M&SOM-Manufacturing & Service Operations Management

Article	Citations
Editorial Board	292
Order-Optimal Correlated Rounding for Fulfilling Multi-Item E-Commerce Orders	142
That’s Not Fair: Tariff Structures for Electric Utilities with Rooftop Solar	135
Price Discrimination and Inventory Allocation in Bertrand Competition	132
Curbing Emissions: Environmental Regulations and Product Offerings Across Markets	127
Robust and Heterogenous Odds Ratio: Estimating Price Sensitivity for Unbought Items	118
Assign-to-Seat: Dynamic Capacity Control for Selling High-Speed Train Tickets	109
Introduction: Frontiers in Operations	104
Managing Uncertain Capacities for Network Revenue Optimization	96
Setting Retail Staffing Levels: A Methodology Validated with Implementation	95
Intertemporal Product Management with Strategic Consumers: The Value of Defective Product Returns	94
Designing Emission Permits Regulation for Multiple Compliance Periods	86
Robust Drone Delivery with Weather Information	67
Improving Broader Sharing to Address Geographic Inequity in Liver Transplantation	67
Demand Estimation Under the Multinomial Logit Model from Sales Transaction Data	65
On the Distributed Energy Storage Investment and Operations	64
Managing Quality on Two-Sided Platforms in the Presence of Provider Competition	64
Test Allocation and Pool Composition in Heterogenous Populations Under Strict Capacity Constraints	61
Sustainability Implications of Supply Chain Responsiveness	60
Doing Less to Do More? Optimal Service Portfolio of Non-profits That Serve Distressed Individuals	59
On the Participation, Competition and Welfare at Customer-Intensive Discretionary Service Platforms	59
Offline Feature-Based Pricing Under Censored Demand: A Causal Inference Approach	56
Experience Minimizes the Pull-to-Center Effect in Newsvendor Decisions	55
Multiportfolio Optimization: A Fairness-Aware Target-Oriented Model	54
The Impact of the Opportunity Zone Program on Residential Real Estate	54

Improving the Quality of In-Kind Donations: A Field Experiment	50
Corporate Governance and Related Party Transactions in Global Supply Chains	48
Competition in Optimal Stopping: Behavioral Insights	48
On Co-opetitive Supply Partnerships with End-Product Rivals: Information Asymmetry, Dual Sourcing and Supply Market Efficiency	48
Site Reassignment for Mobile Outreach Teams: Investigating the Effectiveness of Decentralized Decision Making	48
Contractual Coordination of Agricultural Marketing Cooperatives With Quality Provisions	48
Sequential Bidding for Merging in Algorithmic Traffic	48
Estimating Personalized Demand with Unobserved No-Purchases Using a Mixture Model: An Application in the Hotel Industry	47
When to Lock the Volatile Input Price? Procurement of Commodity Components Under Different Pricing Schemes	46
Pooling and Boosting for Demand Prediction in Retail: A Transfer Learning Approach	45
Robust Inventory Management: A Cycle-Based Approach	44
A Manager and an AI Walk into a Bar: Does ChatGPT Make Biased Decisions Like We Do?	44
A Model for Prepositioning Emergency Relief Items Before a Typhoon with an Uncertain Trajectory	43
Labor Welfare in On-Demand Service Platforms	43
The Value of Response Time Information in Supply Chain Bargaining	43
Robust Optimization Approach to Process Flexibility Designs with Contribution Margin Differentials	42
Do Managers Overreact When in Backlog? Evidence of Scope Neglect from a Supply Chain Experiment	42
Managing Social Responsibility in Multitier Supply Chains	41
Warranty Reserve Management: Demand Learning and Funds Pooling	41
Market Formation, Pricing, and Value Generation in Ride-Hailing Services	40
A Locational Demand Model for Bike-Sharing	39
Order Fulfillment Under Pick Failure in Omnichannel Ship-From-Store Programs	39
Flexible Drug Approval Policies	39
State-Dependent Estimation of Delay Distributions in Fork-Join Networks	39
Efficient Cloud Server Deployment Under Demand Uncertainty	39
