International Journal of Retail & Distribution Management

Papers
(The median citation count of International Journal of Retail & Distribution Management is 5. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-07-01 to 2025-07-01.)
ArticleCitations
Willingness-to-pay experimental model for Stackelberg dual channel pricing decision115
Beyond the myth: understanding women's impulsive retail footwear shopping72
Revisiting the Big Middle: an fsQCA approach to unpack a large value market from a product specialist retailer's perspective65
The design of retailers' online review systems – a systematic literature review and future research agenda64
The way to authenticity is grounded – role of marketing communication cues in driving authenticity perceptions58
Offline-to-online and online-to-offline (a reciprocal O2O model): re-patronage in an omni-channel55
Consumer reactions to packaging-free product dispensers: a variety of buyers' profiles to consider53
The retail collaborative recommendations for personalized product recommendations52
Analysing brand attachment for restaurant table booking mobile application47
Guest editorial: How to connect producers and consumers: impacts of platforms on the design and the functioning of agri-food value chains?44
The online flow and its influence on awe experience: an AI-enabled e-tail service exploration43
Competition or co-opetition? The impact of cross-channel spillovers on horizontal-sourcing decisions42
Planned or unplanned purchases? The effects of perceived values on omnichannel continuance intention38
When and whom should retailers offer price reductions in times of crisis?38
The impact of e-retail usage on relative retail patronage formation38
The influence of perceived risks on millennials' intention to use m-payment for mobile shopping in Bangkok37
Customer engagement through metaverse-empowered retail channels: role of personalization37
How does model type influence consumer and online fashion retailing?35
Advancing customer experience through service design in mega shopping malls34
It takes two to tango: A taxonomy of franchise success determinants34
The role of value co-creation on retailer loyalty and omni-channel shopping frequency33
A model for predicting consumer choice to shop in a new grocery store using the Theory of Planned Behaviour32
The pursuit of splendour: a recipe of psychological motivations driving conspicuous luxury consumption31
Neophobia of private labels “Won’t buy it, never tried it!”30
Online impulse buying and cognitive appraisal theory: two countries comparison30
Mobile devices usage in retail settings: gender and generation preferences29
Towards an increased understanding of learning: a case study of a collaborative relationship between a retailer and a logistics service provider29
Service-dominant logic: reframing category captainship and retailer category management29
Service quality dimensions in the manufacturer–distributor dyadic relationship: manufacturer-to-distributor context29
Resilience of an evolved retail agglomeration: case of rural periodic markets in emerging economies28
Advance selling strategy of fresh products under two contracts28
Profiling consumers for their shopping motivations in modern retail formats in Oman28
Industry 4.0 enablers in retailing: a literature review27
Guest editorial: Building resilience in retail for the post COVID world – marketing and operations perspectives26
Auditing state-owned enterprise through predictive analytics and function transformation26
Self-recovery after self-service technology failures: do motivations and self-efficacy matter?26
Investigating crowd logistics platform operations for local food distribution25
Extrinsic and intrinsic motives: panic buying and impulsive buying during a pandemic24
The effect of retail shelf position on private-label brand evaluations24
Framing the customer journey: touch point categories and decision-making process stages24
Integrated store service quality measurement scale in omni-channel retailing23
Do consumers always believe humans create better boxes than AI? The context-dependent role of recommender creativity22
Understanding the implementation of retail self-service check-out technologies using necessary condition analysis22
Understanding e-retailer characteristics and post-purchase behaviour: moderating role of confirmation22
Need for cognitive closure and mobile personalization: a cluster analysis22
Guest editorial22
Aspects driving customers' intention to use automated purchasing processes21
Service quality and store design in retail competitiveness20
The acquirements of e-service quality in fashion e-storescapes: mediating effect in an S-O-R model20
Small independent retailers: digitalize or disappear? An empirical study based on dynamic capabilities19
