Journal of Hospitality & Tourism Research

Papers
(The TQCC of Journal of Hospitality & Tourism Research is 11. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-11-01 to 2025-11-01.)
ArticleCitations
Navigating Gen Z Hospitality Employees’ Inter-Role Conflict: A Multi-Level Examination of Work–Personal Conflict142
Investigating the Formation of Ethical Animal-Related Tourism Behaviors: A Self-Interest and Pro-Social Theoretic Approach73
Corrigendum to “Transforming Hospitality Workforces Through Adaptive Human Resource Management”64
A Donation-With-Purchase at a Restaurant: Perceived Authenticity in a Cause-related Marketing53
Community Participation In Tourism Employment: A Phased Evolution Model43
Erratum41
Detecting and Establishing Measurement Invariance In Hospitality Research: Foundations, Challenges and Implications for Validity and Theory Development37
Threat-Induced Sustainability: How Covid-19 has Affected Sustainable Behavioral Intention and Sustainable Hotel Brand Choice36
Instant Karma: How the Karmic-Investment Mindset Affects Customer Engagement With Corporate Charitable Giving Requests36
Chaxu Climate as a Double-Edged Sword: A Moderated Mediation Model of Organizational Justice, Hierarchy Level on Turnover Intention34
Tourism Demand Interval Forecasting Amid COVID-19: A Hybrid Model With a Modified Multi-Objective Optimization Algorithm34
How Self-Identity and Social Identity Grow Environmentally Sustainable Restaurants’ Brand Communities Via Social Rewards30
COVID-19 Research in Hospitality and Tourism: Critical Analysis, Reflection, and Lessons Learned30
Seeking Substitutive Satisfaction: The Influencing Mechanism of Loneliness on Tourists’ Pro-Environmental Behavior28
Innovativeness or Involvement: How Virtual Reality Influences Nostalgic Emotion and Imagery in Travel Intention28
Regulation, Automated Technologies, and Competitiveness in the Hospitality Industry27
One Size Fits All? How CSR Communication Influences Donation and Revisit Intention Differently in Local Independent and Chain Restaurants25
Generational Perspectives on Responses to Abusive Supervision in the Hotel Industry25
EXPRESS: Why do Consumers Hesitate to Choose Green Hotels? The Role of Psychology of Ambivalence24
Dawn or Dusk? Will Virtual Tourism Begin to Boom? An Integrated Model of AIDA, TAM, and UTAUT23
Rethinking Hospitality Leadership: Cultivating Human–Robot Co-Working Harmony Through Rapport Leadership22
Tourism and Hospitality Forecasting With Big Data: A Systematic Review of the Literature22
How and Why Commitment-Focused Hospitality Employee Recognitions Attract Growth-Minded Job Seekers: An Inspiration Theory Perspective22
Tourists’ Value Co-Creation With Service Robots: Antecedents and Mechanisms21
Tourism Actors’ Responsible Behavior: A Systematic Literature Review21
Is Authenticity the New Luxury? Examining the Components and Dynamics of the Luxury Accommodation Experience21
The Intersection of Technology, Accessible Tourism and Tourists With Intellectual Disabilities: Proposing a Novel Conceptual Framework21
Effects of Abnormal Weather Conditions on the Performance of Hotel Firms21
Virtual Tourism Experiences and Mental Restoration20
Convergence of Boundaries in Tourism, Hospitality, Events, and Leisure: Defining the Core and Knowledge Structure20
Fee-Oriented Strategies, Ownership Structure and Analyst Forecast Accuracy in the Hospitality Industry20
Chronicles of Film Tourism: An Integrative Review and Future Research Directions19
Travelers’ Psychological Comfort with Local Food Experiences and Place Attachment19
Interaction With Cutting-Edge Technologies: A Bibliometric Analysis and a Theoretical Framework19
The Role of Awe on Booking Intention in Short-Term Rentals19
The Role of Brand Authenticity and Existential Authenticity in Building Brand Loyalty Toward LGBT-Friendly Hotels18
