Journal of Operations Management

Papers
(The median citation count of Journal of Operations Management is 3. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-09-01 to 2025-09-01.)
ArticleCitations
250
Issue Information132
103
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Explicating the microfoundations of operational excellence in services: A capabilities perspective102
Accelerating vehicle fleet turnover to achieve sustainable mobility goals97
Designing the transition to operations in large inter‐organizational projects: Strategy, structure, process, and people93
The impact of governmental COVID‐19 measures on manufacturers' stock market valuations: The role of labor intensity and operational slack79
Closed‐loop supply chains with product remanufacturing: Challenges and opportunities78
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69
67
Issue Information67
Hospital and surgeon experience and patient health outcomes after coronary artery bypass graft surgery61
On‐Demand Schedules, Worker Absenteeism and Patient Dissatisfaction in Home Care Services59
Strange Dance Partners: Supply Chain Cyberattacks and Chained Vulnerability49
Impact of the U.S.–China trade war on the operating performance of U.S. firms: The role of outsourcing and supply base complexity46
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Gender mismatch and bias in people‐centric operations: Evidence from a randomized field experiment39
Toward health promotion and prevention: Evidence from a food and health partnership model of care37
Public policy and operations management37
34
An empirically grounded analytical approach to hog farm finishing stage management: Deep reinforcement learning as decision support and managerial learning tool34
Issue Information34
Survive the economic downturn: Operating flexibility, productivity, and stock crash32
Reflecting on 6 years as co‐Editors‐in‐Chief of JOM32
Riding the waves of uncertainty: Towards strategic agility in medicine supply systems31
Carbon neutrality: Operations management research opportunities30
Field experiments in operations management30
Empirical research methods department: Mission, learnings, and future plans30
Bespoke supply‐chain resilience: The gap between theory and practice28
Evolutions of Omni‐Channel Fulfillment Performance: An In‐Depth Case Study in Grocery Retailing28
Empirically Grounding Analytics (EGA) Research: Approaches, Contributions, and Examples28
Do voluntary environmental programs matter? Evidence from the EPA SmartWay program26
A hidden anchor: The influence of service levels on demand forecasts25
To Fill a Hollow Core: Roles of Firm Knowledge When Outsourcing Core Component During Technological Change25
Mitigating upstream disruptions: Effects of extended inventories in first‐ and second‐tier suppliers25
Issue Information24
Managing a portfolio of environmental projects: Focus, balance, and environmental management capabilities24
How do suppliers respond to institutional complexity? Examining voluntary public environmental disclosure in a global manufacturing supply network24
Advancing the marketing‐operations interface in omnichannel retail24
Innovation intermediation in supply networks: Addressing shortfalls in buyer and supplier capabilities for collaborative innovation21
Issue Information21
When Complexity Meets Complexity: COVID‐19‐Induced Supply Chain Disruptions and Strategy Portfolio Efficiency21
Uncertainty in healthcare operations: How hospitals weather the perfect storm20
Last‐minute coordination: Adapting to demand to support last‐mile operations20
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Rethinking Six Sigma: Learning from practice in a digital age20
The roles of locus of causality and buyer attribution in resolution of recurrent supplier‐induced disruptions20
Accounting for cross‐location technological heterogeneity in the measurement of operations efficiency and productivity19
Revenue management in a refurbishing duopoly with cannibalization18
From target to actor: Contagion of honesty and deception across buyer–supplier negotiations17
Issue Information17
The impact of project‐based interorganizational networks: Evidence from the Chinese movie industry17
Switching the Telescope Lens: A Sociomaterial Perspective of Sustainable Agricultural (Proto)Practices Transfer in an Agrifood Supply Chain17
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Stock market reaction to global supply chain disruptions from the 2018 US government ban on ZTE17
When do part‐time workers increase effectiveness? A study of food banks and the SNAP program outreach17
The role of communication style in adaptation to interorganizational project disruptions17
Examining the role of single versus dual decision‐making approach for patient care: Evidence from cardiology patients16
Reference‐dependent preferences in flat penalty service‐level contracts16
Strategic behavior for hotel standby upgrade programs: Empirical evidence and pricing implications16
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Meaningful Theoretical Pathways for Research Contributions16
Issue Information16
What servicizing demands of a company: The need for inter‐functional coordination15
Estimating impacts of logistics processes on online customer ratings: Consequences of providing technology‐enabled order tracking data to customers15
Managing coopetition dynamics: A longitudinal study of a multiparty alliance formation in a large utilities project15
Beyond the Yield: Enhancing Agricultural Sustainability Through Operations Management15
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Encounter Decisions for Patients With Diverse Sociodemographic Characteristics: Predictive Analytics of EMR Data From a Large Chain of Clinics15
