M&SOM-Manufacturing & Service Operations Management

Article	Citations
Ancillary Services in Targeted Advertising: From Prediction to Prescription	241
A Branch-and-Price Algorithm Enhanced by Decision Diagrams for the Kidney Exchange Problem	133
Emergency Care Efficiency vs. Quality: Uncovering Hidden Consequences of Fast-Track Routing Decisions	126
OM Forum—Operations Management Research: Relevance and Impact	122
Impact of Temporary Store Closures on Online Sales: Evidence from a Natural Experiment	121
Product Recalls and Supply Base Innovation	107
Sustainability Implications of Supply Chain Responsiveness	103
Item Aggregation and Column Generation for Online-Retail Inventory Placement	94
Competition Between Hospitals Under Bundled Payments and Fee-for-Service: An Equilibrium Analysis of Insurer’s Choice	81
Estimating Demand with Unobserved No-Purchases on Revenue-Managed Data	76
Pricing, Quality, and Stocking Decisions in a Manufacturer-Centric Dual Channel	76
Queues with Redundancy: Is Waiting in Multiple Lines Fair?	73
Omnichannel Distribution to Fulfill Retail Orders	69
A Two-Sided Incentive Program for Coordinating the Influenza Vaccine Supply Chain	67
Mechanism Design for Managing Hidden Rebates and Inflated Quotes of a Procurement Service Provider	58
Editorial Board	56
Editorial Board	56
Editorial Board	55
Editorial Board	55
Editorial Board	54
Editorial Board	50
Optimal Intervention Policies for Total Joint Replacement Postoperative Care Process	50
Should Only Popular Products Be Stocked? Warehouse Assortment Selection for E-Commerce Companies	49
Wasserstein Robust Classification with Fairness Constraints	48
Introduction: Frontiers in Operations	48

Robust Drone Delivery with Weather Information	47
Price Discrimination and Inventory Allocation in Bertrand Competition	44
On the Participation, Competition and Welfare at Customer-Intensive Discretionary Service Platforms	44
Curbing Emissions: Environmental Regulations and Product Offerings Across Markets	42
Optimally Scheduling Heterogeneous Impatient Customers	41
Optimal Electricity Imbalance Pricing for the Emerging Penetration of Renewable and Low-Cost Generators	41
Antidiscrimination Laws, Artificial Intelligence, and Gender Bias: A Case Study in Nonmortgage Fintech Lending	41
Order-Optimal Correlated Rounding for Fulfilling Multi-Item E-Commerce Orders	40
Is Full Price the Full Story When Consumers Have Time and Budget Constraints?	39
The Value of Information and Flexibility with Temporal Commitments	39
Robust and Heterogenous Odds Ratio: Estimating Price Sensitivity for Unbought Items	39
OM Forum—In-Person or Virtual? What Will Operations Management/Research Conferences Look Like?	38
Introduction to Special Section on Data-Driven Research Challenge	38
Product Development in Crowdfunding: Theoretical and Empirical Analysis	37
Disease Bundling or Specimen Bundling? Cost- and Capacity-Efficient Strategies for Multidisease Testing with Genetic Assays	37
Pricing for Heterogeneous Products: Analytics for Ticket Reselling	36
MSOM Society Student Paper Competition: Abstracts of 2023 Winners	36
The Basic Core of a Parallel Machines Scheduling Game	36
Elective Surgery Sequencing and Scheduling Under Uncertainty	36
Acknowledgments to Editors and Reviewers (2023)	35
Mobile Payment Services, Government Involvement, and Mobile Network Operator Performance	35
Intraday Scheduling with Patient Re-entries and Variability in Behaviours	35
A Contextual Ranking and Selection Method for Personalized Medicine	35
Improving Broader Sharing to Address Geographic Inequity in Liver Transplantation	34
Optimal Enrollment in Late-Stage New Drug Development with Learning of Drug’s Efficacy for Group-Sequential Clinical Trials	34
Dual Sourcing Under Internal and External Volatilities	34
RiRiShun Logistics: Home Appliance Delivery Data for the 2021 Manufacturing & Service Operations Management Data-Driven Research Challenge	33
Unmasking Human Trafficking Risk in Commercial Sex Supply Chains with Machine Learning	33
Patient Sensitivity to Emergency Department Waiting Time Announcements	33
