OOIR: Observatory of International Research

Papers

(The TQCC of M&SOM-Manufacturing & Service Operations Management is 14. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-06-01 to 2026-06-01.)

Article	Citations
Editorial Board	130
Test Allocation and Pool Composition in Heterogenous Populations Under Strict Capacity Constraints	107
Robust and Heterogenous Odds Ratio: Estimating Price Sensitivity for Unbought Items	94
Sustainability Implications of Supply Chain Responsiveness	93
On the Distributed Energy Storage Investment and Operations	79
Improving Broader Sharing to Address Geographic Inequity in Liver Transplantation	77
Assign-to-Seat: Dynamic Capacity Control for Selling High-Speed Train Tickets	74
Designing Emission Permits Regulation for Multiple Compliance Periods	74
Impacts of Care Provider Collaborations on the Service Time for Inpatient Stays: An Analysis Using Electronic Health Record Audit Logs and Dynamic Graphs	74
Curbing Emissions: Environmental Regulations and Product Offerings Across Markets	73
On the Participation, Competition and Welfare at Customer-Intensive Discretionary Service Platforms	67
Introduction: Frontiers in Operations	64
Privacy-Preserving Personalized Recommender Systems	63
Managing Quality on Two-Sided Platforms in the Presence of Provider Competition	63
Contextual Stochastic Optimization for Omnichannel Multicourier Order Fulfillment Under Delivery Time Uncertainty	59
Order-Optimal Correlated Rounding for Fulfilling Multi-Item E-Commerce Orders	55
Robust Drone Delivery with Weather Information	55
Price Discrimination and Inventory Allocation in Bertrand Competition	55
Multiportfolio Optimization: A Fairness-Aware Target-Oriented Model	55
How Forced Intervention Facilitates AI Adoption	54
Multiproduct Inventory Systems with Upgrading: Replenishment, Allocation, and Online Learning	52
Corporate Governance and Related Party Transactions in Global Supply Chains	52
Warnings and Endorsements: Improving Human–AI Collaboration in the Presence of Outliers	51
Experience Minimizes the Pull-to-Center Effect in Newsvendor Decisions	48
Sequential Bidding for Merging in Algorithmic Traffic	46

