Information Systems Research

Papers
(The TQCC of Information Systems Research is 12. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-05-01 to 2024-05-01.)
ArticleCitations
Augmenting Medical Diagnosis Decisions? An Investigation into Physicians’ Decision-Making Process with Artificial Intelligence100
Estimating the Impact of “Humanizing” Customer Service Chatbots99
Unemployment and Worker Participation in the Gig Economy: Evidence from an Online Labor Market89
Examining the Heterogeneous Impact of Ride-Hailing Services on Public Transit Use84
FinTech as a Game Changer: Overview of Research Frontiers82
Cognitive Challenges in Human–Artificial Intelligence Collaboration: Investigating the Path Toward Productive Delegation80
Online Display Advertising Markets: A Literature Review and Future Directions80
Appealing to Sense and Sensibility: System 1 and System 2 Interventions for Fake News on Social Media69
Fake News, Investor Attention, and Market Reaction67
Financial Incentives Dampen Altruism in Online Prosocial Contributions: A Study of Online Reviews61
Eye-Tracking-Based Classification of Information Search Behavior Using Machine Learning: Evidence from Experiments in Physical Shops and Virtual Reality Shopping Environments61
Does Identity Disclosure Help or Hurt User Content Generation? Social Presence, Inhibition, and Displacement Effects57
Configurations for Achieving Organizational Ambidexterity with Digitization57
Spillover Effect of Consumer Awareness on Third Parties’ Selling Strategies and Retailers’ Platform Openness57
Finding Useful Solutions in Online Knowledge Communities: A Theory-Driven Design and Multilevel Analysis57
Mitigating Traffic Congestion: The Role of Intelligent Transportation Systems56
Crowds, Lending, Machine, and Bias56
Impact of Platform Owner’s Entry on Third-Party Stores50
Human–Robot Interaction: When Investors Adjust the Usage of Robo-Advisors in Peer-to-Peer Lending49
Platform Competition Under Network Effects: Piggybacking and Optimal Subsidization47
Understanding Physicians’ Online-Offline Behavior Dynamics: An Empirical Study45
The Importance of Interactions Between Content Characteristics and Creator Characteristics for Studying Virality in Social Media45
More than Words in Medical Question-and-Answer Sites: A Content-Context Congruence Perspective44
Online to Offline: The Impact of Social Media on Offline Sales in the Automobile Industry43
Does Telemedicine Reduce Emergency Room Congestion? Evidence from New York State42
An Empirical Investigation of the Antecedents and Consequences of Privacy Uncertainty in the Context of Mobile Apps41
Does Money Talk? The Impact of Monetary Incentives on User-Generated Content Contributions38
Understanding Inconsistent Employee Compliance with Information Security Policies Through the Lens of the Extended Parallel Process Model37
Video Killed the Radio Star? Online Music Videos and Recorded Music Sales37
Business Models in the Sharing Economy: Manufacturing Durable Goods in the Presence of Peer-to-Peer Rental Markets37
On the Spillover Effects of Online Product Reviews on Purchases: Evidence from Clickstream Data35
Are Online Reviews of Physicians Reliable Indicators of Clinical Outcomes? A Focus on Chronic Disease Management34
Focus Within or On Others: The Impact of Reviewers’ Attentional Focus on Review Helpfulness33
A Tangled Web: Should Online Review Portals Display Fraudulent Reviews?33
Turning Liabilities of Global Operations into Assets: IT-Enabled Social Integration Capacity and Exploratory Innovation33
Too Good to Be True: Firm Social Performance and the Risk of Data Breach33
Multidimensional Observational Learning in Social Networks: Theory and Experimental Evidence33
Scarcity Strategy in Crowdfunding: An Empirical Exploration of Reward Limits33
The Influence of Professional Subculture on Information Security Policy Violations: A Field Study in a Healthcare Context32
A Theory of Multilevel Information Privacy Management for the Digital Era31
The Impact of Executives’ IT Expertise on Reported Data Security Breaches31
From Lurkers to Workers: Predicting Voluntary Contribution and Community Welfare31
Do Online Friends Bring Out the Best in Us? The Effect of Friend Contributions on Online Review Provision30
The Phishing Funnel Model: A Design Artifact to Predict User Susceptibility to Phishing Websites30
Editorial for the Special Section on Humans, Algorithms, and Augmented Intelligence: The Future of Work, Organizations, and Society30
When Online Lending Meets Real Estate: Examining Investment Decisions in Lending-Based Real Estate Crowdfunding29
What’s in a “Username”? The Effect of Perceived Anonymity on Herding in Crowdfunding28
How Does the Mobile Channel Reshape the Sales Distribution in E-Commerce?28
Your Hometown Matters: Popularity-Difference Bias in Online Reputation Platforms28
Standing Up or Standing By: Understanding Bystanders’ Proactive Reporting Responses to Social Media Harassment28
Different but Equal? A Field Experiment on the Impact of Recommendation Systems on Mobile and Personal Computer Channels in Retail28
The Effects of Social Media Content Created by Human Brands on Engagement: Evidence from Indian General Election 201427
The Janus Effect of Generative AI: Charting the Path for Responsible Conduct of Scholarly Activities in Information Systems26
How Do Recommender Systems Lead to Consumer Purchases? A Causal Mediation Analysis of a Field Experiment26
Distance and Local Competition in Mobile Geofencing25
Achieving a Balance Between Privacy Protection and Data Collection: A Field Experimental Examination of a Theory-Driven Information Technology Solution25
A Hashtag Is Worth a Thousand Words: An Empirical Investigation of Social Media Strategies in Trademarking Hashtags25
Risk Disclosure in Crowdfunding25
Coupons or Free Shipping? Effects of Price Promotion Strategies on Online Review Ratings25
