OOIR: Observatory of International Research

Papers

(The TQCC of Business Process Management Journal is 10. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-01-01 to 2026-01-01.)

Article	Citations
PYP4Training: designing digital games for business process training	144
Functional heterogeneity in digital entrepreneurial teams and pivoting: the role of digital agility	144
The collaborative agglomeration of industries and the realization of the digital economy on the green high-quality development of cities	120
Digital business model innovation: scale development and validation	81
Implementing total quality management in a virtual organisation: thoughts and lessons from an interventionist approach	73
Examination of the effects of value creation, intellectual property and organizational creativity on artificial intelligence focused enterprises	70
Navigating the moral maze: a literature review of ethical values in business process management	67
The spectrum of blockchain adoption for developing business model innovation	62
How sustainability committees moderate the link between ESG performance and environmental innovation in European firms?	60
Lies behind the green: can business strategy lead to greenwashing?	48
Framework for cloud product lifecycle management system: a case study of an automotive industry	45
Revisiting the ability of research and development activities to improve value relevance	44
Organizational culture, knowledge sharing and organizational performance: a multi-country study	43
The influence of BPM-supportive culture and individual process orientation on process conformance	43
Digitalization strategies and evaluation of maritime container supply chains	40
A strategic approach to sustainable agricultural tourism “case study of Al-Ahsa, Saudi Arabia”	38
Enhancing sales and operations planning maturity: an integrative model for food supply chains in global networks	38
Linking absorptive capacity to project success via mediating role of customer knowledge management capability: the role of environmental complexity	38
Organizational culture deep-structure and supply chain relationship sustainability in Korean firms: applying the iceberg model	38
Retraction notice: The effect of a separate risk management committee (RMC) towards firms’ performances on consumer goods sector in Malaysia	38
The influence of CSR on enterprise value: the case of China’s real estate industry	37
Knowledge management processes toward organizational performance – a knowledge-based view perspective: an analogy of emerging and developing economies	37
Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter?	36
The impact of leadership competences, organizational learning and organizational innovation on business performance	35
Developing organizational performance through talent management practices: employee satisfaction’s mediating role in learning organizations	35

