OOIR: Observatory of International Research

Papers

(The TQCC of Business Process Management Journal is 8. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-04-01 to 2025-04-01.)

Article	Citations
Supply chain agility: a multiple case study on the interplay between flexibilities and strategic orientations	116
Unleashing the process of Industry 4.0 adoption: a resource-based view and new stakeholder theory approach	90
The social innovation process: exploring the specificities in a developing context	85
Responsible innovation and sustainable competitive advantage: is big data the missing link?	82
Business process redesign towards IoT-enabled context-awareness: the case of a Chinese bulk port	60
Understanding the effectiveness of gamification in an industrial work process: an experimental approach	55
Exploring the nonlinear relationship between strategic alliances and entrepreneurial performance in Chinese new ventures: the moderating role of transactive memory systems in entrepreneurial teams	51
The moderating effect of knowledge-sharing on learning organisation and quality improvement practices	50
The influence of BPM-supportive culture and individual process orientation on process conformance	44
The spectrum of blockchain adoption for developing business model innovation	43
Leveraging technological readiness and knowledge sources for green innovation: a resource orchestration perspective	42
Leading from a distance: nurturing trust in virtual and crisis environments	42
Strengthening green competitive advantage through organizational learning and green marketing capabilities in a big data environment: a moderated-mediation model	41
Implementing total quality management in a virtual organisation: thoughts and lessons from an interventionist approach	41
The role of organizational performance in sustaining competitive advantage through reverse logistics activities	40
A value-driven touchpoints strategy for managing the customer experience process	40
Better understanding of technology effects in adoption of predictive supply chain business analytics among SMEs: fresh insights from developing countries	39
Exploring the role of potential knowledge sources for the fuzzy-front end of the new product development (NPD) – bridging the knowledge gaps	39
PYP4Training: designing digital games for business process training	39
Optimizing agricultural downstream supply chain: addressing information asymmetry and losses	34
The use of management information in process innovation: effects of knowledge conversion by socialization	31
Lies behind the green: can business strategy lead to greenwashing?	29
Business model design and mass customization capability: is supply chain integration a missing link?	28
An experimental investigation of BPMN-based corporate communications modeling	28
AI-driven HR transformation in Chinese automotive industry: strategies and implications	28

Exploring the relationships between digital transformation, organizational slack and business performance: a configurational approach	27
Exploring the nexus of knowledge management, absorptive capacity and corporate sustainable development: the moderating role of information technology (IT)	27
Is cloud computing a game-changer for SME financial performance? Unveiling the mediating role of organizational agility through PLS-SEM	26
Reinforcing resilience on the supply side: the role of supplier capabilities	26
Managing supply chain disruptions in pharmaceutical distribution: the roles of disruption orientation and mitigation strategies	26
Supply chain agility and firm performance: testing serial mediations in pharmaceutical industry	25
BPM application in clinical process improvement: a women 'hospital case study	25
Digitalization strategies and evaluation of maritime container supply chains	25
Understanding knowledge leadership in improving team outcomes in the health sector: a Covid-19 study	25
Antecedents of organizational citizenship behavior towards the environment in manufacturing organizations: using a structural equation modeling approach	23
A process mining impacts framework	23
Knowledge-oriented leadership towards organizational performance: symmetrical and asymmetrical approach	22
A holistic analysis of maritime logistics process in fuzzy environment in terms of business process management	22
The critical human behavior factors and their impact on knowledge management system–cycles	22
Can high-speed railway promote enterprise ambidextrous innovation: a quasi-natural experiment in China	21
Pathways toward entrepreneurial intention among Malaysian universities’ students	21
Framework for cloud product lifecycle management system: a case study of an automotive industry	21
Proposal of BPMN extension with a view to effective modeling of clinical pathways	21
Trust-aware process design: the case of GoFood	21
A DEA-based comprehensive benchmarking approach for implementing continuous improvement	20
The collaborative agglomeration of industries and the realization of the digital economy on the green high-quality development of cities	20
A multi-objective optimization model for outpatient care delivery with service fairness	20
Bridging governance gaps: politically connected boards, gender diversity and the ESG performance puzzle in Iberian companies	19
Hybrid RFID-IoT simulation modeling approach for analyzing scrubs’ distribution solutions in operating rooms	19
Mapping the risks in technology integration for sustainable outcomes	19
Revisiting the ability of research and development activities to improve value relevance	19
Examination of the effects of value creation, intellectual property and organizational creativity on artificial intelligence focused enterprises	19
Adopting Industry 4.0 through absorptive capacity and innovation ambidexterity with the moderation of learning capability	18
Big data analytics capabilities and green supply chain performance: investigating the moderated mediation model for green innovation and technological intensity	18
The role of knowledge management to improve organizational performance through organizational ambidexterity within the uncertainties	17
Transformational leadership, ESG performance, corporate reputation and competitive advantage: a serial mediation model	17
Societal impact: leveraging operational excellence in the Iowa prison industries	17
Retraction notice: Spatial spillover effects of technological innovation on total factor energy efficiency: taking government environment regulations into account for three continents	17
Navigating the moral maze: a literature review of ethical values in business process management	16
Business continuity management: trends, structures and future issues	16
Impact of digital platform capability on innovation performance: the serial mediation effects of external knowledge search and resource bricolage	16
Investigating the factors influencing ease of doing business in Gilan province	16
Learning before, during and after entrepreneurial failure	15
Functional heterogeneity in digital entrepreneurial teams and pivoting: the role of digital agility	15
Does TMT internationalization promote corporate digital transformation? A study based on the cognitive process mechanism	15
Improving the time-based performance of the preparatory stage in textile manufacturing process with value stream mapping	15
How sustainability committees moderate the link between ESG performance and environmental innovation in European firms?	14
Creating AI business value through BPM capabilities	14
Organizational culture, knowledge sharing and organizational performance: a multi-country study	13
Implementing halal logistics in a non-Muslim-dominant environment: a proposal for reengineering the business processes in two stages	13
Enablers to implement sustainable practices in the service only supply chain: a case of an Indian hospital	13
Improving care pathways through BPM and telemedicine: an Italian study	13
Interplay in management practices, innovation, business environment, degree of competition and environmental policies: a comparative study	12
Toward BPM maturity assessment integrated with BPM implementation and use	12
A strategic approach to sustainable agricultural tourism “case study of Al-Ahsa, Saudi Arabia”	12

