M&SOM-Manufacturing & Service Operations Management

Article	Citations
Editorial Board	323
On the Distributed Energy Storage Investment and Operations	152
Sustainability Implications of Supply Chain Responsiveness	148
Assign-to-Seat: Dynamic Capacity Control for Selling High-Speed Train Tickets	148
Managing Quality on Two-Sided Platforms in the Presence of Provider Competition	128
Managing Uncertain Capacities for Network Revenue Optimization	119
Robust Drone Delivery with Weather Information	114
Improving Broader Sharing to Address Geographic Inequity in Liver Transplantation	110
Designing Emission Permits Regulation for Multiple Compliance Periods	105
Test Allocation and Pool Composition in Heterogenous Populations Under Strict Capacity Constraints	104
Order-Optimal Correlated Rounding for Fulfilling Multi-Item E-Commerce Orders	83
Robust and Heterogenous Odds Ratio: Estimating Price Sensitivity for Unbought Items	78
Price Discrimination and Inventory Allocation in Bertrand Competition	74
Introduction: Frontiers in Operations	70
Setting Retail Staffing Levels: A Methodology Validated with Implementation	70
That’s Not Fair: Tariff Structures for Electric Utilities with Rooftop Solar	69
Contextual Stochastic Optimization for Omnichannel Multicourier Order Fulfillment Under Delivery Time Uncertainty	67
On the Participation, Competition and Welfare at Customer-Intensive Discretionary Service Platforms	66
Curbing Emissions: Environmental Regulations and Product Offerings Across Markets	65
Intertemporal Product Management with Strategic Consumers: The Value of Defective Product Returns	61
Privacy-Preserving Personalized Recommender Systems	59
Experience Minimizes the Pull-to-Center Effect in Newsvendor Decisions	59
Warnings and Endorsements: Improving Human–AI Collaboration in the Presence of Outliers	58
Multiportfolio Optimization: A Fairness-Aware Target-Oriented Model	57
The Impact of the Opportunity Zone Program on Residential Real Estate	57

Sequential Bidding for Merging in Algorithmic Traffic	56
Competition in Optimal Stopping: Behavioral Insights	56
Corporate Governance and Related Party Transactions in Global Supply Chains	56
Robust Inventory Management: A Cycle-Based Approach	55
On Co-opetitive Supply Partnerships with End-Product Rivals: Information Asymmetry, Dual Sourcing and Supply Market Efficiency	55
A Model for Prepositioning Emergency Relief Items Before a Typhoon with an Uncertain Trajectory	54
Doing Less to Do More? Optimal Service Portfolio of Non-profits That Serve Distressed Individuals	53
Site Reassignment for Mobile Outreach Teams: Investigating the Effectiveness of Decentralized Decision Making	51
When to Lock the Volatile Input Price? Procurement of Commodity Components Under Different Pricing Schemes	51
Offline Feature-Based Pricing Under Censored Demand: A Causal Inference Approach	51
Improving the Quality of In-Kind Donations: A Field Experiment	51
Contractual Coordination of Agricultural Marketing Cooperatives With Quality Provisions	50
Pooling and Boosting for Demand Prediction in Retail: A Transfer Learning Approach	49
Estimating Personalized Demand with Unobserved No-Purchases Using a Mixture Model: An Application in the Hotel Industry	48
Labor Welfare in On-Demand Service Platforms	48
A Manager and an AI Walk into a Bar: Does ChatGPT Make Biased Decisions Like We Do?	47
Learning to Collude in a Pricing Duopoly	46
Multi-purchase Behavior: Modeling, Estimation, and Optimization	46
How to Conclude a Suspended Sports League?	44
Impact of Modularity Design on Mobile App Launch Success	44
Editorial Board	43
Market Formation, Pricing, and Value Generation in Ride-Hailing Services	42
A Locational Demand Model for Bike-Sharing	42
Mental Accounting in Allocating Capacity	42
Learning in Repeated Multiunit Pay-as-Bid Auctions	42
Robust Optimization Approach to Process Flexibility Designs with Contribution Margin Differentials	41
Do Managers Overreact When in Backlog? Evidence of Scope Neglect from a Supply Chain Experiment	41
Warranty Reserve Management: Demand Learning and Funds Pooling	40
The Value of Response Time Information in Supply Chain Bargaining	40
Payment Models to Coordinate Healthcare Providers with Partial Attribution of Outcome Costs	39
