Business Process Management Journal

Article	Citations
Digitalization strategies and evaluation of maritime container supply chains	136
Framework for cloud product lifecycle management system: a case study of an automotive industry	132
Examination of the effects of value creation, intellectual property and organizational creativity on artificial intelligence focused enterprises	108
The influence of BPM-supportive culture and individual process orientation on process conformance	79
The collaborative agglomeration of industries and the realization of the digital economy on the green high-quality development of cities	71
Navigating the moral maze: a literature review of ethical values in business process management	67
Digital business model innovation: scale development and validation	62
Organizational culture, knowledge sharing and organizational performance: a multi-country study	55
Implementing total quality management in a virtual organisation: thoughts and lessons from an interventionist approach	54
Functional heterogeneity in digital entrepreneurial teams and pivoting: the role of digital agility	48
PYP4Training: designing digital games for business process training	42
Revisiting the ability of research and development activities to improve value relevance	42
The spectrum of blockchain adoption for developing business model innovation	40
Lies behind the green: can business strategy lead to greenwashing?	39
How sustainability committees moderate the link between ESG performance and environmental innovation in European firms?	36
Enhancing sales and operations planning maturity: an integrative model for food supply chains in global networks	36
Big data analytics adoption success: value chain process-level perspective	35
Linking absorptive capacity to project success via mediating role of customer knowledge management capability: the role of environmental complexity	35
The impact of leadership competences, organizational learning and organizational innovation on business performance	35
Developing organizational performance through talent management practices: employee satisfaction’s mediating role in learning organizations	34
Knowledge management processes toward organizational performance – a knowledge-based view perspective: an analogy of emerging and developing economies	34
The influence of CSR on enterprise value: the case of China’s real estate industry	34
Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter?	34
A strategic approach to sustainable agricultural tourism “case study of Al-Ahsa, Saudi Arabia”	33
Retraction notice: The effect of a separate risk management committee (RMC) towards firms’ performances on consumer goods sector in Malaysia	33

Digital innovation and automation of business processes using quick response code: advancing the means-end chain theory	32
Navigating the innovation frontier: ambidextrous strategies, knowledge creation, and organizational agility in the pursuit of competitive excellence	32
Increasing the collaboration of data science stakeholders with a knowledge management system	32
Steps and theories towards more effective business case processes within existing organisations: an inter-disciplinary systematic literature review	30
The entrepreneurial accompaniment process and the importance of context	30
Balancing exploration and exploitation: investigating the nexus of entrepreneurial orientation, disruptive innovation and digitalization strategy	28
Identifying characterizations of BPM methodology in hotel industry: evidence from listed hotel companies in Egypt	28
Are all cracks bad? The influences of top management team relationship-related versus task-related demographic faultlines on corporate digital transformation	27
Assessing business process orientation using multi-criteria decision-making	27
Components to foster organizational resilience in tourism SMEs	27
Graphics based business process harnessing tools, advancing digital maturity of business	26
Resilience capabilities and performance dimensions of manufacturing supply chains in a developing economy	26
A novel approach for managing change in warehouse processes via integration of business process re-engineering and interval-valued hesitant fuzzy DEMATEL	26
Understanding BMI from Industry 4.0, knowledge management and market uncertainty perspective	25
Knowledge identification for open innovation: a case study of biotechnology firms	25
The influence of digital innovation ecosystem of high-end equipment manufacturing on the intelligent maturity of enterprise – an empirical study on the configuration of the “three-layer core-periphery	25
Harnessing artificial intelligence for operational excellence: pathways to a circular economy	25
A data-driven problem-solving approach to performance improvement in healthcare systems: a case study in Tehran heart center hospital	25
The four Ps of closed-loop manufacturing: a hybrid SEM-ANN model for optimizing sustainable performance	25
The composite approach as a hybrid approach to business process modeling: proposition and empirical evaluation	24
How to make it stick? Institutionalising process improvement initiatives	24
Key facilitators to continuous improvement: a Spanish insight	22
The impact of the interaction of independent and cooperative innovation on firm digitization: the moderating role of managerial discretion	21
Indonesian organization digital innovation: the influence of business process management capabilities	21
Retraction notice: Signifying the relationship between counterproductive work behavior and firm’s performance: the mediating role of organizational culture	21
Human-centric BPM: employee exploitation effects on knowledge-sharing behavior and CWB: a dual-path model and its consequences	21
