Information Technology & People

Papers
(The H4-Index of Information Technology & People is 31. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-04-01 to 2025-04-01.)
ArticleCitations
Integrating online and offline channels for online customer loyalty: the moderating role of retailer credibility106
How does social overload lead to withdrawal behavior? The case of social communities on social networking sites103
Follow and spread the word: the effects of avatars and message framing in promoting fact checking posts on social media70
How omnichannel integration promotes customer word-of-mouth behaviors: the mediating roles of perceived personal preference fit and perceived social relatedness64
Cloud computing implementation: a field study of business unit IT self-sufficiency61
Social free sampling: engaging consumer through product trial reports60
How do enterprise social media affordances affect knowledge sharing within project teams: the social cognitive theory view60
A study of knowledge use effectiveness in IS department–A human agency perspective58
Examining students' continuous use of online learning in the post-COVID-19 era: an application of the process virtualization theory58
How the interaction of innovation and ERP systems on business intelligence affects the performance of Mexican manufacturing companies57
The formation mechanism of the excessive use of short-form video apps: an IT affordance perspective51
Conflicting social influences regarding controversial information systems: the case of online dating50
“Technology is killing me!”: the moderating effect of organization home-work interface on the linkage between technostress and stress at work48
Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials' views48
Explanatory and predictive analysis of smartphone security using protection motivation theory: a hybrid SEM-AI approach48
The impact of attention and task performance on antiphishing performance: a multigoal perspective48
Do expressions of sadness, anxiety and fear have different impacts on attracting donations? Evidence from a Chinese online charitable crowdfunding platform45
The future of platforms, big data and new forms of capital accumulation44
The effects of Experience-Technology Fit (ETF) on consumption behavior: Extended Reality (XR) visitor experience43
Stickiness formation among mobile apps of different social levels: multigroup analysis using the cognitive–affective–conative framework43
Patient distrust toward doctors in online health communities: integrating distrust construct model and social-technical systems theory42
Artificial intelligence video interviewing for employment: perspectives from applicants, companies, developer and academicians40
Work engagement of online car-hailing drivers: the effects of platforms' algorithmic management38
An institutional perspective on application programming interface development and integration38
The hustle is real: an examination of the self-related consequences of consuming idealized self-promotional content on LinkedIn36
Does self-congruity matter for virtual influencer’s non-fungible token (NFT) purchase intentions? The role of financial literacy36
Exploring the antecedents of “deep” eWOM providing behaviour in mobile shopping: a multi-country study35
Knowledge management as an asset for operational processes in marginal healthcare centers34
Adopting blockchain-based traceability in the fruit supply chain in a developing economy: facilitators and barriers34
Determinations of system justification versus psychological reactance consumer behaviours in online taboo markets33
How to engage the crowd for innovation in a restricted market? A practice perspective of Google's boundary spanning in China31
Clinical decision support in Tanzanian healthcare facilities: an activity theory approach to analysing tools and procedures for enhanced patient care31
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