Information Systems Research

Papers
(The median citation count of Information Systems Research is 5. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-06-01 to 2025-06-01.)
ArticleCitations
A Study of Ride-Hailing Platforms’ Business Models in the Presence of Surge Demand214
Research Spotlights196
Research Spotlights193
Editorial Board122
Lost Time in Crowdsourcing Contests92
Competition and Distortion: A Theory of Information Bias on the Peer-to-Peer Lending Market83
Generalizing the Information Systems Artifact79
Win by Hook or Crook? Self-Injecting Favorable Online Reviews to Fight Adjacent Rivals78
Identification of Causal Mechanisms from Randomized Experiments: A Framework for Endogenous Mediation Analysis63
User Competence with Enterprise Systems: The Effects of Work Environment Factors63
Understanding the Dynamic and Episodic Nature of Technostressors and Their Effects on Cyberdeviance: A Daily Field Investigation63
Juggling Information Technology (IT) Exploration and Exploitation: A Proportional Balance View of IT Ambidexterity60
Bystanders Join in Cyberbullying on Social Networking Sites: The Deindividuation and Moral Disengagement Perspectives56
An Economic Analysis of Rebates Conditional on Positive Reviews56
Does Virtual Reality Help Property Sales? Empirical Evidence from a Real Estate Platform54
To Partner or Not to Partner? The Partnership Between Platforms and Data Brokers in Two-Sided Markets52
Forced to Change? Media Exposure of Labor Issues and Firm Artificial Intelligence Investment52
Intellectual Diversity in IS Research: Discipline-Based Conceptualization and an Illustration from Information Systems Research50
Team-Enacted Use versus Developer-Needed Use of Agile Practices: How Perceptual (In-)Congruence and Team Feedback-Seeking Shape Developer Well-Being49
Artificial Intelligence and Firm Resilience: Empirical Evidence from Natural Disaster Shocks48
Uncertainty Reduction vs. Reciprocity: Understanding the Effect of a Platform-Initiated Reviewer Incentive Program on Regular Ratings46
Not Registered? Please Sign Up First: A Randomized Field Experiment on the Ex Ante Registration Request46
Leveraging the Digital Tracing Alert in Virus Fight: The Impact of COVID-19 Cell Broadcast on Population Movement46
Editorial Board46
Save Face or Save Life: Physicians’ Dilemma in Using Clinical Decision Support Systems45
Editorial: Some Thoughts on Reviewing for Information Systems Research and Other Leading Information Systems Journals45
IT Knowledge Spillovers, Absorptive Capacity, and Productivity: Evidence from Enterprise Software45
Online Food Delivery Platforms and Female Labor Force Participation44
Human vs. Automated Sales Agents: How and Why Customer Responses Shift Across Sales Stages43
Ontology-Based Intelligent Interface Personalization for Protection Against Phishing Attacks43
A Hashtag Is Worth a Thousand Words: An Empirical Investigation of Social Media Strategies in Trademarking Hashtags43
Acknowledgment to Reviewers (2022)42
Follow Your Heart or Listen to Users? The Case of Mobile App Design40
About Our Authors40
User-Generated Content Shapes Judicial Reasoning: Evidence from a Randomized Control Trial on Wikipedia38
Monitoring and Home Bias in Global Hiring: Evidence from an Online Labor Platform38
Sprint Zeal or Sprint Fatigue? The Benefits and Burdens of Agile ISD Practices Use for Developer Well-Being37
Do Reductions in Search Costs for Partial Information on Online Platforms Lead to Better Consumer Decisions? Evidence of Cognitive Miser Behavior from a Natural Experiment37
Deeper Down the Rabbit Hole: How Technology Conspiracy Beliefs Emerge and Foster a Conspiracy Mindset37
Ontology-Based Information Extraction for Labeling Radical Online Content Using Distant Supervision36
Transporting Causal Effects Across Populations Using Structural Causal Modeling: An Illustration to Work-from-Home Productivity36
Who’s Watching TV?35
Getting Personal: A Deep Learning Artifact for Text-Based Measurement of Personality33
Functional IT Complementarity and Hospital Performance in the United States: A Longitudinal Investigation33
On the Same Page? What Users Benefit from a Desktop View on Mobile Devices33
Punished for Success? A Natural Experiment of Displaying Clinical Hospital Quality on Review Platforms33
The Next Frontiers of Digital Innovation Research32
Research Spotlights32
