Journal of Hospitality & Tourism Research

Papers
(The median citation count of Journal of Hospitality & Tourism Research is 3. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-04-01 to 2025-04-01.)
ArticleCitations
Forecasting Tourism in the EU after the COVID-19 Crisis88
Travelers With Disabilities: How Online Information Search Reduces Uncertainty About Service Accessibility in Hospitality and Tourism81
Tourism Demand Interval Forecasting With an Intelligence Optimization-Based Integration Method79
Are Hotel Guests Altruistic? How Positive Review Disconfirmation Affects Consumers’ Online Review Behavior77
Feeling Luxe: A Topic Modeling × Emotion Detection Analysis of Luxury Hotel Experiences58
Empowering Consumers Through Self-Service Technology: A Comparative Analysis58
Sustainability Communication in Hotels: The Role of Cognitive Linguistics49
To Partner with Human or Robot? Designing Service Coproduction Processes for Willingness to Pay More47
Lined Up? Examining a “Waiting Line” Effect in Technology-Enabled Restaurant Menu Ordering41
Effect of Power Message on Employee Response and Job Recruitment in the Hospitality Industry37
Editorial for the Special Issue: Impacts of Future Technology on Hospitality and Tourism29
“Celebrating Our Past, Our Present, and Our Future . . . ”29
Legacy Lecturers: A NENA Tradition28
Supplier Slip-Ups: How Malpractices Can Bite Into Restaurant Market Value28
Effectiveness of Message Framing in Changing Restaurant Diners’ Plant-Based Meat Consumption26
The Role of Post-Stay Evaluation on Ewom and Hotel Revisit Intention among Gen Y25
Enhancing Customer Experience Design Through Hotel Innovativeness25
Does Central Bank Digital Currency (CBDC) Payment Create The Opportunity For the Tourism Industry?25
Chopsticks Approach to Successful Cultural Tourism Marketing24
Can (A)I Arouse You? The Impact of AI Services on Consumer Pro-Environmental Behavior24
Investigating the Formation of Ethical Animal-Related Tourism Behaviors: A Self-Interest and Pro-Social Theoretic Approach23
Enhancing Hotel Guest Corporate Social Responsibility–Advocacy Behaviors Through Hedonic Benefits23
Distant Glowing Screens: Lessons Learned from Adapting to Online Instruction21
Digital Economy and Regional Tourism Development: The Mediating Role of Information Search from a Spatial Spillover Perspective19
Effects of Ethnocentrism on International Hospitality Brands: A Cross-Country Study of Starbucks19
Reimagining ICHRIE’s Future by Rebranding its Mission19
The Emergence of Virtual Experiences in the Sharing Economy19
Mental Time Travel in Online Travel Communities: The Application of Past and Future Time Orientations19
Tourists’ Embodied Metaphors in Lifestyle Cultural Space18
An Exploratory Qualitative Study of Visitors’ Cognitive Appraisals in a Meteorological Landscape Uncertainty Scenario18
Consumers’ Ethical Perceptions of Autonomous Service Robots in Hotels18
Modeling Multidimensionality in Hospitality and Tourism Research: Exploratory Higher-Order Factor Analysis17
How Does CEO Duality Influence ESG Scores in Hospitality and Tourism Companies? Confounding Roles of Governance Mechanisms and Financial Indicators17
Navigating Gen Z Hospitality Employees’ Inter-Role Conflict: A Multi-Level Examination of Work–Personal Conflict17
Looking back: Historic Reflections from the 1980S17
Influence of Tourism Seasonality and Financial Ratios on Hotels’ Exit Risk16
The Interaction Effect of Self-Service Technology and Firms’ Facilitating Conditions on Co-Created Value: A Service-Dominant Logic Perspective16
The Missing Link in Resident Support for Tourism Events: The Role of Tolerance16
Understanding the Role of Response Latency on Position Bias in Tourists’ Online Travel Planning15
Error Aversion Versus Error Management: Does Organizational Error Culture Affect Employees’ Customer Orientation?15
A Donation-With-Purchase at a Restaurant: Perceived Authenticity in a Cause-related Marketing15
Applying Expanded Servicescape to the Hotel Industry15
Industry as Contexts or Theory? A Systematic and Meta-Analysis of Status and Directions of Organizational Citizenship Behaviors in Hospitality15
Does National Culture Matter? Restaurant Employees’ Workplace Humor and Job Embeddedness15
Serving Diverse Customers: The Impact of Cultural Intelligence on Employee Burnout, Engagement, and Job Satisfaction15
Current Knowledge and Research Directions of Responsible Tourism and Hospitality: A Review and Research Agenda14
