Journal of Hospitality and Tourism Management

Papers
(The median citation count of Journal of Hospitality and Tourism Management is 8. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-08-01 to 2025-08-01.)
ArticleCitations
Book Review184
What do today's Chinese tourists expect from tour guides? A mixed-method approach to understanding the evolving guide roles166
Effects of motivation and emotion on experiential value and festival brand equity: The moderating effect of self-congruity154
Investigating the foodstagramming mechanism: A customer-dominant logic perspective of customer engagement131
Bridging the gap of bibliometric analysis: The evolution, current state, and future directions of tourism research using ChatGPT130
Journeys of transition: The impact of life-role transitions on tourist preferences for paradox destinations104
Communicate like humans? Anthropomorphism and hotel consumers’ willingness to pay a premium price102
Virtual Reality images’ impact on cognition and affect in hotel promotions: Application of self-reported and psycho-physiological measures100
Book Review91
How waiting decisions are made: A comparison of restaurant waiting equity and behavioral intentions in physical and virtual queues87
Book Review84
Book Review83
Reframing the crowding perception scale: Acquaintanceship and perceived risk as new dimensions81
Job searching during the pandemic: The roles of job search constraints, stress, and coping on industry turnover intentions80
Book Review80
Realising the goals of event leveraging: The tourism and hospitality SME perspective77
Linking culture and family travel behaviour from generativity theory perspective: A case of confucian culture and Chinese family travel behaviour76
Resident rebellion: The interplay of fear, responsibility, animosity, and norms in shaping residents’ opposition towards tourism71
Handicrafts-enacted: Emplacing non-human agency in ethnic tourism69
Always local?: Examining the relationship between peer-to-peer accommodations and restaurants67
Deconstructing transformations: Educational travellers’ cross-cultural transformative experiences66
How figurative language affects officer live streaming effectiveness: A benign violation perspective63
The signaling roles of ownership and board structure for foreign institutional investors in the tourism industry62
Post-pandemic outbound travel intentions and preparations of Chinese residents: The effects of media coverage and risk perception60
Emotional and behavioral responses of consumers toward the indoor environmental quality of green luxury hotels59
Experiences of tourists with intellectual disabilities: A phenomenological approach59
Mindfulness and the psychological well-being of mountain tourists: Sequential mediating effects of spirituality and awe59
Losing the meaning of being a socially responsible service worker: Moderating effects of customer and coworker incivility58
Tourism productivity: Is there any spatial correlation among various regions? The case of China from a network analysis perspective56
Occupational meaning, well-being and coping: A study of culturally and linguistically diverse hotel workers during COVID-1955
Technostress and hotel guests: A mere hurdle or a major friction point?54
How do smart tourism experiences affect visitors’ environmentally responsible behavior? Influence analysis of nature-based tourists in Taiwan53
Measuring online relationship avoidance in tourism research: Scale development and validation52
Editorial Board52
Book Review51
Airbnbification and chain displacement: Evidence of the nature of gentrification in Fiji51
Keep your mood up: A multilevel investigation of hospitality employees’ positive affect and individual creativity51
From theatrical elements to festival attendees’ perceived emotional synchrony: The perspective of interaction ritual chain theory50
Promoting hotel upselling: The effect of message appeal and delivery setting on consumer attitude and purchase intention50
Book Review50
Book Review50
Tourism scholarship with LGBTQ+ people in criminalised contexts: A research agenda50
The self-society duality in volunteer tourism: An analytical framework for the (post-)pandemic era49
Converting tourists into evangelists: Exploring the role of tourists’ participation in value co-creation in enhancing brand evangelism, empowerment, and commitment49
Consumer autonomy: A strategy to alleviate the self-serving bias in tourism value co-creation49
Can a smile help healing service failures? The interplay of employee emotions, guest emotions and justice perceptions for successful service recoveries in the hospitality industry47
Solving the mystery of storytelling in destination marketing: A systematic review47
Consumers' dining behaviors during the COVID-19 pandemic: An Application of the Protection Motivation Theory and the Safety Signal Framework47
Hedonic price analysis for high-end rural homestay room rates46
Can the value-attitude-behavior model and personality predict international tourists’ biosecurity practice during the pandemic?46
