Journal of Hospitality and Tourism Management

Article	Citations
What do today's Chinese tourists expect from tour guides? A mixed-method approach to understanding the evolving guide roles	200
Tourism productivity: Is there any spatial correlation among various regions? The case of China from a network analysis perspective	191
How figurative language affects officer live streaming effectiveness: A benign violation perspective	137
Mindfulness and the psychological well-being of mountain tourists: Sequential mediating effects of spirituality and awe	117
Resident rebellion: The interplay of fear, responsibility, animosity, and norms in shaping residents’ opposition towards tourism	114
How waiting decisions are made: A comparison of restaurant waiting equity and behavioral intentions in physical and virtual queues	104
Bridging the gap of bibliometric analysis: The evolution, current state, and future directions of tourism research using ChatGPT	92
Effects of motivation and emotion on experiential value and festival brand equity: The moderating effect of self-congruity	89
Virtual Reality images’ impact on cognition and affect in hotel promotions: Application of self-reported and psycho-physiological measures	86
Emotional and behavioral responses of consumers toward the indoor environmental quality of green luxury hotels	85
Deconstructing transformations: Educational travellers’ cross-cultural transformative experiences	80
Job searching during the pandemic: The roles of job search constraints, stress, and coping on industry turnover intentions	79
Linking culture and family travel behaviour from generativity theory perspective: A case of confucian culture and Chinese family travel behaviour	74
Journeys of transition: The impact of life-role transitions on tourist preferences for paradox destinations	72
Reframing the crowding perception scale: Acquaintanceship and perceived risk as new dimensions	68
Losing the meaning of being a socially responsible service worker: Moderating effects of customer and coworker incivility	67
Investigating the foodstagramming mechanism: A customer-dominant logic perspective of customer engagement	67
Handicrafts-enacted: Emplacing non-human agency in ethnic tourism	66
Book Review	66
Book Review	64
The signaling roles of ownership and board structure for foreign institutional investors in the tourism industry	64
Book Review	63
Post-pandemic outbound travel intentions and preparations of Chinese residents: The effects of media coverage and risk perception	61
Realising the goals of event leveraging: The tourism and hospitality SME perspective	61
Book Review	61

Book Review	61
Communicate like humans? Anthropomorphism and hotel consumers’ willingness to pay a premium price	60
Book Review	58
Editorial Board	58
The self-society duality in volunteer tourism: An analytical framework for the (post-)pandemic era	57
Book Review	57
Airbnbification and chain displacement: Evidence of the nature of gentrification in Fiji	57
Hedonic price analysis for high-end rural homestay room rates	55
Tourism scholarship with LGBTQ+ people in criminalised contexts: A research agenda	54
Measuring online relationship avoidance in tourism research: Scale development and validation	54
How do smart tourism experiences affect visitors’ environmentally responsible behavior? Influence analysis of nature-based tourists in Taiwan	53
Technostress and hotel guests: A mere hurdle or a major friction point?	53
Consumer autonomy: A strategy to alleviate the self-serving bias in tourism value co-creation	53
Cooperation in rural tourism routes: Evidence and insights	53
Occupational meaning, well-being and coping: A study of culturally and linguistically diverse hotel workers during COVID-19	53
Book Review	53
From theatrical elements to festival attendees’ perceived emotional synchrony: The perspective of interaction ritual chain theory	52
Can a smile help healing service failures? The interplay of employee emotions, guest emotions and justice perceptions for successful service recoveries in the hospitality industry	51
Solving the mystery of storytelling in destination marketing: A systematic review	51
Consumers' dining behaviors during the COVID-19 pandemic: An Application of the Protection Motivation Theory and the Safety Signal Framework	51
Converting tourists into evangelists: Exploring the role of tourists’ participation in value co-creation in enhancing brand evangelism, empowerment, and commitment	50
Destination endorsers raising on short-form travel videos: Self-image construction and endorsement effect measurement	49
Effects of green human resource management on green innovation through green human capital, environmental knowledge, and managerial environmental concern	49
