Business Process Management Journal

Article	Citations
Lies behind the green: can business strategy lead to greenwashing?	122
Revisiting the ability of research and development activities to improve value relevance	105
The collaborative agglomeration of industries and the realization of the digital economy on the green high-quality development of cities	91
Implementing total quality management in a virtual organisation: thoughts and lessons from an interventionist approach	90
Functional heterogeneity in digital entrepreneurial teams and pivoting: the role of digital agility	67
PYP4Training: designing digital games for business process training	58
The spectrum of blockchain adoption for developing business model innovation	52
Framework for cloud product lifecycle management system: a case study of an automotive industry	52
Examination of the effects of value creation, intellectual property and organizational creativity on artificial intelligence focused enterprises	50
Navigating the moral maze: a literature review of ethical values in business process management	50
Organizational culture, knowledge sharing and organizational performance: a multi-country study	50
How sustainability committees moderate the link between ESG performance and environmental innovation in European firms?	48
Digitalization strategies and evaluation of maritime container supply chains	44
The influence of BPM-supportive culture and individual process orientation on process conformance	44
Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter?	42
Enhancing sales and operations planning maturity: an integrative model for food supply chains in global networks	35
Retraction notice: The effect of a separate risk management committee (RMC) towards firms’ performances on consumer goods sector in Malaysia	34
Knowledge management processes toward organizational performance – a knowledge-based view perspective: an analogy of emerging and developing economies	34
Linking absorptive capacity to project success via mediating role of customer knowledge management capability: the role of environmental complexity	33
The influence of CSR on enterprise value: the case of China’s real estate industry	32
Big data analytics adoption success: value chain process-level perspective	31
A strategic approach to sustainable agricultural tourism “case study of Al-Ahsa, Saudi Arabia”	30
Are all cracks bad? The influences of top management team relationship-related versus task-related demographic faultlines on corporate digital transformation	29
Developing organizational performance through talent management practices: employee satisfaction’s mediating role in learning organizations	29
The impact of leadership competences, organizational learning and organizational innovation on business performance	29

Navigating the innovation frontier: ambidextrous strategies, knowledge creation, and organizational agility in the pursuit of competitive excellence	29
Increasing the collaboration of data science stakeholders with a knowledge management system	28
Components to foster organizational resilience in tourism SMEs	28
The influence of digital innovation ecosystem of high-end equipment manufacturing on the intelligent maturity of enterprise – an empirical study on the configuration of the “three-layer core-periphery	28
Knowledge identification for open innovation: a case study of biotechnology firms	28
Steps and theories towards more effective business case processes within existing organisations: an inter-disciplinary systematic literature review	28
Assessing business process orientation using multi-criteria decision-making	28
Graphics based business process harnessing tools, advancing digital maturity of business	27
Identifying characterizations of BPM methodology in hotel industry: evidence from listed hotel companies in Egypt	25
The entrepreneurial accompaniment process and the importance of context	24
Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?	24
A novel approach for managing change in warehouse processes via integration of business process re-engineering and interval-valued hesitant fuzzy DEMATEL	24
Understanding BMI from Industry 4.0, knowledge management and market uncertainty perspective	23
Digital innovation and automation of business processes using quick response code: advancing the means-end chain theory	23
Resilience capabilities and performance dimensions of manufacturing supply chains in a developing economy	23
Balancing exploration and exploitation: investigating the nexus of entrepreneurial orientation, disruptive innovation and digitalization strategy	23
Retraction notice: Signifying the relationship between counterproductive work behavior and firm’s performance: the mediating role of organizational culture	22
A data-driven problem-solving approach to performance improvement in healthcare systems: a case study in Tehran heart center hospital	22
Key facilitators to continuous improvement: a Spanish insight	21
The composite approach as a hybrid approach to business process modeling: proposition and empirical evaluation	21
Ownership concentration and SME IPO underpricing in India – moderating impact of board monitoring and resource provision role	21
How to make it stick? Institutionalising process improvement initiatives	20
Human-centric BPM: employee exploitation effects on knowledge-sharing behavior and CWB: a dual-path model and its consequences	20
The impact of the interaction of independent and cooperative innovation on firm digitization: the moderating role of managerial discretion	20
The four Ps of closed-loop manufacturing: a hybrid SEM-ANN model for optimizing sustainable performance	20
