Journal of Health Organization and Management

Article	Citations
The relationship between patients’ nursing care satisfaction and nursing image perceptions: an example of a university hospital	32
A social cognitive theory of customer value co-creation behavior: evidence from healthcare	26
How does organizational sacralization affect healthcare professionals’ work engagement and turnover intentions through perceived organizational support?	25
From hospital-centered care to home-centered care of older people: propositions for research and development	24
A narrative review of e-health systems' evolution – evidence from a regional study	20
Artificial intelligence and big data from digital health applications: publication trends and analysis	20
Determinants of competitive advantage through achieving pharmaceutical supply chain management capabilities in the Ethiopian healthcare sector	20
Guest editorial: Employee voice and silence in the health sector	20
To adopt or not to adopt mobile health applications? A study among Generation X mobile phone users in a developing country	19
Users' involvement in digital health collaborative projects	19
Exploring the impact of tensions on value co-creation: practitioner perspectives from a private healthcare setting	18
Putting the pieces together: towards an integrative framework for healthcare performance	18
Stress and coping in behavioral healthcare: a qualitative study	18
Healthcare presence or barely there? Unpacking the systemic challenges to the right to health in Nigeria: a scoping review	16
Exploring telemedicine and organizational challenges in the healthcare system: a qualitative analysis using Grounded Theory	16
Pursuing sustainable performance in healthcare organizations: a sustainable business model perspective	15
Lessons learned from the pandemic: expanding the collaboration between clinical and logistics activities in a hospital	14
Nurturing innovative culture in a healthcare organisation – Lessons from a Swedish case study	14
Interorganizational systems without hierarchy: immunization information systems	14
Stakeholder management and financial sustainability in philanthropic hospitals	13
Health service requirements of mHealth app users: evidence from Hangzhou, China	13
Business intelligence and the leverage of information in healthcare organizations from a managerial perspective: a systematic literature review and research agenda	12
Why is learning from patient safety incidents (still) so hard? A sociocultural perspective on learning from incidents in healthcare organizations	12
The regulation and reconciliation of hybrid professional-managerial identities in a public hospital: the case of Lean management	12
The impact of organizational blindness on nurses’ commitment in healthcare settings	12

Perspectives on the academic mission in Quebec’s health and social services system: a qualitative study	11
Exploring coordination mechanisms in multimorbid health care: a semi-systematic literature review	11
How sensory marketing affects perceived service quality and customer satisfaction: study in Vietnam public hospitals	11
Improvement of human performance in healthcare systems by taking into account physician behavior	11
AI-IoT integration in Tanzania’s primary healthcare system: a narrative review	11
Challenges and drivers of resilient healthcare management in agedcare facilities of Regional Australia	11
An investigation of the effects of capitated compensation for primary care on healthcare utilization of medicare beneficiaries	10
Diffusion of person-centred care within 27 European countries – interviews with managers, officials, and researchers at the micro, meso, and macro levels	10
Program coordinators’ perspectives on implementing a transition program for newly graduated nurses: a qualitative interview study	10
Performance measurement of Brazilian federal university hospitals: an overview of the public health care services through principal component analysis	10
Is free also fair? Justice perceptions and sustainability in public healthcare delivery	10
Exploring perceived barriers for advancement to leadership positions in healthcare: a thematic synthesis of women's experiences	10
Factors influencing the organisational homeostasis in healthcare organisations	9
Improving rural and remote health workforce retention amid global workforce shortages: a scoping review of evaluated workforce interventions	9
Granular evaluation of public primary healthcare accessibility in rural India	9
Medical consultants’ experience of collective leadership in complexity: a qualitative interview study	9
Improving hospital surgical instrument picking processes: a case study of human resource allocation through Six Sigma DMADV framework	9
Patient presentations to an after-hours general practice, an urgent care clinic and an emergency department on Sundays: a comparative, observational study	8
Meaningful organizational routines in primary healthcare: influencing factors and their consequences for routine enactment	8
Examining professional identity in newly integrated care teams	8
Healthcare workers' autonomy: testing the reciprocal relationship between job autonomy and self-leadership and moderating role of need for job autonomy	8
Clinical leadership development in the NHS – a study in urgent and emergency care (UEC)	8
Colorectal cancer prevention in Central, Eastern European and South Caucasus countries: a review of policy approaches	8
Cross-cultural validation and psychometric testing of the French version of the TeamSTEPPS teamwork perceptions questionnaire	8
The impact of organizational justice on centralized labor scheduling: a qualitative study with patient care staff	8
