Journal of Hospitality and Tourism Management

Article	Citations
Book Review	254
Losing the meaning of being a socially responsible service worker: Moderating effects of customer and coworker incivility	223
The signaling roles of ownership and board structure for foreign institutional investors in the tourism industry	170
Journeys of transition: The impact of life-role transitions on tourist preferences for paradox destinations	147
How waiting decisions are made: A comparison of restaurant waiting equity and behavioral intentions in physical and virtual queues	140
Mindfulness and the psychological well-being of mountain tourists: Sequential mediating effects of spirituality and awe	129
Book Review	126
Book Review	125
Reframing the crowding perception scale: Acquaintanceship and perceived risk as new dimensions	95
Job searching during the pandemic: The roles of job search constraints, stress, and coping on industry turnover intentions	93
Book Review	92
Realising the goals of event leveraging: The tourism and hospitality SME perspective	89
Effects of motivation and emotion on experiential value and festival brand equity: The moderating effect of self-congruity	88
Book Review	84
Communicate like humans? Anthropomorphism and hotel consumers’ willingness to pay a premium price	82
Limited time or limited quantity? The impact of other consumer existence and perceived competition on the scarcity messaging - Purchase intention relation	82
Resident rebellion: The interplay of fear, responsibility, animosity, and norms in shaping residents’ opposition towards tourism	79
Investigating the foodstagramming mechanism: A customer-dominant logic perspective of customer engagement	77
How figurative language affects officer live streaming effectiveness: A benign violation perspective	76
Emotional and behavioral responses of consumers toward the indoor environmental quality of green luxury hotels	76
Tourism productivity: Is there any spatial correlation among various regions? The case of China from a network analysis perspective	75
Always local?: Examining the relationship between peer-to-peer accommodations and restaurants	74
What do today's Chinese tourists expect from tour guides? A mixed-method approach to understanding the evolving guide roles	74
Bridging the gap of bibliometric analysis: The evolution, current state, and future directions of tourism research using ChatGPT	73
Post-pandemic outbound travel intentions and preparations of Chinese residents: The effects of media coverage and risk perception	69

Deconstructing transformations: Educational travellers’ cross-cultural transformative experiences	69
Experiences of tourists with intellectual disabilities: A phenomenological approach	68
Virtual Reality images’ impact on cognition and affect in hotel promotions: Application of self-reported and psycho-physiological measures	67
Linking culture and family travel behaviour from generativity theory perspective: A case of confucian culture and Chinese family travel behaviour	65
Handicrafts-enacted: Emplacing non-human agency in ethnic tourism	64
Solving the mystery of storytelling in destination marketing: A systematic review	63
Occupational meaning, well-being and coping: A study of culturally and linguistically diverse hotel workers during COVID-19	63
Consumers' dining behaviors during the COVID-19 pandemic: An Application of the Protection Motivation Theory and the Safety Signal Framework	61
Editorial Board	59
Measuring online relationship avoidance in tourism research: Scale development and validation	58
Keep your mood up: A multilevel investigation of hospitality employees’ positive affect and individual creativity	58
Hedonic price analysis for high-end rural homestay room rates	58
Airbnbification and chain displacement: Evidence of the nature of gentrification in Fiji	56
Book Review	56
Can a smile help healing service failures? The interplay of employee emotions, guest emotions and justice perceptions for successful service recoveries in the hospitality industry	54
Cooperation in rural tourism routes: Evidence and insights	54
Technostress and hotel guests: A mere hurdle or a major friction point?	53
Book Review	51
Tourism scholarship with LGBTQ+ people in criminalised contexts: A research agenda	50
Book Review	50
How do smart tourism experiences affect visitors’ environmentally responsible behavior? Influence analysis of nature-based tourists in Taiwan	49
Can the value-attitude-behavior model and personality predict international tourists’ biosecurity practice during the pandemic?	49
The self-society duality in volunteer tourism: An analytical framework for the (post-)pandemic era	48
Converting tourists into evangelists: Exploring the role of tourists’ participation in value co-creation in enhancing brand evangelism, empowerment, and commitment	48
From theatrical elements to festival attendees’ perceived emotional synchrony: The perspective of interaction ritual chain theory	47
Promoting hotel upselling: The effect of message appeal and delivery setting on consumer attitude and purchase intention	47
Effects of green human resource management on green innovation through green human capital, environmental knowledge, and managerial environmental concern	47
