Public Relations Review

Papers
(The median citation count of Public Relations Review is 3. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-04-01 to 2025-04-01.)
ArticleCitations
Editorial Board82
A case for the plausibility of public relations licensing: The carrot of privileged communication48
Effects of AI versus human source attribution on trust and forgiveness in the identical corporate apology statement for a data breach scandal45
Why go the extra mile? Re-engaging quiet quitters through dialogic communication and community building in the workplace43
Examining message framing in a higher education crisis: A qualitative analysis of organizational perspectives and media portrayals40
The processes-to-end(s) paradox of public relations36
Social media advocacy and gun violence: Applying the engagement model to nonprofit organizations’ communication efforts35
Identity resilience in times of mediatization: Comparing employees’ with citizens’ perceptions of a public organization34
Framing, agency, and athlete activism: The case of simone biles at the 2020 olympics32
Plain old Bess in a different dress? Disruptions of public relations in the digital age30
Editorial Board30
Spotlight on a complex crisis spillover: A multi-organisational perspective on rebuilding trust and reducing distrust in the Australian banking industry28
It is all in the name: Toward a typology of public relations professionals’ ethical dilemmas28
Using corporate social responsibility to enhance media reputation following a firm crisis: Evidence from China27
The impact of diversity communication on employee organizational identification and employee voice behaviors: A moderated mediation model27
Key issue operatives in an issue-driven network: Public relations as a “pocket of strength” in campus sexual assault awareness and prevention26
Social media theory in public relations: A curation of a neglected topic in public relations research25
Protecting organizational reputation during a para-crisis: The effectiveness of conversational human voice on social media and the roles of construal level, social presence, and organizational listeni25
Communicating and managing aspirational talk-action tensions: An integrated approach of CSR discourse analysis24
A quiver full of arrows: An examination of tactics employed by CEO activists in Ghana23
A cross-disciplinary review of crisis spillover research: Spillover types, risk factors, and response strategies23
Social media in public relations scholarship: A database-based systematic review of published articles from 2015 to 202023
Relationship cultivation strategies in the metaverse23
How does it depend?: A systematic review of the contingency theory of accommodation in communication scholarship23
Dissecting moral judgements: Using moral foundation theory to advance the contingency continuum22
Employees’ voice behavior in response to corporate social irresponsibility (CSI): The role of organizational identification, issue perceptions, and power distance culture21
Corporate social advocacy or social issues management? Examining state flagship universities’ responses to the killing of George Floyd21
Business-centered versus socially responsible corporate diversity communication. An assessment of stakeholder (dis)agreement on Twitter20
Navigating change in the era of COVID-19: The role of top leaders’ charismatic rhetoric and employees’ organizational identification20
The U.S. capability framework for public relations and communication management: Results of a national three-stage study20
Communicating corporate LGBTQ advocacy: A computational comparison of the global CSR discourse20
Editorial Board20
A process view of crisis misinformation: How public relations professionals detect, manage, and evaluate crisis misinformation19
What fosters interorganizational frame convergence: Examining a semantic network during the opioid crisis19
The dual-continuum approach: An extension of the contingency theory of strategic conflict management18
Engagement in context: Making meaning of the Latino community health engagement process18
Virtual community engagement: Engaging virtual communities for nation branding through sports18
Explorations on mediated communication and beyond: Toward a theory of social media17
Managing relationships on Facebook: A long-term analysis of leading companies in Germany17
New public segmentation for political public relations using political fandom: Understanding relationships between individual politicians and fans17
How do public organizations communicate their alliances on Facebook and how does the public react? A longitudinal analysis17
Beyond reputational and financial damage: Examining emotional and religious harm in a post-crisis case study of Hillsong Church17
Warranted inferences of mediation and possibility of a threshold effect: Verifying the mediating effects of anger in situational crisis communication theory16
Internal crisis communication: The effects of negative employee-organization relationships on internal reputation and employees’ unsupportive behavior16
How individuals use nonprofit organizations’ social media pages: Understanding functions of and networks from individual posts for social change16
Bias in candidate sourcing communication: Investigating stereotypical gender- and age-related frames in online job advertisements at the sectoral level16
Standing their ground: Southern white hegemonic defense of place through camouflaged narrative continuity15
Spiritual but not religious seek unrestricted connection to selves, others, and earth: Formative research on the explosive growth of an ‘inactive public’ beyond the organization15
Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder relationship marketing15
Capturing the dynamic tension in CSR discourses: Toward an integrative circuit of culture model14
Reconceptualizing employee disengagement as both attitudinal and behavioral: Narratives from China14
Political public relations, leadership, and COVID-19: A comparative assessment of Prime Ministers Ardern and Morrison on Facebook and Twitter14