Impact of supply chain performance on organizational performance mediated by customer satisfaction: a study of dairy industry	21
New-venture gestation processes amid Covid-19 pandemic: antecedents of Saudi female nascent entrepreneurs	21
Do enabling management control systems stimulate innovation?	20
Developing a business intelligence tool for sustainability management	20
Adoption of artificial intelligence and big data analytics: an organizational readiness perspective of the textile and garment industry in Bangladesh	20
Ownership concentration and SME IPO underpricing in India – moderating impact of board monitoring and resource provision role	20
Management control systems for process orientation: the role of diagnostic, interactive and cultural controls	19
E-invoicing process reengineering: a case study	19
Configuring optimal contextual performance and task performance in offshore business processing organizations	18
Harnessing knowledge management for enhanced performance: the mediating roles of market orientation and customer relationship capability in e-commerce	18
A method for integrated business process modeling and ontology development	18
The link between transformational leadership and the EFQM model elements	18
Mapping business process outsourcing and innovation towards a future research	18
Family management and digital transformation: evidence from Chinese specialized, refined, differential and innovational enterprises	18
How to build responsive service processes in German banks: the role of process documentation and the myth of automation	18
A machine learning-based human resources recruitment system for business process management: using LSA, BERT and SVM	18
Logistics 4.0 for supply chain performance: perspectives from a retailing case study	17
Supply chain digitalization and sports industry performance in Chinese context: a mediated moderated model	17
Cross-functional integration 4.0 in product development processes: a case study in the heavy vehicle sector	17
How digital transformation mindfulness affects digital business model innovation: the moderating role of digital orientation	17
Impact of patent infringement damages on firms' innovation performance: the moderating effects of patent-intensive industries	17
How does supply chain digitalization affect supply chain transparency? The roles of supply chain collaboration and cross-organizational governance	17
Interoperability approaches of blockchain technology for supply chain systems	17
Value proposition-driven reconfiguration of business models in dynamic industries: a design-science approach	17

“The dark spiral: exploring the impact of employee exploitation on cutting corners, unraveling the link through negative emotions and moral disengagement”	16
Retraction notice: Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?	16
Research on the correlation between the degree of digitization of manufacturing process links and economic benefits	16
The transformative impact of AI on knowledge management processes	15
Green intellectual capital disclosure, CEO gender and corporate performance: an analysis of Italian listed companies	15
Double-edged sword effects of green HRM on employee organizational citizenship behavior for the environment: interactive effects and mediation mechanisms	15
Corporate governance and business performance of hotels in Western Australia: analysis of market orientation as a mediator	15
How managers’ digital literacy promotes ambidexterity innovation: the serial mediating role of knowledge re-orchestration and digital capabilities	15
The effects of organizational learning on innovation and performance of venture capital-backed firms: the moderating effect of syndication	15
Top management teams' digital experience and innovation efficiency: evidence from China	15
A novel approach for analysis of firm-level innovation strategies	15
Modelling of interrelationships amongst enterprise and inter-enterprise information system barriers affecting digitalization in electronics supply chain	15
Technology deployment and SME sustainability: the moderated mediation effect of innovation strategy and SME performance	15
Retraction notice: How perceived information transparency and psychological attitude impact on the financial well-being: mediating role of financial self-efficacy	14
Retraction notice: Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter?	14
Drivers of platform ecosystem adoption: does innovation capability translate these drivers into improved firm performance	14
Retraction notice: The critical human behavior factors and their impact on knowledge management system–cycles	14
How business process management culture supports digital innovation: a quantitative assessment	14
Investigating business process changes: a framework for identifying outdated process models	14
Does environmental uncertainty drive the use of management control systems and innovation?	14
Fostering hotel ambidexterity through knowledge-sharing culture and knowledge-sharing behavior: a study of the hospitality sector in Pakistan	14
How does strategic deviation affect firm performance? The roles of financing constraints and institutional investors	14
Combining business process management and lean manufacturing to improve information and documentation flows: a case study	14
Building enterprise innovation resilience (EIR) through strategic philanthropy (SP): a stakeholder coexistence perspective	13
Identification and assessment of risks related to digitalization in Indian construction: a quantitative approach	13
An experimental investigation of BPMN-based corporate communications modeling	13
Five guidelines to improve context-aware process selection: an Australian banking perspective	13