Promoting hotel upselling: The effect of message appeal and delivery setting on consumer attitude and purchase intention	49
How the hotel industry attracts Generation Z employees: An application of social capital theory	48
Impacts of goal attainment on rural tourism entrepreneurs’ subjective well-being: The perspective of intergenerational differences	48
The influence of host-tourist interaction on visitor perception of long-term ethnic tourism outcomes: Considering a complexity of physical settings	47
A healing journey with animals	46
Not just a game: Understanding eco-gamification in sustainable destination development	46
The emotional mechanism of host-guest interaction impact tourist value co-creation behaviors: A perspective from affective events theory	45
Customer misbehavior: The impact of a symbolic recovery strategy and cultural tightness-looseness on observing customers	45
Editorial: Special issue on CAUTHE 2022 conference	45
What does the past mean for the future? A meta-analysis of perceived organizational support in hospitality and tourism	44
CSR and casino hotel branding: The joint moderation of CSR misfit and corporate awareness	44
Occupational stigma in line-level hotel jobs in sub-Saharan Africa: A youth perspective	44
Identifying social value in tourism: The role of sociocultural indicators	43
The effects of involvement, authenticity, and destination image on tourist satisfaction in the context of Chinese ancient village tourism	43
Book Review	43
Cognitive structures of restaurants' characteristics, consumers’ perceived benefits and values about medicated diet restaurants: A means-end chain approach	43
Developing the ambidextrous organization. The role of intellectual capital in building ambidexterity: An exploratory study in the haute cuisine sector	43
A systematic mapping study on Tourist-Tourist interactions	43
Wildlife charisma and pro-environmental behaviour：A perspective from self-transcendent emotions theory	42
Sustainable tourism awareness in Thai Gen Z tourists: Roles and themes associated with scientific literacy and sociological and critical thinking skills	42
Editorial Board	42
The impact of corporate social responsibility on employee outcomes in the hospitality industry: A multi-motive and cross-cultural meta-analysis	41
Toward trauma-informed customer experience design in tourism and hospitality	41
Revealing the metaphorical code: Heterogeneous effects and mechanisms of tourism advertising style in cultural heritage sites	41
Effects of COVID-19 on customer service experience: Can employees wearing facemasks enhance customer-perceived service quality?	41
From good soldiers to happy employees: Exploring the emotional and well-being outcomes of organizational citizenship behavior	40
Framing effect of optional pricing on ticket purchasing intention in low-cost carriers	40

The asymmetric response of travel demand to twitter-based uncertainty: A global empirical assessment	38
Book Review	38
Volunteer tourism: The future of baby boomer tourists in a post pandemic world	38
Jellyfish risk communications: The effect on risk perception, travel intentions and behaviour, and beach tourism destinations	38
Tourism resilience in the ‘new normal’: Beyond jingle and jangle fallacies?	37
A bibliometric analysis of the hospitality and tourism environmental, social, and governance (ESG) literature	37
Revisiting destination competitiveness through chaos theory: The butterfly competitiveness model	37
Roles of work-life balance and trait mindfulness between recovery experiences and employee subjective well-being: A moderated mediation model	37
Impulsive travel intention induced by sharing conspicuous travel experience on social media: A moderated mediation analysis	37
Editorial Board	37
Impact of perceived rural destinations restorativeness on revisit intentions: The neglected post-travel negative emotions	36
Living a good life: Exploring eudaimonic well-being outcomes of diaspora festivals	36
Dramaturgy for a serious leisure space: Testing tourists’ cognitive reflections and emotional arousal at the Sanxingdui Museum	36
Cultural similarity and guest-host interaction for virtual tourism	36
Visual rightness: Unveiling the impact of visual aesthetics on destination marketing effectiveness in travel vlogs with machine learning	36
Book Review	36
Exploring tourist citizenship behavior in wellness tourism destinations: The role of recovery perception and psychological ownership	35
Do nonalignable attributes count to tourists? The effect of crowding on attributes alignability preference	35
