Business Process Management Journal

Article	Citations
Organizational culture, knowledge sharing and organizational performance: a multi-country study	126
Revisiting the ability of research and development activities to improve value relevance	113
Implementing total quality management in a virtual organisation: thoughts and lessons from an interventionist approach	100
The spectrum of blockchain adoption for developing business model innovation	71
The influence of BPM-supportive culture and individual process orientation on process conformance	59
Framework for cloud product lifecycle management system: a case study of an automotive industry	56
Lies behind the green: can business strategy lead to greenwashing?	56
Functional heterogeneity in digital entrepreneurial teams and pivoting: the role of digital agility	55
PYP4Training: designing digital games for business process training	48
Navigating the moral maze: a literature review of ethical values in business process management	46
Digital business model innovation: scale development and validation	43
Digitalization strategies and evaluation of maritime container supply chains	36
The collaborative agglomeration of industries and the realization of the digital economy on the green high-quality development of cities	35
Examination of the effects of value creation, intellectual property and organizational creativity on artificial intelligence focused enterprises	34
How sustainability committees moderate the link between ESG performance and environmental innovation in European firms?	34
Enhancing sales and operations planning maturity: an integrative model for food supply chains in global networks	33
The influence of CSR on enterprise value: the case of China’s real estate industry	32
Retraction notice: The effect of a separate risk management committee (RMC) towards firms’ performances on consumer goods sector in Malaysia	31
The impact of leadership competences, organizational learning and organizational innovation on business performance	31
Big data analytics adoption success: value chain process-level perspective	31
Linking absorptive capacity to project success via mediating role of customer knowledge management capability: the role of environmental complexity	31
Developing organizational performance through talent management practices: employee satisfaction’s mediating role in learning organizations	30
A strategic approach to sustainable agricultural tourism “case study of Al-Ahsa, Saudi Arabia”	30
Knowledge management processes toward organizational performance – a knowledge-based view perspective: an analogy of emerging and developing economies	29
Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter?	29

Increasing the collaboration of data science stakeholders with a knowledge management system	28
Steps and theories towards more effective business case processes within existing organisations: an inter-disciplinary systematic literature review	28
Are all cracks bad? The influences of top management team relationship-related versus task-related demographic faultlines on corporate digital transformation	28
Navigating the innovation frontier: ambidextrous strategies, knowledge creation, and organizational agility in the pursuit of competitive excellence	28
Balancing exploration and exploitation: investigating the nexus of entrepreneurial orientation, disruptive innovation and digitalization strategy	25
Components to foster organizational resilience in tourism SMEs	25
Digital innovation and automation of business processes using quick response code: advancing the means-end chain theory	25
A novel approach for managing change in warehouse processes via integration of business process re-engineering and interval-valued hesitant fuzzy DEMATEL	25
Identifying characterizations of BPM methodology in hotel industry: evidence from listed hotel companies in Egypt	24
Assessing business process orientation using multi-criteria decision-making	24
Understanding BMI from Industry 4.0, knowledge management and market uncertainty perspective	24
Graphics based business process harnessing tools, advancing digital maturity of business	24
The entrepreneurial accompaniment process and the importance of context	24
Knowledge identification for open innovation: a case study of biotechnology firms	24
A data-driven problem-solving approach to performance improvement in healthcare systems: a case study in Tehran heart center hospital	23
The influence of digital innovation ecosystem of high-end equipment manufacturing on the intelligent maturity of enterprise – an empirical study on the configuration of the “three-layer core-periphery	23
Retraction notice: Signifying the relationship between counterproductive work behavior and firm’s performance: the mediating role of organizational culture	23
Resilience capabilities and performance dimensions of manufacturing supply chains in a developing economy	23
Impact of supply chain performance on organizational performance mediated by customer satisfaction: a study of dairy industry	22
Key facilitators to continuous improvement: a Spanish insight	22
How to make it stick? Institutionalising process improvement initiatives	22
Ownership concentration and SME IPO underpricing in India – moderating impact of board monitoring and resource provision role	21
New-venture gestation processes amid Covid-19 pandemic: antecedents of Saudi female nascent entrepreneurs	21
Harnessing artificial intelligence for operational excellence: pathways to a circular economy	21
The composite approach as a hybrid approach to business process modeling: proposition and empirical evaluation	21
