Journal of Health Organization and Management

Article	Citations
The whistleblower stages model in British National Health Service Inquiries	49
Guest editorial: Employee voice and silence in the health sector	35
Determinants of competitive advantage through achieving pharmaceutical supply chain management capabilities in the Ethiopian healthcare sector	34
To adopt or not to adopt mobile health applications? A study among Generation X mobile phone users in a developing country	27
Exploring telemedicine and organizational challenges in the healthcare system: a qualitative analysis using Grounded Theory	25
A win-win scenario? Restrictive policies from alternative standpoints	22
The relationship between healthcare service provision models and patient experience	16
Users' involvement in digital health collaborative projects	16
Putting the pieces together: towards an integrative framework for healthcare performance	16
A narrative review of e-health systems' evolution – evidence from a regional study	15
The barriers and facilitators of radical innovation implementation in secondary healthcare: a systematic review	15
Organizational perspectives on implementing complex health interventions: clinical genomics in Australia	14
Artificial intelligence and big data from digital health applications: publication trends and analysis	14
Safety culture in healthcare: mixed method study	14
From hospital-centered care to home-centered care of older people: propositions for research and development	14
Stakeholder management and financial sustainability in philanthropic hospitals	13
A social cognitive theory of customer value co-creation behavior: evidence from healthcare	13
Workplace bullying and turnover intentions of nurses: the multi-theoretic perspective of underlying mechanisms in higher-order moderated-serial-mediation model	12
Why is learning from patient safety incidents (still) so hard? A sociocultural perspective on learning from incidents in healthcare organizations	11
Lessons learned from the pandemic: expanding the collaboration between clinical and logistics activities in a hospital	10
Health service requirements of mHealth app users: evidence from Hangzhou, China	10
Interorganizational systems without hierarchy: immunization information systems	10
Business intelligence and the leverage of information in healthcare organizations from a managerial perspective: a systematic literature review and research agenda	10
Clinical guidelines and clinical autonomy: exploring the missing link	9
Pursuing sustainable performance in healthcare organizations: a sustainable business model perspective	9

Intraorganization conflicts of interest in hospitals adapting to a changing ecosystem	9
The regulation and reconciliation of hybrid professional-managerial identities in a public hospital: the case of Lean management	9
Using an implementation science approach to build leader facilitation capability in healthcare: a novel approach for enhancing action learning set facilitation	9
System transformation in palliative and end of life care: developing a model for excellence	8
Program coordinators’ perspectives on implementing a transition program for newly graduated nurses: a qualitative interview study	8
Centrality and compatibility of institutional logics when introducing value-based reimbursement	8
Nurturing innovative culture in a healthcare organisation – Lessons from a Swedish case study	8
Improvement of human performance in healthcare systems by taking into account physician behavior	7
Improving rural and remote health workforce retention amid global workforce shortages: a scoping review of evaluated workforce interventions	7
How sensory marketing affects perceived service quality and customer satisfaction: study in Vietnam public hospitals	7
Employee voice in healthcare: a systematic review	7
Factors influencing the organisational homeostasis in healthcare organisations	7
AI-IoT integration in Tanzania’s primary healthcare system: a narrative review	7
Exploring perceived barriers for advancement to leadership positions in healthcare: a thematic synthesis of women's experiences	7
Diffusion of person-centred care within 27 European countries – interviews with managers, officials, and researchers at the micro, meso, and macro levels	7
Quick and dirty or rapid and informative? Exploring a participatory method to facilitate implementation research and organizational change	7
Medical consultants’ experience of collective leadership in complexity: a qualitative interview study	7
The “hard, relentless, never-ending” work of focusing on discharge: a qualitative study of managers' perspectives	7
Performance measurement of Brazilian federal university hospitals: an overview of the public health care services through principal component analysis	7
Appropriating integrated performance management tools in healthcare: a sociomaterial work story	7
Equity-informative methods of health services research	7
Viewpoints of nurse auditors regarding the profession: a qualitative study	7
Cross-cultural validation and psychometric testing of the French version of the TeamSTEPPS teamwork perceptions questionnaire	7
Leading well and staying psychologically healthy: the role of resources and constraints for managers in the healthcare sector	6
The impact of organizational justice on centralized labor scheduling: a qualitative study with patient care staff	6
Patient presentations to an after-hours general practice, an urgent care clinic and an emergency department on Sundays: a comparative, observational study	6
