Service Science

Papers
(The TQCC of Service Science is 5. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-08-01 to 2026-08-01.)
ArticleCitations
Appreciation to Referees, 202429
Robust Pricing in Marketing Channels22
Call for Papers: Service Science Special Issue: Navigating the Use of Technology in Service Marketing22
Network Design and Service Operations for Heart Transplant Under Preservation-Extending Technology18
Frontiers in Service Science: Data-Driven Revenue Management: The Interplay of Data, Model, and Decisions15
Product Line Design and Dispatch Strategy on Home Service Platforms14
Service Science Editorial Board, 202514
Service Science Editorial Board, 202411
Offline-Online Retail Collaboration via Pickup Partnership11
Modeling Customer Satisfaction’s Impact on Loyalty: Insights for Customer-Centric Resource Allocation9
A Newsvendor Approach to Design of Surgical Preference Cards9
The Impact of Healthcare Delivery Complexity on Practices for Clinical Quality Improvement: A Case of Healthcare Workers’ Hand Hygiene Compliance8
Adaptive Design of Personalized Dose-Finding Clinical Trials8
Service Science Editorial Board, 20247
Call for Papers: Special Issue on Service Engineering: Data-Driven Service Design and Optimization7
Clothing Consumers’ Aesthetic Preferences and Sustainable Marketing Model System Based on Kansei Engineering7
Jam in the Tunnel: On Urban Freight Tunnels, Their Operational Scheduling, and Unused Transport Capacity6
Call for Papers—Service Science Special Issue on Sustainability-Driven Service Innovations6
Generative AI can (Finally) Unlock Potential of Data-Driven Leadership6
Dine in or Takeout? Trends on Restaurant Service Demand amid the COVID-19 Pandemic6
Near-Optimal Replacement Policies for Offshore Wind Farms6
Service Science Editorial Board, 20235
The Dual Effects of Team Contest Design on On-Demand Service Work Schedules5
Could Auto Dealers Benefit from Vertical Media Platforms’ Encroachment?5
On the Importance of Service Parts When Taking Commonality and Reliability Decisions5
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