Consumer autonomy: A strategy to alleviate the self-serving bias in tourism value co-creation	47
How the hotel industry attracts Generation Z employees: An application of social capital theory	46
Destination endorsers raising on short-form travel videos: Self-image construction and endorsement effect measurement	46
Effects of online reviews, trust, and picture-superiority on intention to purchase restaurant services	45
Impacts of goal attainment on rural tourism entrepreneurs’ subjective well-being: The perspective of intergenerational differences	45
Book Review	44
A healing journey with animals	44
CSR and casino hotel branding: The joint moderation of CSR misfit and corporate awareness	44
Customer misbehavior: The impact of a symbolic recovery strategy and cultural tightness-looseness on observing customers	44
Identifying social value in tourism: The role of sociocultural indicators	43
The influence of host-tourist interaction on visitor perception of long-term ethnic tourism outcomes: Considering a complexity of physical settings	43
The effects of involvement, authenticity, and destination image on tourist satisfaction in the context of Chinese ancient village tourism	42
Developing the ambidextrous organization. The role of intellectual capital in building ambidexterity: An exploratory study in the haute cuisine sector	42
A systematic mapping study on Tourist-Tourist interactions	42
What does the past mean for the future? A meta-analysis of perceived organizational support in hospitality and tourism	42
Occupational stigma in line-level hotel jobs in sub-Saharan Africa: A youth perspective	42
Not just a game: Understanding eco-gamification in sustainable destination development	41
Framing effect of optional pricing on ticket purchasing intention in low-cost carriers	41
Editorial Board	41
Editorial Board	41
Editorial: Special issue on CAUTHE 2022 conference	41
Cognitive structures of restaurants' characteristics, consumers’ perceived benefits and values about medicated diet restaurants: A means-end chain approach	41
The impact of corporate social responsibility on employee outcomes in the hospitality industry: A multi-motive and cross-cultural meta-analysis	40

Naïve destination food images: Exploring the food images of non-visitors	40
Editorial Board	40
Effects of COVID-19 on customer service experience: Can employees wearing facemasks enhance customer-perceived service quality?	39
The asymmetric response of travel demand to twitter-based uncertainty: A global empirical assessment	39
Revenue management and CRM via online media: The effect of their simultaneous implementation on hospitality firm performance	39
Book Review	39
From good soldiers to happy employees: Exploring the emotional and well-being outcomes of organizational citizenship behavior	38
Wildlife charisma and pro-environmental behaviour：A perspective from self-transcendent emotions theory	38
Volunteer tourism: The future of baby boomer tourists in a post pandemic world	38
A bibliometric analysis of the hospitality and tourism environmental, social, and governance (ESG) literature	37
Revealing the metaphorical code: Heterogeneous effects and mechanisms of tourism advertising style in cultural heritage sites	37
Roles of work-life balance and trait mindfulness between recovery experiences and employee subjective well-being: A moderated mediation model	37
Jellyfish risk communications: The effect on risk perception, travel intentions and behaviour, and beach tourism destinations	37
Tourism resilience in the ‘new normal’: Beyond jingle and jangle fallacies?	37
Revisiting destination competitiveness through chaos theory: The butterfly competitiveness model	36
From tradition to transaction: The effect of commercialization on tourism experience in cultural heritage attractions	36
Editorial Board	36
West, East, South, North: Mixed methods for advancing knowledge in tourism, hospitality, and events	36
Impulsive travel intention induced by sharing conspicuous travel experience on social media: A moderated mediation analysis	36
Impact of perceived rural destinations restorativeness on revisit intentions: The neglected post-travel negative emotions	36
Living a good life: Exploring eudaimonic well-being outcomes of diaspora festivals	36
Factors determining employee career success in the Chinese hotel industry: A perspective of Job-Demand Resources theory	35
Effects of COVID-19 induced non-pharmaceutical interventions on hotel room prices: A comprehensive hedonic pricing study across nine countries	35
Cross-cultural gender differences in cruising risk perceptions: A study of young adults	35
When to get it is to eat it—Assessing brand fit-mediated equity of extended restaurants of a high-end automobile vendor	35
Understanding followers’ processing and perceptions of social media influencer destination marketing: Differences between #Millennials and #GenZs	34
Book Review	34
Understanding challenges faced by VFR hosts: A study of Japanese migrant hosts in Australia	34
The many names of “Roots tourism”: An integrative review of the terminology	34
