Public Management Review

Article	Citations
The COVID-19 pandemic as a game changer for public administration and leadership? The need for robust governance responses to turbulent problems	261
Implementing collaborative governance: models, experiences, and challenges	70
Design for experience – a public service design approach in the age of digitalization	55
Exploring artificial intelligence adoption in public organizations: a comparative case study	49
Playing defence: the impact of trust on the coping mechanisms of street-level bureaucrats	44
A systematic literature review of open innovation in the public sector: comparing barriers and governance strategies of digital and non-digital open innovation	41
Social entrepreneurship in the context of disaster recovery: Organizing for public value creation	40
Confronting the big challenges of our time: making a difference during and after COVID-19	39
Network governance and collaborative governance: a thematic analysis on their similarities, differences, and entanglements	39
Relational leadership in collaborative governance ecosystems	38
Radical and disruptive answers to downstream problems in collaborative governance?	36
South Korea’s fast response to coronavirus disease: implications on public policy and public management theory	33
Governance-as-legitimacy: are ecosystems replacing networks?	33
Resilience through digitalisation: How individual and organisational resources affect public employees working from home during the COVID-19 pandemic	31
Responding to information asymmetry in crisis situations: innovation in the time of the COVID-19 pandemic	30
Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce	29
Policy narratives and megaprojects: the case of the Lyon-Turin high-speed railway	29
Under what conditions do governments collaborate? A qualitative comparative analysis of air pollution control in China	29
Self-determination theory goes public: experimental evidence on the causal relationship between psychological needs and job satisfaction	29
A validated measurement for felt relational accountability in the public sector: gauging the account holder’s legitimacy and expertise	28
From recovery resilience to transformative resilience: How digital platforms reshape public service provision during and post COVID-19	26
How does organizational sustainability foster public service motivation and job satisfaction? The mediating role of organizational support and societal impact potential	25
Institutional intermediaries as legitimizing agents for social enterprise in China and India	25
Combined effects of procurement and collaboration on innovation in public-private-partnerships: a qualitative comparative analysis of 24 infrastructure projects	24
Facilitating collaboration in publicly mandated governance networks	24

Public values assessment as a practice: integration of evidence and research agenda	22
Lack of reform in Israeli local government and its impact on modern developments in public management	22
Neighbourhood governance during the COVID-19 lockdown in Hangzhou: coproduction based on digital technologies	22
Determinants of non-profit commercialism. Resource deficits, institutional pressures or organizational contingencies?	21
Is the turtle still plodding along? Public management reform in Germany	21
Promoting work engagement in public administrations: the role of middle managers’ leadership	21
Accountability and inter-organizational collaboration within the state	21
Intra-organizational trust in public organizations – the study of interpersonal trust in both vertical and horizontal relationships from a bidirectional perspective	21
Continuous co-creation: how ongoing involvement impacts outcomes of co-creation	21
Local government as a catalyst for promoting social enterprise	20
E-procurement system adoption in local governments: the role of procurement complexity and organizational structure	19
Cross-sector collaboration formality: the effects of institutions and organizational leaders	19
Giving sense about paradoxes: paradoxical leadership in the public sector	19
Travelling along the public service co-production road: a bibliometric analysis and interpretive review	19
Leadership and innovation: what’s the story? The relationship between leadership support level and innovation target	18
Performance information and learning effects on citizen satisfaction with public services	18
AI-driven public services and the privacy paradox: do citizens really care about their privacy?	17
How to influence the professional discretion of street-level bureaucrats: transformational leadership, organizational learning, and professionalization strategies in the delivery of social assistance	17
Examining Resilience Across a Service Ecosystem under Crisis	17
Separating symbolic and active representation: a mixed methods study of gender and education in China	17
Features and drivers of citizen participation: Insights from participatory budgeting in three European cities	17
Gendered leadership during the COVID-19 pandemic: how democracy and representation moderate leadership effectiveness	17
Design in the public sector: Toward a human centred model of public governance	17
Does inter-municipal collaboration improve public service resilience? Evidence from local authorities in England	16
