Business Process Management Journal

Article	Citations
Supply chain agility: a multiple case study on the interplay between flexibilities and strategic orientations	116
Unleashing the process of Industry 4.0 adoption: a resource-based view and new stakeholder theory approach	90
The social innovation process: exploring the specificities in a developing context	85
Responsible innovation and sustainable competitive advantage: is big data the missing link?	82
Business process redesign towards IoT-enabled context-awareness: the case of a Chinese bulk port	60
Understanding the effectiveness of gamification in an industrial work process: an experimental approach	55
Exploring the nonlinear relationship between strategic alliances and entrepreneurial performance in Chinese new ventures: the moderating role of transactive memory systems in entrepreneurial teams	51
The moderating effect of knowledge-sharing on learning organisation and quality improvement practices	50
The influence of BPM-supportive culture and individual process orientation on process conformance	44
The spectrum of blockchain adoption for developing business model innovation	43
Leading from a distance: nurturing trust in virtual and crisis environments	42
Leveraging technological readiness and knowledge sources for green innovation: a resource orchestration perspective	42
Implementing total quality management in a virtual organisation: thoughts and lessons from an interventionist approach	41
Strengthening green competitive advantage through organizational learning and green marketing capabilities in a big data environment: a moderated-mediation model	41
The role of organizational performance in sustaining competitive advantage through reverse logistics activities	40
A value-driven touchpoints strategy for managing the customer experience process	40
PYP4Training: designing digital games for business process training	39
Better understanding of technology effects in adoption of predictive supply chain business analytics among SMEs: fresh insights from developing countries	39
Exploring the role of potential knowledge sources for the fuzzy-front end of the new product development (NPD) – bridging the knowledge gaps	39
Optimizing agricultural downstream supply chain: addressing information asymmetry and losses	34
The use of management information in process innovation: effects of knowledge conversion by socialization	31
Lies behind the green: can business strategy lead to greenwashing?	29
AI-driven HR transformation in Chinese automotive industry: strategies and implications	28
Business model design and mass customization capability: is supply chain integration a missing link?	28
An experimental investigation of BPMN-based corporate communications modeling	28

Exploring the relationships between digital transformation, organizational slack and business performance: a configurational approach	27
Exploring the nexus of knowledge management, absorptive capacity and corporate sustainable development: the moderating role of information technology (IT)	27
Managing supply chain disruptions in pharmaceutical distribution: the roles of disruption orientation and mitigation strategies	26
Is cloud computing a game-changer for SME financial performance? Unveiling the mediating role of organizational agility through PLS-SEM	26
Reinforcing resilience on the supply side: the role of supplier capabilities	26
Digitalization strategies and evaluation of maritime container supply chains	25
Understanding knowledge leadership in improving team outcomes in the health sector: a Covid-19 study	25
Supply chain agility and firm performance: testing serial mediations in pharmaceutical industry	25
BPM application in clinical process improvement: a women 'hospital case study	25
Antecedents of organizational citizenship behavior towards the environment in manufacturing organizations: using a structural equation modeling approach	23
A process mining impacts framework	23
The critical human behavior factors and their impact on knowledge management system–cycles	22
Knowledge-oriented leadership towards organizational performance: symmetrical and asymmetrical approach	22
A holistic analysis of maritime logistics process in fuzzy environment in terms of business process management	22
Proposal of BPMN extension with a view to effective modeling of clinical pathways	21
Trust-aware process design: the case of GoFood	21
Can high-speed railway promote enterprise ambidextrous innovation: a quasi-natural experiment in China	21
Pathways toward entrepreneurial intention among Malaysian universities’ students	21
Framework for cloud product lifecycle management system: a case study of an automotive industry	21
A multi-objective optimization model for outpatient care delivery with service fairness	20
A DEA-based comprehensive benchmarking approach for implementing continuous improvement	20
The collaborative agglomeration of industries and the realization of the digital economy on the green high-quality development of cities	20
Revisiting the ability of research and development activities to improve value relevance	19
Examination of the effects of value creation, intellectual property and organizational creativity on artificial intelligence focused enterprises	19
Bridging governance gaps: politically connected boards, gender diversity and the ESG performance puzzle in Iberian companies	19
Hybrid RFID-IoT simulation modeling approach for analyzing scrubs’ distribution solutions in operating rooms	19
Mapping the risks in technology integration for sustainable outcomes	19
Adopting Industry 4.0 through absorptive capacity and innovation ambidexterity with the moderation of learning capability	18
