OOIR: Observatory of International Research

Papers

(The TQCC of Information Technology & Tourism is 14. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-08-01 to 2026-08-01.)

Article	Citations
When and why personalized tourism recommendations reduce purchase intention?	127
Managing emerging risks and sustainability in blockchain adoption for tourism operations	123
From museums to fantasyscapes: user responses to traditional and hyperreality VR in cultural tourism	98
Big data analytics of online news to explore destination image using a comprehensive deep-learning approach: a case from Mexico	61
Virtual reality’s promise for eco-friendly adventures: a study on its role in fostering sustainable tourism and reducing environmental footprint	61
Measuring tourism destination image from multimodal online reviews: a novel framework using deep learning approach	60
Driving tourism growth through AI adoption in G-7 economies: a quantile regression approach	53
Influencers and the choice of a travel destination: a customer journey and information processing perspective	47
Assessing pre-travel online destination experience values of destination websites: scale development and validation	47
Evaluation of generative artificial intelligence tools in tourism using the extended VIKOR method with probabilistic linguistic information incorporating regret theory	46
AI-powered smartphones and phygital tourism experiences: implications and future research directions	43
Psychological recovery effects of 3D virtual tourism with real scenes -- a comparative study	40
Digital transformation: what are the smart cities today?	39
Metaverse and tourism development: issues and opportunities in stakeholders’ perception	33
Challenges in smart tourism: a media content analysis of digital barriers for senior tourists in China	31
A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR	30
Social media and environmentally sustainable tourism: insights from a systematic literature review of the tourist perspective	27
Will a technology-featured authentic shopping environment motivate participants’ purchasing behavior in tourism live-streamed shopping?	27
The pandemic of loneliness: designing smart tourism for combating loneliness	25
Tourism in the digital frontier: a study on user continuance intention in the metaverse	24
Optimising geotrail planning by leveraging least-cost path for sustainable geotourism development: a case study on a Tasmanian west coast post-mining landscape	24
A Systematic literature review of AI-based service failure and service recovery in hospitality and tourism industries using the TCCM framework	23
Exploring experience design features in the metaverse concerts: a mixed-method approach	22
Does familiarity with the attraction matter? Antecedents of satisfaction with virtual reality for heritage tourism	22
Revisiting and exploring trust in the digital era: conceptualization and scale development of digital trust in hospitality and tourism	22

Technical and informational content accessibility as a tool to improve web traffic on destination management organization websites: evidence from an empirical analysis	21
A multi-criteria recommendation system for personalised tourism experiences with user query analysis	21
Decoding technostress: impact on wellbeing and performance of employees in the hospitality industry	20
A systematic literature review on payment methods in hospitality and tourism	20
Exploring the psychological effects of Metaverse on mental health and well-being	20
Enhancing destination marketing through artificial intelligence driven visual recognition	19
SHMIS: An integrated IoT context awareness framework for hotel management to enhance guest experience and operational efficiency	19
Urban tourists’ spatial distribution and subgroup identification in a metropolis --the examination applying mobile signaling data and latent profile analysis	18
Fading skills, rising doubts – what fuels tourists’ skepticism toward AI?	18
Beta tourist world: a conceptual framework for organizing an event in the metaverse	17
Exploring asymmetric effects of service attributes of robots on customer satisfaction in hotels	16
From questions to insights: how domain-specific semantics boost LLM access to touristic real-time occupancy data	16
From mismatched groups to meaningful connections: the role of AI matching in group tourism experiences	15
Modeling sustainable city trips: integrating $$\text {CO}_{2}\text {e}$$ emissions, popularity, and seasonality into tourism recommender systems	15
Reaching new heights: investigating adoption factors shaping the moon landing of metaverse tourism	15
Mapping the mind: evaluating digital destination images with EEG technique	14
The influence of robot anthropomorphism and perceived intelligence on hotel guests’ continuance usage intention	14
Interactive webcam travel: supporting wildlife tourism and conservation during COVID-19 lockdowns	14
Is more always better? Technological readiness, process flexibility, and green innovation in tourism	14