Government Information Quarterly

Papers
(The median citation count of Government Information Quarterly is 10. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-04-01 to 2025-04-01.)
ArticleCitations
Unveiling civil servants' preferences: Human-machine matching vs. regulating algorithms in algorithmic decision-making——Insights from a survey experiment284
Citizen-centricity in digital government: A theoretical and empirical typology166
AI: Friend or foe of fairness perceptions of the tax administration? A survey experiment on citizens' procedural fairness perceptions137
Sensemaking and social processes in digital government projects118
Combining shallow and deep learning approaches against data scarcity in legal domains114
Paradoxical digital inclusion: The mixed blessing of street-level intermediaries in reducing administrative burden113
Machine learning for predicting elections in Latin America based on social media engagement and polls111
Trends and challenges of e-government chatbots: Advances in exploring open government data and citizen participation content107
Data-driven government: Cross-case comparison of data stewardship in data ecosystems105
Governance networks that strengthen older adults' digital inclusion: The challenges of metagovernance95
Understanding issues with stakeholders participation processes : A conceptual model of SPPs' dimensions of issues91
Editorial Board82
Measuring the effect of political alignment, platforms, and fake news consumption on voter concern for election processes82
Towards a multicentric quality framework for legal information portals: An application to the DACH region81
The role of digital technologies in global climate negotiations81
Big data analytics, resource orchestration, and digital sustainability: A case study of smart city development69
Improving the assessment of digital services in government websites: Evidence from the Mexican State government portals ranking65
Creating a workforce of fatigued cynics? A randomized controlled trial of implementing an algorithmic decision-making support tool65
Examining the antecedents and outcomes of smart government usage: An integrated model61
Decentralising the patent system61
The construction of self-sovereign identity: Extending the interpretive flexibility of technology towards institutions59
We shall endure: Exploring the impact of government information quality and partisanship on citizens' well-being during the COVID-19 pandemic58
Spreading the word? European Union agencies and social media attention57
An ecosystem perspective on developing data collaboratives for addressing societal issues: The role of conveners53
Digital government transformation as an organizational response to the COVID-19 pandemic51
The effect of crowdsourcing on organizational learning: Evidence from local governments47
Exploring the potential and limits of digital tools for inclusive regulatory engagement with citizens47
Overcompliance and reluctance to make decisions: Exploring warning systems in support of public managers47
An ounce of prevention is worth a pound of cure – Building capacities for the use of big data algorithm systems (BDAS) in early crisis detection46
Social media use for work during non-work hours and work engagement: Effects of work-family conflict and public service motivation46
Ironies of automation and their implications for public service automation45
Coping with digital transformation in frontline public services: A study of user adaptation in policing42
Nothing but symbolic: Chinese new authoritarianism, smart government, and the challenge of multi-level governance42
The dynamics of AI capability and its influence on public value creation of AI within public administration42
Regulating generative AI: The limits of technology-neutral regulatory frameworks. Insights from Italy's intervention on ChatGPT41
Beyond the box: Reflections on the need for more blue sky thinking in research41
Understanding citizens' perception of government fiscal information through a survey experiment40
Understanding the antecedents of privacy fatigue in facial recognition-based m-Gov services: An empirical study from China39
Government to business e-services – A systematic literature review39
Platform, or technology project? A spectrum of six strategic ‘plays’ from UK government IT initiatives and their implications for policy39
Open government data and self-efficacy: The empirical evidence of micro foundation via survey experiments38
Diplomacy under fire: Engagement with governmental versus non-governmental messages on social media during armed conflicts37
Artificial Intelligence for data-driven decision-making and governance in public affairs36
Digital transparency and citizen participation: Evidence from the online crowdsourcing platform of the City of Sacramento36
Government-led and Internet-empowered citizen participation in China's policymaking: A case study of the Shanghai 2035 Master Plan36
Enhancing the adoption of digital public services: Evidence from a large-scale field experiment35
Open government data from a legal perspective: An AI-driven systematic literature review35
Co-production in digital transformation of public administration and public value creation: The case of Denmark34
Digital transformation toward AI-augmented public administration: The perception of government employees and the willingness to use AI in government32
Public engagement and AI: A values analysis of national strategies32
