Business Process Management Journal

Article	Citations
Implementing total quality management in a virtual organisation: thoughts and lessons from an interventionist approach	184
MSMEs' internationalisation processes in a dynamic industry environment: a qualitative cross-national study among emerging economies	163
Navigating digital twin adoption in agri-food supply chains: a resource orchestration perspective on challenges and pathways	93
Revisiting the ability of research and development activities to improve value relevance	92
Functional heterogeneity in digital entrepreneurial teams and pivoting: the role of digital agility	84
Digital business model innovation: scale development and validation	82
Examination of the effects of value creation, intellectual property and organizational creativity on artificial intelligence focused enterprises	81
Framework for cloud product lifecycle management system: a case study of an automotive industry	73
The collaborative agglomeration of industries and the realization of the digital economy on the green high-quality development of cities	70
Navigating the moral maze: a literature review of ethical values in business process management	60
Modelling and analysing the uncertainty in business processes: pMeta-BPMN based on probability theory	58
Technological peer pressure and corporate digital decoupling: measurement from a BPM lifecycle perspective	56
Digitalization strategies and evaluation of maritime container supply chains	54
How sustainability committees moderate the link between ESG performance and environmental innovation in European firms?	53
PYP4Training: designing digital games for business process training	52
A process-oriented method for evaluating e-service quality using SERVQUAL and interpretable machine learning	52
Lies behind the green: can business strategy lead to greenwashing?	51
Organizational culture, knowledge sharing and organizational performance: a multi-country study	50
Enhancing sales and operations planning maturity: an integrative model for food supply chains in global networks	49
Organizational culture deep-structure and supply chain relationship sustainability in Korean firms: applying the iceberg model	48
A strategic approach to sustainable agricultural tourism “case study of Al-Ahsa, Saudi Arabia”	48
Factors influencing process improvement in Chinese multinational corporations: a Delphi study	47
Specialized knowledge search and value co-creation: the role of innovation openness	46
Retraction notice: The effect of a separate risk management committee (RMC) towards firms’ performances on consumer goods sector in Malaysia	45
A multi-analytical investigation of explorative IT capability on green innovation and environmental regulations in enhancing organizational performance	44

Linking absorptive capacity to project success via mediating role of customer knowledge management capability: the role of environmental complexity	43
The influence of CSR on enterprise value: the case of China’s real estate industry	43
Knowledge management processes toward organizational performance – a knowledge-based view perspective: an analogy of emerging and developing economies	42
The impact of leadership competences, organizational learning and organizational innovation on business performance	41
Navigating the innovation frontier: ambidextrous strategies, knowledge creation, and organizational agility in the pursuit of competitive excellence	41
Artificial intelligence and sustainable performance: identifying the pivotal role of green intellectual capital and green innovation	41
Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter?	41
Big data analytics adoption success: value chain process-level perspective	41
Identifying characterizations of BPM methodology in hotel industry: evidence from listed hotel companies in Egypt	40
Developing organizational performance through talent management practices: employee satisfaction’s mediating role in learning organizations	40
A novel approach for managing change in warehouse processes via integration of business process re-engineering and interval-valued hesitant fuzzy DEMATEL	38
Balancing exploration and exploitation: investigating the nexus of entrepreneurial orientation, disruptive innovation and digitalization strategy	38
The entrepreneurial accompaniment process and the importance of context	37
Graphics based business process harnessing tools, advancing digital maturity of business	37
Increasing the collaboration of data science stakeholders with a knowledge management system	36
Understanding BMI from Industry 4.0, knowledge management and market uncertainty perspective	36
Digital innovation and automation of business processes using quick response code: advancing the means-end chain theory	35
Are all cracks bad? The influences of top management team relationship-related versus task-related demographic faultlines on corporate digital transformation	34
Necessary conditions for supply chain resilience and viability: the roles of digital transformation and intelligence integration in emerging markets	33
A decision support framework to improve the business performance of e-commerce retailers and logistics providers through reverse logistics strategies selection	33
Knowledge identification for open innovation: a case study of biotechnology firms	32
The influence of digital innovation ecosystem of high-end equipment manufacturing on the intelligent maturity of enterprise – an empirical study on the configuration of the “three-layer core-periphery	32
Resilience capabilities and performance dimensions of manufacturing supply chains in a developing economy	31
Assessing business process orientation using multi-criteria decision-making	31
New-venture gestation processes amid Covid-19 pandemic: antecedents of Saudi female nascent entrepreneurs	30