The use of management information in process innovation: effects of knowledge conversion by socialization	13
Proposal of BPMN extension with a view to effective modeling of clinical pathways	13
Big data analytics capabilities and green supply chain performance: investigating the moderated mediation model for green innovation and technological intensity	12
A DEA-based comprehensive benchmarking approach for implementing continuous improvement	12
A holistic analysis of maritime logistics process in fuzzy environment in terms of business process management	12
Supply chain agility: a multiple case study on the interplay between flexibilities and strategic orientations	12
The performance payoff: why audit quality, business processes and internal controls matter	12
The role of knowledge management to improve organizational performance through organizational ambidexterity within the uncertainties	12
The role of organizational performance in sustaining competitive advantage through reverse logistics activities	12
Comparative analysis of selected process maturity assessment models applied in the public sector	11
A visual approach to support process analysts in working with process improvement opportunities	11
Understanding knowledge leadership in improving team outcomes in the health sector: a Covid-19 study	11
Revitalising project management office operations in an engineering-service contractor organisation: a key performance indicator based performance management approach	11
Interplay in management practices, innovation, business environment, degree of competition and environmental policies: a comparative study	11
Learning before, during and after entrepreneurial failure	11
Blockchain adoption for enhancing value chain governance	11
Robotic process automation deployments: a step-by-step method to investment appraisal	11
The trade-off between innovation value and risk: the roles of external venture capital and internal innovation assets	11
Revealing the digital transformation, uncovering hidden process dimensions of education	10
Guest editorial: Business process management in the digital transformation era: new frontiers, challenges and opportunities	10
Synergizing flexible work arrangements with learning organizations: a bibliometric analysis and strategic research agenda	10
The mediating role of social dynamics in the influence of absorptive capacity and tacit knowledge sharing on project performance	10
Patterns for modeling process variability in a healthcare context	10
Empowering sustainability through digital transformation: the bridging power of digital capabilities and innovation	10
Exploring barriers to collaborative innovation in supply chains – a study of a supplier and two of its industrial customers	10
Exploring the artificial intelligence integration in top management team decision-making: an empirical analysis	10
Navigating digital transformation: the critical role of knowledge sharing and digital transformational leadership in boosting innovation capability in Sub-Saharan Africa	10
Advancing the software development process through the development of technology-enabled dynamic capabilities in a project-based firm: insights from action design research	10
Green creativity and business sustainability: the influence of dynamic capabilities, technology adoption, business strategies and knowledge management	10
Elevating excellence: a standardized process of training and development for private sector educational SMEs	9
Knowledge-based resilience and robustness of travel agencies in facing tourism supply chain disruptions	9
Digital twins in supply chain management: a review of their role in boosting operational efficiency	9
Improving processing efficiency through workflow process reengineering, simulation and value stream mapping: a case study of business process reengineering	9
Understanding open data business models from innovation and knowledge management perspectives	9
When do we share knowledge? A mixed-methods study of helping behaviors and HR management practices	9
Harnessing digital transformation and ESG performance for innovation, competitiveness and financial success: insights from European multinationals	9
Inhibitory influence of supply chain digital transformation on bullwhip effect feedback difference	9
Digital transformation and export performance: a process mechanism of firm digital capabilities	9
Adoption of open innovation in the COVID-19 emergency: developing a process-based information coordination system	9
Crafting an organizational strategy for the new era: a qualitative study of artificial intelligence transformation in a homegrown Singaporean hotel chain	9
Navigating through processes: a bibliometric landscape of BPM in human resources	9
Identifying the factors influencing enterprise digital transformation intention: an empirical study based on net effects and joint effects	9
The role of industry 4.0 and ambidexterity on the SCM-SME performance link: Australia evidence	9
Knowledge management capability and organizational performance: a moderated mediation model of environmental dynamism and opportunity recognition	8
Human resources practices as a moderator for inculcating lean thinking in IT organizations – an empirical approach	8
Cloud infrastructure enhancing product competitive advantage of tourism SMEs on online consumption values of tourists	8
Laying the ground for future cross-organizational process mining research and application: a literature review	8
Mediation approach of knowledge management process towards supply chain performance under green technology: an empirical analysis	8
Enterprise-wide risk management in higher education: beyond the paradigm of managing risk by categories	8
Continuous service-based process monitoring using Pareto analysis and start-end case diagram	8
