Public Management Review

Papers
(The median citation count of Public Management Review is 4. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-05-01 to 2026-05-01.)
ArticleCitations
Gendered cooperation in a post-NPM era: a comparative study of the perceptions of municipal technostructure experts and middle-line managers150
Management reforms, re-stratification and the adaptation of professional status hierarchies: The case of medicine in publicly owned hospitals104
Frames of cooperation: interactional dynamics of pandemic governance networks83
Empowering justice: female police officers’ perspectives on advocating for female victims in South Korea68
Collaborators, supplementers, purchasers and privatizers - profiling the social and health care delivery forms of finnish municipalities through cluster analysis62
Turning rejection into adoption: enhancing the uptake of externally developed design proposals through boundary spanning52
Bridging trust through institution and process: how does digital government increase citizens’ trust in local government?45
Message-sidedness in performance information disclosure and citizens’ perceived accountability: an experimental study44
With or without you: does local autonomy increase intergovernmental collaboration?43
Citizen perceptions of public school efficiency: evidence from the U.S.41
A representative-represented matrix: exploring the symbolic effect of minority representation38
Publicness, Organizational Strategies, and Public Value Outcomes: An Empirical Analysis of U.S Acute Care Hospitals38
Noise at the street level: revealing unwanted variability in seismic safety37
Operational transparency and satisfaction with public services37
Making choices in addressing sustainability problems: A link to framing effects and protected values37
Break my stride? The impact of collaboration entrants on community-level performance for economic development37
The bureaucratic reputation scale: cross-country and cross-language validation37
The effects of artificial intelligence and victims’ deservingness information on citizens’ blame attribution towards administrative errors36
Dialogic and agonistic possibilities and limits of visual accounting: an action research of carbon emission reporting in Scottish city council33
Do networks get emotional? The role of leaders’ emotions for (network) success32
Empowering leadership in crisis: a natural experiment31
Reward exploitation or exploration? The effects of local government sustainability strategies and performance information on citizen evaluation30
Goal-attainment in collaborative climate governance: the role of agile leadership practices in spurring collaborative outputs29
Beyond problemistic search: a contingency perspective on organizational response to performance feedback28
What makes co-production sustainable? A comparative case study of three self-managed homeless programs28
Correction28
Citizen engagement in public sector innovation: exploring the transition between paradigms27
Transparency and citizen satisfaction: a meta-analysis and future research agenda27
The interactive effects of professionalism and politicization: why professional standards and political control mix like oil and water27
One issue, two interpretations: unpacking the role of issue definition in e-government implementation27
Psychological Contract Fulfillment in a Changing Public Sector: a Mixed-Methods Case-Study26
Fostering value facilitation through situated learning in communities of practice26
Paths to citizens-controlled coproduction: The use of blockchain technology in digital coproduction25
Accelerating social initiatives: an exploratory study on scaling in the social sector25
Assuming accountability in the absence of control: the role of stewardship management25
Community-based outcomes of interlocal cooperation in social services25
Correction24
Capitalization of social service nonprofit activities: homeless service provider openings and home values24
When extreme work becomes the norm: an exploration of coping strategies of public sector nurses24
Unpacking street-level discretion: a systematic review of its conceptualizations, antecedents and consequences23
The impact of virtual reality on private value dimensions: a healthcare case study23
Shaping watershed collaboration: how government attention transforms informal interaction into formal cooperation23
Who are leading? A survey of organizational context explaining leadership behaviour of managers and non-managerial employees in public organizations22
Advancing Public Service Logic: moving towards an ecosystemic framework for value creation in the public service context22
Collaboration in action: How micro-level relational dynamics are connected with issue frame convergence in collaborative governance networks21
Strategizing public value21
Design strategies for Citizen Strategic Orientation21
An empirical conceptualization of front line enablement by performance management20
Social enterprise and social entrepreneurship in the Public Administration (PA) scholar field: a bibliometric analysis and some conceptual considerations20
Digital surveillance governance: understanding developments in the use of personal data in public sector reform20