Theorizing issue-driven public attention and expectations in audience responses to corporate sociopolitical activism: A mixed-method analysis13
Commentary is free: Issue management and gaining capital with thought leadership13
Networks of international public relations production: The case of Latin American organizations’ connections to U.S. agents13
A preliminary study for developing perceived ESG scale to measure public perception toward organizations’ ESG performance13
Retelling the past crisis: Crisis memory and its influences on organizational reputation and public responses13
Consumer rewarding mechanism in global corporate activism: An experiment using the Russia-Ukraine War13
Enhancing supportive intention through perceived legitimacy: Social media influencer leadership and charismatic legitimization in CSR communication13
Coping with workplace racial discrimination: The role of internal communication12
Can we build a relationship through artificial intelligence (AI)? Understanding the impact of AI on organization-public relationships12
Restoring trust through transparency: Examining the effects of transparency strategies on police crisis communication in Mainland China12
Critical humanism for public relations: Harnessing the synergy of gender, race and sexuality research12
Enhancing Employee Engagement via Leaders’ Motivational Language in times of crisis: Perspectives from the COVID-19 outbreak12
Instilling warmth in artificial intelligence? Examining publics’ responses to AI-applied corporate ability and corporate social responsibility practices12
Increasing employee advocacy through supervisor motivating language: The mediating role of psychological conditions12
A new framework for managing “crisis spillover” as a type of sticky crisis: Initial insights from a crisis communication expert panel12
The reputational benefits of instructing information: The first test of the revised model of reputation repair11
Enhancing young consumer’s relational and behavioral outcomes: The impact of CEO activism authenticity and value alignment11
What constitutes great IDEA? An examination of corporate diversity communication on facebook and external and internal stakeholder reactions11
Social media engagement with organization-generated content: Role of visuals in enhancing public engagement with organizations on Facebook and Instagram11
Explicating the public memory dialectic in public relations: The case of Donald Trump, The Oath Keepers, and January 6, 202111
Arts promotion and Black urban displacement: Exploring the paradox of the positive in government public relations and urban renewal discourse11
Shaping media relations scholarship: A systematic review11
The state of social-mediated crisis communication research through the lens of global scholars: An updated assessment10
Exploring trauma-informed listening among public relations professionals10
Rethinking the start date for media relations and press releases: The peace movement of the 1800s10
Influence of perceptions of organizations and perceptions of issues on communicative behaviors: Roles of conspiratorial thinking and responsibility attribution10
Role conceptions of university communicators: A segmentation analysis of communication practitioners in higher education institutions10
A two-path model of the impact of LGBTQ+ diversity CSR levels on public response10
“Don’t Mess with Ukrainian Farmers”: An examination of Ukraine and Kyiv’s official Twitter accounts as crisis communication, public diplomacy, and nation building during Russian invasion10
Crime has a PR component: Public relations in U.S. mystery novels10
Regenerative crisis, social media publics and Internet trolling: A cultural discourse approach10
The paradoxical effects of communicating CSR activities: Why CSR communication has both positive and negative effects on the perception of a company’s social responsibility10
Editorial Board10
Public information officers’ use of social media monitoring: An updated analysis of current practice10
Crisis management on social media: Effect of pre-crisis inoculation strategy and midst-crisis organizational interactivity9
Examining strategic diversity communication on social media using supervised machine learning: Development, validation and future research directions9
The relationship between public-relations and journalists in WhatsApp technology9
A blame narrative approach to apologetic crisis management: The serial apologiae of United Airlines9
Conceptualizing allegiant communication behavior: A cross-national study of employees’ self-orchestration of voice and silence9
Editorial Board9
Editorial Board9
The moral foundations of responsible business: Using computational text analysis to explore the salience of morality in CSR communication9
Timeliness, responsiveness and the human voice: The effects of dialogic strategies and the mediating role of perceived communication ethicality on social media relationship building9
Confronting controversial content: Examining online narratives and frames in #CancelSpotify and #NetflixWalkout9
Emotional intelligence and public relations: An empirical review9
Managing spillover: Response strategies to another Charity’s crisis9
A temporal approach to online discussion during disasters: Applying SIR infectious disease model to predict topic growth and examining effects of temporal distance9
Artificial intelligence for internal communication: Strategies, challenges, and implications9
Presidential crisis: An analysis of Biden & Trump’s crisis communications strategies in response to allegations of sexual misconduct9
Socially stigmatized company’s CSR efforts during the COVID-19 pandemic: The effects of CSR fit and perceived motives9
Words matter: The impact of workplace verbal aggressiveness on workgroup relationship conflict, work-life conflict, and employee-organization relationships8
Dignity and respect or homocommodification? Applying moral philosophy to LGBTQ public relations8
The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training8
