OOIR: Observatory of International Research

Papers

(The median citation count of International Journal of Business Communication is 2. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-04-01 to 2024-04-01.)

Article	Citations
The Interaction Effect of Crisis Communication and Social Support on The Emotional Exhaustion of University Employees during the COVID-19 Crisis	55
Fostering Employee Trust via Effective Supervisory Communication during the COVID-19 Pandemic: Through the Lens of Motivating Language Theory	39
Exploring the Impact of Internal Communication on Employee Psychological Well-Being During the COVID-19 Pandemic: The Mediating Role of Employee Organizational Trust	31
The Role of Symmetrical Internal Communication in Improving Employee Experiences and Organizational Identification During COVID-19 Pandemic-Induced Organizational Change	21
The Effect of Respect: Respectful Communication at Work Drives Resiliency, Engagement, and Job Satisfaction among Early Career Employees	20
To Wear or Not to Wear: A Commentary on Mistrust in Public Comments to CDC Tweets about Mask-Wearing during COVID19	20
Toward a Relational Theory of Employee Engagement: Understanding Authenticity, Transparency, and Employee Behaviors	17
Driving Employee Engagement through CSR Communication and Employee Perceived Motives: The Role of CSR-Related Social Media Engagement and Job Engagement	14
Creating Organizational Authenticity and Identification: Effect of Leaders’ Motivating Language and Impact on Employee Advocacy	13
On the Hazards of the Technology Age: How Using Emojis Affects Perceptions of Leaders	13
The Relationship of Internal Communication Satisfaction With Employee Engagement and Employer Attractiveness: Testing the Joint Mediating Effect of the Social Exchange Quality Indicators	13
Recorded Business Meetings and AI Algorithmic Tools: Negotiating Privacy Concerns, Psychological Safety, and Control	12
Affective and Cognitive Trust as Mediators in the Influence of Leader Motivating Language on Personal Initiative	12
Commentary: The Role of Internal Communication in Fostering Employee Advocacy: An Exploratory Study	11
From the Employee Perspective: Organizations’ Administration of Internal Social Media and the Relationship between Social Media Engagement and Relationship Cultivation	11
Engaging Startup Employees via Charismatic Leadership Communication: The Importance of Communicating “Vision, Passion, and Care”	11
Firm-Determined or Consumer-Determined Corporate Social Responsibility (CSR)? Examining the Effects of Choice-of-Cause in Cause-Related Marketing	11
Unearthing the Facets of Crisis History in Crisis Communication: A Conceptual Framework and Introduction of the Crisis History Salience Scale	10
The Influences of Social Status and Organizational Justice on Employee Voice: A Case of Customer Care Workers	10
Instagramming Social Presence: A Test of Social Presence Theory and Heuristic Cues on Instagram Sponsored Posts	9
Leader Communication and Follower Identity: How Leader Motivating Language Shapes Organizational Identification through Cultural Knowledge and Fit	9
Relationship Cultivation via Social Media During the COVID-19 Pandemic: Evidence From China and the U.S	9
Breaking the Sound of Silence: Explication in the Use of Strategic Silence in Crisis Communication	9
The Value of Brand Fans during a Crisis: Exploring the Roles of Response Strategy, Source, and Brand Identification	9
Health-Promoting Leadership and Leaders’ Listening Skills Have an Impact on the Employees’ Job Satisfaction and Turnover Intention	8

