Electronic Markets

Papers
(The median citation count of Electronic Markets is 6. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-07-01 to 2025-07-01.)
ArticleCitations
Understanding the adoption of the mask-supply information platforms during the COVID-19171
Designing a conversational agent for supporting data exploration in citizen science154
Digital technology as market shaper: A typology of digital technology roles for shaping markets144
Digital platform ecosystems in flux: From proprietary digital platforms to wide-spanning ecosystems131
Game-swinging on Twitch: an affordances perspective84
Consumers’ ambiguous perceptions of advertising disclosures in influencer marketing: Disentangling the effects on current and future social media engagement77
Calming the customers by AI: Investigating the role of chatbot acting-cute strategies in soothing negative customer emotions69
Factors impacting behavioural intentions to adopt the electronic marketplace: findings from small businesses in India63
Governing the emergence of network-driven platform ecosystems62
Categorization and eccentricity of AI risks: a comparative study of the global AI guidelines62
Value creation and capture in decentralized finance markets: Non-fungible tokens as a class of digital assets59
A typology of agricultural market information systems and its dimensions: Case studies of digital platforms58
Empowering users to control ads and its effects on website stickiness54
An empirical analysis of experienced reviewers in online communities: what, how, and why to review53
Cognitive automation52
Wallet wars or digital public infrastructure? Orchestrating a digital identity data ecosystem from a government perspective52
Designing incentive systems for participation in digital ecosystems—An integrated framework52
Exploring the scope of generative AI in literature review development52
Influencer marketing on Instagram—The optimal disclosure strategy from influencers’ and marketers’ perspectives50
Explainable artificial intelligence in information systems: A review of the status quo and future research directions49
Trust transfer effects and associated risks in telemedicine adoption48
Invite everyone to the table, but not to every course45
From absolute nonsense to the world’s operating system45
Digital valuation of personality using personal tokens44
Compatibility promotion between platforms: The role of open technology standards and giant platforms43
Immunizing with information – Inoculation messages against conversational agents’ response failures43
Uncovering the identity of Electronic Markets research through text mining techniques39
The dark sides of AI personal assistant: effects of service failure on user continuance intention39
Metaverse: A real change or just another research area?39
What factors influence grassroots knowledge supplier performance in online knowledge platforms? Evidence from a paid Q&A service38
Decentralized platform economy: emerging blockchain-based decentralized platform business models38
Perpetual future contracts in centralized and decentralized exchanges: Mechanism and traders’ behavior34
How two leading partners learn to tango: The case of IoT-based business model co-innovation between a retailer and an electronics supplier33
How to organize for AI? An interview with Yao-Hua Tan33
Correction to: Understanding the process of meanings, materials, and competencies in adoption of mobile banking33
A face of one’s own: The role of an online personae in a digital age and the right to control one’s own online personae in the presence of digital hacking32
When is blockchain worth it? Value and risk drivers of corporate blockchain announcements32
Data management as a joint value proposition—A design theory for horizontal data sharing communities31
Challenges of IT freelancers on digital labor platforms: A topic model approach31
Artificial intelligence in E-Commerce: a bibliometric study and literature review30
Compatibility promotion for standard development within shared platforms: A rising tide does not lift all boats30
Correction to: Social Welfare Computing and the management and regulation of new online business models30
Understanding users’ negative responses to recommendation algorithms in short-video platforms: a perspective based on the Stressor-Strain-Outcome (SSO) framework30
Sanitizing data for analysis: Designing systems for data understanding29
Opportunities and challenges of blockchain for multi-sided platforms27
Understanding service complexity in manufacturing companies: Insights and implications from a mixed methods study on drivers and levers of complexity26
Global reconstruction of language models with linguistic rules – Explainable AI for online consumer reviews26
A positive spiral effect of M-health app videos26
The effects of targeted political advertising on user privacy concerns and digital product acceptance: A preference-based approach26
Standardization for platform ecosystems25
Exploring interdependent privacy – Empirical insights into users’ protection of others’ privacy on online platforms23