Healthcare workers' autonomy: testing the reciprocal relationship between job autonomy and self-leadership and moderating role of need for job autonomy	6
Meaningful organizational routines in primary healthcare: influencing factors and their consequences for routine enactment	6
Clinical leadership development in the NHS – a study in urgent and emergency care (UEC)	6
Medical staff's emotional exhaustion and its relationship with patient safety dimensions	6
Colorectal cancer prevention in Central, Eastern European and South Caucasus countries: a review of policy approaches	6
Institutional logics, social interactions and management of tensions in public-private partnership organizations	6
Obliged to follow your command: examining how and when servant leadership affects service performance	5
Abusive supervision and helping behavior among nursing staff: a moderated mediation model	5
Healthcare professionals’ well-being at work: a professional and organizational identity perspective	5
A practical framework for achieving value creation and capture in healthcare through process improvement	5
A literature review of leadership training and a novel conceptual model of leader-member exchange theory for new dentists	5
React, reframe and engage. Establishing a receiver mindset for more effective safety negotiations	5
Enhancing inter-organisational partnerships in integrated care models for older adults: a multiple case study	5
Organisational drivers of performance in mental health providers	5
Modelling lifecycles of inter-organizational collaborations in healthcare: a systematic review and best-fit framework synthesis	5
The patient as a prosumer of healthcare: insights from a bibliometric-interpretive review	5
Facilitation activities for change response: a qualitative study on infection prevention and control professionals during a pandemic in Brazil	5
A need for a comprehensive health financing strategy in Pakistan: an analysis of key health financing issues	5
Editorial: Navigating the future of health organization and management with a renewed vision	5
Cross-sectoral collaboration: comparing complex child service delivery systems	5
A comparative study of patient safety culture from departed and on-the-job nurses’ viewpoints	5
Unlocking the benefits of diversity among healthcare workforces: a holistic view	4
Lower-status experts' influence on health-care managers' decision-making	4
Balancing competing rationales in priority-setting in primary healthcare – an interview study on political governance	4

The collaborative and professional boundary challenges from a bottom-up perspective: an insider action research study on a hospital ward	4
The role of AI-enabled health systems in the Jordanian context: the case of digital contact tracing apps	4
Artificial intelligence vs human clinicians: a comparative analysis of complex medical query handling across the USA and Australia	4
Optimizing health system volume flexibility: key determinants and strategies during the COVID-19 crisis	4
Understanding mHealth adoption among older adults: a novel NCA-fsQCA analysis	4
The role of narratives in interprofessional collaboration during organizational change: an ethnographic case study in general practice	4
Are acute hospital trust mergers associated with improvements in the quality of care?	4
Baseline evaluation of patient safety culture in a Jordanian tertiary hospital during the COVID-19 pandemic: a cross-sectional study	4
Keep-or-drop multidimensional control systems in professional organisations: evidence on the use of the balanced scorecard in healthcare	4
Improving the learning capacity of regional health systems for their transformation towards health and well-being systems: a qualitative study of ten Dutch regions	4
AI-enabled chatbots healthcare systems: an ethical perspective on trust and reliability	4
An innovative model of access and triage to reduce waiting in an outpatient epilepsy clinic: a process evaluation	4
What is known about clinician researcher careers in allied health? A scoping review of the last decade	3
Co-development of client involvement in health and social care services: examining modes of interaction	3
Implementation of a magnet hospital model: attracting and retaining healthcare staff in a Swedish hospital	3
Unlocking retention: a prescriptive framework for retaining trained staff in critical care units	3
Optimizing health organization performance and patient care outcomes via predictive analytics: implications for data science and artificial intelligence research	3
Strategies and practices for organizational learning in integrated care	3
A nexus among high performance work systems, employee engagement, perspective-taking, trust in leader and organisational innovation: an insight from developing country	3
Street-level bureaucracy and extreme work: understanding career shock perceptions among nurses in public hospitals	3
A novel approach to prioritizing health technology investments using integrated AI-based ranking model	3
Managing an ageing healthcare workforce: a systematic literature review	3
Assessing AI literacy and attitudes among medical students: implications for integration into healthcare practice	3
A framework to guide the implementation of lean management in emergency department	3
Implementation of significant mental health service change: perceptions and concerns of a mental health workforce in the context of transformation	3
Why are we still waiting? Views of future-focused policy and the direction of the profession from dissatisfied recent pharmacy graduates	3