Do enabling management control systems stimulate innovation?	19
Adoption of artificial intelligence and big data analytics: an organizational readiness perspective of the textile and garment industry in Bangladesh	19
New-venture gestation processes amid Covid-19 pandemic: antecedents of Saudi female nascent entrepreneurs	19
Towards the assessment of business process knowledge intensity – a systematic literature review	18
Management control systems for process orientation: the role of diagnostic, interactive and cultural controls	18
How digital transformation mindfulness affects digital business model innovation: the moderating role of digital orientation	18
Developing a business intelligence tool for sustainability management	18
Research on the correlation between the degree of digitization of manufacturing process links and economic benefits	18
Family management and digital transformation: evidence from Chinese specialized, refined, differential and innovational enterprises	18
Impact of supply chain performance on organizational performance mediated by customer satisfaction: a study of dairy industry	18
Cross-functional integration 4.0 in product development processes: a case study in the heavy vehicle sector	18
Interoperability approaches of blockchain technology for supply chain systems	17
Logistics 4.0 for supply chain performance: perspectives from a retailing case study	17
Value proposition-driven reconfiguration of business models in dynamic industries: a design-science approach	17
Harnessing knowledge management for enhanced performance: the mediating roles of market orientation and customer relationship capability in e-commerce	17
Impact of patent infringement damages on firms' innovation performance: the moderating effects of patent-intensive industries	16
“The dark spiral: exploring the impact of employee exploitation on cutting corners, unraveling the link through negative emotions and moral disengagement”	16
Supply chain digitalization and sports industry performance in Chinese context: a mediated moderated model	15
Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing	15
The link between transformational leadership and the EFQM model elements	15
How to build responsive service processes in German banks: the role of process documentation and the myth of automation	15
A method for integrated business process modeling and ontology development	15
Configuring optimal contextual performance and task performance in offshore business processing organizations	15
Green intellectual capital disclosure, CEO gender and corporate performance: an analysis of Italian listed companies	14
Mapping business process outsourcing and innovation towards a future research	14

Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter?	14
A machine learning-based human resources recruitment system for business process management: using LSA, BERT and SVM	14
Retraction notice: Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?	14
Retraction notice: Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter?	13
Impact of perceived organizational support and green transformational leadership on sustainable organizational performance: a SEM approach	13
Fostering hotel ambidexterity through knowledge-sharing culture and knowledge-sharing behavior: a study of the hospitality sector in Pakistan	13
The bright and dark sides of green customer integration (GCI): evidence from Chinese manufacturers	13
The effects of organizational learning on innovation and performance of venture capital-backed firms: the moderating effect of syndication	13
Does environmental uncertainty drive the use of management control systems and innovation?	13
Double-edged sword effects of green HRM on employee organizational citizenship behavior for the environment: interactive effects and mediation mechanisms	13
Retraction notice: How perceived information transparency and psychological attitude impact on the financial well-being: mediating role of financial self-efficacy	13
Top management teams' digital experience and innovation efficiency: evidence from China	13
Combining business process management and lean manufacturing to improve information and documentation flows: a case study	13
Identification and assessment of risks related to digitalization in Indian construction: a quantitative approach	13
Proposal of BPMN extension with a view to effective modeling of clinical pathways	12
Corporate governance and business performance of hotels in Western Australia: analysis of market orientation as a mediator	12
Modelling of interrelationships amongst enterprise and inter-enterprise information system barriers affecting digitalization in electronics supply chain	12
The role of knowledge management to improve organizational performance through organizational ambidexterity within the uncertainties	12
Understanding knowledge leadership in improving team outcomes in the health sector: a Covid-19 study	12
Supply chain agility: a multiple case study on the interplay between flexibilities and strategic orientations	12
Five guidelines to improve context-aware process selection: an Australian banking perspective	12
How business process management culture supports digital innovation: a quantitative assessment	12
A holistic analysis of maritime logistics process in fuzzy environment in terms of business process management	12
An experimental investigation of BPMN-based corporate communications modeling	12
How does strategic deviation affect firm performance? The roles of financing constraints and institutional investors	12
Investigating business process changes: a framework for identifying outdated process models	12
