Information Technology & People

Papers
(The median citation count of Information Technology & People is 5. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-08-01 to 2026-08-01.)
ArticleCitations
Evaluating compliance for organizational information security and business continuity: three strata of ventriloqual agency162
Coping with technostress-related goal hindrances: multidimensional and hierarchical nature of goals145
The underlying mechanism of user response to AI assistants: from interactivity to loyalty140
Nudges affect the perceived trustworthiness of algorithmic recommendations in public services: explaining by learning costs111
Escaping from the echo chamber: understanding user behavior from the perspective of psychological reactance theory72
The effects of digital platform expectations, information schema congruity and behavioural factors on mobility as a service (MaaS) adoption71
The hustle is real: an examination of the self-related consequences of consuming idealized self-promotional content on LinkedIn69
The future of working from home: a mixed-methods study with IT professionals to learn from enforced working from home69
How does an imaginary persona's attractiveness affect designers' perceptions and IT solutions? An experimental study on users' remote working needs65
Establishing trust in the sharing economy: an analysis of organizational, systems and interpersonal level trust63
A framework for consumers' assessments of location-based advertising (LBA) and selective exposure to privacy-related online information63
Understanding experiences of adverse digital incorporation of ridesharing drivers in Bangladesh62
Blending minds and machines in service operations: enhancing managerial responses to online reviews through human-generative AI collaboration61
Investigating the lurking mechanism of SNS users: a comprehensive examination of context-specific cues and role stresses54
How workers prevent negative online reviews under algorithmic management: evidence from Chinese food-delivery platform51
How to make users fall in love with a mobile application: A moderated-mediation analysis of perceived value and (brand) love51
Mitigating employee resistance and achieving well-being in digital transformation46
Examination the effects of organizational innovation and knowledge management strategy in information technology companies in R&D departments on service quality and product innovation44
Framing and feelings on social media: the futures of work and intelligent machines43
From Panopticon to Opticon Caecum: the evolution of observational infrastructures42
Unpacking the sociomaterial parameters of connectivity management practices in the Saudi academic context41
Intrinsically motivating the crowds: the role of feedback information in crowdsourcing contests40
Influence factors of algorithm aversion in e-commerce recommendation system: a multi-analytical SEM-ANN technique39
Abusive supervision and cyberloafing: an investigation based on Stressor-Emotion-CWB theory38
Investigating engagement and burnout of gig-workers in the age of algorithms: an empirical study in digital labor platforms37
A qualitative study of penetration testers and what they can tell us about information security in organisations36
Exploring satisfaction with social networking sites through the lens of fan page visiting: uncertainty reduction and general systems theory perspective34
Understanding GAI user addiction from an I-PACE perspective33
Assessing the impact of emojis in personality-imbued chatbots: insights from an academic advising perspective33
Examining the predictors of university students' engagement, fear of missing out and Internet addiction in online environments31
The unexplored consequences of fear in mobile banking privacy31
Social media as a behavior depolarizer: evidence from Russia–Ukraine conflict30
Chinese older adults' social media use: a study of WeChat from a social practice perspective29
Trust dynamics for AI implementation in high-barrier environments: the moderating effect of government involvement29
Donating or collecting? Differential impact mechanisms of knowledge sharing through enterprise social media on employees' innovative work behavior29
Savior or saboteur? Big data and company employees innovative behavior: a socio-technical systems theory perspective29
Antecedents and outcomes of social media fatigue28
What keeps me engaging? A study of consumers' continuous social media brand engagement practices28
In-depth enablement on users with governance mechanisms by platform firms27
Can augmented reality (AR) applications enhance students’ experiences? Gratifications, engagement and learning styles27
Would you share that? How the intensity of violent and sexual humor, gender and audience diversity affect sharing intentions for online advertisements27
How does obsolescence risk influence consumer resistance to smartwatches?27
When trust becomes symbolic: standards and the governance of AI26
The determinants of participation in online business forums: exploring the interplay of need factors and reciprocity26
Comparing security perceptions and relationship configurations of mobile device modders and non-modders26
Can AI-powered non-player characters improve players' subjective well-being in virtual world games? A mixed-methods approach25
Online privacy literacy and users' information privacy empowerment: the case of GDPR in Europe25
Risking it all in the metaverse ecosystem: forecasting resistance towards the enterprise metaverse24
Hybrid ambidexterity in platform-based software development: an empirical investigation24
Cognitive absorption and hedonic technology addiction: the mediating roles of impulsive urge and self-regulation24
How do we elicit more user feedback in the social Q&A community? A consideration of the expertise-required question23
