OOIR: Observatory of International Research

Papers

(The TQCC of International Journal of Business Communication is 4. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-08-01 to 2025-08-01.)

Article	Citations
Commentary—Film (and Video) as Business Communication: “Will You Come and Join the Dance?”	67
Commentary on the Visual Design Challenges for Cross-Cultural Users of Business Data Visualizations	50
“Doesn’t Really Answer My Question . . .”: Exploring Customer Service Interactions on Twitter	26
A World of Possibilities: Introducing Positive Communication Scholarship to Inspire Better Business and Organizational Communication Research	25
Professionalism and Trustworthiness in AI-Assisted Workplace Writing: The Benefits and Drawbacks of Writing With AI	23
Methods Showcase—Using PLSF-SEM in Business Communication Research	18
Do We Burn Ourselves Trying to Save Face? Face Concerns as a Predictor of Subordinate Willingness to Self-Censor and Burnout	15
The Balancing Act When Engaging Peers in Constructive Voicing: Uncovering Voicing Tensions and Response Strategies	14
Examining the Influence of Algorithmic Message Personalization on Source Credibility and Reputation	13
Bottom-Up Corporate Social Advocacy: Examining the Impact of Employees’ Empowered Engagement on Advocacy Willingness and Mediating Roles of Value Congruency and Moral Elevation	12
The Power of Words: How Does Leader’s Motivating Language Affect Employees’ Organizational Commitment	11
Notes From the Editors – Leveraging Effective Altruism: CSR Communication That Pays It Forward	11
Toward a Gender Equality at Work via Activism The Role of Transparent Internal Communication	11
Trust Me: Interpersonal Communication Dominance as a Tool for Influencing Interpersonal Trust Between Coworkers	11
The Role of Public Relations in an Illiberal State: The Case of Russia	11
Expressing Demands or Offers: How to Promote Volunteering Using Visual and Verbal Appeals	11
“She’s the Anti-Midas, Everything Turns to Crap”: Evocative Metaphors Managers and Employees Use to Describe Managerial Attempts at Enacting Leadership	9
Book Review: You’re Not Listening: What You’re Missing and Why It Matters	8
Pronouns, Positioning, and Persuasion in Top Nonprofits’ Donor Appeals	8
Washing Dirty Laundry: A Corpus Linguistic Analysis of Fashion Firms’ Webpage Sustainability Discourse	8
Perceived Organizational Listening Effectiveness: A Comparison of Consumer Intelligence Provider and Consumer Intelligence User Assessments	8
The Impact of Organization-Employee Dialogic Communication on Employee Engagement in Remote Work	7
Poetic Metaphors in Written Leadership Communication: A Qualitative Experiment of Employees’ Sense-Making, Actions, and Emotions	7
Optimizing AI Social Chatbots for Relational Outcomes: The Effects of Profile Design, Communication Strategies, and Message Framing	7
Organizational Communication Patterns as Predictors of Organizational Citizenship Behaviors: The Mediating Role of Citizenship Motives	7

Product Placement Bibliometric Study: Generic Journals Versus Specific-Communication Journals	6
Employee-Organization Identity Fusion: Connecting Leadership and Symmetrical Internal Communication to Identity- and Engagement-Related Outcomes	6
The Language of Crowdfunding: An Exploratory Study of Entrepreneurial and Other Campaigns	6
Workplace Romance and Career Reputation Effects across Industries	5
Spotlight on a Thought Leader in Business Communication: Joanne Yates—Business Communications’ Own Standard-Bearer	5
Congruence in Communication and Customer Booking Decision: A Cognitive Heuristic Perspective	5
Human-Centered Leadership Development: A Communication-Based Approach for Promoting Authentic and Transformational Leadership	5
New Voice Channel and Voice Endorsement: How the Information Displayed on Online Idea Management Platforms Influences Voice Endorsement?	4
Authentic Leadership, Motivating Language, Psychological Empowerment, and Work Engagement: A Serial Mediation Model	4
Book Review: Talking to Strangers: What We Should Know About the People We Don’t Know by Malcolm Gladwell	4
“They Masked our Children”: School District Communication Officers’ Sensemaking of Parent Activists During the COVID-19 Pandemic	4
Business Communication Lessons in Agility: Introduction to the Special Issue on the COVID-19 Pandemic	4
Notes From the Editors: Spotlight on Social Media	4
The Role of Symmetrical Internal Communication in Improving Employee Experiences and Organizational Identification During COVID-19 Pandemic-Induced Organizational Change	4
Book Review: Talking for Success. The Secret Codes of Conversation and How to Master Them by Jonathan Clifton	4
Communicating the Big Picture With Employees: The Impacts of CEO Vision Communication on Employee Engagement	4
Grok Hackspeak? Communicating Cybersecurity With Figurative Language	4