Destination endorsers raising on short-form travel videos: Self-image construction and endorsement effect measurement46
Effects of green human resource management on green innovation through green human capital, environmental knowledge, and managerial environmental concern45
Cognitive structures of restaurants' characteristics, consumers’ perceived benefits and values about medicated diet restaurants: A means-end chain approach45
How the hotel industry attracts Generation Z employees: An application of social capital theory45
Occupational stigma in line-level hotel jobs in sub-Saharan Africa: A youth perspective45
Cooperation in rural tourism routes: Evidence and insights45
Book Review44
Not just a game: Understanding eco-gamification in sustainable destination development43
Customer misbehavior: The impact of a symbolic recovery strategy and cultural tightness-looseness on observing customers43
Editorial: Special issue on CAUTHE 2022 conference42
The influence of host-tourist interaction on visitor perception of long-term ethnic tourism outcomes: Considering a complexity of physical settings42
A healing journey with animals42
What does the past mean for the future? A meta-analysis of perceived organizational support in hospitality and tourism42
A systematic mapping study on Tourist-Tourist interactions42
CSR and casino hotel branding: The joint moderation of CSR misfit and corporate awareness42
Developing the ambidextrous organization. The role of intellectual capital in building ambidexterity: An exploratory study in the haute cuisine sector41
Identifying social value in tourism: The role of sociocultural indicators41
Impacts of goal attainment on rural tourism entrepreneurs’ subjective well-being: The perspective of intergenerational differences41
The effects of involvement, authenticity, and destination image on tourist satisfaction in the context of Chinese ancient village tourism40
Framing effect of optional pricing on ticket purchasing intention in low-cost carriers40
Editorial Board40
Editorial Board39
Jellyfish risk communications: The effect on risk perception, travel intentions and behaviour, and beach tourism destinations39
The impact of corporate social responsibility on employee outcomes in the hospitality industry: A multi-motive and cross-cultural meta-analysis39
Effects of COVID-19 on customer service experience: Can employees wearing facemasks enhance customer-perceived service quality?39
Visual rightness: Unveiling the impact of visual aesthetics on destination marketing effectiveness in travel vlogs with machine learning38
The asymmetric response of travel demand to twitter-based uncertainty: A global empirical assessment38
From good soldiers to happy employees: Exploring the emotional and well-being outcomes of organizational citizenship behavior38
Wildlife charisma and pro-environmental behaviour:A perspective from self-transcendent emotions theory38
Book Review38
Revisiting destination competitiveness through chaos theory: The butterfly competitiveness model38
Volunteer tourism: The future of baby boomer tourists in a post pandemic world38
Impulsive travel intention induced by sharing conspicuous travel experience on social media: A moderated mediation analysis37
Roles of work-life balance and trait mindfulness between recovery experiences and employee subjective well-being: A moderated mediation model37
Revealing the metaphorical code: Heterogeneous effects and mechanisms of tourism advertising style in cultural heritage sites37
Editorial Board36
Tourism resilience in the ‘new normal’: Beyond jingle and jangle fallacies?36
A bibliometric analysis of the hospitality and tourism environmental, social, and governance (ESG) literature36
Cross-cultural gender differences in cruising risk perceptions: A study of young adults35
Cultural similarity and guest-host interaction for virtual tourism35
The more the better? Strategizing visual elements in social media marketing35
How to impress guests: Key factors and strategy configurations for the accommodation memories of homestay guests35
Role of big data capabilities in enhancing competitive advantage and performance in the hospitality sector: Knowledge-based dynamic capabilities view35
From tradition to transaction: The effect of commercialization on tourism experience in cultural heritage attractions34
The many names of “Roots tourism”: An integrative review of the terminology34
Factors determining employee career success in the Chinese hotel industry: A perspective of Job-Demand Resources theory34
Using Dialectic Thematic Analysis in dark tourism: Combining deductive and inductive reasoning in a modular method34
Exploring actor-network theory in a volunteer tourism context: A delicate balance disrupted by COVID-1933
Exploring tourist citizenship behavior in wellness tourism destinations: The role of recovery perception and psychological ownership33
