Electronic Commerce Research

Papers
(The median citation count of Electronic Commerce Research is 2. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-09-01 to 2025-09-01.)
ArticleCitations
Who benefits from offline investment: an analysis of strategic interactions between e-book pricing and bookstores’ investment129
The effectiveness of cross-platform targeted advertising strategy111
What determines the level of a small family-owned business’s virtual communication with customers? Hong Kong’s experience during the Covid-19 pandemic90
Publisher Correction: Deciphering the world of NFTs: a scholarly review of trends, challenges, and opportunities79
Retraction Note: Assessing the efficiency of innovation entities in China: evidence from a nonhomogeneous data envelopment analysis and tobit77
Cooperative investment of service efforts and bundled pricing of complementary products in a tourism omnichannel75
Does investment in fintech assets enhance performance in China’s financial sector? Evidence from multiple investment strategies64
Efficient combinations of dual incentives on social networks to achieve viral spread64
Retraction Note: Improved policy mechanisms for the promotion of future digital business economy during covid-19 pandemic57
Power structures unleashed: driving product and live content innovation in live streaming commerce54
Antecedents and consequences of social media use in sales: a meta-analysis52
How do online celebrities attract consumers? an EEG study on consumers’ neural engagement in short video advertising52
Open banking on the horizon: a scientometric analysis and research agenda43
What prompts consumers to purchase online? A machine learning approach42
When and why do consumers resist virtual influencer endorsement? The role of product depth and advertising claim types41
The dual impact of ownership concentration and financial performance on ESG activities: evidence from Chinese listed companies38
Importance of the perceived quality of touchpoints for customer journey analysis – evidence from the B2B sector36
Correction to: What affects patients’ choice of consultant: an empirical study of online doctor consultation service35
Marketplace, wholesale or hybrid: considering the role of blockchain implementation in countering consumer mistrust32
Pricing strategies for dual-channel supply chain considering showrooming effect and channel power structures32
Does establishing regional brands of agricultural products improve the reputation of e-commerce? Evidence from China28
An empirical study on facilitators and inhibitors of adoption of mobile banking in India27
Navigating the landscape of e-commerce: thematic clusters, intellectual turning points, and burst patterns in online reputation management27
Risk of desirable user experiences: insights from those who create, facilitate and accept mobile payments26
The impact of electronic word-of-mouth on corporate performance during COVID-1926
Implication of ‘camera eats first’ construct: unraveling the potentials of digital images in social media on information sharing25
Exploring heterogeneous differences between Chinese and Western customer preferences for restaurant attributes from online reviews25
Does rural e-commerce agglomeration help expand family farms’ size? Evidence from Taobao villages in China's Yangtze River Delta24
How virtual streamers controlling entities and product sensitivity shape consumer purchase intention23
Retraction Note: A comparative study of the market demand for Chinese proficiency test preparation books: evidence from e-commerce data23
E-commerce channel encroachment and logistics integration strategies considering product quality differences23
AI pricing algorithms under platform competition22
Solutions for the commercialization challenges of Horizon Europe and earth observation consortia: co-creation, innovation, decision-making, tech-transfer, and sustainability actions22
Help me if you can: the advantage of farmers’ altruistic message appeal in generating engagement with social media posts during COVID-1921
Predicting video views of web series based on comment sentiment analysis and improved stacking ensemble model21
Equilibrium analysis of selling mode in an online retailing supply chain: a platform-oriented co-opetitive perspective20
Optimal investment and pricing strategies of online–offline model for mobile health provider20
What affects patients’ choice of consultant: an empirical study of online doctor consultation service20
Call for Metaverse e-commerce: future challenges and opportunities for electronic commerce19
More buyers or more sellers: on marketing resource allocation strategies of competing two-sided platforms19
Social capital and knowledge sharing among consumers in virtual communities: psychological ownership’s mediating effect19
A personalized value-based justification in food swaps to stimulate healthy online food choices19
OEM's optimal remanufacturing mode considering patent license under different commission contracts with platform19
Shaping the causes of product returns: topic modeling on online customer reviews19
Business expansion strategy of two competing software platforms: envelopment vs. connection19
Does electronic economics matter to financial technology firms?18
