Cornell Hospitality Quarterly

Papers
(The TQCC of Cornell Hospitality Quarterly is 6. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-08-01 to 2026-08-01.)
ArticleCitations
Temporal Dimensions of Crisis and Online Hotel Reviews: A Social Support Perspective of Narcissists During the Pandemic42
Consumers’ Intentions to Use Contact-Reducing Technologies in Restaurants30
Exploring the Transformative Potential of Artificial Intelligence in Hospitality: A Systematic Review of Applications and Challenges25
Review Ratings, Sentiment in Review Comments, and Restaurant Profitability: Firm-Level Evidence25
From the Editor24
Navigating Transparency in AI-Powered Luxury Hospitality: A Dynamic Guest-Centric Approach21
Toward Integrating Tourism and Smart City Ecosystems: Synergies for Urban Digital Technologies and Sustainability in Italy20
“Best Employers”: The Impacts of Employee Reviews and Employer Awards on Job Seekers’ Application Intentions20
The Effect of Pricing on Cancelations at a High-End U.S. Hotel19
Pro-Environmental Behavior of Religious Tourists: Moderating Role of Religious Beliefs19
From the Editor17
Job Mobility in the Time of Recovery: An Examination of How Job Threats Influence Turnover Intentions17
The Impact of Restaurant Menu Calorie Labels on Restaurant Revenue and Profit: Evidence From a Randomized Controlled Trial15
The Platform Matters: Selection and Measurement Bias in Online Reviews14
Utilize OCB-C-Driven Learning Mechanism to Empower Employees as Good Citizens: Perspective of Trial-and-Error Learning Theory11
When Leaders Self-Sacrifice in Times of Crisis: The Roles of Employee Emotional Suppression and Leader Coping Strategies10
Racial Discrimination Against Service Employees: The Influence of Managers and Employees’ Responses10
Employee Recommendation and Financial Performance: Evidence From Tourism and Hospitality Industry10
Breaking the Invisible Chains With Policy: How Insurance Companies Can Help End Human Trafficking in the Hotel Industry10
From the Editor9
Mapping Tourists’ Evaluations of a Hotel: An Analysis of Branded Versus Non-Branded Hotels9
Guest Voice Behavior for Hotels: The Role of Experience, Emotional Attachment, and Perceived Value9
Competition in the Beer Industry—From Pipe Dream to Reality: Exploring the Potential Impacts of Executive Order 140369
Effects of Consumer–Host Social Interaction and Trust on Peer-to-Peer Accommodation Consumers’ Repurchase Intentions: A Trust-Transfer Perspective8
Performing Up to Par: Hospitality Firms After ASU 2016-028
Do Visual Perspectives Matter? The “Matching” Between Visual Perspectives and Psychological Distance Improves Hotel Evaluations8
Online Travel Agency Participation: An Empirical Investigation of Its Financial Contribution to U.S. Hotel Profitability7
Overcoming the Love Gap: AI-Enabled Relationship-Building by Robot Chefs7
Price elasticity of demand and its impact on hotel revenue performance during the COVID-19 pandemic7
What are the Primary Drivers of Marketing Success?: Evidence From Brand-Level Data on Restaurants7
Hospitality Front-line Employees: A Meta-Analysis of Emotion Management at Work6
Understanding Consumer Responses to Robotic Cafés: A Person–Environment Interaction Perspective6
Empowerment in Hospitality: Does Leader–Follower Congruence in Family-Supportive Supervisor Behaviors Empower Follower Creativity?6
The Manipulative Effects in the Technology-Facilitated Preservice Tipping Experience6
ChatGPT: It’s Here, Whether We Want It or Not!6
Public Policy Challenges and the Lodging Shared Economy6
Are Out-of-State Players the Target Market? A Geospatial Analysis of the Gambling Export Strategy in the United States6
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