network instability on service price: Insights from the container shipping charter market17
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Abundance Versus Scarcity: An Experimental Study of Financially Constrained Newsvendors16
Product personalization and brand retailer performance: The critical role of brand retailer‐upstream supplier control15
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Friend or foe? The impact of refurbished products in markets with network effects and standards competition14
Supply Base attributes and diversion risk in a supply chain for hazardous pharmaceutical products14
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Vulnerability diffusions in software product networks13
Hospital and surgeon experience and patient health outcomes after coronary artery bypass graft surgery13
The impact of project‐based interorganizational networks: Evidence from the Chinese movie industry12
All along the asset life cycle: Research opportunities for operations and supply chain management12
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Possibility theory: A foundation for theoretical and empirical explorations of uncertainty11
When do part‐time workers increase effectiveness? A study of food banks and the SNAP program outreach11
Gender mismatch and bias in people‐centric operations: Evidence from a randomized field experiment11
Into the unknown? Explaining management nonresponse after a supply‐base disruption11
A behavioral perspective on service center routing: The role of inertia11
How information technology automates and augments processes: Insights from Artificial‐Intelligence‐based systems in professional service operations10
Thinking alike or not: Performance implications of transactional psychological contract congruence in buyer–supplier new product development projects10
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Impact of the U.S.–China trade war on the operating performance of U.S. firms: The role of outsourcing and supply base complexity10
Registered reports in operations management: Lessons from an experimental trial10
Evaluating quality reward and other interventions to mitigate US drug shortages10
Introduction to the special issue on “Technology management in a global context: From enterprise systems to technology disrupting operations and supply chains”10
Emphasizing worker identification with skills to increase helping and productivity in production: A field experiment10
Stock market reaction to global supply chain disruptions from the 2018 US government ban on ZTE9
Network orchestration in a large inter‐organizational project9
Product variety in local grocery stores: Differential effects on stock‐keeping unit level sales9
Supply chain transparency: Consumer reactions to incongruent signals9
From target to actor: Contagion of honesty and deception across buyer–supplier negotiations9
Demand planning for the digital supply chain: How to integrate human judgment and predictive analytics9
Global buyer–supplier networks and innovation: The role of technological distance and technological breadth9
Customer base environmental disclosure and supplier greenhouse gas emissions: A signaling theory perspective9
Competition and slack: The role of tariffs on cost stickiness9
The cost of convenience: Ridehailing and traffic fatalities9
Supply chain representation on the board of directors and firm performance: A balance of relational rents and agency costs8
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Realizing supply chain agility under time pressure: Ad hoc supply chains during the COVID‐19 pandemic8
Consignment inventory shrinkage in general and physician preference medical supplies: An empirically‐grounded analytical investigation7
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Supplier bottleneck and information dissemination7
Examining the role of single versus dual decision‐making approach for patient care: Evidence from cardiology patients7
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Public policy and operations management6
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Justice in time: A theory of constraints approach6
Cross‐item learning for volatile demand forecasting: An intervention with predictive analytics6
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Building responsive and resilient supply chains: Lessons from the COVID‐19 disruption6
Toward health promotion and prevention: Evidence from a food and health partnership model of care6
Benchmark and performance progression: Examining the roles of market competition and focus6
Meaningful Theoretical Pathways for Research Contributions6
Show, don't tell: Education and physical exposure effects in remanufactured product markets5
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A lean view of lean5
Closed loop supply chains in apparel: Current state and future directions5
Gender mismatch and bias in people‐centric operations: Evidence from a randomized field experiment4
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An empirically grounded analytical approach to hog farm finishing stage management: Deep reinforcement learning as decision support and managerial learning tool4
Trade credits and visit frequency: The role of order financing on logistics efficiency in the nanostore setting4
Reengineering professional services through automation, remote outsourcing, and task delegation4
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Mitigating the curse of complexity: The role of focus and the implications for costs of care4
Collaborative dynamics in open source software development: Unveiling the influence of team interaction and the role of project manager4
Survive the economic downturn: Operating flexibility, productivity, and stock crash4
Channel transparency and omnichannel retailing: The impact of sharing retail store product availability information3
Strategic behavior for hotel standby upgrade programs: Empirical evidence and pricing implications3
Towards a theory of informal supply networks: An exploratory case study of the Za'atari refugee camp3
Gomory Award Highlights the Impact of Industry Studies Research at JOM3
The point of no return? Restrictive changes to lenient return policies and consumer reactions to them3
Behavioral multi‐lever decision‐making: A study of consumer return policy, price, and inventory decisions2
Opportunistic innovation in the age of digital services2
Antecedent configurations toward supply chain resilience: The joint impact of supply chain integration and big data analytics capability2
Locking in overseas buyers amid geopolitical conflicts2
Estimating impacts of logistics processes on online customer ratings: Consequences of providing technology‐enabled order tracking data to customers2
Using algorithms to improve knowledge work2
The inseparable two: Impact of prior success and failure on new product development project discontinuation2
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What servicizing demands of a company: The need for inter‐functional coordination2
The impact of waiting on customer‐instigated service time: Field evidence from a live‐chat contact center2
An investigation of corporate social responsibility conformity: The roles of network prominence and supply chain partners2
Emerging technologies and the use case: A multi‐year study of drone adoption2
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