OOIR: Observatory of International Research

Papers

(The H4-Index of International Journal of Hospitality Management is 53. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-09-01 to 2025-09-01.)

Article	Citations
The influence of baby boomers’ perceptions of well-being on their plan to age-in-place post-retirement	208
Does perceived yuanfen impact Chinese customers’ hotel ratings?	169
Look before you leap: Comparison and profiles of hotel price determinants in four European markets	167
Residents’ sense of safety in senior living communities: A conceptual paper	146
Improving travel experience for hotel guests: Policy recommendations for pet-friendly hotels	139
Decoding the information quantity-quality paradox: How eWOM volume influences consumption value uncertainties	133
You are what you speak: Influence of future time reference (FTR) in healthy menu promotion	122
Developing creative service ideas through hotel customer engagement for open innovation: Focused on empowerment and motivation processes	120
Antecedents and consequences of service staff’s advice-giving frequency on diners’ overordering behavior	116
Corrigendum to “Innovation in crisis. The role of leadership and dynamic capabilities for a more innovative hospitality industry” [Int. J. Hosp. Manag. 124 (2025) 103946]	111
Enhancing the sustainability of food waste management practices in emerging economies’ hospitality industry through SECA multi-criteria group decision-making	107
Ghost kitchens on the rise: Effects of knowledge and perceived benefit-risk on customers’ behavioral intentions	106
The importance of information quality according to the type of employee in the airline industry: Robot versus human	106
Crisis-driven innovation in hospitality: How do international hotel chains innovate to recover from a global crisis?	101
Drivers of hotel guests’ choice of smart products: Applying a complexity theory involving TAM, technology readiness, TPB, and emotion factors	93
What can hotels learn from the last recovery? Examining hotel occupancy rate and the guest experience	93
Twenty-two years of International Journal of Hospitality Management: A bibliometric analysis 2000–2021	89
Consumers’ willingness to use the Metaverse for information search: An investigation of the underlying mechanism and critical determinants	86
Impact of the COVID-19 pandemic on management-level hotel employees’ work behaviors: Moderating effects of working-from-home	83
How can foodstagramming improve dining outcomes? A normative focus perspective	82
Managers’ perspectives on restaurant food waste separation intention: The roles of institutional pressures and internal forces	81
Impact of customer incivility on restaurant employee stress spread and turnover: COVID-19 vaccination mandate	80
The impact of quantitative and qualitative job insecurity on employees’ mental health and critical work-related performance: Exploring the role of employability and gender differences	80
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients	79
Decoding the shared pathways of consumer technology experience in hospitality and tourism: A meta-analysis	78

The effects of psychological capital, social capital, and human capital on hotel employees’ occupational stress and turnover intention	74
Customer satisfaction and loyalty with online consumer reviews: Factors affecting revisit intentions	71
The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry	69
Ethical leadership in tourism and hospitality management: A systematic literature review and research agenda	69
The effect of hotel brand affiliation on commercial mortgage loan underwriting in the lodging sector	68
Editorial Board	68
Intelligence and humanness as key drivers of service value in Generative AI chatbots	68
Editorial Board	65
The Gen Z attitude-behavior gap in sustainability-framed eWOM: A generational cohort theory perspective	65
Examining employees' affective and behavioral responses to internal crisis communication in times of COVID-19	64
Negative signals on Peer-to-Peer platforms: The impact of cancellations on host performance across different property types	64
Think crisis-think female？Female top management team member replacement in the hospitality and tourism firms	64
Unpacking the link between servant leadership and followers’ helping behavior: The mediating role of followers’ servant attitude and the moderating effect of relational identity	63
Food and wine resources as co-experiential attributes: A qualitative investigation across eight countries	62
Clarifying the effect of green demarketing on sustainable performance in the service industry: Does green learning matter?	61
A qualitative assessment of hotel employee engagement in anti-human-trafficking initiatives	60
Does consumers’ reveal engagement behaviours in artificial intelligence (AI)-based technologies? The dynamics of perceived value and self-congruence	60
The impact of sustainability certifications on performance and competitive action in hotels	59
Exploring MCI and TPB in the context of self-driving robot food delivery services: A cross-national study	59
Service Experience and Customers’ eWOM Behavior on Social Media Platforms: The Role of Platform Symmetry	58
Are you ready for robot services? Exploring robot-service adoption behaviors of hotel-goers	57
When employees feel betrayed: The mediating role of psychological contract violation on nepotism and workplace commitment in the hotel industry	57
Owned media or earned media? The influence of social media types on impulse buying intention in internet celebrity restaurants	57
How does COVID-19 differ from previous crises? A comparative study of health-related crisis research in the tourism and hospitality context	56
A research agenda for occupational safety, health, & well-being in hospitality & tourism management	55
Editorial Board	54
Team leader humility and team proactive customer service behavior: A regulatory focus perspective	53
Returns to scale, technical and efficiency changes in the Spanish hotel industry using technological heterogeneity models	53