Effects of COVID-19 induced non-pharmaceutical interventions on hotel room prices: A comprehensive hedonic pricing study across nine countries33
Complexity analysis about formation mechanism of residents’ value co-creation behavior in tourism communities: Based on the social embeddedness perspective33
The impact of perceived social hospitality on destination image: The moderating effect of cultural intelligence33
The influence of ICH-narrator/self-congruity on tourist's purchase intention of intangible cultural heritage products in a narrative context33
Issue congruence in destination post-crisis DSR communication: Moderated mediating effect of DSR skepticism and crisis history33
COVID-19-related government interventions and travel and leisure stock33
Informal learning research in hospitality and tourism: A systematic literature review33
Living a good life: Exploring eudaimonic well-being outcomes of diaspora festivals32
Cultivating adaptability and competency through enhancing hotel employability skills and language communication abilities32
To avoidance or approach: Unraveling hospitality employees’ job crafting behavior response to daily customer mistreatment32
Book Review32
Do nonalignable attributes count to tourists? The effect of crowding on attributes alignability preference32
Impact of perceived rural destinations restorativeness on revisit intentions: The neglected post-travel negative emotions32
West, East, South, North: Mixed methods for advancing knowledge in tourism, hospitality, and events32
Understanding challenges faced by VFR hosts: A study of Japanese migrant hosts in Australia32
Dramaturgy for a serious leisure space: Testing tourists’ cognitive reflections and emotional arousal at the Sanxingdui Museum32
Understanding followers’ processing and perceptions of social media influencer destination marketing: Differences between #Millennials and #GenZs32
Evaluating sustainability of cultural festival tourism: From the perspective of ecological niche31
Corporate governance, technical efficiency and financial performance: Evidence from Chinese listed tourism firms31
Impacts of climate change knowledge on coastal tourists’ destination decision-making and revisit intentions31
The impact of border control policy on tourists’ behaviors in Taiwan during the COVID-19 pandemic31
Navigating the human-artificial intelligence collaboration landscape: Impact on quality of work life and work engagement31
Tourism and legacy transmission: A shared reality perspective echoing the Samurai legacy31
The antecedent and consequences of brand competence: Focusing on the moderating role of the type of server in the restaurant industry30
Danmaku's effects on viewing experience and destination food image in food-themed documentaries30
Cooking up food memories: A taste of intangible cultural heritage30
Welcome to stay-at-home travel and virtual attention restoration30
Please stay with us again: Investigating the mediating roles of hedonic well-being and tourism autobiographical memory in customer retention at Chinese resorts30
Does the selection of virtual reality video matter? A laboratory experimental study of the influences of arousal30
Different emotional and behavioral reactions to customer mistreatment among hotel employees: A multilevel moderated mediation model29
Space tourism: Do age and gender make a difference in risk perception?29
Closing the Gap: Advancing service management in the hospitality and tourism industry amidst the AI revolution29
The influence of the neighbourhood environment on peer-to-peer accommodations: A random forest regression analysis28
Would the blind box be more effective? The role of uncertainty in consumers’ post-recovery satisfaction28
Deconstructing consumers’ low-carbon tourism promotion preference and its consequences: A heuristic-systematic model28
Building green brand equity through sustainable hospitality consumption value: The moderating impact of environmental identity and environmental activism28
Book Review28
The evolution of ICTs in accessible tourism: A stakeholder collaboration analysis28
Tēnā koutou, tēnā koutou, tēnā koutou katoa28
Memory-based knowledge management in tourism firms28
Are airline workers planning career turnover in a post-COVID-19 world? Assessing the impact of risk perception about virus infection and job instability28
Quantitative content analysis of codes of conduct for ecotourism in Japan28
From holocene to anthropocene: A spacetime perspective on the ontology, epistemology, and methodology of space tourism27
Antecedents of cultural connectedness in diaspora tourism: Perspectives from the Chinese diaspora27
How do salient temporal landmarks affect visit intention? The mediating roles of positive fantasy and perceived deservingness and the moderating roles of attribute framing and goal framing27
The influence of girlfriend getaway luxury travel experiences on women's subjective well-being through travel satisfaction: A case study in Macau27
Camping, weather, and disasters: Extending the Construal Level Theory27