Big data analytics capabilities and green supply chain performance: investigating the moderated mediation model for green innovation and technological intensity	18
Retraction notice: Spatial spillover effects of technological innovation on total factor energy efficiency: taking government environment regulations into account for three continents	17
The role of knowledge management to improve organizational performance through organizational ambidexterity within the uncertainties	17
Transformational leadership, ESG performance, corporate reputation and competitive advantage: a serial mediation model	17
Societal impact: leveraging operational excellence in the Iowa prison industries	17
Investigating the factors influencing ease of doing business in Gilan province	16
Navigating the moral maze: a literature review of ethical values in business process management	16
Business continuity management: trends, structures and future issues	16
Impact of digital platform capability on innovation performance: the serial mediation effects of external knowledge search and resource bricolage	16
Does TMT internationalization promote corporate digital transformation? A study based on the cognitive process mechanism	15
Improving the time-based performance of the preparatory stage in textile manufacturing process with value stream mapping	15
Learning before, during and after entrepreneurial failure	15
Functional heterogeneity in digital entrepreneurial teams and pivoting: the role of digital agility	15
How sustainability committees moderate the link between ESG performance and environmental innovation in European firms?	14
Creating AI business value through BPM capabilities	14
Enablers to implement sustainable practices in the service only supply chain: a case of an Indian hospital	13
Improving care pathways through BPM and telemedicine: an Italian study	13
Organizational culture, knowledge sharing and organizational performance: a multi-country study	13
Implementing halal logistics in a non-Muslim-dominant environment: a proposal for reengineering the business processes in two stages	13
Big data analytics adoption success: value chain process-level perspective	12
Equifinal configurations of shaping ambidextrous environmental strategy and the subsequent performance outcome	12
Interplay in management practices, innovation, business environment, degree of competition and environmental policies: a comparative study	12

Toward BPM maturity assessment integrated with BPM implementation and use	12
A strategic approach to sustainable agricultural tourism “case study of Al-Ahsa, Saudi Arabia”	12
Market development strategy and process performance of knowledge-intensive SMEs in the epidemic era: a process-oriented perspective	12
Digitalization adoption for digital economy: an examination of Malaysian small medium-sized enterprises through the technology–organization–environment framework	11
The trade-off between innovation value and risk: the roles of external venture capital and internal innovation assets	11
Supplier concentration and debt maturity structure	11
Business process innovation through digital strategy: unveiling the adoption of big data analytics and the evolution of digital culture	11
BPMN pra GERAL: a framework to translate BPMN to a citizen language	11
Comparative analysis of selected process maturity assessment models applied in the public sector	11
Find the “best evidence” of the relationship between network embeddedness and enterprise disruptive innovation performance	11
A value chain development model for the public sector	11
Managerial ability, overseas investment performance of emerging market countries – based on the perspective of intangible knowledge resources	11
Assessing business process models: a literature review on techniques for BPMN testing and formal verification	10
The influence of CSR on enterprise value: the case of China’s real estate industry	10
Individuals' attitudes about organizational change: relationship between BPM and resistance to change	10
Enhancing sales and operations planning maturity: an integrative model for food supply chains in global networks	10
Should I voice to improve workplace practices?	10
Obtaining secure business process models from an enterprise architecture considering security requirements	10
Navigating the innovation frontier: ambidextrous strategies, knowledge creation, and organizational agility in the pursuit of competitive excellence	10
Process management: systematic review of determining factors for automation	10
Directors' and officers' liability insurance and digital transformation – the mediating role of explorative innovation	10
A visual approach to support process analysts in working with process improvement opportunities	10
An exploration of green business process maturity based on ecolabels	10
Robotic process automation deployments: a step-by-step method to investment appraisal	10
Does knowledge collecting and donating enhance a bank's salesperson performance?	10
Retraction notice: Impacts of monetary instruments on overnight spread under the interest rate corridor framework: evidence from China	10
Increasing customer service competencies of airports: virtual integration competence, warmth and intimacy of artificial intelligence services	10
Leveraging digital transformation on the path to sustainable development: the role of excellence models	10
Exploring the benefits of service productisation: support for business processes	10
Achieving transparency in business processes by developing and implementing ethical climate: an integrated model of ethical leadership and engagement	9
Blockchain-enabled supply chain management: integrated impact on firm performance and robustness capabilities	9
