Government Information Quarterly

Article	Citations
Data governance: Organizing data for trustworthy Artificial Intelligence	209
Smart technologies for fighting pandemics: The techno- and human- driven approaches in controlling the virus transmission	169
Data science empowering the public: Data-driven dashboards for transparent and accountable decision-making in smart cities	154
Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda	153
Citizens' trust in government as a function of good governance and government agency's provision of quality information on social media during COVID-19	120
An experimental study of public trust in AI chatbots in the public sector	110
Towards a comprehensive understanding of digital transformation in government: Analysis of flexibility and enterprise architecture	77
Know-how to lead digital transformation: The case of local governments	72
Can government’s presence on social media stimulate citizens’ online political participation? Investigating the influence of transparency, trust, and responsiveness	70
Does government social media promote users' information security behavior towards COVID-19 scams? Cultivation effects and protective motivations	63
Cultivating open government data platform ecosystems through governance: Lessons from Buenos Aires, Mexico City and Montevideo	62
AI-based self-service technology in public service delivery: User experience and influencing factors	61
Assessing behavioral data science privacy issues in government artificial intelligence deployment	60
Assessing the public policy-cycle framework in the age of artificial intelligence: From agenda-setting to policy evaluation	59
Co-production in digital transformation of public administration and public value creation: The case of Denmark	59
Gameful civic engagement: A review of the literature on gamification of e-participation	57
Open government data and the private sector: An empirical view on business models and value creation	56
Blockchain governance in the public sector: A conceptual framework for public management	54
Digital transformation toward AI-augmented public administration: The perception of government employees and the willingness to use AI in government	54
Explaining the transparency of local government websites through a political market framework	52
Overcoming barriers to digital government: mapping the strategies of digital champions	51
Towards a comprehensive understanding of digital government success: Integrating implementation and adoption factors	51
The perils and pitfalls of explainable AI: Strategies for explaining algorithmic decision-making	49
Digital government transformation in turbulent times: Responses, challenges, and future direction	49
The impact of using algorithms for managerial decisions on public employees' procedural justice	49

Artificial intelligence for the public sector: results of landscaping the use of AI in government across the European Union	46
Enabling AI capabilities in government agencies: A study of determinants for European municipalities	45
Factors explaining why some citizens engage in E-participation, while others do not	45
Functional fragmentation in city hall and Twitter communication during the COVID-19 Pandemic: Evidence from Atlanta, San Francisco, and Washington, DC	43
Breaking the chain: Governmental frugal innovation in Kerala to combat the COVID-19 pandemic	43
Design principles for creating digital transparency in government	41
AI adoption and diffusion in public administration: A systematic literature review and future research agenda	40
Digitization or equality: When government automation covers some, but not all citizens	40
Assessing social media use in Dutch municipalities: Political, institutional, and socio-economic determinants	39
Sentiment analysis of public services for smart society: Literature review and future research directions	38
Implementing challenges of artificial intelligence: Evidence from public manufacturing sector of an emerging economy	37
Big data analytics, resource orchestration, and digital sustainability: A case study of smart city development	37
Challenges common service centers (CSCs) face in delivering e-government services in rural India	37
Determinants of citizens' intention to engage in government-led electronic participation initiatives through Facebook	36
Opportunity for renewal or disruptive force? How artificial intelligence alters democratic politics	35
Citizens' continuous use of eGovernment services: The role of self-efficacy, outcome expectations and satisfaction	34
Latent transparency and trust in government: Unexpected findings from two survey experiments	32
The accidental caseworker – How digital self-service influences citizens' administrative burden	32
Enhancing the usability and usefulness of open government data: A comprehensive review of the state of open government data visualization research	31
Do FOI laws and open government data deliver as anti-corruption policies? Evidence from a cross-country study	31
Not everything is as it seems: Digital technology affordance, pandemic control, and the mediating role of sociomaterial arrangements	30
Public engagement and AI: A values analysis of national strategies	30
Addressing territorial digital divides through ICT strategies: Are investment decisions consistent with local needs?	29
Unpacking the digitalisation of public services: Configuring work during automation in local government	29
From E-budgeting to smart budgeting: Exploring the potential of artificial intelligence in government decision-making for resource allocation	29
Linguistic analysis of municipal twitter feeds: Factors influencing frequency and engagement	29