How to Conclude a Suspended Sports League?	38
Personalized Healthcare Outcome Analysis of Cardiovascular Surgical Procedures	38
Impact of Modularity Design on Mobile App Launch Success	38
Revisiting the Role of Collaboration in Creating Breakthrough Inventions	36
Shortening Emergency Medical Response Time with Joint Operations of Uncrewed Aerial Vehicles with Ambulances	35
Primary Care First Initiative: Impact on Care Delivery and Outcomes	35
Multi-purchase Behavior: Modeling, Estimation, and Optimization	34
Payment Models to Coordinate Healthcare Providers with Partial Attribution of Outcome Costs	34
Learning in Repeated Multiunit Pay-as-Bid Auctions	34
Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning	34
The Value of Smart Contract in Trade Finance	33
Sourcing from a Self-Reporting Supplier: Strategic Communication of Social Responsibility in a Supply Chain	32
Competition Between Two-Sided Platforms Under Demand and Supply Congestion Effects	32
Learning to Collude in a Pricing Duopoly	31
Symbolic Awards in Buyer–Supplier Relations	31
Supply Chain Performance with Target-Oriented Firms	31
Service Quality Using Text Mining: Measurement and Consequences	31
2022 M&SOM Meritorious Service Award	31
Inventory Systems with Record Inaccuracy: Transaction Errors vs. Unobservable Loss	30
The Effects of Patent Extension and Take-Back Regulation on Green Pharmacy	30
Intertemporal Segmentation via Flexible-Duration Group Buying	28
Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces	28
Sales Information Transparency and Trust in Repeated Vertical Relationships	27
Dynamic Type Matching	27
On Designing a Socially Optimal Expedited Service and Its Impact on Individual Welfare	27

Consumer Equilibrium, Demand Effects, and Efficiency in Group Buying	27
Not All Lines Are Skipped Equally: An Experimental Investigation of Line-Sitting and Express Lines	26
NetEase Cloud Music Data	26
Intertemporal Price Discrimination via Randomized Promotions	26
Managing Flexible Capacity in Service Systems with Worker Shortages	26
Better Together! The Consumer Implications of Delivery Consolidation	26
Scan Based Trading and Bargaining Equilibrium: A Structural Estimation of Supply Chain Profit	26
Price-Directed Cost Sharing and Demand Allocation Among Service Providers with Multiple Demand Sources and Multiple Facilities	26
Variations of the Bullwhip Effect Across Foreign Subsidiaries	26
Optimal Contract Design for a National Brand Manufacturer Under Store Brand Private Information	25
Technology Licensing and Productivity Growth: Evidence from Manufacturing Firms in Developing Economies	25
Optimal Consolidation of Polling Locations	25
MSOM Society Student Paper Competition: Abstracts of 2022 Winners	25
From Targeting to Transfer: Design of Allocation Rules in Cash Transfer Programs	25
Editorial Board	25
Call for Papers: Manufacturing & Service Operations Management Special Issue on Responsible Retail Operations	25
Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain	24
Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use	24
A Theory of Interior Peaks: Activity Sequencing and Selection for Service Design	24
Understanding Customer Retrials in Call Centers: Preferences for Service Quality and Service Speed	23
Scheduling Smarter: Scheduling Decision Impact on Nurse-Aide Turnover	23
Allocation of Funds in Bilevel Subsidy Welfare Programs	23
Financial Cross-Ownership and Information Dissemination in a Supply Chain	23
The Promise of mHealth for Chronic Disease Management Under Different Payment Systems	23
Telehealth in Acute Care: Pay Parity and Patient Access	23
Multiproduct Dynamic Pricing with Limited Inventories Under a Cascade Click Model	22
Conditional Lead-Time Flexibility in an Assemble-to-Order System	22
A Classification of Carbon Abatement Opportunities of Global Firms	22
Full Quantity or Full Credit? Choosing the Right Buyback Policy for a Behavioral Retailer	22