Human-centric BPM: employee exploitation effects on knowledge-sharing behavior and CWB: a dual-path model and its consequences	20
The four Ps of closed-loop manufacturing: a hybrid SEM-ANN model for optimizing sustainable performance	20
Developing a business intelligence tool for sustainability management	19
Do enabling management control systems stimulate innovation?	19
The impact of the interaction of independent and cooperative innovation on firm digitization: the moderating role of managerial discretion	19
Towards the assessment of business process knowledge intensity – a systematic literature review	18
Adoption of artificial intelligence and big data analytics: an organizational readiness perspective of the textile and garment industry in Bangladesh	18
Mapping business process outsourcing and innovation towards a future research	17
Logistics 4.0 for supply chain performance: perspectives from a retailing case study	17
Management control systems for process orientation: the role of diagnostic, interactive and cultural controls	17
Impact of patent infringement damages on firms' innovation performance: the moderating effects of patent-intensive industries	16
Supply chain digitalization and sports industry performance in Chinese context: a mediated moderated model	16
Family management and digital transformation: evidence from Chinese specialized, refined, differential and innovational enterprises	16
Research on the correlation between the degree of digitization of manufacturing process links and economic benefits	16
How to build responsive service processes in German banks: the role of process documentation and the myth of automation	16
Cross-functional integration 4.0 in product development processes: a case study in the heavy vehicle sector	16
Interoperability approaches of blockchain technology for supply chain systems	15
The link between transformational leadership and the EFQM model elements	15
A machine learning-based human resources recruitment system for business process management: using LSA, BERT and SVM	15
How digital transformation mindfulness affects digital business model innovation: the moderating role of digital orientation	15
Retraction notice: Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?	14
“The dark spiral: exploring the impact of employee exploitation on cutting corners, unraveling the link through negative emotions and moral disengagement”	14
How does supply chain digitalization affect supply chain transparency? The roles of supply chain collaboration and cross-organizational governance	14
Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing	14
Value proposition-driven reconfiguration of business models in dynamic industries: a design-science approach	14

A method for integrated business process modeling and ontology development	14
Harnessing knowledge management for enhanced performance: the mediating roles of market orientation and customer relationship capability in e-commerce	14
Configuring optimal contextual performance and task performance in offshore business processing organizations	14
Top management teams' digital experience and innovation efficiency: evidence from China	13
The transformative impact of AI on knowledge management processes	13
How business process management culture supports digital innovation: a quantitative assessment	13
Modelling of interrelationships amongst enterprise and inter-enterprise information system barriers affecting digitalization in electronics supply chain	13
Investigating business process changes: a framework for identifying outdated process models	13
Identification and assessment of risks related to digitalization in Indian construction: a quantitative approach	13
Retraction notice: How perceived information transparency and psychological attitude impact on the financial well-being: mediating role of financial self-efficacy	13
A novel approach for analysis of firm-level innovation strategies	13
Does environmental uncertainty drive the use of management control systems and innovation?	13
Green intellectual capital disclosure, CEO gender and corporate performance: an analysis of Italian listed companies	13
How does strategic deviation affect firm performance? The roles of financing constraints and institutional investors	13
Retraction notice: Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter?	13
Five guidelines to improve context-aware process selection: an Australian banking perspective	12
Combining business process management and lean manufacturing to improve information and documentation flows: a case study	12
The effects of organizational learning on innovation and performance of venture capital-backed firms: the moderating effect of syndication	12
Drivers of platform ecosystem adoption: does innovation capability translate these drivers into improved firm performance	12
Double-edged sword effects of green HRM on employee organizational citizenship behavior for the environment: interactive effects and mediation mechanisms	12
Fostering hotel ambidexterity through knowledge-sharing culture and knowledge-sharing behavior: a study of the hospitality sector in Pakistan	12
Corporate governance and business performance of hotels in Western Australia: analysis of market orientation as a mediator	12
A DEA-based comprehensive benchmarking approach for implementing continuous improvement	11
The role of organizational performance in sustaining competitive advantage through reverse logistics activities	11
A holistic analysis of maritime logistics process in fuzzy environment in terms of business process management	11
Supply chain agility: a multiple case study on the interplay between flexibilities and strategic orientations	11