Improving stock market prediction accuracy using sentiment and technical analysis17
An interaction model among enterprise and government actions and public opinion dissemination in negative events17
Kickstarting blockchain: designing blockchain-based tokens for equity crowdfunding17
Unraveling mobile internet behavior through customer segmentation: a latent class analysis17
Introduction to the special issue on electronic commerce in banking and finance16
Blockchain for sustainable supply chain management: trends and ways forward16
Machine learning approaches to understand IT outsourcing portfolios15
Unraveling the influence of digital financial system and shadow banking on commercial banks' profitability15
Effect of a new potential supplier on business to business negotiations performance: evidence-based analysis15
Effect of construal level on the drivers of online-review-helpfulness15
The processing of native advertising compared to banner advertising: an eye-tracking experiment15
Role of risk perception and situational factors in mobile payment adoption among small vendors in unorganised retail14
Task-oriented vs. social-oriented: chatbot communication styles in electronic commerce service recovery14
Competitive coupon promotions: a theory-based model for online retail platforms and third-party sellers14
Deciphering the world of NFTs: a scholarly review of trends, challenges, and opportunities14
Let’s play! Gamification as a marketing tool to deliver a digital luxury experience14
The impact of FinTech firms on bank financial stability14
Dual-evolution: a deep sequence learning model exploring dual-side evolutions for movie recommendation14
AI-powered voice assistants: developing a framework for building consumer trust and fostering brand loyalty14
The role of explained actions and reactions in the helpfulness of online reviews13
Emerging advances in deep learning and computer vision for visual data search and mining in E-commerce13
A study on the role of information cues in E-commerce live streaming: evidence from self-reported and fNIRS data13
Last minute only bidding is implausible in eBay sealed bid type-of-auctions13
How the metaverse influences marketing and competitive advantage of retailers: predictions and key marketing research priorities13
Fintech and corporate governance: at times of financial crisis13
Causal dynamics among fintech, communication and digital payments firms12
Effects of streamer effort and popularity on livestream retailing performance: a mixed-method study12
Estimating the monetary value of personal information on social networking sites12
The social fabric of brand communities: how cognitive and relational social capital shape commitment and advocacy12
A type-2 fuzzy review topic-based model for personalized recommendation12
Information-technology-driven platform operations for agricultural products12
Fission marketing on social media platforms with consumer sentiment considerations12
Online grocery shopping adoption versus non-adoption among the over-50s in Germany12
Rightly written: the influence of handwritten typefaces in app icons on the downloads of consumers with different regulatory focuses12
Coopetition in a platform ecosystem: from the complementors’ perspective12
The impact of chinese big tech on the traditional financial market: evidence from Ant Group12
Synergy or substitution? Interactive effects of user-generated cues and seller-generated cues on consumer purchase behavior toward fresh agricultural products11
Optimal platform sales mode in live streaming commerce supply chains11
Strategic introduction of the showroom channel in a platform supply chain: how to balance cost inefficiency against information asymmetry11
Identifying contributory domain experts in online innovation communities11
RETRACTED ARTICLE: Assessing the efficiency of innovation entities in China: evidence from a nonhomogeneous data envelopment analysis and Tobit11
Customers’ motives to co-create in smart services interactions11
Investigating the role of review presentation format in affecting the helpfulness of online reviews11
The one to watch: Heuristic Determinants of Viewership among Influential Twitch Streamers10
The effect of surcharge on price in online auctions10
Internet finance, institutional quality and economic growth: an empirical insight10
Warmth or competence? Understanding voice shopping intentions from Human-AI interaction perspective10
SME participation in cross-border e-commerce as an entry mode to foreign markets: A driver of innovation or not?10
Extended ProMap datasets for product mapping10
The influence of eWOM information structures on consumers’ purchase intentions10
Mobile application e-grocery retail adoption challenges and coping strategies: a South African small and medium enterprises’ perspective10
The influence of atmospheric cues and social presence on consumers' impulse buying behaviors in e-commerce live streaming10
RETRACTED ARTICLE: Customer centric hybrid recommendation system for E-Commerce applications by integrating hybrid sentiment analysis10
A dualistic approach to harmonious and obsessive passion: The impact of game mechanics on mobile gaming engagement10
