OOIR: Observatory of International Research

Papers

(The median citation count of Journal of Hospitality & Tourism Research is 5. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-06-01 to 2026-06-01.)

Article	Citations
Navigating Gen Z Hospitality Employees’ Inter-Role Conflict: A Multi-Level Examination of Work–Personal Conflict	205
Investigating the Formation of Ethical Animal-Related Tourism Behaviors: A Self-Interest and Pro-Social Theoretic Approach	95
A Donation-With-Purchase at a Restaurant: Perceived Authenticity in a Cause-related Marketing	94
Corrigendum to “Transforming Hospitality Workforces Through Adaptive Human Resource Management”	66
Threat-Induced Sustainability: How Covid-19 has Affected Sustainable Behavioral Intention and Sustainable Hotel Brand Choice	59
Tourism Demand Interval Forecasting Amid COVID-19: A Hybrid Model With a Modified Multi-Objective Optimization Algorithm	58
Detecting and Establishing Measurement Invariance In Hospitality Research: Foundations, Challenges and Implications for Validity and Theory Development	46
Instant Karma: How the Karmic-Investment Mindset Affects Customer Engagement With Corporate Charitable Giving Requests	46
Slow or Fast? The Video Motion Design in Destination Marketing	42
EXPRESS: Unpacking Overtourism in Barcelona (1986–2025): A Longitudinal Process-Tracing Analysis and the Cascade Amplification Framework	42
Generational Perspectives on Responses to Abusive Supervision in the Hotel Industry	41
COVID-19 Research in Hospitality and Tourism: Critical Analysis, Reflection, and Lessons Learned	41
Chaxu Climate as a Double-Edged Sword: A Moderated Mediation Model of Organizational Justice, Hierarchy Level on Turnover Intention	40
How Self-Identity and Social Identity Grow Environmentally Sustainable Restaurants’ Brand Communities Via Social Rewards	36
Regulation, Automated Technologies, and Competitiveness in the Hospitality Industry	31
Innovativeness or Involvement: How Virtual Reality Influences Nostalgic Emotion and Imagery in Travel Intention	31
Seeking Substitutive Satisfaction: The Influencing Mechanism of Loneliness on Tourists’ Pro-Environmental Behavior	31
One Size Fits All? How CSR Communication Influences Donation and Revisit Intention Differently in Local Independent and Chain Restaurants	30
Dawn or Dusk? Will Virtual Tourism Begin to Boom? An Integrated Model of AIDA, TAM, and UTAUT	29
Why Do Consumers Hesitate to Choose Green Hotels? The Role of Psychology of Ambivalence	29
How and Why Commitment-Focused Hospitality Employee Recognitions Attract Growth-Minded Job Seekers: An Inspiration Theory Perspective	29
Tourism and Hospitality Forecasting With Big Data: A Systematic Review of the Literature	28
Rethinking Hospitality Leadership: Cultivating Human–Robot Co-Working Harmony Through Rapport Leadership	27
Is Authenticity the New Luxury? Examining the Components and Dynamics of the Luxury Accommodation Experience	27
50+ Years of Restaurant Tipping Research Part I: Theoretical Foundations and Significant Research Themes	27

Convergence of Boundaries in Tourism, Hospitality, Events, and Leisure: Defining the Core and Knowledge Structure	26
The Intersection of Technology, Accessible Tourism and Tourists With Intellectual Disabilities: Proposing a Novel Conceptual Framework	25
Tourists’ Value Co-Creation With Service Robots: Antecedents and Mechanisms	25
Tourism Actors’ Responsible Behavior: A Systematic Literature Review	25
Social Media Influencers and Their Marketing Outcomes in Tourism and Hospitality Research: Applying BERTopic Analysis and Meta-Analysis Approaches	25
Fee-Oriented Strategies, Ownership Structure and Analyst Forecast Accuracy in the Hospitality Industry	24
Interaction With Cutting-Edge Technologies: A Bibliometric Analysis and a Theoretical Framework	24
Virtual Tourism Experiences and Mental Restoration	24
Chronicles of Film Tourism: An Integrative Review and Future Research Directions	22
The Role of Brand Authenticity and Existential Authenticity in Building Brand Loyalty Toward LGBT-Friendly Hotels	22