Smart cities and smart governance models for future cities23
A machine learning approach to identifying decision-making styles for managing customer relationships23
The role of contextual and contentual signals for online trust: Evidence from a crowd work experiment21
Regulation strategy for behavioral integrity of live streamers: From the perspective of the platform based on evolutionary game in China21
How smart technology empowers consumers in smart retail stores? The perspective of technology readiness and situational factors21
A multilevel, multi-mode framework for standardization in digital B2B platform eco-systems in international cargo transportation—A multiple case study21
Digital entrepreneurship from cellular data: How omics afford the emergence of a new wave of digital ventures in health20
The dark sides of AI20
On the influence of conventional and automated market makers on market quality in cryptoeconomic systems20
Public education data at the crossroads of public and private value creation: Orchestration tensions and stakeholder visions in Germany’s emerging national digital education ecosystem20
Cultural differences in processing online customer reviews: holistic versus analytic thinkers19
Understanding reviewer characteristics in online reviews via network structural positions18
Beyond control over data: Conceptualizing data sovereignty from a social contract perspective18
Computing and Social Welfare18
AI-enabled information systems: Teaming up with intelligent agents in networked business17
The effect of transparency and trust on intelligent system acceptance: Evidence from a user-based study17
Fintech: A content analysis of the finance and information systems literature17
Explanation matters: An experimental study on explainable AI16
Centralized exchanges vs. decentralized exchanges in cryptocurrency markets: A systematic literature review16
Modeling inter-organizational business process governance in the age of collaborative networks16
Continuous value shaping: A boundary concept for innovating service innovation approaches16
Breaking the chains of traditional finance: A taxonomy of decentralized finance business models16
Seeking empathy or suggesting a solution? Effects of chatbot messages on service failure recovery16
Correction: AI-based chatbots in conversational commerce and their effects on product and price perceptions16
To sell, to donate, or to barter? Value creation and capture through business model types in decentralized data ecosystems15
Manipulation by design15
Systematizing the lexicon of platforms in information systems: a data-driven study15
Still doing it yourself? Investigating determinants for the adoption of intelligent process automation15
Robots, artificial intelligence, and service automation (RAISA) in hospitality: sentiment analysis of YouTube streaming data14
More than a snapshot: dynamic value-in-use emergence in e-services14
Designing virtual meetings: Reviewing virtual meeting design through the lens of media naturalness14
Advancing digital health in information systems research: Insights from a text mining analysis14
Does personality still matter in e-commerce? How perceived hubris influences the assessment of founders’ trustworthiness using the example of reward-based crowdfunding14
Engaging citizen scientists: designing an open research system for collaborative problem exploration13
Open government data: A systematic literature review of empirical research13
Information provision measures for voice agent product recommendations— The effect of process explanations and process visualizations on fairness perceptions13
Archetypes of open-source business models13
The role of design patterns in the development and legal assessment of lawful technologies13
Discovering the evolution of online reviews: A bibliometric review13
The consumer genome: Willingness to share and accept genetic data in marketing13
Designing a cross-organizational identity management system: Utilizing SSI for the certification of retailer attributes13
Correction: Towards implementation of warrant-based content self-moderation13
The influence of similarity heuristics on evaluation deviation: Evidence from an online crowdsourced Q&A healthcare platform13
Understanding the process of meanings, materials, and competencies in adoption of mobile banking12
Do cryptocurrencies really have (no) intrinsic value?12
An empirical study on traditional offline retailer’s switching intention towards community-based group buying program: A push–pull-mooring model12
Exploring the effect of platform gamification on users’ intermittent discontinuance: An ambivalence perspective12
Collaborative consumption continuance: a mixed-methods analysis of the service quality-loyalty relationship in ride-sharing services12
Trust in artificial intelligence: From a Foundational Trust Framework to emerging research opportunities12
Industrial data ecosystems and data spaces12
Microexpressions in digital humans: perceived affect, sincerity, and trustworthiness11
Enhancing conversational agents for successful operation: A multi-perspective evaluation approach for continuous improvement11
