OOIR: Observatory of International Research

Papers

(The median citation count of Journal of Hospitality & Tourism Research is 4. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-08-01 to 2025-08-01.)

Article	Citations
The Copycat Effect: Do Hotel-Like Features Drive Airbnb Performance?	111
Chopsticks Approach to Successful Cultural Tourism Marketing	68
Community Participation In Tourism Employment: A Phased Evolution Model	51
A Donation-With-Purchase at a Restaurant: Perceived Authenticity in a Cause-related Marketing	41
Investigating the Formation of Ethical Animal-Related Tourism Behaviors: A Self-Interest and Pro-Social Theoretic Approach	36
Navigating Gen Z Hospitality Employees’ Inter-Role Conflict: A Multi-Level Examination of Work–Personal Conflict	36
Erratum	32
Tourism Demand Interval Forecasting Amid COVID-19: A Hybrid Model With a Modified Multi-Objective Optimization Algorithm	31
Instant Karma: How the Karmic-Investment Mindset Affects Customer Engagement With Corporate Charitable Giving Requests	30
Detecting and Establishing Measurement Invariance In Hospitality Research: Foundations, Challenges and Implications for Validity and Theory Development	30
Threat-Induced Sustainability: How Covid-19 has Affected Sustainable Behavioral Intention and Sustainable Hotel Brand Choice	29
One Size Fits All? How CSR Communication Influences Donation and Revisit Intention Differently in Local Independent and Chain Restaurants	29
EXPRESS: Seeking Substitutive Satisfaction: The Influencing Mechanism of Loneliness on Tourists’ Pro-Environmental Behavior	26
COVID-19 Research in Hospitality and Tourism: Critical Analysis, Reflection, and Lessons Learned	23
Innovativeness or Involvement: How Virtual Reality Influences Nostalgic Emotion and Imagery in Travel Intention	21
How Self-Identity and Social Identity Grow Environmentally Sustainable Restaurants’ Brand Communities Via Social Rewards	21
Chaxu Climate as a Double-Edged Sword: A Moderated Mediation Model of Organizational Justice, Hierarchy Level on Turnover Intention	21
Regulation, Automated Technologies, and Competitiveness in the Hospitality Industry	21
Generational Perspectives on Responses to Abusive Supervision in the Hotel Industry	21
How and Why Commitment-Focused Hospitality Employee Recognitions Attract Growth-Minded Job Seekers: An Inspiration Theory Perspective	20
Tourism and Hospitality Forecasting With Big Data: A Systematic Review of the Literature	20
Dawn or Dusk? Will Virtual Tourism Begin to Boom? An Integrated Model of AIDA, TAM, and UTAUT	20
Convergence of Boundaries in Tourism, Hospitality, Events, and Leisure: Defining the Core and Knowledge Structure	19
Virtual Tourism Experiences and Mental Restoration	19
Is Authenticity the New Luxury? Examining the Components and Dynamics of the Luxury Accommodation Experience	19

