Business Process Management Journal

Article	Citations
PYP4Training: designing digital games for business process training	172
Organizational culture, knowledge sharing and organizational performance: a multi-country study	153
Implementing total quality management in a virtual organisation: thoughts and lessons from an interventionist approach	135
Framework for cloud product lifecycle management system: a case study of an automotive industry	92
MSMEs' internationalisation processes in a dynamic industry environment: a qualitative cross-national study among emerging economies	87
Navigating digital twin adoption in agri-food supply chains: a resource orchestration perspective on challenges and pathways	81
Revisiting the ability of research and development activities to improve value relevance	78
Digitalization strategies and evaluation of maritime container supply chains	73
Examination of the effects of value creation, intellectual property and organizational creativity on artificial intelligence focused enterprises	65
Functional heterogeneity in digital entrepreneurial teams and pivoting: the role of digital agility	62
Modelling and analysing the uncertainty in business processes: pMeta-BPMN based on probability theory	56
Digital business model innovation: scale development and validation	55
How sustainability committees moderate the link between ESG performance and environmental innovation in European firms?	51
The collaborative agglomeration of industries and the realization of the digital economy on the green high-quality development of cities	51
Navigating the moral maze: a literature review of ethical values in business process management	50
Lies behind the green: can business strategy lead to greenwashing?	49
Navigating the innovation frontier: ambidextrous strategies, knowledge creation, and organizational agility in the pursuit of competitive excellence	48
Big data analytics adoption success: value chain process-level perspective	48
Enhancing sales and operations planning maturity: an integrative model for food supply chains in global networks	46
Knowledge management processes toward organizational performance – a knowledge-based view perspective: an analogy of emerging and developing economies	46
A strategic approach to sustainable agricultural tourism “case study of Al-Ahsa, Saudi Arabia”	45
Organizational culture deep-structure and supply chain relationship sustainability in Korean firms: applying the iceberg model	44
Linking absorptive capacity to project success via mediating role of customer knowledge management capability: the role of environmental complexity	44
The influence of CSR on enterprise value: the case of China’s real estate industry	44
Artificial intelligence and sustainable performance: identifying the pivotal role of green intellectual capital and green innovation	42

Factors influencing process improvement in Chinese multinational corporations: a Delphi study	42
A multi-analytical investigation of explorative IT capability on green innovation and environmental regulations in enhancing organizational performance	42
Specialized knowledge search and value co-creation: the role of innovation openness	41
Developing organizational performance through talent management practices: employee satisfaction’s mediating role in learning organizations	40
The impact of leadership competences, organizational learning and organizational innovation on business performance	39
Retraction notice: The effect of a separate risk management committee (RMC) towards firms’ performances on consumer goods sector in Malaysia	38
Identifying characterizations of BPM methodology in hotel industry: evidence from listed hotel companies in Egypt	38
Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter?	38
Digital innovation and automation of business processes using quick response code: advancing the means-end chain theory	37
Increasing the collaboration of data science stakeholders with a knowledge management system	37
Graphics based business process harnessing tools, advancing digital maturity of business	36
The influence of digital innovation ecosystem of high-end equipment manufacturing on the intelligent maturity of enterprise – an empirical study on the configuration of the “three-layer core-periphery	36
Knowledge identification for open innovation: a case study of biotechnology firms	35
Understanding BMI from Industry 4.0, knowledge management and market uncertainty perspective	35
A novel approach for managing change in warehouse processes via integration of business process re-engineering and interval-valued hesitant fuzzy DEMATEL	33
Steps and theories towards more effective business case processes within existing organisations: an inter-disciplinary systematic literature review	33
Assessing business process orientation using multi-criteria decision-making	32
The entrepreneurial accompaniment process and the importance of context	31
Balancing exploration and exploitation: investigating the nexus of entrepreneurial orientation, disruptive innovation and digitalization strategy	31
Are all cracks bad? The influences of top management team relationship-related versus task-related demographic faultlines on corporate digital transformation	30
Resilience capabilities and performance dimensions of manufacturing supply chains in a developing economy	29
Indonesian organization digital innovation: the influence of business process management capabilities	28
E-invoicing process reengineering: a case study	28
Retraction notice: Signifying the relationship between counterproductive work behavior and firm’s performance: the mediating role of organizational culture	28
New-venture gestation processes amid Covid-19 pandemic: antecedents of Saudi female nascent entrepreneurs	27