Viewpoints of nurse auditors regarding the profession: a qualitative study	8
Leading well and staying psychologically healthy: the role of resources and constraints for managers in the healthcare sector	8
Employee voice in healthcare: a systematic review	8
Medical staff's emotional exhaustion and its relationship with patient safety dimensions	7
A time-lagged design on the social capital, intention to stay and turnover: the moderating effects of training and reward	7
Healthcare professionals’ well-being at work: a professional and organizational identity perspective	7
Obliged to follow your command: examining how and when servant leadership affects service performance	7
Preparing for future supply disruptions: a roadmap from the healthcare procurement perspective	7
Advancing hospital operations with Kaizen events: a systematic literature review	7
Institutional logics, social interactions and management of tensions in public-private partnership organizations	6
Nurses’ participation in health policy development in Ghana: an exploratory study of nurses’ perspective in Bono East Region, Ghana	6
Enhancing inter-organisational partnerships in integrated care models for older adults: a multiple case study	6
Challenges and strategies in effective nursing leadership: viewpoints of nurses in management positions – a qualitative study	6
Baseline evaluation of patient safety culture in a Jordanian tertiary hospital during the COVID-19 pandemic: a cross-sectional study	6
The impact of leadership and workload on healthcare employee affective well-being: does career calling matter?	6
React, reframe and engage. Establishing a receiver mindset for more effective safety negotiations	6
A comparative study of patient safety culture from departed and on-the-job nurses’ viewpoints	6
Modelling lifecycles of inter-organizational collaborations in healthcare: a systematic review and best-fit framework synthesis	6
A need for a comprehensive health financing strategy in Pakistan: an analysis of key health financing issues	6
Organisational drivers of performance in mental health providers	6
Some are more equal than others: workplace favoritism and hospital employees’ intent to quit	6
Abusive supervision and helping behavior among nursing staff: a moderated mediation model	6
Editorial: Navigating the future of health organization and management with a renewed vision	6
Leadership, organisational culture and workforce engagement in the NHS: a qualitative study of healthcare management dynamics	6
Management and administration and non-clinical services staff experiences of co-worker unprofessional behaviour and their reported speaking-up skills: a survey across seven Australian hospitals	5

Artificial intelligence vs human clinicians: a comparative analysis of complex medical query handling across the USA and Australia	5
Integrative operations management framework for large-scale tertiary hospitals: a multidisciplinary empirical analysis	5
Are acute hospital trust mergers associated with improvements in the quality of care?	5
Accreditation through the eyes of nurse managers: an infinite staircase or a phenomenon that evaporates like water	5
Keep-or-drop multidimensional control systems in professional organisations: evidence on the use of the balanced scorecard in healthcare	5
How fairness and emotional comfort drive workflow efficiency: a mediated-moderated model in healthcare settings	5
Unlocking the benefits of diversity among healthcare workforces: a holistic view	5
Navigating critical factors for successful adoption of digital transformation in hospitals through technological-organizational-environmental framework	5
The role of AI-enabled health systems in the Jordanian context: the case of digital contact tracing apps	5
Balancing competing rationales in priority-setting in primary healthcare – an interview study on political governance	5
Understanding mHealth adoption among older adults: a novel NCA-fsQCA analysis	5
A Lean-DEA approach for continuous improvement in Brazilian public hospitals	5
Managing integration and disintegration: performance conditions of patient and public involvement to hospitals quality improvement	5
A dual process model linking dispositional resistance to perceived benefits and change self-efficacy: a study amongst Canadian healthcare professionals	5
Optimizing health system volume flexibility: key determinants and strategies during the COVID-19 crisis	5
Optimizing health organization performance and patient care outcomes via predictive analytics: implications for data science and artificial intelligence research	4
Beyond service quality: patient-perceived trust and revisit intention toward private dental clinics	4
Sustaining workplace through emotional intelligence: the role of empowering leadership in fostering engagement and risk-taking in healthcare	4
Comparing perspectives on organisational silence: an analysis of the Gosport inquiry	4
Improving the learning capacity of regional health systems for their transformation towards health and well-being systems: a qualitative study of ten Dutch regions	4
Corrigendum: Why is learning from patient safety incidents (still) so hard? A sociocultural perspective on learning from incidents in healthcare organizations	4
The collaborative and professional boundary challenges from a bottom-up perspective: an insider action research study on a hospital ward	4
Digital transformation, strategy execution and operational efficiency in Uganda's medical facilities	4
Strategies and practices for organizational learning in integrated care	4
A novel approach to prioritizing health technology investments using integrated AI-based ranking model	4