Drivers of platform ecosystem adoption: does innovation capability translate these drivers into improved firm performance	12
The use of management information in process innovation: effects of knowledge conversion by socialization	12
Learning before, during and after entrepreneurial failure	11
The trade-off between innovation value and risk: the roles of external venture capital and internal innovation assets	11
Comparative analysis of selected process maturity assessment models applied in the public sector	11
The role of organizational performance in sustaining competitive advantage through reverse logistics activities	11
Big data analytics capabilities and green supply chain performance: investigating the moderated mediation model for green innovation and technological intensity	11
Revitalising project management office operations in an engineering-service contractor organisation: a key performance indicator based performance management approach	11
A visual approach to support process analysts in working with process improvement opportunities	11
A DEA-based comprehensive benchmarking approach for implementing continuous improvement	11
Robotic process automation deployments: a step-by-step method to investment appraisal	11
The mediating role of social dynamics in the influence of absorptive capacity and tacit knowledge sharing on project performance	11
Green creativity and business sustainability: the influence of dynamic capabilities, technology adoption, business strategies and knowledge management	10
Advancing the software development process through the development of technology-enabled dynamic capabilities in a project-based firm: insights from action design research	10
Patterns for modeling process variability in a healthcare context	10
Navigating digital transformation: the critical role of knowledge sharing and digital transformational leadership in boosting innovation capability in Sub-Saharan Africa	10
Crafting an organizational strategy for the new era: a qualitative study of artificial intelligence transformation in a homegrown Singaporean hotel chain	10
Interplay in management practices, innovation, business environment, degree of competition and environmental policies: a comparative study	10
Revealing the digital transformation, uncovering hidden process dimensions of education	10
Adoption of open innovation in the COVID-19 emergency: developing a process-based information coordination system	10
An exploration of green business process maturity based on ecolabels	10
Synergizing flexible work arrangements with learning organizations: a bibliometric analysis and strategic research agenda	10
Exploring the artificial intelligence integration in top management team decision-making: an empirical analysis	10
Elevating excellence: a standardized process of training and development for private sector educational SMEs	10
Harnessing digital transformation and ESG performance for innovation, competitiveness and financial success: insights from European multinationals	9
Exploring barriers to collaborative innovation in supply chains – a study of a supplier and two of its industrial customers	9
Understanding open data business models from innovation and knowledge management perspectives	9
When do we share knowledge? A mixed-methods study of helping behaviors and HR management practices	9
Improving processing efficiency through workflow process reengineering, simulation and value stream mapping: a case study of business process reengineering	8
Enterprise-wide risk management in higher education: beyond the paradigm of managing risk by categories	8
Increasing the organizational performance of online sellers: the powerful back-end management systems	8
Links between components of business continuity management: an implementation perspective	8
Inhibitory influence of supply chain digital transformation on bullwhip effect feedback difference	8
Laying the ground for future cross-organizational process mining research and application: a literature review	8
The role of industry 4.0 and ambidexterity on the SCM-SME performance link: Australia evidence	8
Regional innovation policy mix complexity and enterprise technology innovation: evidence from China	8
Navigating through processes: a bibliometric landscape of BPM in human resources	8
Identifying the factors influencing enterprise digital transformation intention: an empirical study based on net effects and joint effects	8
Digital transformation and export performance: a process mechanism of firm digital capabilities	8
Managing environmental sustainability in customer experience processes: A multi-stakeholder analysis within the food delivery ecosystem	8
Knowledge management capability and organizational performance: a moderated mediation model of environmental dynamism and opportunity recognition	7
Cloud infrastructure enhancing product competitive advantage of tourism SMEs on online consumption values of tourists	7
Human resources practices as a moderator for inculcating lean thinking in IT organizations – an empirical approach	7
Perceived quality in Fintech services: expanding UTAUT2 and the Delone and McLean Information System Success Models	7
A model of barriers, drivers, government responses, recovery expectations and expected future changes in SME performance: digitalisation as a moderator	7
New goal-oriented requirements extraction framework for e-health services: a case study of diagnostic testing during the COVID-19 outbreak	7
Mediation approach of knowledge management process towards supply chain performance under green technology: an empirical analysis	7
Ensuring firm resilience by navigating the complexity of emergent and context-driven supply chain uncertainties and disruptions in developing economies	7