Developing a business intelligence tool for sustainability management	27
Leadership adaptation and business process management in the age of generative AI: evidence from UK pharmaceuticals	26
A data-driven problem-solving approach to performance improvement in healthcare systems: a case study in Tehran heart center hospital	26
Ownership concentration and SME IPO underpricing in India – moderating impact of board monitoring and resource provision role	26
Human-centric BPM: employee exploitation effects on knowledge-sharing behavior and CWB: a dual-path model and its consequences	26
Key facilitators to continuous improvement: a Spanish insight	26
The four Ps of closed-loop manufacturing: a hybrid SEM-ANN model for optimizing sustainable performance	26
“The dark spiral: exploring the impact of employee exploitation on cutting corners, unraveling the link through negative emotions and moral disengagement”	25
Harnessing artificial intelligence for operational excellence: pathways to a circular economy	25
Mapping business process outsourcing and innovation towards a future research	25
The impact of the interaction of independent and cooperative innovation on firm digitization: the moderating role of managerial discretion	25
The composite approach as a hybrid approach to business process modeling: proposition and empirical evaluation	25
Adoption of artificial intelligence and big data analytics: an organizational readiness perspective of the textile and garment industry in Bangladesh	25
How does supply chain digitalization affect supply chain transparency? The roles of supply chain collaboration and cross-organizational governance	24
Value proposition-driven reconfiguration of business models in dynamic industries: a design-science approach	24
Research on the correlation between the degree of digitization of manufacturing process links and economic benefits	24
Family management and digital transformation: evidence from Chinese specialized, refined, differential and innovational enterprises	24
Management control systems for process orientation: the role of diagnostic, interactive and cultural controls	24
Cross-functional integration 4.0 in product development processes: a case study in the heavy vehicle sector	24
Configuring optimal contextual performance and task performance in offshore business processing organizations	23
Supply chain digitalization and sports industry performance in Chinese context: a mediated moderated model	23
How to build responsive service processes in German banks: the role of process documentation and the myth of automation	23
How digital transformation mindfulness affects digital business model innovation: the moderating role of digital orientation	23
Retraction notice: Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?	22
Interoperability approaches of blockchain technology for supply chain systems	22

Impact of patent infringement damages on firms' innovation performance: the moderating effects of patent-intensive industries	22
Harnessing knowledge management for enhanced performance: the mediating roles of market orientation and customer relationship capability in e-commerce	22
The transformative impact of AI on knowledge management processes	21
Retraction notice: The critical human behavior factors and their impact on knowledge management system–cycles	21
How managers’ digital literacy promotes ambidexterity innovation: the serial mediating role of knowledge re-orchestration and digital capabilities	21
Five guidelines to improve context-aware process selection: an Australian banking perspective	21
A novel approach for analysis of firm-level innovation strategies	21
The link between transformational leadership and the EFQM model elements	21
Investigating business process changes: a framework for identifying outdated process models	21
A machine learning-based human resources recruitment system for business process management: using LSA, BERT and SVM	21
Logistics 4.0 for supply chain performance: perspectives from a retailing case study	21
Identification and assessment of risks related to digitalization in Indian construction: a quantitative approach	20
Retraction notice: How perceived information transparency and psychological attitude impact on the financial well-being: mediating role of financial self-efficacy	20
Fostering hotel ambidexterity through knowledge-sharing culture and knowledge-sharing behavior: a study of the hospitality sector in Pakistan	20
Retraction notice: Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter?	20
Technology deployment and SME sustainability: the moderated mediation effect of innovation strategy and SME performance	19
The effects of organizational learning on innovation and performance of venture capital-backed firms: the moderating effect of syndication	19
Does environmental uncertainty drive the use of management control systems and innovation?	19
Predicting the performance of industrial enterprises through ICT-enabled processes: the interplay of staff capacity and organizational commitment	19
Driving service quality to digital success in operations through IoT adoption: insights from manufacturing and logistics services	18
Green intellectual capital disclosure, CEO gender and corporate performance: an analysis of Italian listed companies	18
AI-driven knowledge and intelligence: a strategic framework for competitive advantage in tourism and hospitality industry	18
Top management teams' digital experience and innovation efficiency: evidence from China	18
Combining business process management and lean manufacturing to improve information and documentation flows: a case study	18
Double-edged sword effects of green HRM on employee organizational citizenship behavior for the environment: interactive effects and mediation mechanisms	18