Supporting policy-making with social media and e-participation platforms data: A policy analytics framework	28
Smart cities & citizen discontent: A systematic review of the literature	28
Local governments' use of social media during the COVID-19 pandemic: The case of Portugal	27
Artificial intelligence in public services: When and why citizens accept its usage	27
Adaptive governance of autonomous vehicles: Accelerating the adoption of disruptive technologies in Singapore	27
User roles for emergency management in social media: Understanding actors' behavior during the 2018 Majorca Island flash floods	27
Allowing users to pick and choose: A conjoint analysis of end-user preferences of public e-services	27
Advancing E-governance for development: Digital identification and its link to socioeconomic inclusion	26
Effects of Predictors of Citizens' Attitudes and Intention to Use Open Government Data and Government 2.0	25
Discerning the effect of privacy information transparency on privacy fatigue in e-government	25
Open government research over a decade: A systematic review	25
Governance of artificial intelligence: A risk and guideline-based integrative framework	25
The usefulness of algorithmic models in policy making	25
Efficiency through digitalization? How electronic communication between frontline workers and clients can spur a demand for services	24
An attention-based view of AI assimilation in public sector organizations: The case of Saudi Arabia	24
Mining service quality feedback from social media: A computational analytics method	23
Beyond contact-tracing: The public value of eHealth application in a pandemic	23
Are pictures worth a thousand words? The effect of information presentation type on citizen perceptions of government websites	23
Strategically constructed narratives on artificial intelligence: What stories are told in governmental artificial intelligence policies?	22
Government as a platform: Intergovernmental participation for public services in the Russian Federation	22
Mandatory provisioning of digital public services as a feasible service delivery strategy: Evidence from Italian local governments	22
A multi-perspective knowledge-driven approach for analysis of the demand side of the Open Government Data portal	21
Flagging fake news on social media: An experimental study of media consumers' identification of fake news	21
Harnessing the Potential of Artificial Intelligence to Foster Citizens’ Satisfaction: An empirical study on India	20

Internet voting in Estonia 2005–2019: Evidence from eleven elections	19
Continual usage intention of platform-based governance services: A study from an emerging economy	19
Factors for collaboration amongst smart city stakeholders: A local government perspective	19
Open data innovation: Visualizations and process redesign as a way to bridge the transparency-accountability gap	18
Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governments	18
Artificial intelligence-based public healthcare systems: G2G knowledge-based exchange to enhance the decision-making process	18
Privacy-preserving data mining for open government data from heterogeneous sources	17
The moon, the ghetto and artificial intelligence: Reducing systemic racism in computational algorithms	17
Government Digital Transformation: Understanding the Role of Government Social Media	17
How Twitter's affordances empower dissent and information dissemination: An exploratory study of the rogue and alt government agency Twitter accounts	17
Evaluating Chinese government WeChat official accounts in public service delivery: A user-centered approach	17
We shall endure: Exploring the impact of government information quality and partisanship on citizens' well-being during the COVID-19 pandemic	16
Public value creation through voluntary business to government information sharing enabled by digital infrastructure innovations: a framework for analysis	15
Creating Open Government Data ecosystems: Network relations among governments, user communities, NGOs and the media	15
Determinants of digital innovation in the public sector	15
A big data state of mind: Epistemological challenges to accountability and transparency in data-driven regulation	15
Designing and implementing data collaboratives: A governance perspective	15
Identifying the value of data analytics in the context of government supervision: Insights from the customs domain	15
A conceptual framework for digital tax administration - A systematic review	15
Does modified mobile government satisfy elders' needs? An empirical study of China's Zhejiang and Jiangxi provinces	14
Predicting mobile government service continuance: A two-stage structural equation modeling-artificial neural network approach	14
Examining how AI capabilities can foster organizational performance in public organizations	14
Channel choice evolution: An empirical analysis of shifting channel behavior across demographics and tasks	14
Are governments complying with transparency? Findings from 15 years of evaluation	14
Internet voting increases expatriate voter turnout	14
Capricious opinions: A study of polarization of social media groups	13
Revisiting social media institutionalization in government. An empirical analysis of barriers	13
Key factors and generation mechanisms of open government data performance: A mixed methods study in the case of China	13
Resisting by workarounds: Unraveling the barriers of implementing open government data policy	13
Artificial intelligence in local government services: Public perceptions from Australia and Hong Kong	13