#Fakefamous: how do influencers use disinformation to establish long-term credibility on social media?23
Collaborative federated learning framework to minimize data transmission for AI-enabled video surveillance22
“You are you, and I am me”: investigating inter-organisational collaboration between multiple emergency services22
To ask is human, to answer divine: how awe-inspiring generative AI leads to self-enhancement and imposter anxiety22
The impact of virtual interaction on consumers' pro-environmental behaviors: the mediating role of platform intimacy and love for nature22
Homogenous or heterogeneous? Demand effect of reviewer similarity in online video website21
Generative Artificial Intelligence (AI) in education: from organizing visions to official guidelines21
Understanding the determinants of technology upgrade: an integration of retrospective and prospective perspectives21
Old technologies in a modern communications landscape: public call boxes and universal service in the UK21
The influence of online host–guest interaction on listing popularity in peer-to-peer accommodation: the role of listing price and reputation21
“Sorry, I Don’t Understand …”: effects of task type, personality presentation and performance error on user trust of a personal digital assistant21
Does self-congruity matter for virtual influencer’s non-fungible token (NFT) purchase intentions? The role of financial literacy20
Want to disconnect? Understanding the dual effects of compulsive social media use on temporary discontinuance behavior20
An institutional perspective on application programming interface development and integration20
Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials' views20
How does social overload lead to withdrawal behavior? The case of social communities on social networking sites20
Stickiness formation among mobile apps of different social levels: multigroup analysis using the cognitive–affective–conative framework20
Reconceptualizing IT-enabled organizational transformation19
Assessing factors influencing consumers' non-adoption intention: exploring the dark sides of mobile payment19
Social interaction and the successful exit of cultural and creative crowdfunding projects: evidence from the Modian platform19
Workers' perception of gig platform governance: scale development and validation18
Unpacking dual effects of ambivalence toward technologies in online live streaming learning18
Integrating case management technologies in local care networks: building network development in human services18
To free ride or contribute? The effects of enforced working from home on employees’ engagement in the corporate online forum17
Dark side of metaverse! Role of loneliness on depression using deindividuation theory and psychodynamic theory17
Does AI identity disclosure stimulate user responses? An exploration based on meta-analysis17
Classification of discussants on cyber-violence incidents17
Sync or sink: ensuring synchronous service quality for effective human–AI chatbot collaboration16
Top managers' media selection and interaction goals in e-leadership16
Digging deeper into responsibility: an investigation of responses to online help-request marketing campaigns in social networking groups16
When the mindful ones experience flow: a moderated-mediation model of purchase intention in live commerce16
Towards digital transformation and governance in the healthcare sector16
Formal versus casual: examining the influence of doctors’ profile pictures on patients’ choice in the online health market16
Setting goal difficulty in monetary incentives to physicians: evidence from an online health knowledge-sharing platform16
Generative artificial intelligence adoption and employees' perspectives on AI at work: toward unalienated working life or AI-augmented alienation?16
A multi-model approach for the extension of the use and gratification theory in video game streaming16
Unpacking determinants of knowledge quality in an online knowledge community: group heterogeneity, interactive processes, and feedback effect16
Understanding proactive knowledge sharing and knowledge withholding in physician-driven online health communities – a professional role identity perspective16
Unraveling the factors that influence connectedness and relationship performance with augmented reality apps15
Guest editorial: Work from home (WFH), employee productivity and wellbeing: lessons from COVID-19 and future implications15
From fear to act: enhancing older adults’ cybersecurity practices by elderly-oriented fear appeal messages design15
Establishing the typology and the underlying structure of rumor-combating behaviors: a multidimensional scaling approach15
Do the certainty tone and seniority of physicians matter in patients' information adoption in online health communities?15
Digital entrepreneurship and the emergence of coopetitive affordance15
The impact of cultural practices on the outcome of IT risk management implementation15
Integrating intangible cultural heritage elements into mobile games: an exploration of player cultural identity15
Online review data analytics to explore factors affecting consumers’ airport recommendations15
In companies we trust: consumer adoption of artificial intelligence services and the role of trust in companies and AI autonomy14
Understanding the challenges of blockchain technology adoption: evidence from China’s developing carbon markets14
Guest editorial: Emotions in the digitalised workplace14
Data retrieval systems in a smart society: strengths and weaknesses from a user perspective14
Data-driven sensegiving and sensemaking: a phenomenological investigation14
Online flight booking: digital nudging to decrease aviation-related carbon emissions14
Preserving traveller privacy in location-based social media: a local differential privacy approach14
