Journal of Operations Management

Papers
(The median citation count of Journal of Operations Management is 3. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-11-01 to 2025-11-01.)
ArticleCitations
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Explicating the microfoundations of operational excellence in services: A capabilities perspective111
Closed‐loop supply chains with product remanufacturing: Challenges and opportunities110
How Middle Managers Affect Frontline Idea Generation: Evidence From Healthcare Operations104
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Designing the transition to operations in large inter‐organizational projects: Strategy, structure, process, and people88
Accelerating vehicle fleet turnover to achieve sustainable mobility goals84
The impact of governmental COVID‐19 measures on manufacturers' stock market valuations: The role of labor intensity and operational slack79
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The Role of Public and Buyer‐Driven Governance for Supplier Sustainability Development in China71
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On‐Demand Schedules, Worker Absenteeism and Patient Dissatisfaction in Home Care Services65
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Hospital and surgeon experience and patient health outcomes after coronary artery bypass graft surgery48
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Strange Dance Partners: Supply Chain Cyberattacks and Chained Vulnerability45
Impact of the U.S.–China trade war on the operating performance of U.S. firms: The role of outsourcing and supply base complexity42
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Toward health promotion and prevention: Evidence from a food and health partnership model of care39
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Survive the economic downturn: Operating flexibility, productivity, and stock crash37
Gender mismatch and bias in people‐centric operations: Evidence from a randomized field experiment35
An empirically grounded analytical approach to hog farm finishing stage management: Deep reinforcement learning as decision support and managerial learning tool35
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The Internet of Things: Reducing the Bullwhip Effect in Hospital Supply Chains33
Reflecting on 6 years as co‐Editors‐in‐Chief of JOM32
Empirically Grounding Analytics (EGA) Research: Approaches, Contributions, and Examples32
Field experiments in operations management30
Evolutions of Omni‐Channel Fulfillment Performance: An In‐Depth Case Study in Grocery Retailing29
Carbon neutrality: Operations management research opportunities28
Riding the waves of uncertainty: Towards strategic agility in medicine supply systems28
Empirical research methods department: Mission, learnings, and future plans27
How do suppliers respond to institutional complexity? Examining voluntary public environmental disclosure in a global manufacturing supply network27
Do voluntary environmental programs matter? Evidence from the EPA SmartWay program27
To Fill a Hollow Core: Roles of Firm Knowledge When Outsourcing Core Component During Technological Change27
Bespoke supply‐chain resilience: The gap between theory and practice27
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Mitigating upstream disruptions: Effects of extended inventories in first‐ and second‐tier suppliers26
A hidden anchor: The influence of service levels on demand forecasts26
When Complexity Meets Complexity: COVID‐19‐Induced Supply Chain Disruptions and Strategy Portfolio Efficiency25
Beyond Discrete‐Time Hazard Regression: Bayesian Regularization for Dynamic Churn Modeling24
Managing a portfolio of environmental projects: Focus, balance, and environmental management capabilities23
Innovation intermediation in supply networks: Addressing shortfalls in buyer and supplier capabilities for collaborative innovation22
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Advancing the marketing‐operations interface in omnichannel retail21
Rethinking Six Sigma: Learning from practice in a digital age21
The roles of locus of causality and buyer attribution in resolution of recurrent supplier‐induced disruptions20
Last‐minute coordination: Adapting to demand to support last‐mile operations20
The role of communication style in adaptation to interorganizational project disruptions20
Accounting for cross‐location technological heterogeneity in the measurement of operations efficiency and productivity20
Uncertainty in healthcare operations: How hospitals weather the perfect storm20
Revenue management in a refurbishing duopoly with cannibalization20
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Stock market reaction to global supply chain disruptions from the 2018 US government ban on ZTE18
The impact of project‐based interorganizational networks: Evidence from the Chinese movie industry18
When do part‐time workers increase effectiveness? A study of food banks and the SNAP program outreach18
Switching the Telescope Lens: A Sociomaterial Perspective of Sustainable Agricultural (Proto)Practices Transfer in an Agrifood Supply Chain18
From target to actor: Contagion of honesty and deception across buyer–supplier negotiations18
Reference‐dependent preferences in flat penalty service‐level contracts17
Meaningful Theoretical Pathways for Research Contributions17
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Examining the role of single versus dual decision‐making approach for patient care: Evidence from cardiology patients17
Strategic behavior for hotel standby upgrade programs: Empirical evidence and pricing implications17
Estimating impacts of logistics processes on online customer ratings: Consequences of providing technology‐enabled order tracking data to customers16
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The institutionalization of sharing economy platforms in China15
What servicizing demands of a company: The need for inter‐functional coordination15
Beyond the Yield: Enhancing Agricultural Sustainability Through Operations Management15
