Journal of Health Organization and Management

Article	Citations
Determinants of competitive advantage through achieving pharmaceutical supply chain management capabilities in the Ethiopian healthcare sector	53
To adopt or not to adopt mobile health applications? A study among Generation X mobile phone users in a developing country	37
Artificial intelligence and big data from digital health applications: publication trends and analysis	37
Putting the pieces together: towards an integrative framework for healthcare performance	27
Users' involvement in digital health collaborative projects	22
A narrative review of e-health systems' evolution – evidence from a regional study	18
The relationship between healthcare service provision models and patient experience	18
A social cognitive theory of customer value co-creation behavior: evidence from healthcare	16
Guest editorial: Employee voice and silence in the health sector	15
The whistleblower stages model in British National Health Service Inquiries	15
Exploring telemedicine and organizational challenges in the healthcare system: a qualitative analysis using Grounded Theory	14
From hospital-centered care to home-centered care of older people: propositions for research and development	13
The barriers and facilitators of radical innovation implementation in secondary healthcare: a systematic review	13
A win-win scenario? Restrictive policies from alternative standpoints	12
Why is learning from patient safety incidents (still) so hard? A sociocultural perspective on learning from incidents in healthcare organizations	12
How does organizational sacralization affect healthcare professionals’ work engagement and turnover intentions through perceived organizational support?	12
Lessons learned from the pandemic: expanding the collaboration between clinical and logistics activities in a hospital	11
Intraorganization conflicts of interest in hospitals adapting to a changing ecosystem	11
The regulation and reconciliation of hybrid professional-managerial identities in a public hospital: the case of Lean management	10
Workplace bullying and turnover intentions of nurses: the multi-theoretic perspective of underlying mechanisms in higher-order moderated-serial-mediation model	10
Stakeholder management and financial sustainability in philanthropic hospitals	10
Interorganizational systems without hierarchy: immunization information systems	10
Pursuing sustainable performance in healthcare organizations: a sustainable business model perspective	9
Clinical guidelines and clinical autonomy: exploring the missing link	9
Using an implementation science approach to build leader facilitation capability in healthcare: a novel approach for enhancing action learning set facilitation	8

Health service requirements of mHealth app users: evidence from Hangzhou, China	8
How sensory marketing affects perceived service quality and customer satisfaction: study in Vietnam public hospitals	8
Business intelligence and the leverage of information in healthcare organizations from a managerial perspective: a systematic literature review and research agenda	8
Nurturing innovative culture in a healthcare organisation – Lessons from a Swedish case study	8
Improving rural and remote health workforce retention amid global workforce shortages: a scoping review of evaluated workforce interventions	7
Improvement of human performance in healthcare systems by taking into account physician behavior	7
Appropriating integrated performance management tools in healthcare: a sociomaterial work story	7
The impact of organizational justice on centralized labor scheduling: a qualitative study with patient care staff	7
Leading well and staying psychologically healthy: the role of resources and constraints for managers in the healthcare sector	7
Viewpoints of nurse auditors regarding the profession: a qualitative study	7
Program coordinators’ perspectives on implementing a transition program for newly graduated nurses: a qualitative interview study	7
Performance measurement of Brazilian federal university hospitals: an overview of the public health care services through principal component analysis	7
Exploring perceived barriers for advancement to leadership positions in healthcare: a thematic synthesis of women's experiences	7
Quick and dirty or rapid and informative? Exploring a participatory method to facilitate implementation research and organizational change	7
The “hard, relentless, never-ending” work of focusing on discharge: a qualitative study of managers' perspectives	7
AI-IoT integration in Tanzania’s primary healthcare system: a narrative review	7
Centrality and compatibility of institutional logics when introducing value-based reimbursement	7
Diffusion of person-centred care within 27 European countries – interviews with managers, officials, and researchers at the micro, meso, and macro levels	7
Employee voice in healthcare: a systematic review	7
Medical consultants’ experience of collective leadership in complexity: a qualitative interview study	7
Meaningful organizational routines in primary healthcare: influencing factors and their consequences for routine enactment	7
Medical staff's emotional exhaustion and its relationship with patient safety dimensions	6
Patient presentations to an after-hours general practice, an urgent care clinic and an emergency department on Sundays: a comparative, observational study	6
Facilitation activities for change response: a qualitative study on infection prevention and control professionals during a pandemic in Brazil	6
Colorectal cancer prevention in Central, Eastern European and South Caucasus countries: a review of policy approaches	6
Cross-cultural validation and psychometric testing of the French version of the TeamSTEPPS teamwork perceptions questionnaire	6
Healthcare workers' autonomy: testing the reciprocal relationship between job autonomy and self-leadership and moderating role of need for job autonomy	6