Trickle-down incivility in healthcare: a self-control perspective on supervisor-to-nurse incivility	4
Navigating the COVID-19 crisis: a study of healthcare leadership response in India and the USA	4
AI-enabled chatbots healthcare systems: an ethical perspective on trust and reliability	4
The role of narratives in interprofessional collaboration during organizational change: an ethnographic case study in general practice	4
An innovative model of access and triage to reduce waiting in an outpatient epilepsy clinic: a process evaluation	4
From leadership to digital maturity in public healthcare: evidence from Pakistan’s digital transformation journey	4
Implementation of a magnet hospital model: attracting and retaining healthcare staff in a Swedish hospital	4
Workplace bullying in midwifery: insights from a survey of New Zealand midwives	4
Assessing AI literacy and attitudes among medical students: implications for integration into healthcare practice	4
Co-development of client involvement in health and social care services: examining modes of interaction	4
How did whistleblowing and the duty of candour get onto the agenda of the British national health service	4
Exploring patient incivility impact on nurse retention: the mediating role of well-being	4
Individual resilience as an antecedent of basic psychological needs fulfillment among Italian healthcare professionals	4
A soft policy instrument with a hard content? An analysis of national agreements in Swedish multi-level healthcare	4
Managing an ageing healthcare workforce: a systematic literature review	4
Finnish experts' perceptions of digital healthcare forms in 2035 and the anticipated healthcare workforce impacts: a Delphi study	4
Baseline assessment and benchmarking of patient safety culture in Jordan: a cross-sectional study	3
Investigating the implementation and impact of high-performance work systems in Indian healthcare: a dual-perspective approach	3
RETRACTED: Empirical nexus of corporate social responsibility, service quality, corporate reputation and brand preference: evidence from Iranian healthcare industry	3
Enhancing healthcare operations: a systematic literature review on approaches for hospital facility layout planning	3
Assessing and overcoming the barriers for healthcare waste management in India: an integrated AHP and Fuzzy TOPSIS approach	3
Critical factors challenging the integration of AI technologies in healthcare workplaces: a stakeholder assessment	3
The joint impact of burnout and neurotic personality on career satisfaction and intention to leave among health workers during the first 2 years of COVID-19	3
A nexus among high performance work systems, employee engagement, perspective-taking, trust in leader and organisational innovation: an insight from developing country	3
Ambivalent identification: the role of job performance in strengthening organizational identification in healthcare settings	3
Combining Industry 4.0 technologies and lean tools for the sustainability of healthcare organizations: a Triple Bottom Line analysis	3
Examining the impact of sustainable leadership on employee subjective well-being: a mediated moderation model involving compassion and burnout	3
Patient versus person centeredness: embracing different perspectives	3
Included and engaged: the significance of perceived inclusion among healthcare workers	3
Crisis management and organizational resilience in Ugandan NGOs: a case of Ebola and COVID-19 responses	3
Requested to do right things excessively: how citizenship pressure/future focus influence health-related work outcomes in health organizations during the pandemic	3
Speak up! Factors that influence involvement of nurses in oncological multidisciplinary team meetings	3
The trends of patient engagement in a co-production healthcare services: a insights from a bibliometric analysis	3
How insights from the field of information behavior can enrich understanding of knowledge mobilization	3
Street-level bureaucracy and extreme work: understanding career shock perceptions among nurses in public hospitals	3
A demand approach health workforce planning in the Peruvian primary care setting	3
Workplace health promotion interventions in EU-27 public administrations	3
Exploring barriers to complementary and alternative medicine adoption in India: an ISM-MICMAC analysis	3
Unpacking the role of proactive personality in enhancing safety behavior: a moderated mediation model in Turkish healthcare organizations	3
The effect of nurses’ organizational learning level on perceived career opportunity: the parallel mediating role of colleague support and psychological comfort perception	3
Enhancing healthcare quality and patient safety: exploring the impact of working environment, support and communication	3
Organizing visions for data-centric management: how Norwegian policy documents construe the use of data in health organizations	3
From approachables on the sidelines to dedicated sensitives: developing a leadership typology among healthcare leaders utilizing grounded theory	3
Tibetan primary care providers' work conditions and patient depression management: a quantitative analysis using job demands-resources model	3
Why employees withhold knowledge: the role of job demands, unfairness perceptions and knowledge power threat in a healthcare setting	3
Unlocking retention: a prescriptive framework for retaining trained staff in critical care units	3
Enhancing healthcare efficiency: leveraging advanced maintenance management for optimal staff performance	3
Public–private partnerships, boundary spanners and the boundary wall in the English National Health Service	3
Preventative self-regulatory primary care leadership in urban China: impact on physician well-being and medical service quality	3