Big data analytics adoption success: value chain process-level perspective	34
Identifying characterizations of BPM methodology in hotel industry: evidence from listed hotel companies in Egypt	34
Navigating the innovation frontier: ambidextrous strategies, knowledge creation, and organizational agility in the pursuit of competitive excellence	34
The entrepreneurial accompaniment process and the importance of context	34
Balancing exploration and exploitation: investigating the nexus of entrepreneurial orientation, disruptive innovation and digitalization strategy	33
Are all cracks bad? The influences of top management team relationship-related versus task-related demographic faultlines on corporate digital transformation	32
Knowledge identification for open innovation: a case study of biotechnology firms	31
Graphics based business process harnessing tools, advancing digital maturity of business	31
A novel approach for managing change in warehouse processes via integration of business process re-engineering and interval-valued hesitant fuzzy DEMATEL	31
Understanding BMI from Industry 4.0, knowledge management and market uncertainty perspective	30
Steps and theories towards more effective business case processes within existing organisations: an inter-disciplinary systematic literature review	30
Digital innovation and automation of business processes using quick response code: advancing the means-end chain theory	30
Resilience capabilities and performance dimensions of manufacturing supply chains in a developing economy	29
Assessing business process orientation using multi-criteria decision-making	28
Increasing the collaboration of data science stakeholders with a knowledge management system	28
The influence of digital innovation ecosystem of high-end equipment manufacturing on the intelligent maturity of enterprise – an empirical study on the configuration of the “three-layer core-periphery	27
Harnessing artificial intelligence for operational excellence: pathways to a circular economy	27
A data-driven problem-solving approach to performance improvement in healthcare systems: a case study in Tehran heart center hospital	27
The composite approach as a hybrid approach to business process modeling: proposition and empirical evaluation	25
Indonesian organization digital innovation: the influence of business process management capabilities	24
Retraction notice: Signifying the relationship between counterproductive work behavior and firm’s performance: the mediating role of organizational culture	23
The impact of the interaction of independent and cooperative innovation on firm digitization: the moderating role of managerial discretion	23
Key facilitators to continuous improvement: a Spanish insight	23
How to make it stick? Institutionalising process improvement initiatives	23
New-venture gestation processes amid Covid-19 pandemic: antecedents of Saudi female nascent entrepreneurs	22
Impact of supply chain performance on organizational performance mediated by customer satisfaction: a study of dairy industry	22
The four Ps of closed-loop manufacturing: a hybrid SEM-ANN model for optimizing sustainable performance	22
Human-centric BPM: employee exploitation effects on knowledge-sharing behavior and CWB: a dual-path model and its consequences	22
E-invoicing process reengineering: a case study	22
Do enabling management control systems stimulate innovation?	22
Ownership concentration and SME IPO underpricing in India – moderating impact of board monitoring and resource provision role	22
Management control systems for process orientation: the role of diagnostic, interactive and cultural controls	21
Adoption of artificial intelligence and big data analytics: an organizational readiness perspective of the textile and garment industry in Bangladesh	21
Developing a business intelligence tool for sustainability management	21
A method for integrated business process modeling and ontology development	20
Value proposition-driven reconfiguration of business models in dynamic industries: a design-science approach	20
Family management and digital transformation: evidence from Chinese specialized, refined, differential and innovational enterprises	20
How does supply chain digitalization affect supply chain transparency? The roles of supply chain collaboration and cross-organizational governance	20
How to build responsive service processes in German banks: the role of process documentation and the myth of automation	19
Impact of patent infringement damages on firms' innovation performance: the moderating effects of patent-intensive industries	19
How managers’ digital literacy promotes ambidexterity innovation: the serial mediating role of knowledge re-orchestration and digital capabilities	19
The link between transformational leadership and the EFQM model elements	19
Harnessing knowledge management for enhanced performance: the mediating roles of market orientation and customer relationship capability in e-commerce	19
Research on the correlation between the degree of digitization of manufacturing process links and economic benefits	19
Configuring optimal contextual performance and task performance in offshore business processing organizations	19
Cross-functional integration 4.0 in product development processes: a case study in the heavy vehicle sector	19
Retraction notice: Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?	19
The transformative impact of AI on knowledge management processes	18
How digital transformation mindfulness affects digital business model innovation: the moderating role of digital orientation	18
Supply chain digitalization and sports industry performance in Chinese context: a mediated moderated model	18