Organisational drivers of performance in mental health providers	6
Factors influencing the organisational homeostasis in healthcare organisations	6
Clinical leadership development in the NHS – a study in urgent and emergency care (UEC)	6
Institutional logics, social interactions and management of tensions in public-private partnership organizations	6
React, reframe and engage. Establishing a receiver mindset for more effective safety negotiations	6
Abusive supervision and helping behavior among nursing staff: a moderated mediation model	5
A need for a comprehensive health financing strategy in Pakistan: an analysis of key health financing issues	5
Editorial: Navigating the future of health organization and management with a renewed vision	5
A practical framework for achieving value creation and capture in healthcare through process improvement	5
Healthcare professionals’ well-being at work: a professional and organizational identity perspective	5
A comparative study of patient safety culture from departed and on-the-job nurses’ viewpoints	5
Cross-sectoral collaboration: comparing complex child service delivery systems	5
Artificial intelligence vs human clinicians: a comparative analysis of complex medical query handling across the USA and Australia	5
Enhancing inter-organisational partnerships in integrated care models for older adults: a multiple case study	5
Obliged to follow your command: examining how and when servant leadership affects service performance	5
Baseline evaluation of patient safety culture in a Jordanian tertiary hospital during the COVID-19 pandemic: a cross-sectional study	5
A literature review of leadership training and a novel conceptual model of leader-member exchange theory for new dentists	5
Keep-or-drop multidimensional control systems in professional organisations: evidence on the use of the balanced scorecard in healthcare	4
Implementation of significant mental health service change: perceptions and concerns of a mental health workforce in the context of transformation	4
An innovative model of access and triage to reduce waiting in an outpatient epilepsy clinic: a process evaluation	4
Modelling lifecycles of inter-organizational collaborations in healthcare: a systematic review and best-fit framework synthesis	4
Understanding mHealth adoption among older adults: a novel NCA-fsQCA analysis	4
Balancing competing rationales in priority-setting in primary healthcare – an interview study on political governance	4

AI-enabled chatbots healthcare systems: an ethical perspective on trust and reliability	4
Are acute hospital trust mergers associated with improvements in the quality of care?	4
The role of narratives in interprofessional collaboration during organizational change: an ethnographic case study in general practice	4
The patient as a prosumer of healthcare: insights from a bibliometric-interpretive review	4
Accreditation through the eyes of nurse managers: an infinite staircase or a phenomenon that evaporates like water	4
Unlocking the benefits of diversity among healthcare workforces: a holistic view	4
The role of AI-enabled health systems in the Jordanian context: the case of digital contact tracing apps	4
Improving the learning capacity of regional health systems for their transformation towards health and well-being systems: a qualitative study of ten Dutch regions	4
Optimizing health system volume flexibility: key determinants and strategies during the COVID-19 crisis	4
Lower-status experts' influence on health-care managers' decision-making	4
Unlocking retention: a prescriptive framework for retaining trained staff in critical care units	3
How did whistleblowing and the duty of candour get onto the agenda of the British national health service	3
Critical factors challenging the integration of AI technologies in healthcare workplaces: a stakeholder assessment	3
Conceptual foundations of organizational structure: re-structuring of women's health services	3
How insights from the field of information behavior can enrich understanding of knowledge mobilization	3
Exploring barriers to complementary and alternative medicine adoption in India: an ISM-MICMAC analysis	3
A framework to guide the implementation of lean management in emergency department	3
Street-level bureaucracy and extreme work: understanding career shock perceptions among nurses in public hospitals	3
Optimizing health organization performance and patient care outcomes via predictive analytics: implications for data science and artificial intelligence research	3
A soft policy instrument with a hard content? An analysis of national agreements in Swedish multi-level healthcare	3
What is known about clinician researcher careers in allied health? A scoping review of the last decade	3
Assessing AI literacy and attitudes among medical students: implications for integration into healthcare practice	3
Strategic leadership and management factors driving sustainability in health-care organizations in Thailand	3
Strategies and practices for organizational learning in integrated care	3
Enhancing healthcare quality and patient safety: exploring the impact of working environment, support and communication	3
Assessing and overcoming the barriers for healthcare waste management in India: an integrated AHP and Fuzzy TOPSIS approach	3
Workplace health promotion interventions in EU-27 public administrations	3
Ambivalent identification: the role of job performance in strengthening organizational identification in healthcare settings	3
A nexus among high performance work systems, employee engagement, perspective-taking, trust in leader and organisational innovation: an insight from developing country	3
Public–private partnerships, boundary spanners and the boundary wall in the English National Health Service	3
A novel approach to prioritizing health technology investments using integrated AI-based ranking model	3