Compensation incentives, geographical distance, and the successful exit of indirect CVCs	7
Enhancing decision-making of IT demand management with process mining	7
Platform digitization capability and organizational resilience: examining the roles of resource reconfiguration and environmental munificence	7
Continuous service-based process monitoring using Pareto analysis and start-end case diagram	7
Can big data analytics capabilities promote a competitive advantage? Green radical innovation, green incremental innovation and data-driven culture in a moderated mediation model	7
SME supply chain resilience in disruptive times: the effects of supply chain robustness, access to government assistance and disruption intensity	7

Dynamic market complexity and service value advantage: an empirical investigation of business process management	6
Design principles for patient flow improvement in care pathways: a paradox theory perspective	6
Artificial intelligence to counteract “KPI overload” in business process monitoring: the case of anti-corruption in public organizations	6
Learning from sales and operations planning process implementation at ASTRO Inc.	6
Do competitive strategies affect working capital management efficiency?	6
Exploring Savico’s journey: dynamic capabilities and Industry 4.0 integration in organisation–industry actor relationships	6
The effects of digital transformation on exploitation and exploration: does technological diversity matter?	6
Retraction notice: Impact of online customer reviews and deep learning on product innovation empirical study on mobile applications	6
Unpacking synergistic dynamics between corporate governance and CSR – the role of stakeholder salience	6
Do you want to continue? The effect of communication and knowledge sharing on franchisee’s intention to continue	6
A survey on business process view integration: past, present and future applications to blockchain	6
Relationships between leadership and culture, human resources and process improvement in lean healthcare	6
Linking digital transformation with supply chain intelligence integration and carbon performance: does business model innovation matter?	6
Unlocking the potential of digital innovations on BPM: a bibliometric and systematic literature review	6
Does blockchain adoption engender environmental sustainability? The mediating role of customer integration	6
Traditional marketing analytics, big data analytics and big data system quality and the success of new product development	5
Retraction notice: Using e-wallet for business process development: challenges and prospects in Malaysia	5
Ctrl+Alt+Sustain: the role of algorithmic and organisational trust in sustainable digital transformation	5
Knowledge management–performance nexus: Mediating effect of motivation and innovation	5
Strategic justification of integrated resource planning tools in organizations	5
Mapping the risks in technology integration for sustainable outcomes	5
Managing supply chain disruptions in pharmaceutical distribution: the roles of disruption orientation and mitigation strategies	5
Leveraging technological readiness and knowledge sources for green innovation: a resource orchestration perspective	5
Impact of digital platform capability on innovation performance: the serial mediation effects of external knowledge search and resource bricolage	5
Exploring the role of potential knowledge sources for the fuzzy-front end of the new product development (NPD) – bridging the knowledge gaps	5
Big data analytics capabilities and supply chain performance: testing a moderated mediation model using partial least squares approach	5
Wheeling towards sustainability: the nexus of external pressures, green innovation and circular supply chain excellence	5
Technological innovations for sustainable business success: enhancing processes and performance	5
Improving care pathways through BPM and telemedicine: an Italian study	5
Implementing halal logistics in a non-Muslim-dominant environment: a proposal for reengineering the business processes in two stages	5
Reinforcing resilience on the supply side: the role of supplier capabilities	5
Exploring the relationships between digital transformation, organizational slack and business performance: a configurational approach	5
Investigating customers’ purchase intentions for electric vehicles with linkage of theory of reasoned action and self-image congruence	5
Factors affecting organisations' supply chain agility and competitive capability	5
Process management: systematic review of determining factors for automation	5
The use of business and technology management (BTM) integrated practice in business development initiatives – an ADR cycle	5
Strengthening green competitive advantage through organizational learning and green marketing capabilities in a big data environment: a moderated-mediation model	5
Investigating the factors influencing ease of doing business in Gilan province	5
Optimizing agricultural downstream supply chain: addressing information asymmetry and losses	5
A hermeneutic research on project management approaches applied in a business process re-engineering project	4
Big data analytics for supply chain risk management: research opportunities at process crossroads	4
What is the role of cross-ownership in corporate digital innovation: “stepping stone” or “hindrance”?	4
Unlocking agility: Trapped in the antagonism between co-innovation in digital platforms, business analytics capability and external pressure for AI adoption?	4
Relationship between trust, the investment model and logistics performance in supply chain management	4