Policy labs as arenas for boundary spanning: inside the digital transformation in Germany	16
Contracting out welfare services: how are private contractors held accountable?	16
Boundaries of collaboration – the case of a temporary housing complex for refugees in Sweden	15
Strategizing on behalf of social enterprises: the case of the Metropolitan Economic Development Association and Catalyst	15
What drives network effectiveness? A configurational approach	15
Co-creation and co-production in municipal risk governance – A case study of citizen participation in a German city	15
Citizens and the legitimacy outcomes of collaborative governance An administrative burden perspective	15
Does digitizing involve desensitizing? Strategic insights into the side effects of workplace digitization	15
Barriers to entrepreneurship in public enterprises: boards contributing to inertia	15
Accountability and police use of force: Interactive effects between minority representation and civilian review boards	14
Leading frontline enforcers: how supervisors’ leadership style impacts inspectors’ enforcement style	14
Making sense of the digital co-production of welfare services: using digital technology to simplify or tailor the co-production of services	14
Having it all: can collaborative governance be both legitimate and accountable?	14
Organizational Publicness and Mortality: Explaining the Dissolution of Local Authority Companies	14
Street-Level bureaucracy in public administration: A systematic literature review	13
Beyond the tipping point: the curvilinear relationships of transformational leadership, leader–member exchange, and emotional exhaustion in the French police	13
Responsibilization and value conflicts in healthcare co-creation: a public service logic perspective	13
Responding to failure: the promise of market mending for social enterprise	13
Contact with citizens and job satisfaction: expanding person-environment models of public service motivation	12
Mutuality in AI-enabled new public service solutions	12
Collaborative networks and environmental governance performance: a social influence model	12
What drives the perceived legitimacy of collaborative governance? An experimental study	12
Budget transparency and governance quality: a cross-country analysis	12
Understanding financial resilience from a resource-based view: Evidence from US state governments	12
Understanding goal formation in strategic public management: a proposed theoretical framework	12
From external provision to technological outsourcing: lessons for public sector automation from the outsourcing literature	12

When the going gets tough, the goal-committed get going: overcoming the transaction costs of inter-agency collaborative governance	12
Business model innovation in the public sector: an integrative framework	12
Crisis lifecycle, policy response, and policy effectiveness	12
The adoption of e-Health in public hospitals. Unfolding the gender dimension of TMT and line managers	12
Public health care innovation lab tackling the barriers of public sector innovation	12
Financial capacity and organizational stability in U.S. local governments	12
Determinants of open innovation adoption in public organizations: a systematic review	11
Internal brand management in the public sector: the effects of internal communication, organizational practices, and PSM on employees’ brand perceptions	11
Boundary-spanning in public value co-creation through the lens of multilevel governance	11
Public sector innovation in context: A comparative study of innovation types	11
The impact of technological innovation on service delivery: social media and smartphone integration in a 311 system	11
After the applause: understanding public management and public service ethos in the fight against Covid - 19	11
Policy attention and the adoption of public sector innovation	11
Accountability intensity and bureaucrats’ response to conflicting expectations: a survey experiment in China	11
Does non-profit commercialization help reduce social inequality? Revisiting the cross-subsidization hypothesis	11
AI as an organizational agent to nurture: effectively introducing chatbots in public entities	11
Are we there yet? Understanding the implementation of re-municipalization decisions and their duration	11
Social entrepreneurs as change makers: expanding public service networks for social innovation	11
Updating public accountability: a conceptual framework of voluntary accountability	11
Representation, reputation and expectations towards bureaucracy: experimental findings from a favela in Brazil	11
How difficult should it be? Evidence of burden tolerance from a nationally representative sample	10
What contributes to the sustainability of self-organized non-profit collaboration in disaster relief？A fuzzy-set qualitative comparative analysis	10
Public sector creativity: triggers, practices and ideas for public sector innovations. A longitudinal digital diary study	10
The perceived effectiveness of collaborative approaches to address domestic violence: the role of representation, ‘reverse-representation,’ embeddedness, and resources	10
International survey evidence on user and community co-delivery of prevention activities relevant to public services and outcomes	10
Examining the impact of control and ownership on social enterprises’ public value creation using integrative publicness theory	10