Does only performance feedback matter in public organizations? Testing the moderating role of directional managerial networking on performance improvement20
Exploring the diversity and spread of adult social care innovations in England: an exercise in mapping innovations and a research agenda20
User-orientation in public service organizations: making use of value as a thick concept19
Framework for cross-border governance: from cross-border critical factors to sustainable development19
Exploring the roles of non-profit organizations in co-production: a systematic literature review18
The impact of accountability systems on public employee well-being and the moderating effects of role clarity and job autonomy18
Crossing boundaries at the frontline: examining the link between red tape, leadership and boundary-spanning behaviour18
Fraught with tension? A machine-learning approach to termination traits of public corporations in English and German local governments18
Broader and more intensive sustainable public procurement: a legitimacy theory perspective18
Who guards the guards with AI-driven robots? The ethicalness and cognitive neutralization of police violence following AI-robot advice18
Public servants’ creativity: salient stimulators and inhibitors a longitudinal qualitative digital diary study18
Staff reallocations and employee attitudes towards organizational aims: evidence using longitudinal data from the European Commission18
Public value creation mechanisms in the context of public service logic: an integrated conceptual framework17
Conflicts over public value within public service ecosystems: a strategic action field approach17
Institutional logic relationships and sustainable change in healthcare: a systematic review of the literature17
Navigating the ‘meaningless’ of social innovation: perspectives of social care practitioners in Scotland17
Give and take: understanding innovative behaviour from a psychological contract perspective17
The relational edge: arbitrage as a key capability in platform organizations16
Fit or commitment? A meta-analytic investigation of the relationship and mediating mechanisms between public service motivation and turnover intention16
How does the usage of artificial intelligence affect felt administrative accountability of street-level bureaucrats? The mediating effect of perceived discretion16
Advocacy as market stewardship in social care quasi-markets16
Framing AI in public innovation: the engagement-manipulation nexus16
Improvements in employee performance management over time: evidence from U.S. federal agencies16
Framing quality (management systems): private providers and the promotion of self-serving evaluations in Swedish eldercare16
Conceptualizing the elements of value in public services: insights from practitioners16
Citizens’ experiences with a public ombud: applying Beck Jørgensen and Bozeman’s public values model to empirical data15
Complexity, errors, and administrative burdens15
How punishment avoidance motivation inhibits prohibitive voice behaviour: the role of blame risk and occupational reputation15
Boundary spanning for contractual fairness in public infrastructure projects: its impact on performance and innovation15
Artificial intelligence, types of decisions, and street-level bureaucrats: Evidence from a survey experiment15
Beyond the birdcage: building trust in different regulatory contexts15
Blending the two communities: concurrent evidence use in state-level policy processes15
In transparent government we trust: open government data, transparency perception, and public trust in China15
Improvisational theatre as a viable path? Exploring interaction antecedents in public service innovation processes attempting to implement and sustain eHealth solutions14
Pay-for-performance, job attraction, and the prospects of bureaucratic representation in public organizations: evidence from a conjoint experiment14
Fostering resilience and commitment among volunteers: the role of job demands and autonomy14
Engaging experts by experience as co-producers: challenges and strategies14
Does bureaucracy demotivate public servants? An assessment of psychological mechanisms and the moderating role of age14
Performing change: the institutional logics of internal restructuring in the public sector14
Hidden AI innovations in the public sector: the role of political constraints, bureaucracy, and legitimacy in the adoption of AI-based personnel selection14
Key drivers and barriers to senior public managers’ engagement in digital service innovative behaviour: a qualitative study14
Environmental antecedents, innovation experience, and officials’ innovation willingness: evidence from China14
Challenges and opportunities for equity in public management: Digital applications in multicultural Smart cities13
Responding to reforms: resilience through rule-bending and workarounds in the police force13
Dynamics in network governance of infrastructure public-private partnerships: evidence from four municipalities of China13
Citizen expectations, agency reputation and public service quality13
Frontline organizations as experimental settings for policy change: why public management matters even more13