The Digital Undertow: How the Corollary Effects of Digital Transformation Affect Industry Standards24
Cloud Services vs. On-Premises Software: Competition Under Security Risk and Product Customization24
Cross-Platform Spillover Effects in Consumption of Viral Content: A Quasi-Experimental Analysis Using Synthetic Controls23
When Loyalty Goes Mobile: Effects of Mobile Loyalty Apps on Purchase, Redemption, and Competition23
Combating Procrastination on Massive Online Open Courses via Optimal Calls to Action23
The Impact of an Augmented-Reality Game on Local Businesses: A Study of Pokémon Go on Restaurants22
Do Fit Opinions Matter? The Impact of Fit Context on Online Product Returns22
Network Interconnectivity and Entry into Platform Markets22
Are Traditional Performance Reviews Outdated? An Empirical Analysis on Continuous, Real-Time Feedback in the Workplace21
Winning by Learning? Effect of Knowledge Sharing in Crowdsourcing Contests21
The Voice of the Customer: Managing Customer Care in Twitter20
Learning Individual Behavior Using Sensor Data: The Case of Global Positioning System Traces and Taxi Drivers20
Matching Mobile Applications for Cross-Promotion20
A Note on the Impact of Daily Deals on Local Retailers’ Online Reputation: Mediation Effects of the Consumer Experience19
How to Sell a Data Set? Pricing Policies for Data Monetization19
Getting Personal: A Deep Learning Artifact for Text-Based Measurement of Personality19
Freemium Pricing in Digital Games with Virtual Currency18
Aligning Information Technology and Business: The Differential Effects of Alignment During Investment Planning, Delivery, and Change18
Delivering Healthcare Through Teleconsultations: Implications for Offline Healthcare Disparity18
And the Winner Is …? The Desirable and Undesirable Effects of Platform Awards18
On the Use of Probabilistic Uncertain Rewards on Crowdfunding Platforms: The Case of the Lottery18
News-Induced Dynamic Networks for Market Signaling: Understanding the Impact of News on Firm Equity Value18
Developing and Testing a Theoretical Path Model of Web Page Impression Formation and Its Consequence17
When to Play Your Advertisement? Optimal Insertion Policy of Behavioral Advertisement17
Demand Effects of the Internet-of-Things Sales Channel: Evidence from Automating the Purchase Process17
Making Digital Innovation Happen: A Chief Information Officer Issue Selling Perspective17
Predicting Labor Market Competition: Leveraging Interfirm Network and Employee Skills17
Should Doctors Open Online Consultation Services? An Empirical Investigation of Their Impact on Offline Appointments17
What Questions Are You Inclined to Answer? Effects of Hierarchy in Corporate Q&A Communities17
Predicting Stages in Omnichannel Path to Purchase: A Deep Learning Model17
Examining the Impact of Television-Program-Induced Emotions on Online Word-of-Mouth Toward Television Advertising17
Ghosts in the Machine: How Marketing and Human Capital Investments Enhance Customer Growth When Innovative Services Leverage Self-Service Technologies16
Juggling Information Technology (IT) Exploration and Exploitation: A Proportional Balance View of IT Ambidexterity16
Moving Consumers from Free to Fee in Platform-Based Markets: An Empirical Study of Multiplayer Online Battle Arena Games16
Overcoming the Coordination Problem in New Marketplaces via Cryptographic Tokens16
Onward and Upward? An Empirical Investigation of Gender and Promotions in Information Technology Services16
Trial-Period Technostress: A Conceptual Definition and Mixed-Methods Investigation16
Shared Prosperity (or Lack Thereof) in the Sharing Economy15
Discount Schemes for the Preemptible Service of a Cloud Platform with Unutilized Capacity15
Information Technology Skills and Labor Market Outcomes for Workers15
Dynamic, Multidimensional, and Skillset-Specific Reputation Systems for Online Work14
Show Me the Money: The Economic Impact of Membership-Based Free Shipping Programs on E-Tailers14
Bots with Feelings: Should AI Agents Express Positive Emotion in Customer Service?14
How Network Embeddedness Affects Real-Time Performance Feedback: An Empirical Investigation14
Digital “x”—Charting a Path for Digital-Themed Research14
The Deterrent Effect of Ride-Sharing on Sexual Assault and Investigation of Situational Contingencies13
Optimizing Two-Sided Promotion for Transportation Network Companies: A Structural Model with Conditional Bayesian Learning13
The Welfare Impact of Targeted Advertising Technologies13
Effects of Managerial Response to Negative Reviews on Future Review Valence and Complaints13
Unemployment and Digital Public Goods Contribution13
Socialize More, Pay Less: Randomized Field Experiments on Social Pricing13
Extending Digital Ventures Through Templating13
Content Growth and Attention Contagion in Information Networks: Addressing Information Poverty on Wikipedia13
The Effects of Operational and Financial Performance Failure on BI&A-Enabled Search Behaviors: A Theory of Performance-Driven Search13
Reporting Technologies and Textual Readability: Evidence from the XBRL Mandate12
Designing Personalized Treatment Plans for Breast Cancer12
An Economic Analysis of Rebates Conditional on Positive Reviews12
Could Gamification Designs Enhance Online Learning Through Personalization? Lessons from a Field Experiment12
Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application12
Following the MAP (Methods, Approaches, Perspectives) in Information Systems Research12
FairPlay: Detecting and Deterring Online Customer Misbehavior12
Racial Bias in Customer Service: Evidence from Twitter12
The Effect of Binge-Watching on the Subscription of Video on Demand: Results from Randomized Experiments12
Managing Congestion in a Matching Market via Demand Information Disclosure12
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