The effect of in-store electronic word of mouth on local competitor spillovers in the quick service restaurant industry10
Analysis of the impact of live E-commerce on consumer happiness based on big data technology from the perspective of perception control9
Design of a high-dimensional information decision model for smart supply chains using IoT data traceability in the post-public health crisis era9
A novel approach for product competitive analysis based on online reviews9
Supervising or assisting? The influence of virtual anchor driven by AI–human collaboration on customer engagement in live streaming e-commerce9
Social Commerce Mobile Application Enhancement: a hybrid text clustering - topic modeling business model analysis9
Are ETFs, digital assets and credit default swap connected? A fresh insight into dynamic modelling9
Investigating the impact of online information provision on the market price of blind box9
Return-refund strategy with coordination contracts in the e-commerce supply chain: a study under effects of digitalization and sustainable manufacturing9
How information and communication technologies contribute to rural tourism resilience: evidence from China9
Towards privacy-preserving digital marketing: an integrated framework for user modeling using deep learning on a data monetization platform9
Treat or quit: churn prediction in online health communities based on inverse reinforcement learning9
The contribution of shadow banking risk spillover to the commercial banks in China: based on the DCC-BEKK-MVGARCH-Time-Varying CoVaR Model9
The role of overt and covert narcissism in virtual goods purchase motivations and intention9
Marketing setting up peer-to-peer electronic platforms to overcome generational barriers to participation in the sharing economy9
Aspect-based sentiment classification of user reviews to understand customer satisfaction of e-commerce platforms9
A study on the influence of the characteristics of key opinion leaders on consumers’ purchase intention in live streaming commerce: based on dual-systems theory9
Common typology of multi-sided platforms and virtual communities: analysis of business models using qualitative system dynamics9
Live-streaming sales strategy in different e-commerce sales formats8
Securing blockchain-based crowdfunding platforms: an integrated graph neural networks and machine learning approach8
Ad creative generation using reinforced generative adversarial network8
Pricing and insurance strategy of online retailers for the price adjustment protection policy8
Exploring the digital innovation process and outcome in retail platform ecosystems: disruptive transformation or incremental change8
How to boost e-commerce for poverty alleviation? A perspective on competitiveness analysis using online reviews8
Boosting e-commerce sales with live streaming: the power of barrages8
The effect of social media on bank performance: an fsQCA approach8
Factors affecting customer intention to return in online shopping: the roles of expectation disconfirmation and post-purchase dissonance8
Digital finance and health outcomes: uncovering the links in China8
From clicks to consequences: a multi-method review of online grocery shopping8
A comprehensive framework for customer retention in E-commerce using machine learning based on churn prediction, customer segmentation, and recommendation7
Foster the household consumption of rural residents: does the rural e-commerce matter?7
Game theoretic analysis of logistics service coordination in a live-streaming e-commerce system7
A digital payment generalisation model: a meta-analytic structural equation modelling (MASEM) research7
Enhancing e-grocery order fulfillment: improving product availability, cost, and emissions in last-mile delivery7
Optimal marketing strategies for live streaming rooms in livestream e-commerce7
Contracting and competing on a food delivery platform7
Is Bitcoin ready to be a widespread payment method? Using price volatility and setting strategies for merchants7
Product design opportunity identification through mining the critical minority of customer online reviews7
Towards improving community detection in multilayer networks using semi-supervised matrix factorization7
Content provision strategy selection for a media platform in the presence of traffic revenue7
Application of artificial intelligence: Equilibrium analysis of e-commerce platform supply chain sales formats7
Author Correction: Online Advertising and Real Estate sales: evidence from the Housing Market7
Social media effects on multi-generational diffusion of information technology products6
MycGNN: enhancing recommendation diversity in e-commerce through mycelium-inspired graph neural network6
A study on user Danmaku sending and emotional expression in online travel videos based on multimodal fusion6
Online retailer’s optimal financing strategy in an online marketplace6
Building dynamic capabilities of small and medium-sized enterprises through relational embeddedness: evidence from China6
Television shows ideation, and testing with smart digital twins to advance ratings6
Buy online and pickup in-store: Co-opetition strategy of omnichannel supply chain players6