Middle managers matter! Unpacking the deployment and adaptation of organization-level dynamic capabilities13
When rationality and pragmatism combine into robust models. The case of the COVID-19 vaccination campaign in Lombardy13
Repairing public trust through communication in health crises: a systematic review of the literature13
Antecedents of emergency services’ Street Level Bureaucrats’ (SLBs) delivery of public value: an exploratory study13
Compliance with COVID-19 preventive policies and governmental transparency: an experimental analysis13
Performance feedback and policy diffusion: evidence from Chinese city governments subsidizing new energy vehicles13
Managing noise through nudges: a mixed methods study on decision-hygiene in public management13
Performance management in collaborations: exploring associations between distributed leadership and collective performance data use12
Driving nonprofit hospitals to address health equity in community12
Ongoing strategizing in practice: Examining CEO activities and a social enterprise’s pathways to growth and greater effectiveness12
Understanding interlocal collaboration for service delivery for migrant workers during the COVID-19 pandemic: evidence from Guangdong, China12
Reducing administrative burdens in an energy bill assistance program12
Does (professional) leadership matter for staff satisfaction? Evidence from a panel study of hospital boards12
Digital innovation across the publicness spectrum12
Does workplace inclusion mitigate emotional exhaustion? Evidence from local government organizations12
Public values? A systematic literature review into the outcomes of public service co-creation12
Two decades of public sector innovation: building an analytical framework from a systematic literature review of types, strategies, conditions, and results12
Citizens engaging in public service provision: value co-creation or hard work?12
Designing inclusive co-creation: a conjoint analysis of citizen preferences12
Innovation from the margins: policy entrepreneurship and public sector innovation in centralized contexts12
Individual, organizational, and institutional accountability: a systematic literature review in public administration12
From the inside looking out: towards an ecosystem paradigm of third sector organizational performance measurement12
Procurement under pressure: shifting governance strategies in turbulent times11
Does E-filing improve nonprofit reporting timeliness? evidence from IRS Form 990 data11
The rise and fall of an NPM-style reform in China: a longitudinal case study of sanitation service delivery in Guangzhou11
Social enterprise as political work: perspectives from the global south11
Serving the public or checking boxes? Exploring motivations for overcompliance in policy implementation11
Intersecting public management and social equity Introduction to the special issue of Public Management Review11
Bridging politics and projects: how political affinity and government support affect delays in public–private partnership initiation11
Coping with occupational stereotypes: an emotional lens on police officers’ experiences11
Heart over profit: unravelling the discourse on the non-profit sector’s added value11
Receiving and engaging: can a simple ICT delivered government message change citizen health behavior? A field experiment11
Ready, set, crisis – transitioning to crisis mode in local public administration11
Variance risk, downside risk, and tail risk: comparing risk behaviours among public and private sector employees11
Same position, different roles? How professional, organizational, and public policy logics shape frontline managers’ role conceptions11
Failing accountability: exploring the effect of coproduction on public blame attribution after service failures11
Motivational signals in public sector job advertisements and how they relate to attracting and hiring candidates11
Introducing strategic measures in public facilities management organizations: external and internal institutional work11
Idiosyncrasies of public value: how individual characteristics influence citizen perceptions of public value11
Legitimacy building in crisis: how citizen-led mutual aid self-organizations emerged and survived during Shanghai’s COVID-19 Outbreak11
Development of hybrid professionalism: street-level managers’ work and the enabling conditions of public reform11
Politics and personalities: the 1986 Commonwealth Games as strategic action field11
Escalation of commitment in the public sector: the impacts of electoral effects and visualization aids on blame avoiding behavior10
Bureaucratic encounter, voice behaviour and citizen satisfaction10
Sustainability transformation calls for complexity-informed systemic policy design10
Organizing a sport mega-event in a poor and earthquaked country: the case of Chile´s 1962 world cup10
Managers’ career paths and interlocal collaboration: an agent network collaboration model10
Testing the conceptual boundaries of public service motivation and sense of community responsibility: prosocial actions in community and political engagement10
Bureaucrat or artificial intelligence: people’s preferences and perceptions of government service10
Social equity for wicked problems: achieving racial equity in homeless service provision10