How business process management culture supports digital innovation: a quantitative assessment	18
The dark side of big data organizational environments: beyond data stressors – a transactional theory of stress and coping perspective	18
Building enterprise innovation resilience (EIR) through strategic philanthropy (SP): a stakeholder coexistence perspective	17
How does strategic deviation affect firm performance? The roles of financing constraints and institutional investors	17
Supply chain agility: a multiple case study on the interplay between flexibilities and strategic orientations	17
Drivers of platform ecosystem adoption: does innovation capability translate these drivers into improved firm performance	17
From engineering change to enterprise change management: leveraging the potentials of IT integration in change management processes	16
A holistic analysis of maritime logistics process in fuzzy environment in terms of business process management	16
Understanding knowledge leadership in improving team outcomes in the health sector: a Covid-19 study	16
The use of management information in process innovation: effects of knowledge conversion by socialization	16
The performance payoff: why audit quality, business processes and internal controls matter	15
Learning before, during and after entrepreneurial failure	15
Big data analytics capabilities and green supply chain performance: investigating the moderated mediation model for green innovation and technological intensity	15
An experimental investigation of BPMN-based corporate communications modeling	15
The interplay of circular and digital capabilities in driving sustainable supply chain performance: a mixed-methods study of Indian SMEs	14
Reconfiguring international manufacturing networks in times of uncertainty: towards a new theoretical framework	14
The mediating role of social dynamics in the influence of absorptive capacity and tacit knowledge sharing on project performance	14
Blockchain adoption for enhancing value chain governance	14
The role of knowledge management to improve organizational performance through organizational ambidexterity within the uncertainties	14
Proposal of BPMN extension with a view to effective modeling of clinical pathways	14
The trade-off between innovation value and risk: the roles of external venture capital and internal innovation assets	14
Linking green intellectual capital and sustainable performance through a meta-analysis synthesis	14
Harnessing artificial intelligence in the public sector: the critical role of strategic foresight in driving performance	14
The role of organizational performance in sustaining competitive advantage through reverse logistics activities	14
Comparative analysis of selected process maturity assessment models applied in the public sector	14
Interplay in management practices, innovation, business environment, degree of competition and environmental policies: a comparative study	14
A visual approach to support process analysts in working with process improvement opportunities	14
Robotic process automation deployments: a step-by-step method to investment appraisal	14
Empowering sustainability through digital transformation: the bridging power of digital capabilities and innovation	13
Synergizing flexible work arrangements with learning organizations: a bibliometric analysis and strategic research agenda	13
Assessing sustainability risks in last mile delivery of B2C E-commerce: a Delphi study	13
When do we share knowledge? A mixed-methods study of helping behaviors and HR management practices	13
Navigating digital transformation: the critical role of knowledge sharing and digital transformational leadership in boosting innovation capability in Sub-Saharan Africa	13
Revealing the digital transformation, uncovering hidden process dimensions of education	13
Beyond technology: the role of stakeholder influence and organizational politics in ERP readiness	13
Patterns for modeling process variability in a healthcare context	13
Guest editorial: Business process management in the digital transformation era: new frontiers, challenges and opportunities	12
Green creativity and business sustainability: the influence of dynamic capabilities, technology adoption, business strategies and knowledge management	12
Advancing the software development process through the development of technology-enabled dynamic capabilities in a project-based firm: insights from action design research	12
Crafting an organizational strategy for the new era: a qualitative study of artificial intelligence transformation in a homegrown Singaporean hotel chain	12
Elevating excellence: a standardized process of training and development for private sector educational SMEs	12
Navigating through processes: a bibliometric landscape of BPM in human resources	12
Exploring the artificial intelligence integration in top management team decision-making: an empirical analysis	12
Exploring barriers to collaborative innovation in supply chains – a study of a supplier and two of its industrial customers	12
The impact of national technological capabilities on foreign direct investment inflows: an empirical analysis	11
Improving processing efficiency through workflow process reengineering, simulation and value stream mapping: a case study of business process reengineering	11
Identifying the factors influencing enterprise digital transformation intention: an empirical study based on net effects and joint effects	11
Enhancing decision-making of IT demand management with process mining	11
Achieving green innovation performance through divergent internal and external digitalization pathways: the mediating role of knowledge management	11
Digital transformation and export performance: a process mechanism of firm digital capabilities	11