Understanding civil servants' intentions to open data: factors influencing behavior to disclose data14
Health IT in our daily life: impact of mobile phone use on the emotions and compliance of diabetes patients13
Technoshame: emotional challenges related to technology-mediated feedback in online work13
How TalkTalk did the walk-walk: strategic reputational repair in a cyber-attack13
The effects of cognitive dissonance and self-efficacy on short video discontinuous usage intention13
Mobile health community loyalty development process in China: an empirical study from information seeking perspective13
Assessing factors influencing intentions to use cryptocurrency payments in the hospitality sector13
Exploring smart retailing: anthropomorphism in voice shopping of smart speaker12
Publisher’s Note12
Diversity of digital media exposure, information verification and vaccination intention: an empirical study in China12
Facilitating or inhibiting? The role of enterprise social media use in job performance12
Online opinion dynamics model considering derivative topics based on complex network12
Migration and financial transactions: factors influencing mobile remittance service usage in the pandemic12
Identifying factors influencing the employee's intention with self-protective behaviors against phishing attacks12
The effect of social media use on job performance with moderating effects of Cyberloafing and job complexity12
How do different stakeholder groups within an open source software project influence the project's development: a case study of OpenSimulator11
Tacit knowledge sharing in information systems development projects: social interdependence and regulatory focus perspectives11
The impact of social presence and facilitation factors on online consumers' impulse buying in live shopping – celebrity endorsement as a moderating factor11
Exploring user adaptation behaviors toward mobile technology: a higher education perspective11
Understanding people's intention to use facial recognition services: the roles of network externality and privacy cynicism11
She’s worth IT: challenges for female CIOs in ensuring IT security compliance11
How perceived team virtuality affects individual knowledge hiding in teams: unraveling the paradox when heads meet hearts11
Instant messaging, interruptions, stress and work performance11
Achieving information systems infusion beyond routinization10
Cryptocurrency use for cross-border payments: understanding the popularity of crypto among Nigerians importing from China10
Perceived objectivity? Findings on the use of perceptual and objective measures in IS research10
Explanatory and predictive analysis of smartphone security using protection motivation theory: a hybrid SEM-AI approach10
Do expressions of sadness, anxiety and fear have different impacts on attracting donations? Evidence from a Chinese online charitable crowdfunding platform10
From IT fashion to governmental actions: juxtaposition of leaders’ sensemaking and social learning on IT-enabled senior-care services10
Be warned: what counts as ethics is reformatted when ethical programmes are digitized10
Taming the “techno-monster”: marketing managers' perceptions of AI systems and humanization challenges10
Follow and spread the word: the effects of avatars and message framing in promoting fact checking posts on social media10
Exploring the antecedents of “deep” eWOM providing behaviour in mobile shopping: a multi-country study10
The effects of Experience-Technology Fit (ETF) on consumption behavior: Extended Reality (XR) visitor experience10
Examining the effects of disinformation and trust on social media users' COVID-19 vaccine decision-making9
The problematic use of smartphones in public: the development and validation of a measure of smartphone “zombie” behaviour9
The impact of technology: how features, resources and task demands shape digital well-being9
Group-based trajectory modeling to identify effect of badges in online Q&A communities9
Proxy design: a method for involving proxy users to speak on behalf of vulnerable or unreachable users in co-design9
Excessive information on social media and Generation Z's long-term COVID-19 vaccine advocacy: a post-pandemic perspective9
How enterprise social media affordances affect employee agility: a self-determination theory perspective9
Synergizing organizational inclusion and IT competencies through resource orchestration: a longitudinal exploration9
Does training provision matter? Unravelling the impact of digital transformation on environmental sustainability9
Trust in ICT-enabled medical self-management: the case of diabetes9
Implications of algorithmic management on careers and employment relationships in the gig economy – a developing country perspective9
Evaluating the potential impact of online assessment on students' academic performance9
Workplace fear of missing out, organizational support and performance: the mediating role of work-related social media use9
Exploring the senior-friendly transformation requirements of older mHealth app users: a mixed approach8
The use of social media for a better world: roles of social experience, empathy and personal impulsiveness in charitable crowdfunding8
Sociomaterial influence on social media: exploring sexualised practices of influencers on Instagram8
The influences of expressive and instrumental social ties in social commerce: integrating dyadic views from buyers and sellers8
Understanding online reviews adoption in social network communities: an extension of the information adoption model8
The greening of IT use: the impact of environmental concerns on the use of internet systems8
Investigating the impact of multiple media use on performance in dispersed teams: unraveling the millefeuille effect8
Algorithmic monitoring increases unethical behavior in gig workers: the mediating role of moral disengagement8