Improving the Quality of In-Kind Donations: A Field Experiment	46
Sharing Platforms in Emerging Markets: The Role of Human Intermediaries	45
Joint Assortment Optimization and Discrete Marketing Mix Allocation	44
Site Reassignment for Mobile Outreach Teams: Investigating the Effectiveness of Decentralized Decision Making	44
The Impact of the Opportunity Zone Program on Residential Real Estate	44
Robust Inventory Management: A Cycle-Based Approach	43
Competition in Optimal Stopping: Behavioral Insights	43
Contractual Coordination of Agricultural Marketing Cooperatives With Quality Provisions	43
Offline Feature-Based Pricing Under Censored Demand: A Causal Inference Approach	40
A Manager and an AI Walk into a Bar: Does ChatGPT Make Biased Decisions Like We Do?	40
Pooling and Boosting for Demand Prediction in Retail: A Transfer Learning Approach	37
Editorial Board	36
Estimating Personalized Demand with Unobserved No-Purchases Using a Mixture Model: An Application in the Hotel Industry	36
Warranty Reserve Management: Demand Learning and Funds Pooling	35
How to Conclude a Suspended Sports League?	35
Primary Care First Initiative: Impact on Care Delivery and Outcomes	35
A Locational Demand Model for Bike-Sharing	35
Market Formation, Pricing, and Value Generation in Ride-Hailing Services	33
Editorial Board	32
State-Dependent Estimation of Delay Distributions in Fork-Join Networks	32
Personalized Healthcare Outcome Analysis of Cardiovascular Surgical Procedures	32
Distributionally Robust Monopoly Pricing: Switching from Low to High Prices in Volatile Markets	32
Mental Accounting in Allocating Capacity	32
Impact of Modularity Design on Mobile App Launch Success	32
Do Managers Overreact When in Backlog? Evidence of Scope Neglect from a Supply Chain Experiment	31
Multi-purchase Behavior: Modeling, Estimation, and Optimization	31
The Value of Smart Contract in Trade Finance	31
Shortening Emergency Medical Response Time with Joint Operations of Uncrewed Aerial Vehicles with Ambulances	30
A Market-Based Mechanism for Global Vaccine Procurement Coalitions	30
The Value of Response Time Information in Supply Chain Bargaining	30
Efficient Cloud Server Deployment Under Demand Uncertainty	29
Managing Social Responsibility in Multitier Supply Chains	29
Order Fulfillment Under Pick Failure in Omnichannel Ship-From-Store Programs	29
Learning to Collude in a Pricing Duopoly	29
Learning in Repeated Multiunit Pay-as-Bid Auctions	29
2022 M&SOM Meritorious Service Award	28
Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces	28
Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning	28
A Two-Part Machine Learning Approach to Characterizing Network Interference in A/B Testing	28
Reducing Traffic Incidents in Meal Deliveries: Penalize the Platform or Its Independent Drivers?	27
Inventory Systems with Record Inaccuracy: Transaction Errors vs. Unobservable Loss	27
Capacity Planning for Resource Turnaround Operations	27
Optimizing Interhospital Patient Transfer Decisions: A Queueing Network Approach	27
Managing Flexible Capacity in Service Systems with Worker Shortages	26
Scan Based Trading and Bargaining Equilibrium: A Structural Estimation of Supply Chain Profit	26
Sales Information Transparency and Trust in Repeated Vertical Relationships	26
Call for Papers: Manufacturing & Service Operations Management Special Issue on Responsible Retail Operations	26
Optimal Consolidation of Polling Locations	26
Better Together! The Consumer Implications of Delivery Consolidation	25
From Targeting to Transfer: Design of Allocation Rules in Cash Transfer Programs	25

