OOIR: Observatory of International Research

Papers

(The TQCC of Business Process Management Journal is 9. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-08-01 to 2025-08-01.)

Article	Citations
Organizational culture, knowledge sharing and organizational performance: a multi-country study	126
Revisiting the ability of research and development activities to improve value relevance	113
Implementing total quality management in a virtual organisation: thoughts and lessons from an interventionist approach	100
The spectrum of blockchain adoption for developing business model innovation	71
The influence of BPM-supportive culture and individual process orientation on process conformance	59
Lies behind the green: can business strategy lead to greenwashing?	56
Framework for cloud product lifecycle management system: a case study of an automotive industry	56
Functional heterogeneity in digital entrepreneurial teams and pivoting: the role of digital agility	55
PYP4Training: designing digital games for business process training	48
Navigating the moral maze: a literature review of ethical values in business process management	46
Digital business model innovation: scale development and validation	43
Digitalization strategies and evaluation of maritime container supply chains	36
The collaborative agglomeration of industries and the realization of the digital economy on the green high-quality development of cities	35
How sustainability committees moderate the link between ESG performance and environmental innovation in European firms?	34
Examination of the effects of value creation, intellectual property and organizational creativity on artificial intelligence focused enterprises	34
Enhancing sales and operations planning maturity: an integrative model for food supply chains in global networks	33
The influence of CSR on enterprise value: the case of China’s real estate industry	32
Big data analytics adoption success: value chain process-level perspective	31
Linking absorptive capacity to project success via mediating role of customer knowledge management capability: the role of environmental complexity	31
Retraction notice: The effect of a separate risk management committee (RMC) towards firms’ performances on consumer goods sector in Malaysia	31
The impact of leadership competences, organizational learning and organizational innovation on business performance	31
Developing organizational performance through talent management practices: employee satisfaction’s mediating role in learning organizations	30
A strategic approach to sustainable agricultural tourism “case study of Al-Ahsa, Saudi Arabia”	30
Knowledge management processes toward organizational performance – a knowledge-based view perspective: an analogy of emerging and developing economies	29
Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter?	29

Are all cracks bad? The influences of top management team relationship-related versus task-related demographic faultlines on corporate digital transformation	28
Navigating the innovation frontier: ambidextrous strategies, knowledge creation, and organizational agility in the pursuit of competitive excellence	28
Increasing the collaboration of data science stakeholders with a knowledge management system	28
Steps and theories towards more effective business case processes within existing organisations: an inter-disciplinary systematic literature review	28
A novel approach for managing change in warehouse processes via integration of business process re-engineering and interval-valued hesitant fuzzy DEMATEL	25
Balancing exploration and exploitation: investigating the nexus of entrepreneurial orientation, disruptive innovation and digitalization strategy	25
Components to foster organizational resilience in tourism SMEs	25
Digital innovation and automation of business processes using quick response code: advancing the means-end chain theory	25
The entrepreneurial accompaniment process and the importance of context	24
Knowledge identification for open innovation: a case study of biotechnology firms	24
Identifying characterizations of BPM methodology in hotel industry: evidence from listed hotel companies in Egypt	24
Assessing business process orientation using multi-criteria decision-making	24
Understanding BMI from Industry 4.0, knowledge management and market uncertainty perspective	24
Graphics based business process harnessing tools, advancing digital maturity of business	24
Resilience capabilities and performance dimensions of manufacturing supply chains in a developing economy	23
A data-driven problem-solving approach to performance improvement in healthcare systems: a case study in Tehran heart center hospital	23
The influence of digital innovation ecosystem of high-end equipment manufacturing on the intelligent maturity of enterprise – an empirical study on the configuration of the “three-layer core-periphery	23
Retraction notice: Signifying the relationship between counterproductive work behavior and firm’s performance: the mediating role of organizational culture	23
How to make it stick? Institutionalising process improvement initiatives	22
Impact of supply chain performance on organizational performance mediated by customer satisfaction: a study of dairy industry	22
Key facilitators to continuous improvement: a Spanish insight	22
Harnessing artificial intelligence for operational excellence: pathways to a circular economy	21
The composite approach as a hybrid approach to business process modeling: proposition and empirical evaluation	21
Ownership concentration and SME IPO underpricing in India – moderating impact of board monitoring and resource provision role	21
New-venture gestation processes amid Covid-19 pandemic: antecedents of Saudi female nascent entrepreneurs	21
Human-centric BPM: employee exploitation effects on knowledge-sharing behavior and CWB: a dual-path model and its consequences	20
The four Ps of closed-loop manufacturing: a hybrid SEM-ANN model for optimizing sustainable performance	20
The impact of the interaction of independent and cooperative innovation on firm digitization: the moderating role of managerial discretion	19
Developing a business intelligence tool for sustainability management	19
Do enabling management control systems stimulate innovation?	19
Towards the assessment of business process knowledge intensity – a systematic literature review	18
Adoption of artificial intelligence and big data analytics: an organizational readiness perspective of the textile and garment industry in Bangladesh	18
Management control systems for process orientation: the role of diagnostic, interactive and cultural controls	17
Mapping business process outsourcing and innovation towards a future research	17
Logistics 4.0 for supply chain performance: perspectives from a retailing case study	17
How to build responsive service processes in German banks: the role of process documentation and the myth of automation	16
Cross-functional integration 4.0 in product development processes: a case study in the heavy vehicle sector	16
Impact of patent infringement damages on firms' innovation performance: the moderating effects of patent-intensive industries	16
Supply chain digitalization and sports industry performance in Chinese context: a mediated moderated model	16
Family management and digital transformation: evidence from Chinese specialized, refined, differential and innovational enterprises	16
Research on the correlation between the degree of digitization of manufacturing process links and economic benefits	16
A machine learning-based human resources recruitment system for business process management: using LSA, BERT and SVM	15
How digital transformation mindfulness affects digital business model innovation: the moderating role of digital orientation	15
Interoperability approaches of blockchain technology for supply chain systems	15
The link between transformational leadership and the EFQM model elements	15
Harnessing knowledge management for enhanced performance: the mediating roles of market orientation and customer relationship capability in e-commerce	14
Configuring optimal contextual performance and task performance in offshore business processing organizations	14
Retraction notice: Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?	14
“The dark spiral: exploring the impact of employee exploitation on cutting corners, unraveling the link through negative emotions and moral disengagement”	14
How does supply chain digitalization affect supply chain transparency? The roles of supply chain collaboration and cross-organizational governance	14

Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing	14
Value proposition-driven reconfiguration of business models in dynamic industries: a design-science approach	14
A method for integrated business process modeling and ontology development	14
Does environmental uncertainty drive the use of management control systems and innovation?	13
Green intellectual capital disclosure, CEO gender and corporate performance: an analysis of Italian listed companies	13
How does strategic deviation affect firm performance? The roles of financing constraints and institutional investors	13
Retraction notice: Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter?	13
Top management teams' digital experience and innovation efficiency: evidence from China	13
The transformative impact of AI on knowledge management processes	13
How business process management culture supports digital innovation: a quantitative assessment	13
Modelling of interrelationships amongst enterprise and inter-enterprise information system barriers affecting digitalization in electronics supply chain	13
Investigating business process changes: a framework for identifying outdated process models	13
Identification and assessment of risks related to digitalization in Indian construction: a quantitative approach	13
Retraction notice: How perceived information transparency and psychological attitude impact on the financial well-being: mediating role of financial self-efficacy	13
A novel approach for analysis of firm-level innovation strategies	13
Fostering hotel ambidexterity through knowledge-sharing culture and knowledge-sharing behavior: a study of the hospitality sector in Pakistan	12
Corporate governance and business performance of hotels in Western Australia: analysis of market orientation as a mediator	12
Five guidelines to improve context-aware process selection: an Australian banking perspective	12
Combining business process management and lean manufacturing to improve information and documentation flows: a case study	12
The effects of organizational learning on innovation and performance of venture capital-backed firms: the moderating effect of syndication	12
Drivers of platform ecosystem adoption: does innovation capability translate these drivers into improved firm performance	12
Double-edged sword effects of green HRM on employee organizational citizenship behavior for the environment: interactive effects and mediation mechanisms	12
The use of management information in process innovation: effects of knowledge conversion by socialization	11
Understanding knowledge leadership in improving team outcomes in the health sector: a Covid-19 study	11
The role of knowledge management to improve organizational performance through organizational ambidexterity within the uncertainties	11
Learning before, during and after entrepreneurial failure	11
A DEA-based comprehensive benchmarking approach for implementing continuous improvement	11
The role of organizational performance in sustaining competitive advantage through reverse logistics activities	11
A holistic analysis of maritime logistics process in fuzzy environment in terms of business process management	11
Supply chain agility: a multiple case study on the interplay between flexibilities and strategic orientations	11
Building enterprise innovation resilience (EIR) through strategic philanthropy (SP): a stakeholder coexistence perspective	11
Proposal of BPMN extension with a view to effective modeling of clinical pathways	11
An experimental investigation of BPMN-based corporate communications modeling	11
Comparative analysis of selected process maturity assessment models applied in the public sector	10
A visual approach to support process analysts in working with process improvement opportunities	10
Robotic process automation deployments: a step-by-step method to investment appraisal	10
The mediating role of social dynamics in the influence of absorptive capacity and tacit knowledge sharing on project performance	10
The trade-off between innovation value and risk: the roles of external venture capital and internal innovation assets	10
Blockchain adoption for enhancing value chain governance	10
Big data analytics capabilities and green supply chain performance: investigating the moderated mediation model for green innovation and technological intensity	10
Patterns for modeling process variability in a healthcare context	10
Revitalising project management office operations in an engineering-service contractor organisation: a key performance indicator based performance management approach	10
An exploration of green business process maturity based on ecolabels	10
Interplay in management practices, innovation, business environment, degree of competition and environmental policies: a comparative study	10
Crafting an organizational strategy for the new era: a qualitative study of artificial intelligence transformation in a homegrown Singaporean hotel chain	10
Revealing the digital transformation, uncovering hidden process dimensions of education	9
Empowering sustainability through digital transformation: the bridging power of digital capabilities and innovation	9
Adoption of open innovation in the COVID-19 emergency: developing a process-based information coordination system	9
Synergizing flexible work arrangements with learning organizations: a bibliometric analysis and strategic research agenda	9
Green creativity and business sustainability: the influence of dynamic capabilities, technology adoption, business strategies and knowledge management	9
Navigating digital transformation: the critical role of knowledge sharing and digital transformational leadership in boosting innovation capability in Sub-Saharan Africa	9
Exploring the artificial intelligence integration in top management team decision-making: an empirical analysis	9
Elevating excellence: a standardized process of training and development for private sector educational SMEs	9