OOIR: Observatory of International Research

Papers

(The H4-Index of International Journal of Retail & Distribution Management is 27. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-04-01 to 2025-04-01.)

Article	Citations
Consumer religiosity, cosmopolitanism and ethnocentrism in Indonesia	205
The acquirements of e-service quality in fashion e-storescapes: mediating effect in an S-O-R model	101
Offline-to-online and online-to-offline (a reciprocal O2O model): re-patronage in an omni-channel	65
Consumers' (ir)responsible shopping during emergencies: drivers and concerns	61
Guest editorial	57
Analysis of legal framework solutions to protect retail consumers	54
Aspects driving customers' intention to use automated purchasing processes	52
Improving the sales process of profitable perishable goods: an inventory control strategy in a planned economy	47
Revisiting the Big Middle: an fsQCA approach to unpack a large value market from a product specialist retailer's perspective	47
Exploring digitalisation at IKEA	44
Shopping app features: influencing the download and use intention	41
Consumer patronage intention: role of multi-sensory and atmospheric experiences in retail	38
Identifying factors influencing purchase intention of sustainable luxury retailing products	38
Customer service experience for a smart automated coffee vending machine	36
Do customers evaluate the competence of SME retailers and retail chains differently in the context of online product presentations?	35
Packaging journey from retail to home: how the meaning of sustainability for colour transforms	35
Beyond the myth: understanding women's impulsive retail footwear shopping	33
Understanding e-retailer characteristics and post-purchase behaviour: moderating role of confirmation	33
The way to authenticity is grounded – role of marketing communication cues in driving authenticity perceptions	31
Exploring institutional competing logic for sustainability implementation of retail chains	31
Platform openness and value: the mediation effect of user interaction and psychological distance	30
Is the whole greater than the sum of its parts? A vending retail study	30
How digital platforms affect the internationalisation of wine firms in China	30
Ease or excitement? Exploring how concept stores contribute to a retail portfolio	29
“Not tested on animals”: how consumers react to cruelty-free cosmetics proposed by manufacturers and retailers?	29

Transformative service research: a conceptual framework based on consumer's perspective	28
Being a retailer: narratives not on display	28
Why do consumers continue with e-grocery shopping? The role of motivations and environmental concerns in shaping behaviour	27
Do consumers always believe humans create better boxes than AI? The context-dependent role of recommender creativity	27
The design of retailers' online review systems – a systematic literature review and future research agenda	27