Dramaturgy for a serious leisure space: Testing tourists’ cognitive reflections and emotional arousal at the Sanxingdui Museum	33
Using Dialectic Thematic Analysis in dark tourism: Combining deductive and inductive reasoning in a modular method	33
COVID-19-related government interventions and travel and leisure stock	32
Complexity analysis about formation mechanism of residents’ value co-creation behavior in tourism communities: Based on the social embeddedness perspective	32
Informal learning research in hospitality and tourism: A systematic literature review	32
Cultural similarity and guest-host interaction for virtual tourism	32
How to impress guests: Key factors and strategy configurations for the accommodation memories of homestay guests	32
Issue congruence in destination post-crisis DSR communication: Moderated mediating effect of DSR skepticism and crisis history	32
Exploring actor-network theory in a volunteer tourism context: A delicate balance disrupted by COVID-19	32
Role of big data capabilities in enhancing competitive advantage and performance in the hospitality sector: Knowledge-based dynamic capabilities view	31
The more the better? Strategizing visual elements in social media marketing	31
Cultivating adaptability and competency through enhancing hotel employability skills and language communication abilities	31
The influence of ICH-narrator/self-congruity on tourist's purchase intention of intangible cultural heritage products in a narrative context	31
Exploring tourist citizenship behavior in wellness tourism destinations: The role of recovery perception and psychological ownership	31
Corporate governance, technical efficiency and financial performance: Evidence from Chinese listed tourism firms	31
How COVID-19 case fatality rates have shaped perceptions and travel intention?	31
The impact of perceived social hospitality on destination image: The moderating effect of cultural intelligence	31
The antecedent and consequences of brand competence: Focusing on the moderating role of the type of server in the restaurant industry	31
The impact of border control policy on tourists’ behaviors in Taiwan during the COVID-19 pandemic	30
Please stay with us again: Investigating the mediating roles of hedonic well-being and tourism autobiographical memory in customer retention at Chinese resorts	30
Danmaku's effects on viewing experience and destination food image in food-themed documentaries	30
Cooking up food memories: A taste of intangible cultural heritage	30
Tourism and legacy transmission: A shared reality perspective echoing the Samurai legacy	30
Navigating the human-artificial intelligence collaboration landscape: Impact on quality of work life and work engagement	30
Tourism employee pro-environmental behavior: An integrated multi-level model	30
Evaluating sustainability of cultural festival tourism: From the perspective of ecological niche	30
Does the selection of virtual reality video matter? A laboratory experimental study of the influences of arousal	30
To avoidance or approach: Unraveling hospitality employees’ job crafting behavior response to daily customer mistreatment	29
Impacts of climate change knowledge on coastal tourists’ destination decision-making and revisit intentions	29
Closing the Gap: Advancing service management in the hospitality and tourism industry amidst the AI revolution	29
The evolution of ICTs in accessible tourism: A stakeholder collaboration analysis	29
Welcome to stay-at-home travel and virtual attention restoration	29
Different emotional and behavioral reactions to customer mistreatment among hotel employees: A multilevel moderated mediation model	29
Space tourism: Do age and gender make a difference in risk perception?	29
Are airline workers planning career turnover in a post-COVID-19 world? Assessing the impact of risk perception about virus infection and job instability	28
Building green brand equity through sustainable hospitality consumption value: The moderating impact of environmental identity and environmental activism	28
Antecedents of cultural connectedness in diaspora tourism: Perspectives from the Chinese diaspora	28
Strategic responses of tourism companies to institutional pressures in smart servitization	28
Would the blind box be more effective? The role of uncertainty in consumers’ post-recovery satisfaction	28
Book Review	28
Tēnā koutou, tēnā koutou, tēnā koutou katoa	28
A model of luxury lodge experience quality	27
Rural tourism in China: ‘Root-seeking’ and construction of national identity	27
How do salient temporal landmarks affect visit intention? The mediating roles of positive fantasy and perceived deservingness and the moderating roles of attribute framing and goal framing	27
Deconstructing consumers’ low-carbon tourism promotion preference and its consequences: A heuristic-systematic model	27
Hotel employee perceived crisis shocks: Conceptual and scale development	27
The influence of girlfriend getaway luxury travel experiences on women's subjective well-being through travel satisfaction: A case study in Macau	27
Quantitative content analysis of codes of conduct for ecotourism in Japan	27
Tourist's engagement in eco-tourism: A review and research agenda	26