A model of luxury lodge experience quality27
Strategic responses of tourism companies to institutional pressures in smart servitization27
Volunteer tourists' revisit intentions explained through emotional solidarity and on-site experience27
Rural tourism in China: ‘Root-seeking’ and construction of national identity26
Effect of intergenerational relationships in daily life on travel behaviors of adult children and parents: A comparative study of the two generations’ perspectives26
Hotel employee perceived crisis shocks: Conceptual and scale development26
Editorial Board26
Information transparency, privacy concerns, and customers' behavioral intentions regarding AI-powered hospitality robots: A situational awareness perspective26
Tourist's engagement in eco-tourism: A review and research agenda26
Duality of conscientiousness and service knowledge growth: The role of self-efficacy and self-deception26
Exploring omnivores and univores in art museums26
The impact of suburbanization on job-related outcomes in hospitality: Understanding employee solidarity and work mobility25
Escapism as a driver of workcation: The roles of psychological ownership and motivation25
Book review25
Culture mindsets and intention to stay in foreign peer-to-peer accommodation: Exploring underlying mechanisms25
The antecedents and consequences of the co-creation experience in virtual tourist communities: From the perspective of social capital in virtual space25
How does despotic leadership thwart frontline employees’ role-related service behaviors? A psychological empowerment perspective25
A comparative wavelet analysis of the differential sensitivities of leisure and business travel to geopolitical risks and economic policy uncertainty: A study of inbound travel to South Korea24
Understanding wage differences across tourism-characteristic sectors: Insights from an extended input-output analysis24
“I am who I am:” individual imprints and identity performance outcomes24
Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda24
An empirical test of alternative models: A comparison between casual and fine dining restaurants24
Building business resilience to external shocks: Conceptualising the role of social networks to small tourism & hospitality businesses24
‘A lot of gay energy in the city’: An identity-based exploration of leisure travel to domestic cities for rural queer people in Australia24
Solitude motivation and its effect on consumption value and consumer happiness in a restaurant context24
Dual pathways of dark tourism's impact on tourists' happiness: The mediating role of mixed emotions23
Beyond exchange: Decoding reciprocal hospitableness in luxury lodge experiences23
Daily deal distribution and local destination characteristics: Data-driven analysis of upmarket Italian hotel online sales practices23
Night tourscape in streets: Scale development and validation23
The influence of goal priming on hotel consumers’ pro-environmental behavior: Moderating effects of temporal and social discounting23
Development and validation of an aesthetic capital scale for hospitality industry front-line employees22
Book Review22
How cultural differences affect outbound tourism demand?22
A systematic review of employee voice literature in hospitality22
Impact of pro-poor ethnic tourism on achieving sustainable development goals22
Money or love - Why do people share properties on Airbnb?22
Non-collaborative behaviour of accommodation businesses in the associational tourism economy22
Hotel guests’ intention to stay during the pandemic: A comparison of frequent versus infrequent guests22
Fostering employee well-being and workplace recovery in the hospitality industry: The role of supportive break times at work22
Sustainable tourism employment: A comprehensive overview of tourism employees’ experience from a tourist-employee interaction perspective21
Exploring advertising strategy for restaurants sourcing locally: The interplay of benefit appeal and regulatory focus21
Gender-leisure nexus through a social justice lens: The voice of women from Iran21
Re-evaluating prospect theory: A causal mediation approach to reference point, loss aversion, and diminishing sensitivity21
The intellectual structure of corporate social responsibility research in tourism and hospitality: A citation/co-citation analysis21
Why do freelance tour guides still stay after the attack of COVID-19:A path-dependent perspective21
How a hierarchical governance structure influences cultural heritage destination sustainability: A context of red tourism in China20
Cultural inheritance-based innovation at heritage tourism destinations: Conceptualization, structural dimensions and scale development20
Understanding consumer switching intention of peer-to-peer accommodation: A push-pull-mooring framework20
The influencing mechanism of moral gaze in rural tourism on pro-environmental behavior20
Mainland Chinese Generation Y tourists to Tibet: Travel constraints, revisit intention and their negotiation20