Variations of the Bullwhip Effect Across Foreign Subsidiaries	24
Not All Lines Are Skipped Equally: An Experimental Investigation of Line-Sitting and Express Lines	24
Intertemporal Price Discrimination via Randomized Promotions	24
Stability of Procurement Networks	24
Data-Driven Pricing for Availability-Based Upgrades Under a Multiple Binary Choice Model with Copula	24
Optimal Contract Design for a National Brand Manufacturer Under Store Brand Private Information	24
2025 M&SOM Meritorious Service Award	24
Outcome-Based Reimbursement: The Solution to High Drug Spending?	23
Scheduling Smarter: Scheduling Decision Impact on Nurse-Aide Turnover	23
MSOM Society Student Paper Competition: Abstracts of 2022 Winners	23
Full Quantity or Full Credit? Choosing the Right Buyback Policy for a Behavioral Retailer	23
Editorial Board	23
A Classification of Carbon Abatement Opportunities of Global Firms	22
The Promise of mHealth for Chronic Disease Management Under Different Payment Systems	22
Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use	22
Conditional Lead-Time Flexibility in an Assemble-to-Order System	22
Editorial Board	21
Allocation of Funds in Bilevel Subsidy Welfare Programs	21
Introduction to Special Section on Data-Driven Research Challenge	21
Multiproduct Dynamic Pricing with Limited Inventories Under a Cascade Click Model	21
Acknowledgments to Editors and Reviewers (2023)	21
Telehealth in Acute Care: Pay Parity and Patient Access	21
Dual Sourcing Under Internal and External Volatilities	20
A Branch-and-Price Algorithm Enhanced by Decision Diagrams for the Kidney Exchange Problem	20
The Value of Information and Flexibility with Temporal Commitments	20
Dynamic Care Unit Placements Under Unknown Demand with Learning	20
Decarbonizing OCP	20
Does Transparency Hinder Technological Novelty? Evidence from Large Pharmaceutical Firms	20
MSD: Continuous Pharmaceutical Manufacturing Data for the 2024 MSOM Data-Driven Research Challenge	19
Omnichannel Distribution to Fulfill Retail Orders	19
Loyalty Currency and Mental Accounting: Do Consumers Treat Points Like Money?	19
Managing Service Systems with Overconfident Customers	19
Privacy Management in Service Systems	19
The Impact of Behavioral and Economic Drivers on Gig Economy Workers	19
Editorial Board	19
The Impact of Automation on Workers When Workers Are Strategic: The Case of Ride-Hailing	18
Why Are Minimum Order Quantity Contracts Popular in Practice? A Behavioral Investigation	18
Frontiers in Operations: Operational Overload: The Impact of Workload on High-Skilled Workforce Attrition	18
Information Dependency in Mitigating Disruption Cascades	18
Frontiers in Operations: Last-Mile Delivery in Healthcare: Drone Delivery for Blood Products in Rwanda	17
Ad Blockers and Ad Quality	17
Believing in Analytics: Managers’ Adherence to Price Recommendations from a DSS	17
Economics of Multitier Supply Chain Financing	17
Distance-Based Service Priority: An Innovative Mechanism to Increase System Throughput and Social Welfare	17
Workforce Configuration in Charity Settings: A Forward-Looking Approach	17
Quality Signaling Through Crowdfunding Pricing	17
Aggregating Distributed Energy Resources: Efficiency and Market Power	17
The Impact of the COVID-19 Pandemic on the Behavior of Online Gig Workers	17
Assortment Optimization for a Multistage Choice Model	16
Distributed 3D Printing of Spare Parts via IP Licensing	16
Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: Improvements via Flow Analytics and Automation	16
Incentivizing Commuters to Carpool: A Large Field Experiment with Waze	16
Restructuring Global Supply Chains: Navigating Challenges of the COVID-19 Pandemic and Beyond	16
Batching and Greedy Policies: How Good Are They in Dynamic Matching?	16
Early Detection of Opioid Over-Procurement: A Semisupervised Machine Learning Approach	16
Inventory Commitment and Monetary Compensation Under Competition	15
Recycling Standards, Green Inventions, and Spillover: Evidence from California’s Electronic Waste Recycling Act (EWRA)	15
2023 M&SOM Meritorious Service Award	15
Optimal Capacity and Price Designs Under Ex Ante and Ex Post Theft	15
Assortment Optimization with Multi-Item Basket Purchase Under Multivariate MNL Model	15
Multiobjective Stochastic Optimization: A Case of Real-Time Matching in Ride-Sourcing Markets	15
Non-ownership Business Models for Solar Energy	14
Contracting Mechanisms for Stable Sourcing Networks	14
Erratum to “Multicriteria Course Mode Selection and Classroom Assignment Under Sudden Space Scarcity”	14
Supply Risk Mitigation in a Decentralized Supply Chain: Pricing Postponement or Payment Postponement?	14
Favorable Risk Selection in Medicare Advantage: The Effect of Allowing Non-Medical Services	14
Hold Me Accountable: Anonymity and Prosocial Behavior in Services	14
Demand Learning and Pricing for Varying Assortments	14
A Unified Framework to Impose Market Share Constraints for Selected Product Classes: Randomized and Deterministic Assortments Under the Multinomial Logit Model	14
Can Global Sourcing Strategy Predict Stock Returns?	14
Market Thickness in Online Food Delivery Platforms: The Impact of Food Processing Times	14
Disclosing Product Availability in Online Retail	14
Can Big Data Cure Risk Selection in Healthcare Capitation Program? A Game Theoretical Analysis	14
Evaluation of a Split Flow Model for the Emergency Department	14
Introduction to the Special Section on Smart City Operations	14
Logistics Performance, Ratings, and Its Impact on Customer Purchasing Behavior and Sales in E-Commerce Platforms	14
Artificial Intelligence, Emotional Labor, and Service Operations	14
Tides Need STEMMED: A Locally Operating Spatiotemporal Mutually Exciting Point Process with Dynamic Network for Improving Opioid Overdose Death Prediction	14