E-invoicing process reengineering: a case study	30
Developing a business intelligence tool for sustainability management	30
Steps and theories towards more effective business case processes within existing organisations: an inter-disciplinary systematic literature review	30
Retraction notice: Signifying the relationship between counterproductive work behavior and firm’s performance: the mediating role of organizational culture	30
Ownership concentration and SME IPO underpricing in India – moderating impact of board monitoring and resource provision role	29
A data-driven problem-solving approach to performance improvement in healthcare systems: a case study in Tehran heart center hospital	28
The composite approach as a hybrid approach to business process modeling: proposition and empirical evaluation	28
Leadership adaptation and business process management in the age of generative AI: evidence from UK pharmaceuticals	28
The impact of the interaction of independent and cooperative innovation on firm digitization: the moderating role of managerial discretion	28
Adoption of artificial intelligence and big data analytics: an organizational readiness perspective of the textile and garment industry in Bangladesh	27
Key facilitators to continuous improvement: a Spanish insight	27
Harnessing artificial intelligence for operational excellence: pathways to a circular economy	27
The four Ps of closed-loop manufacturing: a hybrid SEM-ANN model for optimizing sustainable performance	27
Human-centric BPM: employee exploitation effects on knowledge-sharing behavior and CWB: a dual-path model and its consequences	26
Mapping business process outsourcing and innovation towards a future research	26
Indonesian organization digital innovation: the influence of business process management capabilities	26
Configuring optimal contextual performance and task performance in offshore business processing organizations	25
Research on the correlation between the degree of digitization of manufacturing process links and economic benefits	25
Impact of patent infringement damages on firms' innovation performance: the moderating effects of patent-intensive industries	25
Cross-functional integration 4.0 in product development processes: a case study in the heavy vehicle sector	25
Value proposition-driven reconfiguration of business models in dynamic industries: a design-science approach	25
Retraction notice: Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?	25
Management control systems for process orientation: the role of diagnostic, interactive and cultural controls	25
Harnessing knowledge management for enhanced performance: the mediating roles of market orientation and customer relationship capability in e-commerce	24
Family management and digital transformation: evidence from Chinese specialized, refined, differential and innovational enterprises	24

How to build responsive service processes in German banks: the role of process documentation and the myth of automation	24
The link between transformational leadership and the EFQM model elements	24
A machine learning-based human resources recruitment system for business process management: using LSA, BERT and SVM	23
How does supply chain digitalization affect supply chain transparency? The roles of supply chain collaboration and cross-organizational governance	23
Interoperability approaches of blockchain technology for supply chain systems	23
“The dark spiral: exploring the impact of employee exploitation on cutting corners, unraveling the link through negative emotions and moral disengagement”	22
The transformative impact of AI on knowledge management processes	22
Supply chain digitalization and sports industry performance in Chinese context: a mediated moderated model	22
Logistics 4.0 for supply chain performance: perspectives from a retailing case study	22
Retraction notice: The critical human behavior factors and their impact on knowledge management system–cycles	22
How managers’ digital literacy promotes ambidexterity innovation: the serial mediating role of knowledge re-orchestration and digital capabilities	22
How digital transformation mindfulness affects digital business model innovation: the moderating role of digital orientation	22
The dark side of big data organizational environments: beyond data stressors – a transactional theory of stress and coping perspective	21
Predicting the performance of industrial enterprises through ICT-enabled processes: the interplay of staff capacity and organizational commitment	21
Five guidelines to improve context-aware process selection: an Australian banking perspective	21
Combining business process management and lean manufacturing to improve information and documentation flows: a case study	21
Retraction notice: Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter?	21
Green intellectual capital disclosure, CEO gender and corporate performance: an analysis of Italian listed companies	21
Retraction notice: How perceived information transparency and psychological attitude impact on the financial well-being: mediating role of financial self-efficacy	20
How business process management culture supports digital innovation: a quantitative assessment	20
Driving service quality to digital success in operations through IoT adoption: insights from manufacturing and logistics services	20
Top management teams' digital experience and innovation efficiency: evidence from China	20
Fostering hotel ambidexterity through knowledge-sharing culture and knowledge-sharing behavior: a study of the hospitality sector in Pakistan	20
A novel approach for analysis of firm-level innovation strategies	19
Does environmental uncertainty drive the use of management control systems and innovation?	19
