M&SOM-Manufacturing & Service Operations Management

Papers
(The TQCC of M&SOM-Manufacturing & Service Operations Management is 17. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-12-01 to 2025-12-01.)
ArticleCitations
Editorial Board334
On the Distributed Energy Storage Investment and Operations158
Introduction: Frontiers in Operations156
Contextual Stochastic Optimization for Omnichannel Multicourier Order Fulfillment Under Delivery Time Uncertainty149
On the Participation, Competition and Welfare at Customer-Intensive Discretionary Service Platforms134
Test Allocation and Pool Composition in Heterogenous Populations Under Strict Capacity Constraints119
Sustainability Implications of Supply Chain Responsiveness119
Order-Optimal Correlated Rounding for Fulfilling Multi-Item E-Commerce Orders114
Impacts of Care Provider Collaborations on the Service Time for Inpatient Stays: An Analysis Using Electronic Health Record Audit Logs and Dynamic Graphs108
Intertemporal Product Management with Strategic Consumers: The Value of Defective Product Returns107
Robust and Heterogenous Odds Ratio: Estimating Price Sensitivity for Unbought Items87
Designing Emission Permits Regulation for Multiple Compliance Periods79
Improving Broader Sharing to Address Geographic Inequity in Liver Transplantation79
Assign-to-Seat: Dynamic Capacity Control for Selling High-Speed Train Tickets72
Price Discrimination and Inventory Allocation in Bertrand Competition72
Privacy-Preserving Personalized Recommender Systems71
Curbing Emissions: Environmental Regulations and Product Offerings Across Markets68
That’s Not Fair: Tariff Structures for Electric Utilities with Rooftop Solar67
Managing Quality on Two-Sided Platforms in the Presence of Provider Competition67
Robust Drone Delivery with Weather Information63
Managing Uncertain Capacities for Network Revenue Optimization61
Multiportfolio Optimization: A Fairness-Aware Target-Oriented Model60
Warnings and Endorsements: Improving Human–AI Collaboration in the Presence of Outliers59
Robust Inventory Management: A Cycle-Based Approach59
Pooling and Boosting for Demand Prediction in Retail: A Transfer Learning Approach59
When to Lock the Volatile Input Price? Procurement of Commodity Components Under Different Pricing Schemes58
Doing Less to Do More? Optimal Service Portfolio of Non-profits That Serve Distressed Individuals58
The Impact of the Opportunity Zone Program on Residential Real Estate57
Corporate Governance and Related Party Transactions in Global Supply Chains57
Experience Minimizes the Pull-to-Center Effect in Newsvendor Decisions56
Site Reassignment for Mobile Outreach Teams: Investigating the Effectiveness of Decentralized Decision Making55
Estimating Personalized Demand with Unobserved No-Purchases Using a Mixture Model: An Application in the Hotel Industry55
Multiproduct Inventory Systems with Upgrading: Replenishment, Allocation, and Online Learning52
Offline Feature-Based Pricing Under Censored Demand: A Causal Inference Approach52
On Co-opetitive Supply Partnerships with End-Product Rivals: Information Asymmetry, Dual Sourcing and Supply Market Efficiency51
A Model for Prepositioning Emergency Relief Items Before a Typhoon with an Uncertain Trajectory51
A Manager and an AI Walk into a Bar: Does ChatGPT Make Biased Decisions Like We Do?50
Improving the Quality of In-Kind Donations: A Field Experiment49
Contractual Coordination of Agricultural Marketing Cooperatives With Quality Provisions47
Sequential Bidding for Merging in Algorithmic Traffic46
Labor Welfare in On-Demand Service Platforms46
Competition in Optimal Stopping: Behavioral Insights46
Multi-purchase Behavior: Modeling, Estimation, and Optimization45
Mental Accounting in Allocating Capacity44
Market Formation, Pricing, and Value Generation in Ride-Hailing Services44
Editorial Board44
A Locational Demand Model for Bike-Sharing43
Warranty Reserve Management: Demand Learning and Funds Pooling42
Robust Optimization Approach to Process Flexibility Designs with Contribution Margin Differentials42