A voice system or a voice maze? Navigating employee voice in a hospital setting	2
Exploring the interplay of emotional labor, organizational identification and citizenship behavior: The moderating influence of Type A and B personalities among healthcare workers	2
Team job crafting as a mediator between sparking leadership and work engagement among nurses: a structural equation modeling approach	2
Reconsidering performance management to support innovative changes in health care services	2
Critical realist theory of emotions and older people's challenges in technology adoption: a case study of Lindsay Leg Club volunteers	2
Optimising efficiency and patient-centredness in general hospitals: insights from data envelopment and matrix analysis	2

A critical assessment of male HIV/AIDS patients’ satisfaction with antiretroviral therapy and its implications for sustainable development in Sub-Saharan Africa	2
Publisher’s Note	2
Exploratory factor analysis of an assessment tool of human capital for medical professionals in Pakistan	2
Adjustmentalisation – digitalisation as transformation process and the interplay between a digital logic and diverse primary care logics in Sweden	2
From literacy to practice: enhancing EMR use through digital confidence and organizational support in healthcare staff	2
When AI heals the healers: AI adoption and explainability drive service innovation and reduce emotional exhaustion	2
Assessing Industry 4.0 adoption impact on healthcare performance using SEM-NCA with mediators: usefulness, ease of use, trust and usage	2
“You should have addressed it directly”: the ideals and ideologies of managing interaction problems in healthcare work	2
Inter-organizational knowledge and information transfer in long-term care for older persons: Do sector and resource availability matter?	2
Managing stress among healthcare professionals: insights from the Snoezelen approach	2
A hurting embrace does not last long: toxicity of abusive supervision erodes leader and organizational identification to cause turnover intention	2
Beneath the numbers: a qualitative study of the politics of resistance to transparent workforce data reporting	2
Legitimizing strategies in transformative spaces: institutional meaning-making and organizational change in health care	2
Healthcare 4.0: a systematic literature review	2
Interprofessional nursing education and the role of swift trust and task conflict in team creativity: the mediating role of team interactive behaviors	2
Key drivers of organizational resilience in healthcare: a dynamic capabilities perspective	2
Understanding the relationship among discrimination, resource availability, health and workplace outcomes in ethnic minority nursing staff in Canada	2
Improving time to diagnosis and discharge in clinical decision units: the impact of progression of care huddles	2
A systematic review of AI-based chatbot usages in healthcare services	2
Sustainable development practices in healthcare: a systematic review	2
Contributions of accreditation organizations in health services to the accreditation process: a bibliometric analysis	2
Workplace bullying in surgery: exploring the drivers and mitigators	2
Developing a multidimensional scale of post-merger identification (PMI) for hospitals	2
Hospital doctor turnover and retention: a systematic review and new research pathway	2
Effect of relation or effect of investment? Procedural justice and physician authority as factors shaping the well-being of patients	2
Managing operational resilience during the implementation of digital transformation in healthcare organisational practices	2
Public healthcare as a destroyer of value – a customer perspective	2
Using systems thinking to increase understanding of the innovation system of healthcare organisations	2
Mentoring as a management practice to retain newly certified professionals in healthcare organisations	2
Factors influencing the enhancement of the new iron triangle in healthcare organisations	2
Deciphering stakeholder voice on the challenges of transformative healthcare 5.0 ecosystem: a quality function deployment analyses	1
An assessment of blockchain performance in healthcare: an extensive literature review	1
Governance of a health and social service system after two years of a large-scale reform: a qualitative study in Finland	1
We are in it together: organisational learning during COVID-19 crisis in healthcare and construction service organisations in Finland	1
Prosocial voice in the hierarchy of healthcare professionals: the role of emotions after harmful patient safety incidents	1
Examining factors influencing the adoption of enterprise resource planning systems in secondary healthcare institutions	1
Coworker abuse in healthcare: voices of mistreated workers	1
Managing inpatient bed setup: an action-research approach using lean technical practices and lean social practices	1
Understanding healthcare workers' green behavioral intentions in Taiwan: an integrated VAB-TPB framework with government policy as a moderator	1
Intensive care unit nursing workload estimation in smart hospitals	1
What are the antecedents of nosiness among nurses? A qualitative study	1
Evidence-based strategies and interventions for improving patient safety culture in the operating room: a modified Delphi study	1
The serial mediation of job stress and work-family conflict in the relationship between compulsory citizenship behaviour and citizenship fatigue among healthcare workers	1
The relationship between self-efficacy and sustainable Lean management systems within the healthcare arena	1
Impacts of artificial intelligence on healthcare business models and outcomes	1