Artificial intelligence in local government services: Public perceptions from Australia and Hong Kong32
An attention-based view of AI assimilation in public sector organizations: The case of Saudi Arabia31
Artificial intelligence in public services: When and why citizens accept its usage31
Editorial Board30
Comparison of personal information de-identification policies and laws within the EU, the US, Japan, and South Korea30
Determinants of open government data usage: Integrating trust theory and social cognitive theory30
Artificial intelligence for the public sector: results of landscaping the use of AI in government across the European Union30
Institutional challenges in agile adoption: Evidence from a public sector IT project30
Modalities of monitoring: Evidence from cameras and recorders in policing29
Critical constraints on high performance of provincial E-governments in China: A necessary condition analysis29
A user-centred analysis of decision support requirements in legal informatics29
Does information technology–organizational resource interaction affect E-government performance? Moderating roles of environmental uncertainty27
To fee or not to fee: Requester attitudes toward freedom of information charges27
Editorial Board26
Unpacking the digitalisation of public services: Configuring work during automation in local government26
Playing the telephone game in a multilevel polity: On the implementation of e-government services for business in the EU26
Designing boundary resources in digital government platforms for collaborative service innovation25
Joining the open government partnership initiative: An empirical analysis of diffusion effects25
The role of municipal digital services in advancing rural resilience25
The moon, the ghetto and artificial intelligence: Reducing systemic racism in computational algorithms25
The divergent effects of agent-controlled transparency on corruption latency: Evidence from China25
A stigma power perspective on digital government service avoidance25
Political determinants in the strategic planning formulation of smart initiatives25
Sustainability challenges of artificial intelligence and Citizens' regulatory preferences24
Blockchain governance in the public sector: A conceptual framework for public management24
Does political extremity harm the ability to identify online information validity? Testing the impact of polarisation through online experiments23
Does trust in government moderate the perception towards deepfakes? Comparative perspectives from Asia on the risks of AI and misinformation for democracy23
Regulating artificial intelligence: Proposal for a global solution23
A conceptual digital policy framework via mixed-methods approach: Navigating public value for value-driven digital transformation23
The impact of chatbots on public service provision: A qualitative interview study with citizens and public service providers23
Understanding the key factors and configurational paths of the open government data performance: Based on fuzzy-set qualitative comparative analysis23
Challenge stressors from using social media for work and change-oriented organizational citizenship behavior: Effects of public service motivation and job involvement22
Government transparency: Monitoring public policy accumulation and administrative overload22
The diffusion of public eServices in European cities22
Transforming towards inclusion-by-design: Information system design principles shaping data-driven financial inclusiveness22
The implementation of an e-archive to facilitate open data publication and the use of common specifications: A case of three Swedish agencies21
Organizational maturity for co-creation: Towards a multi-attribute decision support model for public organizations21
Proactivity in digital public services: A conceptual analysis20
Open Government Data (OGD) as a catalyst for smart city development: Empirical evidence from Chinese cities20
Persuasion, information technology, and the environmental citizen: An empirical study of the persuasion effectiveness of city applications20
Does government social media promote users' information security behavior towards COVID-19 scams? Cultivation effects and protective motivations20
Revisiting social media institutionalization in government. An empirical analysis of barriers20
Citizens' acceptance of artificial intelligence in public services: Evidence from a conjoint experiment about processing permit applications19
Impact of national e-participation levels on inclusive human development and environmental performance: The mediating role of corruption control19
Digital government transformation in turbulent times: Responses, challenges, and future direction19
The impact of legacy systems on digital transformation in European public administration: Lesson learned from a multi case analysis19
Locating information systems in the freedom of information process18
A conceptual framework for digital tax administration - A systematic review18
How to promote AI in the US federal government: Insights from policy process frameworks18
Creating public value through digital service delivery from a citizen's perspective18
Public AI canvas for AI-enabled public value: A design science approach18
Determinants of digital innovation in the public sector18
How do citizens perceive the use of Artificial Intelligence in public sector decisions?18
