OOIR: Observatory of International Research

Papers

(The H4-Index of International Journal of Hospitality Management is 56. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-01-01 to 2026-01-01.)

Article	Citations
Does perceived yuanfen impact Chinese customers’ hotel ratings?	236
The influence of baby boomers’ perceptions of well-being on their plan to age-in-place post-retirement	202
Corrigendum to “Innovation in crisis. The role of leadership and dynamic capabilities for a more innovative hospitality industry” [Int. J. Hosp. Manag. 124 (2025) 103946]	167
Developing creative service ideas through hotel customer engagement for open innovation: Focused on empowerment and motivation processes	152
Enhancing the sustainability of food waste management practices in emerging economies’ hospitality industry through SECA multi-criteria group decision-making	141
Antecedents and consequences of service staff’s advice-giving frequency on diners’ overordering behavior	136
How can foodstagramming improve dining outcomes? A normative focus perspective	131
Look before you leap: Comparison and profiles of hotel price determinants in four European markets	128
What can hotels learn from the last recovery? Examining hotel occupancy rate and the guest experience	124
You are what you speak: Influence of future time reference (FTR) in healthy menu promotion	124
The power of sound: The impact of auditory features in hotel short influencer-generated videos on viewer engagement	109
Decoding the shared pathways of consumer technology experience in hospitality and tourism: A meta-analysis	103
The impact of quantitative and qualitative job insecurity on employees’ mental health and critical work-related performance: Exploring the role of employability and gender differences	102
Decoding the information quantity-quality paradox: How eWOM volume influences consumption value uncertainties	102
Crisis-driven innovation in hospitality: How do international hotel chains innovate to recover from a global crisis?	101
The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry	99
Customer satisfaction and loyalty with online consumer reviews: Factors affecting revisit intentions	98
Twenty-two years of International Journal of Hospitality Management: A bibliometric analysis 2000–2021	97
Intelligence and humanness as key drivers of service value in Generative AI chatbots	93
Improving travel experience for hotel guests: Policy recommendations for pet-friendly hotels	92
Residents’ sense of safety in senior living communities: A conceptual paper	91
The importance of information quality according to the type of employee in the airline industry: Robot versus human	90
Impact of customer incivility on restaurant employee stress spread and turnover: COVID-19 vaccination mandate	87
Consumers’ willingness to use the Metaverse for information search: An investigation of the underlying mechanism and critical determinants	87
The effect of hotel brand affiliation on commercial mortgage loan underwriting in the lodging sector	85

Drivers of hotel guests’ choice of smart products: Applying a complexity theory involving TAM, technology readiness, TPB, and emotion factors	83
Ethical leadership in tourism and hospitality management: A systematic literature review and research agenda	83
Ghost kitchens on the rise: Effects of knowledge and perceived benefit-risk on customers’ behavioral intentions	81
Managers’ perspectives on restaurant food waste separation intention: The roles of institutional pressures and internal forces	80
Entrepreneurship in the hospitality and tourism industry: A clustered research agenda	78
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients	78
The progressive impact of career calling on voice behaviors through learning goal orientation: A moderated mediation model with affect spin	76
Negative signals on Peer-to-Peer platforms: The impact of cancellations on host performance across different property types	75
Understanding the value of host-guest intimacy behind online reviews of Airbnb	73
Immigrant hospitality workers: Familism, acculturation experiences, and perception of workplace	73
Unpacking the link between servant leadership and followers’ helping behavior: The mediating role of followers’ servant attitude and the moderating effect of relational identity	72
Taste, trend, and turmoil: Tracking the life cycle of internet-famous restaurants through customer satisfaction	71
Driving human-robot value co-creation in hospitality: The role of artificial empathy	70
Service Experience and Customers’ eWOM Behavior on Social Media Platforms: The Role of Platform Symmetry	69
Let Me Engage You: Peer engagement behaviour on peer-to-peer platforms	68
Does consumers’ reveal engagement behaviours in artificial intelligence (AI)-based technologies? The dynamics of perceived value and self-congruence	67
Deep learning mechanism and big data in hospitality and tourism: Developing personalized restaurant recommendation model to customer decision-making	66
Team leader humility and team proactive customer service behavior: A regulatory focus perspective	65
Leader aggressive humor and hospitality employees’ time theft: The roles of ego depletion and self-compassion	65
AI-generated recommendations: Roles of language style, perceived AI human-likeness, and recommendation agent	62
Food and wine resources as co-experiential attributes: A qualitative investigation across eight countries	62
A healing touch: Understanding the ‘culture of hospitality’ in chiropractic clinics	60
Examining employees' affective and behavioral responses to internal crisis communication in times of COVID-19	59
Editorial Board	59
Reprint of: A healing touch: Understanding the ‘culture of hospitality’ in chiropractic clinics	59
Think crisis-think female？Female top management team member replacement in the hospitality and tourism firms	59
A qualitative assessment of hotel employee engagement in anti-human-trafficking initiatives	59
Editorial Board	57
Editorial Board	57
Owned media or earned media? The influence of social media types on impulse buying intention in internet celebrity restaurants	56
Returns to scale, technical and efficiency changes in the Spanish hotel industry using technological heterogeneity models	56