Learning to Collude in a Pricing Duopoly42
How to Conclude a Suspended Sports League?41
A Market-Based Mechanism for Global Vaccine Procurement Coalitions40
Efficient Cloud Server Deployment Under Demand Uncertainty39
The Value of Smart Contract in Trade Finance39
State-Dependent Estimation of Delay Distributions in Fork-Join Networks37
Primary Care First Initiative: Impact on Care Delivery and Outcomes36
Personalized Healthcare Outcome Analysis of Cardiovascular Surgical Procedures36
Flexible Drug Approval Policies35
Editorial Board35
Sourcing from a Self-Reporting Supplier: Strategic Communication of Social Responsibility in a Supply Chain34
Shortening Emergency Medical Response Time with Joint Operations of Uncrewed Aerial Vehicles with Ambulances34
Impact of Modularity Design on Mobile App Launch Success34
The Value of Response Time Information in Supply Chain Bargaining33
Managing Social Responsibility in Multitier Supply Chains33
Order Fulfillment Under Pick Failure in Omnichannel Ship-From-Store Programs33
Learning in Repeated Multiunit Pay-as-Bid Auctions32
Payment Models to Coordinate Healthcare Providers with Partial Attribution of Outcome Costs31
Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning31
Do Managers Overreact When in Backlog? Evidence of Scope Neglect from a Supply Chain Experiment31
Dynamic Type Matching30
2022 M&SOM Meritorious Service Award30
Symbolic Awards in Buyer–Supplier Relations29
The Effects of Patent Extension and Take-Back Regulation on Green Pharmacy29
Capacity Planning for Resource Turnaround Operations29
Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces29
A Two-Part Machine Learning Approach to Characterizing Network Interference in A/B Testing29
Inventory Systems with Record Inaccuracy: Transaction Errors vs. Unobservable Loss29
Consumer Equilibrium, Demand Effects, and Efficiency in Group Buying29
NetEase Cloud Music Data28
On Designing a Socially Optimal Expedited Service and Its Impact on Individual Welfare28
Scan Based Trading and Bargaining Equilibrium: A Structural Estimation of Supply Chain Profit28
Technology Licensing and Productivity Growth: Evidence from Manufacturing Firms in Developing Economies28
Supply Chain Performance with Target-Oriented Firms28
Managing Flexible Capacity in Service Systems with Worker Shortages27
Intertemporal Price Discrimination via Randomized Promotions27
Optimal Consolidation of Polling Locations27
Call for Papers: Manufacturing & Service Operations Management Special Issue on Responsible Retail Operations26
Stability of Procurement Networks26
From Targeting to Transfer: Design of Allocation Rules in Cash Transfer Programs26
Sales Information Transparency and Trust in Repeated Vertical Relationships26
Better Together! The Consumer Implications of Delivery Consolidation25
Editorial Board25
Price-Directed Cost Sharing and Demand Allocation Among Service Providers with Multiple Demand Sources and Multiple Facilities25
MSOM Society Student Paper Competition: Abstracts of 2022 Winners25
Not All Lines Are Skipped Equally: An Experimental Investigation of Line-Sitting and Express Lines25
Optimal Contract Design for a National Brand Manufacturer Under Store Brand Private Information25
Variations of the Bullwhip Effect Across Foreign Subsidiaries25
Full Quantity or Full Credit? Choosing the Right Buyback Policy for a Behavioral Retailer24
The Promise of mHealth for Chronic Disease Management Under Different Payment Systems24
Outcome-Based Reimbursement: The Solution to High Drug Spending?24
Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use23
A Classification of Carbon Abatement Opportunities of Global Firms23
Telehealth in Acute Care: Pay Parity and Patient Access23
Editorial Board23
Multiproduct Dynamic Pricing with Limited Inventories Under a Cascade Click Model23
Scheduling Smarter: Scheduling Decision Impact on Nurse-Aide Turnover23
A Theory of Interior Peaks: Activity Sequencing and Selection for Service Design23