RETRACTED ARTICLE: Analysis of the impact of the trade war between China and America on the RMB exchange rate under the R-vine copula model from the perspective of the global value chain6
Hybrid self-attention BiLSTM and incentive learning-based collaborative filtering for e-commerce recommendation systems6
Correction: Identifying and testing drivers of consumers’ attitude towards last-mile delivery modes6
AI in fashion: a literature review6
Online marketplace sellers’ influence on rating scores and comment orientation6
Introduction: online grocery shopping – current and future challenges and opportunities6
Personalized pricing with persuasive advertising and the value of consumer information: a duopoly framework6
RETRACTED ARTICLE: The influence of the manufacturing agglomeration heterogeneity on the green economic efficiency in China6
Experience mining based on text analytics and case-based reasoning to support crowdfunding design6
Moderating effect of consumers’ opinion leader acceptance: Exploring the relationship between livestreaming shopping and online shopping safety satisfaction6
How livestream selling strategy interacts with product line design5
Critical success factors of Blockchain technology adoption for sustainable and resilient operations in the banking industry during an uncertain business environment5
A novel algorithm to model the neuromuscular system from the eye to fingers to authenticate individuals through a typing process5
Optimizing the configuration of personalized service supply chain under resource orchestration mechanism5
The matching effect of influencer style and product type on purchase: the mediating role of processing fluency5
Foundations of consumption and production in the sharing economy5
Investigation on users’ resistance intention to facial recognition payment: a perspective of privacy5
Introduction: Special Issue on digital marketing and eCommerce5
An eye-tracking study on the role of attractiveness on consumers’ purchase intentions in e-commerce live streaming5
RETRACTED ARTICLE: Does the increase of labor protection intensity promote regional economic growth? Evidence from China5
A literature survey of security issues in Cloud, Fog, and Edge IT infrastructure5
Configuring managerial factors to enhance omnichannel experience and customer engagement behaviors for a solid loyalty loop5
The pressure and the lack of cognitive resource: evidences for duality of attitudes5
Leveraging heterogeneous information based on heterogeneous network and homophily theory for community recommendations5
Sound in mode on: how sound stimuli influence customer engagement?5
RETRACTED ARTICLE: From strategic planning to strategy implementation: the cultural environment construction and development for China’s cross-border e-commerce along the Belt and Road5
Ecological strategies for rural industrial and green digital poverty alleviation: an empirical analysis in China5
Escaping the reality with humanized brands: Examining the role of anthropomorphized brands in fostering continued engagement5
Theoretical perspectives and conceptual framework for online grocery shopping: Adapting to environmental circumstances and influencing internal factors5
How attitudes and purchases differ between also-online versus offline-only grocery shoppers in online and offline grocery shopping5
Sequence aware recommenders for fashion E-commerce5
Exploring the factors affecting content dissemination through WeChat official accounts: a heuristic-systematic model perspective5
Watch your Wallet closely with online microloans: a two-stage model for delinquency and default risk management4
Decoding the effectiveness of social media influencers’ endorsement on consumer behavior: an evidence-based approach4
Platform value-added service strategy based on data factor endowment4
Social media influencer marketing: foundations, trends, and ways forward4
Strategic introduction for competitive fresh produce in an e-commerce platform with demand information sharing4
Be constantly different! How to manage influencer authenticity4
Happiness backfires: emotion and sales in live streaming4
Virtual reality, authentic motivations: a classification of metaverse users based on VR/XR headset experience4
Covid-19 and mobile payment in Belgium: Closing the digital divide or just for the young, social, and impulsive?4
The drivers and income effect of big data use by e-commerce farmers: evidence from China4
A novel bidding strategy based on dynamic targeting in real-time bidding market4
Developing a comprehensive service quality model for online to offline e-commerce platforms using a hybrid model4
Improving the identification effect of technical trajectory by adding ghost edges in the patent citation network4
Shaping learning aspirations: the influence of E-commerce clusters on rural entrepreneurs4
Introducing our senior editors4
Information services and omnichannel retailing strategy choices of e-commerce platforms with supplier competition4
Predicting user engagement levels through emotion-based gesture analysis of initial impressions4
The impact of dynamic rating rule on e-commerce platform’s review system under a simulation experiment4
Knowledge graph-based graph neural network models for multi-perspective modeling of group preferences4
