OOIR: Observatory of International Research

Papers

(The TQCC of Public Relations Review is 10. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-04-01 to 2024-04-01.)

Article	Citations
Employee coping with organizational change in the face of a pandemic: The role of transparent internal communication	88
Polarized public opinion responding to corporate social advocacy: Social network analysis of boycotters and advocators	81
Examining the effects of internal social media usage on employee engagement	63
Nike, Colin Kaepernick, and the politicization of sports: Examining perceived organizational motives and public responses	62
Status of internal communication research in public relations: An analysis of published articles in nine scholarly journals from 1970 to 2019	52
Effects of Issue Ownership, Perceived Fit, and Authenticity in Corporate Social Advocacy on Corporate Reputation	47
Cultivating employee creativity through strategic internal communication: The role of leadership, symmetry, and feedback seeking behaviors	43
Does the medium matter? A meta-analysis on using social media vs. traditional media in crisis communication	43
“Vision, passion, and care:” The impact of charismatic executive leadership communication on employee trust and support for organizational change	42
Engaging for a social licence to operate (SLO)	42
The impact of employee engagement, organisational support and employer branding on internal communication satisfaction	40
Corporate social advocacy as engagement: Nike's social justice communication	40
Developing a multi-level organization-public dialogic communication framework to assess social media-mediated disaster communication and engagement outcomes	40
Managing internal communication: How the choice of channels affects internal communication satisfaction	39
The effects of CSR communication in corporate crises: Examining the role of dispositional and situational CSR skepticism in context	37
The Effects of Corrective Communication and Employee Backup on the Effectiveness of Fighting Crisis Misinformation	36
The interplay between post-crisis response strategy and pre-crisis corporate associations in the context of CSR crises	34
Internal communicators’ understanding of the definition and importance of employee advocacy	33
Responding to a Health Crisis on Facebook: The Effects of Response Timing and Message Appeal	33
Information vetting as a key component in social-mediated crisis communication: An exploratory study to examine the initial conceptualization	33
The paradoxical effects of communicating CSR activities: Why CSR communication has both positive and negative effects on the perception of a company’s social responsibility	29
Managing strategic influencer communication: A systematic overview on emerging planning, organization, and controlling routines	29
When public relations meets social media: A systematic review of social media related public relations research from 2006 to 2020	29
The challenge of new gatekeepers for public relations. A comparative analysis of the role of social media influencers for European and Latin American professionals	28
Enhancing Employee Engagement via Leaders’ Motivational Language in times of crisis: Perspectives from the COVID-19 outbreak	27