Efficient Cloud Server Deployment Under Demand Uncertainty	39
Flexible Drug Approval Policies	38
State-Dependent Estimation of Delay Distributions in Fork-Join Networks	37
Personalized Healthcare Outcome Analysis of Cardiovascular Surgical Procedures	35
Shortening Emergency Medical Response Time with Joint Operations of Uncrewed Aerial Vehicles with Ambulances	35
A Market-Based Mechanism for Global Vaccine Procurement Coalitions	33
Sourcing from a Self-Reporting Supplier: Strategic Communication of Social Responsibility in a Supply Chain	33
Managing Social Responsibility in Multitier Supply Chains	33
Primary Care First Initiative: Impact on Care Delivery and Outcomes	33
Order Fulfillment Under Pick Failure in Omnichannel Ship-From-Store Programs	33
Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning	33
2022 M&SOM Meritorious Service Award	32
The Value of Smart Contract in Trade Finance	32
Symbolic Awards in Buyer–Supplier Relations	31
A Two-Part Machine Learning Approach to Characterizing Network Interference in A/B Testing	31
Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces	31
The Effects of Patent Extension and Take-Back Regulation on Green Pharmacy	30
Consumer Equilibrium, Demand Effects, and Efficiency in Group Buying	30
Inventory Systems with Record Inaccuracy: Transaction Errors vs. Unobservable Loss	30
Supply Chain Performance with Target-Oriented Firms	30

Variations of the Bullwhip Effect Across Foreign Subsidiaries	29
On Designing a Socially Optimal Expedited Service and Its Impact on Individual Welfare	29
Dynamic Type Matching	29
Scan Based Trading and Bargaining Equilibrium: A Structural Estimation of Supply Chain Profit	29
Service Quality Using Text Mining: Measurement and Consequences	29
Managing Flexible Capacity in Service Systems with Worker Shortages	29
Price-Directed Cost Sharing and Demand Allocation Among Service Providers with Multiple Demand Sources and Multiple Facilities	28
Call for Papers: Manufacturing & Service Operations Management Special Issue on Responsible Retail Operations	28
Not All Lines Are Skipped Equally: An Experimental Investigation of Line-Sitting and Express Lines	28
Optimal Consolidation of Polling Locations	28
Sales Information Transparency and Trust in Repeated Vertical Relationships	27
From Targeting to Transfer: Design of Allocation Rules in Cash Transfer Programs	27
Technology Licensing and Productivity Growth: Evidence from Manufacturing Firms in Developing Economies	27
Intertemporal Price Discrimination via Randomized Promotions	27
Better Together! The Consumer Implications of Delivery Consolidation	27
Stability of Procurement Networks	27
MSOM Society Student Paper Competition: Abstracts of 2022 Winners	26
Optimal Contract Design for a National Brand Manufacturer Under Store Brand Private Information	26
Editorial Board	26
NetEase Cloud Music Data	26
The Promise of mHealth for Chronic Disease Management Under Different Payment Systems	25
Multiproduct Dynamic Pricing with Limited Inventories Under a Cascade Click Model	25
Conditional Lead-Time Flexibility in an Assemble-to-Order System	25
Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use	25
A Theory of Interior Peaks: Activity Sequencing and Selection for Service Design	25
Telehealth in Acute Care: Pay Parity and Patient Access	24
Full Quantity or Full Credit? Choosing the Right Buyback Policy for a Behavioral Retailer	24
Outcome-Based Reimbursement: The Solution to High Drug Spending?	24
Allocation of Funds in Bilevel Subsidy Welfare Programs	24
Scheduling Smarter: Scheduling Decision Impact on Nurse-Aide Turnover	24
Introduction to Special Section on Data-Driven Research Challenge	23
Understanding Customer Retrials in Call Centers: Preferences for Service Quality and Service Speed	23
Editorial Board	23
A Classification of Carbon Abatement Opportunities of Global Firms	23
Acknowledgments to Editors and Reviewers (2023)	23
Financial Cross-Ownership and Information Dissemination in a Supply Chain	23
Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations	22
Competition Between Hospitals Under Bundled Payments and Fee-for-Service: An Equilibrium Analysis of Insurer’s Choice	22