Physiological Measurements in Hospitality and Tourism Research: A Systematic Review and New Theoretical Directions14
Perceived Authenticity and Place Attachment: New Findings from Chinese World Heritage Sites14
Methodological Innovation in Tourism and Hospitality Research14
Good Theories Predict: Unveiling the Untapped Potential of “Necessity” Theorizing13
Restaurant Innovativeness and Brand Attachment: The Role of Memorable Brand Experience13
Impacts of Virtual Reality on Tourism Experience and Behavioral Intentions: Moderating Role of Novelty Seeking13
Gone With the Wind? A Longitudinal Analysis of Tourists’ Long-Term Recollections of Holiday Experiences13
The Copycat Effect: Do Hotel-Like Features Drive Airbnb Performance?13
Framing food tourism videos: What drives viewers’ attitudes and behaviors?13
Generative Artificial Intelligence in the Hospitality and Tourism Industry: Developing a Framework for Future Research13
Female Muslim Tourism and Familial Caretaking: Intersection of Gender and Religion12
Greenwashing in workplace: The influencing mechanism of psychological contract fulfillment and the moderating role of ethical work climate12
Community Participation In Tourism Employment: A Phased Evolution Model12
Are Luxury Travelers Alike? A Qualitative Means–End Segmentation Approach12
Introduction to the Special Issue: Nature-Based Solutions in Hospitality and Tourism Management12
Editorial: 2021 ICHRIE Research Marathon12
The Importance of Integrating Project Management into Hospitality Management Curriculum12
Developing and Validating a Scale of Tourism Gentrification in Rural Areas12
Unplanned Purchases of Luxury Goods and Experiences11
1 + 1 < 2! Effects of Social Media Engagement and Advertising on Firm Value of Tourism and Hospitality Companies11
Do Happier People Like Traveling More?11
Segmentation of physician-assisted suicide as a niche tourism market: An Initial Exploration11
Tourist Inspiration: How the Wellness Tourism Experience Inspires Tourist Engagement11
The Influence of Time Orientation on Infection Risk Evaluation: Moderating Role of Public Health Crisis10
The Best Experiences Cannot be Planned: The Effect of Maximizing Vacation Planning on Consumer Satisfaction and Well-Being10
Teaching Etiquette to Students in Hospitality and Tourism Programs10
Beyond Experience: Uncovering the Travel Experience of Cancer Patients10
A Journey Into The World of Hospitality and Tourism10
Nonlinear Reward Gradient Behavior in Customer Reward and Loyalty Programs: Evidence From the Restaurant Industry10
Resident Empowerment and Support for Gaming Tourism: Comparisons of Resident Attitudes Pre- and Amid-Covid-19 Pandemic10
Instant Karma: How the Karmic-Investment Mindset Affects Customer Engagement With Corporate Charitable Giving Requests10
Environmental CSR, Customer Equity Drivers, and Travelers’ Critical Outcomes: A Stimulus–Organism–Response Framework10
Loss aversion in hotel choice: Psychophysiological evidence10
Effects of Option Framing on the Purchase of Luxury Hotel Ancillary Amenities10
Measuring Virtual Event Quality (VEQual): Scale Development and Validation10
Firm Performance During a Crisis: Effects of Adhocracy Culture, Incremental Product Innovation, and Firm Size10
Shaping the Future of the Hospitality Industry through Virtual Reality Tourism9
Tourism Demand Interval Forecasting Amid COVID-19: A Hybrid Model With a Modified Multi-Objective Optimization Algorithm9
Erratum9
Understanding the Dimensionality and Underlying Nature of Senior Overseas Travel Motivations9
Is Your Food Organic? Examining the Role of Food Aesthetics in Restaurant Marketing9
Green or Great, That is the Question9
Is a Robot Barista Better Than a Human Barista? A Moderating Role of Type of Service Providers9
All That Glitters is Not Green: Impact of Biophilic Designs on Customer Experiential Values9
Proposing a Cyclic Model of Tourist Decision Making: A Review and Integration of Behavioral and Choice-Set Models8
Special issue: Trends in creative tourism8
Overbooking as a Means to Manage Restaurant No-Shows and Cancellations: A Novel Model Extension8
Green Marketing Versus Demarketing: The Impact of Individual Characteristics on Consumers’ Evaluations of Green Messages8
Threat-Induced Sustainability: How Covid-19 has Affected Sustainable Behavioral Intention and Sustainable Hotel Brand Choice8
The Greener, the Better? Probing Green Innovation in Pilgrimage Tourism Destinations8