Effects of the guest experience, well-being, and eWOM intention for resort hotels: A positive psychology perspective20
Do virtual tours really enhance customer satisfaction with physical experiences? A quasi-experimental study on Airbnb20
Tourism and COVID-19: An economy-wide assessment20
Book Review19
Book review19
How to encourage food waste reduction in kitchen brigades: The underlying role of ‘green’ transformational leadership and employees' self-efficacy19
Role of country image, subjective knowledge, and destination trust on travel attitude and intention during a pandemic19
Nurturing service innovation through developmental culture: A multilevel model19
Editorial Board19
How important is human service for sustainable restaurant businesses?19
Leveraging IPA gap scores to predict intent to travel19
The theoretical development and research methodology in green hotels research: A systematic literature review19
Effects of air quality and weather conditions on Chinese tourists’ emotional experience19
Creative tourism and creative spectacles in China19
Collaborative governance for rural tourism in a centralized state: a tale of two villages in China19
Hospitality workers' awareness and training about the risks of online crime and the occurrence of cyberattacks19
Book review19
COVID-19-induced negative emotions and the impacts on personal values and travel behaviors: A threat appraisal perspective19
Facial emotional expressions and real-time viewership in cycling travel live streaming: A mixed-methods approach19
Analyzing direct and indirect effects of climate change trend on the number of visitors toward national forest parks: A case of Taiwan19
Disengagement demystified: Unveiling the appraisal processes of frontline hospitality employee withdrawal behaviors19
Effects of risk messages on tourists’ travel intention: Does distance matter?19
Role of mobile application attributes in building job meaningfulness among food delivery employees18
How does the metaverse travel experience influence virtual and actual travel behaviors? Focusing on the role of telepresence and avatar identification18
Original or discounted amount? The mechanism of impact of group-buying bill amount display and peer presence on consumer repurchase intention in restaurants18
Does ostracism impede Chinese tourist self-disclosure on WeChat? The perspective of social anxiety and self-construal18
The effects of tourism on income inequality: A meta-analysis of econometrics studies18
Sustainable entrepreneurship in tourism: The interaction between tourism enterprise and community18
Can ethical leadership inspire employee loyalty in hotels in China? -From the perspective of the social exchange theory18
Corrigendum to “How a hierarchical governance structure influences cultural heritage destination sustainability: A context of red tourism in China”| [Journal of hospitality and Tourism Management 50 (18
Editorial Board18
The effect of real-time crowding information on tourists’ procrastination of planned travel schedule17
The non-linear relationship between brand diversification and hotel owner performance: The roles of ownership structure and location as moderators17
Regulatory framing in online hotel reviews: The moderating roles of temporal distance and temporal orientation17
Tourism employee ambidexterity: The roles of servant leadership, job crafting, and perspective taking17
A study on hotel employees’ perceptions of the fourth industrial technology17
Career growth opportunities, thriving at work and career outcomes: Can COVID-19 anxiety make a difference?17
Book Review17
How to enhance the resilience of domestic tourism?17
The action logic and interpretation framework of residents’ resistance in rural tourism development17
Building resilience and sustainable HRM in the visitor economy: An uneasy relationship17
Optimal order: The influence of tourist-generated content message-sidedness orders on tourist travel intentions17
Influence of livestreamers' intimate self-disclosure on tourist responses: The lens of parasocial interaction theory17
Can we imagine the meal-sharing economy without service providers? The impact of COVID-1917
Tourism visual deception in “check-in tourism”: Value co-creation and co-destruction perspectives16
Carbon tax, economic uncertainty and tourism: A DSGE approach16
Impact of supervisor identity on hospitality employees’ work intentions: Rethinking of social dominance and intersectionality theory16
Enhancing perceived usefulness in travel sharing: The role of construal-level congruence in text-image content16
RETRACTED: Revisiting residents’ support through collective rationality: The role of relational embeddedness16
Development of employee silence scale in travel agencies16
Book Review16
Modeling and analysis of customer journey enablers: A case study of religious pilgrimage16
The role of experience and trustworthiness on perception sustainable touristic destinations16
Book Review16
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