Journal of Hospitality & Tourism Research

Papers
(The median citation count of Journal of Hospitality & Tourism Research is 3. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-06-01 to 2025-06-01.)
ArticleCitations
The Copycat Effect: Do Hotel-Like Features Drive Airbnb Performance?97
Reimagining ICHRIE’s Future by Rebranding its Mission89
Chopsticks Approach to Successful Cultural Tourism Marketing65
Navigating Gen Z Hospitality Employees’ Inter-Role Conflict: A Multi-Level Examination of Work–Personal Conflict64
Investigating the Formation of Ethical Animal-Related Tourism Behaviors: A Self-Interest and Pro-Social Theoretic Approach45
Community Participation In Tourism Employment: A Phased Evolution Model32
A Donation-With-Purchase at a Restaurant: Perceived Authenticity in a Cause-related Marketing30
Perceived Authenticity and Place Attachment: New Findings from Chinese World Heritage Sites29
Threat-Induced Sustainability: How Covid-19 has Affected Sustainable Behavioral Intention and Sustainable Hotel Brand Choice28
Innovativeness or Involvement: How Virtual Reality Influences Nostalgic Emotion and Imagery in Travel Intention28
Tourism Demand Interval Forecasting Amid COVID-19: A Hybrid Model With a Modified Multi-Objective Optimization Algorithm28
Instant Karma: How the Karmic-Investment Mindset Affects Customer Engagement With Corporate Charitable Giving Requests28
Erratum28
One Size Fits All? How CSR Communication Influences Donation and Revisit Intention Differently in Local Independent and Chain Restaurants27
How Self-Identity and Social Identity Grow Environmentally Sustainable Restaurants’ Brand Communities Via Social Rewards24
Here’s to 75 More Years of Partnering on Hospitality Education!23
Chaxu Climate as a Double-Edged Sword: A Moderated Mediation Model of Organizational Justice, Hierarchy Level on Turnover Intention23
Regulation, Automated Technologies, and Competitiveness in the Hospitality Industry22
COVID-19 Research in Hospitality and Tourism: Critical Analysis, Reflection, and Lessons Learned20
Generational Perspectives on Responses to Abusive Supervision in the Hotel Industry20
Dawn or Dusk? Will Virtual Tourism Begin to Boom? An Integrated Model of AIDA, TAM, and UTAUT19
Tourism and Hospitality Forecasting With Big Data: A Systematic Review of the Literature19
How and Why Commitment-Focused Hospitality Employee Recognitions Attract Growth-Minded Job Seekers: An Inspiration Theory Perspective19
In Focus: Effects of an Opportune Gift on Tipping19
The Intersection of Technology, Accessible Tourism and Tourists With Intellectual Disabilities: Proposing a Novel Conceptual Framework18
Is Authenticity the New Luxury? Examining the Components and Dynamics of the Luxury Accommodation Experience18
Convergence of Boundaries in Tourism, Hospitality, Events, and Leisure: Defining the Core and Knowledge Structure18
Rethinking Hospitality Leadership: Cultivating Human–Robot Co-Working Harmony Through Rapport Leadership17
Chronicles of Film Tourism: An Integrative Review and Future Research Directions17
Tourism Actors’ Responsible Behavior: A Systematic Literature Review17
Virtual Tourism Experiences and Mental Restoration17
Effects of Abnormal Weather Conditions on the Performance of Hotel Firms17
Tourists’ Value Co-Creation With Service Robots: Antecedents and Mechanisms17
The Role of Awe on Booking Intention in Short-Term Rentals16
Fee-Oriented Strategies, Ownership Structure and Analyst Forecast Accuracy in the Hospitality Industry16
Effects of Perceived Placeness on Tourists’ Authenticity Experience Via the Mediating Role of Flow Experience15
The Role of Brand Authenticity and Existential Authenticity in Building Brand Loyalty Toward LGBT-Friendly Hotels15
Travelers’ Psychological Comfort with Local Food Experiences and Place Attachment15
Interaction With Cutting-Edge Technologies: A Bibliometric Analysis and a Theoretical Framework15
The slow movements: Informetric mapping of the scholarship and implications for tourism and hospitality15
Empowering Consumers Through Self-Service Technology: A Comparative Analysis14
The Interaction Effect of Self-Service Technology and Firms’ Facilitating Conditions on Co-Created Value: A Service-Dominant Logic Perspective14
Does National Culture Matter? Restaurant Employees’ Workplace Humor and Job Embeddedness14