Shopping app features: influencing the download and use intention19
Platform openness and value: the mediation effect of user interaction and psychological distance19
Is the whole greater than the sum of its parts? A vending retail study19
A cross cultural examination of “off-price” fashion shopping19
Being a retailer: narratives not on display19
Locally produced food for restaurants: a theoretical approach for the supply chain network design18
How do cultural factors affect loyalty behaviour in retailing? The central role of social proximity18
Can physical activity impact green retail consumption through moral reflection?18
How footwear companies can use online CX to WOW customers17
Identifying value-creating aspects in luxury hotel services via third-party online reviews: a cross-cultural study17
The future of e-commerce? Understanding livestreaming commerce continuance usage16
Unpacking the influence of anthropomorphism and stereotypes on consumer attitude towards luxury brand16
Assessing Malaysia and Indonesia as emerging retail markets: an institution-based view15
Adopting retail technology in crises: integrating TAM and prospect theory perspectives15
From personal to corporate social responsibility: (de)individuation in luxury retailing15
Guest editorial15
The cultural acceptance of digital food shopping: conceptualisation, scale development and validation14
Global vs local: analysis of the consumer-brand relationships in India14
Customer expectations of unattended grocery delivery services: mapping forms and determinants14
Revealing governance forms: the case of French agrifood platforms14
Retail practices for plant-based meat alternatives in Italy13
Internet of things platforms adoption in agriculture: comparative theoretical models13
Buyers-sellers’ value of courier services: assessment in the Indonesian C2C e-commerce13
Wait time speeds up: effects of scent arousal on time perception in service marketing13
Using humanness and design aesthetics to choose the “best” type of trust: a study of mobile banking in France13
Grocery retailer's brand performances from brand personalities and marketing offerings12
Drivers of formal and informal retail patronage in emerging markets12
The different impact of utilitarian and hedonic attributes on web-based retail shopping behaviour through the lens of extended technology acceptance model12
Interplay of multiple labels and willingness to pay12
Understanding the role of anticipated loss and gain during consumer competition: the moderation of purchase importance and prior brand attitude12
Managing consumer trust in e-commerce: evidence from advanced versus emerging markets12
Understanding customer-perceived values for apparel retailing in India12
Consumer response to store-related stimuli in a crisis: evidence from Japan and Croatia12
Food delivery app continuance: a dual model and segmentation approach12
The distance between sustainability store image and store identity inside grocery stores11
Effects of virtual stores' opaque exterior on store perceptions and purchase intentions11
Importance and conditions of effectiveness of CSR communications in franchise networks11
How shopping habits change with artificial intelligence: smart speakers' usage intention11
Augmented reality in retail: a systematic review of research foci and future research agenda11
Terroir store brand authenticity11
Predictable inventory management within dairy supply chain operations11
Economy or premium? A systematic review of factors influencing retailers’ own product brand strategies11
Using chatbots in e-retailing – how to mitigate perceived risk and enhance the flow experience11
COVID-19-induced shopping behavioural shifts justifying pandemic as ‘defining moment’ for generation Z11
Retraction notice for IJRDM-02-2023-007610
Influence of showrooming and price matching strategy to combat showrooming under different costs10
Retail atmospherics in times of disruption: a PLS modeling approach of the role of emotions in a pharmacy environment10
Perceived experiential value and continued use intention of e-retail chatbots10
Conviction and online purchase intention towards apparel in online environment10
Augmented reality in online retailing: a systematic review and research agenda10
Enabling competitiveness in home-delivery through sustainable packaging logistics10
Why buy used? Motivators and barriers for re-commerce luxury fashion9
Sustainability-oriented commerce innovation: How does it influence consumer satisfaction?9
Engaging the customer with augmented reality and employee services to enhance equity and loyalty9
Study on online payments and e-commerce with SOR model9
Retaining consumer engagement in online retail brand communities9
Analysis of legal framework solutions to protect retail consumers9