Understanding channel choice in users' reporting behavior: Evidence from a smart mobility case	13
The socialization of civic participation norms in government?: Assessing the effect of the Open Government Partnership on countries' e-participation	13
Examining the antecedents and outcomes of smart government usage: An integrated model	13
Improving the assessment of digital services in government websites: Evidence from the Mexican State government portals ranking	12
Assessing e-government capacity to increase voter participation: Evidence from the U.S.	12
Organizational maturity for co-creation: Towards a multi-attribute decision support model for public organizations	12
Social media engagement forms in government: A structure-content framework	12
Sensemaking and social processes in digital government projects	12
Transparency and accountability in digital public services: Learning from the Brazilian cases	12
Leadership and institutional design in collaborative government digitalisation: Evidence from Belgium, Denmark, Estonia, Germany, and the UK	11
Citizen reactions to municipalities’ Instagram communication	11
The survival of open government platforms: Empirical insights from a global sample	11
Linguistic and semantic factors in government e-petitions: A comparison between the United Kingdom and the United States of America	11
Who gets access to fast broadband? Evidence from Los Angeles County	11
Conceptualizing citizen-to-citizen (C2C) interactions within the E-government domain	11
The effect of crowdsourcing on organizational learning: Evidence from local governments	11
Public service operational efficiency and blockchain – A case study of Companies House, UK	11
Orchestrating artificial intelligence for urban sustainability	11
Understanding the key factors and configurational paths of the open government data performance: Based on fuzzy-set qualitative comparative analysis	11
Government to business e-services – A systematic literature review	11
Artificial intelligence and speedy trial in the judiciary: Myth, reality or need? A case study in the Brazilian Supreme Court (STF)	10
A holistic model for assessing organizational interoperability in public administration	10
A validation of the modified democratic e-governance website evaluation model	10
Acceptability of the COVID-19 contact-tracing app – Does culture matter?	10
Enhancing the adoption of digital public services: Evidence from a large-scale field experiment	10
Two decades of e-government diffusion among local governments in the United States	10
Unpacking the role of technology, leadership, governance and collaborative capacities in inter-agency collaborations	10
The leading role of the government CIO at the local level: Strategic opportunities and challenges	10
The roles of privacy concerns and trust in voluntary use of governmental proximity tracing applications	10
A logit model to assess the transparency of Italian public administration websites	10
Barriers to artificial intelligence adoption in smart cities: A systematic literature review and research agenda	10
A data quality approach to the identification of discrimination risk in automated decision making systems	10
Data-driven government: Cross-case comparison of data stewardship in data ecosystems	10
Machine learning for predicting elections in Latin America based on social media engagement and polls	9
Local compliance with national transparency legislation	9
Does political extremity harm the ability to identify online information validity? Testing the impact of polarisation through online experiments	9
A framework for voluntary business-government information sharing	9
The role played by government communication on the level of public fear in social media: An investigation into the Covid-19 crisis in Italy	9
Piercing the veil: Examining demographic and political variables in state FOI Law administration	9
Public AI canvas for AI-enabled public value: A design science approach	9
Platform, or technology project? A spectrum of six strategic ‘plays’ from UK government IT initiatives and their implications for policy	9
Factors in the adoption of open government initiatives in Spanish local governments	9
Do nudgers need budging? A comparative analysis of European smart meter implementation	9
Strategies to advance the dream of integrated digital public service delivery in inter-organizational collaboration networks	8
The rise of GovTech: Trojan horse or blessing in disguise? A research agenda	8
Ethics of robotized public services: The role of robot design and its actions	8
Regulating artificial intelligence: Proposal for a global solution	8
Governance networks that strengthen older adults' digital inclusion: The challenges of metagovernance	8
Factors for e-voting adoption - analysis of general elections in Nigeria	8
Weibo diplomacy: Foreign embassies communicating on Chinese social media	8

What type of algorithm is perceived as fairer and more acceptable? A comparative analysis of rule-driven versus data-driven algorithmic decision-making in public affairs	8
Impact of national e-participation levels on inclusive human development and environmental performance: The mediating role of corruption control	8
Determinants of cyber-incidents among small and medium US cities	8
Under big brother's watchful eye: Cross-country attitudes toward facial recognition technology	8
Digitalization as a policy response to social acceleration: Comparing democratic problem solving in Denmark and the Netherlands	8
Open government data portals: Predictors of site engagement among early users of Health Data NY	8
Digital government transformation as an organizational response to the COVID-19 pandemic	8