Enhancing decision-making of IT demand management with process mining	8
Regional innovation policy mix complexity and enterprise technology innovation: evidence from China	8
Perceived uncertainty and multiple embeddedness of digital startups	8

New goal-oriented requirements extraction framework for e-health services: a case study of diagnostic testing during the COVID-19 outbreak	8
Increasing the organizational performance of online sellers: the powerful back-end management systems	8
Platform digitization capability and organizational resilience: examining the roles of resource reconfiguration and environmental munificence	8
Managing environmental sustainability in customer experience processes: A multi-stakeholder analysis within the food delivery ecosystem	8
Links between components of business continuity management: an implementation perspective	8
Best practices in packaging design. A proposal for a model to evaluate their overall impact on sustainability	8
How green training drives green process innovation and green product innovation: testing the underlying mechanisms	8
Exploring the ethical implications of AI in talent management: perspectives from medium and large enterprises	8
Business process improvement opportunities and redesign options: a systematic literature review	8
Can big data analytics capabilities promote a competitive advantage? Green radical innovation, green incremental innovation and data-driven culture in a moderated mediation model	8
Ensuring firm resilience by navigating the complexity of emergent and context-driven supply chain uncertainties and disruptions in developing economies	8
SME supply chain resilience in disruptive times: the effects of supply chain robustness, access to government assistance and disruption intensity	7
Compensation incentives, geographical distance, and the successful exit of indirect CVCs	7
Do you want to continue? The effect of communication and knowledge sharing on franchisee’s intention to continue	7
Artificial intelligence to counteract “KPI overload” in business process monitoring: the case of anti-corruption in public organizations	7
A model of barriers, drivers, government responses, recovery expectations and expected future changes in SME performance: digitalisation as a moderator	7
Learning from sales and operations planning process implementation at ASTRO Inc.	7
Dynamic market complexity and service value advantage: an empirical investigation of business process management	7
Retraction notice: Impact of online customer reviews and deep learning on product innovation empirical study on mobile applications	7
A survey on business process view integration: past, present and future applications to blockchain	7
Exploring Savico’s journey: dynamic capabilities and Industry 4.0 integration in organisation–industry actor relationships	7
Linking digital transformation with supply chain intelligence integration and carbon performance: does business model innovation matter?	7
Unpacking synergistic dynamics between corporate governance and CSR – the role of stakeholder salience	7
Does blockchain adoption engender environmental sustainability? The mediating role of customer integration	7
Implementing halal logistics in a non-Muslim-dominant environment: a proposal for reengineering the business processes in two stages	6
Strengthening green competitive advantage through organizational learning and green marketing capabilities in a big data environment: a moderated-mediation model	6
The effects of digital transformation on exploitation and exploration: does technological diversity matter?	6
Perceived quality in Fintech services: expanding UTAUT2 and the Delone and McLean Information System Success Models	6
Optimizing agricultural downstream supply chain: addressing information asymmetry and losses	6
Investigating the factors influencing ease of doing business in Gilan province	6
Exploring the role of potential knowledge sources for the fuzzy-front end of the new product development (NPD) – bridging the knowledge gaps	6
Ctrl+Alt+Sustain: the role of algorithmic and organisational trust in sustainable digital transformation	6
Reinforcing resilience on the supply side: the role of supplier capabilities	6
Unlocking the potential of digital innovations on BPM: a bibliometric and systematic literature review	6
Do competitive strategies affect working capital management efficiency?	6
Improving care pathways through BPM and telemedicine: an Italian study	6
Managing supply chain disruptions in pharmaceutical distribution: the roles of disruption orientation and mitigation strategies	6
Mapping the risks in technology integration for sustainable outcomes	6
Technological innovations for sustainable business success: enhancing processes and performance	6
Design principles for patient flow improvement in care pathways: a paradox theory perspective	6
Relationships between leadership and culture, human resources and process improvement in lean healthcare	6
Impact of digital platform capability on innovation performance: the serial mediation effects of external knowledge search and resource bricolage	6
Exploring the relationships between digital transformation, organizational slack and business performance: a configurational approach	6
Leveraging technological readiness and knowledge sources for green innovation: a resource orchestration perspective	6
Wheeling towards sustainability: the nexus of external pressures, green innovation and circular supply chain excellence	5
Green supply chain management and sustainable performance: exploring the role of green ambidexterity innovation and top management environmental awareness	5
Supply chain collaboration, agility and firm performance: a case of manufacturing SMEs in India	5
