Electronic Commerce Research

Papers
(The median citation count of Electronic Commerce Research is 3. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-08-01 to 2026-08-01.)
ArticleCitations
Agency selling or reselling channels: the evolutionary interaction of manufacturer’s channel choice and e-retailing platform’s information-sharing strategies240
Correction to: What affects patients’ choice of consultant: an empirical study of online doctor consultation service100
Virtual showroom strategies for online channels with consumer disappointment aversion97
Does investment in fintech assets enhance performance in China’s financial sector? Evidence from multiple investment strategies90
The effectiveness of cross-platform targeted advertising strategy77
Mapping review sentiment to SERVQUAL across cultures: a bilingual analysis using a seed-guided topic model61
A game-theoretic perspective on channel selection for agricultural products under yield scale constraints in live streaming e-commerce: quality, welfare, and equilibrium selection59
Marketplace, wholesale or hybrid: considering the role of blockchain implementation in countering consumer mistrust50
Retraction Note: Improved policy mechanisms for the promotion of future digital business economy during covid-19 pandemic49
Publisher Correction: Deciphering the world of NFTs: a scholarly review of trends, challenges, and opportunities43
Retraction Note: Assessing the efficiency of innovation entities in China: evidence from a nonhomogeneous data envelopment analysis and tobit43
What determines the level of a small family-owned business’s virtual communication with customers? Hong Kong’s experience during the Covid-19 pandemic42
Antecedents and consequences of social media use in sales: a meta-analysis41
Cooperative investment of service efforts and bundled pricing of complementary products in a tourism omnichannel39
Open banking on the horizon: a scientometric analysis and research agenda38
Efficient combinations of dual incentives on social networks to achieve viral spread38
The impact of electronic word-of-mouth on corporate performance during COVID-1937
A multidimensional evaluation of cross-border e-commerce logistics service quality based on deep learning sentiment analysis36
Ai vs. human creativity: the impact of text-to-image and text-to-video ads on customer engagement35
What prompts consumers to purchase online? A machine learning approach35
The dual impact of ownership concentration and financial performance on ESG activities: evidence from Chinese listed companies35
How do online celebrities attract consumers? an EEG study on consumers’ neural engagement in short video advertising35
Pricing strategies for dual-channel supply chain considering showrooming effect and channel power structures34
Navigating the landscape of e-commerce: thematic clusters, intellectual turning points, and burst patterns in online reputation management34
Importance of the perceived quality of touchpoints for customer journey analysis – evidence from the B2B sector33
New digital infrastructure, innovation cooperation networks, and entrepreneurship: evidence from China32
Does establishing regional brands of agricultural products improve the reputation of e-commerce? Evidence from China32
When and why do consumers resist virtual influencer endorsement? The role of product depth and advertising claim types31
Biases in online reputation systems: a survey of the empirical literature31
The impact of artificial intelligence on consumer behavior towards brands: a systematic review30
Power structures unleashed: driving product and live content innovation in live streaming commerce30
Exploring the sharing service development strategies of accommodation and hospitality booking service platforms in consideration of various stakeholders based on the FSA–NRM approach29
Solutions for the commercialization challenges of Horizon Europe and earth observation consortia: co-creation, innovation, decision-making, tech-transfer, and sustainability actions29
Dual-channel retail competition with bidirectional information free-riding and market segmentation27
Impact of display strategies on sales performance in community group-buying channel: Evidence from a Chinese chain retailer27
Implication of ‘camera eats first’ construct: unraveling the potentials of digital images in social media on information sharing27
Predicting video views of web series based on comment sentiment analysis and improved stacking ensemble model27
Equilibrium analysis of selling mode in an online retailing supply chain: a platform-oriented co-opetitive perspective26
Optimal investment and pricing strategies of online–offline model for mobile health provider25
Exploring heterogeneous differences between Chinese and Western customer preferences for restaurant attributes from online reviews25
Retraction Note: A comparative study of the market demand for Chinese proficiency test preparation books: evidence from e-commerce data25
Risk of desirable user experiences: insights from those who create, facilitate and accept mobile payments24
AI pricing algorithms under platform competition24
Does rural e-commerce agglomeration help expand family farms’ size? Evidence from Taobao villages in China's Yangtze River Delta24
Help me if you can: the advantage of farmers’ altruistic message appeal in generating engagement with social media posts during COVID-1923