An Exploratory Qualitative Study of Visitors’ Cognitive Appraisals in a Meteorological Landscape Uncertainty Scenario14
The Emergence of Virtual Experiences in the Sharing Economy14
Sustainability Communication in Hotels: The Role of Cognitive Linguistics14
Can (A)I Arouse You? The Impact of AI Services on Consumer Pro-Environmental Behavior14
Are Hotel Guests Altruistic? How Positive Review Disconfirmation Affects Consumers’ Online Review Behavior14
Restaurant Innovativeness and Brand Attachment: The Role of Memorable Brand Experience14
Mental Time Travel in Online Travel Communities: The Application of Past and Future Time Orientations14
Lined Up? Examining a “Waiting Line” Effect in Technology-Enabled Restaurant Menu Ordering14
The Heterogeneity of Hotel Demand Curves Across Consumers and Contexts13
Overbooking as a Means to Manage Restaurant No-Shows and Cancellations: A Novel Model Extension13
Do Happier People Like Traveling More?13
Loss aversion in hotel choice: Psychophysiological evidence13
Responsible Tourism and Hospitality12
The Myth of Contactless Hospitality Service: Customers’ Willingness to Pay12
Exploring the Moderating Role of Employee Entitlement: Insight into the Social Support Paradox12
How Do Customers React to Technology in the Hospitality and Tourism Industry?12
Dual Approaches of Tourism’s Impact on Post-Trip Well-Being12
Editorial: Harnessing the Experience Capital of the Hospitality and Tourism Industry12
Tourist Decision-Making and Types of Crises: Risk Attitudes, Knowledge, and Destination Preference Persistence12
Showing Concern for Well-Being or Creating Discomfort? The Choice of Calorie Menu Labeling in Restaurants12
Chatbots on the Frontline: The Imperative Shift From a “One-Size-Fits-All” Strategy Through Conversational Cues and Dialogue Designs11
Gender Stereotyping in Robot Service Failures11
Feeling Grounded: Exploring the Sense of Groundedness in Cultural Tourism Driven by Live Streaming Technology11
Transforming Brand Identity to Hotel Performance: The Moderating Effect of Social Capital11
The Birth of ICHRIE: Foundations of a Professional Educational Association11
Beyond the Plate: Exploring the Experiential Values of Meal Sharing11
Preparing Hospitality Graduates for a Volatile Future: The need for “Field Problem Solvers”11
Taking Stock: A Meta-Analysis of Work Engagement in the Hospitality and Tourism Context11
Transient and Persistent Cost Efficiency in Hotels in the Canary Islands11
Should We Be More Mindful? The Joint Impact of an Abusive Work Environment and Mindfulness on Employee Well-Being and Turnover Intentions11
Elegant With Leisurely: Luxury Tourism Consumption and Brand Love11
Traveling to the Danger Zone: Emotional Dynamics and Hermeneutics11
How capricious supervisors affect hospitality employees’ service performance? A diary study from the employees’ emotional perspective11
Image Generative AI in Tourism: Trends, Impacts, and Future Research Directions10
Expressions of Anti-Black Biases, Job Satisfaction, and Turnover Intentions in the Full-Service Restaurant Industry10
Cultural Value Orientation and Hospitality Employee Voice Behavior: The Moderating Role of Leader–Member Exchange (LMX)10
Keep it #Unreal: Exploring Instagram Users’ Engagement With Virtual Influencers in Tourism Contexts10
Visit Intention Via Mobile App Usage in Pandemic Alleviation: Influences of Regulatory Focus and Risk10
Tourist Gaze at Chinese Classical Gardens: The Embodiment of Aesthetics (Yijing) in Tourism10
A Framework of Facilitators and Barriers to Career Adaptability: Migrant Hotel Workers During COVID-1910
How Celebrity Endorsement Affects Travel Intention: Evidence From Tourism Live Streaming10
Impulsive Shopping Overseas: Do Sunk Cost, Information Confusion, and Anticipated Regret Have a Say?9
Hotel Performance in the Guangdong-Hong Kong-Macau Greater Bay Area: A Non-Homogeneous Perspective9
Tourism Spending in Response to Stimulus Checks: Insights From Mental Accounting9
Destination Advertising on YouTube: Effects of Native Advertising and Comment Management on Tourist Perception9
Travel Influencer Marketing: How Comment Moderation Affects Generation Z Consumers8
Conceptualizing Parents’ Joined Recollected Experiences of Family Travel With Children: Memorability, Storytelling, and Imagination8