Emergency management communication: The paradox of the positive in public communication for preparedness	25
Science public relations: The parallel, interwoven, and contrasting trajectories of public relations and science communication theory and practice	25
Two-way communication, symmetry, negative spaces, and dialogue	25
Mapping corporate social responsibility research in communication: A network and bibliometric analysis	24
Irresistible possibilities: Examining the uses and consequences of social media influencers for contemporary public relations	24
Relationship matters: How government organization-public relationship impacts disaster recovery outcomes among multiethnic communities	24
Examining consumer attitudes toward CSR and CSA messages	23
De-motivating employees’ negative communication behaviors on anonymous social media: The role of public relations	23
Public relations practitioners’ management of fake news: Exploring key elements and acts of information authentication	22
Politicization of corporations and their environment: Corporations’ social license to operate in a polarized and mediatized society	22
How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises	22
United Airlines crisis from the stakeholder perspective: Exploring customers’ ethical judgment, trust and distrust, and behavioral intentions	21
Social media ethics in the data economy: Issues of social responsibility for using Facebook for public relations	21
Communicating corporate LGBTQ advocacy: A computational comparison of the global CSR discourse	20
The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training	20
Crisis collective memory making on social media: A case study of three Chinese crises on Weibo	20
Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder relationship marketing	19
Practicing transparency in a crisis: Examining the combined effects of crisis type, response, and message transparency on organizational perceptions	19
Narrative persuasion, identification, attitudes, and trustworthiness in crisis communication	19
Culture and internal communication in Chile: Linking ethical organizational culture, transparent communication, and employee advocacy	18
Visual communication and public relations: Visual frame building strategies in war and conflict stories	18
The social imperative in public relations: Utilities of social impact, social license and engagement	17
Fake news: How emotions, involvement, need for cognition and rebuttal evidence (story vs. informational) influence consumer reactions toward a targeted organization	17
The right side of history, inc.: Social issues management, social license to operate, and the Obergefell v. Hodges decision	17
Crisis narrative and the paradox of erasure: Making room for dialectic tension in a cancel culture	17
Social media users’ crisis response: A lexical exploration of social media content in an international sport crisis	17
Tornado warning: Understanding the National Weather Service’s communication strategies	17
University Engagement for Enlightening CSR: Serving Hegemony or Seeking Constructive Change	17
Online firestorms in social media: Comparative research between China Weibo and USA Twitter	16
Dealing with the COVID-19 crisis: Theoretical application of social media analytics in government crisis management	16
The skills required for entry-level public relations: An analysis of skills required in 1,000 PR job ads	16
How dialogic internal communication fosters employees’ safety behavior during the COVID-19 pandemic	16
“Rogue machines” and crisis communication: When AI fails, how do companies publicly respond?	16
Relationship cultivation and public engagement via social media during the covid-19 pandemic in China	16
The impact of startup CEO communication on employee relational and behavioral outcomes: Responsiveness, assertiveness, and authenticity	16
Empowerment or disempowerment: Exploring stakeholder engagement in nation branding through a mixed method approach to social network analysis	16
Measuring success: Explications and measurement scales of instructing information and adjusting information	16
The damage done by big data-driven public relations	16
Positive ripple effects of corporate leaders’ CSR donations amid COVID-19 on corporate and country reputations: Multi-level reputational benefits of CSR focusing on Bill Gates and Jack Ma	15
How controversial businesses communicate CSR on Facebook: Insights from the Canadian cannabis industry	15
Finding an antidote: Testing the use of proactive crisis strategies to protect organizations from astroturf attacks	15
Appeals to ‘the public interest’: How public relations and lobbying create a social license to operate	15
Conflict ecology: Examining the strategies and rationales of lobbyists in the mining and energy industries in Australia	15
Unpack the relational and behavioral outcomes of internal CSR: Highlighting dialogic communication and managerial facilitation	15
Setting socially mediated engagement parameters: A topic modeling and text analytic approach to examining polarized discourses on Gillette’s campaign	15
Convergence or divergence? A comparative analysis of CSR communication by leading firms in Asia, Europe, and North America	14
Navigating change in the era of COVID-19: The role of top leaders’ charismatic rhetoric and employees’ organizational identification	14
“I've never seen a client say: ‘Tell the influencer not to label this as sponsored’”: An exploration into influencer industry ethics	14
Getting called out: Effects of feedback to social media corporate social responsibility statements	14
Exploring customers’ situational and word-of-mouth motivations in corporate misconduct	13

The state of social-mediated crisis communication research through the lens of global scholars: An updated assessment	13
A decade of social media in public relations research: A systematic review of published articles in 2010–2020	13
The knowledge construction network of engagement research: Examining scholars’ star collaborators, embeddedness, and influence	13
Testing perceptions of organizational apologies after a data breach crisis	12
Does one size fit all? The applicability of situational crisis communication theory in the Japanese context	12
Examining characteristics of prebunking strategies to overcome PR disinformation attacks	12
In whose interests? When relational engagement to obtain a social license leads to paradoxical outcomes	12
Empathy as a main ingredient of impactful crisis communication: The perspectives of crisis communication practitioners	12
Understanding INGO relationship management: A case study approach to multinational organization–public relationships	12
Designing effective corporate social advocacy campaigns using valence, arousal, and issue salience	12
Employee perceptions of ethical listening in U.S. organizations	12
Stakeholder engagement in a multicultural context: The contribution of (personal) relationship cultivation to social capital	12
Pragmatic optimism, crisis leadership, and contingency theory: A view from the C-suite	12
Clean diesel and dirty scandal: The echo of Volkswagen’s dieselgate in an intra-industry setting	11
Exploratory Study of Public Relations Roles in Zimbabwe	11
Internal public relations’ role with workplace, spirituality, and religion	11
When an organization violates public expectations: A comparative analysis of sustainability communication for corporate and nonprofit organizations	11
Operationalizing genuineness in CSR communication for public engagement on social media	11
Social media engagement with organization-generated content: Role of visuals in enhancing public engagement with organizations on Facebook and Instagram	11
Do instructing and adjusting information make a difference in crisis responsibility attribution? Merging fear appeal studies with the defensive attribution hypothesis	11
Narrative persuasion by corporate CSR messages: The impact of narrative richness on attitudes and behavioral intentions via character identification, transportation, and message credibility	11
A process view of crisis misinformation: How public relations professionals detect, manage, and evaluate crisis misinformation	11
Ethics of care in action: Overview of holistic framework with application to employee engagement	10
What does learning by listening bring to citizen engagement? Lessons from a government program	10
Exploring the mediating role of government–public relationships during the COVID-19 pandemic: A model comparison approach	10
Business-centered versus socially responsible corporate diversity communication. An assessment of stakeholder (dis)agreement on Twitter	10