E-commerce channel encroachment and logistics integration strategies considering product quality differences22
Cybersecurity disclosure in the financial sector: an examination of the influence of incident exposure, governance practices, and regulatory context22
What affects patients’ choice of consultant: an empirical study of online doctor consultation service22
Improving stock market prediction accuracy using sentiment and technical analysis22
How virtual streamers controlling entities and product sensitivity shape consumer purchase intention22
Reimagining the banking ecosystem in the metaverse: a conceptual integration and future research agenda21
OEM's optimal remanufacturing mode considering patent license under different commission contracts with platform21
Shaping the causes of product returns: topic modeling on online customer reviews20
Introduction to the special issue on electronic commerce in banking and finance20
Business expansion strategy of two competing software platforms: envelopment vs. connection20
A personalized value-based justification in food swaps to stimulate healthy online food choices20
Call for Metaverse e-commerce: future challenges and opportunities for electronic commerce20
Priority-based approach for seller-buyer matching in E-commerce under uncertain preferences20
Privacy breaches and ambiguity aversion: investigating the impact on e-commerce decision making19
Understanding how sources of communication can shape digital purchase intention19
Social capital and knowledge sharing among consumers in virtual communities: psychological ownership’s mediating effect19
Analyzing the consumer interaction with generative AI-provided content in digital marketing19
Navigating regulatory complexity: the role of IT expenditure in shaping enterprise software transitions for e-commerce firms under GDPR18
An interaction model among enterprise and government actions and public opinion dissemination in negative events18
More buyers or more sellers: on marketing resource allocation strategies of competing two-sided platforms18
Kickstarting blockchain: designing blockchain-based tokens for equity crowdfunding18
A framework for affinity-based personalized review recommendation17
Deciphering the world of NFTs: a scholarly review of trends, challenges, and opportunities17
Effect of construal level on the drivers of online-review-helpfulness17
AI-powered voice assistants: developing a framework for building consumer trust and fostering brand loyalty17
Machine learning approaches to understand IT outsourcing portfolios17
Dual-evolution: a deep sequence learning model exploring dual-side evolutions for movie recommendation17
Turning social interaction into social impact: understanding donation behaviour in social commerce17
Unraveling the influence of digital financial system and shadow banking on commercial banks' profitability16
The role of explained actions and reactions in the helpfulness of online reviews16
Task-oriented vs. social-oriented: chatbot communication styles in electronic commerce service recovery16
Role of risk perception and situational factors in mobile payment adoption among small vendors in unorganised retail16
Emerging advances in deep learning and computer vision for visual data search and mining in E-commerce16
Channel Competition and Community Leader Selection in Community Group Buying16
Competitive coupon promotions: a theory-based model for online retail platforms and third-party sellers16
Fintech and corporate governance: at times of financial crisis15
The impact of chinese big tech on the traditional financial market: evidence from Ant Group15
Information-technology-driven platform operations for agricultural products15
The relationship between e-commerce industry cluster environment, entrepreneurial ability and entrepreneurial performance15
How the metaverse influences marketing and competitive advantage of retailers: predictions and key marketing research priorities15
Does physicians’ offline service quality affect patients’ online selection? An empirical study of an online health community15
Estimating the monetary value of personal information on social networking sites15
The social fabric of brand communities: how cognitive and relational social capital shape commitment and advocacy15
The impact of FinTech firms on bank financial stability15
A study on the role of information cues in E-commerce live streaming: evidence from self-reported and fNIRS data15
A type-2 fuzzy review topic-based model for personalized recommendation14
Fission marketing on social media platforms with consumer sentiment considerations14
Rightly written: the influence of handwritten typefaces in app icons on the downloads of consumers with different regulatory focuses14
Effects of streamer effort and popularity on livestream retailing performance: a mixed-method study13
Strategic introduction of the showroom channel in a platform supply chain: how to balance cost inefficiency against information asymmetry13
Synergy or substitution? Interactive effects of user-generated cues and seller-generated cues on consumer purchase behavior toward fresh agricultural products13
Causal dynamics among fintech, communication and digital payments firms13
Online grocery shopping adoption versus non-adoption among the over-50s in Germany13