The effects of organizational learning on innovation and performance of venture capital-backed firms: the moderating effect of syndication	19
Identification and assessment of risks related to digitalization in Indian construction: a quantitative approach	19
Double-edged sword effects of green HRM on employee organizational citizenship behavior for the environment: interactive effects and mediation mechanisms	19
How does strategic deviation affect firm performance? The roles of financing constraints and institutional investors	19
Drivers of platform ecosystem adoption: does innovation capability translate these drivers into improved firm performance	19
Understanding knowledge leadership in improving team outcomes in the health sector: a Covid-19 study	18
AI-driven knowledge and intelligence: a strategic framework for competitive advantage in tourism and hospitality industry	18
The use of management information in process innovation: effects of knowledge conversion by socialization	18
Investigating business process changes: a framework for identifying outdated process models	18
From engineering change to enterprise change management: leveraging the potentials of IT integration in change management processes	18
Technology deployment and SME sustainability: the moderated mediation effect of innovation strategy and SME performance	18
Proposal of BPMN extension with a view to effective modeling of clinical pathways	17
The interplay of circular and digital capabilities in driving sustainable supply chain performance: a mixed-methods study of Indian SMEs	17
The performance payoff: why audit quality, business processes and internal controls matter	17
An experimental investigation of BPMN-based corporate communications modeling	16
Supply chain agility: a multiple case study on the interplay between flexibilities and strategic orientations	16
Building enterprise innovation resilience (EIR) through strategic philanthropy (SP): a stakeholder coexistence perspective	16
A holistic analysis of maritime logistics process in fuzzy environment in terms of business process management	16
The role of knowledge management to improve organizational performance through organizational ambidexterity within the uncertainties	16
Learning before, during and after entrepreneurial failure	16
Big data analytics capabilities and green supply chain performance: investigating the moderated mediation model for green innovation and technological intensity	15
Blockchain adoption for enhancing value chain governance	15
A visual approach to support process analysts in working with process improvement opportunities	15
Linking green intellectual capital and sustainable performance through a meta-analysis synthesis	15
Reconfiguring international manufacturing networks in times of uncertainty: towards a new theoretical framework	15
The mediating role of social dynamics in the influence of absorptive capacity and tacit knowledge sharing on project performance	15
Robotic process automation deployments: a step-by-step method to investment appraisal	15
The role of organizational performance in sustaining competitive advantage through reverse logistics activities	15
The trade-off between innovation value and risk: the roles of external venture capital and internal innovation assets	15
Comparative analysis of selected process maturity assessment models applied in the public sector	15
Interplay in management practices, innovation, business environment, degree of competition and environmental policies: a comparative study	15
Empowering sustainability through digital transformation: the bridging power of digital capabilities and innovation	14
When do we share knowledge? A mixed-methods study of helping behaviors and HR management practices	14
Advancing the software development process through the development of technology-enabled dynamic capabilities in a project-based firm: insights from action design research	14
Crafting an organizational strategy for the new era: a qualitative study of artificial intelligence transformation in a homegrown Singaporean hotel chain	14
Patterns for modeling process variability in a healthcare context	14
Beyond technology: the role of stakeholder influence and organizational politics in ERP readiness	14
Elevating excellence: a standardized process of training and development for private sector educational SMEs	14
Exploring barriers to collaborative innovation in supply chains – a study of a supplier and two of its industrial customers	14
Harnessing artificial intelligence in the public sector: the critical role of strategic foresight in driving performance	14
Revealing the digital transformation, uncovering hidden process dimensions of education	14
Guest editorial: Business process management in the digital transformation era: new frontiers, challenges and opportunities	14
Navigating digital transformation: the critical role of knowledge sharing and digital transformational leadership in boosting innovation capability in Sub-Saharan Africa	13
Green creativity and business sustainability: the influence of dynamic capabilities, technology adoption, business strategies and knowledge management	13
Digital transformation and export performance: a process mechanism of firm digital capabilities	13
Improving processing efficiency through workflow process reengineering, simulation and value stream mapping: a case study of business process reengineering	13
Assessing sustainability risks in last mile delivery of B2C E-commerce: a Delphi study	13
Harnessing digital transformation and ESG performance for innovation, competitiveness and financial success: insights from European multinationals	13
The impact of national technological capabilities on foreign direct investment inflows: an empirical analysis	13
Organizational resilience and agility as drivers of process management maturity: the role of Esprit de Corps and managerial commitment	13