Buffer and booster? Testing PSM’s role in job demands-resources theory10
Libraries in a changing society: resourcing value propositions for viability and societal relevance10
The role of employee empowerment in promoting perceived behavioural control over whistleblowing: implications for public organizations10
The politics of fiscal constraints: stakeholder influence in the budget process9
Self-organizing work in practice: the case of community-based flooding initiatives in Scotland9
Encourage or impede? The relationship between trust in government and coproduction9
Design for inclusive digital co-production9
Public service motivation and policy implementation attitudes: survey experimental evidence from Street-level Bureaucrats in China9
Experiments in public administration research: contributions, challenges, and the road ahead9
Two sides of the same coin: how does civil servants’ public service motivation affect work-family conflict?9
Trust in nursing home services within weak regulatory regimes: the role of information, control and participation9
Creating public value in frontline teams: an empirical exploration of shared leadership behaviour by frontline officials9
Impact of relational and moral motives on social innovation: the mediating role of value co-creation9
Using Twitter to fight the COVID-19 pandemic: the case of United States governors8
Interlocal collaborative processes and network position: the combined effects on environmental performance8
Job sector or PSM? Examining the relative effects of sector and public service motivation on prosocial behaviour8
Two logics of democracy in collaborative governance: a mapping of clashes and compromises8
Correction8
More than a digital system: how AI is changing the role of bureaucrats in different organizational contexts8
Unlocking the process of collaborative innovation - Combining mechanisms of divergence and convergence8
Be prepared! Local politicians’ proclivity for local government adaptive capacity building in response to COVID-19: the role of risk perceptions8
Can the experience in COVID-19 prevention and control improve the emergency response capacity of local civil servants in China?8
Third time’s the charm: revisiting the customer in public service logic8
Supervisory autonomy support: does it strengthen the PSM—Employee engagement relationship?8
The impact of telework on the satisfaction of U.S. federal workers8
Avoiding bureaucratese: the impact of bureaucratic language in digital public encounters8
Government crisis messaging on social media, citizen online engagement and compliance with policies8
Relationships matter: how workplace social capital affects absenteeism of public sector employees8
How the pursuit of public value facilitates collaborative governance: the case of La Vuelta Holanda8
Can information frames nudge citizens to co-produce in emergency preparedness? —evidence from a survey experiment8
Love thy neighbour? Management team environment and effective leadership behaviour in public organizations8
Designing response networks in turbulent times: necessary and sufficient conditions8
Understanding stringency of performance systems: the case of performance-based funding in U.S. higher education8
Practicing knowledge-agency in highly vulnerable communities: the frontlines of Governance in delivering Brazilian Human services8
Shifting oversight: the evolution of modern police performance management in England and Wales8
Role perceptions, collaboration and performance: insights from identity theory8
Agency orientation and bureaucratic behaviour towards clients: evidence from a survey experiment among unemployment caseworkers8
Forced online-level bureaucrats during the pandemic. Analysing the telework experience of social service workers8
How is empathy used in public service? A systematic literature review7
Unveiling how power manifests in street-level interactions: implications for value co-creation7
Exploring tensions between appropriateness and consequences in digitally-induced change: empirical evidence from a public museum7
Exploring the dysfunctional consequences of performance evaluation systems: how does ‘evaluation overload’ affect organizational performance?7
Staff (mis)allocation in public agencies: evidence from protected area management in Brazil7
Sector switchers, what drives you? Exploring career shifts from private to public sector7
Institutional environment and passive co-production: exploring the roles of government deterrence and social norms7
Digital platforms and hybridized social sector accountability: a critical discourse analysis of promotional material7
Citizen coproduction motivations: a systematic review and the SPIENM framework7
Institutional complexity of public sector reform: conflicts and dynamics in local–regional cooperation7
The influence of network orchestration and organizational formalization on goal orientation in public service delivery networks: an experimental study7
Effect of knowledge search depth, user co-creation and moderating factors on the outcomes of service innovations by European public sector organizations7
How does citizen-centric co-production lead to value co-creation? A perspective of interactive governance7