Customers’ motives to co-create in smart services interactions13
The effect of in-store electronic word of mouth on local competitor spillovers in the quick service restaurant industry13
Mobile application e-grocery retail adoption challenges and coping strategies: a South African small and medium enterprises’ perspective12
Examining the impact of peer presence on consumer purchase behavior: evidence from Douyin live streaming e-commerce12
Dynamic hierarchical network-based framework for constructing a predictive index of offer–listing price differences in real estate E-commerce12
Warmth or competence? Understanding voice shopping intentions from Human-AI interaction perspective12
Investigating the role of review presentation format in affecting the helpfulness of online reviews12
A dualistic approach to harmonious and obsessive passion: The impact of game mechanics on mobile gaming engagement12
The consumer and the chamber of selective information: the upside of higher prices in online markets12
RETRACTED ARTICLE: Assessing the efficiency of innovation entities in China: evidence from a nonhomogeneous data envelopment analysis and Tobit12
RETRACTED ARTICLE: Customer centric hybrid recommendation system for E-Commerce applications by integrating hybrid sentiment analysis12
Internet finance, institutional quality and economic growth: an empirical insight12
Extended ProMap datasets for product mapping11
An intelligent memetic approach to detect online fraud for distributed fintech environments11
Analysis of the impact of live E-commerce on consumer happiness based on big data technology from the perspective of perception control11
Towards privacy-preserving digital marketing: an integrated framework for user modeling using deep learning on a data monetization platform11
Investigating the impact of online information provision on the market price of blind box11
The one to watch: Heuristic Determinants of Viewership among Influential Twitch Streamers11
Selling or sharing?: Strategic analysis in live streaming ecommerce11
The role of overt and covert narcissism in virtual goods purchase motivations and intention11
Design of a high-dimensional information decision model for smart supply chains using IoT data traceability in the post-public health crisis era11
The influence of atmospheric cues and social presence on consumers' impulse buying behaviors in e-commerce live streaming11
Marketing setting up peer-to-peer electronic platforms to overcome generational barriers to participation in the sharing economy11
Development of a new modified Topsis model to rank the e-commerce companies using the categoric data sets11
Finfluencer credibility and trust: how regulatory focus and financial literacy shape consumer financial behaviour11
Supervising or assisting? The influence of virtual anchor driven by AI–human collaboration on customer engagement in live streaming e-commerce11
Live-streaming sales strategy in different e-commerce sales formats10
Return-refund strategy with coordination contracts in the e-commerce supply chain: a study under effects of digitalization and sustainable manufacturing10
Aspect-based sentiment classification of user reviews to understand customer satisfaction of e-commerce platforms10
The effect of social media on bank performance: an fsQCA approach10
A study on the influence of the characteristics of key opinion leaders on consumers’ purchase intention in live streaming commerce: based on dual-systems theory10
Treat or quit: churn prediction in online health communities based on inverse reinforcement learning10
Social Commerce Mobile Application Enhancement: a hybrid text clustering - topic modeling business model analysis10
Pricing and insurance strategy of online retailers for the price adjustment protection policy10
How information and communication technologies contribute to rural tourism resilience: evidence from China10
Common typology of multi-sided platforms and virtual communities: analysis of business models using qualitative system dynamics10
The calculus and warmth behind gift-giving: reshaping consumer support for sustainable enterprises10
Encroachment strategy of an online travel agency in the hotel market9
Exploring global FinTech markets: economic patterns, risk perspectives and strategic partnerships9
Factors affecting customer intention to return in online shopping: the roles of expectation disconfirmation and post-purchase dissonance9
Towards improving community detection in multilayer networks using semi-supervised matrix factorization9
Enhancing e-grocery order fulfillment: improving product availability, cost, and emissions in last-mile delivery9
Market integration between traditional and digital art markets in the era of artificial intelligence: evidence from global and Chinese transaction data9
From clicks to consequences: a multi-method review of online grocery shopping9
A perceived quality quantification method for experiential products considering ambiguity, correlation, and dynamics of features9
Exploring the digital innovation process and outcome in retail platform ecosystems: disruptive transformation or incremental change9
Are ETFs, digital assets and credit default swap connected? A fresh insight into dynamic modelling9
From pixels to purchase: a study of value co-creation in AR/VR environments9
How to boost e-commerce for poverty alleviation? A perspective on competitiveness analysis using online reviews9