Knowledge Brokering in an Era of Communication Visibility	8
Framing Sustainable Finance: A Critical Analysis of Op-eds in the Financial Times	8
Organizational Information and Communication Technologies and Their Influence on Communication Visibility and Perceived Proximity	8
The Effects of Workplace Inclusion on Employee Assimilation Outcomes	7
Trust Me: Interpersonal Communication Dominance as a Tool for Influencing Interpersonal Trust Between Coworkers	7
The Project Communication and Trust Nexus as an Antecedents of Project Success: Moderating Role of Authentic Leadership	7
Testing the Theory of Communication and Uncertainty Management in the Context of Digital Transformation with Transformational Leadership as a Moderator	7
Creating Order Out of Chaos? Development of a Measure of Perceived Effects of Communication on the Crisis Organizing Process	7
Can We Talk? Improving Employee Contextual Performance Using Motivating Language and Feedback Orientation	7
Workplace Romance and Career Reputation Effects across Industries	6
Millennials’ Uses and Gratifications on LinkedIn: Implications for Recruitment and Retention	6
Social Media Influencer Effects on CSR Communication: The Role of Influencer Leadership in Opinion and Taste	5
Communication Perspectives on Organizational Culture and Organizational Identification	5
Stories or Expositive Messages? Comparing Their Effectiveness in Corporate Social Responsibility Communication	5
Commentary—Space is Hard: Using Social Media for Selective Investigative Disclosure as a Multi-faceted Crisis Communication Strategy to Achieve Technical Transparency	5
LGBTQ+ Sensemaking: The Mental Load of Identifying Workplace Allies	5
Communication Via Social Media: How Employees Will Paradoxically Support the Organization while Putting Less Effort at Work	5
The Impact of Employee Empathy on Brand Trust in Organizational Complaint Response Emails: A Closer Look at Linguistic Realization	4
He Said, She Said: The Effectiveness and Outcomes of Responses to Sexual Harassment	4
Product Placement Bibliometric Study: Generic Journals Versus Specific-Communication Journals	4
The Use of Humor in Employee-to-Employee Workplace Communication: A Systematic Review With Thematic Synthesis	4
Comparing the Five Measures of Media Reputation Attributes in Local and National Newspapers	4
Is Cyberloafing an Outcome of Supervisor Phubbing: Examining the Roles of Workplace Ostracism and Psychological Detachment	3
Uncovering the Role of Strategic Orientation in Translating Communication Strategies to Organizational Performance: An Analysis of Practitioners From Two Chinese Societies	3
Reconsidering ‘Ties’: The Sociotechnical Job Search Network	3
An Examination of the Link between Leader Motivating Language and Follower Interactional Justice	3
Employee-Organization Identity Fusion: Connecting Leadership and Symmetrical Internal Communication to Identity- and Engagement-Related Outcomes	3
Reducing Anxiety Through Workplace Communication During COVID-19: Who, What, When, and How	3
The Structuration of Identification on Organizational Members’ Social Media	3
A Story About Speaking Up: Mediation Effects of Narrative Persuasion on Organizational Voice Intentions	3
The Influences of Open Communication by Senior Leaders and Legitimacy Judgments on Effective Open Innovation	2
Dissent in Reality: A Commentary on Representations of Organizational Dissent on Undercover Boss	2
Value Creation in Start-Up Discourse: Linking Pitch and Venture Through Logics of Justification	2
One Earth, One Humanity Versus the Virus: Examining the Global COVID-19 Social Partnership Communication Networks on Social Media	2
Notes From the Editors: Spotlight on Inclusion and Diversity	2
Business Communication Lessons in Agility: Introduction to the Special Issue on the COVID-19 Pandemic	2
Benefit Communication and Its Effects on Employees’ Benefit Level Satisfaction: The Multiple Mediating Effects of POS and Benefit Comparison	2
Human-Centered Leadership Development: A Communication-Based Approach for Promoting Authentic and Transformational Leadership	2
Confronting Idea Stealers in the Workplace: The Unfortunate Moral Credentialing Granted to Power-Holders	2
When Your Boss Says, “You Need to Sound More Professional”: Writing Style and Writer Attributions	2
Family-Specific Social Support at Work: The Role of Open and Trustworthy Communication	2
Spotlight on a Thought Leader in Business Communication: François Cooren	2
Organizational Culture, Discipline, and the Politics of Self: Transformation Through Responsive Conversation	2
Commentary: A Space for Place in Business Communication Research Updated	2
Self-Leadership and Psychological Capital as Mediators in the Influence of Leader Motivating Language on Everyday Innovative Behavior	2
“Doesn’t Really Answer My Question . . .”: Exploring Customer Service Interactions on Twitter	2
Information Adequacy and Strategic Behavioral Change Communication as a Pandemic Management Tool: The Mediating Role of Interaction Resonance	2
Supervisor Computer-Mediated Immediate Behaviors: Fostering Subordinate Communication	2
Making the Most Effective Strategy More Effective: Examining the Situational and Interaction Effects of Accommodative CCSs in Corporate Crises	2
Corporate Art Collections in Australia: The Influence of Aboriginal Art on Corporate Identity	2

Examining the Influence of Algorithmic Message Personalization on Source Credibility and Reputation	2
The NRA in Crisis: Social Identities and Publics’ Cognitive and Affective Evaluations	2
The Influence of Colorblind and Race-Acknowledged Organizational Socialization Messages During Offer Consideration	2