The Effect of Short-Term Leases on Hotel’s Agglomeration and Market-Entry Strategies: A Game Theory Approach8
What Triggers Customer Curiosity? Exploring the Role of Branded Content Experience Design on Customer Response8
Kano Model Categorization Methods: Typology and Systematic Critical Overview for Hospitality and Tourism Academics and Practitioners8
Rethinking Metaverse Tourism: A Taxonomy and an Agenda for Future Research8
Economic And Environmental Impact Of The Tourism Carrying Capacity: A Local-Based Approach8
Do Repeat Customers Effectively Attract New Customers? Reconsidering Customer Influence Value of Repeat Customers8
Smart Tourism Experience Design in Amusement Parks: A Quality Function Deployment (QFD) Application7
Gone With the Wind? A Longitudinal Analysis of Tourists’ Long-Term Recollections of Holiday Experiences7
Impacts of Virtual Reality on Tourism Experience and Behavioral Intentions: Moderating Role of Novelty Seeking7
Modeling Multidimensionality in Hospitality and Tourism Research: Exploratory Higher-Order Factor Analysis7
We Are Friends: Toward Working Holiday Experiences in a Tourist Destination7
Understanding the Role of Response Latency on Position Bias in Tourists’ Online Travel Planning7
EXPRESS: Application of heuristics to revenue management systems’ override decision-making7
To Partner with Human or Robot? Designing Service Coproduction Processes for Willingness to Pay More7
Green or Great, That is the Question7
EXPRESS: New Avenues for Luxury Hospitality Research Through the Lens of Diversity, Equity, and Inclusion6
Resident Empowerment and Support for Gaming Tourism: Comparisons of Resident Attitudes Pre- and Amid-Covid-19 Pandemic6
Electronic Consumer-to-Consumer Interaction (eCCI) Post a Service Failure: The Psychological Power of Need for Approval6
An Interval Decomposition-Ensemble Model for Tourism Forecasting6
Teaching Etiquette to Students in Hospitality and Tourism Programs6
Tourist Inspiration: How the Wellness Tourism Experience Inspires Tourist Engagement6
Me and My ICHRIE6
Exploring Food Waste at a Hospitality Staff Canteen With Meteorological Data6
A Journey Into The World of Hospitality and Tourism6
Effects of Option Framing on the Purchase of Luxury Hotel Ancillary Amenities6
A Behavioral Microeconomics Model Of Tourist Destination Choice Under Loss Aversion6
Paying a Premium for Green-Label Hotels: The Role of the Mismatched Hotel-OTA Involvement6
What’s wrong with different empowerment? The effect of differentiated empowering leadership on employee proactive service5
Objective Measurement of Experiences in Tourism and Hospitality: A Systematic Review of Methodological Approaches and Best Practices5
Navigating the Digital Hospitality Frontier: Unravelling the Intricacies Between Technology Adoption Level and Tech-Induced Role Ambiguity5
To display tip suggestion or not? Examining tip suggestion’s impact in technology-facilitated preservice tipping encounters5
Hotel Inspiration: How the Substantive Servicescape Inspires Customer Satisfaction5
Creative Atmosphere in Creative Tourism Destinations: Conceptualizing and Scale Development5
JHTR 75TH ANNIVERSARY ICHRIE: Special Edition5
The Effects of Employer Branding on Value Congruence and Brand Love5
Sustained Competitive Advantage for Sustainable Hospitality and Tourism Development: A Stakeholder Causal Scope Analysis5
Warm Hearts, Happy Lodgings: How Peer-To-Peer Accommodation Micro-Entrepreneurs Can Foster Sharing Citizenship Behavior5
The Pedagogy of Hospitableness: A transformative approach for hospitality workforce development5
JHTR: 2021-2025 and Beyond5
How Customer Satisfaction Drivers in Online Reviews of Food Trucks and Quick Service Restaurants Differ: Proposing the Concept of Anticipation5
Is Hotel Technology a Double-edged Sword on Customer Experience? A Mixed-method Approach using Big Data5
User Interactions in Online Travel Communities: A Social Network Perspective5
The Effect of Waiters’ Occupational Identity on Employee Turnover Within The Context of Michelin-Starred Restaurants5
Factors Explaining Resident Stakeholders’ Perception and Support for Wineries and Wine Tourism in Florida5
Vitalizing to Learn for Service Proactivity: Not All Forms of Organizational Support Are Equal5
Empowering HER: Harnessing the Power of Ideological Value Fit and Leadership Diversity in Female Talent Acquisition4
