Cornell Hospitality Quarterly

Papers
(The TQCC of Cornell Hospitality Quarterly is 5. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-01-01 to 2026-01-01.)
ArticleCitations
Consumers’ Intentions to Use Contact-Reducing Technologies in Restaurants46
Exploring the Transformative Potential of Artificial Intelligence in Hospitality: A Systematic Review of Applications and Challenges36
Temporal Dimensions of Crisis and Online Hotel Reviews: A Social Support Perspective of Narcissists During the Pandemic32
Review Ratings, Sentiment in Review Comments, and Restaurant Profitability: Firm-Level Evidence30
From the Editor25
Pro-Environmental Behavior of Religious Tourists: Moderating Role of Religious Beliefs23
“Best Employers”: The Impacts of Employee Reviews and Employer Awards on Job Seekers’ Application Intentions20
From the Editor18
The Impact of Restaurant Menu Calorie Labels on Restaurant Revenue and Profit: Evidence From a Randomized Controlled Trial17
Job Mobility in the Time of Recovery: An Examination of How Job Threats Influence Turnover Intentions17
Racial Discrimination Against Service Employees: The Influence of Managers and Employees’ Responses17
Utilize OCB-C-Driven Learning Mechanism to Empower Employees as Good Citizens: Perspective of Trial-and-Error Learning Theory16
Mapping Tourists’ Evaluations of a Hotel: An Analysis of Branded Versus Non-Branded Hotels15
The Platform Matters: Selection and Measurement Bias in Online Reviews15
Breaking the Invisible Chains With Policy: How Insurance Companies Can Help End Human Trafficking in the Hotel Industry15
Employee Recommendation and Financial Performance: Evidence From Tourism and Hospitality Industry13
Competition in the Beer Industry—From Pipe Dream to Reality: Exploring the Potential Impacts of Executive Order 1403612
When Leaders Self-Sacrifice in Times of Crisis: The Roles of Employee Emotional Suppression and Leader Coping Strategies12
Performing Up to Par: Hospitality Firms After ASU 2016-0211
Effects of Consumer–Host Social Interaction and Trust on Peer-to-Peer Accommodation Consumers’ Repurchase Intentions: A Trust-Transfer Perspective10
Do Visual Perspectives Matter? The “Matching” Between Visual Perspectives and Psychological Distance Improves Hotel Evaluations8
What are the Primary Drivers of Marketing Success?: Evidence From Brand-Level Data on Restaurants7
Guest Voice Behavior for Hotels: The Role of Experience, Emotional Attachment, and Perceived Value7
Mapping Service Innovation Research in Hospitality and Tourism: An Integrative Bibliometric Analysis and Research Agenda7
Online Travel Agency Participation: An Empirical Investigation of Its Financial Contribution to U.S. Hotel Profitability7
Overcoming the Love Gap: AI-Enabled Relationship-Building by Robot Chefs7
Price elasticity of demand and its impact on hotel revenue performance during the COVID-19 pandemic7
Hospitality Front-line Employees: A Meta-Analysis of Emotion Management at Work6
ChatGPT: It’s Here, Whether We Want It or Not!6
Public Policy Challenges and the Lodging Shared Economy6
The Impact of Free-Play: A Longitudinal Study of Trip-Level Visitation and Wagering Behavior6
Are Out-of-State Players the Target Market? A Geospatial Analysis of the Gambling Export Strategy in the United States5
Picky Eaters Make for Better Raters5
Empowerment in Hospitality: Does Leader–Follower Congruence in Family-Supportive Supervisor Behaviors Empower Follower Creativity?5
The Interactive Effects of Divestiture Socialization and Self-Monitoring Personality on Newcomers’ Authenticity, Well-Being, and Creativity5
The Manipulative Effects in the Technology-Facilitated Preservice Tipping Experience5
Benchmarking Hotel Investment Risk: Differences Based on Types of Hotels5
How to Reduce Hotel Employees’ Workplace Deviant Behavior? The Roles of Paternalistic Leadership and Regulatory Foci5
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