Service Science

Papers
(The TQCC of Service Science is 5. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-05-01 to 2026-05-01.)
ArticleCitations
Appreciation to Referees, 202427
Service Design to Balance Waiting Time and Infection Risk: An Application for Elections During the COVID-19 Pandemic27
Call for Papers: Service Science Special Issue: Navigating the Use of Technology in Service Marketing22
Robust Pricing in Marketing Channels21
Frontiers in Service Science: Data-Driven Revenue Management: The Interplay of Data, Model, and Decisions17
Product Line Design and Dispatch Strategy on Home Service Platforms16
Embedding Isolation, Contact Tracing, and Quarantine in Transmission Dynamics of the Coronavirus Epidemic—A Case Study of COVID-19 in Wuhan15
Offline-Online Retail Collaboration via Pickup Partnership14
Service Science Editorial Board, 202514
Operational Adaptation and Innovation During COVID-19: Lessons Learned from Consulting and a Road Map for the Future12
A Newsvendor Approach to Design of Surgical Preference Cards10
Adaptive Design of Personalized Dose-Finding Clinical Trials10
Service Science Editorial Board, 202410
The Impact of Healthcare Delivery Complexity on Practices for Clinical Quality Improvement: A Case of Healthcare Workers’ Hand Hygiene Compliance9
Modeling Customer Satisfaction’s Impact on Loyalty: Insights for Customer-Centric Resource Allocation8
Jam in the Tunnel: On Urban Freight Tunnels, Their Operational Scheduling, and Unused Transport Capacity7
Dine in or Takeout? Trends on Restaurant Service Demand amid the COVID-19 Pandemic7
Service Science Editorial Board, 20247
Clothing Consumers’ Aesthetic Preferences and Sustainable Marketing Model System Based on Kansei Engineering7
Call for Papers: Special Issue on Service Engineering: Data-Driven Service Design and Optimization7
Call for Papers—Service Science Special Issue on Sustainability-Driven Service Innovations6
The Dual Effects of Team Contest Design on On-Demand Service Work Schedules5
On the Importance of Service Parts When Taking Commonality and Reliability Decisions5
Service Science Editorial Board, 20235
Service Science Editorial Board, 20225
Could Auto Dealers Benefit from Vertical Media Platforms’ Encroachment?5
0.034643173217773