Predicting Stages in Omnichannel Path to Purchase: A Deep Learning Model32
Noisebnb: An Empirical Analysis of Home-Sharing Platforms and Residential Noise Complaints32
Can Providing Algorithmic Performance Information Facilitate Humans’ Inventory Ordering Behaviors?31
Omnificence or Differentiation? An Empirical Study of Knowledge Structure and Career Development of IT Workers31
A Natural Disaster Reshapes Prosocial Microlending31
The Secret to Finding a Match: A Field Experiment on Choice Capacity Design in an Online Dating Platform31
Software Components and Product Variety in a Platform Ecosystem: A Dynamic Network Analysis of WordPress30
When More Can Be Less: The Effect of Add-On Insurance on the Consumption of Professional Services30
A Theory of Information Compression: When Judgments Are Costly30
Pricing in Nonconvex Markets: How to Price Electricity in the Presence of Demand Response30
Complementarity Between Investment in Information Technology (IT) and IT Human Resources: Implications for Different Types of Firm Innovation29
Which Enemy to Dance with? A New Role of Software Piracy in Influencing Antipiracy Strategies28
Expl(AI)ned: The Impact of Explainable Artificial Intelligence on Users’ Information Processing27
More Than a Bot? The Impact of Disclosing Human Involvement on Customer Interactions with Hybrid Service Agents27
Fun Shopping: A Randomized Field Experiment on Gamification27
Research Spotlights26
Focus Within or On Others: The Impact of Reviewers’ Attentional Focus on Review Helpfulness26
Editorial Board26
Research Spotlights25
Ridesharing and Digital Resilience for Urban Anomalies: Evidence from the New York City Taxi Market25
Shedding Light on the Dark: The Impact of Legal Enforcement on Darknet Transactions25
Adjusting Skillset Cohesion in Online Labor Markets: Reputation Gains and Opportunity Losses24
Single-Sourcing vs. Multisourcing: An Empirical Analysis of Large Information Technology Outsourcing Arrangements24
Racial Bias in Customer Service: Evidence from Twitter24
Pushing Yourself Harder: The Effects of Mobile Touch Modes on Users’ Self-Regulation24
About Our Authors23
Contextual Targeting in mHealth Apps: Harnessing Weather Information and Message Framing to Increase Physical Activity23
Unveiling the Cost of Free: How an Ad-Sponsored Model Affects Serialized Digital Content Creation23
Extending Digital Ventures Through Templating23
Routine and Innovative Use of Enterprise System: Intricacy of Change Management Levers, System Characteristics, and Regulatory Focus23
Rethinking Gamification Failure: A Model and Investigation of Gamified System Maladaptive Behaviors23
Business Value of Information Technology Capabilities: An Institutional Governance Perspective23
When Sharing Economy Meets Traditional Business: Coopetition Between Ride-Sharing Platforms and Car-Rental Firms22
Overcoming the Single-IS Paradigm in Individual-Level IS Research22
How Network Embeddedness Affects Real-Time Performance Feedback: An Empirical Investigation22
Green Data Analytics of Supercomputing from Massive Sensor Networks: Does Workload Distribution Matter?22
When Does Beauty Pay? A Large-Scale Image-Based Appearance Analysis on Career Transitions21
Decide Now or Later: Making Sense of Incoherence Across Online Reviews21
Exaptation in Platforms: A Theory of Origins, Mechanisms, and Consequences20
About Our Authors20
The Screening Role of Design Parameters for Service Procurement Auctions in Online Service Outsourcing Platforms20
The Impact of Executives’ IT Expertise on Reported Data Security Breaches20
Post-Earnings-Announcement Drift Prediction: Leveraging Postevent Investor Responses with Multitask Learning20
The Janus Effect of Generative AI: Charting the Path for Responsible Conduct of Scholarly Activities in Information Systems20
The Decoy Effect and Recommendation Systems19
Mr. Right or Mr. Best: The Role of Information Under Preference Mismatch in Online Dating19
How Is Mobile User Behavior Different? A Hidden Markov Model of Cross-Mobile Application Usage Dynamics19
An Explainable Artificial Intelligence Approach Using Graph Learning to Predict Intensive Care Unit Length of Stay19
Social Media Marketing, Quality Signaling, and the Goldilocks Principle19
Beyond Digital vs. IT: The Untold Story of Their Relationship from an Organizing Logic Perspective19
Dynamic Bayesian Network–Based Product Recommendation Considering Consumers’ Multistage Shopping Journeys: A Marketing Funnel Perspective18