Understanding followers’ processing and perceptions of social media influencer destination marketing: Differences between #Millennials and #GenZs	35
The impact of perceived social hospitality on destination image: The moderating effect of cultural intelligence	35
West, East, South, North: Mixed methods for advancing knowledge in tourism, hospitality, and events	35
Effects of COVID-19 induced non-pharmaceutical interventions on hotel room prices: A comprehensive hedonic pricing study across nine countries	34
Complexity analysis about formation mechanism of residents’ value co-creation behavior in tourism communities: Based on the social embeddedness perspective	34
Issue congruence in destination post-crisis DSR communication: Moderated mediating effect of DSR skepticism and crisis history	34
Editorial Board	34
The many names of “Roots tourism”: An integrative review of the terminology	34
How to impress guests: Key factors and strategy configurations for the accommodation memories of homestay guests	34
COVID-19-related government interventions and travel and leisure stock	34
The influence of ICH-narrator/self-congruity on tourist's purchase intention of intangible cultural heritage products in a narrative context	34
Understanding challenges faced by VFR hosts: A study of Japanese migrant hosts in Australia	34
From tradition to transaction: The effect of commercialization on tourism experience in cultural heritage attractions	34
The more the better? Strategizing visual elements in social media marketing	34
Role of big data capabilities in enhancing competitive advantage and performance in the hospitality sector: Knowledge-based dynamic capabilities view	33
Exploring actor-network theory in a volunteer tourism context: A delicate balance disrupted by COVID-19	33
Cross-cultural gender differences in cruising risk perceptions: A study of young adults	32
Informal learning research in hospitality and tourism: A systematic literature review	32
The evolution of ICTs in accessible tourism: A stakeholder collaboration analysis	32
Please stay with us again: Investigating the mediating roles of hedonic well-being and tourism autobiographical memory in customer retention at Chinese resorts	31
Space tourism: Do age and gender make a difference in risk perception?	30
Danmaku's effects on viewing experience and destination food image in food-themed documentaries	30
Closing the Gap: Advancing service management in the hospitality and tourism industry amidst the AI revolution	30
The impact of border control policy on tourists’ behaviors in Taiwan during the COVID-19 pandemic	29
Tourism and legacy transmission: A shared reality perspective echoing the Samurai legacy	29
To avoidance or approach: Unraveling hospitality employees’ job crafting behavior response to daily customer mistreatment	29
Different emotional and behavioral reactions to customer mistreatment among hotel employees: A multilevel moderated mediation model	29
Does the selection of virtual reality video matter? A laboratory experimental study of the influences of arousal	29
Cultivating adaptability and competency through enhancing hotel employability skills and language communication abilities	28
Welcome to stay-at-home travel and virtual attention restoration	28
Building green brand equity through sustainable hospitality consumption value: The moderating impact of environmental identity and environmental activism	28
Impacts of climate change knowledge on coastal tourists’ destination decision-making and revisit intentions	28
Cooking up food memories: A taste of intangible cultural heritage	28
Navigating the human-artificial intelligence collaboration landscape: Impact on quality of work life and work engagement	28
Memory-based knowledge management in tourism firms	28
The antecedent and consequences of brand competence: Focusing on the moderating role of the type of server in the restaurant industry	28
Quantitative content analysis of codes of conduct for ecotourism in Japan	28
Camping, weather, and disasters: Extending the Construal Level Theory	27
From holocene to anthropocene: A spacetime perspective on the ontology, epistemology, and methodology of space tourism	27
Strategic responses of tourism companies to institutional pressures in smart servitization	27
Hotel employee perceived crisis shocks: Conceptual and scale development	27
Volunteer tourists' revisit intentions explained through emotional solidarity and on-site experience	27
A model of luxury lodge experience quality	27
Tourist's engagement in eco-tourism: A review and research agenda	27
The influence of the neighbourhood environment on peer-to-peer accommodations: A random forest regression analysis	26