The slow movements: Informetric mapping of the scholarship and implications for tourism and hospitality17
Decoding the Subtleties: Speech Voice Cues and Their Impacts on Viewer In-Consumption Engagement in Travel Live Streaming17
Effects of Perceived Placeness on Tourists’ Authenticity Experience Via the Mediating Role of Flow Experience17
The Interaction Effect of Self-Service Technology and Firms’ Facilitating Conditions on Co-Created Value: A Service-Dominant Logic Perspective17
Exploring the Moderating Role of Employee Entitlement: Insight into the Social Support Paradox16
Do Happier People Like Traveling More?16
Can (A)I Arouse You? The Impact of AI Services on Consumer Pro-Environmental Behavior16
Overbooking as a Means to Manage Restaurant No-Shows and Cancellations: A Novel Model Extension16
Sustainability Communication in Hotels: The Role of Cognitive Linguistics16
Empowering Consumers Through Self-Service Technology: A Comparative Analysis16
Lined Up? Examining a “Waiting Line” Effect in Technology-Enabled Restaurant Menu Ordering16
Mental Time Travel in Online Travel Communities: The Application of Past and Future Time Orientations16
An Exploratory Qualitative Study of Visitors’ Cognitive Appraisals in a Meteorological Landscape Uncertainty Scenario16
The Emergence of Virtual Experiences in the Sharing Economy16
Editorial: Harnessing the Experience Capital of the Hospitality and Tourism Industry16
How Do Customers React to Technology in the Hospitality and Tourism Industry?15
Dual Approaches of Tourism’s Impact on Post-Trip Well-Being15
The Heterogeneity of Hotel Demand Curves Across Consumers and Contexts15
EXPRESS: “It’s not just the money”: A measurement of internal employer attractiveness among Millennials and Generation Z15
Tourist Decision-Making and Types of Crises: Risk Attitudes, Knowledge, and Destination Preference Persistence15
Responsible Tourism and Hospitality15
Showing Concern for Well-Being or Creating Discomfort? The Choice of Calorie Menu Labeling in Restaurants15
Elegant With Leisurely: Luxury Tourism Consumption and Brand Love14
Transforming Hospitality Workforces Through Adaptive Human Resource Management14
The Myth of Contactless Hospitality Service: Customers’ Willingness to Pay14
Feeling Grounded: Exploring the Sense of Groundedness in Cultural Tourism Driven by Live Streaming Technology14
Transforming Brand Identity to Hotel Performance: The Moderating Effect of Social Capital13
Gender Stereotyping in Robot Service Failures13
How capricious supervisors affect hospitality employees’ service performance? A diary study from the employees’ emotional perspective13
Voice of the Region: How Salesperson Accents Affect Souvenir Purchase Behavior13
Chatbots on the Frontline: The Imperative Shift From a “One-Size-Fits-All” Strategy Through Conversational Cues and Dialogue Designs13
Taking Stock: A Meta-Analysis of Work Engagement in the Hospitality and Tourism Context12
Traveling to the Danger Zone: Emotional Dynamics and Hermeneutics12
Should We Be More Mindful? The Joint Impact of an Abusive Work Environment and Mindfulness on Employee Well-Being and Turnover Intentions11
Image Generative AI in Tourism: Trends, Impacts, and Future Research Directions11
EXPRESS: CROWDING OUT OR CASHING IN? THE DIVERGENT EFFECTS OF PUBLIC-PRIVATE PARTNERSHIPS ON THE MARKET VALUE OF RESTAURANTS11
Destination Advertising on YouTube: Effects of Native Advertising and Comment Management on Tourist Perception11
A Framework of Facilitators and Barriers to Career Adaptability: Migrant Hotel Workers During COVID-1911
Beyond the Plate: Exploring the Experiential Values of Meal Sharing11
Keep it #Unreal: Exploring Instagram Users’ Engagement With Virtual Influencers in Tourism Contexts11
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