Building enterprise innovation resilience (EIR) through strategic philanthropy (SP): a stakeholder coexistence perspective	11
Proposal of BPMN extension with a view to effective modeling of clinical pathways	11
An experimental investigation of BPMN-based corporate communications modeling	11
The use of management information in process innovation: effects of knowledge conversion by socialization	11
Understanding knowledge leadership in improving team outcomes in the health sector: a Covid-19 study	11
The role of knowledge management to improve organizational performance through organizational ambidexterity within the uncertainties	11
Learning before, during and after entrepreneurial failure	11
A visual approach to support process analysts in working with process improvement opportunities	10
Robotic process automation deployments: a step-by-step method to investment appraisal	10
The mediating role of social dynamics in the influence of absorptive capacity and tacit knowledge sharing on project performance	10
The trade-off between innovation value and risk: the roles of external venture capital and internal innovation assets	10
Blockchain adoption for enhancing value chain governance	10
Big data analytics capabilities and green supply chain performance: investigating the moderated mediation model for green innovation and technological intensity	10
Patterns for modeling process variability in a healthcare context	10
Revitalising project management office operations in an engineering-service contractor organisation: a key performance indicator based performance management approach	10
An exploration of green business process maturity based on ecolabels	10
Interplay in management practices, innovation, business environment, degree of competition and environmental policies: a comparative study	10
Crafting an organizational strategy for the new era: a qualitative study of artificial intelligence transformation in a homegrown Singaporean hotel chain	10
Comparative analysis of selected process maturity assessment models applied in the public sector	10
Synergizing flexible work arrangements with learning organizations: a bibliometric analysis and strategic research agenda	9
Green creativity and business sustainability: the influence of dynamic capabilities, technology adoption, business strategies and knowledge management	9
Navigating digital transformation: the critical role of knowledge sharing and digital transformational leadership in boosting innovation capability in Sub-Saharan Africa	9
Exploring the artificial intelligence integration in top management team decision-making: an empirical analysis	9
Elevating excellence: a standardized process of training and development for private sector educational SMEs	9
Revealing the digital transformation, uncovering hidden process dimensions of education	9
Empowering sustainability through digital transformation: the bridging power of digital capabilities and innovation	9
Adoption of open innovation in the COVID-19 emergency: developing a process-based information coordination system	9
When do we share knowledge? A mixed-methods study of helping behaviors and HR management practices	8
Knowledge-based resilience and robustness of travel agencies in facing tourism supply chain disruptions	8
Identifying the factors influencing enterprise digital transformation intention: an empirical study based on net effects and joint effects	8
Understanding open data business models from innovation and knowledge management perspectives	8
How green training drives green process innovation and green product innovation: testing the underlying mechanisms	8
Improving processing efficiency through workflow process reengineering, simulation and value stream mapping: a case study of business process reengineering	8
Exploring barriers to collaborative innovation in supply chains – a study of a supplier and two of its industrial customers	8
Harnessing digital transformation and ESG performance for innovation, competitiveness and financial success: insights from European multinationals	8
Navigating through processes: a bibliometric landscape of BPM in human resources	8
Enterprise-wide risk management in higher education: beyond the paradigm of managing risk by categories	8
The role of industry 4.0 and ambidexterity on the SCM-SME performance link: Australia evidence	8
Advancing the software development process through the development of technology-enabled dynamic capabilities in a project-based firm: insights from action design research	8
Digital transformation and export performance: a process mechanism of firm digital capabilities	8
Inhibitory influence of supply chain digital transformation on bullwhip effect feedback difference	8
Links between components of business continuity management: an implementation perspective	8
Managing environmental sustainability in customer experience processes: A multi-stakeholder analysis within the food delivery ecosystem	8
SME supply chain resilience in disruptive times: the effects of supply chain robustness, access to government assistance and disruption intensity	7
Cloud infrastructure enhancing product competitive advantage of tourism SMEs on online consumption values of tourists	7
Laying the ground for future cross-organizational process mining research and application: a literature review	7
Continuous service-based process monitoring using Pareto analysis and start-end case diagram	7
Exploring the ethical implications of AI in talent management: perspectives from medium and large enterprises	7
Human resources practices as a moderator for inculcating lean thinking in IT organizations – an empirical approach	7