Market development strategy and process performance of knowledge-intensive SMEs in the epidemic era: a process-oriented perspective	12
Big data analytics adoption success: value chain process-level perspective	12
Equifinal configurations of shaping ambidextrous environmental strategy and the subsequent performance outcome	12
Business process innovation through digital strategy: unveiling the adoption of big data analytics and the evolution of digital culture	11
BPMN pra GERAL: a framework to translate BPMN to a citizen language	11
Comparative analysis of selected process maturity assessment models applied in the public sector	11
Find the “best evidence” of the relationship between network embeddedness and enterprise disruptive innovation performance	11
A value chain development model for the public sector	11
Managerial ability, overseas investment performance of emerging market countries – based on the perspective of intangible knowledge resources	11
Digitalization adoption for digital economy: an examination of Malaysian small medium-sized enterprises through the technology–organization–environment framework	11
The trade-off between innovation value and risk: the roles of external venture capital and internal innovation assets	11
Supplier concentration and debt maturity structure	11
Exploring the benefits of service productisation: support for business processes	10
Assessing business process models: a literature review on techniques for BPMN testing and formal verification	10
The influence of CSR on enterprise value: the case of China’s real estate industry	10
Individuals' attitudes about organizational change: relationship between BPM and resistance to change	10
Enhancing sales and operations planning maturity: an integrative model for food supply chains in global networks	10
Robotic process automation deployments: a step-by-step method to investment appraisal	10
Should I voice to improve workplace practices?	10
Obtaining secure business process models from an enterprise architecture considering security requirements	10
Navigating the innovation frontier: ambidextrous strategies, knowledge creation, and organizational agility in the pursuit of competitive excellence	10
Process management: systematic review of determining factors for automation	10
Directors' and officers' liability insurance and digital transformation – the mediating role of explorative innovation	10
A visual approach to support process analysts in working with process improvement opportunities	10
An exploration of green business process maturity based on ecolabels	10
Does knowledge collecting and donating enhance a bank's salesperson performance?	10
Retraction notice: Impacts of monetary instruments on overnight spread under the interest rate corridor framework: evidence from China	10
Increasing customer service competencies of airports: virtual integration competence, warmth and intimacy of artificial intelligence services	10
Leveraging digital transformation on the path to sustainable development: the role of excellence models	10
A novel approach for a pre-assessment of textile innovation process: innovation gap finder model (IGFM)	9
Critical success factors for change management in business process management	9
A measurement instrument for the “ten principles of good BPM”	9
Achieving transparency in business processes by developing and implementing ethical climate: an integrated model of ethical leadership and engagement	9
Blockchain-enabled supply chain management: integrated impact on firm performance and robustness capabilities	9
Impact of digital Industry 4.0 innovations on interorganizational value chains: a systematic literature review	9
Linking absorptive capacity to project success via mediating role of customer knowledge management capability: the role of environmental complexity	9
Investigating customers’ purchase intentions for electric vehicles with linkage of theory of reasoned action and self-image congruence	9
Dependence and resource commitment as antecedents of supply chain integration	9
Strategic justification of integrated resource planning tools in organizations	9
Retraction notice: Effect of environmental management accounting practices on organizational performance: role of process innovation as a mediating variable	8
Evaluation of critical success determinants to the implementation of additive manufacturing technology in the spare parts supply chain: a grey causal modelling approach	8
One step further: application of metabolomics techniques on the geographical indication (GI) registration process	8
How to conduct successful business process automation projects? An analysis of key factors in the context of robotic process automation	8
Lean Six Sigma financial performance in China and the United States: an international comparative empirical study	8
Research on ecological evaluation of an enterprise open innovation community website	8
The impact of leadership competences, organizational learning and organizational innovation on business performance	8
The use of business and technology management (BTM) integrated practice in business development initiatives – an ADR cycle	8
Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter?	8
Unraveling the trends in business process management: a comprehensive bibliometric analysis of management and business literature	8
Developing organizational performance through talent management practices: employee satisfaction’s mediating role in learning organizations	8
The mediating role of social dynamics in the influence of absorptive capacity and tacit knowledge sharing on project performance	8
Exploring and evaluating the development of an open application programming interface (Open API) architecture for the fintech services ecosystem	8
Revitalising project management office operations in an engineering-service contractor organisation: a key performance indicator based performance management approach	8
Retraction notice: Integrated thinking, earnings manipulation and value creation: Malaysian empirical evidence	8