OOIR: Observatory of International Research

Papers

(The TQCC of Journal of Theoretical and Applied Electronic Commerce Research is 12. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-05-01 to 2024-05-01.)

Article	Citations
Impact of the COVID-19 Pandemic on Online Consumer Purchasing Behavior	139
Factors Determining the Behavioral Intention of Using Food Delivery Apps during COVID-19 Pandemics	129
Customer Experience in Fintech	103
What Makes an Online Review More Helpful: An Interpretation Framework Using XGBoost and SHAP Values	90
Understanding FinTech Platform Adoption: Impacts of Perceived Value and Perceived Risk	78
Changes in Consumption Patterns and Tourist Promotion after the COVID-19 Pandemic	75
Consumer Marketing Strategy and E-Commerce in the Last Decade: A Literature Review	68
Young Generation’s Mobile Payment Adoption Behavior: Analysis Based on an Extended UTAUT Model	65
The Impact of Chatbots on Customer Loyalty: A Systematic Literature Review	64
The Impact of COVID-19 Pandemic on Student’s E-Learning Experience in Jordan	63
UTAUT in Metaverse: An “Ifland” Case	58
Methodical Aspects of MCDM Based E-Commerce Recommender System	56
Blockchain Technology Adoption in Supply Chain Finance	56
The Relationship of CSR Communication on Social Media with Consumer Purchase Intention and Brand Admiration	55
The Effect of Digital Orientation and Digital Capability on Digital Transformation of SMEs during the COVID-19 Pandemic	55
Determinants of the Intention to Adopt Mobile Augmented Reality Apps in Shopping Malls among University Students	53
The Relationship between CSR Communication on Social Media, Purchase Intention, and E-WOM in the Banking Sector of an Emerging Economy	50
What Makes GO-JEK Go in Indonesia? The Influences of Social Media Marketing Activities on Purchase Intention	49
SMEs Must Go Online—E-Commerce as an Escape Hatch for Resilience and Survivability	43
Impact of E-Commerce Adoption on Farmers’ Participation in the Digital Financial Market: Evidence from Rural China	43
The Influence of Opinion Leaders’ eWOM on Online Consumer Decisions: A Study on Social Influence	43
Unravelling Consumer Responses to Omni-Channel Approach	42
A Study on the Factors Influencing Users’ Online Knowledge Paying-Behavior Based on the UTAUT Model	38
The Effects of Cryptocurrency Trading Websites on Airlines’ Advertisement Campaigns	38
Creating Electronic Word of Mouth Credibility through Social Networking Sites and Determining Its Impact on Brand Image and Online Purchase Intentions in India	37