Retraction notice: Impact of online customer reviews and deep learning on product innovation empirical study on mobile applications	7
New goal-oriented requirements extraction framework for e-health services: a case study of diagnostic testing during the COVID-19 outbreak	7
Knowledge management capability and organizational performance: a moderated mediation model of environmental dynamism and opportunity recognition	7
Regional innovation policy mix complexity and enterprise technology innovation: evidence from China	7
Perceived uncertainty and multiple embeddedness of digital startups	7

Ensuring firm resilience by navigating the complexity of emergent and context-driven supply chain uncertainties and disruptions in developing economies	7
Mediation approach of knowledge management process towards supply chain performance under green technology: an empirical analysis	7
Platform digitization capability and organizational resilience: examining the roles of resource reconfiguration and environmental munificence	7
Can big data analytics capabilities promote a competitive advantage? Green radical innovation, green incremental innovation and data-driven culture in a moderated mediation model	7
Enhancing decision-making of IT demand management with process mining	7
Increasing the organizational performance of online sellers: the powerful back-end management systems	7
The effects of digital transformation on exploitation and exploration: does technological diversity matter?	6
Design principles for patient flow improvement in care pathways: a paradox theory perspective	6
Exploring Savico’s journey: dynamic capabilities and Industry 4.0 integration in organisation–industry actor relationships	6
Compensation incentives, geographical distance, and the successful exit of indirect CVCs	6
Artificial intelligence to counteract “KPI overload” in business process monitoring: the case of anti-corruption in public organizations	6
Linking digital transformation with supply chain intelligence integration and carbon performance: does business model innovation matter?	6
Dynamic market complexity and service value advantage: an empirical investigation of business process management	6
Does blockchain adoption engender environmental sustainability? The mediating role of customer integration	6
Unlocking the potential of digital innovations on BPM: a bibliometric and systematic literature review	6
Exploring the relationships between digital transformation, organizational slack and business performance: a configurational approach	5
Process management: systematic review of determining factors for automation	5
Profit meets purpose: a meta-analysis of impact of corporate sustainability on firm performance	5
The use of business and technology management (BTM) integrated practice in business development initiatives – an ADR cycle	5
Wheeling towards sustainability: the nexus of external pressures, green innovation and circular supply chain excellence	5
Strategic justification of integrated resource planning tools in organizations	5
Exploring the role of potential knowledge sources for the fuzzy-front end of the new product development (NPD) – bridging the knowledge gaps	5
Reinforcing resilience on the supply side: the role of supplier capabilities	5
Perceived quality in Fintech services: expanding UTAUT2 and the Delone and McLean Information System Success Models	5
Relationships between leadership and culture, human resources and process improvement in lean healthcare	5
Learning from sales and operations planning process implementation at ASTRO Inc.	5
Improving care pathways through BPM and telemedicine: an Italian study	5
What is the role of cross-ownership in corporate digital innovation: “stepping stone” or “hindrance”?	5
Investigating the factors influencing ease of doing business in Gilan province	5
Retraction notice: Using e-wallet for business process development: challenges and prospects in Malaysia	5
Technological innovations for sustainable business success: enhancing processes and performance	5
Exploration and prioritization of crucial factors of artificial intelligence adoption in credit risk scoring: using the fuzzy analytical hierarchical process	5
Big data analytics capabilities and supply chain performance: testing a moderated mediation model using partial least squares approach	5
Leveraging technological readiness and knowledge sources for green innovation: a resource orchestration perspective	5
Optimizing agricultural downstream supply chain: addressing information asymmetry and losses	5
Do competitive strategies affect working capital management efficiency?	5
Do you want to continue? The effect of communication and knowledge sharing on franchisee’s intention to continue	5
Strengthening green competitive advantage through organizational learning and green marketing capabilities in a big data environment: a moderated-mediation model	5
Managing supply chain disruptions in pharmaceutical distribution: the roles of disruption orientation and mitigation strategies	5
Big data analytics for supply chain risk management: research opportunities at process crossroads	5
Factors affecting organisations' supply chain agility and competitive capability	5
Investigating customers’ purchase intentions for electric vehicles with linkage of theory of reasoned action and self-image congruence	5
Knowledge management–performance nexus: Mediating effect of motivation and innovation	5
Ctrl+Alt+Sustain: the role of algorithmic and organisational trust in sustainable digital transformation	5
Mapping the risks in technology integration for sustainable outcomes	5
