OOIR: Observatory of International Research

Papers

(The H4-Index of International Journal of Hospitality Management is 52. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-06-01 to 2025-06-01.)

Article	Citations
You are what you speak: Influence of future time reference (FTR) in healthy menu promotion	190
The influence of baby boomers’ perceptions of well-being on their plan to age-in-place post-retirement	150
The effect of hotel brand affiliation on commercial mortgage loan underwriting in the lodging sector	140
Does perceived yuanfen impact Chinese customers’ hotel ratings?	131
Residents’ sense of safety in senior living communities: A conceptual paper	129
Look before you leap: Comparison and profiles of hotel price determinants in four European markets	125
Corrigendum to “Innovation in crisis. The role of leadership and dynamic capabilities for a more innovative hospitality industry” [Int. J. Hosp. Manag. 124 (2025) 103946]	118
What can hotels learn from the last recovery? Examining hotel occupancy rate and the guest experience	111
The importance of information quality according to the type of employee in the airline industry: Robot versus human	109
Drivers of hotel guests’ choice of smart products: Applying a complexity theory involving TAM, technology readiness, TPB, and emotion factors	105
Impact of customer incivility on restaurant employee stress spread and turnover: COVID-19 vaccination mandate	98
Improving travel experience for hotel guests: Policy recommendations for pet-friendly hotels	98
Decoding the shared pathways of consumer technology experience in hospitality and tourism: A meta-analysis	96
Impact of the COVID-19 pandemic on management-level hotel employees’ work behaviors: Moderating effects of working-from-home	94
Consumers’ willingness to use the Metaverse for information search: An investigation of the underlying mechanism and critical determinants	93
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients	91
The effects of psychological capital, social capital, and human capital on hotel employees’ occupational stress and turnover intention	91
Ethical leadership in tourism and hospitality management: A systematic literature review and research agenda	85
Decoding the information quantity-quality paradox: How eWOM volume influences consumption value uncertainties	85
Ghost kitchens on the rise: Effects of knowledge and perceived benefit-risk on customers’ behavioral intentions	84
Developing creative service ideas through hotel customer engagement for open innovation: Focused on empowerment and motivation processes	80
The impact of quantitative and qualitative job insecurity on employees’ mental health and critical work-related performance: Exploring the role of employability and gender differences	76
Twenty-two years of International Journal of Hospitality Management: A bibliometric analysis 2000–2021	76
How can foodstagramming improve dining outcomes? A normative focus perspective	75
Crisis-driven innovation in hospitality: How do international hotel chains innovate to recover from a global crisis?	75

Customer satisfaction and loyalty with online consumer reviews: Factors affecting revisit intentions	74
Managers’ perspectives on restaurant food waste separation intention: The roles of institutional pressures and internal forces	73
Editorial Board	72
The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry	72
A healing touch: Understanding the ‘culture of hospitality’ in chiropractic clinics	70
Editorial Board	70
How does COVID-19 differ from previous crises? A comparative study of health-related crisis research in the tourism and hospitality context	70
Think crisis-think female？Female top management team member replacement in the hospitality and tourism firms	69
Driving human-robot value co-creation in hospitality: The role of artificial empathy	66
Negative signals on Peer-to-Peer platforms: The impact of cancellations on host performance across different property types	64
Team leader humility and team proactive customer service behavior: A regulatory focus perspective	64
Examining employees' affective and behavioral responses to internal crisis communication in times of COVID-19	64
Let Me Engage You: Peer engagement behaviour on peer-to-peer platforms	63
Editorial Board	63
Taste, trend, and turmoil: Tracking the life cycle of internet-famous restaurants through customer satisfaction	62
Returns to scale, technical and efficiency changes in the Spanish hotel industry using technological heterogeneity models	61
The progressive impact of career calling on voice behaviors through learning goal orientation: A moderated mediation model with affect spin	60
Exploring MCI and TPB in the context of self-driving robot food delivery services: A cross-national study	60
A qualitative assessment of hotel employee engagement in anti-human-trafficking initiatives	59
Reprint of: A healing touch: Understanding the ‘culture of hospitality’ in chiropractic clinics	59
Owned media or earned media? The influence of social media types on impulse buying intention in internet celebrity restaurants	59
The impact of sustainability certifications on performance and competitive action in hotels	58
Understanding the value of host-guest intimacy behind online reviews of Airbnb	57
When employees feel betrayed: The mediating role of psychological contract violation on nepotism and workplace commitment in the hotel industry	56
Service Experience and Customers’ eWOM Behavior on Social Media Platforms: The Role of Platform Symmetry	54
Formal versus casual: How do customers respond to service robots’ uniforms? The roles of service type and language style	54
Process vs. outcome: Effects of food photo types in online restaurant reviews on consumers’ purchase intention	54
Food delivery application quality in customer brand loyalty formation: Identifying its antecedent and outcomes	52
Leader aggressive humor and hospitality employees’ time theft: The roles of ego depletion and self-compassion	52