The Interaction Effect of Self-Service Technology and Firms’ Facilitating Conditions on Co-Created Value: A Service-Dominant Logic Perspective	21
Mental Time Travel in Online Travel Communities: The Application of Past and Future Time Orientations	21
The slow movements: Informetric mapping of the scholarship and implications for tourism and hospitality	21
An Exploratory Qualitative Study of Visitors’ Cognitive Appraisals in a Meteorological Landscape Uncertainty Scenario	21
The Role of Awe on Booking Intention in Short-Term Rentals	21
Decoding the Subtleties: Speech Voice Cues and Their Impacts on Viewer In-Consumption Engagement in Travel Live Streaming	21
Empowering Consumers Through Self-Service Technology: A Comparative Analysis	20
The Emergence of Virtual Experiences in the Sharing Economy	20
Lined Up? Examining a “Waiting Line” Effect in Technology-Enabled Restaurant Menu Ordering	20
Sustainability Communication in Hotels: The Role of Cognitive Linguistics	19
Do Happier People Like Traveling More?	19
Can (A)I Arouse You? The Impact of AI Services on Consumer Pro-Environmental Behavior	19
Responsible Tourism and Hospitality	18
Dual Approaches of Tourism’s Impact on Post-Trip Well-Being	18
Feeling Grounded: Exploring the Sense of Groundedness in Cultural Tourism Driven by Live Streaming Technology	18
How Do Customers React to Technology in the Hospitality and Tourism Industry?	18
Editorial: Harnessing the Experience Capital of the Hospitality and Tourism Industry	17
Showing Concern for Well-Being or Creating Discomfort? The Choice of Calorie Menu Labeling in Restaurants	17
Transforming Hospitality Workforces Through Adaptive Human Resource Management	16
Exploring the Moderating Role of Employee Entitlement: Insight into the Social Support Paradox	16
The Impact of Temporal Distance on Online Ratings: Unveiling the Dynamics of Tourists’ Memory Bias	16
The Heterogeneity of Hotel Demand Curves Across Consumers and Contexts	16
Virtual Tourism Microdosing: A New Prescription for Tourist Wellbeing	16
Elegant With Leisurely: Luxury Tourism Consumption and Brand Love	16
“It’s Not Just the Money”: Measuring Internal Employer Attractiveness	15
Chatbots on the Frontline: The Imperative Shift From a “One-Size-Fits-All” Strategy Through Conversational Cues and Dialogue Designs	14
A Framework of Facilitators and Barriers to Career Adaptability: Migrant Hotel Workers During COVID-19	14
Tourist Decision-Making and Types of Crises: Risk Attitudes, Knowledge, and Destination Preference Persistence	14
Uncovering the Intervening Mechanisms in the Relationship Between Technological Stressors and Individual and Work-Related Consequences	14
Should We Be More Mindful? The Joint Impact of an Abusive Work Environment and Mindfulness on Employee Well-Being and Turnover Intentions	14
Beyond the Plate: Exploring the Experiential Values of Meal Sharing	14
Crowding Out or Cashing In? The Divergent Effects of Public–private Partnerships on the Market Value of Restaurants	14
Image Generative AI in Tourism: Trends, Impacts, and Future Research Directions	13
Keep it #Unreal: Exploring Instagram Users’ Engagement With Virtual Influencers in Tourism Contexts	13
Voice of the Region: How Salesperson Accents Affect Souvenir Purchase Behavior	13
Scripted Gamified Hotel: An Edgework Perspective of the Impact of Gamification on Hotel Selection	13
Traveling to the Danger Zone: Emotional Dynamics and Hermeneutics	13
Conflict and Coordination Mechanisms in Family Travel	12
Gender Stereotyping in Robot Service Failures	12
Destination Advertising on YouTube: Effects of Native Advertising and Comment Management on Tourist Perception	12

Cultural Value Orientation and Hospitality Employee Voice Behavior: The Moderating Role of Leader–Member Exchange (LMX)	12
Hotel Performance in the Guangdong-Hong Kong-Macau Greater Bay Area: A Non-Homogeneous Perspective	11
Application of Heuristics to Revenue Management System Override Decision-Making	11
