Public Relations Review

Article	Citations
A quiver full of arrows: An examination of tactics employed by CEO activists in Ghana	97
Examining message framing in a higher education crisis: A qualitative analysis of organizational perspectives and media portrayals	58
Social media in public relations scholarship: A database-based systematic review of published articles from 2015 to 2020	54
The impact of diversity communication on employee organizational identification and employee voice behaviors: A moderated mediation model	53
Business-centered versus socially responsible corporate diversity communication. An assessment of stakeholder (dis)agreement on Twitter	52
Corporate social advocacy or social issues management? Examining state flagship universities’ responses to the killing of George Floyd	47
Editorial Board	40
Spotlight on a complex crisis spillover: A multi-organisational perspective on rebuilding trust and reducing distrust in the Australian banking industry	38
Plain old Bess in a different dress? Disruptions of public relations in the digital age	38
Social media advocacy and gun violence: Applying the engagement model to nonprofit organizations’ communication efforts	37
The processes-to-end(s) paradox of public relations	36
Commentary is free: Issue management and gaining capital with thought leadership	34
Relationship cultivation strategies in the metaverse	32
The role of public relations in a counterhegemony: A case study of the 1968 poor people’s campaign	31
Editorial Board	31
Enhancing Employee Engagement via Leaders’ Motivational Language in times of crisis: Perspectives from the COVID-19 outbreak	31
Public relations in the new millennium: Towards a synoptic view of fifteen years of research in Public Relations Review in the 21st century (2000–2014)	30
Emotional intelligence and public relations: An empirical review	30
A two-path model of the impact of LGBTQ+ diversity CSR levels on public response	28
Editorial Board	28
Public expectations of crisis outcomes in the social media era in China: A communication-mediated psychological mechanism	28
Understanding how corporate social responsibility partnership factors influence nonprofit supportive intentions	27
Integrated financial communication: Insights on the coordination and integration among investor relations and public relations departments of listed corporations in Germany, Austria and Switzerland	27
A blame narrative approach to apologetic crisis management: The serial apologiae of United Airlines	27
Designing effective corporate social advocacy campaigns using valence, arousal, and issue salience	26

Editorial Board	26
Culture and internal communication in Chile: Linking ethical organizational culture, transparent communication, and employee advocacy	26
The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training	26
“Don’t Mess with Ukrainian Farmers”: An examination of Ukraine and Kyiv’s official Twitter accounts as crisis communication, public diplomacy, and nation building during Russian invasion	26
Crisis response strategy manipulation: A systematic review and a test of nuances	25
Who’s missing out? The impact of digital networking behavior & social identity on PR job search outcomes	24
Perceptions about corporate positioning on controversial sociopolitical issues: Examining big pharma engagement with patient advocacy	24
Computational strategic communication in a data-driven world	23
Crisis and Emergency Risk Communication: FEMA’s Twitter use during the 2017 hurricane season	23
Black-owned business and passionate brand publics: A netnography of The Honey Pot Company PR crisis	22
A conceptual update to image restoration theory (IRT) via an analysis of the vice-presidential campaign of Kamala Harris	22
Unpacking publics’ disengagement and information behaviors: Roles of psychological distance, feasibility and desirability in an environmental sustainability issue	21
Examining characteristics of prebunking strategies to overcome PR disinformation attacks	21
When public relations meets social media: A systematic review of social media related public relations research from 2006 to 2020	20
Convergence or divergence? A cross-platform analysis of climate change visual content categories, features, and social media engagement on Twitter and Instagram	20
Legitimacy, issue management, and gun debate	19
Making space for activism studies in public relations curricula	19
Should business have ‘a sense of morality’?: Company director views on corporate engagement with socio-political issues	19
Empathy in public relations practice of South Korea	19
A social influence perspective toward employee-organization relationships: The role of relationship norms in employee peer networks	19
The evolution of digital public relations research	19
“Rogue machines” and crisis communication: When AI fails, how do companies publicly respond?	18
Situating deep learning in a relating management approach: Examining the dynamics and outcomes of contingent organization-public relationships (COPRs) in crisis	18
The change process to agile public relations	18
Elaborating the concept of threat in contingency theory: An integration with moral outrage and situational crisis communication theory	17
Building “foundational” linkages between development communication and public relations: A collaborative communication approach to development	17
Women’s activism as public relations in a patriarchal society: The case of Kuwait	17
Public relations and place branding: Friend, foe or just ignored? A systematic review	17
Editorial Board	17
Clarifying covenants and delineating devotion: Explicating religious public relations relationship frameworks	16
Negative spaces as a strategic decision: The case of the Israeli Security Agency	16
Understanding organizational and socio-cultural contexts: A communicative constitutive approach to social license to operate among top Hong Kong companies	16