Research Jungle on Online Consumer Behaviour in the Context of Web 2.0: Traceability, Frontiers and Perspectives in the Post-Pandemic Era	37
Trends and Future Research in Electronic Marketing: A Bibliometric Analysis of Twenty Years	37
B2C E-Commerce Customer Churn Prediction Based on K-Means and SVM	35
Evolution of the Online Grocery Shopping Experience during the COVID-19 Pandemic: Empiric Study from Portugal	33
Online Grocery Shopping in Germany: Assessing the Impact of COVID-19	33
Evolutionary Game Analysis of Blockchain Technology Preventing Supply Chain Financial Risks	33
Determinants of the Intention to Use Cross-Border Mobile Payments in Korea among Chinese Tourists: An Integrated Perspective of UTAUT2 with TTF and ITM	32
Digitalization and Labor Market—A Perspective within the Framework of Pandemic Crisis	31
Influence of Perceived Risk Dimensions on e-Shopping Behavioural Intention among Women—A Family Life Cycle Stage Perspective	31
Social Media Activities and Its Influence on Customer-Brand Relationship: An Empirical Study of Apparel Retailers’ Activity in India	31
A Cluster Analysis Concerning the Behavior of Enterprises with E-Commerce Activity in the Context of the COVID-19 Pandemic	30
Understanding Consumers’ Purchase Intentions in Social Commerce through Social Capital: Evidence from SEM and fsQCA	28
Digital Economy and the Upgrading of the Global Value Chain of China’s Service Industry	27
Customer Churn in Retail E-Commerce Business: Spatial and Machine Learning Approach	27
A Comparison and Interpretation of Machine Learning Algorithm for the Prediction of Online Purchase Conversion	26
Or-Based Intelligent Decision Support System for E-Commerce	26
Indicators of Website Features in the User Experience of E-Tourism Search and Metasearch Engines	26
Roles and Capabilities of Enterprise Architecture in Big Data Analytics Technology Adoption and Implementation	26
Understanding Purchase Intention in O2O E-Commerce: The Effects of Trust Transfer and Online Contents	26
The Effects of Content Likeability, Content Credibility, and Social Media Engagement on Users’ Acceptance of Product Placement in Mobile Social Networks	26
Influence of Platform Characteristics on Purchase Intention in Social Commerce: Mechanism of Psychological Contracts	25
Mobile Payment: The Next Frontier of Payment Systems? - an Empirical Study Based on Push-Pull-Mooring Framework	25
Financial Innovation in Digital Payment with WeChat towards Electronic Business Success	25
Omni-Channel Customer Experience (In)Consistency and Service Success: A Study Based on Polynomial Regression Analysis	24
Cross-Border E-Commerce Development and Challenges in China: A Systematic Literature Review	24
How Social Ties Influence Customers’ Involvement and Online Purchase Intentions	24
Virtual Reality Experience of Mega Sports Events: A Technology Acceptance Study	23
eWOM in C2C Platforms: Combining IAM and Customer Satisfaction to Examine the Impact on Purchase Intention	23
Measuring Customer Engagement in Social Media Marketing: A Higher-Order Model	23
How to Engage Consumers through Effective Social Media Use—Guidelines for Consumer Goods Companies from an Emerging Market	23
Defining the Phygital Marketing Advantage	23
AI Recommendation Service Acceptance: Assessing the Effects of Perceived Empathy and Need for Cognition	21
A New Strategic Marketing Management Model for the Specificities of E-Commerce in the Supply Chain	21
What Makes Consumers Purchase Mobile Apps: Evidence from Jordan	20
Internet of Things (IoT) Technology Research in Business and Management Literature: Results from a Co-Citation Analysis	20
The Common Values of Social Media Marketing and Luxury Brands. The Millennials and Generation Z Perspective	20
How Do Consumer Fairness Concerns Affect an E-Commerce Platform’s Choice of Selling Scheme?	19
The Protective Effect of Digital Financial Inclusion on Agricultural Supply Chain during the COVID-19 Pandemic: Evidence from China	19
A Two-Stage SEM–Artificial Neural Network Analysis of Mobile Commerce and Its Drivers	19
Do or Die? The Effects of COVID-19 on Channel Integration and Digital Transformation of Large Clothing and Apparel Retailers in Spain	19
Implementation of Website Marketing Strategies in Sports Tourism: Analysis of the Online Presence and E-Commerce of Golf Courses	19
Engagement of Ethnic-Minority Consumers with Electronic Word of Mouth (eWOM) on Social Media: The Pivotal Role of Intercultural Factors	19
Research on the Impact of Online Promotions on Consumers’ Impulsive Online Shopping Intentions	19
Online Reviews and Product Sales: The Role of Review Visibility	19
Determinants of Consumers’ Willingness to Participate in Fast Fashion Brands’ Used Clothes Recycling Plans in an Omnichannel Retail Environment	18
The Addition of Images to eWOM in the Travel Industry: An Examination of Hotels, Cruise Ships and Fast Food Reviews	17
Impact of Value Cocreation on Customer Satisfaction and Loyalty of Online Car-Hailing Services	17
How Does Value Co-Creation Behavior Affect Destination Loyalty? A Role Switching Perspective	17
Online User Review Analysis for Product Evaluation and Improvement	17
Business Data Sharing through Data Marketplaces: A Systematic Literature Review	17

