OOIR: Observatory of International Research

Papers

(The TQCC of Human Service Organizations Management Leadership & Governance is 2. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-05-01 to 2025-05-01.)

Article	Citations
Constructing a Quality Standards Assessment with Service Provider and Youth Perspectives	29
Mobilizing a Network of Competencies to Fulfill the Purpose and Achieve Impact: The Portuguese Case of Mezze for the Integration of Refugees	14
Innovative Approaches to Social Activation Using Collaborative Social Work Concepts: The Case of Social Enterprise in Working with the Vulnerable Long-Term Unemployed	11
Social Work Management in Integrated Health Care During the COVID-19 Pandemic	10
Career Choice Motivations and Turnover Intention Among Chinese Social Workers: A Double-Mediator Model of Job Self-Efficacy and Job Satisfaction	9
Leaning into the Crisis: Managing COVID-19 in Social Services and Behavioral Health Agencies	9
Organizational Culture and Resulting Leadership Behaviors: Empirical Evidence from Social Workers in Kuwait	8
Enhancing the Collective Psychological Ownership of Young Adult Social Workers in Chinese Organizational Contexts: A Recognition Perspective	7
The Craft of Scholarship and Research in a Changing University and Civic Context	7
Trauma and Powerlessness Among People Experiencing Homelessness: Implications for Administrative Practice	6
Leadership and Organizational Challenges, Opportunities, Resilience, and Supports during the COVID-19 Pandemic	6
The Great Resignation and Its Impact in Behavioral Health and Social Services	6
Black Women in Leadership Positions in Rural Nonprofit Organizations: Shifting Toward Intentional Intergenerational Leadership and Mentorship Model Centered on Black Women’s Collective Identity	5
Legal Doesn’t Mean Nondiscriminatory: Self-Expression and Appearance Policies in Social Work	5
A Three-Phase Methodology for Conducting Equity-Focused Needs Assessments	4
What Human Service Leaders Need to Know about Supporting Staff to Implement Evidence-Informed Programs	4
Can Case-Management Teams Solve the Dilemmas of the Street-Level Bureaucrat? Evidence from a Nonprofit Case Study	4
The Protective Effects of Hope Training on the Human Service Workforce Burnout and Secondary Traumatic Stress	4
Culturally Adapting Evidence-based and Informed Practices to Meet Client Population Needs and Ensure Appropriate Allocation of Scarce Resources: A Systematic Review	4
Exploring the Organizational Resilience of A School-embedded Social Work Agency: A Teaching/learning Case Study	3
AI in the Nonprofit Human Services: Distinguishing Between Hype, Harm, and Hope	3
Changes in Intention to Quit Among Child Welfare and Protection Workers in Norway - How Does Time and Mentoring Affect Intention?	3
Interviewing Social Work Leaders: Points of View as a Course Assignment	3
Structural Barriers and Narratives of Chinese Social Workers’ Coping Strategies	3
Human Service Organizations, Disruptive Extreme Events, and Organizational Resilience: An Introduction to the Special Issue on Human Service Organizations in Times of the COVID-19	3

An Empirical Study on the Illegitimate Tasks and Its Causal Mechanism at Chinese Social Work Agencies	3
At the Frontlines of Policy Implementation: Contrasting Experiences of Affordable Care Act Navigators	3
The Role of First-Line Managers in a Pandemic in Reducing the Spread of Infections and Promoting the Health and Well-Being of Rohingya Refugees	3
A Critical Appraisal of Ways Organizations Can Support Social Workers in Light of COVID-19: A Scoping Review	2
Organizational Change in Human Service Organizations: A Review and Content Analysis	2
Predicting Retention for a Diverse and Inclusive Child Welfare Workforce	2
A Test for the Welfare-Partnership: Austria’s Nonprofit Human Service Organizations in Times of Covid-19	2
Organizational and Environmental Determinants of Board Performance in Community-Based Human Service Nonprofit Organizations	2
Caring for Our Child Welfare Workforce: A Holistic Framework of Worker Well-being	2
Performance Measurement and Professional Decision making: A Resolvable Conflict?	2
Converging on Institutional Logics: The Expansion of Syringe Service Programs in a Midwest State	2
How Digital Platforms Promote Roles of Nonprofit Human Service Organizations During the COVID-19 in China	2
The Unintended Influence and Impact: Funder-Mandated Performance Metrics, Service Delivery, and Social Justice	2