Sharing information about medical crowdfunding projects on social networking sites: the integration of attribution-affect model of helping and social capital theory8
Do ethics drive value co-creation behavior in online health communities?8
Principles for analyzing, designing and evaluating the situated use of intelligent machines8
The service attributes of robo-advisors: a choice-based conjoint analysis8
Corrigendum: Acceptance of protection technology in a time of fear: the case of Covid-19 exposure detection apps8
Individual Information Technology (IT) creativity: a conceptual and operational definition8
The impact of informational antecedents on Generation Z consumers’ evaluations of cross-border e-commerce transaction costs and purchase decisions8
Temporal orientations in human agency: a case of homecare practitioners as mobile phone users8
A feminist-affordance lens: examining the power outcomes of the actualization of smartphone affordances7
Exploring the impact of technostress on the work–life boundary of UK academics during the coronavirus pandemic7
Effects of social media empowerment on COVID-19 preventive behaviors in China7
IsGuanxicritical to the job burnout of ITP and IS/IT users in Chinese society?7
The evolving influence of social networks on collaboration technology use during telework transitions7
I do not want to be perfect: investigating generation Z students' personal brands on social media for job seeking7
What motivates customers to purchase from social commerce pages? A means-end chain approach7
Credibility of Youtube product reviews and customers' product return intention: a product fit uncertainty perspective7
Artificial intelligence and work transformations: integrating sensemaking and workplace learning perspectives7
Member’s performance in human–AI hybrid teams: a perspective of adaptability theory7
Understanding the mediator and moderator role of digital citizenship on cyber harassment7
Exploring the impact of digital work on work–life balance and job performance: a technology affordance perspective7
Consumer avoidance toward message stream advertising on mobile social media: a stimulus-organism-response perspective7
Cloud computing implementation: a field study of business unit IT self-sufficiency7
Can the Ebola experience in West Africa help to combat the COVID-19 pandemic? Testing the critical incident management systems model in the COVID-19 context7
Consequences of illegitimacy perceptions: understanding Internet users’ resistance to firms’ information requests7
Caught in the web: a meta-analysis of Internet addiction, excessive daytime sleepiness and depressive symptoms in adolescents7
Achieving software development agility: different roles of team, methodological and process factors6
Monetary rewards or comment recognition? The difference between the two types of feedback in online Q&A community6
Transactive memory systems in superteams: the effect of an intelligent assistant in virtual teams6
Antecedents and impact of distrust of generative AI in organizations: a socio-psychological perspective6
Contribution to team and community in crowdsourcing contests: a qualitative investigation6
Enhancing organizational resilience through big data analytics capability: the mediating role of strategic flexibility6
Examining the impacts of artificial intelligence characteristics on user resistance to financial robo-advisors6
Towards an inclusive and equitable future: transformation of digital learning design in the digital era6
See you in the metaverse! Investigating dating intentions in the metaverse6
ICTs mediated identity work of community health workers: a comparative case study from Africa6
Unraveling real-time mobile connectivity paradox and emotional ambivalence: a quasi-experimental design from a multi-source perspective6
Affordances-in-practice: unravelling blockchain-for-good in sustainable investment6
Artificial intelligence (AI) and ideology6
Virtual reality as an engagement driver in professional meetings6
Navigating the algorithmic paradox: how and when perceived algorithmic control affects gig workers’ engagement through harmonious and obsessive work passion6
Submitting tentative solutions for platform feedback in crowdsourcing contests: breaking network closure with boundary spanning for team performance6
How does AI knowledge empowerment influence innovative use of AI? The moderating roles of work and AI technological uncertainties5
Elevating employees’ psychological responses and task performance through responsible artificial intelligence5
Caged, helpless but not bored: consumption values derived from over-the-top platforms during pandemic5
Elementary and secondary school students' perceptions toward the use of e-learning under the COVID-19 pandemic: a mixed-methods study5
Implications of artificial intelligence for academics' work: a sociotechnical perspective based on podcast episodes5
Perception vs reality: a multi-level framework for analyzing user perceptions of LLM-based chatbots5
Transforming performance: how agility, response, resilience and support shape success in digital strategies5
How much AI is too much in assisting evaluation? Chinese applicant reactions to conjoint decisions by experts and algorithm5
Affordance of conciliation: increasing the social impact of hybrid organizations5
Reducing data privacy breaches: an empirical study of relevant antecedents and an outcome5
Understanding customer satisfaction of augmented reality in retail: a human value orientation and consumption value perspective5
Implementing artificial intelligence across task types: constraints of automation and affordances of augmentation5
Cloud computing adoption decision-making process: a sensemaking analysis5
Accountability, empathy and the digital transformation of care: a qualitative study of UK homecare agencies5
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