The Impact of Board Characteristics on the Financial Slack–CSR Relationship: Evidence From the Indian Hospitality and Tourism Industry8
How Employees Experience Digital Transformation: A Dynamic And Multi-Layered Sensemaking Perspective8
A Systematic Review of Contactless Technologies Research in Hospitality and Tourism During the COVID-Pandemic8
Emotional Dissonance Among Frontline Hospitality Employees: An Exploratory Study Examining Habituation Theory Using fMRI8
Modeling Golfers’ Revisit Intention: An Application of the Theory of Reasoned Action8
Understanding Residents’ Attitudes Towards Tourists Through Implicit Stereotypes7
An Integrated Model of Social Impacts and Resident’s Perceptions: From a Film Tourism Destination7
Me and My ICHRIE7
Let Photos Speak: The Effect of User-Generated Visual Content on Hotel Review Helpfulness7
Textual and Visual Narratives of Travel Experiences on Instagram in a Social Performance Context7
Can the Match Between Social Media Influencer’s Accent and Brand Personality shape Brand Attitudes? A Stereotype Theory and the Construal Level Theory Perspective7
Is a Good Story Enough? A Critical Analysis of Storyteller Roles in Tourism7
Responsible Tourism and Hospitality7
APacCHRIE and Evolution of the Asian Paradigm of Hospitality7
Willingness to Pay for Corporate Social Responsibility (CSR): Does Strategic CSR Management Matter?7
Tourist Decision-Making and Types of Crises: Risk Attitudes, Knowledge, and Destination Preference Persistence6
A Dynamic Theoretical Model Based on Compensatory Ethics: How Religious Belief Shapes Tourists’ Pro-Environmental Behavior6
Innovativeness or Involvement: How Virtual Reality Influences Nostalgic Emotion and Imagery in Travel Intention6
An Interval Decomposition-Ensemble Model for Tourism Forecasting6
COVID-19 Research in Hospitality and Tourism: Critical Analysis, Reflection, and Lessons Learned6
Be Adaptive to Stay: A Multidimensional Examination of Career Adaptability Among Hospitality Employees6
Impact of Electronic Word-of-Mouth Dispersion on Tourists' Purchase Intentions for Local Food Restaurants6
Artificial Intelligence in Hospitality and Tourism: Insights From Industry Practices, Research Literature, and Expert Opinions6
The Role of Heritage Interpretation and Mindfulness in Dark Tourism Experiences6
One Size Fits All? How CSR Communication Influences Donation and Revisit Intention Differently in Local Independent and Chain Restaurants6
How Self-Identity and Social Identity Grow Environmentally Sustainable Restaurants’ Brand Communities Via Social Rewards5
From Function to Relation: Exploring the Dual Influences of Warmth and Competence on Generative Artificial Intelligence Services in the Hospitality Industry5
Paying a Premium for Green-Label Hotels: The Role of the Mismatched Hotel-OTA Involvement5
Be A Force for Good: Motivations, Challenges, and Critical Success Factors of Social Enterprise Restaurants5
Experiential Marketing to Gen Z: Fine-Tuning Brand Experience Through Virtual Reality5
Conceptualizing Meaningful Experiences5
Conceptualizing the dark ride experience through the Dark Ride Cube: Evidence from the EMEA region5
Emerging Research Trends on Residents’ Quality of Life in the Context of Tourism Development5
Healthy, But Say It Out Loud? The Messaging Effect on Restaurants’ Healthy Food Promotion5
Exploring the Moderating Role of Employee Entitlement: Insight into the Social Support Paradox5
Does Tourism Growth Influence Destination Residents’ Welfare in China? The Mediating Effect of Cuisine Diversity5
Chaxu Climate as a Double-Edged Sword: A Moderated Mediation Model of Organizational Justice, Hierarchy Level on Turnover Intention5
The Heterogeneity of Hotel Demand Curves Across Consumers and Contexts5
Biophilic Urban Hotel Design and Restorative Experiencescapes5
Elegant With Leisurely: Luxury Tourism Consumption and Brand Love5
Neurophysiological Measures in Hospitality and Tourism: Review, Critique, and Research Agenda4
Organizational Cultures Determine Employee Innovation in Response to Seasonality: Regulatory Processes of Openness and Resistance4
How Inspiring! The Impact of Repurposed Design on Customer Inspiration and Repurchase Intention4
How Sustainable Are Tourist Destinations Worldwide? An Environmental, Economic, and Social Analysis4
Tourism Demand Forecasting Using Nonadditive Forecast Combinations4
EXPRESS: Showing Concern for Well-Being or Creating Discomfort? The Choice of Calorie Menu Labeling in Restaurants4
