Information Technology & Tourism

Papers
(The median citation count of Information Technology & Tourism is 5. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-06-01 to 2026-06-01.)
ArticleCitations
From museums to fantasyscapes: user responses to traditional and hyperreality VR in cultural tourism120
Managing emerging risks and sustainability in blockchain adoption for tourism operations112
Virtual reality’s promise for eco-friendly adventures: a study on its role in fostering sustainable tourism and reducing environmental footprint110
When and why personalized tourism recommendations reduce purchase intention?91
An enabling Framework for Blockchain in Tourism58
Big data analytics of online news to explore destination image using a comprehensive deep-learning approach: a case from Mexico57
Measuring tourism destination image from multimodal online reviews: a novel framework using deep learning approach55
Driving tourism growth through AI adoption in G-7 economies: a quantile regression approach54
Evaluation of generative artificial intelligence tools in tourism using the extended VIKOR method with probabilistic linguistic information incorporating regret theory52
AI-powered smartphones and phygital tourism experiences: implications and future research directions46
Assessing pre-travel online destination experience values of destination websites: scale development and validation45
Psychological recovery effects of 3D virtual tourism with real scenes -- a comparative study44
Influencers and the choice of a travel destination: a customer journey and information processing perspective41
A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR39
Metaverse and tourism development: issues and opportunities in stakeholders’ perception36
Digital transformation: what are the smart cities today?34
Challenges in smart tourism: a media content analysis of digital barriers for senior tourists in China32
Will a technology-featured authentic shopping environment motivate participants’ purchasing behavior in tourism live-streamed shopping?29
The pandemic of loneliness: designing smart tourism for combating loneliness27
Revisiting and exploring trust in the digital era: conceptualization and scale development of digital trust in hospitality and tourism25
Tourism in the digital frontier: a study on user continuance intention in the metaverse24
Optimising geotrail planning by leveraging least-cost path for sustainable geotourism development: a case study on a Tasmanian west coast post-mining landscape22
A multi-criteria recommendation system for personalised tourism experiences with user query analysis21
Does familiarity with the attraction matter? Antecedents of satisfaction with virtual reality for heritage tourism21
A systematic literature review on payment methods in hospitality and tourism20
Decoding technostress: impact on wellbeing and performance of employees in the hospitality industry20
Technical and informational content accessibility as a tool to improve web traffic on destination management organization websites: evidence from an empirical analysis19
Enhancing destination marketing through artificial intelligence driven visual recognition19
Exploring experience design features in the metaverse concerts: a mixed-method approach19
Exploring the psychological effects of Metaverse on mental health and well-being19
Urban tourists’ spatial distribution and subgroup identification in a metropolis --the examination applying mobile signaling data and latent profile analysis18
SHMIS: An integrated IoT context awareness framework for hotel management to enhance guest experience and operational efficiency17
Correction to: Mapping tourism and hospitality research on information and communication technology: a bibliometric and scientific approach17
Fading skills, rising doubts – what fuels tourists’ skepticism toward AI?17
Beta tourist world: a conceptual framework for organizing an event in the metaverse17
From questions to insights: how domain-specific semantics boost LLM access to touristic real-time occupancy data16
Modeling sustainable city trips: integrating $$\text {CO}_{2}\text {e}$$ emissions, popularity, and seasonality into tourism recommender systems16
Exploring asymmetric effects of service attributes of robots on customer satisfaction in hotels14
Immersive technologies for tourism: a systematic review14
Applied data science in tourism (Interdisciplinary approaches, methodologies, and applications13
A comprehensive framework for phygital tourism experiences: bridging academic insights and industry practices across sectors13
Interactive webcam travel: supporting wildlife tourism and conservation during COVID-19 lockdowns13
Investigating the impact of autonomy on presence: a comparative analysis on sense of presence and telepresence13
Advancing tourism sentiment analysis: a comparative evaluation of traditional machine learning, deep learning, and transformer models on imbalanced datasets13
Reaching new heights: investigating adoption factors shaping the moon landing of metaverse tourism13
The influence of robot anthropomorphism and perceived intelligence on hotel guests’ continuance usage intention13
Does accent matter? Investigating the impact of virtual tourist assistants’ accents on tourists’ visit intentions13
From words to visuals: a transformer-based multi-modal framework for emotion-driven tourism analytics12
Simulation of recommender systems driven tourism promotion campaigns12
Quantifying differences between UGC and DMO’s image content on Instagram using deep learning11
Deep resource allocation for a massively multiplayer online finance of tourism gamification in metaverse11
Tourism demand forecasting of multi-attractions with spatiotemporal grid: a convolutional block attention module model11
LLM-assisted reconstruction and analysis of wellness tourism flow networks: a case study of Yunnan, China11
Understanding the well-being of digital nomads from the perspective of self-determination theory – the case of China11
Improving trust in online reviews: a machine learning approach to detecting artificial intelligence-generated reviews11
Attributes influencing guests’ experiences: a comparison of nonprofit and for-profit peer-to-peer accommodation platforms11
Advancing reliability assessment of venue-reference social media data for enhanced domestic tourism development10
Book review “contemporary research methods in hospitality and tourism”10
Innovating data-driven tourism reputation management: methodological foundations of the tourism online reputation index (TORI)10
How Heidi helps: designing for inspiration in digital travel assistants10
One policy fits all? a Bayesian network analysis of digital nomad decision-making among Korean Millennials and Gen Z10
Sources of restaurant recommendations: how consumers in Germany and Switzerland perceive their importance in known and unknown areas9
Beyond love and breakup: integrating intervention letters for nuanced insights into consumer-robot relationships9
A survey on point-of-interest recommendations leveraging heterogeneous data8
“Technology Advances and Innovation in Wine Tourism: New Managerial Approaches and Cases”8
Metaverse in the tourism sector for talent management: a technology in practice lens8
Explicating affordances in travel information search: investigating device use in relation to goals and personal characteristics8
Attitudes towards machine translation and languages among travelers8
Daily tourism demand forecasting via card transactions: a multi-source, interpretable, framework for diverse destinations and markets7
Spatio-Temporal Tourist Behavior (STTB) under digital footprints: a systematic literature review7
When residents speak: how smart tourism drives destination advocacy6
Nipah virus “next pandemic?” narratives: travel risk perception, airport screening, and misinformation across Reddit communities (Dec 2025–Jan 2026)6
Sequential framework for analyzing mobile click-through decision in online travel agency with user digital footprints6
Designing visitor journey for optimized visitor throughput: a case study of Rawdah al shareefah6
Understanding the influence of data characteristics on the performance of point-of-interest recommendation algorithms6
Live-streaming community interaction effects on travel intention: the mediation role of sense of community and swift-guanxi5
A six-phase AI-expert framework for evaluating policy coherence in sustainable tourism5
Systematic investigation of keywords selection and processing strategy on search engine forecasting: a case of tourist volume in Beijing5
How does celebrity involvement influence travel intention? The case of promoting Chengdu on TikTok5
Enabling active visitor management: local, short-term occupancy prediction at a touristic point of interest5
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