A comparative wavelet analysis of the differential sensitivities of leisure and business travel to geopolitical risks and economic policy uncertainty: A study of inbound travel to South Korea	26
Exploring omnivores and univores in art museums	26

An empirical test of alternative models: A comparison between casual and fine dining restaurants	26
Effect of intergenerational relationships in daily life on travel behaviors of adult children and parents: A comparative study of the two generations’ perspectives	26
Editorial Board	26
The influence of the neighbourhood environment on peer-to-peer accommodations: A random forest regression analysis	26
Book review	26
Information transparency, privacy concerns, and customers' behavioral intentions regarding AI-powered hospitality robots: A situational awareness perspective	26
Volunteer tourists' revisit intentions explained through emotional solidarity and on-site experience	26
Camping, weather, and disasters: Extending the Construal Level Theory	26
Negotiating the impacts of policy interventions among tourism organizations: Adaptation and sensemaking	26
Duality of conscientiousness and service knowledge growth: The role of self-efficacy and self-deception	26
Building business resilience to external shocks: Conceptualising the role of social networks to small tourism & hospitality businesses	25
“I am who I am:” individual imprints and identity performance outcomes	25
Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda	25
How does despotic leadership thwart frontline employees’ role-related service behaviors? A psychological empowerment perspective	25
Reframing the experiences of travellers with mobility impairments: Enhancing the leisure constraints model	25
The impact of suburbanization on job-related outcomes in hospitality: Understanding employee solidarity and work mobility	25
The antecedents and consequences of the co-creation experience in virtual tourist communities: From the perspective of social capital in virtual space	25
The influence of goal priming on hotel consumers’ pro-environmental behavior: Moderating effects of temporal and social discounting	24
Travelers’ emotional experiences during the COVID-19 outbreak: The development of a conceptual model	24
Solitude motivation and its effect on consumption value and consumer happiness in a restaurant context	24
Culture mindsets and intention to stay in foreign peer-to-peer accommodation: Exploring underlying mechanisms	24
Beyond exchange: Decoding reciprocal hospitableness in luxury lodge experiences	24
Understanding wage differences across tourism-characteristic sectors: Insights from an extended input-output analysis	24
The influencing mechanism of moral gaze in rural tourism on pro-environmental behavior	24
‘A lot of gay energy in the city’: An identity-based exploration of leisure travel to domestic cities for rural queer people in Australia	24
Non-collaborative behaviour of accommodation businesses in the associational tourism economy	23
Hotel guests’ intention to stay during the pandemic: A comparison of frequent versus infrequent guests	23
How a hierarchical governance structure influences cultural heritage destination sustainability: A context of red tourism in China	23
Money or love - Why do people share properties on Airbnb?	23
Gender-leisure nexus through a social justice lens: The voice of women from Iran	23
How cultural differences affect outbound tourism demand?	23
Dual pathways of dark tourism's impact on tourists' happiness: The mediating role of mixed emotions	23
Sustainable tourism employment: A comprehensive overview of tourism employees’ experience from a tourist-employee interaction perspective	23
Book Review	23
A systematic review of employee voice literature in hospitality	23
Exploring advertising strategy for restaurants sourcing locally: The interplay of benefit appeal and regulatory focus	23
Re-evaluating prospect theory: A causal mediation approach to reference point, loss aversion, and diminishing sensitivity	23
Effects of the guest experience, well-being, and eWOM intention for resort hotels: A positive psychology perspective	23
Fostering employee well-being and workplace recovery in the hospitality industry: The role of supportive break times at work	22
Development and validation of an aesthetic capital scale for hospitality industry front-line employees	22
Do virtual tours really enhance customer satisfaction with physical experiences? A quasi-experimental study on Airbnb	22
The intellectual structure of corporate social responsibility research in tourism and hospitality: A citation/co-citation analysis	22
Cultural inheritance-based innovation at heritage tourism destinations: Conceptualization, structural dimensions and scale development	22
Impact of pro-poor ethnic tourism on achieving sustainable development goals	22
Night tourscape in streets: Scale development and validation	22
Daily deal distribution and local destination characteristics: Data-driven analysis of upmarket Italian hotel online sales practices	22
Why do freelance tour guides still stay after the attack of COVID-19：A path-dependent perspective	22