The experiences of English National Health Service professional communicators during the Covid-19 pandemic8
The role of public relations in a counterhegemony: A case study of the 1968 poor people’s campaign8
“A symbol of service and sacrifice, mourning and memory”: Public relations and public memory the 100th year commemoration of the tomb of the unknown soldier8
Corporate lobbying: Role perceptions and perceived influence on political decisions of public affairs professionals8
Public expectations of crisis outcomes in the social media era in China: A communication-mediated psychological mechanism8
Public relations in the new millennium: Towards a synoptic view of fifteen years of research in Public Relations Review in the 21st century (2000–2014)8
Addressing participation, belonging, and temporality in public formation and maintenance: Advancing a rhetorical approach to publics8
Modeling the antecedents and outcomes of perceived relationship investment (PRI) in nonprofit organizations8
The role of ethical leadership in building influence: Perspectives from female public relations professionals8
“OK at the moment”: The important role listening plays in the relationship between black residents and local government7
Internal public relations’ role with workplace, spirituality, and religion7
Reinforcing and challenging whiteness through crisis communication: Proposing a discourse of community repair7
Understanding how corporate social responsibility partnership factors influence nonprofit supportive intentions7
Publics’ perceptions of legitimacy in corporate social advocacy: A computational analysis of the role of ideological congruence7
Optimizing organizational corrective communication: The effects of correction placement timing, refutation detail level, and corrective narrative type on combating crisis misinformation narratives7
Integrated financial communication: Insights on the coordination and integration among investor relations and public relations departments of listed corporations in Germany, Austria and Switzerland7
An exploration of PR Week UK’s framing of specialist PR identities (1985–2010)7
Designing effective corporate social advocacy campaigns using valence, arousal, and issue salience7
Dynamics between fragmentation and unity: Identity and nonprofit relationship management in the Asian American Community7
Pushing hands and buttons: The effects of corporate social issue stance communication and online comment (in)civility on publics’ responses7
Who does (not) want to engage in internal social media? Employees’ segmentation into different user types7
The role of the corporate purpose and how investor relations officers make sense of it7
Stakeholder influence, government power, and new opportunities for Chinese Internet companies: A multilevel network analysis of cross-sector networks7
Public relations lessons from the pandemic: A systematic review of the COVID-19 research in public relations published from 2020 to early 20237
Rumor behaviors as collective problem-solving: The moderating roles of regulatory focus7
A systematic review of digital internal communication7
Agonism in the arena: Analyzing cancel culture using a rhetorical model of deviance and reputational repair7
Culture and internal communication in Chile: Linking ethical organizational culture, transparent communication, and employee advocacy6
Pragmatic optimism, crisis leadership, and contingency theory: A view from the C-suite6
Relationship cultivation and public engagement via social media during the covid-19 pandemic in China6
Exploring leisure and municipal government public relations for community: A case example of parks and recreation6
Computational strategic communication in a data-driven world6
Revisiting the SMCC model: How Chinese public relations practitioners handle social-mediated crises6
Capability gap in relation to public relations´ strategic issues in Latin America6
So sorry, now please watch: Identifying image repair strategies, sincerity and forgiveness in YouTubers’ apology videos6
Fans, friends, critics, and foes: How CSR-based stakeholder segmentation differentiates perceived corporate ethics, trust, and perceived brand quality6
Editorial Board6
Apologies as identification management: A theoretical model6
“If it can be done, it will be done:” AI Ethical Standards and a dual role for public relations6
Shaping corporate character via chatbot social conversation: Impact on organization-public relational outcomes6
Engaging universe 4.0: The case for forming a public relations-strategic intelligence hybrid6
Corporate responses to the COVID-19 pandemic by Fortune 500 companies6
Building bridges for anti-racism activism: Testing situational theory of problem solving and problem chain recognition effect6
Fake news: How emotions, involvement, need for cognition and rebuttal evidence (story vs. informational) influence consumer reactions toward a targeted organization6
Editorial Board5
Stakeholder engagement in a multicultural context: The contribution of (personal) relationship cultivation to social capital5
Impacted publics’ perceptions of crisis communication decision making5
Crisis and Emergency Risk Communication: FEMA’s Twitter use during the 2017 hurricane season5
Introducing the Co-oriented Scansis (CoS) model: A case of chatbot, Lee-Luda5
Editorial Board5
Crisis response strategy manipulation: A systematic review and a test of nuances5
Computer mediation vs. dialogic communication: How media affordances affect organization-public relationship building5
Perceptions about corporate positioning on controversial sociopolitical issues: Examining big pharma engagement with patient advocacy5
Holistic understanding of individuals’ prosocial behaviors: A configurational approach5
U.S. Fortune 500’s stakeholders engagement during the COVID-19 pandemic: Evidence for proactive approaches5
Who’s missing out? The impact of digital networking behavior & social identity on PR job search outcomes5
A call for reconfiguring evaluation models, pedagogy, and practice: Beyond reporting media-centric outputs and fake impact scores5