The role of artificial intelligence in improving the omnichannel customer experience9
Customer impulse shopping in airports9
Product-as-a-service from B2C retailers' perspective: a framework of challenges and mitigations9
Augmented reality's perceived immersion effect on the customer shopping process: decision-making quality and privacy concerns9
Consumer patronage intention: role of multi-sensory and atmospheric experiences in retail9
Developing a scale for gamified e-service quality in the e-retailing industry9
Mall relevance, shoppers' well-being and mall loyalty: moderating role of social media celebrity9
Predictors of continuance intention of online food delivery services: gender as moderator9
From regrets to returns: how interaction quality and store image shape store revisit intentions8
Guest editorial: Retail reinvention through retaining customer engagement8
Potential determinants of consumers' intention to purchase 3D printed fashion products8
Trust transfer, price fairness and brand loyalty: the moderating influence of private label product type8
Navigating the digital marketplace: perception, risks and webrooming intention8
Online grocery services evolution and trends: a bibliometric approach8
Do goal orientations really influence performance?8
Drivers of showrooming behaviour: insights from integrated perspectives8
Omni-channel retailing resources and capabilities of SME specialty retailers – insights from Germany and Turkey7
A qualitative comparative study of Japanese fashion brands via profiling young shoppers7
The emotional side of price: reference price as a decision maker in consumer purchase7
Exploring personal savings versus hedonic consumption in the new normal7
Recycle signs and recycling shopping behaviour in retail stores7
Exploring the intellectual and conceptual structure of small retail research through a bibliometric analysis7
Impact of certification information on consumer behaviour in hybrid retail platforms: empirical evidence from JD.com7
Importance of AI attributes in Indian retail stores: a conjoint analysis approach7
Last mile practices in e-commerce: framework development and empirical analysis of Swedish firms7
Exploring omnichannel strategies: a path to improve customer experiences7
Reassuringly British: consumer engagement with domestic products and brands7
Publisher’s Note7
Visual attention and product interaction: a neuroscientific study on purchase across two product categories in a virtual store7
Product information failures on websites and their impact on mobile shopping behaviour6
Omnichannel and consumer and retailer perceived risks and benefits: a review6
Exploring consumer loyalty towards brands of safe vegetables in Vietnam6
Consumers' intention to adopt virtual grocery shopping: do technological readiness and the optimisation of consumer learning matter?6
Potential benefits and descriptive norms in webrooming: an extended model of goal-directed behaviour6
Does ICT contribute to bootstrapping SOSI? Evidence in retailing6
Examining the nexus between food retailers certification and its impacts6
How brick-and-mortar retailers and grocery delivery platforms influence purchase intention?6
Leadership essential to steer success within the retail sector6
Guest editorial: The new age of retailing: rethink, reconnect, revive6
Introduction and outsourcing strategy of processed fresh produce5
Transformative service research: a conceptual framework based on consumer's perspective5
Repurchase intention in a physical store: moderated mediating role of electronic word-of-mouth5
Acceptance of in-store apps: factors that influence the intention to adopt location-based retail apps – insights from Germany5
A meta-analytic comparison of scent effect between retailing and hospitality5
FOMO and green service purchase intentions: a stimulus-organism-response perspective5
Showrooming: a retrospective and prospective review using the SPAR-4-SLR methodological framework5
Customer service experience for a smart automated coffee vending machine5
Assessing the moderating effect of brick-and-mortar store on omnichannel retailing5
Should supplier utilise a private direct channel? A contract mechanism5
Determinants of smart locker adoption in last mile construction retail5
Understanding impulse buying in interest-based e-commerce: the role of content creativity5
How digital platforms affect the internationalisation of wine firms in China5
Measuring consumer perceptions of home-delivery convenience – the case of cargo bikes5
Measuring consumer perceptions of online retail platform corporate sustainable development: a scale development and validation5
Goal congruence and shopping motivation influence for in-store mobile app5
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