Securing blockchain-based crowdfunding platforms: an integrated graph neural networks and machine learning approach9
Research on lean product improvement based on online reviews mining8
Application of artificial intelligence: Equilibrium analysis of e-commerce platform supply chain sales formats8
Contracting and competing on a food delivery platform8
Product design opportunity identification through mining the critical minority of customer online reviews8
Digital finance and health outcomes: uncovering the links in China8
The dual-layer synergistic persuasion model in AI-generated tourism short videos: the synergistic influence mechanism of personalized cue adaptation and structural framework on impulsive travel intent8
Content provision strategy selection for a media platform in the presence of traffic revenue8
Social media effects on multi-generational diffusion of information technology products8
Buy online and pickup in-store: Co-opetition strategy of omnichannel supply chain players8
A digital payment generalisation model: a meta-analytic structural equation modelling (MASEM) research8
Optimal marketing strategies for live streaming rooms in livestream e-commerce8
Beneficial showrooming under online vs. offline asymmetric information and price competition8
Foster the household consumption of rural residents: does the rural e-commerce matter?8
Author Correction: Online Advertising and Real Estate sales: evidence from the Housing Market8
MycGNN: enhancing recommendation diversity in e-commerce through mycelium-inspired graph neural network8
Hybrid self-attention BiLSTM and incentive learning-based collaborative filtering for e-commerce recommendation systems8
The impact of negativity and positivity of extreme reviews on the helpfulness of online reviews8
Boosting e-commerce sales with live streaming: the power of barrages8
Bank-enterprise digital gap, business environment, and corporate ESG performance8
A comprehensive framework for customer retention in E-commerce using machine learning based on churn prediction, customer segmentation, and recommendation8
Building dynamic capabilities of small and medium-sized enterprises through relational embeddedness: evidence from China7
Online retailer’s optimal financing strategy in an online marketplace7
An eye-tracking study on the role of attractiveness on consumers’ purchase intentions in e-commerce live streaming7
Introduction: online grocery shopping – current and future challenges and opportunities7
RETRACTED ARTICLE: Analysis of the impact of the trade war between China and America on the RMB exchange rate under the R-vine copula model from the perspective of the global value chain7
Differences in the impact of digital platform use – evidence from an Austrian enterprise survey7
Industrial Internet of Things (IIoT)7
Critical success factors of Blockchain technology adoption for sustainable and resilient operations in the banking industry during an uncertain business environment7
Unraveling user perception of peer-to-peer lending platforms: a triangulated mixed-methods approach7
How livestream selling strategy interacts with product line design7
A study on user Danmaku sending and emotional expression in online travel videos based on multimodal fusion7
Is Bitcoin ready to be a widespread payment method? Using price volatility and setting strategies for merchants7
Experience mining based on text analytics and case-based reasoning to support crowdfunding design7
Television shows ideation, and testing with smart digital twins to advance ratings7
RETRACTED ARTICLE: The influence of the manufacturing agglomeration heterogeneity on the green economic efficiency in China7
Investigation on users’ resistance intention to facial recognition payment: a perspective of privacy7
Moderating effect of consumers’ opinion leader acceptance: Exploring the relationship between livestreaming shopping and online shopping safety satisfaction7
Nourish your competitor? Strategic store brand introduction with platform enablement in online platforms7
Co-governance mechanisms of live-streaming commerce supply chains in the context of traffic fraud: an evolutionary game approach7
Optimizing the configuration of personalized service supply chain under resource orchestration mechanism7
Whether and How to Introduce AI-Driven Virtual Streamers: Selling Mode Selection in Live Streaming Commerce6
Correction: Identifying and testing drivers of consumers’ attitude towards last-mile delivery modes6
Escaping the reality with humanized brands: Examining the role of anthropomorphized brands in fostering continued engagement6
Ecological strategies for rural industrial and green digital poverty alleviation: an empirical analysis in China6
The impact of AI transparency and AI authorization on human performance in AI-to-human delegation6
Artificial intelligence and e-commerce market dynamics: comparative evidence from Europe, China, and the U.S.6
RETRACTED ARTICLE: Does the increase of labor protection intensity promote regional economic growth? Evidence from China6
AI in fashion: a literature review6
A novel algorithm to model the neuromuscular system from the eye to fingers to authenticate individuals through a typing process6
A literature survey of security issues in Cloud, Fog, and Edge IT infrastructure6