Introduction to the PMR special issue on accountability and legitimacy under collaborative governance	10
Advancing Public Service Logic: moving towards an ecosystemic framework for value creation in the public service context	10
Gender, situational visibility, and discretionary decision-making of regulatory street-level bureaucrats under pandemic emergency: an experimental study in China	10
Who benefits from collaborative governance? An empirical study from the energy sector	10
‘Damned if you do and damned if you don’t’: a framework for examining double binds in public service organizations	10
Perceived racial discrimination in the workplace: considering minority supervisory representation and inter-minority relations	9
Ethical leadership and program to reduce unethical behaviour among public employees	9
What makes work smart in the public sector? Insights from a bibliometric analysis and interpretive literature review	9
Publicness and micro-level risk behaviour: experimental evidence on stereotypical discounting behaviour	9
The interactive influence of public service motivation, perceived reward equity, and prosocial impact on employee engagement: a panel study in Pakistan	9
A systematic literature review of city competitiveness: A 30-year assessment and future agenda for public administration	9
Can effective organizational rules keep employees from leaving? a study of green tape and turnover intention	9
Strategic planning and performance perceptions of managers and citizens: analysing multiple mediations	9
Mobilizing to take responsibility: exploring the relationship between Sense of Community Responsibility (SOC-R), Public Service Motivation (PSM) and public service resilience during Covid-19	9
When do women receive managerial support? The effects of gender congruence and the manager-employee relationship	9
Provision and production reform of urban fire services: privatization, cooperation and costs	9
Partisan bias and citizen satisfaction, confidence, and trust in the U.S. Federal Government	9
Understanding street‐level bureaucrats’ informal collaboration: Evidence from police officers across the jurisdictional divide	9
Does leader gender matter for performance evaluations? Evidence from two experiments	9
Local government amalgamations: state of the art and new ways forward	9
More than a digital system: how AI is changing the role of bureaucrats in different organizational contexts	9
Is there a place for employee-driven pro-environmental innovations? The case of public organizations	9
Bought in? The contingent effect of stakeholder support upon strategic implementation success in American municipalities	9
Death anxiety among street-level bureaucrats: how does it affect their work drive and performance?	9
Resilience in public service partnerships: evidence from the UK Life Chances Fund	9
Information sharing in public-private relationships: the role of boundary objects in contracts	8
Public trust and collaborative governance: an instrumental variable approach	8
No two-party game: how third-sector organizations alter administrative burden and improve social equity	8
A qualitative comparative analysis of collaborative governance structures as applied in urban gardens	8
‘Explain, but make no excuses’: service recovery after public service failures	8
Staff support and administrative capacity in strategic planning for local sustainability	8
Nurturing mutual gains in the public sector: the roles of socially responsible human resource practices, employee use of normative public values, and job crafting	8
Public management reforms in Pakistan	8
The differing effects of individual- and group-based pay for performance on employee satisfaction: the role of the perceived fairness of performance evaluations	8
Developing a vulnerability-based conceptual model for managing risk in non-profit projects: a multicase study in a European country	8
Public leadership and participation: understanding the experiences of South African local government officials’ engagement within informal settlements in the Western Cape	8
Does gender matter in budget deviations? An empirical assessment of Spanish local governments	8
Stress tests for public service resilience: introducing the possible-worlds thinking	8
Revenue diversification or revenue concentration? Impact on financial health of social enterprises	8
The value of public organizations’ diversity reputation in women’s and minorities’ job choice decisions	8
Performance management from the bottom up	8
Implementing AI in the public sector	8
Enabling PSL and value co-creation through public engagement: a study of municipal service regeneration	7
Conceptualizing the elements of value in public services: insights from practitioners	7
The many shapes and sizes of meta-governance. An empirical study of strategies applied by a well-advanced meta-governor: the case of Dutch central government in education	7
Introducing research insights into the third sector, social enterprise and public service delivery	7
Agency autonomy, public service motivation, and organizational performance	7
Relational leadership in local governance: the engagement of mayors with citizens, public managers and politicians	7
Co-production ‘thinking’ and performance implications in the case of separate waste collection	7