The collaborative and professional boundary challenges from a bottom-up perspective: an insider action research study on a hospital ward	3
Co-development of client involvement in health and social care services: examining modes of interaction	3
Navigating the COVID-19 crisis: a study of healthcare leadership response in India and the USA	3
Finnish experts' perceptions of digital healthcare forms in 2035 and the anticipated healthcare workforce impacts: a Delphi study	3
Patient engagement in system redesign teams: a process of social identity	3
Towards quality primary health care: the dilemma of Community-Based Health Planning and Services (CHPS) in health service provision in Ghana	3
Assessing organizational culture in public mental healthcare service organizations	3
The trends of patient engagement in a co-production healthcare services: a insights from a bibliometric analysis	3
A demand approach health workforce planning in the Peruvian primary care setting	3
The joint impact of burnout and neurotic personality on career satisfaction and intention to leave among health workers during the first 2 years of COVID-19	3
Implementation of a magnet hospital model: attracting and retaining healthcare staff in a Swedish hospital	3
Comparing perspectives on organisational silence: an analysis of the Gosport inquiry	3
Managing an ageing healthcare workforce: a systematic literature review	3
Network governance in healthcare systems: a systematic review of the network-level factors	2
Deciphering stakeholder voice on the challenges of transformative healthcare 5.0 ecosystem: a quality function deployment analyses	2
A voice system or a voice maze? Navigating employee voice in a hospital setting	2
Financial protection of Iran’s healthcare system during the COVID-19 pandemic and strategies for improvement	2
Effect of relation or effect of investment? Procedural justice and physician authority as factors shaping the well-being of patients	2
Understanding the relationship among discrimination, resource availability, health and workplace outcomes in ethnic minority nursing staff in Canada	2
Included and engaged: the significance of perceived inclusion among healthcare workers	2
Using systems thinking to increase understanding of the innovation system of healthcare organisations	2
Empirical nexus of corporate social responsibility, service quality, corporate reputation and brand preference: evidence from Iranian healthcare industry	2
Enhancing healthcare operations: a systematic literature review on approaches for hospital facility layout planning	2
Patient versus person centeredness: embracing different perspectives	2
Publisher’s Note	2
Reconsidering performance management to support innovative changes in health care services	2
Hospital doctor turnover and retention: a systematic review and new research pathway	2
Inter-organizational knowledge and information transfer in long-term care for older persons: Do sector and resource availability matter?	2
A study of the implementation of patient safety policies in the NHS in England since 2000: what can we learn?	2
Adjustmentalisation – digitalisation as transformation process and the interplay between a digital logic and diverse primary care logics in Sweden	2
Sustainable development practices in healthcare: a systematic review	2
Healthcare 4.0: a systematic literature review	2
Mentoring as a management practice to retain newly certified professionals in healthcare organisations	2
Managing operational resilience during the implementation of digital transformation in healthcare organisational practices	2
Optimising efficiency and patient-centredness in general hospitals: insights from data envelopment and matrix analysis	2
Preventative self-regulatory primary care leadership in urban China: impact on physician well-being and medical service quality	2
Speak up! Factors that influence involvement of nurses in oncological multidisciplinary team meetings	2
Frontline leadership for implementing clinical guidelines in Norwegian mental health services: a qualitative study	2
Organizing visions for data-centric management: how Norwegian policy documents construe the use of data in health organizations	2
A critical assessment of male HIV/AIDS patients’ satisfaction with antiretroviral therapy and its implications for sustainable development in Sub-Saharan Africa	2
Contextual factors and competencies influencing quality improvement: perspectives from nurses and nurse managers	2
A qualitative study of hospital clinical staff perceptions of their interactions with healthcare middle managers	2
Being bound and tied by the ropes of frugality: a case study on public management values and service integration	2
Interprofessional nursing education and the role of swift trust and task conflict in team creativity: the mediating role of team interactive behaviors	2
Workplace bullying in surgery: exploring the drivers and mitigators	2
Baseline assessment and benchmarking of patient safety culture in Jordan: a cross-sectional study	2
Incentives management among health workers in primary health-care facilities: addressing important issues in rural Ghana	2
A systematic review of AI-based chatbot usages in healthcare services	2
Lean healthcare applied systematically in a medium-sized medical clinic hospitalization	2

Preconditions for nurses' perceived organizational support in healthcare: a qualitative explorative study	2
Requested to do right things excessively: how citizenship pressure/future focus influence health-related work outcomes in health organizations during the pandemic	2
From approachables on the sidelines to dedicated sensitives: developing a leadership typology among healthcare leaders utilizing grounded theory	2
A hurting embrace does not last long: toxicity of abusive supervision erodes leader and organizational identification to cause turnover intention	2
“You should have addressed it directly”: the ideals and ideologies of managing interaction problems in healthcare work	1