Resource Allocation with Sigmoidal Demands: Mobile Healthcare Units and Service Adoption	33
Operational Strategies for Distributing Durable Goods in the Base of the Pyramid	32
Private vs. Pooled Transportation: Customer Preference and Design of Green Transport Policy	31
Contract Unobservability and Downstream Competition	31
Appointment Scheduling Under a Service-Level Constraint	31
Direct Trade Sourcing Strategies for Specialty Coffee	30
Self-Selected Task Allocation	30
Adaptive Learning of Drug Quality and Optimization of Patient Recruitment for Clinical Trials with Dropouts	30
MSD: Continuous Pharmaceutical Manufacturing Data for the 2024 MSOM Data-Driven Research Challenge	29
Loyalty Currency and Mental Accounting: Do Consumers Treat Points Like Money?	29
Shared-Ride Efficiency of Ride-Hailing Platforms	29
Capacity Allocation and Scheduling in Two-Stage Service Systems with Multiclass Customers	28
Trust and Reciprocity in Firms’ Capacity Sharing	27
Optimal Policies for a Multi-Echelon Inventory Problem with Service Time Target and Expediting	27
Optimal Policies and Heuristics to Match Supply with Demand for Online Retailing	27
OM Forum—A Vision of Responsible Research in Operations Management	27
Shipment Policies for Products with Fixed Shelf Lives: Impact on Profits and Waste	26
Signaling Service Quality Through Queue Disclosure	26
Adaptive Two-Stage Stochastic Programming with an Analysis on Capacity Expansion Planning Problem	25
Advising Entrepreneurs: Optimal Recommendation of Alternatives	25
Note: The Value and Cost of the Customer’s Waiting Time	25

Decarbonizing OCP	25
Product Flexibility Strategy Under Supply and Demand Risk	24
Increasing Biomanufacturing Yield with Bleed–Feed: Optimal Policies and Insights	24
Assign-to-Seat: Dynamic Capacity Control for Selling High-Speed Train Tickets	23
Making the Most of Your Regret: Workers’ Relocation Decisions in On-Demand Platforms	23
Introduction to the Manufacturing & Service Operations Management Special Issue on People-Centric Operations	23
Privacy Management in Service Systems	23
Centralized or Decentralized Transfer Prices: A Behavioral Approach for Improving Supply Chain Coordination	23
Setting Retail Staffing Levels: A Methodology Validated with Implementation	22
On the Distributed Energy Storage Investment and Operations	22
That’s Not Fair: Tariff Structures for Electric Utilities with Rooftop Solar	22
JD.com: Transaction-Level Data for the 2020 MSOM Data Driven Research Challenge	21
From Curtailed Renewable Energy to Green Hydrogen: Infrastructure Planning for Hydrogen Fuel-Cell Vehicles	21
A Markov Decision Model for Managing Display-Advertising Campaigns	21
Incentivized Actions in Freemium Games	21
When Shared Autonomous Electric Vehicles Meet Microgrids: Citywide Energy-Mobility Orchestration	21
Managing Uncertain Capacities for Network Revenue Optimization	21
The Impact of Behavioral and Economic Drivers on Gig Economy Workers	20
Intertemporal Product Management with Strategic Consumers: The Value of Defective Product Returns	20
Learning Personalized Product Recommendations with Customer Disengagement	20
Anticipated Wait and Its Effects on Consumer Choice, Pricing, and Assortment Management	20
Going the Distance: The Impact of Commute on Gender Diversity in Public Service	20
Expediting in Two-Echelon Spare Parts Inventory Systems	20
Supply Chain Coordination for E-Commerce: Risk Penalty vs. Flat Rate	19
Channel Structures of Online Retail Platforms	19
Probabilistic Forecasting of Patient Waiting Times in an Emergency Department	19
Optimal Contract Under Asymmetric Information About Fairness	19
Cloud Computing Value Chains: Research from the Operations Management Perspective	19
Multi-Armed Bandits with Endogenous Learning Curves: An Application to Split Liver Transplantation	18
Real-Time Integrated Learning and Decision Making for Cumulative Shock Degradation	18
Budget Disclosure in Crowdfunding: Information Asymmetry and Cost Transparency	18
To Earmark or to Nonearmark? The Role of Control, Transparency, and Warm-Glow	18
Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations	17