When publics collide: Developing the dual orientation conflict model in inter-public conflict5
Organizational legitimacy for high-risk facilities: Examining the case of NBAF5
The state of internal communication in Latin America: An international Delphi study5
How controversial businesses communicate CSR on Facebook: Insights from the Canadian cannabis industry5
Social media users’ crisis response: A lexical exploration of social media content in an international sport crisis5
A conceptual update to image restoration theory (IRT) via an analysis of the vice-presidential campaign of Kamala Harris5
Editorial Board5
Morality rules: Understanding the role of prior reputation in consequences of scansis4
Putting ethics of care into public relations: Toward a multi-level agency model4
Examining characteristics of prebunking strategies to overcome PR disinformation attacks4
Legitimacy, issue management, and gun debate4
Transparency and strategic promotion: How court press releases facilitate judicial agenda-building in Germany4
Convergence or divergence? A cross-platform analysis of climate change visual content categories, features, and social media engagement on Twitter and Instagram4
Black-owned business and passionate brand publics: A netnography of The Honey Pot Company PR crisis4
Crisis communication: The mediating role of cognitive and affective empathy in the relationship between crisis type and crisis response strategy on post-crisis reputation and forgiveness4
When public relations meets social media: A systematic review of social media related public relations research from 2006 to 20204
Toward an authentic corporate social advocacy (CSA): An internal perspective of BLM advocacy4
Public responses to nonprofit social media messages: The roles of message features and cause involvement4
Exploring online opinion leadership in the network paradigm: An analysis of influential users on Twitter shaping conversations around anthem protests by prominent athletes4
What drives a tough call: Determining the importance of contingency factors and individual characteristics in communication executives’ stance decision-making through a conjoint analysis4
Megaphoning effects of skepticism, cynicism, and situational motivation on an environmental CSR activity4
Editorial: Special issue on the spillover effect of crises4
Unpacking publics’ disengagement and information behaviors: Roles of psychological distance, feasibility and desirability in an environmental sustainability issue4
How organization response influences public sentiment and behavior in online crises: The role of response strategies, tenor of discourse and executives4
Social presence for strategic health messages: An examination of state governments' use of Twitter to tackle the Covid-19 pandemic4
Engaging through stories: Effects of narratives on individuals’ skepticism toward corporate social responsibility efforts4
Narrative persuasion by corporate CSR messages: The impact of narrative richness on attitudes and behavioral intentions via character identification, transportation, and message credibility4
What do we know about government public relations (GPR)? A systematic review of GPR in public relations literature4
Corporate sustainability as a hegemonic discourse of globalization: The discourse-historical approach as a critical issues and stakeholder analysis tool3
A relational approach to social impact: Moving beyond instrumental and consumer approaches3
Organizing community: Activist public relations as place-making3
The change process to agile public relations3
A scoping review of arab public relations scholarship3
Development of public relations research in Ghana: A systematic review3
Editorial Board3
Measuring social movement engagement: A co-creational approach to public engagement and social capital3
Together in crisis: A comparison of organizational and faith-holders’ crisis communication3
Effects of Issue Ownership, Perceived Fit, and Authenticity in Corporate Social Advocacy on Corporate Reputation3
What does learning by listening bring to citizen engagement? Lessons from a government program3
“I've never seen a client say: ‘Tell the influencer not to label this as sponsored’”: An exploration into influencer industry ethics3
Finding the path beyond reputation repair: A structural topic modeling analysis of the crisis communication paradigm in public relations3
Diplomatic first aid or first harm: The specialized communicative role of foreign temporary migrants for their host region3
Investor relations media mix: Media planning in the public relations sub-function3
Making space for activism studies in public relations curricula3
A social influence perspective toward employee-organization relationships: The role of relationship norms in employee peer networks3
The media literacy divide: Ideological framing of labor in public relations agency internship postings3
Motivating employee voicing behavior in optimizing workplace generative ai adoption: The role of organizational listening3
A tale of two kidnapings: Government response to Chibok & Dapchi attacks in Nigeria3
“Are they allowed to do that?” Content and typology of corporate socio-political positioning on TWITTER. A study of DAX-30 companies in Germany3
Situating deep learning in a relating management approach: Examining the dynamics and outcomes of contingent organization-public relationships (COPRs) in crisis3
Beyond the code: The impact of AI algorithm transparency signaling on user trust and relational satisfaction3
Building “foundational” linkages between development communication and public relations: A collaborative communication approach to development3
Serving public interests and enacting organizational values: An examination of public interest relations through AARP’s Tele-Town Halls3
Comparison study of PR curriculum and PR job posts3
Should relationships be at the heart of public relations? A meta-analysis of the antecedents and consequences of organization-public relationships3
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