Tourism Actors’ Responsible Behavior: A Systematic Literature Review	19
Rethinking Hospitality Leadership: Cultivating Human–Robot Co-Working Harmony Through Rapport Leadership	18
Tourists’ Value Co-Creation With Service Robots: Antecedents and Mechanisms	18
Effects of Abnormal Weather Conditions on the Performance of Hotel Firms	17
The Intersection of Technology, Accessible Tourism and Tourists With Intellectual Disabilities: Proposing a Novel Conceptual Framework	17
The Role of Awe on Booking Intention in Short-Term Rentals	16
Fee-Oriented Strategies, Ownership Structure and Analyst Forecast Accuracy in the Hospitality Industry	16
Chronicles of Film Tourism: An Integrative Review and Future Research Directions	15
The slow movements: Informetric mapping of the scholarship and implications for tourism and hospitality	15
An Exploratory Qualitative Study of Visitors’ Cognitive Appraisals in a Meteorological Landscape Uncertainty Scenario	15
Interaction With Cutting-Edge Technologies: A Bibliometric Analysis and a Theoretical Framework	15
The Role of Brand Authenticity and Existential Authenticity in Building Brand Loyalty Toward LGBT-Friendly Hotels	15
Travelers’ Psychological Comfort with Local Food Experiences and Place Attachment	15
Effects of Perceived Placeness on Tourists’ Authenticity Experience Via the Mediating Role of Flow Experience	15
Decoding the Subtleties: Speech Voice Cues and Their Impacts on Viewer In-Consumption Engagement in Travel Live Streaming	14
Mental Time Travel in Online Travel Communities: The Application of Past and Future Time Orientations	14
Empowering Consumers Through Self-Service Technology: A Comparative Analysis	14
The Interaction Effect of Self-Service Technology and Firms’ Facilitating Conditions on Co-Created Value: A Service-Dominant Logic Perspective	14
Lined Up? Examining a “Waiting Line” Effect in Technology-Enabled Restaurant Menu Ordering	14
Restaurant Innovativeness and Brand Attachment: The Role of Memorable Brand Experience	14
Can (A)I Arouse You? The Impact of AI Services on Consumer Pro-Environmental Behavior	14
The Emergence of Virtual Experiences in the Sharing Economy	14
Sustainability Communication in Hotels: The Role of Cognitive Linguistics	13
Editorial: Harnessing the Experience Capital of the Hospitality and Tourism Industry	13
Elegant With Leisurely: Luxury Tourism Consumption and Brand Love	13
Do Happier People Like Traveling More?	13
Exploring the Moderating Role of Employee Entitlement: Insight into the Social Support Paradox	13
Dual Approaches of Tourism’s Impact on Post-Trip Well-Being	13
Overbooking as a Means to Manage Restaurant No-Shows and Cancellations: A Novel Model Extension	13
How Do Customers React to Technology in the Hospitality and Tourism Industry?	13
Responsible Tourism and Hospitality	12
Feeling Grounded: Exploring the Sense of Groundedness in Cultural Tourism Driven by Live Streaming Technology	12
Showing Concern for Well-Being or Creating Discomfort? The Choice of Calorie Menu Labeling in Restaurants	12
Tourist Decision-Making and Types of Crises: Risk Attitudes, Knowledge, and Destination Preference Persistence	12
Traveling to the Danger Zone: Emotional Dynamics and Hermeneutics	12
The Heterogeneity of Hotel Demand Curves Across Consumers and Contexts	12
The Myth of Contactless Hospitality Service: Customers’ Willingness to Pay	12
Voice of the Region: How Salesperson Accents Affect Souvenir Purchase Behavior	11
A Framework of Facilitators and Barriers to Career Adaptability: Migrant Hotel Workers During COVID-19	11
How capricious supervisors affect hospitality employees’ service performance? A diary study from the employees’ emotional perspective	11
Image Generative AI in Tourism: Trends, Impacts, and Future Research Directions	11
Transforming Brand Identity to Hotel Performance: The Moderating Effect of Social Capital	11
Chatbots on the Frontline: The Imperative Shift From a “One-Size-Fits-All” Strategy Through Conversational Cues and Dialogue Designs	11
Beyond the Plate: Exploring the Experiential Values of Meal Sharing	11
Keep it #Unreal: Exploring Instagram Users’ Engagement With Virtual Influencers in Tourism Contexts	10
Taking Stock: A Meta-Analysis of Work Engagement in the Hospitality and Tourism Context	10
Gender Stereotyping in Robot Service Failures	10
Should We Be More Mindful? The Joint Impact of an Abusive Work Environment and Mindfulness on Employee Well-Being and Turnover Intentions	10
Destination Advertising on YouTube: Effects of Native Advertising and Comment Management on Tourist Perception	9
Visit Intention Via Mobile App Usage in Pandemic Alleviation: Influences of Regulatory Focus and Risk	9