Porous boundaries, contentious boundaries: “Public relations” and “propaganda” within the discourse of Italian PR professionals after 1945	16
The National Association of Manufacturers World War II campaign: A historical case study on power, ideology, and discourse	15
Is public relations a Tragedy of the Commons (TOTC) for the public sphere?The need of an ecology of content	15
Asking for trouble with pure accommodation: Paracrises as rhetorical situations	15
The complicity of corporate sustainability on social issues: Investigating the mediating roles of valence and perceived authenticity	15
How political ideology affects the communication of organizational relations: A social network approach	15
Incorporating competition and comparisons into crisis communication: How competing organizations respond to industry crises	15
The Delphi Panel investigation of artificial intelligence in investor relations	15
When transparent leadership communication motivates employee advocacy: Testing the mediator roles of employee attributions in CEO activism	15
Value creation through organizational storytelling: Strategic narratives in foreign government public relations	15
The effects of consideration of future consequences and CSR fit in stigmatized industries: Perceived CSR motives as mediators	15
Different shades of green deception. Greenwashing’s adverse effects on corporate image and credibility	14
A bibliometric analysis of relationship management as a scholarly field from 1997 to 2022	14
The constant report: Everything, everywhere, all at once?	14
Can strategic message framing mitigate the negative effects of skeptical comments against corporate-social-responsibility communication on social networking sites?	14
Validation of country-of-origin effects on crisis spillovers: A meta-analysis	14
Unpack the relational and behavioral outcomes of internal CSR: Highlighting dialogic communication and managerial facilitation	13
Exploring differences in crisis literacy and efficacy on behavioral responses during infectious disease outbreaks	13

Networks of international public relations production: The case of Latin American organizations’ connections to U.S. agents	13
Crisis narrative and the paradox of erasure: Making room for dialectic tension in a cancel culture	13
A Delphi study on the state and future of hispanic public relations in the United States	13
Editorial Board	13
When non-CSR-themed social media influencers endorse corporate CSR initiatives: Effects of publics’ perceived influencer characteristics and leadership	13
Mapping social networks: A qualitative approach to networked public relations scholarship	13
The status of public relations research addressing Latin America: A content analysis of published articles from 1980 to 2020	13
How individuals use nonprofit organizations’ social media pages: Understanding functions of and networks from individual posts for social change	13
Navigating change in the era of COVID-19: The role of top leaders’ charismatic rhetoric and employees’ organizational identification	12
Political public relations, leadership, and COVID-19: A comparative assessment of Prime Ministers Ardern and Morrison on Facebook and Twitter	12
Arts promotion and Black urban displacement: Exploring the paradox of the positive in government public relations and urban renewal discourse	12
Crime has a PR component: Public relations in U.S. mystery novels	12
What constitutes great IDEA? An examination of corporate diversity communication on facebook and external and internal stakeholder reactions	12
A cross-disciplinary review of crisis spillover research: Spillover types, risk factors, and response strategies	12
The reputational benefits of instructing information: The first test of the revised model of reputation repair	12
Stakeholder influence, government power, and new opportunities for Chinese Internet companies: A multilevel network analysis of cross-sector networks	12
The dual-continuum approach: An extension of the contingency theory of strategic conflict management	12
It is all in the name: Toward a typology of public relations professionals’ ethical dilemmas	12
Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder relationship marketing	12
Virtual community engagement: Engaging virtual communities for nation branding through sports	12
Confronting controversial content: Examining online narratives and frames in #CancelSpotify and #NetflixWalkout	12
Timeliness, responsiveness and the human voice: The effects of dialogic strategies and the mediating role of perceived communication ethicality on social media relationship building	11
Pragmatic optimism, crisis leadership, and contingency theory: A view from the C-suite	11
Presidential crisis: An analysis of Biden & Trump’s crisis communications strategies in response to allegations of sexual misconduct	11
The role of the corporate purpose and how investor relations officers make sense of it	11
Pushing hands and buttons: The effects of corporate social issue stance communication and online comment (in)civility on publics’ responses	11
Managing spillover: Response strategies to another Charity’s crisis	11
Revisiting the SMCC model: How Chinese public relations practitioners handle social-mediated crises	11
A scoping review of arab public relations scholarship	10
Morality rules: Understanding the role of prior reputation in consequences of scansis	10
“A symbol of service and sacrifice, mourning and memory”: Public relations and public memory the 100th year commemoration of the tomb of the unknown soldier	10
Editorial Board	10
Editorial: Special issue on the spillover effect of crises	10
Exploring online opinion leadership in the network paradigm: An analysis of influential users on Twitter shaping conversations around anthem protests by prominent athletes	10
Does quality matter? Understanding quality of communication consulting from a client and consultant perspective	10