Organization processes and artificial intelligence (AI) for healthcare processes reorganization: a case study	4
Change-driven process management: exploring a new process paradigm adaptable to societal changes	4
Leveraging capabilities for digitally supported process improvement: a framework for combining Lean and ERP	4
Role of collaborative culture and knowledge management process for stimulating radical and incremental innovation: a comparative moderation approach	4
Nexus of knowledge oriented leadership and knowledge worker performance in Chinese higher education institutions: a post-pandemic behavioral analysis	4
Profit meets purpose: a meta-analysis of impact of corporate sustainability on firm performance	4
The impact of industrial Internet of things on sustainable performance: the indirect effect of supply chain visibility	4
Sustainable strategic management: how speed and flexibility drive performance through innovation	4
Business processes for data monetization: an exploratory analysis and proposition of design patterns	4
The effects of green skills and defensive routines on open innovation in textile industry SMEs	4
A dynamic, two-way, individual-level, process-oriented framework for emergent leadership: modeling lateral influence in teams	4
Industry 4.0 and business process management: state of the art and new challenges	4
Decision making performance of business analytics capabilities: the role of big data literacy and analytics competency	4
Role of organizational environment in sustained organizational economic performance	4
Green supply chain management and sustainable performance: exploring the role of green ambidexterity innovation and top management environmental awareness	4
Tacit knowledge management process, product innovation and organizational performance: exploring the role of affective trust and task efficiency	4
Augmenting supply chain resilience through AI and big data	4
How blockchain technology supports the business processes of clinical trials: a systematic review	4
Enhancing employer branding in startups through job autonomy and intrinsic motivation: the role of gamification	4
The impact of business model innovation and knowledge management on firm performance: an emerging markets perspective	4
Supply chain collaboration, agility and firm performance: a case of manufacturing SMEs in India	4
Organizational learning, innovativeness and performance of financial service firms in an emerging market: examining the mediation effects of customer-focused strategy	3
The causal and interactive approach to drive sustainability: role of green dynamic capabilities, ambidextrous green innovation strategy and resource orchestration capability	3
Business and operational excellence at organisational levels: an integrated methodology for self-assessment	3
Cognizant computing + transformative marketing: an intelligent solution for sustainable business development	3
Success of digital marketing model for software development industry: validation of survey based results with case study analysis	3
Business model design and mass customization capability: is supply chain integration a missing link?	3
Knowledge-oriented leadership towards organizational performance: symmetrical and asymmetrical approach	3
Commercialisation of artificial intelligence: a research on entrepreneurial companies with challenges and opportunities	3
Business model innovation in sustainable entrepreneurship: co-evolutionary evidence from small accommodation firms	3
Revolutionizing supply chain management: a critical meta-analysis of empowerment and constraint factors in blockchain technology adoption	3
Open innovation, enterprise value and the mediating effect of ESG	3
Prompt engineering techniques for semantic enhancement in business process models	3
Determining the role of sources of knowledge and IT resources for stimulating firm innovation capability: a PLS-SEM approach	3
Exploring the nonlinear relationship between strategic alliances and entrepreneurial performance in Chinese new ventures: the moderating role of transactive memory systems in entrepreneurial teams	3
Leading from a distance: nurturing trust in virtual and crisis environments	3
Antecedents of organizational citizenship behavior towards the environment in manufacturing organizations: using a structural equation modeling approach	3
How is the textile product development process managed? Exploring multiple dimensions and best practices in different firms of the production chain	3
Analyzing the impact of digital innovation ecosystem on the intelligent development in high-end equipment manufacturing industry: a dynamic QCA analysis	3
Putting boundaries in the middle of business model innovation: A framework to face megatrends in the digital and sustainable landscape	3
Effective implementation of Japanese quality methods during health pandemics	3
The significance of individual, group and future knowledge at a business level through the knowledge-based lens	3
The role of boundary management in open innovation: towards a 3D perspective	3
Conceptual analysis of sensitive business processes	3
Innovation and competitiveness in the industry 4.0 era: the SYNCHRO framework for digital servitization	3
Can high-speed railway promote enterprise ambidextrous innovation: a quasi-natural experiment in China	3
Retraction notice: Spatial spillover effects of technological innovation on total factor energy efficiency: taking government environment regulations into account for three continents	3
Advancing business process management lifecycle implementation through the integration of the design for Six Sigma method	3
AI-driven HR transformation in Chinese automotive industry: strategies and implications	3