Impact of digital Industry 4.0 innovations on interorganizational value chains: a systematic literature review	9
Linking absorptive capacity to project success via mediating role of customer knowledge management capability: the role of environmental complexity	9
Investigating customers’ purchase intentions for electric vehicles with linkage of theory of reasoned action and self-image congruence	9
Dependence and resource commitment as antecedents of supply chain integration	9
Strategic justification of integrated resource planning tools in organizations	9
A novel approach for a pre-assessment of textile innovation process: innovation gap finder model (IGFM)	9
Critical success factors for change management in business process management	9
A measurement instrument for the “ten principles of good BPM”	9
Retraction notice: Effect of environmental management accounting practices on organizational performance: role of process innovation as a mediating variable	8
Evaluation of critical success determinants to the implementation of additive manufacturing technology in the spare parts supply chain: a grey causal modelling approach	8
One step further: application of metabolomics techniques on the geographical indication (GI) registration process	8
How to conduct successful business process automation projects? An analysis of key factors in the context of robotic process automation	8
Lean Six Sigma financial performance in China and the United States: an international comparative empirical study	8
Research on ecological evaluation of an enterprise open innovation community website	8
The impact of leadership competences, organizational learning and organizational innovation on business performance	8
The use of business and technology management (BTM) integrated practice in business development initiatives – an ADR cycle	8
Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter?	8
Unraveling the trends in business process management: a comprehensive bibliometric analysis of management and business literature	8
Developing organizational performance through talent management practices: employee satisfaction’s mediating role in learning organizations	8
The mediating role of social dynamics in the influence of absorptive capacity and tacit knowledge sharing on project performance	8
Exploring and evaluating the development of an open application programming interface (Open API) architecture for the fintech services ecosystem	8
Revitalising project management office operations in an engineering-service contractor organisation: a key performance indicator based performance management approach	8
Retraction notice: Integrated thinking, earnings manipulation and value creation: Malaysian empirical evidence	8
Linking extra-industry network and organization–stakeholder relationships to SMEs performance through absorptive capacity: interaction effect of outsourcing big data analytics	7
Retraction notice: The effect of a separate risk management committee (RMC) towards firms’ performances on consumer goods sector in Malaysia	7
Factors affecting organisations' supply chain agility and competitive capability	7
Integrated thinking, earnings manipulation and value creation: Malaysian empirical evidence	7
Strategy on development of innovative ecosystem in customer values	7
Designing a hybrid organization structure based on competences: the importance of the organizational structure	7
Retraction notice: Organizational learning, innovativeness and performance of financial service firms in an emerging market: examining the mediation effects of customer-focused strategy	7
Knowledge management processes toward organizational performance – a knowledge-based view perspective: an analogy of emerging and developing economies	7
Design principles for process improvement and innovation systems	7
Making knowledge management transparent: a new perspective on KM processes integration in the organizational framework	7
The impact of CEO overconfidence on digital transformation in specialized, refined, distinctive and innovative enterprises: evidence from China	7
ESG performance and firms' innovation efficiency: the moderating role of state-owned firms and regional market development	6
Combating green innovation in Italian luxury hotels: combination of social cognitive theory and natural resource-based view	6
Developing the framework of blockchain-enabled agri-food supply chain	6
Big data analytics capabilities and supply chain performance: testing a moderated mediation model using partial least squares approach	6
Modeling organizational resilience in maritime business: an ISM and MICMAC approach	6
Impact of digital capability on firm resilience: the moderating role of coopetition behavior	6
Traditional marketing analytics, big data analytics and big data system quality and the success of new product development	6
Knowledge management–performance nexus: Mediating effect of motivation and innovation	6
Exploring the connections between DNA, cultural intelligence and knowledge dynamics in multicultural business environments	5
The influence of digital innovation ecosystem of high-end equipment manufacturing on the intelligent maturity of enterprise – an empirical study on the configuration of the “three-layer core-periphery	5
Steps and theories towards more effective business case processes within existing organisations: an inter-disciplinary systematic literature review	5
Industry 4.0 and business process management: state of the art and new challenges	5
Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?	5
Digital innovation in software SMEs: the synergy of digital entrepreneurship opportunities, knowledge generation and market-sensing capabilities via moderated–mediation approach	5