Conceptualizing allegiant communication behavior: A cross-national study of employees’ self-orchestration of voice and silence	10
U.S. Fortune 500’s stakeholders engagement during the COVID-19 pandemic: Evidence for proactive approaches	10
When publics collide: Developing the dual orientation conflict model in inter-public conflict	10
Crisis communication: The mediating role of cognitive and affective empathy in the relationship between crisis type and crisis response strategy on post-crisis reputation and forgiveness	10
Analyzing media valence shifts: The association between a U.S. PR firm's engagement and Kenya's portrayal in U.S. media	10
Dynamics between fragmentation and unity: Identity and nonprofit relationship management in the Asian American Community	10
The state of social-mediated crisis communication research through the lens of global scholars: An updated assessment	10
The state of internal communication in Latin America: An international Delphi study	10
Narrative persuasion by corporate CSR messages: The impact of narrative richness on attitudes and behavioral intentions via character identification, transportation, and message credibility	10
Collective empowerment and connective outcry: What legitimize netizens to engage in negative word-of-mouth of online firestorms?	9
What does learning by listening bring to citizen engagement? Lessons from a government program	9
Motivating employee voicing behavior in optimizing workplace generative ai adoption: The role of organizational listening	9
When ethics are compromised: Understanding how employees react to corporate moral violations	9
“I want to create change; I want to create impact”: Personal-activism narratives of Indigenous Australian women working in public relations	9
Measuring social movement engagement: A co-creational approach to public engagement and social capital	9
Grand strategy and public diplomacy: A case study on China’s Belt and Road Initiative and its reception in the Australian press	9
To hasten slowly: The prudence of slow AI implementation in public relations	9
When things get personal: Understanding revenge by proxy as a function of consumer nationalism	9
Citizen brand: The emergence of brandstanding as organizational engagement and civic duty	9
Editorial Board	9
Diplomatic first aid or first harm: The specialized communicative role of foreign temporary migrants for their host region	9
Negative spill over effects in brand alliance crises	9
Putting stakeholders’ engagement in the equation: Proposing the integrated network engagement model	9
Friend or faux: Testing the perceived authenticity of corporate socio-political activism messages on Instagram through the lens of Black Lives Matter	8
Rethinking the start date for media relations and press releases: The peace movement of the 1800s	8
Retelling the past crisis: Crisis memory and its influences on organizational reputation and public responses	8
Mapping networks in corporate social responsibility communication on social media: A new approach to exploring the influence of communication tactics on public responses	8
Internal crisis communication: The effects of negative employee-organization relationships on internal reputation and employees’ unsupportive behavior	8
Theorizing issue-driven public attention and expectations in audience responses to corporate sociopolitical activism: A mixed-method analysis	8
Capability gap in relation to public relations´ strategic issues in Latin America	8
Silence is golden? Mitigating different types of online firestorms of Fortune 100 corporations on Twitter	8
The effects of crisis type and CSR fit on organizational outcomes: The moderating role of authentic leadership in shaping organizational reputation, word-of-mouth, and purchase intentions	8
Regenerative crisis, social media publics and Internet trolling: A cultural discourse approach	8
Explorations on mediated communication and beyond: Toward a theory of social media	8
Engaging in organizational advocacy to fulfill corporate responsibility to race: How passion drives activists’ behavior	8
Streaming disasters on TikTok: Examining social mediated crisis communication, public engagement, and emotional responses during the 2023 Maui wildfire	8
The few, the proud, the satisfied? The relationship between perceptions of public affairs and job satisfaction in the U.S. Marine Corps	8
Stakeholder engagement in a multicultural context: The contribution of (personal) relationship cultivation to social capital	7
Crisis management on social media: Effect of pre-crisis inoculation strategy and midst-crisis organizational interactivity	7
Modeling the antecedents and outcomes of perceived relationship investment (PRI) in nonprofit organizations	7
Dignity and respect or homocommodification? Applying moral philosophy to LGBTQ public relations	7
Perceptions of formal career achievements in public relations by students, professionals, and employers: Certificate, accreditation, and College of Fellows	7
Corporate sustainability as a hegemonic discourse of globalization: The discourse-historical approach as a critical issues and stakeholder analysis tool	7
Development of public relations research in Ghana: A systematic review	7
Together in crisis: A comparison of organizational and faith-holders’ crisis communication	7

Editorial Board	7
Shaping corporate character via chatbot social conversation: Impact on organization-public relational outcomes	7
Addressing participation, belonging, and temporality in public formation and maintenance: Advancing a rhetorical approach to publics	7
How controversial businesses communicate CSR on Facebook: Insights from the Canadian cannabis industry	7
Fans, friends, critics, and foes: How CSR-based stakeholder segmentation differentiates perceived corporate ethics, trust, and perceived brand quality	7