Numerological Heuristics and Credit Risk in Peer-to-Peer Lending18
The Power of Renegotiation and Monitoring in Software Outsourcing: Substitutes or Complements?18
Trial-Period Technostress: A Conceptual Definition and Mixed-Methods Investigation18
Digital Approaches to Societal Grand Challenges: Toward a Broader Research Agenda on Managing Global-Local Design Tensions17
Motion Sensor–Based Fall Prevention for Senior Care: A Hidden Markov Model with Generative Adversarial Network Approach17
Promoting Security Behaviors in Remote Work Environments: Personal Values Shaping Information Security Policy Compliance16
Personalized Ranking at a Mobile App Distribution Platform16
Research Spotlights16
Editorial: There Are Promises to Keep and Miles to Go Before I Leave…16
Speak with One Voice? Examining Content Coordination and Social Media Engagement During Disasters16
When to Broadcast? Inventory Disclosure Policies for Online Sales of Limited Inventory16
When Images Backfire: The Effect of Customer-Generated Images on Product Rating Dynamics16
A Smart Ad Display System16
Reporting Technologies and Textual Readability: Evidence from the XBRL Mandate15
Are Traditional Performance Reviews Outdated? An Empirical Analysis on Continuous, Real-Time Feedback in the Workplace15
Developing a Composite Measure to Represent Information Flows in Networks: Evidence from a Stock Market15
Optimal Joint Assortment for an Omni-Channel Retailer15
Seller Organization and Percentage Fee Design in the Daily Deal Market15
Opening First-Party App Resources: Empirical Evidence of Free-Riding15
Healthcare Across Boundaries: Urban-Rural Differences in the Consequences of Telehealth Adoption15
Direct and Indirect Spillovers from Content Providers’ Switching: Evidence from Online Livestreaming15
Augmenting Social Bot Detection with Crowd-Generated Labels15
Editorial Board15
The Impact of an Augmented-Reality Game on Local Businesses: A Study of Pokémon Go on Restaurants15
About Our Authors14
An Investigation of p-Hacking in E-Commerce A/B Testing14
The Influence of Media Capabilities on Knowledge Contribution in Online Communities14
About Our Authors14
Lost in the Crowd: How Group Size and Content Moderation Shape User Engagement in Live Streaming14
To Brush or Not to Brush: Product Rankings, Consumer Search, and Fake Orders14
Research Spotlights14
Better to Give Than to Receive: Impact of Adding a Donation Scheme to Reward-Based Crowdfunding Campaigns14
How Recommendation Affects Customer Search: A Field Experiment13
Better Is Better? Signaling Paradoxes in Performance-Based Advertising13
Going Beyond Deterrence: A Middle-Range Theory of Motives and Controls for Insider Computer Abuse13
About Our Authors13
The Effect of Voice AI on Digital Commerce13
Proactive Resource Request for Disaster Response: A Deep Learning-Based Optimization Model13
Interorganizational Systems and Supply Chain Agility in Uncertain Environments: The Mediation Role of Supply Chain Collaboration13
Editorial Board13
Informal Payments and Doctor Engagement in an Online Health Community: An Empirical Investigation Using Generalized Synthetic Control13
The Phishing Funnel Model: A Design Artifact to Predict User Susceptibility to Phishing Websites13
Analyzing the Impact of Public Buyer–Seller Engagement During Online Auctions13
Is a College Education Still Enough? The IT-Labor Relationship with Education Level, Task Routineness, and Artificial Intelligence13
Impact of Own Brand Product Introduction on Optimal Pricing Models for Platform and Incumbent Sellers12
Ephemeral State-Dependent Recommendation for Digital Content12
Operation Dumbo Drop: To Airdrop or Not to Airdrop for Initial Coin Offering Success?12
Platform Loophole Exploitation, Recovery Measures, and User Engagement: A Quasi-Natural Experiment in Online Gaming12
Physical Stores as Warehouses for Online Channels: Implications for Channel Choices Under Competition12
Strategic Best-Response Fairness Framework for Fair Machine Learning12
How Information Technology Overcomes Deficiencies for Innovation in Small and Medium-Sized Enterprises: Closed Innovation vs. Open Innovation12
Moving Consumers from Free to Fee in Platform-Based Markets: An Empirical Study of Multiplayer Online Battle Arena Games11
Online to Offline: The Impact of Social Media on Offline Sales in the Automobile Industry11