Green supply chain management as a pathway to sustainable operations in the post-COVID-19 era: investigating challenges in the Chinese scenario	5

Leveraging capabilities for digitally supported process improvement: a framework for combining Lean and ERP	5
Decoding the multifaceted just transition: from the organizational commitment to environmental issues toward investments and expected outcomes	5
The entrepreneurial accompaniment process and the importance of context	5
Impact of online customer reviews and deep learning on product innovation empirical study on mobile applications	5
Role of collaborative culture and knowledge management process for stimulating radical and incremental innovation: a comparative moderation approach	5
Wheeling towards sustainability: the nexus of external pressures, green innovation and circular supply chain excellence	5
Knowledge identification for open innovation: a case study of biotechnology firms	5
Best practices of business process improvement: towards a representation on top of the Quintessence kernel	5
Talent management processes and outcomes in a virtual organization	5
Methods that bridge business models and business processes: a synthesis of the literature	5
A validated business process modelling success factors model	5
Identifying characterizations of BPM methodology in hotel industry: evidence from listed hotel companies in Egypt	5
Impact of high-performance work practices in human resource management of health dispensaries in Qassim Region, Kingdom of Saudi Arabia, towards organizational resilience and productivity	5
Enhancing supply chain resilience with supply chain governance and finance: the enabling role of digital technology adoption	4
Nexus of knowledge oriented leadership and knowledge worker performance in Chinese higher education institutions: a post-pandemic behavioral analysis	4
Internal factors affecting the financial performance of an organisation's business processes	4
Elevating excellence: a standardized process of training and development for private sector educational SMEs	4
What is the role of cross-ownership in corporate digital innovation: “stepping stone” or “hindrance”?	4
Graphics based business process harnessing tools, advancing digital maturity of business	4
Role of organizational environment in sustained organizational economic performance	4
A hermeneutic research on project management approaches applied in a business process re-engineering project	4
Unlocking agility: Trapped in the antagonism between co-innovation in digital platforms, business analytics capability and external pressure for AI adoption?	4
Industry 4.0 and business models: a bibliometric literature review	4
The impact of big data analytics capabilities on green supply chain performance: is green supply chain innovation the missing link?	4
A novel approach for managing change in warehouse processes via integration of business process re-engineering and interval-valued hesitant fuzzy DEMATEL	4
When do we share knowledge? A mixed-methods study of helping behaviors and HR management practices	4
Revolutionizing HRM: a review of human-robot collaboration in HRM functions and the imperative of change readiness	4
End users' resistance behaviour paradigm in pre-deployment stage of ERP systems: evidence from Bangladeshi manufacturing industry	4
The strategic choice of contract types in business process outsourcing	4
Barriers to manufacturing integrated circuit chips in the Indian semiconductor manufacturing industry using the grey influence analysis (GINA)	4
Does environmental knowledge and performance engender environmental behavior at airports? A moderated mediation effect	4
Can digital transformation promote the turnaround of declining firms? Empirical evidence from Chinese listed companies	4
Developing a decision model for risks associated with using social media in operation and supply chain management	4
Retraction notice: Using e-wallet for business process development: challenges and prospects in Malaysia	4
Intellectual capital components and entrepreneurial orientation: the mediating role of absorptive capacity	3
Intertwining entrepreneurial motivation and the global mindset: a look into entrepreneurial profiles and business outcomes	3
Decision making performance of business analytics capabilities: the role of big data literacy and analytics competency	3
Profit meets purpose: a meta-analysis of impact of corporate sustainability on firm performance	3
Advancing the software development process through the development of technology-enabled dynamic capabilities in a project-based firm: insights from action design research	3
Enhancing supply chain resilience through supervised machine learning: supplier performance analysis and risk profiling for a multi-class classification problem	3
Understanding BMI from Industry 4.0, knowledge management and market uncertainty perspective	3
Components to foster organizational resilience in tourism SMEs	3
Redefining supply chain sustainability: introducing the context of extreme weather events	3
Supply chain collaboration, agility and firm performance: a case of manufacturing SMEs in India	3
Are all cracks bad? The influences of top management team relationship-related versus task-related demographic faultlines on corporate digital transformation	3
Digital innovation and automation of business processes using quick response code: advancing the means-end chain theory	3
Retraction notice: Designing business intelligence (BI) for production, distribution and customer services: a case study of a UAE-based organization	3