When culture and ethics meet: Understanding the dynamics between cultural dimensions, moral orientations, moral inequity, and commitment in the context of corporate misconduct allegations	7
“We are the land:” An analysis of cultural appropriation and moral outrage in response to Christian Dior’s Sauvage scandal	7
The media literacy divide: Ideological framing of labor in public relations agency internship postings	7
Holistic understanding of individuals’ prosocial behaviors: A configurational approach	7
Internal public relations’ role with workplace, spirituality, and religion	7
Words matter: The impact of workplace verbal aggressiveness on workgroup relationship conflict, work-life conflict, and employee-organization relationships	7
Artificial intelligence for internal communication: Strategies, challenges, and implications	7
Optimizing organizational corrective communication: The effects of correction placement timing, refutation detail level, and corrective narrative type on combating crisis misinformation narratives	7
From “an open field” to established “waves”: Public relations scholarship through the lens of Public Relations Review	7
The communicative power of nonprofit actions and values: A pilot study of dialogic stewardship	7
The state of public relations research addressing Latin America: Analysis of published articles in the region's official languages between 1980 and 2020	7
Conserving complexity: A complex systems paradigm and framework to study public relations’ contribution to grand challenges	7
“Not the company we thought it was.” Southwest Airlines’ attempt at image repair during its october 2021 flight cancellation crisis	6
How sorry are you? Intensified apologies and the mediating role of perceived remorse in corporate crisis communication	6
Identifying a credible spokesperson for corporate social responsibility initiatives: Findings from a cross-national study	6
A strategic employee attribute scale: Mediating role of internal communication and employee engagement	6
Communicating strategic CEO activism to promote employee prosocial behaviors: Understanding the mediating role of employee prosocial sensemaking	6
Moving beyond the sector: The spillover effects of an NPO’s crisis on the same and different sectors	6
Employee perceptions of ethical listening in U.S. organizations	6
Empowerment or disempowerment: Exploring stakeholder engagement in nation branding through a mixed method approach to social network analysis	6
A decade of social media in public relations research: A systematic review of published articles in 2010–2020	6
Theory advancing practice: The contingency theory in the strategic management of crises, conflicts and complex public relations issues	6
Contingency theory informs relationship management: Exploring the contingent organization-public relationships (COPR) in a crisis of Mainland China	6
Empathy as a main ingredient of impactful crisis communication: The perspectives of crisis communication practitioners	6
Introducing the Marginalized Image Navigation and Expression (MINE) principles via the confirmation hearings of judge Ketanji Brown Jackson	6
Editorial Board	6
The state of health public relations: A content analysis of published articles in seven communication journals from 2001 to 2021	6
Beyond reputational and financial damage: Examining emotional and religious harm in a post-crisis case study of Hillsong Church	5
Capturing the dynamic tension in CSR discourses: Toward an integrative circuit of culture model	5
Towards a theory of organizational storytelling for public relations: An engagement perspective	5
Connecting issues, CSR, and OPRs: Unpacking identity mediators of the effect of CSR on relationship and the moderating role of intergroup dynamics	5
How does it depend?: A systematic review of the contingency theory of accommodation in communication scholarship	5
Public relations lessons from the pandemic: A systematic review of the COVID-19 research in public relations published from 2020 to early 2023	5
So sorry, now please watch: Identifying image repair strategies, sincerity and forgiveness in YouTubers’ apology videos	5
Warranted inferences of mediation and possibility of a threshold effect: Verifying the mediating effects of anger in situational crisis communication theory	5
Identity resilience in times of mediatization: Comparing employees’ with citizens’ perceptions of a public organization	5
Understanding conspiratorial thinking (CT) within public relations research: Dynamics of organization-public relationship quality, CT, and negative megaphoning	5
Toward a tent-driven model of organizations: Stakeholders, permeability, and multiple identities in public relations theory	5
Instilling warmth in artificial intelligence? Examining publics’ responses to AI-applied corporate ability and corporate social responsibility practices	5
Agonism in the arena: Analyzing cancel culture using a rhetorical model of deviance and reputational repair	5
Exploring trauma-informed listening among public relations professionals	5
The category work of custodians: Passionate publics and online reviews	5
A case for the plausibility of public relations licensing: The carrot of privileged communication	5
Issue contention and consumers’ reactions to corporate social responsibility: Challenging the dyadic assumptions	5
Protecting organizational reputation during a para-crisis: The effectiveness of conversational human voice on social media and the roles of construal level, social presence, and organizational listeni	5
Digitalization in public relations—Changing competences: A longitudinal analysis of skills required in PR job ads	5
The relationship between public-relations and journalists in WhatsApp technology	5
Corporate lobbying: Role perceptions and perceived influence on political decisions of public affairs professionals	5
“OK at the moment”: The important role listening plays in the relationship between black residents and local government	5