Quality incentive strategies in live streaming e-commerce supply chains: A perspective on mitigating consumers’ mismatch risk6
The impact of multiple versus single streamers on the audience retention rate in live streaming E-commerce on TikTok6
RETRACTED ARTICLE: From strategic planning to strategy implementation: the cultural environment construction and development for China’s cross-border e-commerce along the Belt and Road6
Antecedents and consequences of negative emotions on online platforms: The dark side of co-creation behavior6
The impact of the match between the virtual anchor and brand image on consumers’ purchase intention in virtual live streaming6
Sound in mode on: how sound stimuli influence customer engagement?6
How attitudes and purchases differ between also-online versus offline-only grocery shoppers in online and offline grocery shopping6
Configuring managerial factors to enhance omnichannel experience and customer engagement behaviors for a solid loyalty loop6
The matching effect of influencer style and product type on purchase: the mediating role of processing fluency6
Foundations of consumption and production in the sharing economy6
Dual mechanisms of digital service recovery: the central role of emotional autonomy in live commerce6
Sequence aware recommenders for fashion E-commerce5
Introduction: Special Issue on digital marketing and eCommerce5
Decoding the effectiveness of social media influencers’ endorsement on consumer behavior: an evidence-based approach5
Pricing and duration decisions of pre-sale crowdfunding5
Recycling and differential pricing strategies in closed-loop supply chains considering blockchain5
Knowledge graph-based graph neural network models for multi-perspective modeling of group preferences5
Acting on impulse: the role of emotion, gender identity and immersion in driving impulse behavior5
Watch your Wallet closely with online microloans: a two-stage model for delinquency and default risk management5
Understanding the impact of influencer authenticity strategies on digital engagement: the role of emotion, image count and brand disclosure5
A quasi-experimental study on the mechanism of product certification services in e-commerce trading platforms: empirical evidence derived from high-end sneakers on a prominent e-commerce platform5
Platform value-added service strategy based on data factor endowment5
The drivers and income effect of big data use by e-commerce farmers: evidence from China5
Theoretical perspectives and conceptual framework for online grocery shopping: Adapting to environmental circumstances and influencing internal factors5
Shaping learning aspirations: the influence of E-commerce clusters on rural entrepreneurs5
A novel bidding strategy based on dynamic targeting in real-time bidding market5
Improving the identification effect of technical trajectory by adding ghost edges in the patent citation network5
How configuration strategy of multi-subject generated signals influences online consumption decision-making: the FsQCA investigation based on signaling theory5
Developing a comprehensive service quality model for online to offline e-commerce platforms using a hybrid model5
Multimodal topic models for brand competitive analysis4
Selling through social media influencers in influencer marketing: participation-based contract versus sales-based contract4
A study of the factors influencing the viewers’ satisfaction and cognitive assimilation with livestreaming commerce broadcast in Hong Kong4
Shopping carts in vlogs: the roles of persuasion knowledge and narrative engagement4
A new model proposal for measuring interface effectiveness of mobile applications4
Correction to: reducing ecommerce returns with return credits4
Pricing for online sellers with different payment schemes4
Predicting user engagement levels through emotion-based gesture analysis of initial impressions4
Data-driven review of customer engagement: key research themes and future directions4
Correction: Retailers’ asymmetrical integration of instore and mobile channels: the moderating effects of search and experience goods4
The value implication of sellers’ following in social marketplaces: A structural holes perspective4
The impact of dynamic rating rule on e-commerce platform’s review system under a simulation experiment4
Dealer business model choices in the decentralized channel: sales versus servitization4
Be constantly different! How to manage influencer authenticity4
Fear of missing out and the propensity to share fake news: insights from self-determination and social comparison theories4
Forecasting Information Sharing Strategies in Competitive Smart Connected Platforms4
Manufacturers’ social e-commerce channel selection strategy with social popularity concern4
Research on the influence of social capital on cooperation among subjects in electronic public service supply chain: a supernetwork model analysis4
Retraction Note: An intelligent trading mechanism based on the group trading strategy portfolio to reduce massive loss by the grouping genetic algorithm4
Introducing our senior editors4
Revisiting the shifting landscape of P2P lending: a systematic review based on the affordance actualization perspective4
Call for papers on e-commerce for rural and agricultural development4
Share or not share: the optimal logistics service strategy in a dual-channel e-commerce supply chain4
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