Knowledge-based resilience and robustness of travel agencies in facing tourism supply chain disruptions	11
Inhibitory influence of supply chain digital transformation on bullwhip effect feedback difference	11
Digital twins in supply chain management: a review of their role in boosting operational efficiency	11
Harnessing digital transformation and ESG performance for innovation, competitiveness and financial success: insights from European multinationals	11
Best practices in packaging design. A proposal for a model to evaluate their overall impact on sustainability	11

Laying the ground for future cross-organizational process mining research and application: a literature review	10
The role of industry 4.0 and ambidexterity on the SCM-SME performance link: Australia evidence	10
How green training drives green process innovation and green product innovation: testing the underlying mechanisms	10
Business process improvement opportunities and redesign options: a systematic literature review	10
Links between components of business continuity management: an implementation perspective	10
Human resources practices as a moderator for inculcating lean thinking in IT organizations – an empirical approach	10
Regional innovation policy mix complexity and enterprise technology innovation: evidence from China	10
Exploring the ethical implications of AI in talent management: perspectives from medium and large enterprises	10
Perceived uncertainty and multiple embeddedness of digital startups	10
Knowledge management capability and organizational performance: a moderated mediation model of environmental dynamism and opportunity recognition	10
Enterprise-wide risk management in higher education: beyond the paradigm of managing risk by categories	10
Continuous service-based process monitoring using Pareto analysis and start-end case diagram	10
Platform digitization capability and organizational resilience: examining the roles of resource reconfiguration and environmental munificence	10
Managing environmental sustainability in customer experience processes: A multi-stakeholder analysis within the food delivery ecosystem	10
Can big data analytics capabilities promote a competitive advantage? Green radical innovation, green incremental innovation and data-driven culture in a moderated mediation model	10
Unlocking the power of supply chain innovativeness: a meta-analysis of performance drivers across national, industry and firm contexts	10
Cloud infrastructure enhancing product competitive advantage of tourism SMEs on online consumption values of tourists	10
Mediation approach of knowledge management process towards supply chain performance under green technology: an empirical analysis	10
How 3D printing enables sustainable supply chain business processes: case studies of manufacturing firms	10
Increasing the organizational performance of online sellers: the powerful back-end management systems	10
Dual impact of AI on business processes: fuzzy TOPSIS prioritization and theoretical framework for strategic adoption	10
Dynamic market complexity and service value advantage: an empirical investigation of business process management	9
Alliance management capability and platform business model innovation of SMEs: findings from SEM and fsQCA	9
Perceived quality in Fintech services: expanding UTAUT2 and the Delone and McLean Information System Success Models	9
Linking digital transformation with supply chain intelligence integration and carbon performance: does business model innovation matter?	9
Exploring Savico’s journey: dynamic capabilities and Industry 4.0 integration in organisation–industry actor relationships	9
Retraction notice: Impact of online customer reviews and deep learning on product innovation empirical study on mobile applications	9
Does blockchain adoption engender environmental sustainability? The mediating role of customer integration	9
The effects of digital transformation on exploitation and exploration: does technological diversity matter?	9
SME supply chain resilience in disruptive times: the effects of supply chain robustness, access to government assistance and disruption intensity	9
Design principles for patient flow improvement in care pathways: a paradox theory perspective	9
Unlocking the potential of digital innovations on BPM: a bibliometric and systematic literature review	9
Unpacking synergistic dynamics between corporate governance and CSR – the role of stakeholder salience	9
Artificial intelligence to counteract “KPI overload” in business process monitoring: the case of anti-corruption in public organizations	9
Ensuring firm resilience by navigating the complexity of emergent and context-driven supply chain uncertainties and disruptions in developing economies	9
Managing supply chain disruptions in pharmaceutical distribution: the roles of disruption orientation and mitigation strategies	8
Leveraging technological readiness and knowledge sources for green innovation: a resource orchestration perspective	8
Reinforcing resilience on the supply side: the role of supplier capabilities	8
Compensation incentives, geographical distance, and the successful exit of indirect CVCs	8
Relationships between leadership and culture, human resources and process improvement in lean healthcare	8
Optimizing agricultural downstream supply chain: addressing information asymmetry and losses	8
Process management: systematic review of determining factors for automation	8
Improving care pathways through BPM and telemedicine: an Italian study	8
Exploring the role of potential knowledge sources for the fuzzy-front end of the new product development (NPD) – bridging the knowledge gaps	8
Strengthening green competitive advantage through organizational learning and green marketing capabilities in a big data environment: a moderated-mediation model	8