Performance information, expectations and satisfaction with public service delivery in the context of co-production initiatives7
Public service management reform: an institutional work and collective framing approach7
Mitigating collaborative inertia: how leadership transfer networks improve the low-carbon governance of local governments7
Integrating recommendations from sustainability performance audits: moving from words to action7
Talent management in public science funding organizations: institutional logics, paradoxical tensions and HR actor responses7
Assumptions about behaviour influence the policy preferences of public officials7
Insights into public management from policing: introduction to the special issue of Public Management Review7
Flying with clipped wings: dynamic capabilities of publicly owned health care providers7
A review of open strategy: bridging strategy and public management research6
Performance funding of universities and its impacts on accountability: the case of the Czech Republic and Slovakia6
Learning from public administration faculty: emotional labour, burnout, and solutions6
Who “We” are matters: the influence of organizational identity orientation on public participation in government6
The influence of new public management on the police first-line manager: exploring the challenges faced by practitioner managers6
Accountability in outsourced public service delivery: an Australian study6
New public management in U.S. higher education: is privatization associated with lower costs?6
Paradoxes in collaborative governance6
Does the teaming of career street-level bureaucrats and lay officials promote street-level resolutions that favour the citizens’ claims?6
Network governance of collaborative innovation: a bipartite network perspective6
Understanding goal formation in strategic public management: a proposed theoretical framework6
Does merging mandated collaborative governance networks improve community-based community outputs?6
Public officials’ motivated reasoning and their interpretation of policy information6
The role of resource allocation for regime performance in networks for local integration policies6
Fast fashion: the rapid layering of management fashions in the Swedish city of Gothenburg6
The dual nature of innovation in government: differentiating between generation and borrowing6
Performance feedback, blame avoidance, and data manipulation in the public sector: evidence from China’s official city air quality ranking6
Managing the performance of healthcare networks: a ‘dance’ between control and collaboration6
Exploring the impact of collaboration processes on policy networks success: a case study of food policy councils6
Collaborative governance in strong state settings: perceived voluntariness and the role of the state in Rural China6
Police leadership at the political interface: A systematic literature review6
Organizing for co-production: the role of leadership cultures6
Influence of public innovation laboratories on the development of public sector ambidexterity6
When autonomy backfires or succeeds: curvilinear effects on innovative behaviour in the public sector and the moderating role of transformational leadership6
Factors influencing citizens’ adoption of e-government: an empirical validation in a Developing Latin American Country6
Organizational fragmentation and service performance of municipal water districts6
Ensuring social equity through service integration design5
Strategic planning and performance perceptions of managers and citizens: analysing multiple mediations5
Do projects learn across space and time? Evidence from the Olympics5
Beyond reporting: What drives performance data use in sustainability management? Empirical evidence from U.S. cities5
Orchestrating public reforms through joint organizations: the case of a new remuneration policy in Belgian healthcare5
Conceptual foundations of workforce homogeneity in the public sector. Insights from a systematic review on causes, consequences, and blind spots5
Media, trust, and the influence of urban/rural context and education on public sector worker stereotypes5
A connotation to public sector creativity: creative public servants’ tendencies to opt for rule-bending5
HRM autonomy, integration and performance in government agencies: tests of necessity and sufficiency5
Expectations versus reality: the sustainability of co-production approaches over time5
Digitally-induced change in the public sector: a systematic review and research agenda5
Abusive supervision and turnover intention among public servants: the roles of psychological distress and person-organization fit5
Promoting ethical voice in the police: a daily Examination of ethical vision, LMX ambivalence, and interpersonal justice5
Reducing administrative burdens to increase the take-up of public services: the case of vaccination intentions5
Co-production with vulnerable people: an exploratory study in mental health care5
Creating and maintaining momentum – relational work in public-private innovation partnerships5
Drivers of collaborative governance for the green transition5
Exploring interactions among PPP institutional variables along market maturity levels5
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