Visit Intention Via Mobile App Usage in Pandemic Alleviation: Influences of Regulatory Focus and Risk	11
Travel Influencer Marketing: How Comment Moderation Affects Generation Z Consumers	11
Tourism Spending in Response to Stimulus Checks: Insights From Mental Accounting	11
The Effect of Short-Term Leases on Hotel’s Agglomeration and Market-Entry Strategies: A Game Theory Approach	11
How Celebrity Endorsement Affects Travel Intention: Evidence From Tourism Live Streaming	11
What Triggers Customer Curiosity? Exploring the Role of Branded Content Experience Design on Customer Response	10
Supervisor Bottom-Line Mentality in the Hospitality Industry: The Role of Anxiety and Mindfulness	10
Rethinking Metaverse Tourism: A Taxonomy and an Agenda for Future Research	10
Kano Model Categorization Methods: Typology and Systematic Critical Overview for Hospitality and Tourism Academics and Practitioners	10
Conceptualizing Parents’ Joined Recollected Experiences of Family Travel With Children: Memorability, Storytelling, and Imagination	10
We Are Friends: Toward Working Holiday Experiences in a Tourist Destination	10
Smart Tourism Experience Design in Amusement Parks: A Quality Function Deployment (QFD) Application	10
Do Repeat Customers Effectively Attract New Customers? Reconsidering Customer Influence Value of Repeat Customers	10
Understanding the Role of Response Latency on Position Bias in Tourists’ Online Travel Planning	9
Gone With the Wind? A Longitudinal Analysis of Tourists’ Long-Term Recollections of Holiday Experiences	9
New Avenues for Luxury Hospitality Research Through the Lens of Diversity, Equity, and Inclusion	9
Impacts of Virtual Reality on Tourism Experience and Behavioral Intentions: Moderating Role of Novelty Seeking	9
Narratives of Tomorrow: Harnessing Artificial Intelligence (AI) to Encourage Tourist Support for Preservation in Tourism	9
How Cartoon-Style Illustrations Influence Travel Intentions	9
Modeling Multidimensionality in Hospitality and Tourism Research: Exploratory Higher-Order Factor Analysis	9
How to Combat Feelings of Emptiness in Solo Dining?	9
Effects of Option Framing on the Purchase of Luxury Hotel Ancillary Amenities	8
An Interval Decomposition-Ensemble Model for Tourism Forecasting	8
Factors Explaining Resident Stakeholders’ Perception and Support for Wineries and Wine Tourism in Florida	8
User Interactions in Online Travel Communities: A Social Network Perspective	8
Electronic Consumer-to-Consumer Interaction (eCCI) Post a Service Failure: The Psychological Power of Need for Approval	8
Exploring Food Waste at a Hospitality Staff Canteen With Meteorological Data	8
A Behavioral Microeconomics Model Of Tourist Destination Choice Under Loss Aversion	8
Warm Hearts, Happy Lodgings: How Peer-To-Peer Accommodation Micro-Entrepreneurs Can Foster Sharing Citizenship Behavior	8
Hotel Inspiration: How the Substantive Servicescape Inspires Customer Satisfaction	8
EXPRESS: Serendipity: Embracing the Unexpected Turn in Tourism and Hospitality Research	8
Paying a Premium for Green-Label Hotels: The Role of the Mismatched Hotel-OTA Involvement	8
Navigating Data Limitations: A Transfer Learning Compass for Accurate Tourism Demand Forecasting	8
Advancing Diversity and Inclusion Through In-Person Esports Event Experiences Across Digital and Physical Gaming Spaces	8
Beyond Small Talk: The Impact of Inclusion Climate and Fun on Constituent Attachment Through Deep Conversation	7
Disruptive Technologies and Innovation in Hospitality: A Computer-Assisted Qualitative Data Analysis Approach	7
Vitalizing to Learn for Service Proactivity: Not All Forms of Organizational Support Are Equal	7
Navigating the Digital Hospitality Frontier: Unravelling the Intricacies Between Technology Adoption Level and Tech-Induced Role Ambiguity	7
Is Hotel Technology a Double-edged Sword on Customer Experience? A Mixed-method Approach using Big Data	7
“You Must Try Our Taco!”: Advancing the Power of Language Assertiveness in Food Advertising	7
National Cultures in Times of Digital Transformation of the Travel Industry: Qualitative Exploration of Effects on Digital Business Models	7