“The dark spiral: exploring the impact of employee exploitation on cutting corners, unraveling the link through negative emotions and moral disengagement”	18
Mapping business process outsourcing and innovation towards a future research	18
A machine learning-based human resources recruitment system for business process management: using LSA, BERT and SVM	17
Interoperability approaches of blockchain technology for supply chain systems	17
Retraction notice: The critical human behavior factors and their impact on knowledge management system–cycles	17
A novel approach for analysis of firm-level innovation strategies	17
Investigating business process changes: a framework for identifying outdated process models	17
Technology deployment and SME sustainability: the moderated mediation effect of innovation strategy and SME performance	17
Logistics 4.0 for supply chain performance: perspectives from a retailing case study	17
How business process management culture supports digital innovation: a quantitative assessment	17
Retraction notice: How perceived information transparency and psychological attitude impact on the financial well-being: mediating role of financial self-efficacy	17
Identification and assessment of risks related to digitalization in Indian construction: a quantitative approach	16
Retraction notice: Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter?	16
Green intellectual capital disclosure, CEO gender and corporate performance: an analysis of Italian listed companies	16
Fostering hotel ambidexterity through knowledge-sharing culture and knowledge-sharing behavior: a study of the hospitality sector in Pakistan	16
Combining business process management and lean manufacturing to improve information and documentation flows: a case study	16
The effects of organizational learning on innovation and performance of venture capital-backed firms: the moderating effect of syndication	15
Five guidelines to improve context-aware process selection: an Australian banking perspective	15
Supply chain agility: a multiple case study on the interplay between flexibilities and strategic orientations	15
Top management teams' digital experience and innovation efficiency: evidence from China	15
How does strategic deviation affect firm performance? The roles of financing constraints and institutional investors	15
Drivers of platform ecosystem adoption: does innovation capability translate these drivers into improved firm performance	15
Learning before, during and after entrepreneurial failure	15
Does environmental uncertainty drive the use of management control systems and innovation?	15
Double-edged sword effects of green HRM on employee organizational citizenship behavior for the environment: interactive effects and mediation mechanisms	15
Building enterprise innovation resilience (EIR) through strategic philanthropy (SP): a stakeholder coexistence perspective	15
Corporate governance and business performance of hotels in Western Australia: analysis of market orientation as a mediator	15
The role of organizational performance in sustaining competitive advantage through reverse logistics activities	14
The role of knowledge management to improve organizational performance through organizational ambidexterity within the uncertainties	14
A DEA-based comprehensive benchmarking approach for implementing continuous improvement	14
The use of management information in process innovation: effects of knowledge conversion by socialization	14
The performance payoff: why audit quality, business processes and internal controls matter	14
Understanding knowledge leadership in improving team outcomes in the health sector: a Covid-19 study	14
An experimental investigation of BPMN-based corporate communications modeling	13
Comparative analysis of selected process maturity assessment models applied in the public sector	13
Reconfiguring international manufacturing networks in times of uncertainty: towards a new theoretical framework	13
Big data analytics capabilities and green supply chain performance: investigating the moderated mediation model for green innovation and technological intensity	13
Proposal of BPMN extension with a view to effective modeling of clinical pathways	13
The trade-off between innovation value and risk: the roles of external venture capital and internal innovation assets	13
A holistic analysis of maritime logistics process in fuzzy environment in terms of business process management	13
Revitalising project management office operations in an engineering-service contractor organisation: a key performance indicator based performance management approach	13
Blockchain adoption for enhancing value chain governance	13
A visual approach to support process analysts in working with process improvement opportunities	12
Adoption of open innovation in the COVID-19 emergency: developing a process-based information coordination system	12
Robotic process automation deployments: a step-by-step method to investment appraisal	12
The mediating role of social dynamics in the influence of absorptive capacity and tacit knowledge sharing on project performance	12
Interplay in management practices, innovation, business environment, degree of competition and environmental policies: a comparative study	12
Patterns for modeling process variability in a healthcare context	11
Synergizing flexible work arrangements with learning organizations: a bibliometric analysis and strategic research agenda	11
Guest editorial: Business process management in the digital transformation era: new frontiers, challenges and opportunities	11
Beyond technology: the role of stakeholder influence and organizational politics in ERP readiness	11
Elevating excellence: a standardized process of training and development for private sector educational SMEs	11
Assessing sustainability risks in last mile delivery of B2C E-commerce: a Delphi study	11
Advancing the software development process through the development of technology-enabled dynamic capabilities in a project-based firm: insights from action design research	11
Empowering sustainability through digital transformation: the bridging power of digital capabilities and innovation	11
Navigating digital transformation: the critical role of knowledge sharing and digital transformational leadership in boosting innovation capability in Sub-Saharan Africa	11
Understanding open data business models from innovation and knowledge management perspectives	10
Navigating through processes: a bibliometric landscape of BPM in human resources	10
When do we share knowledge? A mixed-methods study of helping behaviors and HR management practices	10
Exploring the artificial intelligence integration in top management team decision-making: an empirical analysis	10
Digital twins in supply chain management: a review of their role in boosting operational efficiency	10
Digital transformation and export performance: a process mechanism of firm digital capabilities	10
Crafting an organizational strategy for the new era: a qualitative study of artificial intelligence transformation in a homegrown Singaporean hotel chain	10
Exploring barriers to collaborative innovation in supply chains – a study of a supplier and two of its industrial customers	10
Improving processing efficiency through workflow process reengineering, simulation and value stream mapping: a case study of business process reengineering	10
Identifying the factors influencing enterprise digital transformation intention: an empirical study based on net effects and joint effects	10
Green creativity and business sustainability: the influence of dynamic capabilities, technology adoption, business strategies and knowledge management	10
Harnessing artificial intelligence in the public sector: the critical role of strategic foresight in driving performance	10
Revealing the digital transformation, uncovering hidden process dimensions of education	10