From the Boardroom to the Jobsite: Female Board Representation and Workplace Safety14
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Improving care transitions with standardized peer mentoring: Evidence from intervention based research using randomized control trial14
14
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The institutionalization of sharing economy platforms in China14
Emancipatory technology and developing‐world supply chains: A case study of African women gemstone miners12
Transition paths for condition‐based maintenance‐driven smart services12
Examining sharing economy operations: A process perspective12
Follow‐suit or free‐ride? A relational view of CSR diffusion in a supply chain with customer–supplier closure12
Supplier inventory leanness and financial performance12
Causal inference under selection on observables in operations management research: Matching methods and synthetic controls12
What doesn't kill you makes you stronger? Evidence from vampire attacks on decentralized exchange and non‐fungible token marketplace12
An analysis of operating efficiency and policy implications in last‐mile transportation following Amazon's integration11
Rent, Retrieve, Repeat Until Sold: Demand Process Specification and Modular Estimation Framework for the Rent‐to‐Own Business11
Fitting digital visualization board transitions to shop floor tasks11
Aims and criteria for advancing technology management research at the Journal of Operations Management11
10
Incentivizing Blockchain Participation Through Task Assignment Mechanisms: Evidence From a Natural Experiment of Consensus Protocols on Ethereum10
10
Strengthening supply chain resilience during COVID‐19: A case study of JD.com9
People, performance and transition: A case study of psychological contract and stakeholder orientation in the Toyota Australia plant closure9
Taking Turns Leading? Rotational Leadership in New Product Development Projects With Supplier Involvement9
The impact of foreign competition on domestic firms' product quality: Evidence from a quasi‐natural experiment in the United States9
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Issue Information9
Prescribers Under Pressure? An Examination of Healthcare Policy, Prescribing Workload, and Competition on Opioid Prescribing9
8
Competition and slack: The role of tariffs on cost stickiness8
Impact of working capital on firm performance: DoesITmatter?8
Realizing supply chain agility under time pressure: Ad hoc supply chains during the COVID‐19 pandemic7
Product personalization and brand retailer performance: The critical role of brand retailer‐upstream supplier control7
Evaluating quality reward and other interventions to mitigate US drug shortages7
The cost of convenience: Ridehailing and traffic fatalities7
Vulnerability diffusions in software product networks7
Registered reports in operations management: Lessons from an experimental trial7
The moderating influence of supplier culture on the relationship between buyer power and supplier shirking6
Issue Information6
Demand planning for the digital supply chain: How to integrate human judgment and predictive analytics6
Issue Information6
Developing Generative AI for Value Co‐Creation: An Intervention‐Based Randomized Field Experiment in a Healthcare Context6
Network orchestration in a large inter‐organizational project6
Building responsive and resilient supply chains: Lessons from the COVID‐19 disruption6
The point of no return? Restrictive changes to lenient return policies and consumer reactions to them6
The inseparable two: Impact of prior success and failure on new product development project discontinuation5
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Global operations and supply‐chain management under the political economy4
Designing technology for on‐demand delivery: The effect of customer tipping on crowdsourced driver behavior and last mile performance4
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Behavioral multi‐lever decision‐making: A study of consumer return policy, price, and inventory decisions4
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Can mass customization slow fast fashion down? The impact on time‐to‐disposal and willingness‐to‐pay4
Beyond Money: Incentive Effects of Tokenized Ownership on User Contribution in DAOs4
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4
An empirical analysis of process improvement from best practice adoption: A study of stroke care best practices4
How deadline orientation and architectural modularity influence software quality and job satisfaction3
Do mid‐level providers enhance hospital cost per discharge or triple aim performance efficiency? An exploratory analysis3
Helping hampered bidders—Do subsidy auctions work as intended?3
Supervised machine learning for theory building and testing: Opportunities in operations management3
Correction to “An Investigation of Corporate Social Responsibility Conformity: The Roles of Network Prominence and Supply Chain Partners”3
Steering through the storm: Environmental uncertainty and delivery performance3
Working from home and firm resilience to the COVID‐19 pandemic3
Platform evolution in large inter‐organizational collaborative research programs3
Real‐time demands, restaurant density, and delivery reliability: An empirical analysis of on‐demand meal delivery3
Effects of feedback in manufacturing: A field experiment using smartwatch technology3
Introduction to the special issue on mobility, climate change, and economic inequality3
The impact of chief risk officer appointments on firm risk and operational efficiency3
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