Service Science

Papers
(The TQCC of Service Science is 4. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-04-01 to 2025-04-01.)
ArticleCitations
Dynamic Exception Points for Fair Liver Allocation60
Service Science Editorial Board, 202323
Appreciation to Referees, 202120
Service Science Editorial Board, 202417
Service Science Editorial Board, 202217
Personal Shopper Systems in Last-Mile Logistics16
Cost of Cash: Evidence from Cashiers16
Analysis of Real-Time Order Fulfillment Policies: When to Dispatch a Batch?10
Jam in the Tunnel: On Urban Freight Tunnels, Their Operational Scheduling, and Unused Transport Capacity9
Dynamic Rebalancing Strategy in Free-Float Bicycle Sharing Systems: Orbit Queues and Two-Sided Matching9
Service Science Editorial Board, 20219
Call for Papers: Special Issue on Service Engineering: Data-Driven Service Design and Optimization8
Dine in or Takeout? Trends on Restaurant Service Demand amid the COVID-19 Pandemic7
Service Design to Balance Waiting Time and Infection Risk: An Application for Elections During the COVID-19 Pandemic6
Service Science Editorial Board, 20246
Who Are the Gatekeepers? An Examination of Diversity in INFORMS Journal Editorial Boards6
Call for Papers—Service Science Special Issue on Sustainability-Driven Service Innovations5
The Dual Effects of Team Contest Design on On-Demand Service Work Schedules5
Integrating Chaotic Perspective and Behavioral Learning Theory into a Global Pandemic Crisis Management Framework for Hotel Service Providers5
Earnings Pressure and Corporate Social Responsibility Impression Management5
On the Importance of Service Parts When Taking Commonality and Reliability Decisions5
Call for Papers: Service Science Special Issue: Navigating the Use of Technology in Service Marketing4
Revenue Management of Group Service Considering Different Quality Levels and Stochastic Customer Patience4
Appreciation to Referees, 20244
Service Supply Chain Fit: Consistency Between Operant Resources and Service Supply Chains4
Service Science Editorial Board, 20224
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