Ambivalent identification: the role of job performance in strengthening organizational identification in healthcare settings	3
Finnish experts' perceptions of digital healthcare forms in 2035 and the anticipated healthcare workforce impacts: a Delphi study	3
Towards quality primary health care: the dilemma of Community-Based Health Planning and Services (CHPS) in health service provision in Ghana	3
Strategic leadership and management factors driving sustainability in health-care organizations in Thailand	3
Comparing perspectives on organisational silence: an analysis of the Gosport inquiry	3
Navigating the COVID-19 crisis: a study of healthcare leadership response in India and the USA	3
How did whistleblowing and the duty of candour get onto the agenda of the British national health service	3
A demand approach health workforce planning in the Peruvian primary care setting	3
Exploring barriers to complementary and alternative medicine adoption in India: an ISM-MICMAC analysis	3
The trends of patient engagement in a co-production healthcare services: a insights from a bibliometric analysis	3
Public–private partnerships, boundary spanners and the boundary wall in the English National Health Service	3
A hurting embrace does not last long: toxicity of abusive supervision erodes leader and organizational identification to cause turnover intention	2
Patient versus person centeredness: embracing different perspectives	2
Preconditions for nurses' perceived organizational support in healthcare: a qualitative explorative study	2
Assessing organizational culture in public mental healthcare service organizations	2
How insights from the field of information behavior can enrich understanding of knowledge mobilization	2
Enhancing healthcare operations: a systematic literature review on approaches for hospital facility layout planning	2
Included and engaged: the significance of perceived inclusion among healthcare workers	2
Reconsidering performance management to support innovative changes in health care services	2
Incentives management among health workers in primary health-care facilities: addressing important issues in rural Ghana	2
Hospital doctor turnover and retention: a systematic review and new research pathway	2
Organizing visions for data-centric management: how Norwegian policy documents construe the use of data in health organizations	2
Healthcare 4.0: a systematic literature review	2
Lean healthcare applied systematically in a medium-sized medical clinic hospitalization	2
From approachables on the sidelines to dedicated sensitives: developing a leadership typology among healthcare leaders utilizing grounded theory	2
Requested to do right things excessively: how citizenship pressure/future focus influence health-related work outcomes in health organizations during the pandemic	2
The joint impact of burnout and neurotic personality on career satisfaction and intention to leave among health workers during the first 2 years of COVID-19	2
Assessing and overcoming the barriers for healthcare waste management in India: an integrated AHP and Fuzzy TOPSIS approach	2
Workplace health promotion interventions in EU-27 public administrations	2
Development and validation of an algorithm using health administrative data to define patient attachment to primary care providers	2
Mentoring as a management practice to retain newly certified professionals in healthcare organisations	2
Managing operational resilience during the implementation of digital transformation in healthcare organisational practices	2
Optimising efficiency and patient-centredness in general hospitals: insights from data envelopment and matrix analysis	2
Using systems thinking to increase understanding of the innovation system of healthcare organisations	2
A critical assessment of male HIV/AIDS patients’ satisfaction with antiretroviral therapy and its implications for sustainable development in Sub-Saharan Africa	2
Preventative self-regulatory primary care leadership in urban China: impact on physician well-being and medical service quality	2
Interprofessional nursing education and the role of swift trust and task conflict in team creativity: the mediating role of team interactive behaviors	2
Critical factors challenging the integration of AI technologies in healthcare workplaces: a stakeholder assessment	2
Frontline leadership for implementing clinical guidelines in Norwegian mental health services: a qualitative study	2
Speak up! Factors that influence involvement of nurses in oncological multidisciplinary team meetings	2
Conceptual foundations of organizational structure: re-structuring of women's health services	2
Empirical nexus of corporate social responsibility, service quality, corporate reputation and brand preference: evidence from Iranian healthcare industry	2
Adjustmentalisation – digitalisation as transformation process and the interplay between a digital logic and diverse primary care logics in Sweden	2
Just a leader? Leadership work challenges and identity contradiction experienced by Finnish physician leaders	2
Understanding the relationship among discrimination, resource availability, health and workplace outcomes in ethnic minority nursing staff in Canada	2
Overwriting New Public Management with New Public Governance in New Zealand's approach to health system improvement	2
Effect of relation or effect of investment? Procedural justice and physician authority as factors shaping the well-being of patients	2
Baseline assessment and benchmarking of patient safety culture in Jordan: a cross-sectional study	2