The Attraction Effect in Crowdfunding11
Healthcare Cost Prediction for Heterogeneous Patient Profiles Using Deep Learning Models with Administrative Claims Data11
Information Asymmetry Among Investors and Strategic Bidding in Peer-to-Peer Lending11
Know Where to Invest: Platform Risk Evaluation in Online Lending11
Development Trajectory of Blockchain Platforms: The Role of Multirole11
Consumer Acquisition for Recommender Systems: A Theoretical Framework and Empirical Evaluations11
Dynamic, Multidimensional, and Skillset-Specific Reputation Systems for Online Work11
Discount Schemes for the Preemptible Service of a Cloud Platform with Unutilized Capacity11
Editorial Board11
Smart Markets for Real-Time Allocation of Multiproduct Resources: The Case of Shared Electric Vehicles11
Integrated Decision Support for Disaster Risk Management: Aiding Preparedness and Response Decisions in Wildfire Management11
Ghosts in the Machine: How Marketing and Human Capital Investments Enhance Customer Growth When Innovative Services Leverage Self-Service Technologies11
The Effect of Gender Expectations and Physical Attractiveness on Discussion of Weakness in Online Professional Recommendations11
From Anonymity to Accountability: How Virtual Identity Disclosure Changes the Quantity and Quality of “Likes”11
Mobile Payment Adoption: An Empirical Investigation of Alipay10
1 + 1 > 2? Information, Humans, and Machines10
Space Norms for Constructing Quality Reviews on Online Consumer Review Sites10
The Illusion of Authenticity in Online Reviews: Truth Bias and the Role of Valence10
The Path to Hedonic Information System Use Addiction: A Process Model in the Context of Social Networking Sites10
Push It Cross the Finish Line—Designing Online Interfaces to Induce Choice Closure at the Postdecision Prepurchase Stage10
Augmenting Password Strength Meter Design Using the Elaboration Likelihood Model: Evidence from Randomized Experiments10
How IT Investments Help Hospitals Gain and Sustain Reputation in the Media: The Role of Signaling and Framing10
An Examination of the Dynamics of Crowdsourcing Contests: Role of Feedback Type10
Acknowledgment to Reviewers (2021)10
Threatened by AI: Analyzing Users’ Responses to the Introduction of AI in a Crowd-Sourcing Platform9
Consequences of Information Feed Integration on User Engagement and Contribution: A Natural Experiment in an Online Knowledge-Sharing Community9
Satisfaction to Stay, Regret to Switch: Understanding Post-adoption Regret in Choosing Competing Technologies When Herding9
About Our Authors9
The Welfare Impact of Targeted Advertising Technologies9
How to Assign Scarce Resources Without Money: Designing Information Systems that are Efficient, Truthful, and (Pretty) Fair9
Dynamics of Shared Security in the Cloud9
About Our Authors9
Growing Platforms by Adding Complementors Without a Contract9
Research Spotlights9
The Costs of Ambiguous Information Disclosure: On the Unintended Consequences of Providing Restaurant Hygiene Scores on Platforms in the United States9
When the Clock Strikes: A Multimethod Investigation of On-the-Hour Effects in Online Learning9
Consequences of China’s 2018 Online Lending Regulation and the Promise of PolicyTech9
Editorial Board9
The Death of a Technical Skill9
Personalized Privacy Preservation in Consumer Mobile Trajectories9
About Our Authors9
The Hidden Costs and Benefits of Monitoring in the Gig Economy9
When Is More Merrier? A Cloud-Based Architecture to Procure Impressions from Multiple Ad Exchanges9
Task Characteristics and Incentives in Collaborative Problem Solving: Evidence from Three Field Experiments8
Informal Payments and Doctor Engagement in an Online Health Community: An Empirical Investigation Using Generalized Synthetic Control8
Less Artificial, More Intelligent: Understanding Affinity, Trustworthiness, and Preference for Digital Humans8
Uncovering the Neural Processes of Privacy: A Neurally Informed Behavioral Intervention to Protect Information Privacy8
Where You Live Matters: Local Bank Competition, Online Marketplace Lending, and Disparity in Borrower Benefits8
Encouraging Eco-driving with Post-trip Visualized Storytelling: An Experiment Combining Eye-Tracking and a Driving Simulator8
Correcting Misclassification Bias in Regression Models with Variables Generated via Data Mining8
Pathways for Design Research on Artificial Intelligence7