Acting on impulse: the role of emotion, gender identity and immersion in driving impulse behavior4
Recycling and differential pricing strategies in closed-loop supply chains considering blockchain4
Pricing and duration decisions of pre-sale crowdfunding4
Thriving post-cyberattacks: the power of control, disclosure, and IT maturity4
Correction to: reducing ecommerce returns with return credits4
Forecasting Information Sharing Strategies in Competitive Smart Connected Platforms4
The optimal encroachment strategy of private-label considering the quality effort and platform’s e-word-of-mouth4
Pricing for online sellers with different payment schemes4
Selling through social media influencers in influencer marketing: participation-based contract versus sales-based contract3
Does digital financial inclusion promote elderly consumption? An empirical test based on Chinese survey data3
Manufacturers’ social e-commerce channel selection strategy with social popularity concern3
Data-driven review of customer engagement: key research themes and future directions3
A study of the factors influencing the viewers’ satisfaction and cognitive assimilation with livestreaming commerce broadcast in Hong Kong3
Pricing and coordinating of green manufacturing supply chain considering consumers’ anticipated regret3
Optimal contract design for live streaming shopping in a manufacturer–retailer–streamer supply chain3
Total factor productivity in Chinese manufacturing firms: the role of E-commerce adoption3
Delivery service and omni-channel online-and-offline for retail collaborative recommendations3
Understanding customer loyalty-aware recommender systems in E-commerce: an analytical perspective3
Pricing strategy for C2C sharing platform considering the effect of WOM on purchase decision3
The role of expertise in herding behaviors: evidence from a crowdfunding market3
Multimarket contact and unethical market behavior: empirical evidence from a micro-survey of internet enterprises3
Prediction of cart abandonment using imbalanced clickstream data in online shopping3
How issue-relevant information and peripheral cues shape investment decisions in equity crowdfunding3
Retraction Note: An intelligent trading mechanism based on the group trading strategy portfolio to reduce massive loss by the grouping genetic algorithm3
Correction: Retailers’ asymmetrical integration of instore and mobile channels: the moderating effects of search and experience goods3
The value implication of sellers’ following in social marketplaces: A structural holes perspective3
Unveiling the Generative AI boom: what hype metrics reveal for digital business and E-commerce3
How to trigger and strengthen the positive impact of the internet on the income of farmers in the region? A case from China3
Technology gaps, social outreach and financial sustainability of South Asian MFIs: bootstrap DEA meta-frontier approach3
The impact of past fundraising experiences on the fundraising performance of equity crowdfunding projects3
Making customers more likely to come back: the role of background colour in triggering arousal to influence memory, attitude, and patronage intention3
A non-uniform human resource equalization recommendation algorithm considering the needs of business users3
What is my privacy score? Measuring users’ privacy on social networking websites3
The effects of e-commerce adoption on the financial performance of agri-food enterprises in China3
E-commerce warehouse layout optimization: systematic layout planning using a genetic algorithm3
Research on the influence of social capital on cooperation among subjects in electronic public service supply chain: a supernetwork model analysis3
“Bridging the urban-rural divide”: evaluating the impact of e-commerce pilots on urban-rural integration — evidence from a quasi-natural experiment in China’s rural e-commerce construction policy3
Call for papers on e-commerce for rural and agricultural development3
Share or not share: the optimal logistics service strategy in a dual-channel e-commerce supply chain3
Pricing and greening decision in e-commerce supply chain: a strategic analysis of exchange facility & refund policy under sustainable manufacturing3
Developing and testing a measurement scale for SMEs’ website quality (SMEs-WebQ): Evidence from Indonesia3
Electronic word-of-mouth (eWOM) and customer brand engagement (CBE): Do they really go hand-in-hand?3
Challenges of blockchain implementation in SMEs’ supply chains: an integrated IT2F-BWM and IT2F-DEMATEL method3
E-commerce food choice in the west: comparing business-to-consumer, online-to-offline food delivery service, and click and collect3
Implications of e-tailers’ transition from reselling to the combined reselling and agency selling3
Mobile payment adoption in the time of the COVID-19 pandemic3
Retraction Note: Does the increase of labor protection intensity promote regional economic growth? Evidence from China3
Antecedents and consequences of the key opinion leader status: an econometric and machine learning approach3
Analysis of users’ impulse purchase behavior based on data mining for e-commerce live broadcast3
A bibliometric and content analysis of technological advancement applications in agricultural e-commerce3
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