Advancing Employees’ Mental Health and Psychological Well-being Research in Hospitality and Tourism: Systematic Review, Critical Reflections, and Future Prospects4
Does Financial Development Raise Tourism Demand? A Cross-Country Panel Evidence4
Feeling Grounded: Exploring the Sense of Groundedness in Cultural Tourism Driven by Live Streaming Technology4
Here’s to 75 More Years of Partnering on Hospitality Education!4
Destination Competitiveness and Human Development: The Compelling Critical Force of Human Agency4
Embracing the International4
Dual Approaches of Tourism’s Impact on Post-Trip Well-Being4
The Role of a Professional Journal in the Development of Hospitality Education and Research4
How Do Customers React to Technology in the Hospitality and Tourism Industry?4
The Myth of Contactless Hospitality Service: Customers’ Willingness to Pay4
Appreciation to and Behavior Intention Regarding Upscale Ethnic Restaurants4
Smart Service Interactional Experience for Family Travelers: Scale Development and Validation4
Editorial: Harnessing the Experience Capital of the Hospitality and Tourism Industry4
A Systematic Analysis of Diaspora Tourism: Geographical Perspectives and Superdiversity4
Unlocking the Transformative Power of Hospitality and Tourism Experiences: Towards Theoretical Syntheses and Research Agenda4
Electronic Consumer-to-Consumer Interaction (eCCI) Post a Service Failure: The Psychological Power of Need for Approval4
The Impact of COVID-19 Vaccine Passport on Air Travelers’ Booking Decision and Companies’ Financial Value4
Corporate Governance in the Hospitality and Tourism Industry: Theoretical Foundations and Future Research4
Regulation, Automated Technologies, and Competitiveness in the Hospitality Industry4
Exploring Food Waste at a Hospitality Staff Canteen With Meteorological Data4
Launch of the JHTR Featured Section “Insight & Foresight”: Inspire “Homegrown” Theorizing in Hospitality and Tourism Research3
The “Door” to Doraemon’s Fantasy World: Understanding the Cartoon Café and Its Place Meanings3
Factors Explaining Resident Stakeholders’ Perception and Support for Wineries and Wine Tourism in Florida3
Looking Back, Looking Ahead3
Interdependencies in Visiting Relatives Travel: Uncovering the Nature, Meanings, and Dynamics of Host–Guest Interactions3
Tourism and Hospitality Forecasting With Big Data: A Systematic Review of the Literature3
Beyond the Plate: Exploring the Experiential Values of Meal Sharing3
Navigating the Digital Hospitality Frontier: Unravelling the Intricacies Between Technology Adoption Level and Tech-Induced Role Ambiguity3
A Framework of Facilitators and Barriers to Career Adaptability: Migrant Hotel Workers During COVID-193
Reflections From My Experiences @ International CHRIE3
Proposal for Employing User-Generated Content as a Data Source for Measuring Tourism Destination Image3
Great People Overcoming Great Challenges3
Taking Stock: A Meta-Analysis of Work Engagement in the Hospitality and Tourism Context3
Beyond Video Game Competition: Novel Dimensions of Live Esports Event Experiences Through Co-Creation3
Cognitive Inconsistency in Travel Risk Perception: A Behavioral Economics Perspective3
A Behavioral Microeconomics Model Of Tourist Destination Choice Under Loss Aversion3
Hospitality and Tourism Scholarship in Africa: A Literature-Based Agenda for Future Research3
Transforming Brand Identity to Hotel Performance: The Moderating Effect of Social Capital3
Preparing Hospitality Graduates for a Volatile Future: The need for “Field Problem Solvers”3
Gender Stereotyping in Robot Service Failures3
How capricious supervisors affect hospitality employees’ service performance? A diary study from the employees’ emotional perspective3
How and Why Commitment-Focused Hospitality Employee Recognitions Attract Growth-Minded Job Seekers: An Inspiration Theory Perspective3
Traveling to the Danger Zone: Emotional Dynamics and Hermeneutics3
Image Generative AI in Tourism: Trends, Impacts, and Future Research Directions3
Creative Atmosphere in Creative Tourism Destinations: Conceptualizing and Scale Development3
Warm Hearts, Happy Lodgings: How Peer-To-Peer Accommodation Micro-Entrepreneurs Can Foster Sharing Citizenship Behavior3
Exhibitor Loyalty Through Trust, Participation and Citizenship Behaviors – Moderating Effect of First-Time and Repeat Exhibitors3
Hotelkeepers Organize in Twentieth Century to Legitimize and Advance Profession in American Society3
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