The Pedagogy of Hospitableness: A Transformative Approach for Hospitality Workforce Development	7
Examining the Influence of Perceived Crowding on Mega-Cruise Experiences	7
How Customer Satisfaction Drivers in Online Reviews of Food Trucks and Quick Service Restaurants Differ: Proposing the Concept of Anticipation	7
Empowering HER: Harnessing the Power of Ideological Value Fit and Leadership Diversity in Female Talent Acquisition	7
Reflective versus Brooding Rumination: Impact on Tour Guides’ Emotion, Flexibility, and Resilience	7
Objective Measurement of Experiences in Tourism and Hospitality: A Systematic Review of Methodological Approaches and Best Practices	7
An Integrative Reference-Dependent Framework of Tourist Satisfaction: Gains, Losses, and Motivational Moderators of Behavioral Intentions	6
Technology or Market? How Innovation Drivers Shape Consumer Responses to AI-Designed Services	6
Rural Homestay Experiencescape: Scale Development and Its Emotional and Cognitive Paths to Guest Engagement Behavior	6
Digital Economy and Regional Tourism Development: The Mediating Role of Information Search from a Spatial Spillover Perspective	6
Peak–End Rule? Tracing Tourists’ Experience and Exploring Their Impact on Retrospective Evaluation	6
Spirit is Contagious: How Blind-box Offerings Affect Tourist Responses in Spiritual Destinations	6
Enhancing the Authenticity of Artificial Intelligence (AI)-Designed Souvenirs	6
Advancing Behavioral Economics Research in Tourism and Hospitality: New Theoretical and Methodological Perspectives	6
Trust the Facts: The Impact of Reviews’ Written Style and Subject-Focus on Peer-to-Peer Accommodation Consumption	6
Staying Ahead: A Critical Assessment of the GenAI-Assisted Hiring Process Using the OECD AI Principles	6
The Surprise Effect in Hospitality: Exploring the Role of Social Distance and Mysterious Consumption in Accommodation Choice	6
Fear of Covid-19 and Hotel Frontline Employees’ Sense of Work Alienation: Intervening and Interactional Analysis	6
Tourists’ Embodied Metaphors in Lifestyle Cultural Space	6
Sustainable Horizons: Navigating ESG Reporting Challenges in the Hospitality and Tourism Industry	5
Generative Artificial Intelligence in the Hospitality and Tourism Industry: Developing a Framework for Future Research	5
Bridging Perceived and Projected Destination Images: A Machine Learning-Driven Systemic Network Analysis	5
The Impact of Board Characteristics on the Financial Slack–CSR Relationship: Evidence From the Indian Hospitality and Tourism Industry	5
Corrigendum to “Showing Concern for Well-Being or Creating Discomfort? The Choice of Calorie Menu Labeling in Restaurant”	5
Tourism Demand Interval Forecasting With an Intelligence Optimization-Based Integration Method	5
Good Theories Predict: Unveiling the Untapped Potential of “Necessity” Theorizing	5
What Makes Tourism Short Video Engaging? A Machine Learning Perspective	5
Greenwashing in workplace: The influencing mechanism of psychological contract fulfillment and the moderating role of ethical work climate	5
Freedom to Heal: Financial Well-Being and the Capabilities of Health Tourism	5
Artificial Intelligence Localization: Conception and Measurement from a Communication Perspective	5
Effects of Ethnocentrism on International Hospitality Brands: A Cross-Country Study of Starbucks	5
Current Knowledge and Research Directions of Responsible Tourism and Hospitality: A Review and Research Agenda	5
Green Marketing Versus Demarketing: The Impact of Individual Characteristics on Consumers’ Evaluations of Green Messages	5
Nonlinear Reward Gradient Behavior in Customer Reward and Loyalty Programs: Evidence From the Restaurant Industry	5
Let’s Pay by Card! Determinants of Visitor Expenditure During the Venice International Film Festival Within a Spatial Panel-Data Framework	5
Travelers With Disabilities: How Online Information Search Reduces Uncertainty About Service Accessibility in Hospitality and Tourism	5