Understanding Customer Retrials in Call Centers: Preferences for Service Quality and Service Speed23
Conditional Lead-Time Flexibility in an Assemble-to-Order System23
Allocation of Funds in Bilevel Subsidy Welfare Programs23
Competition Between Hospitals Under Bundled Payments and Fee-for-Service: An Equilibrium Analysis of Insurer’s Choice22
Dynamic Care Unit Placements Under Unknown Demand with Learning22
Managing Service Systems with Overconfident Customers22
Acknowledgments to Editors and Reviewers (2023)22
Privacy Management in Service Systems22
The Value of Information and Flexibility with Temporal Commitments22
Introduction to Special Section on Data-Driven Research Challenge22
Dual Sourcing Under Internal and External Volatilities22
Decarbonizing OCP21
Loyalty Currency and Mental Accounting: Do Consumers Treat Points Like Money?21
Incentivized Actions in Freemium Games21
Editorial Board21
A Branch-and-Price Algorithm Enhanced by Decision Diagrams for the Kidney Exchange Problem21
Product Flexibility Strategy Under Supply and Demand Risk21
Does Transparency Hinder Technological Novelty? Evidence from Large Pharmaceutical Firms21
Omnichannel Distribution to Fulfill Retail Orders21
MSD: Continuous Pharmaceutical Manufacturing Data for the 2024 MSOM Data-Driven Research Challenge21
The Impact of Behavioral and Economic Drivers on Gig Economy Workers21
Information Dependency in Mitigating Disruption Cascades20
Quality Signaling Through Crowdfunding Pricing20
Why Are Minimum Order Quantity Contracts Popular in Practice? A Behavioral Investigation20
The Impact of Automation on Workers When Workers Are Strategic: The Case of Ride-Hailing20
Aggregating Distributed Energy Resources: Efficiency and Market Power20
Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: Improvements via Flow Analytics and Automation20
Distance-Based Service Priority: An Innovative Mechanism to Increase System Throughput and Social Welfare20
Believing in Analytics: Managers’ Adherence to Price Recommendations from a DSS20
Workforce Configuration in Charity Settings: A Forward-Looking Approach20
Recycling Standards, Green Inventions, and Spillover: Evidence from California’s Electronic Waste Recycling Act (EWRA)19
Show or Tell? Improving Inventory Support for Agent-Based Businesses at the Base of the Pyramid19
Optimal Capacity and Price Designs Under Ex Ante and Ex Post Theft19
Batching and Greedy Policies: How Good Are They in Dynamic Matching?19
Distributed 3D Printing of Spare Parts via IP Licensing19
Ad Blockers and Ad Quality19
Assortment Optimization for a Multistage Choice Model19
Multiobjective Stochastic Optimization: A Case of Real-Time Matching in Ride-Sourcing Markets19
Early Detection of Opioid Over-Procurement: A Semisupervised Machine Learning Approach19
The Impact of the COVID-19 Pandemic on the Behavior of Online Gig Workers18
Disclosing Product Availability in Online Retail18
Tides Need STEMMED: A Locally Operating Spatiotemporal Mutually Exciting Point Process with Dynamic Network for Improving Opioid Overdose Death Prediction18
Restructuring Global Supply Chains: Navigating Challenges of the COVID-19 Pandemic and Beyond18
Assortment Optimization with Multi-Item Basket Purchase Under Multivariate MNL Model18
Inventory Commitment and Monetary Compensation Under Competition18
Evaluation of a Split Flow Model for the Emergency Department18
Incentivizing Commuters to Carpool: A Large Field Experiment with Waze18
2023 M&SOM Meritorious Service Award18
Can Big Data Cure Risk Selection in Healthcare Capitation Program? A Game Theoretical Analysis18
Non-ownership Business Models for Solar Energy17
Supply Risk Mitigation in a Decentralized Supply Chain: Pricing Postponement or Payment Postponement?17
Can Global Sourcing Strategy Predict Stock Returns?17
Hold Me Accountable: Anonymity and Prosocial Behavior in Services17
Joint Product Framing (Display, Ranking, Pricing) and Order Fulfillment Under the Multinomial Logit Model for E-Commerce Retailers17
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