Government crisis messaging on social media, citizen online engagement and compliance with policies	7
Market competition and regulatory compliance in public, non-profit, and for-profit organizations	7
Austerity, political control and supplier selection in English local government: implications for autonomy in multi-level systems	7
To measure or not to measure?An empirical investigation of social impact measurement in UK social enterprises	7
Investigating the contribution of community empowerment policies to successful co-production- evidence from Scotland	7

Public servants’ creativity: salient stimulators and inhibitors a longitudinal qualitative digital diary study	7
The complexities of digitization and street-level discretion: a socio-materiality perspective	7
Fight or flight: How gender influences follower responses to unethical leader behaviour	7
The evolutionary trajectory of social enterprises in the Czech Republic and Slovakia	7
Doing better with less: do behavioural capabilities affect street level bureaucrats’ ability to deliver public value?	7
Applying organizational density to local public service performance: separating homeless service outcomes from outputs	7
Does politicization influence senior public officials’ work attitudes? Different forms and effects of politicization in the civil service	7
The necessity of collaboration in branding: analysing the conditions for output legitimacy through qualitative comparative analysis (QCA)	7
Exploring network mechanisms to organizations’ influence reputation: a case of collaborative disaster response	7
Empowering the frontline: internal and external organizational antecedents of teacher empowerment	7
Citizens as an innovation source in sustainability transitions – linking the directionality of innovations with the locus of the problem in transformative innovation policy	7
Revisiting the old debate: citizens’ perceptions of meritocracy in public and private organizations	6
A time differencing qualitative comparative analysis (QCA) of public-private partnership (PPP) market maturity	6
Evidence use as sociomaterial practice? A qualitative study of decision-making on introducing service innovations in health care	6
Workgroup innovative behaviours in the public sector workplace: the influence of servant leadership and workgroup climates	6
Virtual agents in the public service: examining citizens’ value-in-use	6
Introducing strategic measures in public facilities management organizations: external and internal institutional work	6
Learning effects of anti-corruption reform in public organisations: explanations from social psychological theory	6
Creeping crises and public administration: a time for adaptive governance strategies and cross-sectoral collaboration?	6
Two logics of democracy in collaborative governance: a mapping of clashes and compromises	6
Government transparency: paradoxes and dilemmas	6
Public service logic and the creation of value propositions through framing	6
Hybrid professional managers in healthcare: an expanding or thwarted occupational interest?	6
The tripod of trust: a multilevel approach to trust-based leadership in public organizations	6
‘I do not want to be one of her favourites’. Emotional display and the co-production of frontline care services	6
In search of legitimacy: conflicting logics and identities of management consultants in public administration	6
The threat of appearing lazy, inefficient, and slow? Stereotype threat in the public sector	6
Learning how to do AI: managing organizational boundaries in an intergovernmental learning forum	6
Ambiguity, appraisal, and affect: examining the connections between goal perceptions, emotional labour, and exhaustion	6
Understanding diverse types of performance information use: evidence from an institutional isomorphism perspective	6
Public sector reform and public management theory ―cases of Japan	6
A policy-centred approach to inter-municipal cooperation	6
Who can serve as the proxy for public employees in public administration experiments? a cross-sample comparison	6
Governmental support strategies and their effects on private capital engagement in public–private partnerships	6
Who are leading? A survey of organizational context explaining leadership behaviour of managers and non-managerial employees in public organizations	6
Mayoral preferences for delegation in collaborative arrangements: issue salience and policy specificity	6
Understanding vertical pay dispersion in the public sector: the role of publicness for manager-to-worker pay ratios and interdisciplinary agenda for future research	6
The new era leadership for the public sector? Entrepreneurship, effectiveness, and democracy	6
Hybrid goals: institutional complexity and ‘legacy’ in a global sporting mega-event	6
Facilitating inter-municipal collaboration through mandated collaborative platform: evidence from regional environmental protection in China	5
The importance of effectiveness versus transparency and stakeholder involvement in citizens’ perception of public sector algorithms	5
Exploring local government fiscal slack in a political-budgetary-managerial framework	5
Power and conflict in network governance: exclusive and inclusive forms of network administrative organizations	5
Value processes and lifecycles in networks for public service innovation	5