Synergizing flexible work arrangements with learning organizations: a bibliometric analysis and strategic research agenda	13
Exploring the artificial intelligence integration in top management team decision-making: an empirical analysis	13
Achieving green innovation performance through divergent internal and external digitalization pathways: the mediating role of knowledge management	13
Identifying the factors influencing enterprise digital transformation intention: an empirical study based on net effects and joint effects	12
Best practices in packaging design. A proposal for a model to evaluate their overall impact on sustainability	12

Enterprise-wide risk management in higher education: beyond the paradigm of managing risk by categories	12
The role of industry 4.0 and ambidexterity on the SCM-SME performance link: Australia evidence	12
Knowledge-based resilience and robustness of travel agencies in facing tourism supply chain disruptions	12
Navigating through processes: a bibliometric landscape of BPM in human resources	12
Knowledge management capability and organizational performance: a moderated mediation model of environmental dynamism and opportunity recognition	12
Exploring the ethical implications of AI in talent management: perspectives from medium and large enterprises	12
Increasing the organizational performance of online sellers: the powerful back-end management systems	12
Digital twins in supply chain management: a review of their role in boosting operational efficiency	12
How green training drives green process innovation and green product innovation: testing the underlying mechanisms	12
Laying the ground for future cross-organizational process mining research and application: a literature review	12
Can big data analytics capabilities promote a competitive advantage? Green radical innovation, green incremental innovation and data-driven culture in a moderated mediation model	12
Business process improvement opportunities and redesign options: a systematic literature review	12
Inhibitory influence of supply chain digital transformation on bullwhip effect feedback difference	12
Regional innovation policy mix complexity and enterprise technology innovation: evidence from China	11
Enhancing decision-making of IT demand management with process mining	11
Platform digitization capability and organizational resilience: examining the roles of resource reconfiguration and environmental munificence	11
Links between components of business continuity management: an implementation perspective	11
Dual impact of AI on business processes: fuzzy TOPSIS prioritization and theoretical framework for strategic adoption	11
Perceived uncertainty and multiple embeddedness of digital startups	11
Mediation approach of knowledge management process towards supply chain performance under green technology: an empirical analysis	11
Cloud infrastructure enhancing product competitive advantage of tourism SMEs on online consumption values of tourists	11
Human resources practices as a moderator for inculcating lean thinking in IT organizations – an empirical approach	11
How 3D printing enables sustainable supply chain business processes: case studies of manufacturing firms	11
Continuous service-based process monitoring using Pareto analysis and start-end case diagram	11
Managing environmental sustainability in customer experience processes: A multi-stakeholder analysis within the food delivery ecosystem	11
Unlocking the power of supply chain innovativeness: a meta-analysis of performance drivers across national, industry and firm contexts	11
Retraction notice: Impact of online customer reviews and deep learning on product innovation empirical study on mobile applications	10
Alliance management capability and platform business model innovation of SMEs: findings from SEM and fsQCA	10
The road to integration: mapping barriers and challenges in AI implementation processes within KMSs	10
Do competitive strategies affect working capital management efficiency?	10
Artificial intelligence to counteract “KPI overload” in business process monitoring: the case of anti-corruption in public organizations	10
Do you want to continue? The effect of communication and knowledge sharing on franchisee’s intention to continue	10
Exploring Savico’s journey: dynamic capabilities and Industry 4.0 integration in organisation–industry actor relationships	10
The effects of digital transformation on exploitation and exploration: does technological diversity matter?	10
A model of barriers, drivers, government responses, recovery expectations and expected future changes in SME performance: digitalisation as a moderator	10
Perceived quality in Fintech services: expanding UTAUT2 and the Delone and McLean Information System Success Models	10
Compensation incentives, geographical distance, and the successful exit of indirect CVCs	10
Design principles for patient flow improvement in care pathways: a paradox theory perspective	10
Does blockchain adoption engender environmental sustainability? The mediating role of customer integration	10
Ensuring firm resilience by navigating the complexity of emergent and context-driven supply chain uncertainties and disruptions in developing economies	10
SME supply chain resilience in disruptive times: the effects of supply chain robustness, access to government assistance and disruption intensity	10
Relationships between leadership and culture, human resources and process improvement in lean healthcare	10
Managing supply chain disruptions in pharmaceutical distribution: the roles of disruption orientation and mitigation strategies	9
Impact of digital platform capability on innovation performance: the serial mediation effects of external knowledge search and resource bricolage	9