Dry promotions and positive psychology: striking a balance for employee well-being	1
The appropriation dynamics of the norm LHAS: the oscillation between open and closed modes of management tools	1
Medical secretaries’ fears and opportunities in an increasingly digitalised workplace environment	1
Financial protection of Iran’s healthcare system during the COVID-19 pandemic and strategies for improvement	1
Enhancing cultural competence in healthcare: a cultural intelligence approach	1
Artifacts of innovation-oriented organizational culture in nonprofit nursing homes: an explorative study	1
Evidence of successful interprofessional education programs—models, barriers, facilitators and success: a systematic review of European studies	1
Pandemic scars: long-term impact of COVID-19 on work stress among healthcare workers in China	1
Institutional work aimed at increasing employment orientation in mental health services	1
Clinical leadership during the Covid-19 pandemic: a scoping review	1
Research on regional digital innovation empowering public health emergency management capacity	1
A systematic review of workplace mistreatment and coping responses of healthcare professionals	1
Physicians’ attitudes toward artificial intelligence and ChatGPT: a cross-sectional study	1
Implementing telemedicine for cancer care in European healthcare organizations: lessons from the eCAN Joint Action	1
Lean healthcare: a science mapping of current progress and future research avenues	1
Implementing the Learning from Excellence approach to support continuous quality improvement in breast cancer care: a mixed-method study across Italian regions	1
Impact of the initial COVID-19 response in the UK on speech and language therapy services: a nationwide survey of practice	1
Differences in capital structure between public and private hospitals: new evidence from a small country banking system using panel data	1
Aligning corporate social responsibility with artificial intelligence in healthcare in the context of the post-COVID-19 recovery: a viewpoint	1
Allied health in the matrix: governance structures and workforce experience across two hospital eras	1
Systemic challenges in AI adoption in public social and health organizations in Finland: a technology-organisation-environment perspective	1
Allied health new graduates’ voice behavior – new perspectives using realist synthesized narratives	1
Relationship between profitability and financial factors of hospitals after a period of austerity and health care reforms: evidence from Greece	1
Corrigendum: How sensory marketing affects perceived service quality and customer satisfaction: study in Vietnam public hospitals	1
“This has reinvigorated me”: perceived impacts of an innovation training program on employee experience and innovation support	1
Network governance in healthcare systems: a systematic review of the network-level factors	1
Investigating the investigations: senior healthcare leaders’ perspectives on the organisational value, burden and effectiveness of serious adverse event investigations	1
Contextual factors and competencies influencing quality improvement: perspectives from nurses and nurse managers	1
Socioeconomic and demographic factors predictive of same day access utilization in outpatient radiation oncology	1
The mediating role of subjective career success on the relationship between different types of capital, well-being and unethical work behaviour	1
Digital transformation in the healthcare sector: a novel strategic perspective	1
Toxic leadership, psychological capital and caring behaviors among nurses: a cross-sectional study in Türkiye	1
The relationship between emotional intelligence and perceived stress among healthcare professionals	1
Determinants of healthcare workers' job retention during the global health crisis: insights from a national survey in Canada	1
Trust in embedding co-design for innovation and change: considering the role of senior leaders and managers	1
Tactical capacity planning under uncertainty – a capacity limitation analysis	1
Website posts and the voice of frontline healthcare workers: a thematic analysis	1
Organisational learning through a charitable trust-initiated project focusing on end-of-life care	1
The association between doctor-patient relationship and media discourse in emergency departments: a cross-sectional study in China	1
Factors influencing customer experience in hospitals: a comparison between private and government hospitals	1
Joy, sorrow and invisible work and theoretical inconveniences in the labour process of community nurses	1
Healthcare transparency in Iran: anticipated benefits, risks, opportunities and barriers	1
Does workplace toxicity influence turnover intentions among Indian healthcare employees? Investigating the moderating role of gratitude	1
What makes a socially skilled leader? Findings from the implementation and operation of New Care Models (Vanguards) in England	1
The role of open innovation in addressing resource constraints in healthcare: a systematic literature review	1
Artificial intelligence’s impact on oral healthcare in terms of clinical outcomes: a bibliometric analysis	1
When code meets care: rethinking emerging digital health technologies for sustainable primary health systems	1
Exploration of the mediating role of physicians’ managerial attitude in the relationship between their self-efficacy and workplace performance	1
Evaluating the effectiveness of a digital education programme for Swedish municipal politicians responsible for elder care	1
The role of digital adoption capability on hospital performance in Indonesia moderated by environmental dynamism	1