Hotel Performance in the Guangdong-Hong Kong-Macau Greater Bay Area: A Non-Homogeneous Perspective	9
Tourism Spending in Response to Stimulus Checks: Insights From Mental Accounting	8
Conceptualizing Parents’ Joined Recollected Experiences of Family Travel With Children: Memorability, Storytelling, and Imagination	8
Tourist Gaze at Chinese Classical Gardens: The Embodiment of Aesthetics (Yijing) in Tourism	8
Cultural Value Orientation and Hospitality Employee Voice Behavior: The Moderating Role of Leader–Member Exchange (LMX)	8
What Triggers Customer Curiosity? Exploring the Role of Branded Content Experience Design on Customer Response	8
How Celebrity Endorsement Affects Travel Intention: Evidence From Tourism Live Streaming	8
EXPRESS: Supervisor Bottom-Line Mentality in the Hospitality Work Setting: The Alleviating Role of Employee Mindfulness	8
Understanding the Role of Response Latency on Position Bias in Tourists’ Online Travel Planning	7
Travel Influencer Marketing: How Comment Moderation Affects Generation Z Consumers	7
We Are Friends: Toward Working Holiday Experiences in a Tourist Destination	7
Rethinking Metaverse Tourism: A Taxonomy and an Agenda for Future Research	7
Kano Model Categorization Methods: Typology and Systematic Critical Overview for Hospitality and Tourism Academics and Practitioners	7
Gone With the Wind? A Longitudinal Analysis of Tourists’ Long-Term Recollections of Holiday Experiences	7
The Effect of Short-Term Leases on Hotel’s Agglomeration and Market-Entry Strategies: A Game Theory Approach	7
Economic And Environmental Impact Of The Tourism Carrying Capacity: A Local-Based Approach	7
Smart Tourism Experience Design in Amusement Parks: A Quality Function Deployment (QFD) Application	7
Do Repeat Customers Effectively Attract New Customers? Reconsidering Customer Influence Value of Repeat Customers	7
Application of Heuristics to Revenue Management System Override Decision-Making	7
Modeling Multidimensionality in Hospitality and Tourism Research: Exploratory Higher-Order Factor Analysis	7
An Interval Decomposition-Ensemble Model for Tourism Forecasting	6
Sustained Competitive Advantage for Sustainable Hospitality and Tourism Development: A Stakeholder Causal Scope Analysis	6
Navigating the Digital Hospitality Frontier: Unravelling the Intricacies Between Technology Adoption Level and Tech-Induced Role Ambiguity	6
The Effect of Waiters’ Occupational Identity on Employee Turnover Within The Context of Michelin-Starred Restaurants	6
Resident Empowerment and Support for Gaming Tourism: Comparisons of Resident Attitudes Pre- and Amid-Covid-19 Pandemic	6
Impacts of Virtual Reality on Tourism Experience and Behavioral Intentions: Moderating Role of Novelty Seeking	6
Paying a Premium for Green-Label Hotels: The Role of the Mismatched Hotel-OTA Involvement	6
Factors Explaining Resident Stakeholders’ Perception and Support for Wineries and Wine Tourism in Florida	6
The Pedagogy of Hospitableness: A transformative approach for hospitality workforce development	6
Hotel Inspiration: How the Substantive Servicescape Inspires Customer Satisfaction	6
Effects of Option Framing on the Purchase of Luxury Hotel Ancillary Amenities	6
Electronic Consumer-to-Consumer Interaction (eCCI) Post a Service Failure: The Psychological Power of Need for Approval	6
User Interactions in Online Travel Communities: A Social Network Perspective	6
To display tip suggestion or not? Examining tip suggestion’s impact in technology-facilitated preservice tipping encounters	6
Warm Hearts, Happy Lodgings: How Peer-To-Peer Accommodation Micro-Entrepreneurs Can Foster Sharing Citizenship Behavior	6
Vitalizing to Learn for Service Proactivity: Not All Forms of Organizational Support Are Equal	6
A Behavioral Microeconomics Model Of Tourist Destination Choice Under Loss Aversion	6
New Avenues for Luxury Hospitality Research Through the Lens of Diversity, Equity, and Inclusion	6
Exploring Food Waste at a Hospitality Staff Canteen With Meteorological Data	6
Beyond Small Talk: The Impact of Inclusion Climate and Fun on Constituent Attachment Through Deep Conversation	5
“You Must Try Our Taco!”: Advancing the Power of Language Assertiveness in Food Advertising	5
National Cultures in Times of Digital Transformation of the Travel Industry: Qualitative Exploration of Effects on Digital Business Models	5
Empowering HER: Harnessing the Power of Ideological Value Fit and Leadership Diversity in Female Talent Acquisition	5
How Customer Satisfaction Drivers in Online Reviews of Food Trucks and Quick Service Restaurants Differ: Proposing the Concept of Anticipation	5
What’s wrong with different empowerment? The effect of differentiated empowering leadership on employee proactive service	5
Is Hotel Technology a Double-edged Sword on Customer Experience? A Mixed-method Approach using Big Data	5
Fear of Covid-19 and Hotel Frontline Employees’ Sense of Work Alienation: Intervening and Interactional Analysis	5
Objective Measurement of Experiences in Tourism and Hospitality: A Systematic Review of Methodological Approaches and Best Practices	5
The Effects of Employer Branding on Value Congruence and Brand Love	5
Disruptive Technologies and Innovation in Hospitality: A Computer-Assisted Qualitative Data Analysis Approach	5
Saving Local Restaurants: The Impact of Altruism, Self-Enhancement, and Affiliation on Restaurant Customers’ EWOM Behavior	5
Trust the Facts: The Impact of Reviews’ Written Style and Subject-Focus on Peer-to-Peer Accommodation Consumption	5
Rural Homestay Experiencescape: Scale Development and Its Emotional and Cognitive Paths to Guest Engagement Behavior	4
Error Aversion Versus Error Management: Does Organizational Error Culture Affect Employees’ Customer Orientation?	4
Tourism Demand Interval Forecasting With an Intelligence Optimization-Based Integration Method	4
Green Marketing Versus Demarketing: The Impact of Individual Characteristics on Consumers’ Evaluations of Green Messages	4
Current Knowledge and Research Directions of Responsible Tourism and Hospitality: A Review and Research Agenda	4
Effects of Ethnocentrism on International Hospitality Brands: A Cross-Country Study of Starbucks	4
Advancing Behavioral Economics Research in Tourism and Hospitality: New Theoretical and Methodological Perspectives	4
Sustainable Horizons: Navigating ESG Reporting Challenges in the Hospitality and Tourism Industry	4
Generative Artificial Intelligence in the Hospitality and Tourism Industry: Developing a Framework for Future Research	4
Good Theories Predict: Unveiling the Untapped Potential of “Necessity” Theorizing	4
Peak–End Rule? Tracing Tourists’ Experience and Exploring Their Impact on Retrospective Evaluation	4
Travelers With Disabilities: How Online Information Search Reduces Uncertainty About Service Accessibility in Hospitality and Tourism	4
Digital Economy and Regional Tourism Development: The Mediating Role of Information Search from a Spatial Spillover Perspective	4
Nonlinear Reward Gradient Behavior in Customer Reward and Loyalty Programs: Evidence From the Restaurant Industry	4
Tourists’ Embodied Metaphors in Lifestyle Cultural Space	4