Dual Sourcing Under Internal and External Volatilities	22
A Branch-and-Price Algorithm Enhanced by Decision Diagrams for the Kidney Exchange Problem	22
Incentivized Actions in Freemium Games	22
The Value of Information and Flexibility with Temporal Commitments	22
Dynamic Care Unit Placements Under Unknown Demand with Learning	22
Decarbonizing OCP	22
Privacy Management in Service Systems	22
OM Forum—Supply Chain Thinking in Healthcare: Lessons and Outlooks	21
Editorial Board	21
Product Flexibility Strategy Under Supply and Demand Risk	21
Loyalty Currency and Mental Accounting: Do Consumers Treat Points Like Money?	21
Distance-Based Service Priority: An Innovative Mechanism to Increase System Throughput and Social Welfare	21
Does Transparency Hinder Technological Novelty? Evidence from Large Pharmaceutical Firms	21
Omnichannel Distribution to Fulfill Retail Orders	21
Managing Service Systems with Overconfident Customers	21
Information Dependency in Mitigating Disruption Cascades	21
The Impact of Behavioral and Economic Drivers on Gig Economy Workers	21
MSD: Continuous Pharmaceutical Manufacturing Data for the 2024 MSOM Data-Driven Research Challenge	21
The Impact of Automation on Workers When Workers Are Strategic: The Case of Ride-Hailing	20
Why Are Minimum Order Quantity Contracts Popular in Practice? A Behavioral Investigation	20
Believing in Analytics: Managers’ Adherence to Price Recommendations from a DSS	20
Aggregating Distributed Energy Resources: Efficiency and Market Power	20
Quality Signaling Through Crowdfunding Pricing	20
Distributed 3D Printing of Spare Parts via IP Licensing	19
Recycling Standards, Green Inventions, and Spillover: Evidence from California’s Electronic Waste Recycling Act (EWRA)	19
Show or Tell? Improving Inventory Support for Agent-Based Businesses at the Base of the Pyramid	19
Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: Improvements via Flow Analytics and Automation	19
Optimal Capacity and Price Designs Under Ex Ante and Ex Post Theft	19
Incentivizing Commuters to Carpool: A Large Field Experiment with Waze	19
Batching and Greedy Policies: How Good Are They in Dynamic Matching?	19
Multiobjective Stochastic Optimization: A Case of Real-Time Matching in Ride-Sourcing Markets	19
Workforce Configuration in Charity Settings: A Forward-Looking Approach	19
Ad Blockers and Ad Quality	19
Assortment Optimization with Multi-Item Basket Purchase Under Multivariate MNL Model	19
Assortment Optimization for a Multistage Choice Model	19
Restructuring Global Supply Chains: Navigating Challenges of the COVID-19 Pandemic and Beyond	19
Early Detection of Opioid Over-Procurement: A Semisupervised Machine Learning Approach	19
2023 M&SOM Meritorious Service Award	18
Market Thickness in Online Food Delivery Platforms: The Impact of Food Processing Times	18
Joint Product Framing (Display, Ranking, Pricing) and Order Fulfillment Under the Multinomial Logit Model for E-Commerce Retailers	18
The Impact of the COVID-19 Pandemic on the Behavior of Online Gig Workers	18
Omnichannel Assortment Optimization Under the Multinomial Logit Model with a Features Tree	18

Non-ownership Business Models for Solar Energy	18
Evaluation of a Split Flow Model for the Emergency Department	18
Can Big Data Cure Risk Selection in Healthcare Capitation Program? A Game Theoretical Analysis	18
Hold Me Accountable: Anonymity and Prosocial Behavior in Services	18
Inventory Commitment and Monetary Compensation Under Competition	18
Logistics Performance, Ratings, and Its Impact on Customer Purchasing Behavior and Sales in E-Commerce Platforms	17
A Firm’s Operational Risk: Data Set and Empirical Evidence	17
The Strategic Role of Supplier Learning	17
Can Global Sourcing Strategy Predict Stock Returns?	17
Disclosing Product Availability in Online Retail	17
Introduction to the Special Section on Smart City Operations	17
Contracting Mechanisms for Stable Sourcing Networks	17
Supply Risk Mitigation in a Decentralized Supply Chain: Pricing Postponement or Payment Postponement?	17
Inventory-Responsive Donor-Management Policy: A Tandem Queueing Network Model	17
Offering Memories to Sell Goods? Pricing and Welfare Implications of Experiential Retail	17