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From the Boardroom to the Jobsite: Female Board Representation and Workplace Safety14
Managing coopetition dynamics: A longitudinal study of a multiparty alliance formation in a large utilities project14
Examining sharing economy operations: A process perspective14
Encounter Decisions for Patients With Diverse Sociodemographic Characteristics: Predictive Analytics of EMR Data From a Large Chain of Clinics14
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Improving care transitions with standardized peer mentoring: Evidence from intervention based research using randomized control trial13
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What doesn't kill you makes you stronger? Evidence from vampire attacks on decentralized exchange and non‐fungible token marketplace12
Causal inference under selection on observables in operations management research: Matching methods and synthetic controls12
Follow‐suit or free‐ride? A relational view of CSR diffusion in a supply chain with customer–supplier closure11
Supplier inventory leanness and financial performance11
The Impact of a Buyer's Incentives and Organizational Structure on Suppliers' Quality11
Emancipatory technology and developing‐world supply chains: A case study of African women gemstone miners11
Incentivizing Blockchain Participation Through Task Assignment Mechanisms: Evidence From a Natural Experiment of Consensus Protocols on Ethereum10
Transition paths for condition‐based maintenance‐driven smart services10
Aims and criteria for advancing technology management research at the Journal of Operations Management10
Fitting digital visualization board transitions to shop floor tasks10
An analysis of operating efficiency and policy implications in last‐mile transportation following Amazon's integration10
Rent, Retrieve, Repeat Until Sold: Demand Process Specification and Modular Estimation Framework for the Rent‐to‐Own Business10
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Taking Turns Leading? Rotational Leadership in New Product Development Projects With Supplier Involvement9
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People, performance and transition: A case study of psychological contract and stakeholder orientation in the Toyota Australia plant closure8
Product personalization and brand retailer performance: The critical role of brand retailer‐upstream supplier control8
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Impact of working capital on firm performance: DoesITmatter?8
Prescribers Under Pressure? An Examination of Healthcare Policy, Prescribing Workload, and Competition on Opioid Prescribing8
The impact of foreign competition on domestic firms' product quality: Evidence from a quasi‐natural experiment in the United States8
Demand planning for the digital supply chain: How to integrate human judgment and predictive analytics7
Realizing supply chain agility under time pressure: Ad hoc supply chains during the COVID‐19 pandemic7
Registered reports in operations management: Lessons from an experimental trial7
Vulnerability diffusions in software product networks7
Operational Process and Agency Considerations in Managing Emerging Technologies in Healthcare7
Evaluating quality reward and other interventions to mitigate US drug shortages7
Network orchestration in a large inter‐organizational project7
The cost of convenience: Ridehailing and traffic fatalities7
The point of no return? Restrictive changes to lenient return policies and consumer reactions to them6
The Dual Brokerage Role of Digital Platforms in the Transition to a Circular Economy6
Developing Generative AI for Value Co‐Creation: An Intervention‐Based Randomized Field Experiment in a Healthcare Context6
A Model of Hospital Patient Engagement for Value Co‐Creation: Does It Affect Performance? A U.S. Hospital Industry Study6
Building responsive and resilient supply chains: Lessons from the COVID‐19 disruption6
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The inseparable two: Impact of prior success and failure on new product development project discontinuation5
Behavioral multi‐lever decision‐making: A study of consumer return policy, price, and inventory decisions5
An empirical analysis of process improvement from best practice adoption: A study of stroke care best practices5
Beyond Money: Incentive Effects of Tokenized Ownership on User Contribution in DAOs5
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Global operations and supply‐chain management under the political economy4
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Designing technology for on‐demand delivery: The effect of customer tipping on crowdsourced driver behavior and last mile performance4
The moderating influence of supplier culture on the relationship between buyer power and supplier shirking4
Can mass customization slow fast fashion down? The impact on time‐to‐disposal and willingness‐to‐pay4
Do mid‐level providers enhance hospital cost per discharge or triple aim performance efficiency? An exploratory analysis4
Platform evolution in large inter‐organizational collaborative research programs3
Helping hampered bidders—Do subsidy auctions work as intended?3
Supervised machine learning for theory building and testing: Opportunities in operations management3
Need for speed, but how much does it cost? Unpacking the fee‐speed relationship in Bitcoin transactions3
Introduction to the special issue on mobility, climate change, and economic inequality3
Working from home and firm resilience to the COVID‐19 pandemic3
The impact of chief risk officer appointments on firm risk and operational efficiency3
Empirically grounding analytics (EGA) research in the Journal of Operations Management3
Steering through the storm: Environmental uncertainty and delivery performance3
How deadline orientation and architectural modularity influence software quality and job satisfaction3
Effects of feedback in manufacturing: A field experiment using smartwatch technology3
Correction to “An Investigation of Corporate Social Responsibility Conformity: The Roles of Network Prominence and Supply Chain Partners”3
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