Internet Celebrities’ Impact on Luxury Fashion Impulse Buying	17
Use of Mobile Grocery Shopping Application: Motivation and Decision-Making Process among South Korean Consumers	17
Investigating the Impact of Situational Influences and Social Support on Social Commerce during the COVID-19 Pandemic	16
Machine Learning to Develop Credit Card Customer Churn Prediction	16
Responding to Negative Electronic Word of Mouth to Improve Purchase Intention	16
Editorial: Electronic Commerce in the Time of Covid-19 - Perspectives and Challenges	16
Generation Z’ Young Adults and M-Commerce Use in Romania	16
Understanding the Adoption of Incentivized Word-of-Mouth in the Online Environment	16
Resilience Innovations and the Use of Food Order & Delivery Platforms by the Romanian Restaurants during the COVID-19 Pandemic	16
Mining Open Government Data for Business Intelligence Using Data Visualization: A Two-Industry Case Study	15
Blockchain Technology as an Ecosystem: Trends and Perspectives in Accounting and Management	15
A Review of Blockchain Technology Adoption in the Tourism Industry from a Sustainability Perspective	15
Do We Need Trust Transfer Mechanisms? An M-Commerce Adoption Perspective	15
Business Model Innovation Based on New Technologies and Its Influence on a Company’s Competitive Advantage	15
Improving E-Commerce Distribution through Last-Mile Logistics with Multiple Possibilities of Deliveries Based on Time and Location	15
How Does Online Brand Community Climate Influence Community Identification? The Mediation of Social Capital	14
The Influence of Situational Constraints on Consumers’ Evaluation and Use of Online Reviews: A Heuristic-Systematic Model Perspective	14
Applying Transaction Cost Theory and Push-Pull-Mooring Model to Investigate Mobile Payment Switching Behaviors with Well-Established Traditional Financial Infrastructure	14
Impact of Online Consumer Reviews on Amazon Books Sales: Empirical Evidence from India	14
Multichannel Digital Marketing Optimizations through Big Data Analytics in the Tourism and Hospitality Industry	14
Transitioning from Multichannel to Omnichannel Customer Experience in Service-Based Companies: Challenges and Coping Strategies	14
The Digital Platform, Enterprise Digital Transformation, and Enterprise Performance of Cross-Border E-Commerce—From the Perspective of Digital Transformation and Data Elements	14
What Deters Online Grocery Shopping? Investigating the Effect of Arithmetic Complexity and Product Type on User Satisfaction	14
Enhancing Consumer Experience through Development of Implicit Attitudes Using Food Delivery Applications	14
Influence Factors of Small and Medium-Sized Enterprises and Micro-Enterprises in the Cross-Border E-Commerce Platforms	13
Fundamental Power of Social Media Interactions for Building a Brand and Customer Relations	13
A Reference Architecture for Blockchain-Based Crowdsourcing Platforms	13
The Nexus between Formal Credit and E-Commerce Utilization of Entrepreneurial Farmers in Rural China: A Mediation Analysis	13
Influence of Regulatory Fit Theory on Persuasion from Google Ads: An Eye Tracking Study	13
Down with the #Dogefather: Evidence of a Cryptocurrency Responding in Real Time to a Crypto-Tastemaker	13
Discovering Themes and Trends in Digital Transformation and Innovation Research	13
Pricing and Profit Management Models for SaaS Providers and IaaS Providers	12
Peer-to-Peer Tourism: Tourists’ Profile Estimation through Artificial Neural Networks	12
Exploring the Moderating Role of Readers’ Perspective in Evaluations of Online Consumer Reviews	12
The Use of Digital Social Networks and Engagement in Chilean Wine Industry	12
Influence of Personality Traits on Choice of Retail Purchasing Channel: Literature Review and Research Agenda	12
From E-Quality and Brand Perceptions to Repurchase: A Model to Explain Purchase Behaviour in a Web-Store	12
Antecedents of Online Impulse Buying: An Analysis of Gender and Centennials’ and Millennials’ Perspectives	12
Price Discount and Price Dispersion in Online Market: Do More Firms Still Lead to More Competition?	12