Patient engagement in system redesign teams: a process of social identity	2
“You should have addressed it directly”: the ideals and ideologies of managing interaction problems in healthcare work	1
The influence of soft and hard TQM on quality performance and patient satisfaction in health care: investigating direct and indirect effects	1
Lean healthcare: a science mapping of current progress and future research avenues	1
Network governance in healthcare systems: a systematic review of the network-level factors	1
Coworker abuse in healthcare: voices of mistreated workers	1

Deciphering stakeholder voice on the challenges of transformative healthcare 5.0 ecosystem: a quality function deployment analyses	1
Determinants of healthcare workers' job retention during the global health crisis: insights from a national survey in Canada	1
Being bound and tied by the ropes of frugality: a case study on public management values and service integration	1
Evidence of successful interprofessional education programs—models, barriers, facilitators and success: a systematic review of European studies	1
Sustainable development practices in healthcare: a systematic review	1
“This has reinvigorated me”: perceived impacts of an innovation training program on employee experience and innovation support	1
Designing a resilience network for inter-organizational partnerships in disasters	1
Emergence of learning and quality - using scientific social media facilitating a complex adaptive space in healthcare	1
The association between doctor-patient relationship and media discourse in emergency departments: a cross-sectional study in China	1
What are the antecedents of nosiness among nurses? A qualitative study	1
Clinical leadership during the Covid-19 pandemic: a scoping review	1
Exploring changes in integration, differentiation, rules, coordination and performance following the introduction of a hospital planning centre: a case study	1
Guest editorial	1
Joy, sorrow and invisible work and theoretical inconveniences in the labour process of community nurses	1
Practical strategies and the need for psychological support: recommendations from nurses working in hospitals during the COVID-19 pandemic	1
Intensive care unit nursing workload estimation in smart hospitals	1
A qualitative study of hospital clinical staff perceptions of their interactions with healthcare middle managers	1
Examining factors influencing the adoption of enterprise resource planning systems in secondary healthcare institutions	1
Consumer perspectives of accelerated access to medicines: a qualitative study	1
Institutional work aimed at increasing employment orientation in mental health services	1
A study of the implementation of patient safety policies in the NHS in England since 2000: what can we learn?	1
Digital transformation in the healthcare sector: a novel strategic perspective	1
Workplace bullying in surgery: exploring the drivers and mitigators	1
The role of digital adoption capability on hospital performance in Indonesia moderated by environmental dynamism	1
Financial protection of Iran’s healthcare system during the COVID-19 pandemic and strategies for improvement	1
Implementing the Learning from Excellence approach to support continuous quality improvement in breast cancer care: a mixed-method study across Italian regions	1
A scale for measuring healthcare service quality incorporating patient-centred care and using a psychometric analytics framework	1
Prosocial voice in the hierarchy of healthcare professionals: the role of emotions after harmful patient safety incidents	1
Pandemic scars: long-term impact of COVID-19 on work stress among healthcare workers in China	1
Assessing individual readiness for change in healthcare: a review of measurement scales	1
Temporal patient trajectories: long stories in short admissions	1
Reimagining healthcare supply chains: a systematic review on digital transformation with specific focus on efficiency, transparency and responsiveness	1
The role of open innovation in addressing resource constraints in healthcare: a systematic literature review	1
Grounded accountability in life-and-death high-consequence healthcare settings	1
Contextual factors and competencies influencing quality improvement: perspectives from nurses and nurse managers	1
Tactical capacity planning under uncertainty – a capacity limitation analysis	1
Inter-organizational knowledge and information transfer in long-term care for older persons: Do sector and resource availability matter?	1
Socioeconomic and demographic factors predictive of same day access utilization in outpatient radiation oncology	1
A voice system or a voice maze? Navigating employee voice in a hospital setting	1
Trust in embedding co-design for innovation and change: considering the role of senior leaders and managers	1
A systematic review of AI-based chatbot usages in healthcare services	1
Allied health new graduates’ voice behavior – new perspectives using realist synthesized narratives	1
Exploring the scientific evolution of collective leadership: a bibliometric analysis from Scopus database	1
Website posts and the voice of frontline healthcare workers: a thematic analysis	1
Fitting in as an outsider: a resource dependence theory approach to outside boards	1
Differences in capital structure between public and private hospitals: new evidence from a small country banking system using panel data	1
Does workplace toxicity influence turnover intentions among Indian healthcare employees? Investigating the moderating role of gratitude	1