Retraction notice: Using e-wallet for business process development: challenges and prospects in Malaysia	5
A hermeneutic research on project management approaches applied in a business process re-engineering project	5
Nexus of knowledge oriented leadership and knowledge worker performance in Chinese higher education institutions: a post-pandemic behavioral analysis	5
Profit meets purpose: a meta-analysis of impact of corporate sustainability on firm performance	5
Knowledge management–performance nexus: Mediating effect of motivation and innovation	5
Big data analytics capabilities and supply chain performance: testing a moderated mediation model using partial least squares approach	5
The influencing factors of financial shared service implementation from a dynamic perspective	5
What is the role of cross-ownership in corporate digital innovation: “stepping stone” or “hindrance”?	5
Decision making performance of business analytics capabilities: the role of big data literacy and analytics competency	5
Role of organizational environment in sustained organizational economic performance	5
B Corp certification process: Do company characteristics play a role?	5
Big data analytics for supply chain risk management: research opportunities at process crossroads	5
Retraction notice: A nexus between macroeconomic dynamics and trade openness: moderating role of institutional quality	5
Exploration and prioritization of crucial factors of artificial intelligence adoption in credit risk scoring: using the fuzzy analytical hierarchical process	5
Process management: systematic review of determining factors for automation	5
Factors affecting organisations' supply chain agility and competitive capability	5
The use of business and technology management (BTM) integrated practice in business development initiatives – an ADR cycle	5
Unlocking agility: Trapped in the antagonism between co-innovation in digital platforms, business analytics capability and external pressure for AI adoption?	5
The impact of industrial Internet of things on sustainable performance: the indirect effect of supply chain visibility	5
Tacit knowledge management process, product innovation and organizational performance: exploring the role of affective trust and task efficiency	5
Digital transformation, innovation and market expansion capabilities: exploring pathways to organizational growth in SMEs across East African countries	5
Investigating customers’ purchase intentions for electric vehicles with linkage of theory of reasoned action and self-image congruence	5
Artificial intelligence innovation, innovation niches and entrepreneurial performance: the curvilinear role of open innovation	5
Leveraging capabilities for digitally supported process improvement: a framework for combining Lean and ERP	5
Strategic justification of integrated resource planning tools in organizations	5
Does consistent management of accounting and non-accounting information on environmental risks improve the relevance of environmental performance for investors?	4
Responsible innovation and sustainable competitive advantage: is big data the missing link?	4
Retraction notice: Spatial spillover effects of technological innovation on total factor energy efficiency: taking government environment regulations into account for three continents	4
Revolutionizing supply chain management: a critical meta-analysis of empowerment and constraint factors in blockchain technology adoption	4
Intellectual capital under institutional pressures: the role of digital transformation in shaping university processes	4
Innovation and competitiveness in the industry 4.0 era: the SYNCHRO framework for digital servitization	4
Advancing business process management lifecycle implementation through the integration of the design for Six Sigma method	4
Enhancing employer branding in startups through job autonomy and intrinsic motivation: the role of gamification	4
Open innovation, enterprise value and the mediating effect of ESG	4
BPM application in clinical process improvement: a women 'hospital case study	4
Transformational leadership, ESG performance, corporate reputation and competitive advantage: a serial mediation model	4
Business model innovation in sustainable entrepreneurship: co-evolutionary evidence from small accommodation firms	4
Determining the role of sources of knowledge and IT resources for stimulating firm innovation capability: a PLS-SEM approach	4
Success of digital marketing model for software development industry: validation of survey based results with case study analysis	4
Analyzing the impact of digital innovation ecosystem on the intelligent development in high-end equipment manufacturing industry: a dynamic QCA analysis	4
The effects of green skills and defensive routines on open innovation in textile industry SMEs	4
Organization processes and artificial intelligence (AI) for healthcare processes reorganization: a case study	4
Commercialisation of artificial intelligence: a research on entrepreneurial companies with challenges and opportunities	4
The dynamics behind the performance outcomes of agile supply chains: a comparative study	4
How is the textile product development process managed? Exploring multiple dimensions and best practices in different firms of the production chain	4
Putting boundaries in the middle of business model innovation: A framework to face megatrends in the digital and sustainable landscape	4
The causal and interactive approach to drive sustainability: role of green dynamic capabilities, ambidextrous green innovation strategy and resource orchestration capability	4
Business processes for data monetization: an exploratory analysis and proposition of design patterns	4