Bureaucrat or artificial intelligence: people’s preferences and perceptions of government service	5
Workplace spirituality and service-oriented performance via work engagement in public organizations: the moderating role of service climate	5
Public management during a crisis: when are citizens willing to contribute to institutional emergency preparedness?	5
Negative media reporting and its effects on performance information use in public spending	5
What triggers public-private partnership (PPP) renegotiations in the United States?	5
Public opinion on megaprojects over time: findings from four megaprojects in the UK	5
Role perceptions, collaboration and performance: insights from identity theory	5
Satisficing or maximizing in public–private partnerships? A laboratory experiment on strategic bargaining	5
A review of open strategy: bridging strategy and public management research	5
Relationships between community-led mutual aid groups and the state during the COVID-19 pandemic: complementary, supplementary, or adversarial?	5
Reporting multiple dimensions of public service performance: information order effects on citizens’ willingness to use services	5
Citizen perceptions of public school efficiency: evidence from the U.S.	5
The impact of telework on the satisfaction of U.S. federal workers	5
A critique of public service logic	5
Speaking on behalf of the vulnerable? Voluntary translations of citizen needs to policy in community co-production	5
A practice approach to fostering employee engagement in innovation initiatives in public service organisations	5
Job-fit and high-performance versus high-empowerment HR: moderators of the PSM—organizational commitment relationship	5
Co-production at the front line: a user reflection on theory and practice	5
Does the past matter? Unravelling the temporal interdependencies of institutions in the success of public–private partnerships	5
How do different organizational influences lead street-level workers to move towards clients? A comparison of care services for the elderly in Germany and Israel	5
Do health vouchers broaden the choices of citizens with low socioeconomic status? An analysis of Medicaid in Brooklyn	4
Working 9 to 5? A cross-national analysis of public sector worker stereotypes	4
Conservation or disappearance? The public provider of home care services in a system of choice	4
Managing (through) a network of collaborations: A case study on hospital executives’ work in a Dutch urbanized region	4
When the time is right: testing for dynamic effects in collaborative performance	4
Factors influencing citizens’ adoption of e-government: an empirical validation in a Developing Latin American Country	4
Professional managers, public values? The delicate balance between corporatization and stewardship to society	4
A tension lens for understanding public innovation diffusion processes	4
Beyond policy patrons: A ‘MADE’ framework for examining public engagement efforts of philanthropic foundations on Twitter	4
In search of a golden thread: recent developments in public management across New Zealand and Australia	4
Resource dependence and the survival of government-created social enterprises	4
Unpredictable cocktails or recurring recipes? Identifying the patterns that shape collaborative performance summits	4
Responding to reforms: resilience through rule-bending and workarounds in the police force	4
Navigating network governance: the role of social enterprise in local employment services	4
Unlocking the process of collaborative innovation - Combining mechanisms of divergence and convergence	4
Studying complex systems through design interventions Probing open government data ecosystems in the Netherlands	4
Public service performance from the perspective of marketing and innovation capabilities	4
Activating employees’ motivation to increase intentions to report wrongdoings: evidence from a large-scale survey experiment	4
Development of hybrid professionalism: street-level managers’ work and the enabling conditions of public reform	4
A policy-oriented approach to co-production. The case of homestay accommodation for refugees and asylum seekers	4
Does performance-based accountability impact how non-profit directors perceive organizational performance? Insights from rational planning	4
‘Real-world’ priority setting for service improvement in English primary care: a decentred approach	4
When are organizational reforms perceived positively? An examination of the role of employees’ hierarchical level	4
Artificial intelligence, types of decisions, and street-level bureaucrats: Evidence from a survey experiment	4
Digitally-induced change in the public sector: a systematic review and research agenda	4
‘We are all vulnerable, we are all fragile’: COVID-19 as opportunity for, or constraint on, health service resilience in Colombia?	4
Performance feedback, blame avoidance, and data manipulation in the public sector: evidence from China’s official city air quality ranking	4
Social innovation during turbulent times: a systematic literature review and research agenda	4
Public leadership to foster peacebuilding in violently divided societies	4
Do visionary and servant leaders reduce cognitive uncertainty of professionals? A study of team-based settings in public organizations	4
Governing long-term policy problems: Dilemmas and strategies at a Dutch water authority	4