Total Quality Management & Business Excellence

Papers
(The TQCC of Total Quality Management & Business Excellence is 8. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-05-01 to 2024-05-01.)
ArticleCitations
Environmental social governance (ESG) and total quality management (TQM): a multi-study meta-systematic review52
The EFQM 2020 model. A theoretical and critical review51
A review of quality 4.0: definitions, features, technologies, applications, and challenges47
A model of integration ISO 9001 with Lean six sigma and main benefits achieved38
Lean Six Sigma and Industry 4.0 combination: scoping review and perspectives32
Soft and hard TQM practices: future research agenda for industry 4.025
ISO 9004 maturity model for quality in industry 4.024
Quality 2030: quality management for the future23
The Many Meanings of Quality: Towards a Definition in Support of Sustainable Operations21
Reducing pharmacy medication errors using Lean Six Sigma: A Thai hospital case study20
Assessing the relationship between digital transformation and sustainable business excellence in a turbulent scenario20
An investigation of consumer evaluation of authenticity of their company's CSR engagement20
Indicators for TQM 4.0 model: Delphi Method and Analytic Hierarchy Process (AHP) analysis18
Corporate sustainability practices: a new perspective of linking board with firm performance18
Enhancing quality and innovation performance: the role of supplier communication and knowledge development18
Future of quality management system (ISO 9001) certification: novel grey forecasting approach18
Intellectual capital and firm performance: evidence from certified firms from the EFQM excellence model17
Retrospective view and thematic analysis of value co-creation through bibliometric analysis17
Impact of technical and social lean practices on SMEs’ performance in automobile industry: a structural equation modelling (SEM) analysis15
Healthcare costs’ reduction through the integration of Healthcare 4.0 technologies in developing economies15
Benefits, challenges, critical success factors and motivations of Quality 4.0 – A qualitative global study15
On the inclusion of sustainability and digitalisation in quality management – an overview from past to present15
A bibliometric and thematic review of business excellence journal papers from 1990 to 202014
The quality movement: where are we going? Past, present and future14
Tracing evolution of EFQM and its relationship with Industry 4.014
Towards societal satisfaction in a fifth generation of quality – the sustainability model14
A novel and practical conceptual framework to support Lean Six Sigma deployment in manufacturing SMEs14
Attaining organisational agility through competitive intelligence: the roles of strategic flexibility and organisational innovation14
Determining critical success factors for lean implementation13
So hard to say goodbye: impact of punitive supervision on turnover intention13
Corporate social responsibility and firm performance13
Performance measurement in SMEs: systematic literature review and research directions13
An empirical exploration of quality management practices and firm performance from Chinese manufacturing industry13
Integrated Management Systems: their organizational impacts12
Human factors involved in lean management: a systematic literature review12
‘Leanon me’: an integrative literature review on the middle management role in lean12
Publication performance and trends in Total Quality Management research: a bibliometric analysis12
The impact of Lean Six Sigma practices on supply chain resilience during COVID 19 disruption: a conceptual framework12
Making digitalization work: unveiling digitalization's implications on psycho-social risks at work12
The impact of digital technologies on the achievement of the Sustainable Development Goals: evidence from the agri-food sector12
Open Total Quality Management in the Circular Economy age: a social enterprise perspective through the case of Patagonia12
Using Six Sigma DMAIC for Lean project management in education: a case study in a German kindergarten11
Boardroom gender diversity and firm performance: from the lens of voluntary regulations, “tokenism” and “critical mass”11
Workplace stress and health – the connection to quality management11
Quality management internal auditing in small and medium-sized companies: an exploratory study on factors for significantly improving quality performance11
ISO 9001:2015: the view from the conformity assessment community10
Aligning corporate social responsibility practices with the environmental performance management systems: a critical review of the relevant literature10
Measuring creativity: role of service quality management, knowledge sharing and social interaction9
How to determine a minimum viable product in app-based lean start-ups: Kano-based approach9
TQM practices and their impact on organisational performance: the case of India’s deming-award industries9
Millennials and leadership: a systematic literature review9
Understanding building sustainability – the case of Sweden9
A readiness assessment of Quality 4.0 in packaging companies: an empirical investigation9
A meta-analytic investigation of lean practices and their impact on organisational performance9
An integrative framework for supply chain rating: from financial-based to ESG-based rating models9
Organisational profiles: key factors and results from the EFQM model perspective9
Effect of partnership quality on SMEs success: Mediating role of coordination capability and organisational agility8
Lean management strategy and innovation: moderation effects of collective voluntary turnover and layoffs8
Mediating effect of organisational learning and moderating role of organisational culture on the relationship between total quality management and innovation among manufacturing companies in Nigeria8
Research on the influence of compensation methods and customer sentiment on service recovery effect8
Lean production, information and communication technologies and operational performance8
The integration of Industry 4.0 and Lean Management: a systematic review and constituting elements perspective8
The business excellence models and business strategy8
A new model to evaluate the success of electronic customer relationship management systems in industrial marketing: the mediating role of customer feedback management8
Critical success factors for operational excellence initiatives in manufacturing: a meta-analysis8
China quality award and the market value of the firm8
Decoding sustainable success8
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