Saving Local Restaurants: The Impact of Altruism, Self-Enhancement, and Affiliation on Restaurant Customers’ EWOM Behavior4
Rural Homestay Experiencescape: Scale Development and Its Emotional and Cognitive Paths to Guest Engagement Behavior4
Fear of Covid-19 and Hotel Frontline Employees’ Sense of Work Alienation: Intervening and Interactional Analysis4
Error Aversion Versus Error Management: Does Organizational Error Culture Affect Employees’ Customer Orientation?4
Disruptive Technologies and Innovation in Hospitality: A Computer-Assisted Qualitative Data Analysis Approach4
Smashing Glass in Hospitality4
National Cultures in Times of Digital Transformation of the Travel Industry: Qualitative Exploration of Effects on Digital Business Models4
Tourism Demand Interval Forecasting With an Intelligence Optimization-Based Integration Method4
Good Theories Predict: Unveiling the Untapped Potential of “Necessity” Theorizing4
“You Must Try Our Taco!”: Advancing the Power of Language Assertiveness in Food Advertising4
Trust the Facts: The Impact of Reviews’ Written Style and Subject-Focus on Peer-to-Peer Accommodation Consumption4
Contemporary Trends in the Restaurant Industry and Gastronomy4
Travelers With Disabilities: How Online Information Search Reduces Uncertainty About Service Accessibility in Hospitality and Tourism4
Peak–End Rule? Tracing Tourists’ Experience and Exploring Their Impact on Retrospective Evaluation4
Does Financial Development Raise Tourism Demand? A Cross-Country Panel Evidence3
Nonlinear Reward Gradient Behavior in Customer Reward and Loyalty Programs: Evidence From the Restaurant Industry3
Freedom to Heal: Financial Well-Being and the Capabilities of Health Tourism3
Greenwashing in workplace: The influencing mechanism of psychological contract fulfillment and the moderating role of ethical work climate3
Generative Artificial Intelligence in the Hospitality and Tourism Industry: Developing a Framework for Future Research3
Biophilic Urban Hotel Design and Restorative Experiencescapes3
Tourists’ Embodied Metaphors in Lifestyle Cultural Space3
Publication Notice3
Cognitive Inconsistency in Travel Risk Perception: A Behavioral Economics Perspective3
Unlocking the Transformative Power of Hospitality and Tourism Experiences: Towards Theoretical Syntheses and Research Agenda3
Destination Competitiveness and Human Development: The Compelling Critical Force of Human Agency3
The Impact of Board Characteristics on the Financial Slack–CSR Relationship: Evidence From the Indian Hospitality and Tourism Industry3
Current Knowledge and Research Directions of Responsible Tourism and Hospitality: A Review and Research Agenda3
Digital Economy and Regional Tourism Development: The Mediating Role of Information Search from a Spatial Spillover Perspective3
Green Marketing Versus Demarketing: The Impact of Individual Characteristics on Consumers’ Evaluations of Green Messages3
A Systematic Analysis of Diaspora Tourism: Geographical Perspectives and Superdiversity3
Interdependencies in Visiting Relatives Travel: Uncovering the Nature, Meanings, and Dynamics of Host–Guest Interactions3
When Service Customization in Tourism Backfires: Exploring the Value Restoration Mechanism to Prevent Value Codestruction3
How Inspiring! The Impact of Repurposed Design on Customer Inspiration and Repurchase Intention3
Willingness to Pay for Corporate Social Responsibility (CSR): Does Strategic CSR Management Matter?3
Neurophysiological Measures in Hospitality and Tourism: Review, Critique, and Research Agenda3
Firm Performance During a Crisis: Effects of Adhocracy Culture, Incremental Product Innovation, and Firm Size3
Proposing a Cyclic Model of Tourist Decision Making: A Review and Integration of Behavioral and Choice-Set Models3
Effects of Ethnocentrism on International Hospitality Brands: A Cross-Country Study of Starbucks3
Impact of Electronic Word-of-Mouth Dispersion on Tourists' Purchase Intentions for Local Food Restaurants3
When Social Media Influencer Endorsement Backfires: Unpacking Fallout From Explicit Endorsements Across Brand Equity Levels3
Marketing Transformative Event Experiences: Archetypes for Positive Change3
The Role of Heritage Interpretation and Mindfulness in Dark Tourism Experiences3
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