Digital transformation in the healthcare sector: a novel strategic perspective	1
The influence of soft and hard TQM on quality performance and patient satisfaction in health care: investigating direct and indirect effects	1
Coworker abuse in healthcare: voices of mistreated workers	1
Exploring the scientific evolution of collective leadership: a bibliometric analysis from Scopus database	1
The relationship between self-efficacy and sustainable Lean management systems within the healthcare arena	1
Socioeconomic and demographic factors predictive of same day access utilization in outpatient radiation oncology	1
Lean healthcare: a science mapping of current progress and future research avenues	1
What makes a socially skilled leader? Findings from the implementation and operation of New Care Models (Vanguards) in England	1
Dry promotions and positive psychology: striking a balance for employee well-being	1
Implementing the Learning from Excellence approach to support continuous quality improvement in breast cancer care: a mixed-method study across Italian regions	1
Differences in capital structure between public and private hospitals: new evidence from a small country banking system using panel data	1
Grounded accountability in life-and-death high-consequence healthcare settings	1
Fitting in as an outsider: a resource dependence theory approach to outside boards	1
Website posts and the voice of frontline healthcare workers: a thematic analysis	1
Emergence of learning and quality - using scientific social media facilitating a complex adaptive space in healthcare	1
Medical secretaries’ fears and opportunities in an increasingly digitalised workplace environment	1
Pandemic scars: long-term impact of COVID-19 on work stress among healthcare workers in China	1
Intensive care unit nursing workload estimation in smart hospitals	1
Clinical leadership during the Covid-19 pandemic: a scoping review	1
Determinants of healthcare workers' job retention during the global health crisis: insights from a national survey in Canada	1
Factors influencing the enhancement of the new iron triangle in healthcare organisations	1
Examining factors influencing the adoption of enterprise resource planning systems in secondary healthcare institutions	1
Evidence of successful interprofessional education programs—models, barriers, facilitators and success: a systematic review of European studies	1
Managing inpatient bed setup: an action-research approach using lean technical practices and lean social practices	1
Promoting organizational learning in nursing: examining the influence of participatory leadership, psychological ownership and motivation	1
Relationship between profitability and financial factors of hospitals after a period of austerity and health care reforms: evidence from Greece	1
A scale for measuring healthcare service quality incorporating patient-centred care and using a psychometric analytics framework	1
The association between doctor-patient relationship and media discourse in emergency departments: a cross-sectional study in China	1
Redefining supplier selection in healthcare sector: a novel framework for supplier classification	1
Prosocial voice in the hierarchy of healthcare professionals: the role of emotions after harmful patient safety incidents	1
What are the antecedents of nosiness among nurses? A qualitative study	1
Temporal patient trajectories: long stories in short admissions	1
Impact of the initial COVID-19 response in the UK on speech and language therapy services: a nationwide survey of practice	1
Practical strategies and the need for psychological support: recommendations from nurses working in hospitals during the COVID-19 pandemic	1
Exploration of the mediating role of physicians’ managerial attitude in the relationship between their self-efficacy and workplace performance	1
Exploring changes in integration, differentiation, rules, coordination and performance following the introduction of a hospital planning centre: a case study	1
“This has reinvigorated me”: perceived impacts of an innovation training program on employee experience and innovation support	1
Does workplace toxicity influence turnover intentions among Indian healthcare employees? Investigating the moderating role of gratitude	1
Tactical capacity planning under uncertainty – a capacity limitation analysis	1
Trust in embedding co-design for innovation and change: considering the role of senior leaders and managers	1
Aligning corporate social responsibility with artificial intelligence in healthcare in the context of the post-COVID-19 recovery: a viewpoint	1
Joy, sorrow and invisible work and theoretical inconveniences in the labour process of community nurses	1
Organisational learning through a charitable trust-initiated project focusing on end-of-life care	1
Identifying categories of patient-driven health services innovation: insights from Taiwan’s health services sector	1
Competing institutional logics in healthcare organizations: theorising digitalism	1
Reimagining healthcare supply chains: a systematic review on digital transformation with specific focus on efficiency, transparency and responsiveness	1
The role of digital adoption capability on hospital performance in Indonesia moderated by environmental dynamism	1
Artificial intelligence’s impact on oral healthcare in terms of clinical outcomes: a bibliometric analysis	1
Allied health new graduates’ voice behavior – new perspectives using realist synthesized narratives	1
Guest editorial	1
The role of open innovation in addressing resource constraints in healthcare: a systematic literature review	1
Institutional work aimed at increasing employment orientation in mental health services	1
Designing a resilience network for inter-organizational partnerships in disasters	1
The physician CEO advantage and hospital performance during the COVID-19 pandemic: capacity utilization and patient satisfaction	1