OOIR: Observatory of International Research

Papers

(The H4-Index of Journal of Hospitality and Tourism Technology is 26. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-05-01 to 2026-05-01.)

Article	Citations
Understanding the role of integrated channel service attributes in restaurant customer empowerment	120
What factors drive consumers’ desire to continue using food delivery apps (FDA) in Taiwan after the COVID-19 pandemic?	68
Antecedents and consequences of strategic online-reputation management: moderating effect of online tools	61
Consumer behavior of mobile food ordering app users during COVID-19: dining attitudes, e-satisfaction, perceived risk, and continuance intention	58
Snap, share, savor: unpacking the influences behind users’ intention to share food photography at nostalgia–themed restaurants on WeChat	54
Four-stage framework of tourism decision-making in the social media era	54
Influencing factors on the intention of sharing heritage tourism experience in social media	51
When the match is right: how influencer–brand–follower congruence drives travel purchase behavior	49
Artificial intelligence-generated or user-generated content: the influence of episodic future thinking on age-related pre-travel information preference	46
Perceptions and challenges of blockchain adoption in tourism industry: a study on trust, privacy and security	46
Enhancing “virtual museum tour” experience with informative and design features: a neuromarketing research	45
Open innovation solution: new model in the hospitality industry	44
The role of digital technologies in the development of cultural heritage tourism, Sheikh Safi al-Din Khanegah and shrine ensemble – registered by UNESCO	43
Understanding the impact of COVID-19 on consumer mobility and recovery from a distance perspective: a mobile phone data application	42
A scoping review of robotic technology in hospitality and tourism	42
Beyond the stars: predicting guest satisfaction through NLP and machine learning of hotel reviews	39
Does offline activity matter? Understanding community attachment to virtual travel communities	39
Contribution of innovation studies to the intellectual structure of the hospitality and tourism literature	35
Humanoid service robots in hotels: consumer interactions and evaluations	33
Role of customers’ multidimensional perceived equity in the mobile food delivery industry	32
Restaurant recommendation model using textual information to estimate consumer preference: evidence from an online restaurant platform	30
Controllable live-streaming boosts travel intentions via imagination and fantasy	30
Hotel customers’ behavioral intentions toward service robots: the role of utilitarian and hedonic values	30
How the dimensions of robotic service quality shape consumer perceived value and engagement	30
Storytelling influence: how digital narratives foster prosocial behavior in museums	27

From user engagement to app love: Investigating the antecedents and consequences of third-party travel app usage	26
Robotic safety and hygiene attributes: visitors’ intention to receive robot-delivered hospitality services	26