Outcome-Based Reimbursement: The Solution to High Drug Spending?	22
Editorial Board	21
Mechanism Design for Managing Hidden Rebates and Inflated Quotes of a Procurement Service Provider	21
Acknowledgments to Editors and Reviewers (2023)	21
A Branch-and-Price Algorithm Enhanced by Decision Diagrams for the Kidney Exchange Problem	21
Introduction to Special Section on Data-Driven Research Challenge	21
Dual Sourcing Under Internal and External Volatilities	21
MSD: Continuous Pharmaceutical Manufacturing Data for the 2024 MSOM Data-Driven Research Challenge	21
Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations	20
Loyalty Currency and Mental Accounting: Do Consumers Treat Points Like Money?	20
Competition Between Hospitals Under Bundled Payments and Fee-for-Service: An Equilibrium Analysis of Insurer’s Choice	20
Incentivized Actions in Freemium Games	20
The Impact of Behavioral and Economic Drivers on Gig Economy Workers	20
The Value of Information and Flexibility with Temporal Commitments	20
Dynamic Care Unit Placements Under Unknown Demand with Learning	20
Omnichannel Distribution to Fulfill Retail Orders	20
Privacy Management in Service Systems	19
Does Transparency Hinder Technological Novelty? Evidence from Large Pharmaceutical Firms	19
OM Forum—Supply Chain Thinking in Healthcare: Lessons and Outlooks	19
Aggregating Distributed Energy Resources: Efficiency and Market Power	19
Decarbonizing OCP	19
Editorial Board	19
Why Are Minimum Order Quantity Contracts Popular in Practice? A Behavioral Investigation	19
Distance-Based Service Priority: An Innovative Mechanism to Increase System Throughput and Social Welfare	19
Quality Signaling Through Crowdfunding Pricing	19
Product Flexibility Strategy Under Supply and Demand Risk	19
Information Dependency in Mitigating Disruption Cascades	19
Believing in Analytics: Managers’ Adherence to Price Recommendations from a DSS	19
Multiobjective Stochastic Optimization: A Case of Real-Time Matching in Ride-Sourcing Markets	18
Workforce Configuration in Charity Settings: A Forward-Looking Approach	18
Restructuring Global Supply Chains: Navigating Challenges of the COVID-19 Pandemic and Beyond	18
Assortment Optimization with Multi-Item Basket Purchase Under Multivariate MNL Model	18
Recycling Standards, Green Inventions, and Spillover: Evidence from California’s Electronic Waste Recycling Act (EWRA)	18
Incentivizing Commuters to Carpool: A Large Field Experiment with Waze	18
Distributed 3D Printing of Spare Parts via IP Licensing	18
Assortment Optimization for a Multistage Choice Model	18
The Impact of the COVID-19 Pandemic on the Behavior of Online Gig Workers	18
Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: Improvements via Flow Analytics and Automation	18
Show or Tell? Improving Inventory Support for Agent-Based Businesses at the Base of the Pyramid	18
Non-ownership Business Models for Solar Energy	17
Evaluation of a Split Flow Model for the Emergency Department	17
Disclosing Product Availability in Online Retail	17
Omnichannel Assortment Optimization Under the Multinomial Logit Model with a Features Tree	17
2023 M&SOM Meritorious Service Award	17
Logistics Performance, Ratings, and Its Impact on Customer Purchasing Behavior and Sales in E-Commerce Platforms	17
Can Big Data Cure Risk Selection in Healthcare Capitation Program? A Game Theoretical Analysis	17
Joint Product Framing (Display, Ranking, Pricing) and Order Fulfillment Under the Multinomial Logit Model for E-Commerce Retailers	17
Inventory Commitment and Monetary Compensation Under Competition	17
Supply Risk Mitigation in a Decentralized Supply Chain: Pricing Postponement or Payment Postponement?	17
We Are on the Way: Analysis of On-Demand Ride-Hailing Systems	17
Market Thickness in Online Food Delivery Platforms: The Impact of Food Processing Times	17

Can Global Sourcing Strategy Predict Stock Returns?	17
Hold Me Accountable: Anonymity and Prosocial Behavior in Services	17