Crowdworking: Nurturing Expert-Centric Absorptive Capacity7
The Scope of Software Patent Protection in the Digital Age: Evidence from Alice7
All External Reference Prices Are Not the Same: How Magnitude, Source, and Fairness Shape Payment for Digital Goods7
Strategic Content Generation and Monetization in Financial Social Media7
About Our Authors7
Gamified Challenges in Online Weight-Loss Communities7
Too Tired and in Too Good of a Mood to Worry About Privacy: Explaining the Privacy Paradox Through the Lens of Effort Level in Information Processing7
Seems Legit: An Investigation of the Assessing and Sharing of Unverifiable Messages on Online Social Networks7
Just DM Me (Politely): Direct Messaging, Politeness, and Hiring Outcomes in Online Labor Markets7
Predicting Instructor Performance in Online Education: An Interpretable Hierarchical Transformer with Contextual Attention7
Deep Learning of Spatiotemporal Patterns for Urban Mobility Prediction Using Big Data7
Learning to Be Creative: A Mutually Exciting Spatiotemporal Point Process Model for Idea Generation in Open Innovation7
Call for Papers—Special Issue of Information Systems Research—Unleashing the Power of Information Technology for Strategic Management of Disasters7
The Impact of Process- vs. Outcome-Oriented Reviews on the Sales of Healthcare Services6
Fast Forecasting of Unstable Data Streams for On-Demand Service Platforms6
Understanding Volunteer Crowdsourcing from a Multiplex Perspective6
Personal Achievement Goals, Learning Strategies, and Perceived IT Affordances6
Mispricing and Algorithm Trading6
Untangling the Performance Impact of E-marketplace Sellers’ Deployment of Platform-Based Functions: A Configurational Perspective6
How Product Display Orientation Affects Customers’ Choice Satisfaction in Online Purchase: A Choice Closure Perspective6
A Bitter Pill to Swallow? The Consequences of Patient Evaluation in Online Health Question-and-Answer Platforms6
Atrophy in Aging Systems: Evidence, Dynamics, and Antidote6
Empowering Users with Narratives: Examining the Efficacy of Narratives for Understanding Data-Oriented Conceptual Models6
Blessing or Curse? Implications of Data Brokers for Publisher Competition6
Standing Up or Standing By: Understanding Bystanders’ Proactive Reporting Responses to Social Media Harassment6
Editorial for the Special Section on Humans, Algorithms, and Augmented Intelligence: The Future of Work, Organizations, and Society6
Positive Demand Spillover of Popular App Adoption: Implications for Platform Owners’ Management of Complements6
Bidder Support in Multi-item Multi-unit Continuous Combinatorial Auctions: A Unifying Theoretical Framework6
Mobile Apps, Trading Behaviors, and Portfolio Performance: Evidence from a Quasi-Experiment in China6
The Open Prison of the Big Data Revolution: False Consciousness, Faustian Bargains, and Digital Entrapment6
Platform Refund Insurance or Being Cast Out: Quantifying the Signaling Effect of Refund Options in the Online Service Marketplace6
About Our Authors6
Impressionable or Immune? Examining the Influence of Marquee Sellers in B2B Secondary Market Platforms for IT Products5
Effects of Managerial Response to Negative Reviews on Future Review Valence and Complaints5
Editorial Board5
Editorial Board5
Algorithmic Interactions in Open Source Work5
Cognitive Challenges in Human–Artificial Intelligence Collaboration: Investigating the Path Toward Productive Delegation5
Fashionable Consumer Technology, IT Fashion, and Consumer Behavior5
The Digital Undertow: How the Corollary Effects of Digital Transformation Affect Industry Standards5
Support Forums and Software Vendor’s Pricing Strategy5
Customer Engagement Prediction on Social Media: A Graph Neural Network Method5
Advancing Next-Generation Multimethod Research in Information Systems: A Framework and Some Recommendations for Authors and Evaluators5
Flow of the Game: A Hidden Markov Model of Player Engagement in Online Mobile Games5
Probing Digital Footprints and Reaching for Inherent Preferences: A Cause-Disentanglement Approach to Personalized Recommendations5
When Variety Seeking Meets Unexpectedness: Incorporating Variety-Seeking Behaviors into Design of Unexpected Recommender Systems5
The Dark Side of Technological Modularity: Opportunistic Information Hiding During Interorganizational System Adoption5
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