Acceptability of the COVID-19 contact-tracing app – Does culture matter?17
Measuring public procurement transparency with an index: Exploring the role of e-GP systems and institutions17
Not all undecided voters are alike: Evidence from an Israeli election17
ICT-based co-production and democracy: Enacting space, people, and authority in polycentric sites of governance in Estonia17
Editorial Board17
Experimenting with collaboration in the Smart City: Legal and governance structures of Urban Living Labs16
Promoting digital equality in co-production: The role of platform design16
Transplanting good practices in Smart City development: A step-wise approach16
Editorial Board16
Untangling the web between digital citizen empowerment, accountability and quality of participation experience for e-government: Lessons from India16
Strategic communication? Measurement and evaluation of Twitter use among municipal governments15
Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governments15
Open data work for empowered deliberative democracy: Findings from a living lab study15
Toward a person-environment fit framework for artificial intelligence implementation in the public sector15
Public buyer's concerns influencing the early phases of information system acquisition15
Using artificial intelligence to identify administrative errors in unemployment insurance14
Institutional trustworthiness on public attitudes toward facial recognition technology: Evidence from U.S. policing14
Assessing and improving the National Interoperability Frameworks of European Union Member States: The case of Greece14
Open government data portals: Predictors of site engagement among early users of Health Data NY14
Leave it to the parents: How hacktivism-as-tuning reconfigures public sector digital transformation13
One tool to rule? – A field experimental longitudinal study on the costs and benefits of mobile device usage in public agencies13
What determinants influence citizens' engagement with mobile government social media during emergencies? A net valence model13
Analyzing digital government partnerships: An institutional logics perspective13
Government as a platform: Intergovernmental participation for public services in the Russian Federation12
Efficiency gains in public service delivery through information technology in municipalities12
Editorial Board12
Inclusion interrupted: Lessons from the making of a digital assistant by and for people with disability12
Beyond contact-tracing: The public value of eHealth application in a pandemic12
Looking for datasets to open: An exploration of government officials' information behaviors in open data policy implementation12
Digital transformation decoupling: The impact of willful ignorance on public sector digital transformation12
Internet voting in Estonia 2005–2019: Evidence from eleven elections12
Public value creation through the use of open government data in Australian public sector: A quantitative study from employees' perspective12
The roles of privacy concerns and trust in voluntary use of governmental proximity tracing applications12
Exploring E-petitioning and media: The case of #BringBackOurGirls12
Open data innovation: Visualizations and process redesign as a way to bridge the transparency-accountability gap12
Sentiment analysis of public services for smart society: Literature review and future research directions11
A data quality approach to the identification of discrimination risk in automated decision making systems11
Conceptualizing citizen-to-citizen (C2C) interactions within the E-government domain11
Do citizens trust trustworthy artificial intelligence? Experimental evidence on the limits of ethical AI measures in government11
Discerning the effect of privacy information transparency on privacy fatigue in e-government11
Internet voting increases expatriate voter turnout11
eParticipation practices and mechanisms of influence: An investigation of public policymaking11
Assessing behavioral data science privacy issues in government artificial intelligence deployment11
A validation of the modified democratic e-governance website evaluation model11
Continual usage intention of platform-based governance services: A study from an emerging economy11
Smart cities & citizen discontent: A systematic review of the literature11
Building open government data platform ecosystems: A dynamic development approach that engages users from the start11
The strategic use of AI in the public sector: A public values analysis of national AI strategies11
Transparency and accountability in digital public services: Learning from the Brazilian cases10
Is a more transparent, connected, and engaged city a smarter investment? A study of the relationship between 311 systems and credit ratings in American cities10
OGD metadata country portal publishing guidelines compliance: A multi-case study search for completeness and consistency10
Implementing challenges of artificial intelligence: Evidence from public manufacturing sector of an emerging economy10
Digital government and the circular economy transition: An analytical framework and a research agenda10
Orchestrating artificial intelligence for urban sustainability10
Facial recognition systems in policing and racial disparities in arrests10
A taxonomy for proactive public services10
Barriers to artificial intelligence adoption in smart cities: A systematic literature review and research agenda10
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