Analyzing how COVID-19 moderates the relationship between organizational learning capabilities, technological innovation, supply chain management and enterprise performance in the automobile industry	3
Increasing the collaboration of data science stakeholders with a knowledge management system	3
Impact of ESG ratings on carbon emission reduction performance in context of green development—evidence from Chinese manufacturing listed enterprises	3
Revealing the digital transformation, uncovering hidden process dimensions of education	3
Big data analytics for supply chain risk management: research opportunities at process crossroads	3
Electronic procurement adoption and procurement performance: does institutional quality matter?	3
Adoption of open innovation in the COVID-19 emergency: developing a process-based information coordination system	2
Patterns for modeling process variability in a healthcare context	2
Assessing business process orientation using multi-criteria decision-making	2
Digitalization capability and digital product and service innovation performance: empirical evidence from China	2
Green supply chain management and sustainable performance: exploring the role of green ambidexterity innovation and top management environmental awareness	2
Unveiling how business process management capabilities foster dynamic decision-making for effectiveness of sustainable digital transformation	2
The composite approach as a hybrid approach to business process modeling: proposition and empirical evaluation	2
Corporate digitalization, managerial power distance and corporate sustainability performance: evidence from China	2
Change-driven process management: exploring a new process paradigm adaptable to societal changes	2
Resilience capabilities and performance dimensions of manufacturing supply chains in a developing economy	2
The impact of industrial Internet of things on sustainable performance: the indirect effect of supply chain visibility	2
Exploring barriers to collaborative innovation in supply chains – a study of a supplier and two of its industrial customers	2
Green creativity and business sustainability: the influence of dynamic capabilities, technology adoption, business strategies and knowledge management	2
Tacit knowledge management process, product innovation and organizational performance: exploring the role of affective trust and task efficiency	2
Redesigning healthcare service delivery processes through medical chatbot integrations: balancing chatbot features and patients’ individual differences	2
Evaluation of data analytics-oriented business intelligence technology effectiveness: an enterprise-level analysis	2
The impact of big data analytics capability on green supply chain integration: an organizational information processing theory perspective	2
Blockchain in sustainable supply chain management: an application of the analytical hierarchical process (AHP) methodology	2
Identifying the factors influencing enterprise digital transformation intention: an empirical study based on net effects and joint effects	2
Relationship between trust, the investment model and logistics performance in supply chain management	2
The role of blockchain technology in the process of decision-making in human resource management: a review and future research agenda	2
The impact of digitalization on firm performance: examining the role of digital culture and the effect of supply chain capability	2
Research on the evaluation and enhancement strategies of manufacturing clustered supply chain synergies	2
Digitalization and productivity in the Chinese wind power industry: the serial mediating role of reconfiguration capability and technological innovation	2
The effect of ESG performance on corporate green innovation	2
Enhancing employer branding in startups through job autonomy and intrinsic motivation: the role of gamification	2
Impact of supply chain performance on organizational performance mediated by customer satisfaction: a study of dairy industry	2
A nexus between macroeconomic dynamics and trade openness: moderating role of institutional quality	2
Business strategy, spiritual capital and environmental sustainability performance: mediating role of environmental management process	2
Do artificial intelligence system adoptions foster production management supply chain performance in pharmaceutical manufacturing firms? An empirical exploring study from the MENA region	1
A data-driven problem-solving approach to performance improvement in healthcare systems: a case study in Tehran heart center hospital	1
Knowledge transferring and small and medium enterprise’s (SME's) effectiveness: emerging insights and future directions	1
ProcessChain: a blockchain-based framework for privacy preserving cross-organizational business process mining from distributed event logs	1
The impact of business model innovation and knowledge management on firm performance: an emerging markets perspective	1
BPM promotion framework for startups: developing dynamic capabilities	1
The role of intuition and rationality in the causation-effectuation decision-making puzzle	1
Towards dynamic processes-of-business processes: a new understanding	1
Improving processing efficiency through workflow process reengineering, simulation and value stream mapping: a case study of business process reengineering	1
The employee-related antecedents of work performance: exploring a three-sided model for Human Resources Management	1
Understanding open data business models from innovation and knowledge management perspectives	1
“Perfectionism is a debacle” how a perfectionist leader hinders in business processes? A multiple mediated model	1
Using e-wallet for business process development: challenges and prospects in Malaysia	1