Exploring the relationships between digital transformation, organizational slack and business performance: a configurational approach	9
Exploring the role of potential knowledge sources for the fuzzy-front end of the new product development (NPD) – bridging the knowledge gaps	9
Do we need another new product development maturity model? Literature review and prescriptive extension	9
Unlocking the potential of digital innovations on BPM: a bibliometric and systematic literature review	9
Linking digital transformation with supply chain intelligence integration and carbon performance: does business model innovation matter?	9
Digital transformation and value co-creation in state-owned manufacturing enterprises: a hypernetwork perspective	9
Reinforcing resilience on the supply side: the role of supplier capabilities	9
Leveraging technological readiness and knowledge sources for green innovation: a resource orchestration perspective	9
Improving care pathways through BPM and telemedicine: an Italian study	9
Unpacking synergistic dynamics between corporate governance and CSR – the role of stakeholder salience	9
Investigating the factors influencing ease of doing business in Gilan province	9
Strengthening green competitive advantage through organizational learning and green marketing capabilities in a big data environment: a moderated-mediation model	9
Understanding the process dynamics of innovation financing: evidence from equity crowdfunding in Italy	9
Mapping the risks in technology integration for sustainable outcomes	9
The synergy effect of digitization and servitization on enterprise resilience: a fuzzy-sets QCA approach	9
Optimizing agricultural downstream supply chain: addressing information asymmetry and losses	9
Leveraging big data analytics capability for firm performance: the moderating role of data governance	9
Process management: systematic review of determining factors for automation	8
The use of business and technology management (BTM) integrated practice in business development initiatives – an ADR cycle	8
Investigating customers’ purchase intentions for electric vehicles with linkage of theory of reasoned action and self-image congruence	8
Ctrl+Alt+Sustain: the role of algorithmic and organisational trust in sustainable digital transformation	8
Retraction notice: Using e-wallet for business process development: challenges and prospects in Malaysia	8
Profit meets purpose: a meta-analysis of impact of corporate sustainability on firm performance	8
Strategic justification of integrated resource planning tools in organizations	8
Technological innovations for sustainable business success: enhancing processes and performance	8
Wheeling towards sustainability: the nexus of external pressures, green innovation and circular supply chain excellence	8
Factors affecting organisations' supply chain agility and competitive capability	8
A hermeneutic research on project management approaches applied in a business process re-engineering project	8
Knowledge management–performance nexus: Mediating effect of motivation and innovation	8
The influencing factors of financial shared service implementation from a dynamic perspective	8
Exploration and prioritization of crucial factors of artificial intelligence adoption in credit risk scoring: using the fuzzy analytical hierarchical process	8
Big data analytics capabilities and supply chain performance: testing a moderated mediation model using partial least squares approach	8
Digital platforms as dynamic capability infrastructures: orchestrating open innovation and business process management in global technology firms	8
Nexus of knowledge oriented leadership and knowledge worker performance in Chinese higher education institutions: a post-pandemic behavioral analysis	8
Relationship between trust, the investment model and logistics performance in supply chain management	7
Business processes for data monetization: an exploratory analysis and proposition of design patterns	7
Retraction notice: A nexus between macroeconomic dynamics and trade openness: moderating role of institutional quality	7
Leveraging AI for geo-economic decisions: navigating the nexus between business process management, knowledge management and business intelligence practices	7
Supply chain collaboration, agility and firm performance: a case of manufacturing SMEs in India	7
Corrigendum: Enhancing employer branding in startups through job autonomy and intrinsic motivation: the role of gamification	7
How blockchain technology supports the business processes of clinical trials: a systematic review	7
Change-driven process management: exploring a new process paradigm adaptable to societal changes	7
Tacit knowledge management process, product innovation and organizational performance: exploring the role of affective trust and task efficiency	7
Artificial intelligence innovation, innovation niches and entrepreneurial performance: the curvilinear role of open innovation	7
The impact of industrial Internet of things on sustainable performance: the indirect effect of supply chain visibility	7
Supply chain plasticity and resilience: unpacking the power of learning and adaptation in Ghana's manufacturing industry	7
Does digitalization necessarily flatten organizations? A transaction cost perspective on structural change	7
Big data analytics for supply chain risk management: research opportunities at process crossroads	7
Driving circular economy through business intelligence: managing complexity via innovation culture and effective decision-making	7
What is the role of cross-ownership in corporate digital innovation: “stepping stone” or “hindrance”?	7
Green supply chain management and sustainable performance: exploring the role of green ambidexterity innovation and top management environmental awareness	7