Deconstructing consumers’ low-carbon tourism promotion preference and its consequences: A heuristic-systematic model	26
Tēnā koutou, tēnā koutou, tēnā koutou katoa	25
Would the blind box be more effective? The role of uncertainty in consumers’ post-recovery satisfaction	25
Escapism as a driver of workcation: The roles of psychological ownership and motivation	25
How do salient temporal landmarks affect visit intention? The mediating roles of positive fantasy and perceived deservingness and the moderating roles of attribute framing and goal framing	25
Rural tourism in China: ‘Root-seeking’ and construction of national identity	25
Effect of intergenerational relationships in daily life on travel behaviors of adult children and parents: A comparative study of the two generations’ perspectives	25
The impact of suburbanization on job-related outcomes in hospitality: Understanding employee solidarity and work mobility	25
Book Review	25
Antecedents of cultural connectedness in diaspora tourism: Perspectives from the Chinese diaspora	25
The influence of girlfriend getaway luxury travel experiences on women's subjective well-being through travel satisfaction: A case study in Macau	25
Exploring omnivores and univores in art museums	24
How does despotic leadership thwart frontline employees’ role-related service behaviors? A psychological empowerment perspective	24
An empirical test of alternative models: A comparison between casual and fine dining restaurants	24
Book review	24
A comparative wavelet analysis of the differential sensitivities of leisure and business travel to geopolitical risks and economic policy uncertainty: A study of inbound travel to South Korea	24
Understanding wage differences across tourism-characteristic sectors: Insights from an extended input-output analysis	23

‘A lot of gay energy in the city’: An identity-based exploration of leisure travel to domestic cities for rural queer people in Australia	23
Beyond exchange: Decoding reciprocal hospitableness in luxury lodge experiences	23
Sustainable tourism employment: A comprehensive overview of tourism employees’ experience from a tourist-employee interaction perspective	23
Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda	23
Duality of conscientiousness and service knowledge growth: The role of self-efficacy and self-deception	23
The influence of goal priming on hotel consumers’ pro-environmental behavior: Moderating effects of temporal and social discounting	23
Editorial Board	23
“I am who I am:” individual imprints and identity performance outcomes	23
Solitude motivation and its effect on consumption value and consumer happiness in a restaurant context	23
Information transparency, privacy concerns, and customers' behavioral intentions regarding AI-powered hospitality robots: A situational awareness perspective	23
How cultural differences affect outbound tourism demand?	22
Re-evaluating prospect theory: A causal mediation approach to reference point, loss aversion, and diminishing sensitivity	22
Night tourscape in streets: Scale development and validation	22
Hotel guests’ intention to stay during the pandemic: A comparison of frequent versus infrequent guests	22
Fostering employee well-being and workplace recovery in the hospitality industry: The role of supportive break times at work	22
Dual pathways of dark tourism's impact on tourists' happiness: The mediating role of mixed emotions	22
Daily deal distribution and local destination characteristics: Data-driven analysis of upmarket Italian hotel online sales practices	22
The influencing mechanism of moral gaze in rural tourism on pro-environmental behavior	22
How a hierarchical governance structure influences cultural heritage destination sustainability: A context of red tourism in China	22
Development and validation of an aesthetic capital scale for hospitality industry front-line employees	22
Cultural inheritance-based innovation at heritage tourism destinations: Conceptualization, structural dimensions and scale development	21
A systematic review of employee voice literature in hospitality	21
Impact of pro-poor ethnic tourism on achieving sustainable development goals	21
Non-collaborative behaviour of accommodation businesses in the associational tourism economy	21
Why do freelance tour guides still stay after the attack of COVID-19：A path-dependent perspective	21
Gender-leisure nexus through a social justice lens: The voice of women from Iran	21
Book Review	21
Exploring advertising strategy for restaurants sourcing locally: The interplay of benefit appeal and regulatory focus	21
Effects of the guest experience, well-being, and eWOM intention for resort hotels: A positive psychology perspective	21