Implementing halal logistics in a non-Muslim-dominant environment: a proposal for reengineering the business processes in two stages	5
Impact of digital platform capability on innovation performance: the serial mediation effects of external knowledge search and resource bricolage	5
A survey on business process view integration: past, present and future applications to blockchain	5
A model of barriers, drivers, government responses, recovery expectations and expected future changes in SME performance: digitalisation as a moderator	5
Unpacking synergistic dynamics between corporate governance and CSR – the role of stakeholder salience	5
The effects of green skills and defensive routines on open innovation in textile industry SMEs	4
Relationship between trust, the investment model and logistics performance in supply chain management	4
Organization processes and artificial intelligence (AI) for healthcare processes reorganization: a case study	4
Conceptual analysis of sensitive business processes	4
Enhancing employer branding in startups through job autonomy and intrinsic motivation: the role of gamification	4
Industry 4.0 and business process management: state of the art and new challenges	4
Green supply chain management and sustainable performance: exploring the role of green ambidexterity innovation and top management environmental awareness	4
Nexus of knowledge oriented leadership and knowledge worker performance in Chinese higher education institutions: a post-pandemic behavioral analysis	4
Supply chain collaboration, agility and firm performance: a case of manufacturing SMEs in India	4
Unlocking agility: Trapped in the antagonism between co-innovation in digital platforms, business analytics capability and external pressure for AI adoption?	4
The role of boundary management in open innovation: towards a 3D perspective	4
The impact of business model innovation and knowledge management on firm performance: an emerging markets perspective	4
Augmenting supply chain resilience through AI and big data	4
How blockchain technology supports the business processes of clinical trials: a systematic review	4
Leveraging capabilities for digitally supported process improvement: a framework for combining Lean and ERP	4
Role of collaborative culture and knowledge management process for stimulating radical and incremental innovation: a comparative moderation approach	4
Role of organizational environment in sustained organizational economic performance	4
The impact of industrial Internet of things on sustainable performance: the indirect effect of supply chain visibility	4
Business processes for data monetization: an exploratory analysis and proposition of design patterns	4
Prompt engineering techniques for semantic enhancement in business process models	4
A dynamic, two-way, individual-level, process-oriented framework for emergent leadership: modeling lateral influence in teams	4
Change-driven process management: exploring a new process paradigm adaptable to societal changes	4
Tacit knowledge management process, product innovation and organizational performance: exploring the role of affective trust and task efficiency	4
A hermeneutic research on project management approaches applied in a business process re-engineering project	4
Decision making performance of business analytics capabilities: the role of big data literacy and analytics competency	4
Open innovation, enterprise value and the mediating effect of ESG	3
How is the textile product development process managed? Exploring multiple dimensions and best practices in different firms of the production chain	3
Responsible innovation and sustainable competitive advantage: is big data the missing link?	3
Retraction notice: Spatial spillover effects of technological innovation on total factor energy efficiency: taking government environment regulations into account for three continents	3
A multi-objective optimization model for outpatient care delivery with service fairness	3
Hybrid RFID-IoT simulation modeling approach for analyzing scrubs’ distribution solutions in operating rooms	3
The causal and interactive approach to drive sustainability: role of green dynamic capabilities, ambidextrous green innovation strategy and resource orchestration capability	3
The significance of individual, group and future knowledge at a business level through the knowledge-based lens	3
Sustainable strategic management: how speed and flexibility drive performance through innovation	3
Commercialisation of artificial intelligence: a research on entrepreneurial companies with challenges and opportunities	3
Transformational leadership, ESG performance, corporate reputation and competitive advantage: a serial mediation model	3
BPM application in clinical process improvement: a women 'hospital case study	3
The dynamics behind the performance outcomes of agile supply chains: a comparative study	3
Business and operational excellence at organisational levels: an integrated methodology for self-assessment	3
Cognizant computing + transformative marketing: an intelligent solution for sustainable business development	3
Revolutionizing supply chain management: a critical meta-analysis of empowerment and constraint factors in blockchain technology adoption	3
Determining the role of sources of knowledge and IT resources for stimulating firm innovation capability: a PLS-SEM approach	3
Understanding the effectiveness of gamification in an industrial work process: an experimental approach	3
Putting boundaries in the middle of business model innovation: A framework to face megatrends in the digital and sustainable landscape	3
AI-driven HR transformation in Chinese automotive industry: strategies and implications	3