Establishing altruistic ethics to use technology for Social Welfare—How Japan manages Web3 and self-sovereign identity in local communities11
Shaping crowdlending investors’ trust: Technological, social, and economic exchange perspectives11
Offline to online: The impacts of offline visit experience on online behaviors and service in an Internet hospital11
Correction to: The Cooperation Paradox11
Developing design principles to standardize e-commerce ecosystems11
Trade-offs and synergies of digital choice environments: Towards a taxonomy and configurational model10
Voting participation and engagement in blockchain-based fan tokens10
Augmenting the reality of decision-making: Comparing and combining product experiences’ influence on choice difficulty and mental imagery10
Towards implementation of warrant-based content self-moderation10
Correction to: The cultural impact in platform competition10
A taxonomy of data governance decision domains in data marketplaces10
Data-driven value extraction and human well-being under EU law10
Maximal extractable value: Current understanding, categorization, and open research questions10
Boundary resource management in innovation ecosystems: The case of e-commerce10
Taking the measure of digital giants: Amazon and the Social Welfare Computing research agenda10
City 5.0: Citizen involvement in the design of future cities10
How to design platform ecosystems by intrapreneurs: Implications from action design research on IoT-based platform10
Generative artificial intelligence10
Fine-tuning image-to-text models on Liechtenstein tourist attractions10
AI-based chatbots in conversational commerce and their effects on product and price perceptions10
Upstream and downstream dyad governance within the network structures: Creating supply chain governance for the customized products10
Electronic marketplaces under conditions of oligopsony and relational marketing – an empirical exploration of electronic agricultural markets in India9
Keeping pace with the healthcare transformation: a literature review and research agenda for a new decade of health information systems research9
Electronic Markets on platform transformation9
Design factors of the tag-based review summarization system: Perspective of the consumers’ intention to use9
The effects of advertisement disclosure on heavy and light Instagram users9
“Sorry, too much information”—Designing online review systems that support information search and processing9
Assistant platforms9
Beyond technology: Multidimensional consumption values in phygital retailing; a mixed method approach8
Blockchain technology in e-business value chains8
Service robots’ anthropomorphism: dimensions, factors and internal relationships8
Creating customer value from data: foundations and archetypes of analytics-based services8
Preface to the special issue on “Enterprise and organizational applications of distributed ledger technologies”8
The Cooperation Paradox8
A novel subject-independent deep learning approach for user behavior prediction in electronic markets based on electroencephalographic data8
Electronic Markets on robotics7
Customized integrated decision model for CBEC enterprise credit evaluation: The fusion of multi-source features and machine learning7
A multivocal literature review of decentralized finance: Current knowledge and future research avenues7
Designing adaptive feedback mechanisms with text mining capabilities: An illustration on eBay7
Is DLT the solution for current supply chain problems? Bridging the gap between EDI and DLT7
Artificial intelligence and machine learning7
An Asian perspective on the governance of cyber civilization7
Getting to know my disease better: The influence of linguistic features of patients’ self-disclosure on physicians’ social support in online health consultation7
Managing disinformation on social media platforms7
An iterative five-phase process model to successfully implement AI for cybersecurity in a corporate environment7
Digital healthcare services6
Research opportunities in the regulatory aspects of electronic markets6
Evolution of direct network effects: A perspective of market thickness of an online freight platform6
Omnichannel Business6
Business model archetypes for data marketplaces in the automotive industry6
Mature inventory management for supply chain automation: An interlinked process-reference model6
How retailers launch IT-based strategies to win new and loyal customers in O2O commerce6
The duality of reputation portability: Investigating the demand effect of imported ratings across online labor markets6
The transparency challenge of blockchain in organizations6
Uncovering the digitalization impact on consumer decision-making for checking accounts in banking6
Babbling through social media: A cross-country study mapping out social networks using eWOM intentions6
Promise not fulfilled: FinTech, data privacy, and the GDPR6
E-commerce ecosystems as catalysts for sustainability: A multi-case analysis6
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