Renewable, Flexible, and Storage Capacities: Friends or Foes?	17
AI and Procurement	17
Vertiport Planning for Urban Aerial Mobility: An Adaptive Discretization Approach	17
Aggregating Distributed Energy Resources: Efficiency and Market Power	17
Adaptive Seamless Dose-Finding Trials	17
Demand Estimation Under the Multinomial Logit Model from Sales Transaction Data	17
Value of Online–Off-line Return Partnership to Off-line Retailers	17
Editorial Board	17
The Recall Decision Exposed: Automobile Recall Timing and Process Data Set	17
Opaque Selling and Inventory Management in Vertically Differentiated Markets	17
Physician Adoption of AI Assistant	16
Editorial Board	16
Pride or Guilt? Impacts of Consumers’ Socially Influenced Recycling Behaviors on Closed-Loop Supply Chains	16
Effect of Guided Delegation and Information Proximity on Multitier Responsible Sourcing	16
Obligatory Responses to FDA Inspection Outcomes and Future Drug Shortages	16
Retail Sample Boxes: Counteracting the Adverse Effect of Accelerated Learning via Future Credit	16
Urban Bike Lane Planning with Bike Trajectories: Models, Algorithms, and a Real-World Case Study	16
The Impact of the Opportunity Zone Program on Residential Real Estate	16
Got (Optimal) Milk? Pooling Donations in Human Milk Banks with Machine Learning and Optimization	16
Fairness Regulation of Prices in Competitive Markets	16
M-Commerce, Sales Concentration, and Inventory Management	16
Demand Equilibria in Spatial Service Systems	16
Competition in Optimal Stopping: Behavioral Insights	16
Information Dependency in Mitigating Disruption Cascades	16
Editorial Board	15
On the Interplay of Production Flexibility, Capital Structure, and Investment Timing	15
Pooling and Boosting for Demand Prediction in Retail: A Transfer Learning Approach	15
Managing the Personalized Order-Holding Problem in Online Retailing	15
Editorial Board	15
Sequential Bidding for Merging in Algorithmic Traffic	15
Ride-Hailing Networks with Strategic Drivers: The Impact of Platform Control Capabilities on Performance	15
Strategic Inventories in Competitive Supply Chains Under Bargaining	15
Introduction to Special Section on Data-Driven Research Challenge	15
Taming the Long Tail: The Gambler’s Fallacy in Intermittent Demand Management	15
Better to Bend than to Break: Sharing Supply Risk Using the Supply-Flexibility Contract	15
Manufacturing Process Innovation in the Pharmaceutical Industry	14
Sequential Product Development and Introduction by Cash-Constrained Start-Ups	14
Multiportfolio Optimization: A Fairness-Aware Target-Oriented Model	14
Design of Patient Visit Itineraries in Tandem Systems	14
Site Reassignment for Mobile Outreach Teams: Investigating the Effectiveness of Decentralized Decision Making	14
Toward Advancing Women’s Health in Least Developed Countries: Evaluating Contraceptive Distribution Models in Senegal	14
Inventory Management with Advance Booking Information: The Case of Surgical Supplies and Elective Surgeries	14
Why Are Minimum Order Quantity Contracts Popular in Practice? A Behavioral Investigation	14
Cross-Licensing in a Supply Chain with Asymmetric Manufacturers	13
Technology-Enabled Agent Choice and Uptake of Social Assistance Programs: Evidence from India’s Food Security Program	13
When to Lock the Volatile Input Price? Procurement of Commodity Components Under Different Pricing Schemes	13
Understanding the Value of Fulfillment Flexibility in an Online Retailing Environment	13

Robust Inventory Management: A Cycle-Based Approach	13
Agricultural Supply Chains in Emerging Markets: Competition and Cooperation Under Correlated Yields	13
Go Wide or Go Deep? Assortment Strategy and Order Fulfillment in Online Retail	13
Distribution-Free Pricing	13
On Co-opetitive Supply Partnerships with End-Product Rivals: Information Asymmetry, Dual Sourcing and Supply Market Efficiency	13
Value of Algorithm-Enabled Process Innovation: The Case of Sepsis	13
Corporate Governance and Related Party Transactions in Global Supply Chains	13
Taxing the Taxpayers: An Empirical Investigation of the Drivers of Baseline Changes in U.S. Federal Government Technology Programs	13