Do competitive strategies affect working capital management efficiency?	8
Impact of digital platform capability on innovation performance: the serial mediation effects of external knowledge search and resource bricolage	8
The road to integration: mapping barriers and challenges in AI implementation processes within KMSs	8
Mapping the risks in technology integration for sustainable outcomes	8
Digital transformation and value co-creation in state-owned manufacturing enterprises: a hypernetwork perspective	8
The influencing factors of financial shared service implementation from a dynamic perspective	8
Leveraging big data analytics capability for firm performance: the moderating role of data governance	8
Do we need another new product development maturity model? Literature review and prescriptive extension	8
A model of barriers, drivers, government responses, recovery expectations and expected future changes in SME performance: digitalisation as a moderator	8
Do you want to continue? The effect of communication and knowledge sharing on franchisee’s intention to continue	8
The synergy effect of digitization and servitization on enterprise resilience: a fuzzy-sets QCA approach	8
Technological innovations for sustainable business success: enhancing processes and performance	8
Exploring the relationships between digital transformation, organizational slack and business performance: a configurational approach	8
Investigating the factors influencing ease of doing business in Gilan province	8
Knowledge management–performance nexus: Mediating effect of motivation and innovation	7
Profit meets purpose: a meta-analysis of impact of corporate sustainability on firm performance	7
Unlocking agility: Trapped in the antagonism between co-innovation in digital platforms, business analytics capability and external pressure for AI adoption?	7
Strategic justification of integrated resource planning tools in organizations	7
Wheeling towards sustainability: the nexus of external pressures, green innovation and circular supply chain excellence	7
Factors affecting organisations' supply chain agility and competitive capability	7
A hermeneutic research on project management approaches applied in a business process re-engineering project	7
How generative AI drives sustainable business process transformation in SMTEs: the moderating role of extreme weather	7
Leveraging AI for geo-economic decisions: navigating the nexus between business process management, knowledge management and business intelligence practices	7
The use of business and technology management (BTM) integrated practice in business development initiatives – an ADR cycle	7
Big data analytics capabilities and supply chain performance: testing a moderated mediation model using partial least squares approach	7
Investigating customers’ purchase intentions for electric vehicles with linkage of theory of reasoned action and self-image congruence	7
Nexus of knowledge oriented leadership and knowledge worker performance in Chinese higher education institutions: a post-pandemic behavioral analysis	7
Decision making performance of business analytics capabilities: the role of big data literacy and analytics competency	7
Retraction notice: Using e-wallet for business process development: challenges and prospects in Malaysia	7
Exploration and prioritization of crucial factors of artificial intelligence adoption in credit risk scoring: using the fuzzy analytical hierarchical process	7
Ctrl+Alt+Sustain: the role of algorithmic and organisational trust in sustainable digital transformation	7
Supply chain collaboration, agility and firm performance: a case of manufacturing SMEs in India	6
The impact of industrial Internet of things on sustainable performance: the indirect effect of supply chain visibility	6
The impact of business model innovation and knowledge management on firm performance: an emerging markets perspective	6
Augmenting supply chain resilience through AI and big data	6
Enhancing employer branding in startups through job autonomy and intrinsic motivation: the role of gamification	6
Relationship between trust, the investment model and logistics performance in supply chain management	6
What is the role of cross-ownership in corporate digital innovation: “stepping stone” or “hindrance”?	6
Digital transformation, innovation and market expansion capabilities: exploring pathways to organizational growth in SMEs across East African countries	6
The effects of green skills and defensive routines on open innovation in textile industry SMEs	6
The role of innovation creation in diagnosing business acumen for empowering digital platforms and achieving business sustainability in Indonesia’s micro, small and medium-sized enterprises	6
Business processes for data monetization: an exploratory analysis and proposition of design patterns	6
A dynamic, two-way, individual-level, process-oriented framework for emergent leadership: modeling lateral influence in teams	6
Retraction notice: A nexus between macroeconomic dynamics and trade openness: moderating role of institutional quality	6
Driving circular economy through business intelligence: managing complexity via innovation culture and effective decision-making	6
How blockchain technology supports the business processes of clinical trials: a systematic review	6
Does consistent management of accounting and non-accounting information on environmental risks improve the relevance of environmental performance for investors?	6
B Corp certification process: Do company characteristics play a role?	6
Change-driven process management: exploring a new process paradigm adaptable to societal changes	6
Collaborative practices and market access performance: evidence from small- and medium-sized enterprises	6